Elite Acura

Online car is still available but sold when I visited dealer.

Very nice to deal with, even though I bought a vehicle elsewhere it was a positive experience

Really helpful transparent with their fees and really helpful with all the questions I had.

State of the Art dealership, the selection of Acrua choices are excellent. Our salesman Joe Iglima and Josh our Finance person along with the staff at Elite made our experience well worth the purchase. Thanks

Best customer service ever!!!

Fantastic experience with Mike Manley. Great guy and all round dude. The experience was seamless, quick and they worked with me. Can't recommend enough.

Great experience with Tim. Nice dealership. Very responsive. I’m buying through them.

Good

They were very responsive and excellent communication. Very easy to deal with.

The whole process was very easy

Proficient and very professional dealers. Joseph was amazing, courteous, and very patient. Will definitely recommend!!!

Scott was upfront and honest, excellent service.

Very good experience!!

The ad said 10,350 miles but the car had 104,000 miles on it

Didn't buy from them but I liked the customer service

They responded to my inquiry right away the car was as described great experience they didn’t try to upsell me no pressure love my new rogue Joe Torres was the salesman I dealt with he’s a very respectable guy

Overall very happy with the car. Customer. Service was great. Some minor details were overlooked. I wasn't told I would need to get inspection tags and the car needed gas.

Great service great staff.

Great people would buy from them again with no problem

Poor communication. Did not check inventory to ensure the vehicle was even available. Jerry the salesman did not even speak with me about the issue they sent someone for internet sales dept to speak to me. Wasted 1 hour 20 minute trip

I’m not a fan of the car buying experience, but I gotta say, Giovanni and the finance guy (sorry I forgot your name, begins with an “A”) made the experience simple and easy. There was no haggling, no question of the price of the vehicle, no holding us hostage while he “checked with his manager” several times. Really good experience. Thanks, I would return to buy another vehicle from these guys at Elite Acura.

It was easy and smooth experience

My son and I were both looking for different acura models. We both ended up buying our cars from them, albeit 3 or 4 weeks apart. They were exceptionally interested in helping us. No hard sell. Always available and helpful.

Courteous, professional and they did everything to make the sale.

Elite Acura reached out and was able to answer several questions about the car we were interested in by email. We didn't end up pursuing the it, but the experience dealing with their reps was good!

Worst communication. Called 2 times and left me on hold for 9 minutes no answer. Texted on Facebook than replied another day. Dealer called and said can i call u back and never called t

Nice

Was awesome

The manager was extremely responsive.

Great response time!

Good people.

These guys are the deal. I worked with EDDIE. nice sincere gentleman. Their acura dealership is official and organize and clean and professional! Glad to have bought my Audi from no other low used car dealership. They were polite, friendly, offered drinks, popcorn and chips for free! My audi q5 was used but at THEIR dealership, they did multi point inspection, oil change service, fix 2 issues on the car, and offered free 1 month / 1K mile warranty as soon as they got the car!!! My only star missing is that, they could lower price a little that it was missing a key fob with 1 owner and missing trunk cover and had minor structure damage that wasn't in the online listing.

Responded promptly. However this was not the car for me.

Quick to respond to my inquiry. The car was in excellent condition as advertised. Customer service was excellent.

Hi Saul the car on Monday the people they were incredibly helpful and I bought it on Tuesday the salesman continues to call to make sure everything is OK there were small flaws in the car and they corrected anything that was wrong. A great experience

good experience. Bought the car

Got right in, test drove car, in and out, just how I like it....

Not much to report, car was already sold Elite Acura did follow up quickly via CarGurus links.

Good follow and understanding of situation

very responsive customer service. The sales manager, Harry, returned my call immediately. He provided the detailed information I wanted on the vehicle. I went there that evening and purchased the car. It was overall a nice experience. I would highly recommend this dealership.

Very clean pre owned cars nice people

The experience was very professional

Quick response, thank you

Called me instantly

Was kind and Responsive.

Very good experience. Clay was great to work with.

wonderful experience in every respect. Sam & Harry made this a great experience for us. We highly recommend Elite Acura!

Very responsive without being aggressive. Comfortable experience.

Very caring, helpful, easy to deal with people. Next time I am in the market for a car, I will contact Elite Acura

Great dealer

Called before we went and drove an hour to get there to make sure the car was on the lot... When we got there 2 different people assured me it was there and just in the service Bay or something cause they couldn't find it.... The car wasn't there and they did not seem to care how much time we wasted getting there... Then instead of calling me to tell me when the car did show up they told me to call them in a few days....

