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Harvey Cadillac
About Us
Harvey Cadillac is a locally family-owned and operated dealership, in business in the West Michigan area since 1966. Choose from new Cadillac models, Cadillac Courtesy Transportation Vehicles, Cadillac Certified Pre-Owned vehicles and pre-owned vehicles of all makes and models. We also offer a Cadillac Certified Service department. Our amenities include: Comfortable customer lounge areas with snacks, hot beverages, water, complimentary wi-fi and a large screen HD television. We are proud members of the Grand Rapids Area Chamber Of Commerce, BBB of Western Michigan and Local First - supporting locally owned businesses!
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Today 9:00 AM - 6:00 PM (Closed now)
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2600 28th St SE
Grand Rapids, MI 49512
Our Amenities
- coffee and other beverages
- Snacks
- WiFi
Media
Service Info
Service Hours
Dealer Reviews
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Dec 8, 2025
Dealer never got back to me. I had to call to verify if the car was still available. Once I spoke with a salesman he was very friendly. Unfortunately the car had already sold.
Show older dealer reviews 40
Sep 5, 2023
Becky was great to work with.
Nov 4, 2022
Response from current dealership:
Felix - Thank you for your Five Star review and feedback. We appreciate your business!
The representative contacted me promptly & answered all of my questions. He was extremely helpful.
Nov 18, 2021
Response from current dealership:
Guru9H1MHX - We appreciate the feedback on your interaction with our team and your Five Star Review - thank you!
Feb 9, 2021
Response from current dealership:
Russ - Becky is a long-time member of our Sales Team and we think she is great to work with also! We'll pass along your comment to her. Thank you for your Five Star review and for choosing Harvey Cadillac!
Jan 20, 2021
Short and straight to the point. Here is the price. Let us know if you want to test drive.
Jan 25, 2021
Response from current dealership:
Thank you for your Four Star review of Harvey Cadillac, Chris!
Nov 18, 2020
They were responsive to my enquiry. I let this one get away. Thanks to CarGurus I got the
next one>
Nov 25, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Dec 20, 2019
It was good it was very helpful
Dec 25, 2019
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Jun 25, 2019
Gave me all the info I asked for and followed up.
Jul 23, 2018
He was very professional. Made my visit to the dealership very enjoyable.
I talked to the salesperson who responded quickly to my interest in the car
and we had a good, friendly conversation on the vehicle we were looking
at. However, the day we were on the way to meet with her she called us
(as I had asked her to and agreed upon) and let us know another woman
from Indiana had an interest in the car and had given her preapproved
credit information already to the salesperson, and she would have the
choice first if she decided to finalize on the car. We ended up going to
another dealer in the area that had a 2015 Silver Buick La Cross with
19,155 miles on it listed on the internet and worked out a deal with them on
that car.
Aug 31, 2017
Great to work with. They understood my situation and where I stood
Aug 8, 2017
Rory was great to work with. Had the car ready and we worked out a deal after driving it. Highly recommended!
I was welcomed into the dealership no problem from the nice woman at the front desk but once I met a salesman for my scheduled test drive things went down hill. The car itself was great but I felt because of my age the salesman was not taking me seriously. He didn't seem eager to help me. Although he did answer all of my questions, once I said I couldn't make a deal today because I needed time to think and look at other vehicles he seemed to become disengaged. I wouldn't mind going back to this dealership, just with a different salesman.
May 25, 2017
Response from current dealership:
Mike - We appreciate the feedback about your visit and sharing your concerns with us. We will address this with our sales team and apologize for this experience! We invite you to call our General Manager at 616-949-1140 if you would like to discuss further. Thank you, Harvey Cadillac
Apr 3, 2017
Sent a response email only. No other follow up; which was fine as
went with someone else.
Apr 6, 2017
Response from current dealership:
Dear Joe - We're sorry, we were unable to reach you by phone. We appreciate that you considered us and hope you will again in the future. Sincerely, Harvey Cadillac
Mar 28, 2017
Setup a test drive for a 2016 Gmc Yukon,
showed up and Jason had truck staged in front
and ready for my wife and I, truck was clean and
is what we wanted, long story short we
purchased the Yukon the next day.
Feb 22, 2017
Not that happy.... told salesman I'm picky and I can be with thousands of cars for sale...said car I was looking at awesome. Hmmm.. 1st walking up.. see car damage... oh that just happened
Mar 17, 2017
Response from current dealership:
Hello David - We're sorry for this experience. Based on this review we cannot find you in our records and do not know which vehicle you are referring to or which sales consultant you were working with. We can assist further or answer any questions if you reach out to us directly at (616) 949-1140 and ask for our Sales Manager or General Manager. Thank you. Sincerely, Harvey Cadillac
Dec 8, 2016
They got in contact with me right THE next day, very professional
Dec 4, 2016
Cut and dry. They had what I wanted. Traveled 2 hours to pick it up. All paperwork was ready. We signed the paperwork and left with a car 1 hour tops. Professional salesman and staff.
Sep 13, 2016
Very good. Michael Shoemaker did an excellent job with the sale of a vehicle and Michelle's scheduling was perfect.
Mark
Sep 15, 2016
Response from current dealership:
Thank you for your kind comments. Michael and Michelle are valuable members of our team. We will pass along your comments to them. We appreciate your business!
May 29, 2016
very nice people
Apr 30, 2016
Great thanks!!
Apr 27, 2016
All good, I am still thinking about this option as well. Trying to decide between more features or a newer year.
Apr 11, 2016
Quick response
Mar 27, 2016
Everything they did was outstanding.,
Mar 2, 2016
Excellent
Feb 3, 2016
Dealer responded quickly and answered all my questions.
Sep 14, 2015
Only talked on phone,but had no
problems.
Jul 12, 2015
No negotiation but got the
payment where we wanted
Apr 8, 2015
I found my suv and I'm very happy
with it.
Apr 16, 2014
Quick response in a very professional manner.
Mar 29, 2013
They we real good about letting us drive the vehicles. Were not willing to deal @ all.We Made an offer and refused. Did not come back with offer or try to even work some thing out. We went to advanced truck and auto in schoolcraft. gave us a deal to work with walked away with a hummer. Schoolcraft acted like they wanted our business, Harvey cadillac didn't care .will not ever go there again!!!
Aug 28, 2012
I never spoke to anyone at this dealership because, they left me a message disreguarding all questions I asked. They only wanted me to schedule a test drive. They did not have a picture of the real car online either.
Jul 13, 2012
Provided requested information in a timely manner.