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Today 7:00 AM - 7:00 PM (Closed now)
Herb Chambers Lexus
About Us
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Today 8:30 AM - 8:00 PM (Closed now)
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25 Providence Hwy Rte. 1
Sharon, MA 02067
Our Amenities
- Amenities coming soon!
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Started a conversation with Lucas and don't know how he can be a Internet sales manager with no communication. Asked for numbers on trade 3 days ago called dealership an was told he would call back and never did. Was told about transparent pricing which I understand but to take 3 days to get back to someone is horrible service and for that reason I would stay away from trying to buy over the phone. It's all a trap to get you to go in. Glad I had back up cars with quick efficient responses.
Nov 3, 2025
Love everything about my car and the dealer was really helpful Made the process very easy
I will definitely return in future
Nov 5, 2025
Response from current dealership:
Kara, we are so happy to hear that you had a great experience with our team. Congrats on your new car! We look forward to assisting you again in the future here at Herb Chambers Lexus of Sharon.
Oct 28, 2025
Response from current dealership:
Shereen, we are so glad to hear that we have provided helpful support here at Herb Chambers Lexus of Sharon. See you next time!
Sep 1, 2025
Extremely responsive to calls, so pleasant and comfortable and respectful conversations !
May 31, 2025
I was disappointed with my experience dealing with Herb Chambers Lexus. I scheduled an
appointment to drive/purchase a specific RXhybrid promoted on their web site. I made the
appointment for 2 days from then, and received about 4 phone calls and 6 text messages
asking me to confirm my appointment prior to the scheduled date. I confirmed each time. I
live an hour from dealership and as I was on my way there, received a call that the car had
sold to a "walk in" buyer. Why bother making and confirming an appointment 8 times? No
apology, no effort to find a similar vehicle, and no follow-up after.
Jul 10, 2025
Response from current dealership:
Marcy, I'm sorry to hear about your experience. It sounds frustrating and not at all what we aim for in customer service. We should have communicated better and made more effort to assist you after the car was sold. Please feel free to reach out if you'd like us to help find a similar vehicle or discuss this further. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com
Apr 5, 2025
Good dealer
Apr 7, 2025
Response from current dealership:
Thanks for the 5 star review, Maxon. We hope to see you again at Herb Chambers Lexus of Sharon!
Mar 22, 2025
Great dealer
Mar 24, 2025
Response from current dealership:
Thank you for reviewing Herb Chambers Lexus of Sharon! It was so kind of you to share your experience, Linh.
Jan 5, 2025
John Voong was great! Thanks for your help!
Jan 6, 2025
Response from current dealership:
Christine, John is certain to appreciate the shoutout. Thanks, from your friends at Herb Chambers Lexus of Sharon!
Dec 12, 2024
most professional.
Dec 13, 2024
Response from current dealership:
Thank you, Robert, for stopping by to leave Herb Chambers Lexus of Sharon a wonderful review!
What a great dealership !!! Top notch people. Enjoyed the professionalism from everyone I dealt with. Thank You
Dec 11, 2024
Response from current dealership:
We're delighted to hear you had a positive experience with our team at Herb Chambers Lexus of Sharon! Thank you for the kind words and support. We look forward to serving you again in the future!
Nov 17, 2024
Lucas has been very responsive and helpful.
Nov 18, 2024
Response from current dealership:
John, thank you for sharing a positive review of Lucas and Herb Chambers Lexus of Sharon!
Kevin was great! He was very friendly, knowledgable and eager to help us out.
Unfortunately the car we were scheduled to test drive was sold while we were there
so that was really disappointing. But Kevin went above and beyond to find other
options and we're hoping something similar becomes available soon!
Sep 20, 2024
Response from current dealership:
Thank you for sharing your experience! We're glad to hear Kevin provided excellent service at Herb Chambers Lexus of Sharon. We understand the disappointment about the car, but we're hopeful that a similar option will be available soon.
Aug 30, 2024
Response from current dealership:
We are so happy that our Herb Chambers Lexus of Sharon team earned your five stars. Thanks for stopping in!
Aug 19, 2024
Response from current dealership:
Thank you for being such a great customer of Herb Chambers Lexus of Sharon!
Aug 6, 2024
Great contact. I have a good relations with the dealers here.
Aug 7, 2024
Response from current dealership:
Dee, thank you for reviewing Herb Chambers Lexus of Sharon! We hope you have a stellar day!
My experience with the dealership was not good . The finance representative told me my credit was bad which I already knew and acted as though he had no interest in assisting me . I believe everyone no matter of there credit score deserves be treated with a certain amount of respect I would’ve recommended this dealership to anyone
Salesperson was awesome and front desk people. They did not accept my offer of 20,000. However great dealership
Jul 8, 2024
Response from current dealership:
Thank you for the feedback! We're glad to hear our team at Herb Chambers Lexus of Sharon provided great service, even though we couldn't meet your offer. We appreciate your understanding and hope to assist you again in the future!
We drove from Providence for an appointment to test drive a Mercedes CLA we were interested in purchasing. When we arrived the sales person told us the car was sold! Will never visit or do business this place again.
Apr 22, 2024
Hi Luis - We apologize for the timing situation surrounding the vehicle you were interested in. It is certainly not our intent to waste your time. Please let me know if you see any other vehicle of interest and I will ensure a smooth transaction for you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com
Response from current dealership:
Hi Luis - We apologize for the timing situation surrounding the vehicle you were interested in. It is certainly not our intent to waste your time. Please let me know if you see any other vehicle of interest and I will ensure a smooth transaction for you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com
Apr 2, 2024
Overall great experience from the very initial response till me viewing the car.
Apr 2, 2024
Response from current dealership:
Thank you for your confidence in Herb Chambers Lexus of Sharon, and for your business. We are grateful to have you as a customer!
Show older dealer reviews 209
The dealership correspondent with me the car was available when I traveled from Cambridge to Sharon the lot guy said the car has a bad radiator and it’s going to auction I called inside and they confirmed it so I left very disappointed
Apr 3, 2024
Response from current dealership:
We apologize that the wrong information that was relayed to you. We certainly don’t want to waste your time making the drive here from Cambridge. Please let me know if you see any other vehicles of interest and contact me directly — I will ensure a smooth transaction for you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com
Feb 20, 2024
Response from current dealership:
Thank you for the 5-star rating of Herb Chambers Lexus of Sharon! We appreciate it.
