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Dealer Reviews

Based on 19 reviews
All reviews are verified visits to the dealer. – Learn More
Justin
Mar 26, 2026
Have not heard back, reached out through CarGurus as well as directly through their site. Followed up with another email and it has been 2 days since then with no communication
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Feb 19, 2026
My Sales person Troy, my sales consultant was very well versed on product knowledge, had a way of communicating that was polite and courteous of my search, and was extremely professional about his conduct. I appreciate the way these guys do business! Thank you for a wonderful experience. -Eric
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Michael
Feb 4, 2026
Very kind and helpful
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Feb 5, 2026
Response from current dealership:
Thank you so much for the 5-star review! We truly appreciate you choosing GT Auto Sales and are grateful for the opportunity to earn your business. Our team works hard to make every experience smooth and enjoyable, and it mean a lot to know we delivered that for you. We're always here if you need anything down the road!
Nov 26, 2025
Respect for all
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Craig
Nov 17, 2025
Everything went smoothly, and paperwork was only a few minutes. I would do business with them again.
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Oct 30, 2025
We didn’t buy the car and the salesman was professional about it
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Sep 2, 2025
Very informing
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Aug 11, 2025
They did great
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Brandon
Jul 30, 2025
Really went above and beyond customer service, particular vin ended up not being what I was after , but excellent sales team
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OG
Jun 25, 2025
They asked me if I was still interested, but never heard back
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BJ
Apr 23, 2025
Very responsive and willing to answer any questions we had.
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Jan 18, 2025
Great customer service Joon is an excellent representative for GT Auto
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Oct 29, 2024
Polite and helpful, eager to know why I couldn't follow through on buying yet. Made good effort to get me qualified for zero down payment--that was appreciated!
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Jul 22, 2024
This dealership was awesome! I dread buying cars. I hate pushy sells people. I hate the back and forth with the manager. GT Auto Sales was just awesome start to finish! When it comes time to buy another car I will absolutely go back here.
1 of 1 people found this review helpful.
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20
Jul 21, 2024
The dealership contacted me and was able to provide a Carfax report on the vehicle for me to look at.
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Jun 19, 2024
They responded less than 24 hours
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Jun 13, 2024
Very helpful!
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May 26, 2024
My questions got answered, my financing got started and they picked me up from the airport.
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Apr 26, 2024
Jim’s a great guy but won’t move on the price. I made a CASH offer cause I’m a little short and all he wants me to do is use there financing. I think they get kick backs. But he still was super helpful and informative.
2 of 2 people found this review helpful.
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Jan 21, 2024
Very helpful
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Jan 16, 2024
Fast and helpful
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Oct 29, 2023
good courteous service .
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Tiffany
Jul 24, 2022
James at GT was great - I was concerned about driving a manual again, he drove it first for me so I could get a feel, and it all came back when I took the wheel. The Bullitt I purchased was a previous track car - and was exactly what I was looking for. No pressure sales - and even let me look under the hood and the car itself when I was checking it out. Ended up purchasing the car and now I'm counting down the days until I can get her on the track!
3 of 3 people found this review helpful.
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Jul 12, 2022
Contacted after hours, responded the next day.
2 of 2 people found this review helpful.
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Jul 6, 2022
Awesome! Customer service.
0 of 1 people found this review helpful.
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Jan 16, 2022
Great customer service
0 of 2 people found this review helpful.
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Dec 3, 2021
Great experience!
0 of 3 people found this review helpful.
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Nov 17, 2021
Friendly stuff, we found our vehicle somewhere else. Really did enjoy communicating, with dealership personnel.
0 of 2 people found this review helpful.
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Oct 9, 2021
The guys here are great. Really friendly and they make sure you love the car you get even detailed for me when I requested, I’m a huge diva about cars and they were great with making sure I was happy and worked with our price range 10/10 reccomend
1 of 2 people found this review helpful.
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Sep 6, 2021
Dealer handed questions directly with the facts. I will dealing with these guy in the near future.
0 of 1 people found this review helpful.
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Jul 29, 2021
Open and honest transparency, no pressure, lots of nice cars on there lot. Very recommended.
0 of 1 people found this review helpful.
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Jun 14, 2021
James and the staff were great! I believe this was the easiest vehicle purchase experience I have ever had, and I would highly reccommend GT Auto Sales!
