Elite Auto Sales

Hello Tony, We offer a quality product to our customers which is why we offer a 90 day warranty to each of our customers and stand behind our vehicles.  The vehicle in question was not due for a timing chain service for an additional 15,000 miles as well.  One thing to keep in mind when taking vehicles for a pre-delivery inspection is that it is their "job" to find something the is in need of repair because that is how they earn their living.  In most cases it is "recommended" items to be repaired, not broken or damaged components as this was the case. If we had a vehicle o

Hello Tony, We offer a quality product to our customers which is why we offer a 90 day warranty to each of our customers and stand behind our vehicles.  The vehicle in question was not due for a timing chain service for an additional 15,000 miles as well.  One thing to keep in mind when taking vehicles for a pre-delivery inspection is that it is their "job" to find something the is in need of repair because that is how they earn their living.  In most cases it is "recommended" items to be repaired, not broken or damaged components as this was the case. If we had a vehicle on our lot that was in need or $4000.00 in repairs, we would not offer it for sale.  Chris Matthews GM Less ...

Hello and thank you for taking the time to leave us this rating.  Experience is key in our industry and we are thankful that you chose Elite Auto Sales for your vehicle needs.  Chris Matthews GM

Thank you for the 5 star rating and your business here at Elite Auto Sales.  I am thankful that you were pleased with your experience.  Chris Matthews GM

Just wanted to thank you for the review and glad that you found your experience satisfactory here at Elite Auto Sales.  If the price is in question I am sure that we can find something in your price range.  We have four locations to choose from with a large selection of inventory.  Chris Matthews GM

Hi Irene!  Just wanted to take a moment to express our appreciation and thank you for the review and your business.  Welcome to the elite Auto Sales family!  Chris Matthews GM

Hello and thank you for taking the time to leave us the kind words and your business, of course.  We are happy that you were pleased with our facility and thankful that you are in love with your jeep.  Welcome to the family!  Chris Matthews GM

Thank you so much for the 5 star rating and your business!  Chris Matthews GM

Hello Allison!  Thanks so much for all the kind words and for choosing Elite Auto Sales.  Welcome to the family!  Chris Matthews GM

Hi Scott!  Thanks for giving us an opportunity to earn you business.  Hopefully we will have something that better fits your needs next time.  Thanks again, Chris Matthews GM

Thanks for choosing Elite Auto Sales and for taking the time to leave us this 5 star rating!  Chris Matthews GM

Hi Sir/Maam!  I would like to know more about the situation that you have experienced here at Elite Auto Sales.  Did you speak to someone on Saturday of last week?  Time of call?  Also, we care closed on Sunday so that our staff can have family time and time for rest.  This business is very time consuming as well.  Please feel free to reach out to me at 919-832-7060.  Chris Matthews GM

Thank you so much for your remarks about Ruby!  She is in fact a big part of the Elite team and we are thankful to have her.  WE are also pleased that your experience here was a pleasant one.  Welcome to the Elite family and please let us know if there is anything else we can do for you in the future.  Chris Matthews GM

HI Jane!  Sorry that you didn't get the price that you were wishing to get for your trade.  But, I am glad that you were pleased with our staff.  Please let us know if there is anything we can help with in the future.  Again, thanks for the kind words.  Chris Matthews GM

Hi Jessica.  Thanks for the kind words about Carl and also for your business.  Welcome to the Elite Auto Sales family.  Chris Matthews GM

Hi Rodney!  Thanks for the review.  Chris Matthews GM

Derick, congratulations on the new purchase from Elite Auto Sales and thanks for the kind words as well.  Our goal is to treat everyone like family.  That is a must from our staff.  Please let us know what else we can do for you!  Chris Matthews GM

Hello Victoria!  Thanks for the kind words and your business.  Welcome to the family!  Chris Matthews GM

Hello Karla!  Sorry that you didn't get the attention that you felt was needed on the vehicle of interest.  The Carfax is free and available online on every vehicle for your review.  If you have any other questions, feel free to call me directly at 919-832-7060.  Chris Matthews GM

Hi Michael!  Thanks for the review.  Sorry that we didn't have the vehicle that you were looking for.  Please keep checking at www.eliteautoraleigh.com as our inventory changes daily!  Chris Matthews GM

