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Done Deal Motors
About Us
At Done Deal Motors every day is a journey; it's a business we ALL drive. Founded in 2006 and located in Canton, Massachusetts, the team at Done Deal strives to learn the car industry globally. We pick our inventory with the utmost respect to our customers. After all, a car ride is a part of your personal love story where you are focused and content enjoying memories created along the way. We perform general maintenance on your vehicle, such as oil changes, fluid level checks, and “check engine light” diagnostics. In addition, we can provide full service and repairs, ensuring that your vehicle is ideal! Come visit us and see for yourself. It's Not Done Until It's a Done Deal!
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Today 10:00 AM - 6:00 PM (Closed now)
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1027 Turnpike St
Canton, MA 02021
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Show older dealer reviews 179
Mar 4, 2024
Lidia, although she portrayed herself as relatively new to the business, was helpful and effective. Easy sale. Great car.
Apr 13, 2022
Very quick to respond to me unfortunately the vehicle sold before I could respond but if I c something else on the website that interest me I'll definitely contact them again
Dec 10, 2021
Responded quickly
Nov 17, 2021
Nick, Was very helpful with what we when they to look at and got the keys and temp
plate to take the vehicle for a ride. When we got back Nick asked how the test drive
was and I asked about the breaks he looked at them and said he would fix them if we
was interested in buying the vehicle which I said I was and without any hesitation he
said he would change them. Well when we went back Monday he also had the Rotors
and Pads done on all four wheels. The 2017 Silverado 1500 LT Z71 was all cleaned,
washed and a full tank of gas. So, myself I just bought another 2018 Siverado for 14k
more a few weeks ago for my company and I really liked working with Nick so if your
looking for a vehicle I would say Nick at Done Deal Motors is a place I would check out.
I know when I'm looking in the future I will can Nick.
May 3, 2021
Prompt reply. Appointment made to see car.
Apr 20, 2021
They were responsive and accommodating but the vehicle I test drove needed serious repair work to brakes and front end. It should not have been on the road in the condition it was in and was unsafe. It should have been repaired before being offered for sale
Definitely would not recommend for first time car buyers. The manager was very unwelcoming and they would not answer questions I had about the car until I stated that I wanted to buy it (which I did until this interaction). It was a very high pressure environment that felt like a rushed experience to get me to commit to buying the car.
Jan 24, 2021
Done Deal Motors was prompt and pleasant with their response.
very nice dealership would not do business with any other dealership surge the manager is awesome love the guy he finds would highly recommend them to anyone
Jan 11, 2021
Response from current dealership:
Thank you Robert for your business!
I purchased the truck out of state. I needed to return it. Done Deal Motors worked with me to
come to an acceptable resolution for which I was extremely grateful. I would HIGHLY
recommend Done Deal to anyone looking for a used vehicle ANYWHERE.
Jan 11, 2021
Response from current dealership:
Thank you Danny for kind words!
Aug 14, 2020
Sasha in their call center was very up beat over all professional if it wasnt for the first contact with her I would not of thought to deal with them ,, Excellent ....
Aug 7, 2020
Slick. Disregarding. Donât seem to
know their cars. Young sales people.
Uninterested. Nicely polished cars -
but look beyond the shine.
I went in after driving and hour to get
there. A young man, approached
me, knew nothing about the car.
Was hip, cool, referred to me as
âHey guyâ and Dude.
The car was worn on the inside from
the arm rest to the motor for the
driverâs seat. It was polished nicely.
When I asked about details the
young man, maybe late teens or
early twenties - couldnât really tell -
jeans and laid back attitude, didnât
know. The conversation went no
where. We just looked at each other.
We left.
I liked the car. Have had Jags. Have
a Jag. And thought this S might be
nice. Absolutely no discussion - just
didnât understand anything about
the showroom attitude. Maybe Iâm
too old. Who knows.
May 30, 2020
Great service answered all questions
Apr 12, 2020
Done Deal called me very soon after my inquiry, unfortunately the dealership was too far away for me to see the vehicle.
Mar 31, 2020
in terms of communication, the dealer was quick to respond to my inquiry
Feb 26, 2020
Great, fast and efficient!
Feb 13, 2020
Very responsive to my questions
Jan 7, 2020
They responded very quick, very efficient and courteous response.
