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Today 7:30 AM - 7:00 PM (Closed now)
Heritage Mazda Catonsville
About Us
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Today 9:00 AM - 9:00 PM (Closed now)
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6616 Baltimore National Pike
Catonsville, MD 21228
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
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The general manager and two sales associates
contacted me in response to my interest. Everybody
was enthusiastic and wanting so much to be helpful.
I made an appointment to check out the Miata on
offer. I drove 38 miles to the dealership which had
advertised a red soft top convertible. When I arrived
it turned out to be a gray hardtop convertible. A
classic bait-and-switch? Perhaps. The sales
associate’s reaction was a shrug and a mumbled
apology. I left the general manager a VM but never
heard from him again.
The next day the dealer’s website had been changed
to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.
Oct 4, 2025
Response from current dealership:
Hi Bob, we are so disappointed to learn of this situation you have described. Please reach out to us and we will work with you personally in rectifying the issues you experienced.
General Manager
Omid Anushiravani
oanushiravani@mileone.com
410.818.1182
General Manager
Omid Anushiravani
oanushiravani@mileone.com
410.818.1182
The dealership was very helpful and nice . They tried to accommodate the purchase however , we found something more in line with what we were looking for.
Aug 19, 2024
Response from current dealership:
Hi Warren, thank you so much for the positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jul 1, 2024
Response from current dealership:
Gregory, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
Jun 3, 2024
Terrible service. We had an appointment abd drive over one hour to see a car, but the salesperson said he was just too busy to work with us.
Show older dealer reviews 41
Great dealership, highly recommend.
The customer service is outstanding, really good communication skills and this dealership really works with you. Whatever you need they are willing to help.
Mar 15, 2024
Response from current dealership:
Hi Anasia, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Loving my new car Sharde' Named her already Mohan Nirala was great took for test drive issue came up as we were leaving and
addressed the issue had it fixed and Mohan Delivered my new car [Sharde] to me so I wouldn't have to drive back to pick her up
Very attentive to what his Customers are wanting he went above and Beyond to get me my new car
Mar 4, 2024
Response from current dealership:
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Theresa. Thank you and we hope to see you again!
Oct 27, 2023
Good but the car was sold
Oct 30, 2023
Response from current dealership:
Hi Tamika, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Awesome Experience with the salesman Jordan and the financial manager Logan. Thank you guys for making this experience smooth and exciting. Heritage Mazda in Catonsville,MD is the place I recommend to go and purchase any car you desire. The team is straight forward and no hassle.
Jul 10, 2023
Response from current dealership:
Hi Louis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Mika was excellent as were the rest of the team. Worked with us through every step of the process and took good care of us. Highly recommended.
Jun 12, 2023
Response from current dealership:
Hi Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Feb 22, 2023
Response from current dealership:
Hi Mathew, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Jan 25, 2023
Response from current dealership:
Hi Stanley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Dec 28, 2022
Good
Dec 30, 2022
Response from current dealership:
Hi Roger, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
May 17, 2022
Dealer was very nice the suv was to far away.
May 18, 2022
Response from current dealership:
Hi Patricia, we are very happy to have provided you with such a positive experience! Thank you for leaving us this response!
Apr 27, 2022
Response from current dealership:
Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Apr 23, 2022
Response from current dealership:
Hello Robert, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Purchase price very inconsistent with Lease
price and advertised Mazda USA offers.
Disappointing to say the least.
Mazda USA advertises the CX5 lease at 319
per month. The lease amount offered by this
dealer was more than double on a vehicle
that was roughly $7500 more.
Feb 18, 2022
Response from current dealership:
Paul, thank you for taking the time to review Heritage Mazda Catonsville. Your feedback is very important to us, and we sincerely apologize for any confusion or miscommunication that occurred with our dealership. This is not our way of doing business at any of our Heritage stores. Our General Manager, Steve Knolle, has attempted to contact you to immediately address your concerns, but has been unsuccessful in reaching you. We work hard to maintain a high level of customer satisfaction and would greatly appreciate the opportunity to rectify our missteps. At your earliest convenience, please con
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Jan 11, 2022
They’ve been great at communicating. I’m hoping to possibly buy this vehicle this week.
May 24, 2022
Response from current dealership:
Hi Robert, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
If you have ever contacted any Heritage dealership, they will keep your telephone number in
their database and call you repeatedly even if you have checked off "email contact only". They
have texted me and argued with me. When told not to contact me , they have argued that I
have provided a telephone number.