Hi Brandon!  Glad you were pleased with your visit here to Elite Auto Sales!  We pride ourselves in selling a dependable and quality product.  We also understand that your time is valuable.  So, we try to be proactive and have you ready to hit the road!  Thanks again.......Chris Matthews GM

Hey Charlie!  Thanks for the review and please let us know if there is anything else you need from us!  Chris Matthews GM

Hi Ralph!  Thanks so much for your loyalty to Elite Auto Sales and the review.  That is what we strive for!  Return business is what keeps us in business.  Thanks for being a part of the family!  Chris Matthews GM

Hi Shawn!  Thanks for the 5 star rating.  I guess the one word sums it up for you and that is wonderful to hear.  Please let us know if there is anything else that you need.  Chris Matthews GM

hi!  Thanks for taking the time to leave us the 5 star rating and Thanks for visiting Elite Auto Sales!  Chris  Matthews GM

Hi!  Thanks for taking the time to leave the kind words about our dealership.  Please let us know if there is anything you need from us!  Chris Matthews GM

Hi Kenny, just wanted to say thunk you for leaving us a review.  Please let us know if we can help in the future.  919-832-7060  Chris Matthews GM

Thanks for the 4 star review.  Let us know if we can help in the future!  919-832-7060  Chris Matthews GM

Hey Emily!  Glad we were able to help out with your issue.   Thanks for choosing Elite Auto Sales and for taking the time out of your day to leave us a review.  It really helps. Glad you are part of our family!  Chris Matthews GM

Hey Andrew!  A huge thanks for taking the time to leave us a review.  Thanks for the business and welcome to the Elite Auto Sales family!  Chis Matthews GM

Hello Mathew.  I am sorry that you were unsatisfied with your experience here at Elite Auto Sales.  However, to say that you were unable to make contact with us is untrue.  As we stated to you, we called your credit union that you were supposedly to have a pre-approval with and were told that there was not one in place.  After that we submitted the application ourselves and it was a automatic decline as well as all other finance sources that we submitted it to.  All approvals are simply based on credit worthiness and we are at to sole mercy of the banks.  When there are issues with credit it b

Hello Mathew.  I am sorry that you were unsatisfied with your experience here at Elite Auto Sales.  However, to say that you were unable to make contact with us is untrue.  As we stated to you, we called your credit union that you were supposedly to have a pre-approval with and were told that there was not one in place.  After that we submitted the application ourselves and it was a automatic decline as well as all other finance sources that we submitted it to.  All approvals are simply based on credit worthiness and we are at to sole mercy of the banks.  When there are issues with credit it becomes more difficult to make things happen.  Also, we are a flat price dealership and offer our best price up front to eliminate the need to haggle and you made us an offer that was less than we had at our cost.  It is our goal to help every customer, however past credit experience is out of our hands!  But, again we make every effort to stay in close contact with our customers and your statement is simply not at all true.  Feel free to reach out to us to discuss this matter further.  919-832-7060   Chris Matthews GM Less ...

Hi Jeremiah!  Just wanted to say thank you for the business and your review.  Please let us know if there is anything that you need.  Welcome to the Elite Auto Sales family!  Chris Matthews GM

Hi Sheryl!  Sorry it took so long to respond to your review.  Thanks so much for putting your trust in us on the long distance purchase on the 4Runner.  I hope that it was more than we even explained it would be once we got here and saw it.  i hope that it gives you great service.  Welcome to the Elite Family!  Chris Matthews GM

Hey Derrick!  Just wanted to say thanks again for choosing Elite Auto Sales for your vehicle needs.  I hope that all went as planned with your purchase.  Please let us know if there is anything that you need from us and thank you so much for the review.  Welcome to us family!  Chris Matthews GM

Hi Floyd!  Just let me say that I am sorry that the Ram was sold before you could get a chance at it, but we try to keep nice vehicles and they seem to not sit here very long.  However, I am glad that you were able to find the F150 and we were able to get you riding.  Thanks so much for the kind words and the review.  Welcome to the Elite family!  Chris Matthews GM