They don’t called you back with any information. they said they’re going to send you information and they never did
Feb 26, 2024
Response from current dealership:
Hi Roberto - I apologize for the lack of response you have received. Please contact me directly so I can look into your concern. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com
Feb 2, 2024
Response from current dealership:
Thank you for choosing Herb Chambers Lexus of Sharon, we appreciate your positive feedback!
Easy communication
Fast and thorough service
Business office so nice to a 9 yo excited about the new car
Dec 18, 2023
Response from current dealership:
We're glad to know that you found our service at Herb Chambers Lexus of Sharon fast and thorough. It's always exciting getting a new car, especially for the young ones! Thanks for your review and enjoy your new ride!
They did contact me right away. But the vehicle
was not available for test drive. They did call back
a few days later and said it would be there the
next day. I changed my mind by then and decided
I wanted to look for a newer year. They were very
nice and helpful when they did contact me.
Nov 13, 2023
Response from current dealership:
We appreciate your feedback and understanding! Our team at Herb Chambers Lexus of Sharon is always here to assist you in finding the perfect vehicle. Don't hesitate to reach out if you decide on a newer model—we'd be happy to help!
Oct 5, 2023
Good service and staff!
Oct 6, 2023
Response from current dealership:
Jesus - Thanks for the lovely review! We hope to see you again soon at Herb Chambers Lexus of Sharon!
Visited this dealership and purchased this vehicle. Excellent experience. Shout out to Nick Pacheco. Nice job.
Sep 21, 2023
Response from current dealership:
Thanks for choosing Herb Chambers Lexus of Sharon, Neil! Nick will be happy to hear his assistance was appreciated, and all of us hope you enjoy the ride!
Jun 19, 2023
Although I did not pursue this vehicle, the dealership was very helpful.
Jun 20, 2023
Response from current dealership:
Daniel, thank you for the review! We appreciate your support of Herb Chambers Lexus of Sharon and are here to help if you need anything in the future!
Apr 28, 2023
Response from current dealership:
We are thrilled to hear your positive feedback about Eddie here at Herb Chambers Lexus of Sharon! Thanks for the great review and we hope to see you again!
Mar 29, 2023
Great. Dealer.
Mar 29, 2023
Response from current dealership:
Thank you for the positive review of Herb Chambers Lexus of Sharon, Mark!
Apr 6, 2023
Response from current dealership:
It was our pleasure to offer quality assistance! We're disappointed we couldn't offer the right vehicle for you, but we hope to work with you again at Herb Chambers Lexus of Sharon down the road. Until then!
Feb 9, 2023
Response from current dealership:
Thanks for the excellent review of Herb Chambers Lexus of Sharon, Nikia!
Feb 24, 2023
Response from current dealership:
Thank you for the opportunity. Please let us know if there may be another vehicle you would consider. Regards, Johnny Dang - General Manager - jdang@herbchambers.com
Dec 20, 2022
They communicate well and always have great products and services
Dec 20, 2022
Response from current dealership:
This is what we strive for at Herb Chambers Lexus of Sharon. Thank you for the positive feedback about our service and our products, William!
Sep 12, 2022
Response from current dealership:
Thank you for reviewing us! We are thrilled to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Sharon team!
Almost bought this car. Went for a test drive & then went back with my
family so they could give me the ok. It was near closing and they were
super hyper putting on the pressure to get us to buy it right then. I
explained that I wanted my mechanic to check it out first & had already
made an appointment for 9am on Mon with my mechanic. But their sales
department opens at 9am. It would be a tight timeline so I tried to
arranged to pick it up earlier since they told me the service department
(who they said was who would have the keys) get there earlier (7am) on
Mon and they were not accommodating. Very much like âoh well on Mon
sometimes I get to work late so I canât guarantee the car would be ready
for youâ¦â They just wanted me to buy it right then. The pressure was
really annoying since I fully intended to buy the car with my mechanicâs
thumbs up. Long story short the car had been âsoldâ when I called to
confirm. Not sure I believe them, perhaps they knew what the mechanic
would find?
Sep 21, 2022
Response from current dealership:
Hi Guru - Thank you for sharing your feedback. It appears the time was off in your case. Should the car have been available we would have loved to earn your business. I’d be happy to personally assist you if there was another vehicle you may be interested in. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com
Sep 8, 2022
Bill Best of the best
Sep 9, 2022
Response from current dealership:
Thanks for supporting Herb Chambers Lexus of Sharon with your review, Fatih! Bill will definitely appreciate the shout-out.
Aug 10, 2022
Response from current dealership:
Thank you for the great review and for choosing Herb Chambers Lexus of Sharon!
Jul 30, 2022
I was very impressed with a great service . Thank you for being very understanding , professional and quick in respond. I wish all dealers would be like this. Thank you
Aug 1, 2022
Response from current dealership:
Thanks so much. for the glowing review. The Herb Chambers Lexus of Sharon team is always here to help!
Jun 29, 2022
I wanted to buy this car but every time I asked for something the price went up. They want to 10 eight and by the time they were through it was 11 five.
If they fix the items I wanted done I would’ve bought it and now it’s $1000 less
Jul 6, 2022
Response from current dealership:
Hi Sam - We do have a SMART pricing policy on all of our preowned vehicles. It is natural the price will go up if you are requesting us for any additional items. Feel free to contact me should you want to discuss this further. I would be happy to assist you in your vehicle search. Best, Johnny Dang - General Manager - jdang@herbchambers.com
Jun 19, 2022
We may end up buying this one. We bought this vehicle, and we are happy with our experience with the people we worked with at Herb Chambers Lexus
Jun 22, 2022
Response from current dealership:
Thanks, Richard, for leaving Herb Chambers Lexus of Sharon a review! We are so glad you found a new car that works for you and had a positive experience. See you down the road, and safe travels!
May 31, 2022
got back to me very quickly.
Jun 1, 2022
Response from current dealership:
Shawn, thank you for the great review! We appreciate your support of Herb Chambers Lexus of Sharon!
