Hennessy Cadillac

Very professional I so happy to do business with him

Car was as described and people were nice. Still a car dealership I prefer buying cars from individuals but by far my best dealership experience.

Fast and easy buying

Great enjoy the help

Responsive and Proactive

I appreciated the sales man's quick response to my questions,

Nice People

Hennessy Cadillac has responded quickly to all my emails and able to give me answers to all my questions. I really can’t not say anything bad about my interactions with them this far. They have exceeded my expectations!!!

Kyle and the folks at Hennessy went out of their way to make sure I received the info I needed to make my decision to purchase the car. They even locked me up at the airport. I highly recommend considering Hennesy!

Did most of the paperwork and dealing via phone/email. Time at dealership was keeled to a minimum and there were no surprises.

All in all a great experience

There are decent dealerships, this is NOT one of them. Absolutely try to take advantage of customers. Added 4K in dealer add-ons! Haven't seen that in awhile. This place is the reason car dealers are so notorious and untrusted. When I informed them I was not going to pay 4K in junk add-ons they said they were already on the car and I would have to pay for them....no I won't and neither should you! With so many choices to buy a car without being ripped off, time to move along. Con artists, not ethical and trusted business practices-you work hard for your money, do not fall for their scams.

Great experience. Provided quality service and made the experience quick and easy. I'd recommend their Internet Search options to anyone looking for a new vehicle. Kyle Shoemaker was excellent!!!

I was told car was certified, when I called to go see it I was told car was in transport, I don’t know why would you have a car listed and not even have it in possession yet. I liked the picks so I decided to wait, it took them a whole week to get the car, Sales rep told me it had few cosmetic issues as well as parking sensors amd maybe a mount issue whick they were going to get replaced. I drove close to an hour to go test drive the car only to find out while I was test driving it that car had bad front differential, now that is a big issue.thanks God I had my mechanic with me while i test drove it, he heard the sound it made before I even left the lot. Aparantly they increased the price as well!!!

Superb job. Very very helpful and delightful to work with

David was very helpful and appreciated

Saw advertised price on Car Gurus, went to Hennessy, agreed on a price. Obtained financing, then they immediately upped the price over $2000. Terrible way to do business, will never purchase anything from them ever.

excellent service

Knowledgeable. Timely response

Great communication. Quick responses. We couldn’t make a deal but they definitely tried. Very nice and hard working.

Great place to purchase from. I had to drive to Duluth from south Ga, so when we arrived everyone needed a bathroom break. So thankful for the clean facility and changing tables in the men’s restroom. While we were there they offered us snacks which really helped to calm my anxious kids.

Responded in timely manner very nice, knowledgeable and professional

Did not end up buying from them but they did respond and were easy to deal with.

They replied and were communicating really well then all the sudden it stopped. I’m assuming the car was no longer available

Wonderful ‼️‼️‼️‼️I received a call the very same day. They are providing me with great service.

Very nice and no pressure.

Great communication and follow up.

They answered all of my questions and were very kind

I must commend Larry and Daniel. They both worked hard to make a fair deal for me. Thank you

Completely satisfied with our purchase. Everyone was very professional.

Made a purchase for another vehicle from Hennessy Cadillac. Excellent customer service. We can't rave enough.

Excellent service, I woukd highly recommend Hennessy Cadillac for any vehicle needs.

Everything was awesome the sales man was great

Having bought many vehicles in my life this one was as easy as it gets from Daniel internet salesman Dorian salesmangager to delivery crew. GREAT JOB

Everyone at the dealership was very nice. They sold the car to someone else right after I looked at it and didn’t tell me. Luckily I found another car I liked better.

Quick and professional response

Very good experience at the dealership. I am very familiar with terrible car buying experiences but Hennessey Cadillac is exactly the opposite. They were very welcoming and made the entire experience such a pleasure. I even walked away with a few extra little gifts.

