Hertz Car Sales Philadelphia

They are still hounding me with phone calls. And their pricing is not good.

Called in the morning, confirmed vehicle was available. Drove an hour only for sales man to tell me, oh, looks like vehicle was sold yesterday. Why would you confirm a vehicle is there and then have someone drive a whole hour only to find out vehicle was never available. Don’t waste your time with these folks.

They were very good and I had a large selection

Great sales person..open contact actully got back to me.

Professional customer service and easy transaction. I will definitely purchase from them again.

Excellent service

Was contacted shortly after my inquiry but I took too long to get back so the vehicle was sold.

Best experience ever buying a car! I can’t remember the young lady’s name who helped me but she was amazing (brown skin with natural hair). I inquired online. Literally in 2 minutes someone contacted me about the vehicle . That night I went to test drive it. I fell in love. They helped me with financing and got me a lower apr than I was able to get myself alone. I had my 8month old baby with me and they made accommodations so that I could nurse in private while paperwork was being processed. I recommend hertz !

My ask them over the phone if the car had any scratches or dents the cell rep told me no. I trusted him and got the check from my back and went to buy the car. When I got there the car was full of scratches and dents! Very bad Experience.

Two people from Hertz got back to me in a timely manner they answered my questions were very helpful.

Contact was made right away.

The salesman sent me more pictures of the vehicle. He called me and said that on the one door we’re some marks that did not show up on the pictures.

We didnt make a deal but they were helpful and responsive.

Very helpful!

Great car buying experience!

We had a great experience, and they helped us to get an even better interest rate on our loan than expected. The only complaint was that it was a very long wait to get everything settled.

Good people very attentive.

Jack from Essington ave Hertz is very helpful yet not too pushy. He answers my texts and is patiently helping me find best car for me.

The sales person was helpful the manager was rude and unprofessional, they drove my trade in without prior consent and damaged my vehicle

Helpful, inviting and friendly staff with no pressure. They are more like customer advocates than sakes people - just what I wanted. Rodney B. was awesome!

Didn’t go with this dealer but they were very responsive

Hello Hertz car sale my experience Im very happy to contact me to let me know about the Nissan frontier pickup truck I like it

Quick response

Great experience here! I delt with Loreal she was the best Ive delt with as far as salespersons and I worked at dealers for years. I told her I was interested in buying the car I found on cargurus. She had it out front and ready when we I got there. There was no pushy no sales tactics nothing just nice cars all low milage all in good shape at a no haggle good price. We bought our new car here and that was an experience weve never had before. By that I mean fast! Everything was said and done in about 30 maybe 45 min. We plan on buying another car in the next year or two and will definitely be coming here.

Awesome !

They sold the car I had scheduled to come in and see without telling me and didn’t have any

Dealer did respond to our inquiry, but another car had already been purchased . No discussion of alternative cars was had with this dealer and no evaluation is thus possible.

Mike was very helpful.

Nice truck just not the right time for me

Loreal called me the day after I had made the inquiry, so I went to the dealer right away. She was great, gave me good vibes; very calm and patient, not pushy at all. She offered to see different Versas if I wanted, and answered all my questions. The finance dealer was nice too, a bit fast, on going through the paperwork, but I did request to leave by 5pm. The internet was down at times and it slowed the process, but I came out with the car I wanted, with a good deal and a protection plan! So far, no complaints with the car! Oh, if you have a Bank of America pre-approval page, it will not work, because of the ambiguous terms in the letter... They check the finance on spot.

great dealership fast return

I say terrible. You inquire bout a car and after a day or 2! You hear from them. By that time I don’t remember which car I was interested in or car is gone already. Sold

I have a wonderful experience the sale person was very polite they respond quickly. am very happy to make a deal with them prices are real. very happy to buy my car with Lambert C. Walker

Helpful service

The sales person barely talked throughout the showing of the car. Was told one thing over the phone and another in person. Overall bad first experience, wouldn't go back.

They up thief price once I asked for a going price as set before I was afraid the car was a flood car .. I called again the price changed drastically

good

Great place

Awesome. Got exactly.what I wanted

Very helpful and called back several times to see if he could help me any further. His name is Lambert Walker

Fast and persistent

love it

very satisfactory interaction including his follow up call. much appreciated

My experience gave me a very assuring level of comfort. The atmosphere was pleasant and friendly. My needs were met in a timely fashion. The dealer also listened to me and gave me exactly what I was looking for.

Vehicle was full of digs and dent. Hertz said it was certified best of the best in their fleet.

Flew down to pick up SUV. Good price, but body had scratches and dents with spotted interior. Also had a strong whine in gear. These items were not disclosed to me prior to pick up.Told by salesman the SUV was very clean. Dealer did make an allowance on the price considering the whining noise in gear.

Good service but not the package I wanted in the Sienna.

I wasn't happy with the dealer. Wasn't very informative or personable. She did call me several times to see if I was still interested.

Quick painless sale. Due to the nature of the cars sold there are some amenities that will not be included such as extra key. Must purchase extra key on my own but was provided with a vendor lead. Other than that the experience was very positive and would buy from Hertz in the future.

Ashley was a great help

They gave me a better than expected trade value on top of a below market on the car I bought. Had a small problem with two tires which they replaced with no questions. Give them a try.

Dealer responded to us in 24 hours. Loreal was very nice to talk to over the phone. We did not purchase the car form this dealer as we found something we liked before going out to this dealer.

Great so far

Charlie is a great sale person and kept in communication. I didn't give 5 stars because we called hours before we got there in order to have all the paperwork avaliable due to the fact that we already completed half of the paperwork the day before and we had other plans. However, when we got there, we had to wait almost 2 hours before we left the dealership because of poor communication from the other sale person who we spoke with on the phone. The car is driving great and price was great.

Ok but priced too high for me

Good response, auto already sold

Spoke to dealer; explained my situation got no phone call or feed back!!!!!!

Chris are sales men was great, no pressure no rushing no haggle . Love the car.

Great experience !!!!

Just dealt with Loreal by phone, but she seemed very pleasant and accommodating. Due to weather conditions, I was unable to see the car before it got sold.

Friendly and no pressure Car was great, well maintained Didn't actually buy from them this time but I'd definitely check out their stock when I'm in the market again

Very helpful. Quick. Not bad

Loreal was a gem! Made the overall experience enjoyable. Would definitely recommend this dealer to others.

This was the best experience I ever had with buying a car. I highly recommend buying a car here. They are reasonable, their cars are impeccably clean and its not jamming a vehicle down your throat just to make a sale. Thank you Hertz.

Great people to deal with all around. Chris was eespecially great to work with

Awesome dealer. I was very impressed with the attention and politeness of the sales person, Ashley, and with the store director, Mr Preston. I bought a 2012 dodge and it was a very good deal. I am very happy with the car.

All went very smoothly but it was beneficial that I had done my 'homework' & explored all the cars available via the internet before hand so that I was a knowledgeable buyer.

Great service from Loreal and we Bouche the car

Very easy to deal with, no hassle. Would happily buy another car there.

Loral was great.

Friendly, pleasant buying experience.

They where fast to respond,and i did buy a car from them .Great place to do business