Oct 16, 2019
Good
Sep 5, 2019
Got a call back right away set up a time to test drive the car great people
Aug 25, 2019
Responded immediately, professional, courteous and answered all questions immediately.
Aug 11, 2019
Friendly, excellent service. Great place to buy a vehicle from.
Jul 15, 2019
Was told that the ACTUAL selling price was $495.00 over the listed price
due to documentation fees. The car was overpriced even without the fee.
Told the price was firm,$14,990 with no leeway on price with it's added
mystery fee's (which we all know are a ripoff) car should have been
advertised with all fee's included. Beautiful car no doubt but not a great way
to do business in the used car market. Wish a "0" rating were available.
Sep 11, 2019
Response from current dealership:
Paul, we put a lot of effort to find that quality vehicle, service it and bring it to the condition that all of are vehicles are in to get you and our other valuable customers to come to our facility to buy the car that you are looking for and not to be disappointed with the car you came to look at. We price our vehicle according to the condition, history and market value. I know that your time is also valuable and we are not playing any games, all dealerships have documentation fees. Price of the vehicle has nothing to do with the doc. fee. I want to apologies for your experience, I do wish w
More ...
Oliver in Finance simply said I was denied. No other options were offered. Bad customer service experience. Sales woman Kayla was awesome!
Sep 11, 2019
Response from current dealership:
Sorry for your experience, some things we can not control. We are not the bank and unfortunately we could not find the bank that could give you a loan that you deserve.
Apr 18, 2019
Friendly and professional, answered all my questions and I purchased a great vehicle!
Mar 25, 2019
While I didn't end up purchasing here (vehicle sold before I was able to see it), this dealership was friendly and highly responsive.
Feb 8, 2019
Great team of professional sales people. Amazing Jeep selection, and no pressure. Will definitely be purchasing from them just need to find the right Jeep for my budget. Thanks Team Sone Deal!
Apr 1, 2018
I inquired about a vehicle. Unfortunately it was in the process of being sold. The salesperson asked if she could help with any other vehicle I might be interested now or in the future.
Mar 24, 2018
Helpful
Mar 6, 2018
Sales manager never got back to us on a concern while we were there, and never called when we asked for him to. Not Very good.
Feb 25, 2018
What they advertise they do not have. I emailed them I got a response I drove an hour in bad weather, when I got there guess what? It was sold a couple days a go. They blamed it on the IT guy??? Really???, also they do not budge on prices so don't think you can make a deal even if you are paying cash.
Feb 12, 2018
After telling them I was not interested due to other circumstances, I kept getting calls and emails. Very annoying
Jan 31, 2018
Good
Jan 25, 2018
Nick was very helpful, friendly and most of all courteous. Easy and fast transaction!
Thank you Nick
Jan 16, 2018
Very good
Dealer was very good at contacting me and following up . Very respectful & was willing to do everything but lower the price , stating it was “ non-negotiable “ . Car was overpriced by about 3k and I eventually went with another deal and saved abt 5k . Summary : never been there before but seems like a legit dealership from photos and customer service but cars are overpriced and chances are they won’t budge .
Dec 22, 2017
Nice truck but not willing to move much at all on price. Was hoping to come to a common price just think the price is a bit high. Otherwise nice clean facility, and representatives got back to you in a timely manner.
Nov 13, 2017
Unless you have perfect credit don't bother! I came by and asked if I could put a deposit down on a car before they even knew my info and the salesman said "if someone comes in to buy the truck I'm going to sell it to them."
Nov 8, 2017
Great experience. Car didn't work out for us but I would recommend this dealership.
Oct 17, 2017
They got back to me, right away. Great customer service.
Oct 17, 2017
Excellent to deal with friendly but not pushy. Give them a try.
Sep 25, 2017
dealer said vehicle was clean and was not owned by a pet owner.... vehicle smelled like dog. vehicles at this dealership were at least 4K overpriced than every other vehicle shown on car gurus. Dealer said vehicle was in pristine condition. There were many ink stain all over the vehicle carpeting and the check engine light was on. I questioned the sales person about the light and his response was that there are issues with every vehicle 100K miles... I retorted saying that your vehicle is almost 5K more than every other like and comparable vehicle and you told me over the phone that the car
Sep 23, 2017
Great
Aug 29, 2017
We were looking for a Lexus,and found this was the best deal,Great people to talk to.Would recommend going here!
