Jack Carroll's Skagit Hyundai

Garry Jackson is very friendly, helpful and no pressure.

Reached out promptly and stayed in touch!

Christian was great! Unfortunately didn’t end up buying but sending his name and recommendation to friends.

Great dealer !

Great experience dealing with them. I bought the car!

Great dealership. Easy to work with, helpful, good inventory.

Ian was super !!

Dealer answered, and told me that they don’t do out of state sales, which was ok, but sadly disappointing

Professional service and fast easy transaction. We are very happy with our vehicle and highly recommend Jack Carroll's Skagit Hyundai to anyone looking to find a new car or used. Good value at a fair price.

I did not end up purchasing a vehicle from them, but while i was there it was a great experience, easy to work with and no pressure, sadly we ended up purchasing a vehicle from another location due to limited stock, so no fault of their own. Would not hesitate to go to them again if they had the right vehicle for us.

excellent. Straight forward no BS. No high pressure sales tactics.

Great buying experience from John and the rest of the team. I highly recommend this dealer.

Not a good experience.. I would not recommended this dealer to anyone. Did not want to sell me a car because of my credit ... Until they realized I had cash on me . Ok that was a misunderstanding .. I called and talked to a service manager and I explained I had cash but I had a set amount to spend .... I was told to come in test drive the vehicle they could work something out ... After the test drive I gave my offer and we were 400 dollars short of what they wanted... I said " I can't believe $400 is keeping me out of this vehicle , the salesman said sorry we can't take less we have recover what we put on the vehicle " I said ok and walked....salesman said they would call if anything changes... No phone call . No follow up . Just a very negative experience A week later the price was dropped $400 dollars. I feel discriminated against and targeted because I was not able to finance the car.

Prompt reply and follow up. Good people for sure.

Quick response, very helpful.

Very helpful, friendly and honest!

Jackie and Bob were the best. I felt completely comfortable dealing with these guys, almost like old friends I've never met. The entire process of buying took less than three hours and I came away with what I think is a great deal. Thank you Jackie and Bob.

The staff that was awesome! Originally was looking at the 2010 RAV4 they had there, but left with a another car and an awesome deal. I would purchase another card from them.

I had a great experience with the team. They were so much more helpful than another dealer in the area. Service won me over!

Excellent customer service. I would rate him a solid 5.0+

Very professional and accommodating. No pressure, but showed an aim to please.

I didn't end up getting this vehicle but because of the great customer service here by Jasmine, Clara & Kerry, I ended up getting into a different car from this dealership that fits me much better!

They got back to me right away! They even did a great job at following up days later when I had to post pone my visit.

Everything went smooth as silk!

Car was handily brought to the front. Price exactly as he had said. I bought the car, was out of there within an hour.

The dealer we had been talking to in the Puyallup area tried to scared us out of coming, but everything went well and the price was 3k less than our local dealer and the tax savings were around 400. Would definitely recommend them to anyone!

Just fine.

Very nice staff and quick communication. The transaction was fairly easy and paperwork signing went fast. Love the car!!

The salesman Leon makes buying a car easy. This is the second vehicle we have bought from him and have been very satisfied. No pressure at all. I take time to search and compare prices when making big purchases. Leon always gives us the best deals and is extremely patient to work with. Also worked with Craig who is another great salesman and very easy going like Leon. I got a great deal and had another good experience buying a car from Leon. Would recommend these two guys to work with if you thinking of buying a car.

The car sales person was very friendly and knowledgable. They were able to find us the very best deal on financing and we left feeling very good about our purchase.We bought a used car and it was very clean and in perfect shape.

Informative

Very professional and up front... We knew what we wanted for price and trade... we were listened to and left with the car we wanted... Chris was a big help. e

My experience at Skagit Hyundai was awesome. The dealer I dealt with was awesome too. Patient, kind, considerate and best of all, I felt absolutely no pressure. Friendly and accomodating. I'd recommend this place to anyone!!

Emailed back right away.

I like the dealer and the people who helped me. But there was a mixup in financing which was frusterating to us and to them. Their prices are good.i would go to them again. Sandee

They responded timely, but I bought at Everett location.

