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About Us
When you win the Consumer Choice Award 14-years straight, you must be doing something right. At HGreg.com, we're always finding new ways to satisfy our customers, such as: - Market's largest inventory with the lowest, no-haggle pricing - Honest, caring, no-commission sales team - HGreg Verified, multi-point car inspection for every car we sell - Highest trade-in offers, even if you don't buy from us - Flexible financing options from over 15 different banks Thanks to providing customers like you a better car experience, we're now the nation's fastest-growing automotive group with over 20 supercenters. We're at your service.
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Closed Today (Sun)
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6737 Southwest Fwy
Houston, TX 77074
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Mar 13, 2026
Horrible experience, set an appointment and car was not available, bad communication on their behalf.
Mar 12, 2026
jason bull was very helpful
Mar 7, 2026
They were not transparent on pricing. Would not recommend.
Feb 25, 2026
I was told the vehicle was available and scheduled an appointment to see it. When I arrived, they informed me it had already been sold. This was very disappointing and a waste of my time.
Feb 25, 2026
Marty Serna was so very polite......respectful and friendly. I would highly recommend asking for this young fella
Feb 20, 2026
Good communication with everyone in there and very helpful with everything, thank you HGreg.com
Feb 6, 2026
The manager thinks because im a female walking in
by myself that I dont know pricing and how car
buying works. He was mistakenly wrong being i
come from a background in vehicles. Prices are over
priced. The manager also thought he was gonna give
me below what I know I can get for a trade in. He
knew once I walked out I wasnt doing business with
them.
Feb 5, 2026
Very kind and helpful.
Jan 27, 2026
I told them I didn’t want any add ons of any sort. Over the phone I agreed but when I got there of course they wanted to sell me on some protection plan. I told salesman I don’t want it. I was directed to the manager who I also told I didn’t want it. He told me it was mandatory and only agreed to remove it when I said I was walking. FYI “paint protection” which is their clay bar rub, wheel protection, leather protection, window protection and 2 more I don’t remember is a scam. Do not get it. I wouldn’t recommend going here for that purpose.
Jan 19, 2026
It went smoothly.
Jan 17, 2026
He’s a wonderful person to work with
Dec 21, 2025
We were very interested in the vehicle. The salesgirl was very helpful but when it came to her boss he was very sarcastic and arrogant. At that time we decided to leave and purchase somewhere else. Very disappointing and definitely not return there!
Nov 27, 2025
HGreg is a great place to get cars from. The customer service was wonderful.
Nov 11, 2025
the car was dirty. The car was &16900. And they added the fee $4,995.00, plus all other fees to come up final price was $26,544.00. i told
them this is a used car.
Oct 11, 2025
Service after the sale is terrible. I see why they receive so many negative reviews. I sent an
email to the Sales Manager Rigo Melendez and didn't receive a response.
Please follow up.
Awful. I requested filling out a credit application and completing preliminary documentation before I go there, so I wouldn't have to feel the
back and forth regarding making a fair deal. The person refused to do any of that, tell me their name, get on the phone, or give me their
manager's information. Of all the cars I found, this was my favorite, and I really wanted to make a fair deal, but the salesperson was unwilling
to try, so I ended up getting a car elsewhere. I will deter anyone from going to this dealer.
They told me to visit and see the car, and while I was test driving it, I was told that it’s sold. Just after that they tried to throw an expensive and lower quality model, on me. I highly suspect that they are just using you to appraise the value and see their market.
Highly suggest to stay away from these guys if you want to save your precious time and energy.
Jul 6, 2025
Told them I was going to see the vehicle later that day and did not even call to let me know they sold it. After driving almost 2hs to get there.
Jul 4, 2025
A waste of time! They contacted me several times before my appointment, including while I was enroute-
driving about 1.5 hours through a thunderstorm. Only to be told when i arrived that the vehicle I was to look at
was NOT ready to be seen or sold! NO apologies! I will NOT have anything to do with Auto Nation again.