1 of 2 people found this review helpful.
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Mar 19, 2021
Contacted to view and purchase the 2015 Mitsubishi Lancer Ralliart the day prior. Comes the day and time to come down to the dealership and the vehicle was sold the night prior. Very unfortunate
3 of 6 people found this review helpful.
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Cyril
Feb 8, 2021
Awesome dealer. We ended up not getting the used 2019 because one of the Ford dealers made us an unbelievable offer to custom order a 2021 truck with options we liked that didn’t exist in 2019. I would absolutely recommend this dealer as one that will give you a fair deal.
1 of 2 people found this review helpful.
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Feb 9, 2021
Response from current dealership:
Thanks alot Cyril it was nice meeting you and we are happy you found the truck you wanted...
Feb 7, 2021
nice people
0 of 1 people found this review helpful.
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Feb 9, 2021
Response from current dealership:
Thanks alot
JJ
Nov 30, 2020
Polite and courteous. They’ve got some nice cars on their lot.
0 of 1 people found this review helpful.
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Alfred
Nov 28, 2020
What a great experience purchasing a car for my son. There was ZERO pressure and it was quick. The staff are friendly and I would definitely buy again. The car is beautiful well priced and we are happy with the purchase
0 of 1 people found this review helpful.
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Brittni
Nov 2, 2020
Felt like Family the best I have ever experienced.
0 of 1 people found this review helpful.
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Dakota
Sep 9, 2020
Got my dream car in the right color, with the exhaust that I was going to buy but it was already on the car, and they were able to beat my pre-approved loan easily. Not gonna lie, I plan on buying another car from them in the future.
0 of 2 people found this review helpful.
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Sep 9, 2020
Response from current dealership:
We are very pleased that your car buying experience went so well. Please stop by and visit us anytime. Your part of the GT Auto family...
Aug 17, 2020
The team here was amazing. very efficient. quick process, no struggles. James and Paul were so helpful. answered all questions and did everything they could to satisfy me. also filled up the new tank!
0 of 2 people found this review helpful.
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Aug 17, 2020
Response from current dealership:
We are glad you had a great experience...Your part of the GT family now! :-)
Jan 3, 2020
Overall my experience was good. I did find it odd that the car didn’t come with the floor mats. I was told they typically don’t. I don’t understand why anybody would keep floor mats to a vehicle they are getting rid of. The salesman/manager I was dealing with said he would check but never got back to me. They also didn’t want me to put a lot down on the car.
2 of 4 people found this review helpful.
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Jun 29, 2019
Great to work with just not the car for me
5 of 7 people found this review helpful.
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Jun 29, 2019
Response from current dealership:
Thanks for the feedback and review. We strive to give great customer service and it's good to hear that we are doing a great job.
MAXIMINO
Apr 22, 2019
thank for your contact me
0 of 2 people found this review helpful.
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Willard
Feb 28, 2019
Very attentive, professional, accommodating. Would recommend
2 of 4 people found this review helpful.
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Jun 20, 2018
Gave me a good deal, james is an honest person and the service dept is good.
1 of 3 people found this review helpful.
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Mar 8, 2018
They answered all of my questions
1 of 3 people found this review helpful.
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andrew
Jan 5, 2018
Loves how they do business and would send anybody that needs a car that way. I worked with James and he was really knowledgeable with his vehicles and made sure I got everything I needed in a vehicle. Thanks GT auto sales.
1 of 3 people found this review helpful.
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Aug 29, 2017
All good
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Cory
May 11, 2017
Told dealer about an error in description. They replied back that they would fix it. They never did.
5 of 8 people found this review helpful.
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May 11, 2017
Response from current dealership:
It would be helpful to know about the description so that we can resolve the issue and or fix it...I have never heard about this issue. This is the first time and on what vehicle was there a discrepancy....Mark H.-Internet Manager. 253-507-8027...can we please know what this is about.
Apr 13, 2017
Very helpful
1 of 3 people found this review helpful.
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Deborsh
Mar 19, 2017
Positive, professional ,quick process and friendly people
2 of 2 people found this review helpful.
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Ronald
Oct 24, 2016
Mark was very professional and helpful.
2 of 3 people found this review helpful.
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Oct 25, 2016
Response from current dealership:
Thank you so much Ronald....it is always a pleasure getting to meet nice people and helping out any way we can.