Car did not fit my needs easy to deal with and got back to me in a reasonable amount of time thank you very much for your help

They did make contact, and showed interest. But I'm not sure if they could be great to deal with. No follow-up calls, just a couple of emails and that was it.

Mr. Wooten, was very helpful with everything I needed.

Had a deposit on a vehicle, we drove an hour and a half to pick it up and they had sold it to someone else without notifying us. We were actually going to buy 2 Escalades. Pretty frustrating experience.

Great response

Very nice and helpful, made me feel like he was not trying to just make a sale but help me get the car I wanted.

They responded real quick it was very helpful with information

Very fast and friendly staff... I bought the xts.

Decided on another vehicle. Great communication.

Salesman very good overall experience great

Great experience overall!

Responded quickly

Very good follow-up. Very helpful and kind. Good people. Even though I did not buy from them I would include them on your shopping list.

Quick to respond and very friendly

Its was ok. Wasnt notified car sold after I contacted and stated I was serious buyer. Found out after I research website again listing was gone. Texted my sales guy greg ro confirm and yes. It was sold.

I have been happy with Greg, Katy , and Sean. Everyone has answered all my questions and I am looking forward to meeting them all in person on Friday. They are even picking me up at the airport! Everything went smoothly at the dealership. Greg and Nigel were great. The Escalade was in perfect condition and the over 8 hour drive home was a relaxing and most comfortable one. I am so glad we decided on the Escalade Platinum. Greg at Hennessy will be the first one I call when it's time to upgrade. Thanks for everything and what a relaxed purchase it was. Mike

They will do what they need to do to help you in getting the dream vehicle you want.

Very helpful!

Very professional, very helpful

Very helpful

Love that freakin car Man.

It was good, but bought from a different dealer.

He didn't listen, and continued to offer cars I had already said no to.

We are very satisfied at this point

EXTREMELY rude salesperson named Marlene. Was actually trying to sell me a 2016 Lexus GS200T that looked like it had been washed with sandpaper. Advised Marlene that I had $26,300 cash for the vehicle. Her response was, "I appreciate you are on a budget. Let me know when you come up with the difference of the $27,717.25 drive out." So this is how their salespeople talk to customers. THIS dealership really needs a class in customer service.

Roxana was Awesome!!!!

Bought the car. It’s great.

Robert Barnes was great in his response both by phone and email....i appreciate your exceptional service...!!

They were quick to respond to my inquiry. The car was clean and ready for my test drive. Everyone was courteous and helpful through the buying process.

Awesome dealership!!!

Dealership was very helpful completing the car buying process.

They reached out to me but I had already bought a car.

Truly an awesome experience even though I wasn't buying a cadillac. It's not that the facility was nicer because it was, more importantly, it's how I was treated. My salesman Carl, was great. The manager came over to introduce himself and determine how interested I was. They wanted to sell me a car. I didn't buy that day to try and negotiate the best deal. I called the first dealership I went to because they also had the same vehicle with similar miles to try and get them to compete on price. They were willing to compete, but I had no desire to give them my Business. Went back to the Cadillac store and bought the G70. For an incredible buying experience, I highly recommend Hennessy Cadillac whether you are buying a Cadillac or preowned vehicle.

Good dealer

The dealer stalled back and forth for almost a week, wasting a ton of our time we had to send multiple email requests for any information we asked for, horrible follow up, got us to agree to a price, said it was a done deal. We were waiting on APR terms, which they insisted I had to fill out the credit application to get the exact rate to determine whether we'd pay cash or finance. I told them I don't want to fill it out unless the deal is solid because I don't want to continue to run credit with multiple dealers. I spoke with them up until 7PM that night (post credit approval) and they assured they were just 're-writing the numbers' now that everything was final and would have the revised contract over in the morning.. The next day the GM tells me they sold it the night before. They were working multiple deals, and collecting personal data assuring 'it's a done deal' just to turn around and sell it to someone else. Completely shady practices, would NEVER recommend working with them.

