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Dan Cummins Ford Lincoln
About Us
At Dan Cummins Ford Lincoln, we believe in doing business with integrity and care. Our customers choose us because we make the car-buying process easy, transparent, and enjoyable. Whether you’re looking for a tough Ford truck or a refined Lincoln SUV, our team is here to help you find the perfect fit with honest pricing and exceptional service. We’re proud to bring the trusted Dan Cummins reputation to the Ford and Lincoln community — offering the kind of experience that keeps customers coming back.
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Today 8:30 AM - 8:00 PM (Open now)
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4080 Lexington Road
Nicholasville, KY 40356
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Feb 23, 2026
My dealers name was Duston he was very good at what he does.before I drove 10 hours he made sure I had a good idea of what I was getting. Very helpful he took plenty of videos and pictures as I asked for.I Couldn’t have asked for a better experience
Feb 25, 2026
Response from current dealership:
Thank you so much for choosing Dan Cummins for your car purchase, Matthew! We are thrilled to hear that you had a great experience with Duston and that you found our dealership worth the drive. Have a wonderful day!
Everyone from the detail guys to the finance officer ensured that I got the Dan Cummins Deal
I totally enjoy my 2007 VW GTI MK5.
Most of all I would like to thank Pierce
Hanes for his excellent customer service and I highly recommend Dan Cummins Ford.
Feb 9, 2026
Response from current dealership:
Thank you so much for sharing your experience with us, Alan! We are happy Pierce provided you with an excellent experience and got you in the vehicle perfect for you! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. Have a great day!
Haven't purchased yet but their associate's (Kamri) commitment to finding me the right car has been relentless. I am simply going to work with her until 'We' find something. Old school customer service.
Jan 19, 2026
Response from current dealership:
Thank you so much for taking the time to leave us this review! We truly appreciate your kind words for Kamri, and we will pass them along. Have a wonderful day!
Feb 2, 2026
Response from current dealership:
Thank you for this 5-star rating, Joe! Have a wonderful day!
Jan 12, 2026
Very happy with my experience. Staff is top notch and professional.
Jan 12, 2026
Response from current dealership:
Thank you so much for this 5-star review, James! We are glad you had a great experience with us at Dan Cummins, and we truly appreciate your kind words for our staff. Have a lovely day!
Nov 24, 2025
Response from current dealership:
Thank you for this 5-star rating! We are thrilled that you had a great experience with us at Dan Cummins. Have a lovely day!
Oct 20, 2025
Response from current dealership:
Thank you for this 5-star rating, Thaddeus! Have a great day!
Sep 23, 2025
Response from current dealership:
Thank you so much for this 5-star review! We are so glad to hear that you had a great experience with Dan Cummins. Have a wonderful day!
Sep 7, 2025
We went to the dealership to purchase a car. When we got there, we were informed the car had a deposit on it. They still had it listed for several days even though it had a deposit on it. They proceeded to contact us to ask if we were still interested, and we asked if the deposit had been removed. It had not. We were very confused and frustrated with this experience and decided to do our business elsewhere.
Sep 8, 2025
Response from current dealership:
Emma, we appreciate you bringing this matter to our attention, and taking the time to give us feedback about your experience so that we can improve. If you have a free moment, please reach out to our General Sales Manager, Mark Hunt at 859-215-1014, Ext. 2804 regarding your experience with us. We look forward to speaking to you!
Sep 3, 2025
Dan Cummings Ford Lincoln- in all my years of car buying- was truly the utmost professional dealership I have ever worked with. The experience was top notch- from the time we were welcomed into the dealership, till the time we left with our new vehicle. And the truck we bought was about $1100.00 ( yes I said Eleven Hundred Dollars) less than everywhere else we checked. BEST price ever!
There salespeople were tremendous and you can tell everyone just loves working there. They truly care and went above and beyond what we would have ever expected- to make sure we were satisfied with our lovely new truck.
Sep 3, 2025
Response from current dealership:
Susan, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience with Dan Cummins, and we truly appreciate your kind words. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words, and we look forward to seeing you again!
Keep asking me to come and test driver or look at the cars but I knew they would want several thousand dollars down. So I had them do the credit application before I went there what do you know they wanted a substantial amount down or a co signer. Just like everyone else they say they can get you in a vehicle with any type of credit but then want thousands down. Don't keep reaching out as if you can help someone but then want a bunch of money down. Times are hard!
Aug 11, 2025
Response from current dealership:
We appreciate you bringing this matter to our attention, and taking the time to give us feedback about your experience so that we can improve. If you have a free moment, please reach out to our General Sales Manager, Mark Hunt at 859-215-1014, Ext. 2804 regarding your experience with us. We look forward to speaking to you!
