Done Deal Motors

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1027 Turnpike St
Canton, MA 02021

Sales: (781) 575-0004

Service: (781) 575-0004

Today 11:00 AM - 4:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 1, 2018
I inquired about a vehicle. Unfortunately it was in the process of being sold. The salesperson asked if she could help with any other vehicle I might be interested now or in the future.
1 people found this review helpful.
Mar 29, 2018
Robert Davis
Got back to me promptly with helpful info. I went in another direction but this shop was fine to work with.
1 people found this review helpful.
Mar 24, 2018
Helpful
1 people found this review helpful.
Mar 6, 2018
Sales manager never got back to us on a concern while we were there, and never called when we asked for him to. Not Very good.
1 people found this review helpful.
Feb 25, 2018
What they advertise they do not have. I emailed them I got a response I drove an hour in bad weather, when I got there guess what? It was sold a couple days a go. They blamed it on the IT guy??? Really???, also they do not budge on prices so don't think you can make a deal even if you are paying cash.
1 people found this review helpful.
Feb 19, 2018
123cargurus
Great Jeep Choices but I found a lower price elsewhere and I needed heated seats.
2 people found this review helpful.
Feb 12, 2018
After telling them I was not interested due to other circumstances, I kept getting calls and emails. Very annoying
1 people found this review helpful.
Jan 31, 2018
Good
2 people found this review helpful.
Jan 25, 2018
Nick was very helpful, friendly and most of all courteous. Easy and fast transaction! Thank you Nick
Jan 23, 2018
Fast, professional response.
Jan 16, 2018
Very good
1 people found this review helpful.
Dec 28, 2017
c5_1994
Dealer was very good at contacting me and following up . Very respectful & was willing to do everything but lower the price , stating it was “ non-negotiable “ . Car was overpriced by about 3k and I eventually went with another deal and saved abt 5k . Summary : never been there before but seems like a legit dealership from photos and customer service but cars are overpriced and chances are they won’t budge .
6 people found this review helpful.
Dec 22, 2017
Nice truck but not willing to move much at all on price. Was hoping to come to a common price just think the price is a bit high. Otherwise nice clean facility, and representatives got back to you in a timely manner.
2 people found this review helpful.
Dec 21, 2017
Meanwhilefarm
sent an email right away,, great follow up!1 Whether i buy from them or not, SUPER customer service
Dec 7, 2017
GuruZK243
Very professional and friendly upon our visit. Although we did not make a deal, I would recommend this dealer to anyone! Dimitri and Andre were very polite and make you feel comfortable.
Dec 6, 2017
GuruZWT6W
Responded back quickly . Was looking at the blue corvette grand sport. Was over priced. Dmity was every nice and no pressure . I would have bought it that day if he came down. I bought a 2012 corvette grand sport, somewhere else and got a good deal.
Nov 28, 2017
It was easy as breeze to deal with done deal, prices were already lower than the market for a great conditioned vehicle. I strongly recommend done deal!!!
1 people found this review helpful.
Nov 17, 2017
They’ve gotten back to me quickly , I’ve made an appointment and unfortunately a family situation caused me to miss, I got back to them we rescheduled and I’m anticipating our meeting tomorrow!
1 people found this review helpful.
Nov 13, 2017
Unless you have perfect credit don't bother! I came by and asked if I could put a deposit down on a car before they even knew my info and the salesman said "if someone comes in to buy the truck I'm going to sell it to them."
1 people found this review helpful.
Nov 8, 2017
Great experience. Car didn't work out for us but I would recommend this dealership.
1 people found this review helpful.
Oct 19, 2017
Great
2 people found this review helpful.
Oct 17, 2017
They got back to me, right away. Great customer service.
4 people found this review helpful.
Oct 17, 2017
Excellent to deal with friendly but not pushy. Give them a try.
4 people found this review helpful.
Oct 5, 2017
Justmakebelieve
Left me on hold and didn’t pickup. I hung up and purchased a car elsewhere.
0 people found this review helpful.
Oct 3, 2017
bdelguidice
No pressure sales & knowledgeble staff. Dmity and Chad in Finance made the transaction go seamlessly.
7 people found this review helpful.
Sep 25, 2017
dealer said vehicle was clean and was not owned by a pet owner.... vehicle smelled like dog. vehicles at this dealership were at least 4K overpriced than every other vehicle shown on car gurus. Dealer said vehicle was in pristine condition. There were many ink stain all over the vehicle carpeting and the check engine light was on. I questioned the sales person about the light and his response was that there are issues with every vehicle 100K miles... I retorted saying that your vehicle is almost 5K more than every other like and comparable vehicle and you told me over the phone that the car
5 people found this review helpful.