May 31, 2022
The best dealer
May 31, 2022
Response from current dealership:
Arnaldo, thank you for the great review! We appreciate your support of Herb Chambers Lexus of Sharon!
Apr 29, 2022
Response from current dealership:
We appreciate the kind feedback. Please let us know if there is anything else we can do for you! - The Herb Chambers Lexus of Sharon Team
Feb 28, 2022
They were great I ended up buying this car. Great customer service .. quick and easy deal.
Feb 28, 2022
Response from current dealership:
Thank you, Jennifer, for leaving Herb Chambers Lexus of Sharon a five-star review! Congratulations on your car, and we hope to see you back soon.
Salesman was great, finance guy not so much, first offer on trade in was insulting, but we finally did get there!! Make sure you know what your cars worth and what your bottom line is. Don’t Trust these people to tell you or your will be the loser!!
Feb 23, 2022
Response from current dealership:
Hi Carl - Thank you for taking the time to share your feedback. I am happy to hear that we did end up with an agreeable trade-in value that makes sense for both sides. Feel free to reach out to me directly if you would like to discuss this further.
- Johnny Dang, General Manager - jdang@herbchambers.com
- Johnny Dang, General Manager - jdang@herbchambers.com
Feb 18, 2022
Great people over there
Feb 21, 2022
Response from current dealership:
Phil,
We're so happy to hear your kind feedback! Thank you from all of us at Herb Chambers Lexus of Sharon. Drive safely!
We're so happy to hear your kind feedback! Thank you from all of us at Herb Chambers Lexus of Sharon. Drive safely!
Feb 14, 2022
Response from current dealership:
Thank you for the great review! We are so glad to hear that you had such a successful and pressure-free experience working with the Herb Chambers Lexus of Sharon team. We appreciate your support and hope to earn your business again down the road!
Jan 2, 2022
Response from current dealership:
Jeoffrey, we're so pleased that our efficient and professional care has earned us your support! Many thanks for taking the time to leave Herb Chambers Lexus of Sharon a great review, and we look forward to your next stop by!
Dec 22, 2021
Good service and easy to negotiate.
Dec 23, 2021
Response from current dealership:
We're delighted to hear you had a seamless experience with the Herb Chambers Lexus of Sharon team. Thank you for the kudos and we wish you many safe and happy miles!
Dec 3, 2021
Professional staff and easy transaction
Dec 5, 2021
Response from current dealership:
It's lovely to hear your recent visit was such a success, Matteo! Thank you for supporting Herb Chambers Lexus of Sharon with a great review and drive safely!
Nov 9, 2021
Excellent
Nov 9, 2021
Response from current dealership:
We appreciate the perfect review, Ricky - thank you so much! - the Herb Chambers Lexus of Sharon team
Oct 5, 2021
Response from current dealership:
Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Safe travels, and we hope to earn your business again down the road!
Sep 28, 2021
I inquired about the 2014 Lexus GX 460’s availability in order to schedule a test drive. They responded very quickly and where quite helpful.
Sep 28, 2021
Response from current dealership:
Your review is much appreciated, Allan! We are happy to hear that we could get you the 2014 Lexus GX 460 you were hoping for. Herb Chambers Lexus of Sharon is delighted to work with you. Thank you!
Sep 26, 2021
Response from current dealership:
We're glad we could be of assistance! Thank you for the review and for doing business with Herb Chambers Lexus of Sharon!
Sep 22, 2021
Excellent
Sep 22, 2021
Response from current dealership:
Thank you for the great review! We are thrilled to hear that you enjoyed your time working with the Herb Chambers Lexus of Sharon team. Safe travels!
Sep 7, 2021
Response from current dealership:
We appreciate your kind feedback! Thank you for choosing Herb Chambers Lexus of Sharon. Please let us know if there is anything else we can do for you. Take care!
Jul 19, 2021
Response from current dealership:
Thank you for the 5-star review of Herb Chambers Lexus of Sharon, Jean! We hope to see you next time. Take care!
Jul 7, 2021
very responsive
Jul 8, 2021
Response from current dealership:
Penny, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Sharon, and we hope to work with you again sometime!
Jun 27, 2021
Response from current dealership:
It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business. - Your friends at Herb Chambers Lexus of Sharon
Jun 23, 2021
Response from current dealership:
Kevin - Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back again down the road!
May 25, 2021
Response from current dealership:
I apologize for any miscommunication on our end here. We strive to deliver a straightforward purchase experience for our guests, and it is never our intention to mislead them. I would be happy to speak with you to see if there is anything more I can do to assist with your car search. If you are interested in having that conversation, please do not hesitate to reach out. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com
May 22, 2021
Everyone was very helpful. They have the smart pricing so you get what you get.
Except for the finance guySanja he wasn’t. That’s all I’ll say about that.
May 24, 2021
Response from current dealership:
Susan - This review is a bit disappointing to read. We do expect the same friendly and accommodating service from all our team, and I will be sure to share this feedback with the appropriate personnel. If there is anything more I can do to assist you, please don't hesitate to send me an email.
Thank you,
Johnny Dang - General Manager - jdang@herbchambers.com
Thank you,
Johnny Dang - General Manager - jdang@herbchambers.com
May 7, 2021
Response from current dealership:
Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Herb Chambers Lexus of Sharon, and we hope to see you again sometime!
May 7, 2021
Response from current dealership:
Thank you for your business and your positive review of Herb Chambers Lexus of Sharon!
Mar 30, 2021
Very responsive and professional.
Mar 31, 2021
Response from current dealership:
We are grateful to have you as a Herb Chambers Lexus of Sharon customer. Thank you, Jack!
This dealer was fantastic. Nour, Richard and Andrew were all friendly, professional and easy to work with. I
highly recommend this dealer.
Mar 24, 2021
Response from current dealership:
Chris - thank you for leaving Herb Chambers Lexus of Sharon a review! It is wonderful to hear that Nour, Richard, and Andrew were all so helpful throughout the purchase of your vehicle. On behalf of all of us here, congrats and safe travels!
Mar 21, 2021
i got a good interest rate perfect service!!
Mar 22, 2021
Response from current dealership:
Paula - Thank you for the great review! We appreciate your business and hope to see you again at Herb Chambers Lexus of Sharon!