I had a terrible experience. I decided i wanted the orange kona sel awd they had on their lot. I spoke with a salesperson several days in a row and made an appt for that sat. I made it clear that i had made a choice and was ready to purchase it. I live in edmonds and traffic was heavy and it took over an hour to get there. I texted my progress several times and received responsive texts back. When we arrived at the dealership another salesperson was doing a final run through with someone else who they had sold the car to earlier that morning. There is absolutely no reason she couldn't have told me that before i drove all the way down there. I get it, someone was there ready to buy and i was not. But to continue to lead me to believe that the car was there to purchase was pretty rude. Then on top of it they lied and said they had just sold it an hour ago which was clearly not the case. I was not happy. I would not recommend them to anyone.

I bought the car listed in CarGurus at Jack Carroll's Skagit Hyundai. I handled the negotiations via phone and email. Jack Carroll's Skagit Hyundai had the lowest price of anyone in the area. When I arrived at the dealership there was no bait and switch or game playing. The car actually cost me $300 less then what they quoted on email. Jack Carroll's Skagit Hyundai and CarGurus made my purchase easy and fast.

Do not bother if you live outside Washington state! They discriminate against you and charge a much higher price. Specifically, they offered me as a non WA resident a car advertised on CarGurus at $37500 for $2000 more namely $39500.

This place was fantastic. The salesman that I worked with and purchased this vehicle, Leon, was absolutely wonderful. Everything was exactly as it was listed there was no uncomfortable awkwardness for myself which was a huge concern of mine in the beginning. I would recommend them to anyone.

Good

Enjoyed a pleasant test drive and the salesman's bumpy route. He was proud to give us a chance to feel any quirks: we didn't. Got back to another gentleman quoting a price $1K less than internet price. Felt excited that they wanted to sell a car. It was only after an hour of paperwork, waiting and running my credit that they came back with signable numbers $3K higher. The paper in hand was for a different car. Uff da! Grateful we found a cleaner car that better fit our budget elsewhere.

Positive, vehicle as described

They weren't interested in working with me on price, however, no complaint on responsiveness and checked in with me later

Very friendly professional place. Very happy with my choice.

Has immediate response, but doesn't know the price they had on CarGurus. The price they knew was the one they had on their website.

Good

They have a vehicle listed as one owner when you go to look at the vehicle the vehicle was bought in Alberta I believed used in the oil fields by a company and then the vehicle transferred to Manitoba in Canada and then the vehicle was auctioned and sold in the United States Carfax shows three owners and this is not a one owner vehicle as stated if you drive a lengthy distance to look at this vehicle you will be disappointed that the history the dealership is stating is not correct

Got back to. Me in a timely manner

Helpful sales staff. Friendly and seemed to genuinely want to help me find the right car for my needs.

Yeah/Booo. They contacted me immediately. Great pics and posting reflected accurate info, but unfortunately informed me the car had been sold. :-(

The dealership contacted me immediately and sent me photos as requested with both email & telephone follow up. Better than average for a really busy dealership, however I decided to look for a newer model with a warranty.

Quick reply but less than informative. Asked detailed questions about cars oil, gaskets, condition of tires etc. No specifics were given. All she said is it was "clean". ??? Requested carfax or similar report but none given. Next day car was 'sold'. ??

Dealer gave me the old bait and switch... I contacted the dealer regarding a truck that had been advertised on car gurus for 43 days. The dealer responded stating that the truck had been sold, then proceeded to email me deals on other vehicles. Three days later, on day 46, the same ‘sold’ truck is still listed as for sale on car gurus.

That is a great dealet. I am still interesting used g90. But recommened g90 was expensive for me.

Very professional with no high pressure. I am helping my son find a Jeep Wrangler Sport, he is a fireman with a full schedule and not much time to look. We have been in contact with Mike at Jack Carroll's Skagit Hyundai for about two weeks. We hope to see the car soon. Thanks Mike!

Hugh McLeod got back to me promptly and gave me all the information I needed over the course of several emails. Searching for a Sonata or Have him keeping an eye out for the right vehicle for me. And since the local sales tax rate is almost 2% less than most areas in the Puget Sound, I'll save $400 to $600 just on that cost alone purchasing from them. Hugh is old school ... direct and informative ... with out trying to sell me a car I don't want. Good guy to work with!!!

A sales person responded to my inquiry; we discussed the perameters of the deal I needed to make to which I was advised that such a deal was possible. As it turned out, after test driving the vehicle, providing a ton of information and documentation, and spending half a day sitting in the dealership waiting for the finance manager to confirm financing I was advised that the deal we had discussed was not possible. I left the dealership disappointed and a bit angry at the time wasted and for what I felt was "leading me on. After having purchased 2 new cars from this dealership, I felt that they should have provided a little more assistance with less inflexibility on price and trade-in than was demonstrated. I have probably purchased my last vehicle, new or used from Jack Carroll Hyundai.

