Hertz Car Sales Clearwater

I had a great experience buying my car at Hertz. Matt and Dari were so helpful and I couldn’t be happier with their service and the prices. Definitely would recommend buying a car from here to anyone I know!

Had me schedule an appointment to test drive the car, only to get there and the car is getting service done. So I was walked out and was told I’d be contacted. Haven’t been contacted in a week now. Looking elsewhere now

Mike at Hertz was phenomenal for me! First he got the car through inspection and detailing in less then 4 days! He was in constant communication with me from the start, kept me up to date with what was happening. My wife came down with the flu and they were able to get me in and out of the dealership in under 30min it was a great experience and Mike is the guy to go to there for sure!

very helpful and personal.

Mike was very patient and worked with us to help us find just what we were looking for without pressuring us. It was a pleasure dealing with him!

Pretty good they actually did call me back

Before driving over an hour to look at this car asked dealer if the car had been smoked in. This was a major concern for us.. Dealer Checked out for us and said there was a heavy odor of marijuana in the car,

Great place to buy a car pricing is excellent

Excellent service

I called the guy three times, he never returned a call, always said he was busy with another customer. The entire experience was a joke, I bought a car from a dealer, smooth transaction, better deal, and I didn't have to deal with the jerk from Hertz.

Excellent job

Great job

Good

Very knowledgeable and friendly staff. Went above and beyond. Completely satisfied. Would buy from this dealer again.

In communication consistently with information requested

Fast, friendly, knowledgeable service. No pressure!

Very prompt response to my request and very pleased with sales staff, I probably would buy from again in the future.

Sales rep was very accommodating. Very personable. Sales transaction went very smooth No haggling or pressure.

Great experience. Mike was so helpful and answered all my questions. No hassle. would return again.

I got the info I needed from Kevin using text and he answered all my questions happy with the service I'll give 5 stars

Very organized, good customer service from Oliver one of the dealers there. Good warranty, fair deals

very good place to buy a used car, thanks again Carl and Tony Nick V

Nice people, cars were great.

Tony was great, and Jesse was also helpful, I just happened to change my mind on the F150.

Great timing and info exchange

Very good emails! I think we'll buy from them

The salesperson was very nice.

I contacted Hertz late on a Friday by email. To my surprise Oliver contacted me back within about 10 minutes. I showed up Saturday morning, when I said I would be there around 3 pm. Oliver and Greg are the 2 people that worked to get me into the car I wanted without the pressure of trying to get me into something else. I was there about 3 hours and drove home the car I wanted. Great group of people work there.

Very polite and informative

Great

Awesome experience. Everyone was friendly. The process was direct and straight to the point. I was out of there in under 3 hours ! Would definitely recommend!!

Very negative & seemingly short with responses salesperson. I called & went there twice; salespersons saw me in the lot walking around looking at cars...I will never rent, buy or recommend. I received a call back the following week. No star!!!! Review forces a star

The car I was shown was a 2016, not a 2018, and had not been cleaned or prepared for showing. I have now purchased a car elsewhere.

They sent an email stating the car was in great shape and wanting to set up appointment but in fact the car had already been sold. We drive to the dealership for nothing. Then, they continued to contact us about the sold car. I had to tell them multiple times that their car was sold. Annoying. Triple check before you go.

Replied back quick

I had a great experience they was very friendly & not pushy and just let me shop and if I had questions Bobby would answer he was great will do business there again!!!

Tried to pressure me to buy one specific car out of an inventory of six. I wanted to see the others but wouldn't show me. They said they weren't ready. They never contacted me after my initial visit to to the other Toyotas.

Nice guy

Very happy with the information and assistance they have given me!

Mike M was a great sales associate. He talked with me and explained everything without pressuring me to buy the vehicle. All around a pleasant experience

I have bery good experience with this dealer every think was ok

Great customer service, vehicle was one of three of interest. Negotiating never happened.Brought another vehicle.

The two gentlemen I spoke with were very polite and knowledgeable. This dealer took their time and followed through with all of my request on vehicle stays and pricing. This was very helpful, because I'm approximately 7 hours away from Clearwater. Unfortunately, we weren't able to make a deal, a difference of about $372.00, pretty disappointing. But, I suppose it is all about the numbers...

Informative helpful and waiting on other circumstances to happen on my side to contact them again

contacted back quickly, decided to buy elsewhere, friendly and informative

Very friendly sales reps.

Good. Great response and very diligent

The salesman was very helpful and considerate, no pressure, answered all my questions.

Quick to respond

Very helpful and great price.