Feb 22, 2021
Although i didn’t purchase the vehicle because of it selling, they were responsive, friendly and went out of their way to help me. Highly recommend Herb Chambers Lexus of Sharon.
Feb 22, 2021
Response from current dealership:
Brian - Thank you for taking time to share this feedback about our Herb Chambers Lexus of Sharon team. We hope for the opportunity to assist you in the future!
Feb 2, 2021
The staff are very pleasant to talk to especially Nico and Chris. Will recommend Herb Chambers Lexus to friends and family
Feb 2, 2021
Response from current dealership:
Roger - It means a lot to hear that Nico and Chris earned your recommendation. Thank you so much for trusting Herb Chambers Lexus of Sharon with this purchase! We hope that your new vehicle is treating you well.
Jan 13, 2021
Response from current dealership:
Rob - Thank you for the review. While we did not earn your business this time around, we are happy to hear that you had a good experience working with the team. We appreciate you taking the time to share, and if there is ever anything we can do to assist with your car search, please feel free to reach out to us! - The Herb Chambers Lexus of Sharon team
Jan 2, 2021
They where good
Jan 4, 2021
Response from current dealership:
Thank you for the excellent review of Herb Chambers Lexus of Sharon, Jason!
Dec 28, 2020
Response from current dealership:
Thank you for taking the time to review us! We appreciate your feedback and are happy to hear that you had a successful experience working with the team. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!
Dec 24, 2020
Response from current dealership:
Thank you for your 5-star review of Herb Chambers Lexus of Sharon!
Dec 20, 2020
Awesome place they responded promptly and the vehicle was just as clean as it was in the pictures , best customer service I’ve ever had the pleasure to work with
Dec 21, 2020
Response from current dealership:
We couldn't have asked for better feedback, Nathan! It was our pleasure to deliver such a transparent and communicative car-shopping experience. Thank you for trusting Herb Chambers Lexus of Sharon with your business!
Sep 15, 2020
Response from current dealership:
Thank you for sharing your positive feedback!
Aug 26, 2020
Response from current dealership:
We love five stars, thanks so much! - Herb Chambers Lexus of Sharon team
They are very professional here. William in sales and his manager were great to deal with, but we were too far apart on the trade. I also wasn't really excited about the car itself either so I decided to keep looking. But that's on me not them. I wouldn't hesitate to go back to this dealership if they had a vehicle I was interested in.
Aug 25, 2020
Response from current dealership:
John - Customer feedback is important to us and we really appreciate you taking the time to write us a review. It's great to hear that you received professional service from our team, and we are glad that you enjoyed our facilities as well. We hope that we have the chance to work together in the future! Thank you again for reaching out.
Aug 15, 2020
Very good support. I feel well prepared to make the right purchase
Aug 17, 2020
Response from current dealership:
Hi Peg - Thank you so much! We are glad to hear that our team provided helpful service which earned your five stars. - Herb Chambers Lexus of Sharon team
Aug 5, 2020
Car was as described.... sales person was great!
Aug 6, 2020
Response from current dealership:
Ray, thank you for the 5-star review! It was our pleasure to assist you here at Herb Chambers Lexus of Sharon, and we hope to see you again sometime!
Aug 4, 2020
Very good experience with them.
Aug 4, 2020
Response from current dealership:
Susy, thank you for the review! It was our pleasure to assist you here at Herb Chambers Lexus of Sharon, and we hope to see you again sometime!
Very polite service was great vehicle was ready for me when I got there only negative thing I can say is that they wouldn’t budge on the price very disappointing liked the vehicle a lot just couldn’t pay what they were asking but overall experience was great
Jul 21, 2020
Response from current dealership:
We are sorry that we couldn't get you into a vehicle this time, but we are glad to know you enjoyed your visit with us at Herb Chambers Lexus of Sharon. Thank you for taking the time to share this feedback!
Was going to get a car but they threw in $2500 worth of hidden fees and completely went against the deal they originally told me they would give me. I returned the car the same day after looking over the contract, two weeks later and still no refund. Amazing customer service until you tell them you no longer want the car
Jun 1, 2020
Excellent experience. They were in touch right away and we schedule an appointment to see the vehicle. We ended up purchasing the car. Very good experience all around.
May 25, 2020
Was able to look at the car,, complete the purchase and drive it home within a few hours
Feb 20, 2020
Although we couldn’t agree on price, they were responsive, respectful and attentive.
Feb 10, 2020
This is the best dealer for me good service and many more recommend
Jan 31, 2020
Prompt response, no negotiations
Jan 21, 2020
Good.
Jan 6, 2020
I was contacted by email promptly by Sydney Riendeau (internet manager) but by the time (no
fault of theirs) I was ready to look at the car it had already been sold. Sydney kept in contact with
me and has been very helpful. I would not hesitate to contact them again if I saw a car I was
interested in.
Jan 5, 2020
Dealer was a waste of my time- the vehicle I inquired about was magically sold the same day I contacted them. Clearly a deceptive practice to get you in the door to discuss vehicles you are not actually interested in.
Jan 9, 2020
Response from current dealership:
We apologize that the vehicle you were interested in had sold before you could come see it. We try to be as transparent as possible. If a vehicle is sold while another customer is inquiring about it, we do our best to find another vehicle. If you would like to discuss this further please reach out to our General Manager, Sean - SKing@herbchambers.com. Thank you
Oct 22, 2019
They were outstanding . Totally responsive and helpful . I wish I could have bought a car from them !
Oct 15, 2019
The salesman Nick S went above and beyond his job to satisfy us
Sep 15, 2019
I'm giving it one star. The internet sales person was excellent but then more people got involved and the one salesman I thought was listening ended up selling it out from under me. Very frustrating
This dealership was pretty good. KAYLA is the BEST! If you
contact this place ask for her!
Though I didn’t buy a car from this place.. Kayla is very
knowledgeable, professional with a great personality.
She is on her game and had they had a car i was needing i would
have invested just because she was so awesome .. G.O.T.
KAYLA !
Aug 17, 2019
Kayla was super helpful!!!
Aug 10, 2019
Very attentive
Sales associate one of the most professional individuals I have ever had the pleasure of interacting with when purchasing a vehicle. The finance department has a lengthy production where they try and sell you all extended warranties, interior/exterior protection packages, etc. Then get bent out of shape when none their “preferred” lenders can beat the APR on a pre-approved loan from an outside source.