Sep 25, 2017
Himm44
They did respond back, very courteous and helpful.
9 people found this review helpful.
Sep 23, 2017
Great
9 people found this review helpful.
Sep 14, 2017
rad1921
5
I contacted them, they replied back fast. They are just too far away to do business with.
13 people found this review helpful.
Sep 13, 2017
GuruD4W3M
Dealership got back to me quickly and forwarded additional pictures of the vehicle. As I never went to view the vehicle didn't have direct contact with them.
13 people found this review helpful.
Aug 29, 2017
We were looking for a Lexus,and found this was the best deal,Great people to talk to.Would recommend going here!
20 people found this review helpful.
Aug 27, 2017
Although we were unable to complete a deal on the car because of a personal preference related to the condition of the car, my experience with these people has been nothing, but 1st class. It would be a pleasure to do business with this establishment.
23 people found this review helpful.
Aug 23, 2017
They replay very fast. Thank you so much.
24 people found this review helpful.
Aug 21, 2017
Replied quickly via email but we were unable to agree upon a lower price than advertised
26 people found this review helpful.
Aug 16, 2017
Top notch
27 people found this review helpful.
Aug 14, 2017
Dennis LaBranche
outstanding dealership, great to talk with and very helpful
29 people found this review helpful.
Aug 6, 2017
They responded right away and even set up vehicle for test drive and while i test drive there car. They would inspect my car for trade... They attempted several times to accommodate me to see the vehicle but unfortunate i wasn't able to get to them because of work or other reasons.
29 people found this review helpful.
Jul 25, 2017
buying experince was great Ed was great explained everything process was easy no pressure
40 people found this review helpful.
Jul 22, 2017
Spoke with sales department, they were gonna call me back the next day - never did . Seems like a very pour managed place .
1 people found this review helpful.
Jul 18, 2017
Responded right away, made an appointment to check out the vehicle I was interested in. I went to look at it and about 2 hours later I was driving my new vehicle home. Great customer service, and fast too. Thank you!
39 people found this review helpful.
Jul 7, 2017
Contacted on couple different vehicles . Wouldn't give me direct answers to my questions and the dealership is a bit of a ride for me so didn't want to take the trip without the answers so never went
3 people found this review helpful.
Jul 5, 2017
Asked to hold a vehicle, was promised it would be held over Fourth of July weekend. Vehicle was sold regardless.
6 people found this review helpful.
Jun 23, 2017
Did not visit as vehicle started the purchase process during our communication was informed promptly when it occurred.
49 people found this review helpful.
Jun 20, 2017
The owner was very nice to sit with me and answer all of my questions and concerns, did not go with the vehicle because the car I looked at had too much custom work done to it. I did find it funny though how the tires on the vehicle needed to be replaced and additional price couldn't be adjusted for he hassle, considering it seemed like they weren't going to try and give me new tires before it left the lot. The after market FRS kit on a BRZ through me off and explains the pricing of the vehicle but I wouldn't pay for that considering the custom work done, price range and cracks in the body. Other than that with no negotiating on a price, the owner was a nice guy.
4 people found this review helpful.
Jun 19, 2017
Melissa Hall
Dealership staff extremely friendly and accommodating. The finance manager showed up and waited for us on FATHER'S DAY, Sunday evening. They even offered lunch while we were there initially looking at the vehicle. Good prices on GREAT vehicles. High end dealership with amazing deals. Will shop there again, and recommend to anyone looking to buy a QUALITY used car at under book value!
54 people found this review helpful.
Jun 18, 2017
Guru7YDZ
Excellent
52 people found this review helpful.
Jun 12, 2017
Guru99SG1
Great everything
53 people found this review helpful.
May 23, 2017
very professional fast and accurate
54 people found this review helpful.
May 18, 2017
Returned my call quickly with all details on the Volvo. I hope to purchase before it''s gone!
56 people found this review helpful.
May 15, 2017
Fast responce. Adam was very nice. Even though I did not buy from them I would regcommend them. They just didn't have what I am looking for at this time.
56 people found this review helpful.
May 3, 2017
mcibew
Ok- we bought the car. Not great - I liked the salesman. i was just frustrated with the additional charges that was tacked onto the $7800
6 people found this review helpful.