Aug 27, 2017
Although we were unable to complete a deal on the car because of a
personal preference related to the condition of the car, my experience with
these people has been nothing, but 1st class. It would be a pleasure to do
business with this establishment.
Aug 23, 2017
They replay very fast. Thank you so much.
Aug 21, 2017
Replied quickly via email but we were unable to agree upon a lower price than advertised
Aug 16, 2017
Top notch
Aug 6, 2017
They responded right away and even set up vehicle for test drive and while i test drive there car. They would inspect my car for trade... They attempted several times to accommodate me to see the vehicle but unfortunate i wasn't able to get to them because of work or other reasons.
Jul 22, 2017
Spoke with sales department, they were gonna call me back the next day - never did . Seems like a very pour managed place .
Jul 18, 2017
Responded right away, made an appointment to check out the vehicle I was
interested in. I went to look at it and about 2 hours later I was driving my new
vehicle home. Great customer service, and fast too. Thank you!
Jul 7, 2017
Contacted on couple different vehicles . Wouldn't give me direct answers to my questions and the dealership is a bit of a ride for me so didn't want to take the trip without the answers so never went
Jul 5, 2017
Asked to hold a vehicle, was promised it would be held over Fourth of July weekend. Vehicle was sold regardless.
Jun 23, 2017
Did not visit as vehicle started the purchase process during our
communication was informed promptly when it occurred.
Jun 20, 2017
The owner was very nice to sit with me and answer all of my questions and concerns, did not go with the vehicle because the car I looked at had too much custom work done to it. I did find it funny though how the tires on the vehicle needed to be replaced and additional price couldn't be adjusted for he hassle, considering it seemed like they weren't going to try and give me new tires before it left the lot. The after market FRS kit on a BRZ through me off and explains the pricing of the vehicle but I wouldn't pay for that considering the custom work done, price range and cracks in the body. Other than that with no negotiating on a price, the owner was a nice guy.
Dealership staff extremely friendly and accommodating. The finance
manager showed up and waited for us on FATHER'S DAY, Sunday evening. They even offered lunch while we were there initially looking at the vehicle.
Good prices on GREAT vehicles. High end dealership with amazing deals.
Will shop there again, and recommend to anyone looking to buy a QUALITY
used car at under book value!
May 23, 2017
very professional fast and accurate
May 18, 2017
Returned my call quickly with all details on the Volvo. I hope to purchase before it''s gone!
May 15, 2017
Fast responce. Adam was very nice. Even though I did not buy from them I would regcommend them. They just didn't have what I am looking for at this time.
Apr 25, 2017
The sales process was decent from the beginning,
however when I picked up the vehicle the tail light
wasn't repaired as it was supposed to be which leads
me to believe the check promised on the alignment
wasn't done as promised as well. Also the sticker and
the online listing include a soft top, but dealer refused to
provide. Instead they offered to sell me one... Too bad
because they have nice vehicles.
Apr 11, 2017
very nice people
Mar 19, 2017
Very pleased with the car. Sales staff
were all great. Would buy from them
again not pushy and had a great
experience. Salesman nick was very
direct and accommodating.
Feb 23, 2017
professional ,courteous, straight forward,classy
Jan 22, 2017
Dmitry was our salesman and he was great! Very personable and NOT at all pushy. He took the time to get to know us and work with us. I would highly recommend DoneDeal and I live an hour away in Rhode Island. Serg and Ed were great too! If you are looking for a well cared for and maintained used vehicle try DoneDeal first. Rebecca
Jan 16, 2017
Never bought the car but they sounded really professional
Dec 26, 2016
Very Informative and quick
Nov 20, 2016
Salesperson was not that knowledgeable about the vehicle but the GM was. They were not willing to negotiate on the price of the truck and offered me less than market value for my trade. It just didn't work out but they clearly know how to run their business for profit.
Nov 8, 2016
Charging three times what the vehicle is worth and then argued as to why this 6000 vehicle is worth 15000. Refused to budge on price and was rather rude.