Jul 2, 2019
First class on replies and set up for test drive
Jul 1, 2019
Not a great experience, felt like entering a palace upon arrival but sales manager over promised and under delivered..
attempted selling me vehicle that had no title, then got the run around trying to get deposit back, still waiting over a week for a deposit to be returned, might have to call Herb.
Jul 2, 2019
Response from current dealership:
We sincerely apologize that your deposit has taken longer than expected. Unfortunately, we had an office personnel out for a few days and somethings were not covered beforehand. Your deposit should be returned to you now, though. Thank you, Sean King, General Manager
Jun 4, 2019
Visited on Saturday. No salesman came out to greet us, rims were all scuffed, so I left. Disappointed and a wasted drive. Jack
May 30, 2019
Very helpful and true professionals!
So far so good. Hovig was very helpful and to the point. I placed a deposit down on the car and requested new floor mats as well. Hopefully I can return back in a few days to review again to follow up on the status. I’m waiting on the dealership to submit the title to my finance company to close the deal on Tue. Fingers crossed. But overall this experience was great so far.
May 13, 2019
I’m a very happy customer thanks Nick
May 12, 2019
Was very upset!! I had a 3:15 appointment that they set up drove 45 mins each way !! Only to get there and wait for 30 mins so they could find the car find the keys then pull up in rusted out over priced 14 yr old car askin 10 k would not lower price as to reflect the work that was needed to car !! Very unhappy
May 16, 2019
Response from current dealership:
Joseph, thank you for providing this feedback. I'm sorry to learn that your experience with us did not go well. If you would like email me- Sking@herbchambers.com - I would be happy to assist you in your search for a vehicle. Again, I apologize for your experience. Thank you, Sean King, General Manager.
Apr 13, 2019
Solid.
Mar 25, 2019
Great help wish car was lower priced
I stopped by the dealership on my own and figuring Herb Chambers had a Kia dealership this vehicle would easily be CPO through Kia, big selling point for a used vehicle buyer. No such luck. Vehicle was there and looked great at first glance. Upon inspecting the vehicle and even sitting inside I was able to notice some of the wear and tear on the interior and some sort of disgusting smell. I did a quick walk around the vehicle and noticed a dent in the back bumper, which for these vehicles, is a special separate piece that’s easy to fix. I would not recommend to buy this vehicle for the price offered.
Mar 27, 2019
Response from current dealership:
Thank you for sharing your feedback regarding your visit. We did not realize you felt this way even after speaking with you upon following up after your visit. Our vehicles go through a 161 point check system in addition to a full reconditioning prior to a guest taking delivery. This vehicle had not been on our lot for very long and it appears it had not been completely finished prior to your appointment. I would like the opportunity to bring it to your home once this process is finished. Please let me know if this is something you would appreciate. Thank you again for sharing your story, it&r
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Mar 11, 2019
Very good.
Feb 21, 2019
Fantastic experience close by and outstanding service. Got back to us almost immediately, answered all the questions and had the car ready to view with experienced sales person to assist us in test drive, financing and no hassle sale of a great used vehicle.
Jan 22, 2019
BUYER BEWARE!!!!!!! This Dealer was very shady in dealing on this
car. They kept changing the price and at one point actually switched
cars on me. I have bought 10+ cars in my life and have never been
treated so poorly. The Used car and general manager switched the
deal every time they reduced the price. They offered me $26m to
$29m to $33m to $31.5m to $31.1m to $30.8m for my car. Please let
your buyers know to be very careful when buying from Lexus of
Sharon. One star was being generous.
Jan 8, 2019
The response was quick N helpful
Nov 29, 2018
Excellent. The process was very professional and associate very knowledgeable with my car which wasn't a Lexus.
Nov 12, 2018
Surprised at the low offer of the trade in price.
Mine was a certified preowned car purchased
from this same dealership, maintained per
standard Lexus schedule by Lexus dealership,
where one would expect condition to be
excellent,
However was offered an even lower trade in
value than Kelly blue book “ good “ condition
rating price to start negotiations, when one
would expect an excellent rating and higher
trade in price. Have always bought Lexus
certified preowned vehicleS, primarily for the
superior maintenance, condition and trade in
value. May re consider paying that extra cost.
Given this experience with a loyal return
customer where only consideration is a higher
slight of hand price, I regret I definitely will not
shop at this dealership for future purchases.
Fantastic dealership. Gave me top dollar for my trade-in. Very professional
and inviting.
Sep 14, 2018
Response from current dealership:
Thank you for taking the time to provide us with your feedback! Best, Michael Shafman, General Manager
Jul 20, 2018
The Herb Chambers employees work to please their customers, and that is evident! I enjoyed working with each person I met, and they helped me through the long process of purchasing my first vehicle, seamlessly!
The staff are all very responsive and work well together. We got the perfect vehicle in our budget and the team was able to accommodate all of our needs when we had to travel at the last minute to get our car.
Jun 11, 2018
Response from current dealership:
Thank you for your review. Glad we were able to find you the vehicle that was right for you! We wish you many happy miles! -Michael Shafman, General Manager.
May 29, 2018
Great response
Jun 1, 2018
Response from current dealership:
Thank you!
May 8, 2018
Responsive
Jun 1, 2018
Response from current dealership:
Thank you!
May 4, 2018
They were just fine!!!!_______But Ineed to sell 2 cars before Ican make a
purchase
May 7, 2018
Response from current dealership:
Thank you for your review, Tommy!
Dealer contacted me quickly and provided me with the info I needed to make an informed decision. Would recommend the dealer based on my limited experience.
Apr 27, 2018
Response from current dealership:
Thank you for your review and recommendation!
Phil emailed info to me and followed up twice with phone calls. Phil also set it
up so I would receive price changes by email. I found one closer to home but
he was the most professional of all. I would absolute recommend them.
Apr 9, 2018
Response from current dealership:
Thank you for your note about Phil! Please let us know if anything changes in the future. We are always happy to help!
Mar 29, 2018
Very nice facility. People were super friendly. The key after the test drive of
the Acura wouldn't come out they had to unplug the battery for it to come out.