Hi Dewayne!  We are so thankful that you were pleased with your experience here at Elite Auto Sales.  We strive very hard to keep in mind that the buying process can be stressful and try to make it as easy as possible.  We understand that you are under enough pressure without us adding to it.  Thanks for your business and welcome to the Elite family!  Thanks for the review! Chris Matthews GM

Thanks for taking the time to leave us the kind words and the 5 star rating.  More than that, thanks for the business.  Please let us know if we can help in the future.  Welcome to the Elite family of customers!  Chris Matthews GM

Hi Juan!  Thanks the business and taking time out of your day to leave us the review.  Please let us know if there is anything that you need in the future.  Welcome to our family!  Chris Matthews

Thank you for the review and the 5 star rating.  We really appreciate your business and please let us know if there is anything you need in the future!.....Chris

Thanks for the rating.  It really means a lot to us here at Elite!....Chris

Good afternoon Sir. I am very sorry that you are unhappy with your experience here. I do sincerely apologize that you didn't get the opportunity to purchase the Civic. As we try to please everyone to the best of our ability, which we do quite often as our 4.5 star rating reflects, it is sometimes hard to please everyone. I have more than one salesperson here and no deposit was placed on the car to "hold" it. So, if any of my staff failed you in that regard, again I apologize. If a customer arrived here and wished to purchase a car, I am sure that you would understand why one would no

Good afternoon Sir. I am very sorry that you are unhappy with your experience here. I do sincerely apologize that you didn't get the opportunity to purchase the Civic. As we try to please everyone to the best of our ability, which we do quite often as our 4.5 star rating reflects, it is sometimes hard to please everyone. I have more than one salesperson here and no deposit was placed on the car to "hold" it. So, if any of my staff failed you in that regard, again I apologize. If a customer arrived here and wished to purchase a car, I am sure that you would understand why one would not tell them that they couldn't look at it for their purchase. The Civic had not been in accident, however we did have the front bumper painted due to scuffing and I appreciate your pointing out the over spray so we could have it removed. You should know that we are completely transparent and every customer has the opportunity to review the free Carfax prior to purchase and is required to sign one at time of purchase so there is no confusion on the condition of the vehicle. Please know that my reply is only for clarification purposes and we will use your review to better our team here at Elite Auto Sales. Thanks for sharing your thoughts with us. If we can ever do anything to assist you please feel free to call 919-832-7060...............Chris Less ...

Thanks for the kind words.  It really helps to know that we are doing a great job!

Hello Raquan.  Thanks for the rating and let us know if there is anything else we can do for you.  Chris

Thanks for the review and your business.  We are glad that you like our approach.  We find that it works better to give our customers a little breathing room while knowing we are waiting in the wings to answer any questions that they have.  Welcome to our family!   Chris

Thank you on behalf of the entire staff here at Elite Auto Sales! Your 5 star review is very appreciated. Hope you enjoy the vehicle and if you need any further assistance please don't hesitate to contact us! Thanks again!!

Thank you for your 5 Star review! The next time you find yourself in the market for a vehicle, please remember to come see us.

Thank you for your 5 Star review Frederick!!

Glad to hear the staff here at Elite Auto Sales could help you! Thank you for the 5 Star review. We really appreciate it!!

Thank you for coming to see us again! We hope you enjoy your vehicle

Thanks for the 5 star review Bernie!

Thanks for the 5 star review.  We are glad you enjoyed your experience with our staff!

Thanks for the review.  We pride our selves on getting our customers questions addressed quickly.  

Thanks for the 5 star review Stephanie.  We are sorry that the vehicle you were looking at got sold but we have over 150 vehicles to choose at www.eliteautoraleigh.com.

Thanks for the 5 star review Shanika.  We are glad everyone worked together to get you the perfect vehicle.

Thanks for the 5 star review Bryan!

Thanks for the 5 star review Craig and we are glad our staff was very responsive to your questions.

Thanks for your 4 star review Billy.  We hope you are enjoying your rubicon.  If you are in the market in the future let us know how we can assist you.  

Thanks for the 5 star review.  If you have a friend or family member who is in the market soon send them to us first.   www.eliteautoraleigh.com

Thanks for the review Dwayne!