Oct 26, 2016
Very easy to deal with, everyone I dealt with were attentive and not pushy. I was shocked that I was approved within minutes especially on a Saturday and if I wanted to wait I could have driven my new SUV that day!
Other used car dealers I have dealt with have been shady and the cars are beat up and not what they advertise total waste of time. Done deal is the polar opposite. Quality super clean cars with a variety of price range and vehicles to choose from. They are exactly what they advertise!
Very happy with my expirience
Oct 13, 2016
Excellent from start to finish.
Sep 1, 2016
Was very willing to work with me & my schedule to go for a test drive.
Aug 31, 2016
Very pleasant, not pushy, interested in what I am looking for; followed up afterwards.
Aug 24, 2016
Great experience! Answered all questions and emails, had all paperwork ready and waiting. Overall I would highly recommend Done Deal Motors!
Aug 20, 2016
I emailed the day before and in the morning I called. We arrive there one other person there test driving a car. It wasn't busy. The staff didn't know where the car was parked, my husband found it but they didn't know where the keys were so we waited for a bit and they couldn't find the keys. The next day we got a call that the keys were found. I know this stuff happens but I had emailed and called about this car, for good customer service you should be ready. Shoppers for manual cars are easy to come by.
Aug 18, 2016
Reply quickly
Aug 11, 2016
Great experience!!!
Aug 2, 2016
Excellent
Jul 23, 2016
Responded via email and phone. Stayed they would not move on price. Called days later after I'd bought from someone else that they might deal on price. Too late. I had cash in hand and was ready to buy.
Jun 23, 2016
They were great! I will send my friends!
Jun 11, 2016
My experience with the dealer was good. They are very nice people who are willing to help. I am pleased with the purchase I made. My thanks to Matt, Eddie, Dietrich, and Shaunee. I wanted to work with them on the price, since it is above KBB but in the end the vehicle was unique and difficult to value. Mechanically the vehicle is very sound. The body and interior were virtually spotless. They did some extra work that I had asked for without any complaints. The only issue that I have is they are under staffed and so I had to wait at times while other customers were being helped.
May 18, 2016
Slow response, I had to call to schedule a time to see the car.
Did not want to negotiate price at all. Did not call to notify that the car was
being looked at by another interested party. Did not buy, and do not
recommend.
May 16, 2016
Called me back after my inquiry in 24 hours but could not tell me if the car
was available, which was my original question.
May 4, 2016
Was emailed and called soon after I inquired through Cargurus. Shauni was great, very helpfull. Test drove the car and brakes felt a bit shaky. Done deals replaced all four roters and pads, very nice. Eddie the finance guy was very helpfull and matched the rate I had been preaporoved for. Very honest people.
Apr 27, 2016
Responded right away about car. I am still trying to make up my mind.
Apr 2, 2016
Awesome selection of clean low
mileage vehicles fairly
priced....was too upside down on
my trade to make a deal that
made sense but will definitely
return in the future. Owners were
present and courteous dealt with
Shauni & Adam who were
awesome.
Apr 2, 2016
Very good
Mar 30, 2016
Great
Mar 27, 2016
test drove the car, made a cash offer and not willing to work with people.
Mar 21, 2016
The dealer contacted me right away by both e-mail and phone - That is
great! Made them a solid NADA book offer on their car and they declined
which is fine too.
Check out the number of days their vehicles stay in inventory - they are
running a museum - Best of luck to them.
Mar 3, 2016
Exactly what you think of when you hear used car salesman. Shady and
slick.
Jan 28, 2016
An absolute pleasure to deal with. From the purchase, to the
trade in - to driving the car off the lot. Highly recommended!
Jan 21, 2016
Professional environment - Great experience .
Jan 2, 2016
Decided to go with a Transit instead but
Done Deal Motors was great. Fast
response no pressure no haggle price.
Drove Sprinter on my own. I think it
would have been a smooth transaction if
we went this way. Thanks
Dec 27, 2015
Great people. Really nice to talk to. Did
not buy but test drove a truck. Still
shopping. Would recommend to
anybody.
Dec 1, 2015
the people,all of them were very courteous,went out of their
way to make things right,have not bought a car there yet ,but
will be going back to purchase a lexus .