Apr 25, 2017
The sales process was decent from the beginning, however when I picked up the vehicle the tail light wasn't repaired as it was supposed to be which leads me to believe the check promised on the alignment wasn't done as promised as well. Also the sticker and the online listing include a soft top, but dealer refused to provide. Instead they offered to sell me one... Too bad because they have nice vehicles.
9 people found this review helpful.
Apr 19, 2017
GuruCC35
Although they did not negotiate on the price, I still gave them 5 stars because they were professional, responsive, and easy to work with. We also felt that the price was reasonable given the low mileage.
55 people found this review helpful.
Apr 11, 2017
very nice people
57 people found this review helpful.
Apr 7, 2017
Rosemaryshea
Nice friendly straight forward owner and staff. I bought the car! Very happy
57 people found this review helpful.
Mar 28, 2017
kimj_
Everyone was very nice and very helpful. They made finding a car for for me a wonderful experience.
55 people found this review helpful.
Mar 19, 2017
Very pleased with the car. Sales staff were all great. Would buy from them again not pushy and had a great experience. Salesman nick was very direct and accommodating.
56 people found this review helpful.
Feb 23, 2017
professional ,courteous, straight forward,classy
57 people found this review helpful.
Jan 22, 2017
Dmitry was our salesman and he was great! Very personable and NOT at all pushy. He took the time to get to know us and work with us. I would highly recommend DoneDeal and I live an hour away in Rhode Island. Serg and Ed were great too! If you are looking for a well cared for and maintained used vehicle try DoneDeal first. Rebecca
55 people found this review helpful.
Jan 16, 2017
Never bought the car but they sounded really professional
55 people found this review helpful.
Jan 4, 2017
cpisto
35
Was contacted quickly but not pressured. Only reason I didn't buy is because I refinanced my current loan.
54 people found this review helpful.
Dec 26, 2016
Very Informative and quick
54 people found this review helpful.
Nov 20, 2016
Salesperson was not that knowledgeable about the vehicle but the GM was. They were not willing to negotiate on the price of the truck and offered me less than market value for my trade. It just didn't work out but they clearly know how to run their business for profit.
7 people found this review helpful.
Nov 8, 2016
Charging three times what the vehicle is worth and then argued as to why this 6000 vehicle is worth 15000. Refused to budge on price and was rather rude.
13 people found this review helpful.
Oct 26, 2016
Very easy to deal with, everyone I dealt with were attentive and not pushy. I was shocked that I was approved within minutes especially on a Saturday and if I wanted to wait I could have driven my new SUV that day! Other used car dealers I have dealt with have been shady and the cars are beat up and not what they advertise total waste of time. Done deal is the polar opposite. Quality super clean cars with a variety of price range and vehicles to choose from. They are exactly what they advertise! Very happy with my expirience
55 people found this review helpful.
Oct 13, 2016
Excellent from start to finish.
55 people found this review helpful.
Sep 1, 2016
Was very willing to work with me & my schedule to go for a test drive.
55 people found this review helpful.
Aug 31, 2016
Very pleasant, not pushy, interested in what I am looking for; followed up afterwards.
55 people found this review helpful.
Aug 25, 2016
1,445
Car was overpriced, though it was a nice example with low miles. There are no negotiations. They did have another car there but I believe it's gone now. The woman wo called was polite and tried several times to get me to go look at the overpriced car. I dropped it.
55 people found this review helpful.
Aug 24, 2016
Great experience! Answered all questions and emails, had all paperwork ready and waiting. Overall I would highly recommend Done Deal Motors!
55 people found this review helpful.
Aug 20, 2016
I emailed the day before and in the morning I called. We arrive there one other person there test driving a car. It wasn't busy. The staff didn't know where the car was parked, my husband found it but they didn't know where the keys were so we waited for a bit and they couldn't find the keys. The next day we got a call that the keys were found. I know this stuff happens but I had emailed and called about this car, for good customer service you should be ready. Shoppers for manual cars are easy to come by.
10 people found this review helpful.
Aug 18, 2016
Reply quickly
55 people found this review helpful.
Aug 11, 2016
Great experience!!!
55 people found this review helpful.
Aug 2, 2016
Excellent
55 people found this review helpful.
Jul 23, 2016
Responded via email and phone. Stayed they would not move on price. Called days later after I'd bought from someone else that they might deal on price. Too late. I had cash in hand and was ready to buy.
9 people found this review helpful.
Read 55 old reviews
Jun 23, 2016
They were great! I will send my friends!
55 people found this review helpful.
