Lafayette Ford Lincoln

Can not recommend Lafayette Ford. Correspondence with the internet person (JENN) was good. I looked everywhere to try to find this vehicle to test drive. Got a trade-in estimate that was just a little lower than what I had seen on KBB. But if I liked the car, I thought we were only about $700 apart. I drove 4.5 hours (each way) to get there. looked at the vehicle. Test drove it. And while it was not as big in cargo area as I wanted- I thought it might work. We were essentially at less than $700.00 apart. Sales manager came in and he was a cocky, arrogant jerk. He pretty much said take it or leave it- so I left it. I wrote a negative review on their facebook page-General manager said please call to discuss- I called 2 times and he never returned the call. I would not recommend them in any way!

They contacted me right away

Dealer did respond. I bought a FJ in Raleigh, NC.

I have spoken w them, they have been helpful.

They were fairly well attentive and took pics as I asked. In the end, after having a friend visit and test drive the vehicle while I was out of town, they let some other buyer come in and put down a deposit ahead of me, seemingly because there was a sensor issue the other customer was willing to tolerate.

Answered all my questions and concerns in a timely manner and professional. They were great to work with

Ivan’s owesome

Super

Nice people

David and the Lafayette Ford team were fantastic to work with, from our in-app inquiry to the in-person test drive and purchasing process. I would highly recommend them to anyone, and hope to do business with them in the future.

Nice , friendly and helpful.

Was contacted promptly. Helpful.

Courteous conversation and respectful employees!

Awesome place to do business with!

Responded right away to my request.

Very nice and knowledgeable.

Great

Response was prompt being that I was an out of state shopper, Charles the internet sales manager was very courteous and up front with the minor issues with the vehicle, and performed promised repairs

My whole experience was smooth and fast.

Good communication

Very professional and efficient. Sold me he car without crazy mark ups. Listened to my needs without trying to sell me unneeded items. Great place.

Very helpful and response time was immediately.

Replied immediately to my inquiry.

Got information requested.

Prompt response, very helpful

I was given all the information I needed to make a decision on this vehicle. Since this wasn't the car I wanted they offered to see if they could find what I wanted. Friendly, helpful sales department.

Got back with me quickly and were helpful

The dealer responded very quickly and was very friendly

Great. Would recommend them anytime.

Very nice and responsive!

They did great

Very friendly and fast

Bought this vehicle for college student. All dealership employees were very helpful and courteous during the who process. Vehicle was ready and had been through their service department to check all mechanical things as well as all fluids. Car was clean and was almost as good as a new car.

David was very prompt in responding to me and we are still in contact to hopefully finalize the deal.

Nice people.

They were very helpful in helping me to find the truck I was interested in.

Great

good

The salesman answer all of my questions. I can't wait to come down there to purchase my vehicle

Jimmy Reynolds was a good salesperson. He followed upon everything. Good experience with Lafayette Ford and worth the drive from Wilmington. Love my truck!

Excellent to deal with. Hannah was awesome!

Responsive. Courteous. Helpful.

The sales staff was prompt in contacting me along with providing all additional information that I required. I received a pair price on the truck and felt comfortable in conducting business with them. Recommend checking them out for any of you new or used vehicle needs.

They were really nice and kept in contact with me but I decided to go with another car.

Car was sold salesmen was really helpful

Experience but was good, but failed to let me know they didn't have the car I inquired about, until I went to view it

Absolutely terrible! Incredibly poor communication and the classic car dealer mentality of trying to rip off their customer. They are a very poorly run dealership and you will find yourself wasting time trying to do business with them and at the end of the day they will try to charge you over Book value for their vehicle and give you way under Book value for yours. I cannot urge anyone reading this enough to avoid this dealership! Buyer beware! This dealership will rip you off.

Statisfied

Responded quickly. We decided on white and dealer will contact me if one comes available.

Great

Great experience. They were friendly and responsive, especially the salesman Jimmie and the financial lady Annette. I really recommend them.

I had a great experience and a wonderful time purchasing this vehicle. This was the quickest I've ever purchased a vehicle. The staff was very courteous it did not pressure me. I would highly recommend Lafayette Ford

I have contacted this dealer a couple of time regarding a couple of different vehicles. They responded back with email and phone call. Local dealer and would like to do business with them if possible.

I give them three and a half stars but program won't allow it. Sales lady was responsive and answered my questions well. Other staff was nice too. Car was clean as described. Only issue with dealership was it took too long to clean the car and gas it up for final delivery who took about 45 minutes and signing the deal.

The representative made contact with me within a reasonable time and provided sufficient information to satisfy possible customers.

The Salesman was very friendly and helpful.

Great

Dealer kept bugging me with emails and calls but never even gave me the price of the vehicle I had asked about

They didn't want to talk about the car I wanted. They wanted to sell me a new car that i didn't want.

Very responsive and easy to work with.

This is a great dealer! Everything about our experience working with them was all you could hope for. The salesman was very responsive and extremely helpful. This is NOT a high pressure dealership. The entire process of buying a car was actually pleasant! Enjoyed working with everyone involved.

I contacted Lafayette Ford about a vehicle. They said they wanted to check it over and make sure everything was fine with it before they showed it to me. However they contacted me and told me it did not pass their quality inspection standards and it would not be offered for sale. I really appreciated their honesty and would recommend them to anyone.

Great experience will do all my car buying from them very nice people to work with

Awesome dealership, friendly service!!! If not for Chris Eller I may not be driving the car of my dreams!!!

gave me info I needed

They were great about getting back to me and letting me see the vehicle. The Truck turned out not to be the right fit for me, but I had a pleasant experience there.

The dealership had a car I was interested but after inspection realized the car had too many mechanical issues and wouldn't sell it. I appreciated their honesty

Excellent

Dealer did respond quickly but the advertised vehicle was wholesaled.

I had on phone call with the dealer salesperson. She was going to find a couple of things out but never got back to me. I asked if they were flexible on price but, they are not.

Quick response and they will do there best to get you in a vehicle

Dealer was very professional. Priced with trade and without trade.