Great communication and follow up!!

I came in on a Saturday, Schedule a test drive.I was suppose to meet with Marlene but I did not come in at my scheduled time, Marlene had another customer so she introduced me to Allen. Allen took over very very courteous the entire facility from start to finish courteous polite, professional. Would you like some water would you like a snack. I loved my experience. Listen I came in for a test drive, I left with a car smooth transition Allen ,Marlene, Cal, down to the manager great service great experience. Please give them a try you will not be disappointed. Thank you guys.

Good

Good

Very responsive.

I was well pleased with the service in value. I Purchased a newer vehicle from this dealership.

Didn't buy this vehicle but did another that they sold me for the same price as this one! Will shop there again if I'm ever in the market.

Salesperson was Travis Jones - great guy and easy to work with.

Didn’t have the car that was listed. Sales rep wasn’t fully knowledgeable. Sales manager had to step in to assist.

Great response & experience

Returned my call very courtesy and knowledgeable about inventory.

One of the best car buying experience I’ve had, Curtis and Nigel were great!

Very professional, pleasant and helpful!

Replied very quickly with the information I requested. Very helpful.

Good sale man

Dealer returned inquiry in a timely manner.

Dealer was great! Car was not what we were looking for.

Good experience of course u leave with more than expected

Great I purchased the Audi

I purchased the vehicle the same day. It’s was a very easy process. Thank you CarGurus!

Had a great experience. They gave me the information I needed and didn’t make me feel “sharked” like at other dealerships.

Very responsive and pleasant. Just couldn’t get him to budge on the price.

Jenna was super nice and helpful!!

Great price , good salesmanship,

The SUV I was interested in was as promised when I visited. There was a minor mechanical hiccup that was dealt with in a transparent and professional manor. I did purchase the vehicle I was interested in, the sales and service folks I met there dealt fairly and with integrity. I would and already have recommended them.

I had a GREAT shopping experience at Hennessy Cadillac. My salesman Nick was awesome! The entire staff were very professional and understood my needs. I would HIGHLY recommend Hennessy Cadillac!!

Excellent experience. Great customer service

Great

Great experience!! Nick Jones was professional and very nice!!! Would buy from him again!!

Very nice experience and still may buy from them. We are real close on doing a deal and and David is a really nice guy.

We had a good conversation and they stay in touch

David made buying this car so easy... I can’t wait to buy my next car from him. A-1 guy and A-1 dealer

The dealer was very helpful unfortunately someone purchased this vehicle but they sent me a list of some more they keep me updated

good experience and always replied to my inquiries.

Great,they are very professional

They was good to me

I bought the truck. We had some scheduling issues and loose ends, but it worked out. Ask for Jay.

The sales person were curious and willing to help. I was going to go down and look the car, but I found a better deal closer.

Best car buying experience I've ever had. My sales person, Justin, was knowledgeable personable, and kind. The finance person, Todd, was very nice and professional. I love my car!

I was very well attended, even with the negotiation not working

very knowlegable sold fast still looking

The whole staff were friendly and helpful. Offering myself and my choldren drinks and snacks while my husband went for test drive. However, there were some dents and such on the vehicle we came to look at but since we had driven 2 hours to get there they filled up our gas tank before we left. They have since fixed the dents and dings on the vehicle and have invited us back to look at it.

The Dealership and sales reps were nice. The vehicle on the other hand, was junk. It had numerous door dings, rear bumper needed to be repainted, needed new tires, and all 4 wheels had been curbed. The main display in the Cadillac was also cracked. To advertise a vehicle for close to $60,000 with the amount of issues this one had is not a good look. I know it's a used car, but this was rough!

Best car dealership i have ever been to. Carl was my salesman. And he did everything he said he was going to do for me. They are so professional. And sell reliable vehicle's. Thanks again hennessy Cadillac.