Nov 22, 2015
Called to tell me jeep was no longer
available and never got back to me
about other inquiry..... Their loss
Oct 23, 2015
Great! Ask for Shauni, when you contact them. She does a great job with making you feel special.
Oct 4, 2015
I like how they keep me posted.
Aug 11, 2015
Asking far too much for a vehicle that has 85.6 miles. $7k over the market price for which I'd loose as soon as I drove it off the lot. $14k loss if I were to trade it in for another vehicle. Sales person was good to me but wouldn't budge on the price. Oh Well! Still looking.
Jul 17, 2015
Drove 1.5 hrs to look at a miata they
said was in good condition. Rockers
were completely rotted out and filled
with bondo, battery was dead, once
jumped it wouldn't idle and their was a
ton of valvetrain noise. Overall a piece
of junk. Would have been nice if they
were honest so I didn't waste my time.
Feb 16, 2015
Sales people were very professional. I
would recommend them.
Jan 8, 2015
Prompt and professional response to inquiry through CarGurus
Jan 5, 2015
Very nice people to work with
Nov 26, 2014
Too bad the car was sold.
Nov 24, 2014
They did respond quickly.......but I feel that they were
misrepresenting a luxury vehicle that I took for a test ride, ..I had
my mechanic inspect the vehicle the next day and he pointed out
to me many problems with the under carriage where it looked like
original parts were replaced and that the body might have had a
total make over, wheel rims rusting, power steering leak, etc. the
offer did sound too good to be true and it was just that.
Sep 22, 2014
good dealing with them so far.the day I came to pick=up my car they were replacing 2 tie rods ends on my car and also replaced the rear brakes,which was a real surprise to me and a very honorable thing to do.I will bring back this wek and they will finish the wheel alignment work and touch=up some small paint chips.Matt the salesman was a nice young gentleman and Dimitry and Nigel were also very professional
May 11, 2014
Dealer responded quickly .. Buyer decided not to pursue any further
negotiation as vehicle is extremely overpriced ....
May 9, 2014
Very nice.
Apr 23, 2014
Exelent
Mar 21, 2014
Excellent
Jan 15, 2014
They responded immediately.
Dec 30, 2013
Never ever go here! Rude. Rude.
Rude. My husband and I went
here and the car we wanted to
test drive was raised on a
platform for showing. They must
of wanted to make sure we
wanted the car before there lazy
selfs would take down the car.
Asked for us to fill out credit
application before we even
looked at it! Who do they think
they are? Beware of this pricks!
May 19, 2015
Response from current dealership:
Liz wanted to test drive a vehicle. The car was on the ramp, which is never an issue. Sales associates ask the customer to fill out a credit app so we can run the credit. Meanwhile sales associate went out side to take the vehicle from the ramp. While the vehicle was taken from the ramp the customer got upset that we asked them to fill out credit app and left. We are a reputable company and always going above and beyond for our customers. If customer got upset we are apologizing. It was not our intentions to make them upset. We are in the business to sell.
Dec 22, 2013
I indicated where I needed to be prior to
driving an hour to the dealership. I was
told they were willing to negotiate. I
went down today and they refused to
budge a nickel because "this Toyota
Tundra is a rare vehicle". It's a Tundra...
nothing rare about it. Thanks for
wasting my time.
May 19, 2015
Response from current dealership:
That is true. We price our cars aggressively to sell. On the other hand, if my sales associate mention that we are negotiable on the price, that means that we can come down on the price. The customer wanted for us to come down $4000. Obviously we are not able to do that. We try to make a deal with every customer if it makes sense.
Dec 19, 2013
very good conversation, ex feedback, will buy from them
Dec 17, 2013
Very responsive
Oct 1, 2013
Eddie was very helpful and calling for me to come 'test drive'.. thank you
Jul 22, 2013
Follow-up was professional and timely to my inquiry.
Jun 21, 2013
Never saw the car advertised, even though I was assured it was still
available.
Mar 2, 2013
Pushy car wasn't worth the price.
Dec 13, 2012
Beware. They sent an email stating the vehicle that I was interested in
was sold. Then they left several messages on my cellphone that they
wanted to discuss the car, please call. The car had been sold and the
phone messages were deceptive.
Sep 27, 2012
very professional.We bought this vehicle
Jul 31, 2012
very responsive to requests