Thanks for the review Dominique.  We are glad you enjoyed our world famous customer service ;)

Thanks for your great review.  We are glad you had a great experience with the Elite Auto Sales team.  Let us know when your daughter is ready for her vehicle.  

Thanks Jim!  We are glad you had a great experience.  

Sorry Jeanette, as your sales person said we price our vehicles below market value and don't charge any doc fees.  The only thing we have to collect are your tax and tags.  Unfortunately with the pollen and the fact that on saturdays we don't have detailers on staff to wash cars after the sale but we do offer out customers to come back on monday for a full detail.  If you are looking for a truck in the future come speak with the general manager Patrick and he will make sure you are taken care of.

Thanks for the review Steve!

We price our vehicles very competitive with the market.  We also do not charge any "doc" fees like most dealerships in the area.  Elite Auto Sales lists all the Carfax's on our website free of charge and are available to view on 2 laptops that are in our lobby for our customers to use.  Elite auto sales provides a 3 month power train warranty free of charge and customers are offered an option to upgrade that warranty for a longer period of time with more coverage.  We have been in business for over 20 years and have maintained an A+ with the BBB.  

Thanks for the great review Hank!  We are glad you enjoyed experience with us.  

Sorry for your experience Jared.  At Elite Auto Sales we put a very competitive price up front and don't charge any "doc" fees like a lot of other dealerships.  We also include a 3 month warranty with every vehicle purchase.   

Thanks for the great review Rob.  If you want to see any carfax's in the future please go to our website www.eliteautoraleigh.com they are always posted for you to view up there.

Thanks for the great review Jim.  We are glad you appreciate our inventory of 130+ cars trucks and SUV's.  It always stays up to date at www.eliteautoraleigh.com.

Thanks for the review Rodney.  Elite Auto Sales is a no pressure environment where we want all of our customers to be 100% comfortable with their experience.

Thanks Ricardo.  We are glad you enjoyed your experience with us.

Thanks Don.  We are glad your question got answered quickly and accurately.  Let us know if you have anymore questions.

Thanks Lucy!  We love when our customers have a spectacular expereince!  www.eliteautoraleigh.com

Thanks Edward.  We hope you are enjoying your vehicle :)

Thanks for the review Joseph.  We are sorry the vehicle sold before you were able to make it out.  We are constantly getting new inventory in so keep an eye on our website www.eliteautoraleigh.com for our up to date inventory.  

Thanks Charles.  We are glad Patrick was able to get to get your check engine fixed to your satisfaction.  

Thanks Jayson.  We are glad you had a great experience.

Sorry for your experience Gary.  Are you sure it was with us, we don't stock any VW's.

Thanks Paul.  We are glad someone was able to get back to you in a timely and accurate fashion.  

Thanks Michael, we are happy to hear your emails were handled quickly.  

Thanks Sharon, we are glad you are enjoying your truck and looking to buy another.  We have a large selection of trucks at www.eliteautoraleigh.com.  

Sorry for your experience Leah.  We definitely pride ourselves on being very helpful and friendly to our customers.  If you need any help in the future see me Patrick Sullivan the general manager and I'll make sure you have a wonderful experience.  

Hey Brian, we are sorry the vehicle your were looking at didn't have AC, hopefully you brought it to your salespersons attention so they could get it addressed for you.

Thanks Natalie!  We are glad you had a great experience!

Thanks Henry, we are happy you enjoyed the pricing and experience at our dealership.

You are welcome to come back and receive the "entire experience".  We are sure you will enjoy your experience! Thanks!

Thanks Ada.  Let us know if there is anything else we can do for you!

Sorry your question wasn't answered.  Carfax's are always posted on our website www.eliteautoraleigh.com.  Thanks and let us know if you have anymore questions.

Sorry about your bad experience your second time around.  We always strive to give our customers the greatest experience.  In the future please come and see the general manager if you feel like you are having a poor experience.  Thanks!

Thanks Nicholas!

Thanks Jonathan, we have awesome customers!

Sorry but in order to provide you with the best prices Elite Auto doesn't offer on the lot financing.  Thanks!

Sorry you felt brushed off.  We hope you give us another chance in the future.  If you ever feel brushed off shopping with us please come see the general manager and we will correct the issue ASAP.  Thanks!