Kendall Toyota

I mean they were good but I wanted to buy another Mercedes from them with the amount of money I'm spending they tell me they only have 1 key for the Mercedes that's crazzy listen anybody when ever u buy a car from any dealership ask for 2 keys period just like they got dealership fees with regular air in your tires saying it's nitro air and it's included and it runs u about a extra 500 dollars we as customers are entitled to get 2 keys upon perchance. But never the lees the salesman was good they just didn't have 2 keys for the Mercedes I wanted to buy. Listen that's all I drive is Mercedes I remember when 1 key was 500 now its 800 from Mercedes for 1 key. So make it make sense

Kept their word. Made everything easy. Very helpful.

I emailed explaining my schedule and the earliest time I could go and if we could start the process on line. No answer and when I did go the truck was sold.

Great team of people

Responded quickly and seemed honest.

Great service and very quick response

On top of things

Very good

Oscar Camacho was extremely helpful & very courteous & professional. It was a pleasure to deal with him.

Very helpful and knowledgeable on all vehicles and specs.

I was never pressured and the sales person , hector was very nice and let try 2 cars of different colors. I got the price and monthly payment I had in mind

Horrible and messed up. Contacted them about a car hours before and they said they will prepare the car and wait for me to get there. After driving 2 hours they called me said they just sold the car to someone else! Tried to contact the manager few time, never answered and still haven’t called me back. So messed up. Disgusting

She was very pleasant.

Friendly and fast service

Great guys. Contacted me quickly and gave me detailed specs on the car I was interested in. I'll be looking at them for my next vehicle purchase.

Great and easy financing for the car i always wanted! Thanks a lot!

I got conflicting reports about the vehicle even being available. One person said it was sold. Another said the price changed. A third said it was on the lot and she was taking photos. Ridiculous. I’m an out of state buyer and have to rely on the people there to tell me what’s what. Wouldn’t do business with them if they paid me.

Very goid

Answer fast

The sales man was very rude the fact he couldn’t speak English was very inconvenient he had no Enthusiasm didn’t try to spark a conversation nothing he’s probably why you guys can’t sale any cars I will never go back over there thanks to him

We were in communication with the "Internet Department" and verified that they actually had the car on the lot. After a 45 minute drive we arrived at the lot to be told that this car "didn't pass inspection and was sent directly to auction". That means the car never was on the lot and was never for sale. They then proceeded to try to sell us other vehicles. I suspect this was a bait and switch attempt that wasted two hours of our time. Incorrect information from an "Internet Department" has happened to us twice out of 4 dealers with Car Guru listings wasting a significant amount of our time.

I was passed on to a salea rep who knew nothing about the car. I test drove it, but there were a few problems. He said he would check to see if they would fix them. Never recieved a call back. I called him, and he told me he would call me back the next day. 3 days later still nothing. Very poor customer service.

We were able to purchace our dream car, at a pirce that we could'nt find anywhere......

Dealer responded to my emais with form messages, never reading my message and never answering my question, 1 star is the most they deserve.

Prompt response and follow up.

Good

Great

Great dealership to work with. Called and dealt with the internet department to secure the vehicle because i was 4hrs away. The sent me extra pictures as requested to make sure i wanted the vehicle. They where fairly quick and got me out fully processed in about 1hr and 15 mins. Highly recommend. Thanks for my gorgeous 4runner!!!!

Excellent! Ruben was awesome in sending me pics of the car and Ronel was quick and efficient. Having the car ready for test drive when I got there. I came all the way from Fort Lauderdale and ride was worth it!

very good at returning email

Good but I am no Rady to buy.

Buena atención aun en espera de una decisión

Went on a busy Saturday. The personal were very accommodating and polite. Made a deal that i'm very satisfied with, although it took a while.

This people made it clear from the begining that they wouldn't sell me a 4runner TRD Pro because Venezuelans would easily pay up to 55k+ cash for them in order to export them to Venezuela and sell them there for 100k+. They told me that I could order one and wait 4 months but if a cash buyer walked in, they would give it to them... Never even mentioned the grey one they are supposed to have. I ended up getting a Quicksand one up 300+ miles north- west of Miami. Put down a 500 bucks deposit, they called me when it arrived, I drove 4 hours from Miami, signed the papers and drove home. Great service, awesome truck. Toyota dealers in Miami suck though.

Dealer responded but never got back with pics as we discussed. Prob sold car somewhere else but never gave me a chance.

Great

Sales guy was okay but finance guys were negative and I feel they didn't try hard enough for the sale. Didn't eve I will never go back to this dealer .

Robert had a very professional and nice treat regarding my interest in buying a used car.Car had been inspected and some issues have being improved in order to keep Toyota name in high standard

Frank Marsala and Michael Cordero are the best!! Very happy with my purchase.

Very nice sales Tim person worked to help me Did follow up Car did not have equipment I was interested in

Thank you for everything.

Good business

Poor. I contacted this dealer regarding a used Toyota Sienna with low miles. I received confirmation from the dealer around 6pm that the car was still available. I needed this confirmation before I drove from Fort Lauderdale to the dealership in Miami -- quite a haul (a one hour drive). When I arrived at the dealership first thing in the morning, the dealership acted confused about the location of the car and instead asked if I was interested in financing a new car. When I tried to leave, the salesman said he'd look "one more time for the car" at the Lexus lot next door to see if maybe the car was there. He came back and told us the car had been sold. Seems like I was the victim of the old "bait and switch". Very frustrated I wasted a significant amount of time and gas to drive to this dealership. It's too bad because I was really eager to buy the car...IF it even existed.

Nothing to add.

Purchased a used car from them. Michael Bowman was great, really helped me out. I had a small problem when I arrived home & I'm taking it back and he is resolving the problem for me next week.

Great deal! Angel, the Internet Sales Rep and the actual sales agent, Andre were incredible! Really went above and beyond!

Could not get salesman to tell me what options were in the vehicle. I made them an offer and they made no counter offer and ended up taking the car to auction instead.

Misleading information. Car just a base car not Scion FRS Monogram. Did not like dealer that lie just wasting my time!

Great

misleading hustlers other than that just typical sleasey car salemen

Dealer did not have pictures of vehicle and was very slow to respond

very good

ok, no problem