Same issue again. They claimed a knew battery would fix it. I didn't stick
around to check. Electrical problems are hard to find and fix.
Apr 9, 2018
Response from current dealership:
I'm sorry to hear this John. If we can help you in the future, please do not hesitate to reach out. Best, Michael Shafman, General Manager
Only four stars because I never walked through the door. They were wonderful and very transparent with fees. Wonderful interactions, I just happened to find a vehicle closer to home.
Apr 9, 2018
Response from current dealership:
Thank you for the review! Hopefully we will have another opportunity in the future to work with you.
Jan 29, 2018
I received a quick response , but was just told to come in; was suppose to
send more info.
Jan 31, 2018
Response from current dealership:
Linda, We appreciate your feedback and apologize that more information was not sent. I will look into this immediately to see what happened with our follow up. I'm always available if there are any other questions I may assist with. My email is MShafman@HerbChambers.com Best, Michael Shafman, General Manager
Jan 6, 2018
Fantastic, Profesional, Great deal!!
Jan 11, 2018
Response from current dealership:
Thank you for sharing your feedback with us, Kevin! Best, Michael Shafman, General Manager
Dec 26, 2017
Response from current dealership:
Thank you for providing us with this great feedback! Happy Holidays! Michael Shafman, General Manager
Nov 9, 2017
positive
Nov 13, 2017
Response from current dealership:
Thank you, Alex! Best, Michael Shafman, General Manager
Nov 8, 2017
Nicholas Pacheco was AWESOME! He was very professional and helpful
Nov 13, 2017
Response from current dealership:
On behalf of our entire team here in Sharon, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Michael Shafman, General Manager
Oct 23, 2017
Bought my car thru this dealership, experience was good, car I went to see was already sold from another HC dealership.
Oct 24, 2017
Response from current dealership:
Thank you, Cheri. I'm sorry the vehicle you were interested in sold. We are always getting new inventory in so please let us know if we may still be of assistance. Best, Michael Shafman, General Manager
Oct 22, 2017
They didn’t give me a quote for my 911 to trade inn and I have to recall them few times for have a quote and in the same time they sold the car that I was interested for
Oct 19, 2017
Good experience
Oct 20, 2017
Response from current dealership:
Thanks so much, Amy!
Oct 13, 2017
Quick to respond and answered questions I hadn't even asked.
Oct 16, 2017
Response from current dealership:
Thank you, Gary!
Oct 16, 2017
Response from current dealership:
Thanks so much, Helen!
Sep 25, 2017
Great! We bought the car! And LOVEIt!!! Absolutely Beautiful!
Sep 26, 2017
Response from current dealership:
Thank you, Katherine!
Sep 23, 2017
Very responsive
Sep 26, 2017
Response from current dealership:
Thank you, Fran. Please let us know if there is anything further we may assist you with.
Sep 14, 2017
Quick response on a vehicle inquiry that I made. Complete information and willing to go the extra mile to get me what I was looking for.
Sep 20, 2017
Response from current dealership:
Thank you, Don, for providing us with this great feedback! We appreciate all of your kind words and thank you for choosing us for your automotive needs.
Aug 16, 2017
Pushiest sales manager EVER! Obnoxious, condescending, superior, and a HORRIBLE reflection on the dealership. Seriously undervalued my trade in, said mistakes on the web listing were irrelevant to the deal. I feel bad for the salesman who was very nice. But I will never do business with them for any reason.
Aug 13, 2017
Very good
Aug 14, 2017
Response from current dealership:
Thank you!
Jul 26, 2017
This car was sold before I had a chance to come
and look at it. Other than telling me that the car
was gone I had no other information and there was
nothing else similar for them to describe.
Jul 27, 2017
Response from current dealership:
Bill, I'm sorry for any inconvenience caused when the vehicle sold before you had the chance to come in and look at it. Unfortunately, we aren't able to hold a vehicle without a deposit. However, one of our Client Care Specialists should have provided you with more information or perhaps a similar vehicle. Without knowing all of the specifics of the vehicle you were hoping to view, I can't speak to other availability. I will, however, look into this and reach out to you. Best, Michael Shafman, General Manager
Jun 20, 2017
Great staff
Jun 23, 2017
Response from current dealership:
Thanks so much, Allen! Best, Michael Shafman, General Manager
Jun 6, 2017
Buying a car at Herb Chambers was a pleasant experience.
Jun 20, 2017
Response from current dealership:
Thank you, Marilyn, for sharing your feedback with us! If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Michael Shafman, General Manager
Apr 11, 2017
They had a no hassle price and would not budge but I was in and out in 3
hours. Very friendly staff.
Apr 13, 2017
Response from current dealership:
James, We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Michael Shafman, General Manager
Answered my questions. Did not go in to try out the vehicle. Not quite
what I was looking for.
Mar 30, 2017
Response from current dealership:
Thank you for your feedback. Please let us know if we can be of further assistance. Best, Michael Shafman, General Manager
Mar 10, 2017
Drove all the way there from Cape Cod for them to call
me two minutes before I got to the dealership to tell me
the car that I was coming to look for is being sold then
try to put me in a different vehicle I liked it but the price
was way more expensive put a $500 deposit on it and I
ended up finding a better deal in my hometown same
exact car that I was looking for about the same mileage
and to get my $500 back from them it took them about
two weeks to refund me my $500 deposit overall I
wouldn't do business with them again The whole time
that I was there they made me feel like I couldn't even
afford this car I just had a bad feeling about the whole
situation and ended up looking somewhere else and
found exactly what I was looking for and that
dealership alone made me feel great and confident
about financing a car
Mar 20, 2017
Response from current dealership:
Brianna, I’m certainly disappointed to see this feedback. It is never our intention for our guests to leave our dealership feeling the way you’ve described. We reviewed our records and you’re correct that the vehicle you made the appointment to see had sold the morning you came in. As soon as we found out it sold, our manager, Madison, reached out to you. I hope you can understand our position, that as we are in the business of selling vehicles, and we can’t hold a vehicle without a deposit. Fortunately we had another Toyota Highlander available with less miles. It wa
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Purchased vehicle from this dealer and could not be more pleased with the
experience! Liz was very responsive and with no haggle pricing, the
pressure was totally off. She even came in after her normal work hours to
deliver the vehicle.