Dec 14, 2021
Response from current dealership:
Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to provide an exceptional experience to each and every one of our customers and we sincerely apologize this did not happen. We take great pride in providing clear and consistent communication, and are very sorry you felt our communication was overwhelming. This is never our intention. We have also shared your comments with our management team and sales staff to ensure this does not happen to another customer. We respect your privacy and would be happy to opt you out of all communication that you do not wish to rece
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Oct 28, 2021
Response from current dealership:
Hi Patrick! We're so happy we were able to help you out! Safe travels!
I am another victim of being told the vehicle was there and it was mine and then vehicle being sold before I got there.
I saw the vehicle advertised on a Thursday and requested information thru Carguru. There was not even a picture of the vehicle up. They contacted me Friday by email that the car was available. They even sent me a link for a vip appointment to hold the vehicle. I was contacted by a sales person for which she confirmed the appointment. She also sent me a video of the walk around of the vehicle with pics to follow. I never received the pics so I sent a email asking for the pics. Her manager called me telling me the sales person left early but confirmed my appointment for Saturday morning and if I knew where the dealership was located. The sales person called me Saturday morning telling me she was going to send the pics. An hour and a half later (an hour before our appointment) the sales person called me to tell me that the vehicle had been sold the night before.
Sep 15, 2021
Response from current dealership:
Renard, thank you for taking the time to review Heritage Mazda Catonsville. We value your feedback and appreciate your consideration. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. Unfortunately, due to the new vehicle shortage industry wide, it can be even more of a challenge. Our General Manager, Mike McGuire, has attempted to contact you to address your concerns as soon as possible and help you find the perfect vehicle, but has been unsuccessful in connecting with you. At your earliest convenience, please contact Mike direc
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Aug 2, 2021
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to Carlos here at Heritage Mazda Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer said the car would be ready in the morning, I drove a hour and a half for the car to still be dirty and have a sticker that said not for sale, there was also trash from the previous owner and pieces of cut pipes in the car. Sales associate said it needed a oil change manager said it didn’t need anything. Liars!!! Don’t trust them!
Aug 5, 2021
Response from current dealership:
Thank you for taking the time to review Heritage Mazda Catonsville. We appreciate your feedback and sincerely apologize for your less than positive experience. We understand you bought a vehicle elsewhere; however our Regional Sales Director, Dan Matysek, would like to speak with you to immediately address your concerns. If you would like to further discuss the situation, please contact Dan directly at dmatysek@mileone.com or 443.790.6464. Again thank you for your feedback and we hope to hear from you soon.
I initially had a typical car sales experience where they had one price for the car but when I was working with them got sold and they will honor that price. Later I was contacted by Mr. McGuire who was very polite and gave me a choice to either contact him by email or phone, a wonderful customer service which very much impressed me.
Apr 29, 2021
Response from current dealership:
Hi Rahul, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
Feb 12, 2021
The best experience ever. Just decided one night I wanted to buy a car. I was scared because I didn’t want to get ripped off. I automatically loved the grey Chrysler 200. After I sent in my information that night they called me within an HOUR!! Mega points for that!! So we spoke with Jessie Abod. He told us we could come in the next morning. The next day came and early in the morning we were receiving a call from him. We made plans in coming in. We took a little while because we were trying to find a ride. Once we got a ride we got there and they were so welcoming. The listing was accurate. The car looked wonderful. The car was clean and nicely detailed. The staff was friendly. I had my two kids with me and they drive me crazy but the staff understood. Lol. They played in the cars while I dealt with paperwork. I would definitely recommend this place to any and everyone!
Apr 16, 2021
Response from current dealership:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Nov 22, 2020
Great experience. Love the truck!
Nov 26, 2020
Response from current dealership:
Hi Tanya, thanks for your great review, and for giving our dealership a five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
May 30, 2020
The dealership was very attentive and friendly.
Jun 3, 2020
Response from current dealership:
Ray, we're happy to hear you had such a positive experience with our team! Thank you so much for choosing Heritage Mazda Catonsville as your first choice for service!
We told the sales manager that we didn’t like the color. We drove an hour to the dealership. The sales manager said “i have a blue one that i can’t show you yet.” We left. An hour later, the blue one was on the website and cargurus. I have inquired about the blue one on 2 different occasions and nobody has responded.
Jun 16, 2020
Response from current dealership:
Hi Danny. Thank you for stopping in at Heritage Mazda Catonsville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for your less than positive experience and any miscommunication that occurred with our Sales Department, as this is not our way of doing business at any of our MileOne stores. We have reviewed your comments and concerns with our management team and sales staff to improve our processes moving forward and ensure this doesn’t happen to another customer. We work hard to maintain a h
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I asked a direct question about the car I was interested in and they lied to me. After I discovered this and
informed them I was smart enough to figure that out and not to contact me anymore, they continued to send
me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the
customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will
NEVER darken their door under any circumstances!!!!!