Jun 11, 2016
My experience with the dealer was good. They are very nice people who are willing to help. I am pleased with the purchase I made. My thanks to Matt, Eddie, Dietrich, and Shaunee. I wanted to work with them on the price, since it is above KBB but in the end the vehicle was unique and difficult to value. Mechanically the vehicle is very sound. The body and interior were virtually spotless. They did some extra work that I had asked for without any complaints. The only issue that I have is they are under staffed and so I had to wait at times while other customers were being helped.
55 people found this review helpful.
May 18, 2016
Slow response, I had to call to schedule a time to see the car. Did not want to negotiate price at all. Did not call to notify that the car was being looked at by another interested party. Did not buy, and do not recommend.
8 people found this review helpful.
May 16, 2016
Called me back after my inquiry in 24 hours but could not tell me if the car was available, which was my original question.
4 people found this review helpful.
May 4, 2016
Was emailed and called soon after I inquired through Cargurus. Shauni was great, very helpfull. Test drove the car and brakes felt a bit shaky. Done deals replaced all four roters and pads, very nice. Eddie the finance guy was very helpfull and matched the rate I had been preaporoved for. Very honest people.
55 people found this review helpful.
Apr 27, 2016
Responded right away about car. I am still trying to make up my mind.
55 people found this review helpful.
Apr 2, 2016
Awesome selection of clean low mileage vehicles fairly priced....was too upside down on my trade to make a deal that made sense but will definitely return in the future. Owners were present and courteous dealt with Shauni & Adam who were awesome.
55 people found this review helpful.
Apr 2, 2016
Very good
55 people found this review helpful.
Mar 30, 2016
Great
55 people found this review helpful.
Mar 27, 2016
test drove the car, made a cash offer and not willing to work with people.
4 people found this review helpful.
Mar 21, 2016
The dealer contacted me right away by both e-mail and phone - That is great! Made them a solid NADA book offer on their car and they declined which is fine too. Check out the number of days their vehicles stay in inventory - they are running a museum - Best of luck to them.
54 people found this review helpful.
Mar 14, 2016
Their awesome and patient.
55 people found this review helpful.
Mar 3, 2016
Exactly what you think of when you hear used car salesman. Shady and slick.
10 people found this review helpful.
Feb 14, 2016
zuzzy916
Top notch car dealer! A no pressure experience I would recommend to anyone. Shauni and Matt were above and beyond. I highly recommend this dealership for a friendly and fair car buying experience.
55 people found this review helpful.
Feb 1, 2016
pauldaly
Professional emails and followups. But most vehicles seemed priced on the very high end. Not a lot of value.
5 people found this review helpful.
Jan 28, 2016
An absolute pleasure to deal with. From the purchase, to the trade in - to driving the car off the lot. Highly recommended!
55 people found this review helpful.
Jan 27, 2016
aleisikorovsky
They overvalue their car that's been on the lot for 255 days.
9 people found this review helpful.
Jan 21, 2016
Professional environment - Great experience .
55 people found this review helpful.
Jan 3, 2016
deedlesma
Very professional and helpful
55 people found this review helpful.
Jan 2, 2016
Decided to go with a Transit instead but Done Deal Motors was great. Fast response no pressure no haggle price. Drove Sprinter on my own. I think it would have been a smooth transaction if we went this way. Thanks
55 people found this review helpful.
Dec 27, 2015
Great people. Really nice to talk to. Did not buy but test drove a truck. Still shopping. Would recommend to anybody.
55 people found this review helpful.
Dec 1, 2015
the people,all of them were very courteous,went out of their way to make things right,have not bought a car there yet ,but will be going back to purchase a lexus .
55 people found this review helpful.
Nov 22, 2015
Called to tell me jeep was no longer available and never got back to me about other inquiry..... Their loss
3 people found this review helpful.
Oct 23, 2015
Great! Ask for Shauni, when you contact them. She does a great job with making you feel special.
54 people found this review helpful.
Oct 4, 2015
I like how they keep me posted.
50 people found this review helpful.
Aug 11, 2015
Asking far too much for a vehicle that has 85.6 miles. $7k over the market price for which I'd loose as soon as I drove it off the lot. $14k loss if I were to trade it in for another vehicle. Sales person was good to me but wouldn't budge on the price. Oh Well! Still looking.
5 people found this review helpful.
Jul 17, 2015
Drove 1.5 hrs to look at a miata they said was in good condition. Rockers were completely rotted out and filled with bondo, battery was dead, once jumped it wouldn't idle and their was a ton of valvetrain noise. Overall a piece of junk. Would have been nice if they were honest so I didn't waste my time.
8 people found this review helpful.
