Hamilton Nissan

Great customer service and follow up. I would go there in the future. I chose a different vehicle elsewhere.

Hamilton Nissan representative contacted me quickly. Unfortunately, I had a better offer for a newer vehicle in another dealer. Therefore, I did not return the message . I can tell by the message they sent me that they’re professional and with a great customer service. Thank you!

Honest friendly dealership. No hidden fees, bought the car I found online.

Great

Responded in a timely manner

Got back to me right away. I appreciated that.

Great dealership with quick communication

Hamilton was a great choice for buying a car. Adam, our sales person, was nice and knowledgeable. And the people in finance helped us pick out just what we needed for our car. Wouldn’t hesitate to recommend them to anyone.

Good followup.

Responsive, courteous, professional. Adam was a great salesman and the whole team made my purchase process a breeze. I would recommend them in a heartbeat to anyone looking for a Nissan or a good used vehicle, which I bought.

Very nice They contacted me but turns out the vehicle was not sellable. Wouldn’t pass inspection

They called with no more information than what was in the add. It took two days for them to say they were not interested in my business.

The staff was nice. The offer was well below what KBB stated for a trade in and or a cash offer. We decided not to purchase a vehicle from them.

Everyone I dealt with were very courteous and answered all questions I had. Purchasing process was smooth and relatively quick considering all the paperwork that is required. They even held my check a few days until the funds transfer was complete at my bank. I would consider buying from them again in the future.

I looked for months for the 2016 Honda CRV I wanted and found it here. Molly Dillon reached out to me and we emailed back and forth for a week. She was extremely helpful and friendly. When I was ready I went in on Tues night to make the deal. Reggie was my salesman and he was wonderful. This whole experience including the finance dept was a breath of fresh air compared to the dealers around here in Rockville. I was a little nervous, last time I bought 1 it was 12 years ago. They made me feel like family. Only complaint I have was waiting an hour and a half to get into finance but I guess it's good they were busy. I've been telling everyone about this dealership, family owned, very laid back, wonderful experience!! :) Lauran

Only email contact per my wishes, very informative, very helpful

What a nice place to do business! Warm, kind, professional and efficient! These folks truly understand quality customer service. I've lurched many cars but Bill Fox was truly the most extraordinary car sales man I'd ever met! Imagine being met at the curb for your appointment by a smiling gentleman holding a welcome sign with your name on it! The whole appointment went extremely well - the entire team is excellent. I live 60 miles away - but I plan to return to Hamilton for my next car

Prompt reply, but I had found onr closer to me.

I informed the dealership on 3-2-17 that I wanted to purchase the vehicle on 3-7-17. Communicated back and forth and they sold it on 3-4-17. I was not happy because I thought they would have held it. I informed them I had cash over 6K for the down payment. So with this taking place, I went to another dealership and purchased a vehicle there on 3-7-17.

Called this dealer about a truck I was interested in. I live 3 hours away so I wanted to know if it was worth my time to take the trip. Couldn't get a straight answer. Long story short I made the trip. When I got there the offer that I got was on the high side. So I countered and was told this was the numbers I was told over the phone. Wait. What? Nobody ever even called me with any numbers so not sure what that was all about. Anyway they would not budge off of those numbers. I drove 3 hrs was there a half hour and drove back home 3 hrs. Not sure who he talked to about those numbers but it wasn't me. Horrible dealership. Never got a sorry it didn't work out or a thanks for stopping in. Nothing! Lesson learned. CAN NOT recommended!

They have been very helpful as soon as get over the Flu Bug I will get back with them in making a deal

Dealer answered all my questions. I didn't realize I was looking at a rear wheel model. I contacted dealer and they told that will try to find me exactly what I want. Thank you Hamilton Nissan.

Quick / pleasant transaction

Dealer replied quickly and followed up without being pushy.

treated very well. purchased car.

fair price for car. Not a great deal but very fair. Pleasant to deal with.

Responded promptly.

They have been extremely helpful in my car buying experience. They contacted me promptly and were extremely pleasant !

Thanks for response

Awesome customer service!!

Fair response

I was able to make the deal i was looking for. My salesman was helpfull and worked with me to bring the sale to successful conculsion.