Florida Auto Trend

First response was quick, but never heard back when I asked a question

Good evening the dealership is very helpful the salesman David was a big help I told him I go in sometime this week to take a look at the Buick Lacrosse all right have a fantastic night

The team made sure to pursue all options to help me get into this vehicle. Of all the dealerships I dealt with, they were the most proactive helping me get the financing I need it to make the deal go through.

Contacted quick

Always follow up great experience

Great

David was very helpful and honest.

Very affable people, not sales pressure.

It was a good contact, but my so n was looking for something different. It was similar to what he wanted, but not exact. The dealer did a good job and was very friendly an courteous to me. UI would consider this company if something came in the future.

Okay cars... the dealer is selling good cars.

Ended up finding a newer vehicle with less miles However everyone was very helpful

Very patient to answer all of my questions, and sold a great truck at a great price

Great dealership to work with. Quick response to all my questions. Got a great deal on the car. Highly recommend!!

Very good response from this dealership as well

Great communication but lost the sale due to price being much more than expected. Had to go with a similar vehicle at a nearby dealership.

Thanks for the quick reply very helpful made me realize I better fix my credit before buying a car to get better interest im definitely coming back for a car

I flew in and was not looking at the vehicle described to me by ( David salesman) Some is my fault and not all his, because the photos looked great from afar, but up close the cosmetics of vehicle didn't match what I had asked ( not even close) I declined vehicle but it cost me all in about $500.00 to fly there and get one way rental and hotel and gas.I knew I was in trouble once at dealership when they spoke in their native tongue so I couldn't understand them. Michael ( owner/manager?) made a bad situation better by being a gentleman. I locally recommend this dealership but from afar not so much.Good luck to them and I wish them well

Good information for what I was looking for and very understanding.

Very friendly

Was not helpful at all I constantly had to call no one would return calls they didn’t show interest in wanting to sell the car I was interested in. They are in need of more people skills and having to want to help customers that are trying to purchase from their company. Terrible experience ever.

excellent service and even help with the financing which was not expected at the time of purchase.

Vehicle was described as like new, excellent condition. Saw the car for less than 30 seconds...worn upholstery, numerous dents.

Vehicle was not ready for sale, sales person did follow up with phone call

Contacted me Asap

dealer did contact me, price on CarGurus wasn't the price they would sell the truck for, more fees brought the truck price just shy of $24,000.00.

Good customer service

Follow was prompt, however I was dismayed when I was advised they don't work intermediaries to transfer funds. I find this suspect, especially considering that I live out of state and have no prior dealings with the organization. I work sales and do everything possible to set clients at ease and work in concert with processes to make deals happen. Perhaps they will have a paradigm shift, considering I'm a serious buyer.

HORRIBLE EXPERIENCE...DON'T WASTE YOUR TIME! I started a vehicle I was interested in and the instrument panel had multiple warning lights. I questioned the lights, and they said its cause they put a new battery? I popped the hood and the battery was not new, it looked as if they swapped it from another vehicle from the lot. They said if want the lights to go away you have to drive it? I asked to test drive the vehicle and since they had move other vehicles to do so, their attitude immediately changed becoming aggressive and angry. They slammed car doors and answered questions rudely. I test drove the car and more lights displayed. Furthermore, I simply questioned some items on the carfax and the salesman started jabbing the carfax with his finger and raised his voice at me to explain. When I decided not to purchase the vehicle he sarcastically said with a firm voice, "good luck finding your car."

Although car had been sold , dealer responded and was very congenial and offered to help any way possible in future

They we're friendly and very helpful and willing to get my application for credit started.Nice guy.

Quick response.

Left before I could see the car but great customer service

Love the follow-up text/calls. Also the additional information

Super nice guy but to far away from me but helpful.

knowledgeable and friendly fellow called. Would like to sell me the car I/m interested in.

Had a deal raised the price by $ 2K the next day run don't walk away

Great experience and they helped with the dealer fees, that goes a long way.