Jack Carroll's Skagit Hyundai

1313 Goldenrod Road
Burlington, WA 98233

Sales: (360) 639-4826

Service: (888) 756-5594

Today 10:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2017
Pumaro
Great customer service, smooth dealing
Is this review helpful? Yes | No
Oct 25, 2017
Jack did a wonderful job explaining all the answers to my enquiries and I was pleased.
Is this review helpful? Yes | No
Sep 17, 2017
GuruDT743
Great, easy, professionaland friendly.
Is this review helpful? Yes | No
Sep 5, 2017
Designfisher
Good follow up, fast responses. Supplied me with the information requested in a timely manner.
Is this review helpful? Yes | No
Sep 5, 2017
Best price break within 200 miles. Unfortunately, there was a communication error on their end; they did not want to sell the car posted on car guru when I was in the final stages of the deal. This was a hassle like bait and switch. Finally, they agreed to sell the car listed in car guru as posted. As stated, the best price by any dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2017
Richard Nicolls
We purchased the car listed. Pleasent experience.
Is this review helpful? Yes | No
Jun 22, 2017
They responded very quickly and were very helpful.
Is this review helpful? Yes | No
May 15, 2017
Ian was an extremely personable salesman. We didn't feel pressured to buy. Nor did he try to talk us in to a Hyandai which was the main car they sell there.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Jack Carroll's Skagit Hyundai:

Thank you very much for the kind words, Ian hopes you enjoy your Rav4 for a very long time!
Apr 12, 2017
Dealer responded immediately. Was very professional and responded to my questions in a timely fashion. I had to postpone my purchase until a later time but will definitely be contacting this dealer when I am ready to purchase. Gave 4 rather than a 5 because the great price they offered is only for residents of Washington. But price for out of state residents is still worth looking into.
Is this review helpful? Yes | No

Response from Jack Carroll's Skagit Hyundai:

Pat, thank you for taking the time to leave us a good review, we greatly appreciate it.
Mar 16, 2017
Marshouski
I had been speaking to an internet sales consultant for over a week about a vehicle. I live over 3 hours away so it was important that we had the price negotiated as well as trade information. After finally agreed on a price I made an appointment to show up there and buy the vehicle. Once I arrived I was told that the manager who made the deal had went home for the day and the new manager was not going to honor it. After speaking with the manager for a little longer it was found out the salesman had lied and never actually had a deal confirm. Very poor integrity and a waste of seven hours and my money. Do not do business with Jack Carol's Hyundai they will screw you!
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Jack Carroll's Skagit Hyundai:

We appreciate the feedback, as we already talked about, the salesperson didn't have a price worked out with management. As a new sales person he made a huge mistake and did give you made up numbers. Tom, one of our managers talked with you and my understanding is that you two worked out the problem. We apologize again about the waste of time and money, and hope the compromise you and Tom worked out makes up for that.
Feb 21, 2017
Horrible. The dealer never responded . Went to the dealership myself to view the car and it was a pile of garbage. They are asking wayyyy too much for a car that's been in an accident. And their description of the car is such a lie. They said the car was excellent condition inside and out with no damage whatsoever. Even went as far as to say the car is so perfect you can tell the owner must have babied it and kept it parked undercover .... Funny thing is. The car fax is not clean. There has been damage and looking at it in person it's very obvious. Several dents and scratches and the paint job/ repair to the passenger side was horrendous. I will say they had excellent photoshop skills though. The inside was disgusting as well. Pretty much all of the car description was a lie and the dealer I saw in person tried to tell me the car was clean until I asked him for the car fax. These people are cons. Wish I could give them zero stars. Definitely telling friends and family not to go here.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2016
Had a good time Great Price and Service
Is this review helpful? Yes | No
Nov 29, 2016
Everyone was friendly. The price was as advertised. Bought it.
Is this review helpful? Yes | No
Aug 16, 2016
Took all day to contact me Then they told me cae was sold.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2016
Would never buy from them. Totally beat around the bush answering my questions about vehicle
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2016
Absolutely the best experience I have ever had in purchasing a vehicle! Quickly reached out to me and maintained excellent communication throughout the process. Exceptional professionals and ensured I understood all aspects of operation, service, and warranty of my vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2016
Kimmerkay
5
Received emails from several people, all good information. Vehicle new on lot, so no pictures or information though
Is this review helpful? Yes | No
Jan 31, 2016
They were really helpful in trying to find the right rig,i just happened to find another elsewhere for what i was looking for.
Is this review helpful? Yes | No
Dec 16, 2015
I didn't care for the fact I requested all contact to be via email and immediately received multiple phone calls...this was a minor personal issue and the people were very friendly.
Is this review helpful? Yes | No
Read 11 old reviews
Aug 25, 2015
Great! Worked hard to answer all my questions but I found my car somewhere else.
Is this review helpful? Yes | No
Apr 24, 2015
They were great to deal with and informative.
Is this review helpful? Yes | No
Mar 28, 2015
Saler ben is very patient. Great dealer to shop
Is this review helpful? Yes | No
Jun 2, 2014
good follow up and follow through
Is this review helpful? Yes | No
May 23, 2014
Replied fast
Is this review helpful? Yes | No
Sep 22, 2013
fchapp
Good salesman responce, small inaccuracy in the listing for the car.
Is this review helpful? Yes | No
Aug 6, 2013
Stay away!!!! I e-mailed about the car and Craig responded. I told Craig i was driving over an hour and a half to get there and I wanted him to check the car out to make sure it had no big flaws or smells or other turn offs. Craig guaranteed me the car had nothing objectionalble. When I got there the car smelled like pets. The car was not detailed. Dog hair all over the back. Front fog light broken. Car had dead battery. Warning light on dash came on and did not go off. Needless to say we were going to leave. We did spot another car that we liked and took for a test drive. We liked it, but it was already closing and we were ready to go home. The other sales man said they had a horrible business day and were ready to deal if we stayed. We stayed for an hour and a half and they came down zero dollars in price. A horrible experience all the way around. i would suggest going to a dealer that is more honest.
Is this review helpful? Yes | No
May 28, 2013
Rude
Is this review helpful? Yes | No
Apr 6, 2012
I have not even recieved a response from 1 of them, im not sure if it even works although I do like your site and the way it is set up.
Is this review helpful? Yes | No
Aug 31, 2011
They were extremely friendly!
Is this review helpful? Yes | No
Aug 30, 2011
They are wanting to much for their 1998 Odyssey. I can get a 2003 with less mileage for the same cost. akland1@beyondbb.com
Is this review helpful? Yes | No

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