Mar 13, 2017
Response from current dealership:
Thank you! We appreciate your terrific feedback!
Feb 28, 2017
no agreement on price for trade in ,dealer ridiculous.low.
Jan 3, 2017
they were fine, but car was in an accident.
Jan 5, 2017
Response from current dealership:
Thank you, Florence, for the feedback.
Happy New Year!
Michael Shafman, General Manager
Happy New Year!
Michael Shafman, General Manager
Dec 27, 2016
Purchased vehicle from them. Easy to deal with. Made fair deal and took delivery on the same day. Would recommend.
Jan 5, 2017
Response from current dealership:
Thank you, Paul! We wish you many miles of happy driving in your Lexus.
Happy New Year!
Michael Shafman, General Manager
Happy New Year!
Michael Shafman, General Manager
Dec 21, 2016
Great customer service
Dec 27, 2016
Response from current dealership:
Thank you, James!
Happy Holidays!
Michael Shafman, General Manager
Happy Holidays!
Michael Shafman, General Manager
Nov 26, 2016
A representative responded to my inquiry primptly and followed
up with an eamil.
Nov 28, 2016
Response from current dealership:
Thank you, Ann, for taking the time to write this wonderful review. We value your business and we look forward to seeing you again in the future!
Best,
Gabe Despres, General Manager
Best,
Gabe Despres, General Manager
Nov 21, 2016
Good response.
Nov 25, 2016
Response from current dealership:
Thank you, Paul!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Oct 13, 2016
Amazing
Oct 18, 2016
Response from current dealership:
Thank you for the positive feedback, Taylor!
Oct 4, 2016
Bought this car out of state for my sister who is local. They
were good to deal with and we have had this car for one day
and so far so good.
Oct 10, 2016
Response from current dealership:
Thank you, Pauline! We appreciate your recommendation. We value your business and look forward to seeing you in the future.
Unfortunately the color blade silver metallic has been an issue
with GM for years and this car has it so I didn't purchase it. The
dealer was very helpful, did a FaceTime walk around with me to
show me the paint.
Sep 8, 2016
Response from current dealership:
Thank you for your feedback. It's disappointing to know there is an issue with that specific GM paint, hopefully a solution is just around the corner. Please let us know if there is anything we can assist you with in the future.
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Jul 8, 2016
Called back right away
Jul 15, 2016
Response from current dealership:
Thank you, Cathy! I hope we were able to answer all of your questions. If there's anything else we can assist you with, please don't hesitate to reach out.
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Jul 15, 2016
Response from current dealership:
Thank you!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Jun 19, 2016
Quick respond, well knowlagable personnel!
Pleasure to work with!
Jun 21, 2016
Response from current dealership:
Thank you, Roman, for your recommendation and we hope to serve your automotive needs for many more years to come!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Very professional and responsive. Car was way too high priced compared to the market. Staff who contacted me were pros. They knew the price was crazy and wanted to talk about everything but the price. Gotta love that !
Jun 15, 2016
Response from current dealership:
Thank you so much for this terrific feedback!
May 23, 2016
They reached out and were consistant with follow up without stalking me for my business
May 25, 2016
Response from current dealership:
Thank you, Sue. Our goal is to assist and never to stalk. Let us know if we can assist with anything else!
May 21, 2016
Good experience.
May 25, 2016
Response from current dealership:
Thank you, Steve!
Apr 12, 2016
Excellent
Apr 20, 2016
Response from current dealership:
Thank you!
Apr 7, 2016
Very friendly and one of the best
customer service I've received from a
salesman.
Apr 20, 2016
Response from current dealership:
Thank you so much, Gregg!
Mar 24, 2016
Responded right away. I did not buy
there car was overpriced.Staff was
polite.
Mar 29, 2016
Response from current dealership:
Thank you, Arthur, for your kind words!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Mar 9, 2016
Very professional and helpful. I ended up buying this car.
Mar 17, 2016
Response from current dealership:
Thank you, Deborah, for your comments and enjoy your new Lexus!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Feb 10, 2016
Best used car buying experience ever.
Feb 19, 2016
Response from current dealership:
Thank you, David. We value your business and look forward to serving your automotive needs for many more years to come!
Sincerely,
Michael Shafman, General Manager
Sincerely,
Michael Shafman, General Manager
Wonderful car buying experience. The
vehicle was in great condition inside and
out. Jose in sales was great to work
with. No pressure, great price! The car
was even delivered to us 1hr away!
Couldn't have asked for anything more.
This is the 3rd vehicle I have purchased
from Herb Chambers!
Jan 28, 2016
Response from current dealership:
Thank you, Kimberly, and we look forward to serving all of your automotive needs in the future!
Sincerely,
Michael Shafman, General Manager
Sincerely,
Michael Shafman, General Manager
Jan 16, 2016
Even though had letter from dealer with
end of season loyalty check for $750.00
off. They still quibbled and said we were
stealing car. Other dealers had more
color choices and even same car with
lower mileage. I wanted to continue my
loyalty, but never felt like they wanted to
do the same. Young sales associate was
very inexperienced, lack of focus and
attention to details, never offered us
water or anything and yet we were there
hours. Sales manager offered water
finally. Even though paid cash we were
made to wait hours because of low
staffing in finance and got hard sell on
extras even when we said we didn't want
to do anything but sign paper and write a
check. Follow up after purchase went
downhill from there...service dept. had
know idea we were coming in for loaner
car so inspections and repairs could be
done. Had to wait and come back again.
Very disappointed all around.
Jan 18, 2016
Response from current dealership:
Dear Ruth,
Thank you for taking the time to share your story. I am incredibly sorry for the delays you encountered when working with our staff for the purchase of your RX 350. While this is by no means an excuse, December 31st, the last day of the year, is the single busiest day of the entire calendar year for us. We were not short staffed in our Finance Department, we just had several clients, just like yourself, here wanting to pay in full for their new vehicle to ensure they got to take advantage of any and all incentives that would expire at the end of business that day.
As for th
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Thank you for taking the time to share your story. I am incredibly sorry for the delays you encountered when working with our staff for the purchase of your RX 350. While this is by no means an excuse, December 31st, the last day of the year, is the single busiest day of the entire calendar year for us. We were not short staffed in our Finance Department, we just had several clients, just like yourself, here wanting to pay in full for their new vehicle to ensure they got to take advantage of any and all incentives that would expire at the end of business that day.