Was contacted by email as requested and they answered all questions

Hennessy Cadillac responded very promptly to my questions. They also followed up to inquire if I had any additional questions concerning the vehicle I was interested in. Prompt and fast response time.

Met with the sales manager.Test drive vehicle, a very good response at this dealer

Quick response from dealer.

Very nice people to talk too. I am still looking for my 2015 tahoe.

The experience was great, short and sweet. I bought the truck. My great experience was a total surprise because my past dealings with car salesmans is usually bad and I try to avoid them as much as possible. I normally look for vehicles after the dealership is closed but that was not the case with Hennessy Cadillac. They are very professional in their comportment with their customers. Happy Customer

Great car, great buying experience. Many thanks to Jay and all at Hennessy.

Dave at Hennessy was excellent. The vehicle was priced competitively and we got to win win very quickly. I would highly recommend this dealer and Dave.

Great very prompt and professional

Craig the Internet Sales manager treated me nicely and set up the deal after a couple of day negotiating and Kurt closed the deal with a drive test. No pushing and was low key with a great deal.....very good buy.....thanks guys....

Bought the vehicle listed. Had a hidden, serious problem. Hennessy honored the sale by giving me a complete refund. Honesty and integrity are alive and well here.

They were excellent. My sales consultant, Jay Nauta was very knowledgeable and walked me through the process in a way that was painless and clam.

Good communication!

Salesperson was very good. Responded right away and was helpful.

The car was almost everything I wanted, the dealer was great, it was just farther away than I wanted to deal with.

Had a fantastic experience. Low pressure, honest - what car buying should be!

Very helpful woman in charge of Internet sales.

Contacted immediately after very nice people

Absolutely the one of the best as far as customer service! Will refer and be back!

Prompt, courteous service.

Christine called me within an hour and answered all my questions and provided additional pictures of the vehicle.

Hated that I had to wait a minute before actually driving the car one salesman was busy and had to get someone else to help me. Was given a time to meet but should have just went early that morning. They closed early and so we had to come back to actually purchase the deal.

Excellent near the end, OK sale person don't like the offer he came back with my credit score. It's like I didn't know about credit or interest rate to much back and forth

5 star, great service

Good

good dealer easy to deal with.

Excellent Service. Lowest Dealer Charges .

Ryan and Christine were both very good to work with.

Great car, great deal, in and out quickly with no issues. Easiest car I have ever bought!

I had a great experience.

We called 45 min before they closed about coming in for a test drive. The salesman said the gates were already locked and he hoped we would come back the next day. We were in town from 2 hr away so that was not an option. Very disappointing.

The people at Hennessy Cadillac were very personable and My salesman Ryan was pleasant and accommodating. I was looking for an AWD vehicle and was very disappointed to find that the vehicle was listed on CarGurus as an AWD but found out from the dealership that it was only a FWD. Finally I was very pleased with the sale price of the vehicle but after the finance office and the add ons the out the door price was significantly higher. The dealership did their job well I should have more knowledgeable and prepared for the finance portion of the sale.

Great experience.

Nice but too far away...

Dealer was amazingly responsive. Emailed me pics before they were on their website. I am looking forward to working with this dealer in the future.

wonderful people, very responsive and helpful. Great deal! would deal with them again!

Being contacted before 7 am and more then 3 times a day was a turn off from looking more at this durango.

Great dealer great people great service . Thanks

Great service

Experience was wonderful... They even delivered my new vehicle to my home.

Immediate follow-up. Very good communication

Great job Carl eventhough I did not get the car I did not feel like I was being sent on a goose chase. A good sells man don't have to lie to get a sell. I think a lot of ppl forget that. Thanks again Carl u

We never visited the location as we were looking at a car online, however a representative contacted us immediately upon our request and followed up throughout the week when we had questions. Unfortunately, the car we were looking at was sold the day before we planned to see it. The representative informed us of this by email and offered to send us information in the future if similar vehicles were to come available.

Excellent, attentive, personalble service. I would buy from them again!

Very Good!