Feb 16, 2015
Sales people were very professional. I would recommend them.
Jan 15, 2015
migration_jacmacattack
Has been keeping me up to date on this auto looks like a great buy still interested trying to get wife on same page.
Jan 8, 2015
Prompt and professional response to inquiry through CarGurus
0 people found this review helpful.
Jan 5, 2015
Very nice people to work with
Nov 26, 2014
Too bad the car was sold.
Nov 24, 2014
They did respond quickly.......but I feel that they were misrepresenting a luxury vehicle that I took for a test ride, ..I had my mechanic inspect the vehicle the next day and he pointed out to me many problems with the under carriage where it looked like original parts were replaced and that the body might have had a total make over, wheel rims rusting, power steering leak, etc. the offer did sound too good to be true and it was just that.
2 people found this review helpful.
Sep 22, 2014
good dealing with them so far.the day I came to pick=up my car they were replacing 2 tie rods ends on my car and also replaced the rear brakes,which was a real surprise to me and a very honorable thing to do.I will bring back this wek and they will finish the wheel alignment work and touch=up some small paint chips.Matt the salesman was a nice young gentleman and Dimitry and Nigel were also very professional
May 11, 2014
Dealer responded quickly .. Buyer decided not to pursue any further negotiation as vehicle is extremely overpriced ....
May 9, 2014
Very nice.
Apr 23, 2014
Exelent
Mar 21, 2014
Excellent
Mar 19, 2014
Dealership responded quickly, but car was sold ): Associate proceeded to attempt to help me find something similar, but no luck. Looking forward to a call/e-mail on new arrivals
Jan 15, 2014
They responded immediately.
Jan 2, 2014
responded
Dec 30, 2013
Never ever go here! Rude. Rude. Rude. My husband and I went here and the car we wanted to test drive was raised on a platform for showing. They must of wanted to make sure we wanted the car before there lazy selfs would take down the car. Asked for us to fill out credit application before we even looked at it! Who do they think they are? Beware of this pricks!
2 people found this review helpful.
Response from current dealership:
Liz wanted to test drive a vehicle. The car was on the ramp, which is never an issue. Sales associates ask the customer to fill out a credit app so we can run the credit. Meanwhile sales associate went out side to take the vehicle from the ramp. While the vehicle was taken from the ramp the customer got upset that we asked them to fill out credit app and left. We are a reputable company and always going above and beyond for our customers. If customer got upset we are apologizing. It was not our intentions to make them upset. We are in the business to sell.
Dec 22, 2013
I indicated where I needed to be prior to driving an hour to the dealership. I was told they were willing to negotiate. I went down today and they refused to budge a nickel because "this Toyota Tundra is a rare vehicle". It's a Tundra... nothing rare about it. Thanks for wasting my time.
1 people found this review helpful.
Response from current dealership:
That is true. We price our cars aggressively to sell. On the other hand, if my sales associate mention that we are negotiable on the price, that means that we can come down on the price. The customer wanted for us to come down $4000. Obviously we are not able to do that. We try to make a deal with every customer if it makes sense.
Dec 19, 2013
very good conversation, ex feedback, will buy from them
Dec 17, 2013
Very responsive
Oct 1, 2013
Eddie was very helpful and calling for me to come 'test drive'.. thank you
Jul 22, 2013
Follow-up was professional and timely to my inquiry.
Jun 21, 2013
Never saw the car advertised, even though I was assured it was still available.
1 people found this review helpful.
Mar 2, 2013
Pushy car wasn't worth the price.
1 people found this review helpful.
Dec 13, 2012
Beware. They sent an email stating the vehicle that I was interested in was sold. Then they left several messages on my cellphone that they wanted to discuss the car, please call. The car had been sold and the phone messages were deceptive.
1 people found this review helpful.
Sep 27, 2012
very professional.We bought this vehicle
Jul 31, 2012
very responsive to requests
Mar 1, 2012
Those guys too very good care of me I like the way they do business
Jan 2, 2012
D0mestic_engineer
This dealership was far away but I traveled anyway. They failed to mention on the phone they had two lots. So there smaller lot was closed. I went home emailed and they told me I went to the wrong lot. I drove back the next day. They let me test drive the car which was all good except I had my two children with me and they didn't even offer to help with anything. They just put the dealer plate in the car and said your all set. No pressure yes. Considerate and courteous customer service NO! If you want to hand them money and just buy a car you know nothing about this is the place to go. I personally will buy somewhere else and I am purchasing a car within the next week.
Dec 24, 2011
martin very nice salesman helpful not pushy

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