As for th
Dec 15, 2015
Responded quickly no problem
Dec 18, 2015
Response from current dealership:
Thank you, Robert! We value your business and look forward to serving your automotive needs for many more years to come.
Sincerely,
Michael Shafman, General Manager
Sincerely,
Michael Shafman, General Manager
Dec 1, 2015
test drove a lexus ls 430,told them I liked it and would be
back the next day with my trade to make apurchase,on my
way to the dealership I call and they tell me we sold the car
to someone else. not a good experience,thats very
unproffesional,they're hard up to sell a car
Nov 13, 2015
Drove three hours to see car just
to have one salesman say it just
sold and another one to say it
sold earlier in the day. Would
never recommend this dealership
to anyone.
Nov 1, 2015
Pleasant atmosphere. Excellent sales
staff. I purchased the vehicle I came to
see.
Nov 2, 2015
Response from current dealership:
Thank you, Jean!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Oct 29, 2015
Dealer responded in a timely manner
Oct 30, 2015
Response from current dealership:
Thank you for your 5-star recommendation!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Oct 21, 2015
I had a great experience just found another
vehicle cheaper
Oct 23, 2015
Response from current dealership:
Thank you so much for taking the time to give us positive feedback. Hope you're enjoying your new vehicle!
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Oct 15, 2015
Quick and frequent communication, but did not buy a car here.
Oct 19, 2015
Response from current dealership:
Terry, We truly value your feedback and hope to serve your automotive needs in the future. Please let us know if here is anything we can ever assist you with.
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Sep 18, 2015
They would not work with me about a price for a 2007 Lexus
and told me to go home and get more money.
Sep 21, 2015
Response from current dealership:
Jay, our Herb Chambers Smart Pricing, which you’re referring to, was designed for our clients who rarely enjoyed the process of going back and forth and negotiating. We listened to them which is why we now offer our very best price, online and on the window of every pre-owned vehicle and we call it Smart Pricing. We want to take the pressure and the time it takes to negotiate right out of the car buying process.
We also offer a 5 day return/30 day trade-in guarantee to ensure our guests know we want them to be 100% satisfied after they’ve purchased a vehicle from our team. We
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We also offer a 5 day return/30 day trade-in guarantee to ensure our guests know we want them to be 100% satisfied after they’ve purchased a vehicle from our team. We
Sep 17, 2015
Very willing to answer any questions I had. Did not find the car
I was looking for, but would consider buying a car there.
Sep 21, 2015
Response from current dealership:
Paula, I sincerely appreciate you taking the time to share your experience with us. Thank you for your kind words and please let us know if there is anything we can assist you with in the future.
Sincerely,
Michael Shafman, General Manager
Sincerely,
Michael Shafman, General Manager
Aug 18, 2015
Great experience. Marc was great!
Aug 19, 2015
Response from current dealership:
Thank you, Louise! So happy to know Marc was able to assist. We appreciate your business and hope to serve your automotive needs for many more years to come.
Best,
Michael Shafman, General Manager
Best,
Michael Shafman, General Manager
Jul 14, 2015
E mailed me within hours.
Jun 21, 2015
they called right back when we inquired about a car
Jun 11, 2015
super
Jun 9, 2015
Luxurious car buying experience
May 1, 2015
Overall experience was a 5 star. I was treated respectfully and have
no complaints about the dealership or my salesman, Marc vigor.
Apr 16, 2015
Purchased a 2014 ES 350. Complete staff at dealer was very
helpful. I would recommend this facility to one that is looking to
purchase a vehicle.
Quick to respond back from my initial inquiry. Greeted by multiple members of the
dealership team upon my arrival. Had a great experience with my sales executive
who's been extremely response to any questions I've had even after purchasing the
vehicle. Had to recently bring vehicle in for my inspection sticker and had nothing but
a smooth and easy experience with the service team.
Feb 24, 2015
these people were so nice. the only problem was, that the car was
in the process of being sold when i arrived to test drive. a trip for
nothing.
Jan 16, 2015
Good experience. In the end a deal was not reached, but they were very nice to deal with.
Jan 29, 2015
Response from current dealership:
We thank you, Wayne, for your kind feedback and look forward to the opportunity to serve your automotive needs in the future.
Regards,
Michael Shafman, General Manager
Regards,
Michael Shafman, General Manager
Dec 31, 2014
they are excellent
Oct 30, 2014
Did a terrible job prepping the car to sell,and after my test drive
sales team and manager didn't know what price they advertised for.
And Was asking $3,000 higher than Internet price.
Oct 29, 2014
They low tried to low ball me on my
trade. Their car needed work and the
salesman's boss was very rude to put
mildly. I will never put foot in another
Herb Chambers dealership.
Sep 22, 2014
Got a call back from Madison and was excited about the vehicle. After driving thru Boston traffic for an hour, finally got to Sharon, MA. Met with there team of people, watched Herb Chambers video. Next, ready for test drive. I got into the vehicle, yes the one that I was excited about to buy. I turned the key to test drive this RX330 just to go 100 ft. back into a parking spot at Herb Chambers. Very, very, upsetting to find out the mileage of this vehicle was off by 60,000 miles. It was not a great family trip or publicity. I just can't believe a large company like Herb Chambers, doesn't have someone check on there web site for any errors. I did purchase a beautiful RX350 elsewhere, sorry HERB.
Jun 29, 2014
Good
Jun 18, 2014
I didn.t buy a car from them because of the distance but they got
back to me very promptly.
May 15, 2014
Very responsive, worked with me on my
trade-in, everyone at the dealership was
extremely friendly. By far the best car
buying experience I've ever had.
Apr 25, 2014
Excellent sales and service
Jan 4, 2014
Very poor follow through on the registration plus the finance person told many untruths. I would give them a 2 star on a scale of 5 star.
May 25, 2013
Dealer was responsive but lack of interest in discussing any
possible of reduction in asking price was a turnoff. Purchased
car from another Lexus dealer.
Jan 4, 2013
Best car buying experience.
Sep 12, 2012
Herb Chambers Lexus was very responsive and professional.