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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Don
Feb 26, 2026
Kieth was helpful and polite. Did not get a deal together.
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Mike
Feb 23, 2025
The Sales Responded to my inquiry promptly . That is a start to a good buying experience . Thank you
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Sep 29, 2024
Bought a used 2015 Chevy Malibu from these guys recently. As a young woman, and a first time car owner, I was very skeptical of dealerships knowing how they often target my demographic to get an extra buck. Craig Krueger helped me, and was very kind and straightforward during the entire process. The day of the vehicle purchase, there was an issue with one of the rear tires making a noise that wasn't heard during the test drive while driving home. I messaged Craig about the issue, but having already driven the vehicle off the lot, I was nervous I wouldn't be assisted. Craig responded promptly, asked questions to pinpoint the issue, and told me they would get it fixed and cover the cost as soon as I could bring it back in. They apologized for the inconvenience and gave me a car to drive while doing the necessary maintenance/repairs, and I was able to bring my vehicle home without any further issues or extra charges. I couldn't be more satisfied and am so grateful for the service!
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Megan
May 24, 2023
Beware if you ask about damages they either have no idea of what they are selling or they lie and do not give the full picture. 2021 equinox that we drove over an hour and fifteen to see and had asked specifically about the damage and was told incorrect info and left the major damage out. BEWARE AND LOOK OVER VERY CLOSELY AS THEY DO NOT IT SEEMS.
1 of 1 people found this review helpful.
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Kathlyn
Jan 28, 2023
Very caring sales team. No pressure sales and seemed to genuinely care about what I was looking for. Unfortunately 20 minutes after I left the oil light went on. Since they didn’t have service techs on the weekend they sent me to the local oil live place that they knew the team who took care of the issue with no cost to me.
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Ace
Jul 5, 2022
Very professional and friendly staff. Mike helped my family with any question we had and made sure we found exactly what we were looking for. Unfortunately, the vehicle was no longer available when we checked the vehicle out but definitely going to suggest this location to others and make sure you ask for Mike.
1 of 1 people found this review helpful.
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Apr 28, 2022
Called within a day and explained that the car has been sold already.
1 of 1 people found this review helpful.
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Feb 27, 2022
Mike the salesman was great. Followed up immediately. We ended up buying the vehicle from him.
2 of 2 people found this review helpful.
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Daron
Aug 18, 2019
Great group
0 of 1 people found this review helpful.
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May 30, 2019
They did an excellent job of helping me with this vehicle.Very professional and friendly
1 of 1 people found this review helpful.
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May 2, 2019
Wonderful experience! I received no pressure but always prompt attention and service. Dan was very honest and fair. He also was knowledgeable about my vehicle. Highly recommend Dearth they were a pleasure to work with. I LOVE my Acadia that I bought!
1 of 2 people found this review helpful.
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Donna
Jan 15, 2019
Helpful!
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Mark
Dec 11, 2018
Great working with Keith, would definitely buy there again
1 of 1 people found this review helpful.
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Carol
Nov 19, 2018
Bought the vehicle on a Friday and discovered a leak in the sunroof on Saturday. We wanted to use the 3 day exchange policy they offer and we're not successful in doing so working with the dealership. They offered two options, one was a vehicle that cost 5k more and the other was 1200.oo more but after inquiring about this vehicle we we're told it was sold. I would not recommend this dealership.
1 of 1 people found this review helpful.
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Nov 19, 2018
Response from current dealership:
Thank you for your review.  We welcome all feedback to further improve our customer service.  We offered to repair the vehicle at no cost as well as exchange, both options were available through auction and time sensitive, therefore we were not successful in the agreement of the exchange which was a 3 day/150 mile policy that we extended to 6 day/300 mile.  Thanks again for your feedback.
Thomas
Oct 1, 2018
We drove the vehicle off the lot and drove it home! That about sums it up. Dearth made the process easy and flawless.
1 of 1 people found this review helpful.
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Aug 20, 2018
Sue help me a lot and always with smile tnks
1 of 1 people found this review helpful.
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Mar 23, 2018
My experience with Dearth Buick was nice. I was treated very professionally. I would recommend them.
1 of 1 people found this review helpful.
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Feb 6, 2018
Fast knowledgeable and pleasant
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Dave
Aug 18, 2017
Purchased a 2014 GMC Terrain. The experience overall was good. Did not get what I considered fair price for my trade. Other than that Dan did a great job.
1 of 1 people found this review helpful.
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Aug 19, 2017
Response from current dealership:
Dave,

Thank you for your purchase experience feedback.  I understand your desire for a stronger trade in value.  We employ several valuation tools and a thorough appraisal process to give you the best offer.  I'm glad to hear that Dan made your experience enjoyable.  We wish you safe and spirited driving in your Terrain.

Sincerely,

Bryan Rach
General Manager
Dearth Buick GMC
602 8th Street
Monroe, WI 53566
(608) 328-8181
www.DearthBuickGMC.com

Eric
Jan 22, 2017
I emailed them to get some more pics of a truck and they emailed me back right away and said they would get me more pics, but never did
1 of 1 people found this review helpful.
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Jan 25, 2017
Response from current dealership:
Sorry to hear this Eric. I'd be glad to have this done right away today for you. Please let me know who you worked with.
Thank you,
David Dargenio
General Sales Manager
david.dargenio@csmautomotive.com
Otis
Mar 3, 2016
They contacted me within 5 mins. And he sent me more pics of the vehicle.
1 of 1 people found this review helpful.
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mark
Aug 10, 2015
car was sold before I got there but they did a good job communication with me.
1 of 1 people found this review helpful.
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Nov 5, 2014
Terrible! Wasted my time! The vehicle they listed is not even for sale. they told me it is a loaner car and not for sale. They use this ad to generate leads to sell other vehicles on their lot.
1 of 1 people found this review helpful.
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ruth
Mar 7, 2014
no pressure, answered all my questions to my satisfaction, followed up via email in a timely manner,
1 of 1 people found this review helpful.
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Kevin
Jul 11, 2013
Salesman was great
0 of 1 people found this review helpful.
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