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Hertz Car Sales Smithtown
About Us
Hertz Car Sales Smithtown is your local used car dealer offering a variety of used cars, trucks, and SUVs. Our inventory includes used cars for sale that are often listed below KBB value, plus we include a powertrain warranty. Browse our inventory today and take a model for a test drive.
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Today 9:00 AM - 8:00 PM (Open now)
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390 East Jericho Turnpike
Smithtown, NY 11787
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Jul 24, 2025
He was honest and helpful
Show older dealer reviews 28
Excellent dealer with no markups and no surprises. After trying to buy a car at a bunch of other dealers, Hertz came through on the car I bought. Isaiah was great, knew his stuff and gave my wife and I the time and space to make the decision to purchase. I can't say enough how positive this buying experience was, especially working with Isaiah.
Jun 13, 2022
I will highly recommend this dealership to everyone. Stay away from
regular used car dealers. They add all sorts of additional fees to the
price.
May 14, 2022
I had already selected a car from a different dealer, but would still do business with them in the futyre.
Feb 17, 2022
Response from current dealership:
Thank you for the 5-star review! We hope to see you at the Hertz Car Sales Smithtown location the next time you need to purchase a car. - Kay
Aug 23, 2020
Scheduled only available appointment for following morning and they sold car an hour later. Had pre approval /cash in hand could have came sooner. Called this place for over a week with no return calls for over a week. Don’t recommend them at all
Mar 9, 2020
Hi Hertz customer service was very bad. We was 3 friend went to see car. 40 minutes wait no body serve us.finly I guy came he was very rude. So we left from there. Thank you
Car was filthy. Engine bay a mess. Interior smelled of smoke. Didn't even bother walking in because I had seen enough. No way you put 0 effort into presenting a car and ask 9k. I don't care what year it is.
May 13, 2019
Response from current dealership:
Thank you for your review. We apologize for this experience and we assure you this is not our standard. Can you please email us at help@hertzcustomercare.com with your contact information, VIN number, and location of the vehicle, so we may investigate your concerns and improve our services.
Very straight forward from the beginning, no room for haggling or negotiating. What you see is what you get.
May 13, 2019
Response from current dealership:
Our prices at all locations are upfront to create a haggle-free environment. We appreciate your feedback.
Mar 28, 2019
It’s a very good dealer
May 13, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Kole.
Jan 18, 2019
Great, professional!!!
Jan 24, 2019
Response from current dealership:
Thank you for the positive review, Filip.
Oct 31, 2018
Response from current dealership:
Thank you for the 5-star review.
Sep 11, 2018
Sales personnel were uninterested in my business. It took them 4 days to return a call regarding my inquiry. I had already purchased a vehicle at another location at that point.
Sep 4, 2018
Car was unclean when i got there from work sean didnt have the key to drive it. He told me to come back in 2 days cause the next day he had to meet an old friend. I asked him 4 pics n he never sent them or got back to me
Apr 27, 2018
Response from current dealership:
We are glad we could provide the customer service you deserve, and thank you for the 5-star review.
Mar 27, 2018
Response from current dealership:
Thank you for your 5-star review.
Nov 11, 2017
Did not find the truck I was looked by for but the staff was excellent . Sean did his best to help me out , I will definitely go to them when looking for my next vehicle .
Jan 25, 2018
Response from current dealership:
We're pleased to hear the staff was excellent, and that Sean provided you with the customer service that you deserve. Thank you for the 5-star review, Dennis.
Feb 13, 2018
Response from current dealership:
We're glad to hear it. Thank you for the positive review.
Aug 8, 2017
Very professional friendly
Jan 16, 2017
Very honest and fair process to buy a used Hertz vehicle.
Dec 21, 2016
Quick response, good service without pressure
Aug 10, 2016
It was nice
Jul 22, 2016
When I contacted this dealer they did not respond until the second time the only reason I insisted was because I was really interested in the car once I got there I had to wait 2I minutes to see the car even though I had made an appointment while I was there I looked at other cars which also caught my eye when Sean finally came to help told me he was way too busy. He asked what my price range was i told him 20.000 for which I would pay cash he gave me the keys for three cars that I liked and walked away even knowing he was rude I took my time and saw each car when i finally made my decision almost an hour later he was still no where to be found I stood in front of hertz for 15 more minutes when my son 13 years old said mom I guess our money is not good enough for which I laughed but he was right Sean was beyond rude I found another sales man whom I gave the keys to who could not understand why I even had them and I left
Feb 23, 2016
Good