5
May 22, 2016
Fast talkers trying to sell anything on the lot...way over priced...
3 of 4 people found this review helpful.
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Jun 22, 2016
Response from current dealership:
Not sure who you spoke with but I don't believe we would try to sell anything on the lot....that's over 200 cars to choose from...if you felt you were treated improper. Please feel free to talk call us back and speak with management and let's see what we can do to solve this issue properly or if you leave your info we can call you back. Thank you . Internet Sales.
steve
May 17, 2016
James was honest & helpful. No complaints.
3 of 3 people found this review helpful.
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Jun 22, 2016
Response from current dealership:
Thank you for the review. We enjoyed doing business with you.
Deborah
Dec 22, 2015
Was sold :(
0 of 1 people found this review helpful.
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Dec 22, 2015
Response from current dealership:
Hi Deborah, we are sorry that the vehicle you inquired about was sold. The great news is we are very capable of getting likewise or close to the product you are after...if you can please contact us at 253-507-8027 here at the dealership. Please ask for Internet Sales and let's see what we can do to get you into the car you deserve. Thank you so much.
Anonymous
Dec 17, 2015
Great!
0 of 1 people found this review helpful.
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Dec 18, 2015
Response from current dealership:
Thanks for the review....a little more detail goes along way for folks wanting to know about the dealership....nonetheless thanks again for the review :-)
Rick
Oct 21, 2015
Good service, no complaints!
0 of 1 people found this review helpful.
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Oct 21, 2015
Response from current dealership:
Thank you rick we really appreciate your time and great review.
Sean
Jun 1, 2015
I put an inquiry in to find out more about the car. A teenage sounding man called me back. I asked why the price was above retail by a few thousand dollars. I asked if the vehicle was extra clean or had extras installed to justify the higher price. He didn't know the answer but told me this. "Hey, we're not the lowest price out there and we're not the highest but what I can tell you is that every vehicle goes through a 120 safety point inspection and is fully detailed. I want to earn your business and I can tell you that you will have an excellent experience with us. When can you come down here to see the car?" I then asked him to find out more about the car because I didn't want to waste my time driving to Tacoma until I knew more about the car. He then got a little defensive and said, "Hey this car is priced at book. What book are you looking at? There is like three different books. Why don't you get me the book value that you found and show me the other cars priced lower." I told him I just wanted a call back to answer my original questions that he wasn't able to answer. Needless to say, he never called me back.
1 of 1 people found this review helpful.
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Jun 2, 2015
Response from current dealership:
Hi my name is Gary Johnson Jr, I am very sorry to hear this and would love to fix it if you give me the opportunity, we just hired two new sales men and I am not happy to hear they couldn't answer your question and help you but I would love to if you can call me direct at 253-507-8027 thank you.
Crystal
Mar 13, 2015
They did what they could to help find another car in my price range
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Demian
Feb 27, 2015
Very Helpful. Bought my vehicle with cash as is and they still helped me after purchase.
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Feb 27, 2015
Response from current dealership:
Thank you so much for your business and this great review! I would like to give you a free oil change please call and ask for JR.
Allison
Nov 26, 2014
Great help and staff to find the car I've been wanting. Definitely recommend them :)
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David
Apr 22, 2014
Pushy with bait and switch tactics
3 of 3 people found this review helpful.
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Some
Mar 25, 2013
awesome
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Nov 18, 2014
Response from current dealership:
Thank you for the great review I would like to offer you a free car wash or oil change
George
Feb 19, 2013
Over priced and sales guys were unaware of the prices listed online
2 of 2 people found this review helpful.
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Nov 18, 2014
Response from current dealership:
I am sorry you had to be helped with a new sales rep, we did make sure everyone is aware of the internet prices, sorry again.
25
Jul 24, 2012
car was unavailable, tried to pawn a new car off on us
2 of 2 people found this review helpful.
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Nov 18, 2014
Response from current dealership:
I am sorry to hear this but we don't have any new cars on the lot we are a used car dealership.
Chris
Jun 14, 2012
Advertises cars they don't have.
2 of 2 people found this review helpful.
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Nov 18, 2014
Response from current dealership:
Sorry to hear but if it was a exotic or high line car we do keep them across the street at the 68th location in a garage so they are safe and secure for insurance reasons.