I visited this dealership and was assisted by
Eduardo. He was knowledgeable courteous
and patient. Was unable to purchase the
vehicle I inquired about. Correspondence
ceased between him and I. I requested next
steps concerning purchasing the vehicle
and stated that I had an approval and the
name of the bank. There was no response.
Apr 18, 2025
Very responsive.
Jan 23, 2025
Super respectful and attentive and understanding
Dec 26, 2024
Received a text from the dealer. Responded that J was pausing until after the Holidays. I did receive an acknowledgment.
Place was super nice and clean. Dealers were nice up until I needed a co signer. They started acting dry and did not really feel like helping after that. They also make it mandatory to purchase a $3000 “warranty” that offers to basically keep the car clean. Not optional what so ever which I found concerning because it wasn’t something I found necessary. It saddened me because they were boasting about how confident they are at being way more trustworthy than the rest of the dealers, only turning out to be just as bad with their extra fees. I wouldn’t recommend anyone to this place.
Nov 18, 2024
Delightful and very helpful.
Sep 12, 2024
Attentive, respectful, efficient, can’t recommend them enough— fantastic.
Aug 12, 2024
Very helpful and informative. Will definitely go back if they have a car I’m interested in.
Submitted online request for information. Dealer reached out quickly, but would not provide a purchase order (sheet showing sales price, tt&l, etc.) after several requests. Dealership called a few days later to see if I was still interested. I asked for a purchase order again, was told they forgot and would send over - nothing provided. Removed this dealership from my shopping list.
I am very disappointed after I spoke to them several times and they called me Saturday to confirm I would be there Monday I drove 1 hour 11 minutes and then they told me they sold the car Saturday so they should have called me so I wouldn’t have made that trip for nothing very disappointed
Jul 18, 2024
Superior service
May 2, 2024
I believe he left me a text which I appreciate
Brought the auto same the day we looked at on 4-17-2024. 4-30-2024 we had rain early the morning. The windshield leaked rain into car above the rear view mirror and some rain on the passage floor board. I looked up this issues on the internet and found out their was a recall on the exact same thing. Contact the landrover dealer and they informed me that my vin# is not covered. To find out by reading over 50 bulletins that is a common problem with landrover discoveries. This issues did not show up on the car fax prior to purchasing. My wife contacted the sales person at hgreg.com in Houston yesterday. They told her they will be calling her back yesterday. The sales person call later afternoon checking to see if we received a called. We did not. I informed the sales person about the recall, he said that a Guy name Jerry will call me in the morning. No phones call from Jerry. The windshield is so loose I can move it with my hand by ver pushing on it.
Apr 6, 2024
The sakes rep was very informative
Show older dealer reviews 10
Mar 8, 2024
Such a great experience. Plenty of helpful staff.
I decided to try and get more information on a certain vehicle. The communication was very shallow and passive. I will not be getting a car from here and due to the reviews that’s another upsetting side. I was looking for a particular salesman, and was transferred to someone that was uncomfortable to talk too. Sometimes people aren’t good over the phones .I’d rather answer more in person. I felt like I was being pressured into coming in and wasn’t given the time to speak on when I could . I think that there should be proper training on how to deal with customers over the phone. That entire conversation turned me off far as a business deal. I will be going elsewhere.
Feb 18, 2024
Great customer service reached up to me quickly and has been keeping up with me.
Feb 8, 2024
Dealership just opened 12 days before I got there. Nice people but very slow understaff I did buy the truck.
It’s bait and shove it down your throat. Example, you’re coming in on a vehicle looking at the price that you find on a lead source. If you have a budget in mind, this is not going to work!, because they have a package that they applied to their vehicles that cost around $2000 that you will not know until you get there and try to buy. I traveled two hours to get there only to find out that none of the vehicles were within my budget. I was putting a large down payment in order to get my note where I wanted it to be, I was not expecting to have to pay almost $2000 for nitrogen in the tires. Paint treatment and other inflated products. it’s all a forced profit. If they are forcing you to buy Window etching for example, you can do that yourself for like $45 from Amazon. All of the things they are selling on the unit in addition to the price listed online they will tell you it cannot be removed.
So the low price they show you is smoke and mirrors don’t be fooled their process is a scam.