It was the best experience I've ever had purchasing a car. Carl went above and beyond to make sure I was taken care of. He was patient, genuine and I never felt pressured. I never felt rushed into a decision and he returned my calls even on his day off. Kirk did an outstanding job detailing my car as well! And the friendly gentleman in the financing department (again no pressure felt) was able to get me an interest rate/car payment that I was happy with. I felt secure and confident in my buying decision and never felt swindled. I love my 2016 Nissan Altima! Its just like new!! The price, quality of car and level of service was more than I expected....Thanks again!

the dealer Callled me and emailed me but I work overnight and during the day so I emailed him back with with all my info ando the stock # of the car I was interested in to see if I was approved before i made the trip over there and they never let me know if I was approved but I am still very interested in the red 2015 Dodge Journey that they have for 13,988

Called to ask if the car was available and Bobby never called me back. The next day my husband called and Bobby as going to check for the car and called back 30 min later. Bobby was aware we were coming to view the car, unpon arrival no one greated us at the dealership. We found the car in the lot and went inside to ask for a test drive. Bobby never got up from his desk to great us when we walked in and never invited us to sit down while waiting for him to get the paperwork together for a text drive. Once on our way back out to the car, bobby did not hold the door open for us, in fact is shut on my face and I am 7 months pregnant. After test driving I continued to asked for a price in my trade and an out the door number before he ran credit. He continued to interview me for the loan process with out giving me any numbers. Trade value was 4000 less than ever other dealer in the area. There wasn't even someone there to value trades and they had to call someone who "is stilling on his couch in his underwear watching football" to get my trade value. Worst expierence ever, would never recommend buying from them.

If you go see them ask for Bobby. He is great. He didn't have what I was looking for on his lot. Next time I'm shopping for a car, he's my first stop.

pleasant and helpful.

Very professional

contact was pleasant and informative.........sales person was great.......car was just not what we we looking for

Awesome!!

Quick thorough response

Fast response

My salesman was very nice and it was a hassle free experience.

Too be fair, the car was clean. It didn't have good brakes or front tires. But it was clean like new. They took forever to do 2 minute paperwork, but hey we got a deal.

He responded the next day to invite me to visit and take the car for a test drive. I had a change of plans and am not in the market for a car at this time.

Great experience, great car. No pushy sales reps. They work with you to get you a price you feel comfortable with. Whole process took a little over an hour. Highly recommend this lot to anyone looking for a car well taken care of and priced below blue book. All cars have a 12 month powertrain warrenty, one week free rental car voucher through hertz, and they give you plates (not temp tags) HIGHLY RECOMMEND

Kind people, but the cars are a little pricey especially when the vehicles are not in good shape.

took awhile to reply. asked a question. no response. weak

The sales staff are average at best. The sales person said he had access to other Impala's he could sell, since they only had one on the lot and would get back to me in a few days and never did. Needless to say I now own a great new 2014 Impala purchased from Cox Chevrolt. Also the cars they sell are rentals with very high miles and the warrenty is expired because of the high miles put on them.

Drove over an hour could not find the place......couldn't get number from free 411.........awful ride.............will not go there again toooo far.

Great !!!

Upfront. Paperwork a bit long. Otherwise good experience.

Best Customer Service, Lowest Prices, Exceptional Cars

Jerry, the finance manager quoted one price for the extended warrantee. We declined the offer due to the high cost. He then came back to us with a verbal offer to reduce the cost of the warrantee by $300. When reviewing the written finance agreement, the warrantee cost identified the original higher amount. More importantly, upon adding up the numbers....total price of the new car, Hertz fee, licensing and state taxes and the warrantee, the total price was over $300 more than what he promised. Upon questioning him, Jerry stated "we never talked about what the end price of he car would be, but only what the monthly payments are". ARE YOU KIDDING ME??? After a loud argument, he re-wrote the contract, providing us with $200 additional dollars on the trade in, but still over $120 more than what was promised. Additionally, the final paperwork shows he added, not subtracted the $1200 trade-in value to the new car. Upon questioning, Jerry stated the Hertz form is confusing. The finance numbers in the blocks proceeding is written showing the (what appears) to be the final (correct) finance costs, but the end line shows him adding the trade in value to the total price of the car. After nearly seven hours, I relinquished as the family member I was representing became ill and had to get her home. I will have this "confusing form" (as described by Jerry)" reviewed by an independent source. The sales relationship was a far less confrontational, but still a challenge when over two hours were spent waiting on the salesman to locate the keys to the cars we were interested in. Fortunately a more experienced salesman came to the rescue and this part of the process became less annoying.

Bought this truck. Fantastic price. Excellent service.

Car was a great deal, in terms of price and miles, and the sales staff was pleasant, but their business model itself is a mess. Their check clearinghouse rejected my perfect good check -- twice. Then I got a cashiers check for 75 percent of the price and wrote a personal check for the balance and THAT was rejected again for no reason. Hertz Car Rentals takes credit cards, but Hertz Car Sales (a.k.a. Hertz Car Exchange) does NOT! Ridiculous. Made it very, very difficult to pay for car. My bank bent over backwards, even offering to wire transfer the money, but Hertz found this unacceptable. Be prepared to be extremely frustrated by the experience of trying to buy a car from Hertz.

I didn't buy my car here, but the people there were friendly and professional.