Great Experience. Excellent.

Dealer was initially very prompt with responses but never replied when I asked for a price breakdown, they said they’d “get back to me shortly” and when I emailed again and asked for an update, there was still no reply. ultimately I bought the car elsewhere.

This dealer is very irresponsible! I had an appointment scheduled with them to buy the car and I drove 8 hours to do so! We had made a deal and when I arrived they told me the car has been sold the night before and no one bothered to give me a call and let me know.

Because my trade in needed service, I visited the dealership before they had a chance to reply to my email. The visit was March 10th and everyone was very helpful. I purchased the car that day.

Amazing experience! Joe Inglima and staff were just awesome! I recommend Elite Acura to anyone looking for a new or used car!

Dealer responded quickly and set me up to come see the vehicle. Unfortunately the payments were more then I can afford. But the attempted to work with me.

Sat in their show room after test driving the car and pointing out things that needed to be addressed ,could not make a deal that day. They wanted me to sit there for more hours , those days are over.

One of the best dealership I ever had to deal with!!! Excellent staff from sales, finance, management to service. There were some curve balls with financing but they got the deal done. They truly do fight for you when it comes to dealing with banks. Extremely happy with my purchase of my Mercedes and the price they went above and beyond!!! Elite Acura has a new customer for life!

Excellent dealer experience.

Great response back and customer service

Great dealership,would definitely recommend

Very professional. I was interested in an RDX and went to look at it. I ended up buying it the same day. Giovanni was my sales manager and he made the entire process go through pretty smoothly

Professional !

Very good. They have a good reputation. We did not buy .. found another color n model that just fit better.

Ent into the dealership to see the SUV we saw on the inyermet, traded our car in, gave us what we wanted for it, asked for $400.00 of the internet price plus the money from our 2007 vehicle m, cane back and said "we have a deal" Quick & easy in the finance department as well! Smooth transaction.

Very helpful /nice cars

Helpful

awesome deal

Dealer contacted me. But, my several replies to give me more details were never answered.

Great phone call

Online salesman very arrogant Like a slick talking salesman from years bygone.

Good custumer care

Got a call back

Was TOTALLY uncomfortable walking in the place. Not a warm feeling at all. They had no idea what was wrong with the vehicle, once I pointed out things. Terrible!...

Good

This was my first time buying a new car so it was pretty hectic for me, but Joe I at Elite Acura did everything he could to get me into the exact car I wanted and made it as easy as possible. I couldn't be more happy. I would definitely recommend anyone and everyone to go there and make sure you ask for Joe!

Excellent

Quicky responded, answered all questions,

This dealership is A+. Very enjoyable to do business with. Vehicle was priced to sell so no negotiation was necessary. Salesperson was knowledgeable and not to pushy. If you're serious about buying, this is the place to go. Both Saturdays I was there they had sold close to 15 vehicles so they must be doing something right.

I made an appt. to see the car. Dealership said it would be ready to test drive. When I arrived they said that they did not have any RDXs to show because they were recalled for defective air bags. They tried to show me other models. This was a bait and switch. They are still advertising on carguru for RDXs. What a scam. Will never go there again. They wasted my time and lied to me. This is what gives some dealerships a bad name.

Very professional

Outstanding customer service. The Sales person and sales manager were terrific to work with in getting the deal done.

Dealer responded on time and follow up.

Dealer did not email the requested carfax nor answered questions on number of remote keys included with car.

Joe I. is a good guy and is very helpful in your car buying decisions. I did not end up buying a car but would recommend this dealership.

Car was as described and salesman justin and staff were helpful in processing my sale without pressure.

I was buying a used car. I felt like I was bothering the sales person. Dealership seemed to be ran very unorganized. I bought the used Murano there because it was what I was looking for. I would not recommend Elite Acura!

Though I didn't get to see these folks in person, my email and phone contact with them was just lovely.

I did not buy - but I must say that I wish I did. Of all my car hunting, the Acura staff tried the hardest, and offered the most flexibility in test drive options. I decided against the TL for now (AMAZING CAR - but I was looking for something that drives like a smaller sports sedan). I highly recommend them.

They treated me as though I was buying a new vehicle, the experience was definitely worth the effort and time I put into researching for what I wanted. They where accommodating and pleasant in every facet of the process, NO pushing or leveraging at any time...great Sales and Management staff.

Finance department was very rude and I was given a sly remark as I left. Was told I would here from them the next day and did not. As I emailed the following week I was told the same thing and still have not heard from them.

Very nice