Cliff Lee was the internet sales person we worked with. He was extremely responsive, polite and not aggressive. He answered all our questions, helped us find the right car for the right price. We ended up buying the car because of the way Skagit Hyundai does business (posting all prices online without any bait and switch), low pressure sales environment, very competitive prices and because of Cliff. Highly recommend Skagit Hyundai and Cliff Lee.

He was helpful but it wasn't the kind of truck I was looking for.

Great customer service, smooth dealing

Jack did a wonderful job explaining all the answers to my enquiries and I was pleased.

Great, easy, professionaland friendly.

Good follow up, fast responses. Supplied me with the information requested in a timely manner.

Best price break within 200 miles. Unfortunately, there was a communication error on their end; they did not want to sell the car posted on car guru when I was in the final stages of the deal. This was a hassle like bait and switch. Finally, they agreed to sell the car listed in car guru as posted. As stated, the best price by any dealer.

We purchased the car listed. Pleasent experience.

They responded very quickly and were very helpful.

Ian was an extremely personable salesman. We didn't feel pressured to buy. Nor did he try to talk us in to a Hyandai which was the main car they sell there.

Dealer responded immediately. Was very professional and responded to my questions in a timely fashion. I had to postpone my purchase until a later time but will definitely be contacting this dealer when I am ready to purchase. Gave 4 rather than a 5 because the great price they offered is only for residents of Washington. But price for out of state residents is still worth looking into.

I had been speaking to an internet sales consultant for over a week about a vehicle. I live over 3 hours away so it was important that we had the price negotiated as well as trade information. After finally agreed on a price I made an appointment to show up there and buy the vehicle. Once I arrived I was told that the manager who made the deal had went home for the day and the new manager was not going to honor it. After speaking with the manager for a little longer it was found out the salesman had lied and never actually had a deal confirm. Very poor integrity and a waste of seven hours and my money. Do not do business with Jack Carol's Hyundai they will screw you!

Horrible. The dealer never responded . Went to the dealership myself to view the car and it was a pile of garbage. They are asking wayyyy too much for a car that's been in an accident. And their description of the car is such a lie. They said the car was excellent condition inside and out with no damage whatsoever. Even went as far as to say the car is so perfect you can tell the owner must have babied it and kept it parked undercover .... Funny thing is. The car fax is not clean. There has been damage and looking at it in person it's very obvious. Several dents and scratches and the paint job/ repair to the passenger side was horrendous. I will say they had excellent photoshop skills though. The inside was disgusting as well. Pretty much all of the car description was a lie and the dealer I saw in person tried to tell me the car was clean until I asked him for the car fax. These people are cons. Wish I could give them zero stars. Definitely telling friends and family not to go here.

Had a good time Great Price and Service

Everyone was friendly. The price was as advertised. Bought it.

Took all day to contact me Then they told me cae was sold.

Would never buy from them. Totally beat around the bush answering my questions about vehicle

Absolutely the best experience I have ever had in purchasing a vehicle! Quickly reached out to me and maintained excellent communication throughout the process. Exceptional professionals and ensured I understood all aspects of operation, service, and warranty of my vehicle.

Received emails from several people, all good information. Vehicle new on lot, so no pictures or information though

They were really helpful in trying to find the right rig,i just happened to find another elsewhere for what i was looking for.

I didn't care for the fact I requested all contact to be via email and immediately received multiple phone calls...this was a minor personal issue and the people were very friendly.

Great! Worked hard to answer all my questions but I found my car somewhere else.

They were great to deal with and informative.

Saler ben is very patient. Great dealer to shop

good follow up and follow through

Replied fast

Good salesman responce, small inaccuracy in the listing for the car.

Stay away!!!! I e-mailed about the car and Craig responded. I told Craig i was driving over an hour and a half to get there and I wanted him to check the car out to make sure it had no big flaws or smells or other turn offs. Craig guaranteed me the car had nothing objectionalble. When I got there the car smelled like pets. The car was not detailed. Dog hair all over the back. Front fog light broken. Car had dead battery. Warning light on dash came on and did not go off. Needless to say we were going to leave. We did spot another car that we liked and took for a test drive. We liked it, but it was already closing and we were ready to go home. The other sales man said they had a horrible business day and were ready to deal if we stayed. We stayed for an hour and a half and they came down zero dollars in price. A horrible experience all the way around. i would suggest going to a dealer that is more honest.

Rude