Mar 26, 2020
Response from current dealership:
Hi James. Thank you for taking the time to review Heritage Mazda Catonsville. We appreciate your feedback. Our goal is to provide an exceptional experience to each and every one of our customers and we sincerely apologize if that did not happen, as this was never our intention. We take great pride in providing honest, reliable and transparent information to all our customers and are very sorry you felt you were not given such. Also, we respect your privacy and would be happy to opt you out of any communication that you do not wish to receive. Unfortunately, we have been unsuccessful in locatin
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Brendon and everyone at Heritage treated me well and with respect. No pressure to buy just an all around great experience. Loving the Camry!
Mar 5, 2020
Response from current dealership:
Jason, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Dec 19, 2019
Response from current dealership:
Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Take care.
Amazing! I walked in the door doing my shopping on this app beforehand and the service was unbelievable. I was in and out as fast as I could be and the service was great the whole time. Naz Islam was an amazing sales representative along with Alexis Davidson. Those two paired with Tavon the sales manager and Deniz Ulusoy provided an amazing deal and made the process as smooth as possible. I recommend this place for everyone looking for used cars!
Nov 18, 2019
Response from current dealership:
Billy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Oct 21, 2019
Response from current dealership:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!
Oct 5, 2019
Very poor. Drove across state for a meet with a rep that wasnt there and a non existent car. New rep was disinterested and poorly trained. Manager was trying to play catch up but wasnt able to give us a deal on the car we wanted.
Oct 23, 2019
Response from current dealership:
Hi Jason. Thank you for taking the time to review Heritage Mazda Catonsville. We appreciate all of our customers’ feedback, and apologize that your experience was less than positive. It is never our intention to bring someone into the store if a car is not available. Our Store Manager, Doug Lamkin, would like to understand the situation in more detail and address your concerns as soon as possible, but has been unsuccessful in locating your contact information based on your Google username. At your earliest convenience, please contact Doug at dlamkin@mileone.com or 410.427.8000 to allow u
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Aug 9, 2019
Response from current dealership:
Thanks for your review. If you have any further questions, please give us a call. We're always happy to help!
May 9, 2019
They didn’t contact me until days later.
May 14, 2019
Response from current dealership:
Hi Lameka. Thank you for taking the time to review Heritage Mazda Catonsville. We apologize for the delay in contacting you, as we were provided an incorrect phone number. However, we were happy to be able to reach you through email. Although you are out-of-state, our General Manager, Steve Knolle, would be happy to assist you with your vehicle needs. He can be reached at sknolle@mileone.com or 410.869.4514. Thank you.
Feb 19, 2019
I did not get May in person when I test drive she was
wonderful and very helpful. The guy who took me on
the test drive was ok. He wasn't going to make the
sale so he did talk or say anything. If you go to this
dealership ask for May!!!
Feb 25, 2019
Response from current dealership:
Thank you for stopping in at Heritage Mazda Catonsville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We apologize that this was not the case. We value your business and sincerely hope to continue working with you in the future. Should you wish to discuss your experience in more detail or have additional vehicle needs please contact our General Manager, Steve Knolle, at sknolle@mileone.com or 410.869.4514. Thank you and we look forward to speaking with you soon.
Jan 28, 2019
Employees were nice. It took 5 hours to purchase the car. Had to go back for temp tag then said I owed more money.
Feb 13, 2019
Response from current dealership:
Thank you for sharing your feedback on Heritage Mazda Catonsville. Our goal is to meet and exceed the expectations of our customers. We sincerely apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. We shared your detailed review with our management team and staff to improve their processes and ensure this doesn’t happen again to another customer. Thank you for taking the time to speak with our General Manager, Steve Knolle, about your concerns. We are confident that he was able to restore your faith in our dealership, an
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Jan 18, 2019
They contacted me frequently to explain things. They sold the car because they rightly couldn't hold it.
Jan 21, 2019
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future.
Best wishes,
Heritage Mazda Catonsville
Best wishes,
Heritage Mazda Catonsville
Jun 18, 2014
The dealer was very fast in responding to my request.
Apr 27, 2014
Good
Apr 20, 2014
car dealership had advertised at 7995.00, they offered 5200.00 which is over priced for 1997, I offered 4500.00, they counter with 6100.00, insulting
Dec 3, 2020
Response from current dealership:
Our sincere apologies with your experience under the previous owner. At Heritage, We pride ourselves on transparency in pricing and provide our customers with large selection of inventory that fits almost any budget. If you have any questions or concerns, Please feel free to reach our to our General Manager, Mike McGuire at 410-744-2300. Thank You.