Customer service was very good. Unfortunately someone else beat me in purchasing this car. I’m looking for a similar vehicle, same color and price.
Thank you
Aug 6, 2025
Response from current dealership:
Thank you so much for taking the time to leave us this review! We are glad to hear that you had a great experience with us at Dan Cummins. Have a lovely day!
Jul 3, 2025
They was very helpful & trying to get me in a vehicle of my choice
Jul 3, 2025
Response from current dealership:
Thank you for choosing Dan Cummins for your vehicle purchase, Tracy! We are so glad to hear that you had a great experience with us. Have a wonderful day!
Jun 30, 2025
Response from current dealership:
Thank you so much for this 5-star rating! We are thrilled that you had a great experience with us at Dan Cummins. Have a lovely day!
Jun 23, 2025
Response from current dealership:
Thank you for taking the time to leave us this review! We are glad you had a great experience with us at Dan Cummins. Have a wonderful day!
May 30, 2025
Great person
Jun 3, 2025
Response from current dealership:
Thank you so much for this 5-star rating! Have a lovely day!
May 22, 2025
Response from current dealership:
Thank you for this 4-star review! Have a lovely day!
Apr 28, 2025
Response from current dealership:
Thank you for this 5-star rating, Chuck! Have a great day!
I was out of state which caused some issues but all went well, and I got a good deal on a nice truck.
Apr 28, 2025
Response from current dealership:
Thank you for taking the time to leave us this review, Thomas! We are glad you had a great experience with us at Dan Cummins. Enjoy your new truck!
Apr 24, 2025
Quick and very attentive!
Apr 25, 2025
Response from current dealership:
Thank you for taking the time to leave us this review, Patrick! We are so glad you had a great experience with us at Dan Cummins. Have a great day!
Fast and Easy experience all the way around from the test drive to the purchase! I would definitely recommend you all to my family, friends, neighbors, and co-workers! Titus went above and beyond to get me e great deal on my dream vehicle!!! The first Mercedes Benz that I’ve ever owned was given to me this one I actually purchased all on my own and I’m forever grateful and thankful!!! You all are the BEST!!! You all put the sales in salesman!!!
Mar 17, 2025
Response from current dealership:
Thank you for this wonderful review, LaVonna! We greatly appreciate your recommendation and your kind words for Titus, we will pass them along. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Enjoy your new Mercedes Benz!
Mar 14, 2025
Very helpful kept in contact
Mar 14, 2025
Response from current dealership:
Thank you for this 5-star rating, Jimmy! We appreciate you taking the time to share your experience with us and the community. Enjoy your new vehicle!
Mar 11, 2025
Response from current dealership:
Mark, thank you for bringing this matter to our attention. We have made the appropriate members of the management team aware of the situation and we will be diving further into it. Please expect to hear from us soon. We appreciate your feedback.
Feb 27, 2025
It was an awesome experience. The entire staff of workers there are respectful, informed, and honest. I would recommend everyone to shop with the Dan Cummins car lot in Nicholasville KY. I love the truck they sold me..
Mar 3, 2025
Response from current dealership:
Thank you for this 5-star rating, Marlon! We are so glad you had a wonderful experience with us, and we greatly appreciate your recommendation. Enjoy your new truck!
Tim short of Maysville made buying a breeze. Salesman was quick to answer all of my questions and easy to work with. Will definitely be back!!
Feb 28, 2025
Response from current dealership:
Thank you for this 5-star rating, Ted! We are so happy Tim provided you with an excellent experience and got you in the vehicle perfect for you. Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. Thank you for your kind words and we look forward to seeing you again!
Gave me a Price on messenger,, made a date to see vehicle,, tryed to work with me, anyway he could’
Feb 17, 2025
Response from current dealership:
Thank you so much for this 4-star review and for recognizing our teams' efforts to help you find the perfect vehicle!
Jan 7, 2025
Response from current dealership:
Thank you for this outstanding review, Rene!
Dec 20, 2024
Everyone I spoke to was very polite and professional.
Dec 23, 2024
Response from current dealership:
Thank you for the 5-star review!
Nov 29, 2024
Very helpful and knowledgeable treated me very well
Dec 2, 2024
Response from current dealership:
Thank you so much for this 5 star review, Robbie. We really appreciate you being a customer and we’re here for you anytime and we look forward to seeing you again!
Oct 22, 2024
Will never go back. Was very upfront about having my credit ran. Was told we will make it work. Well..they didn’t. They ran my credit twice took the hits to my score and wanted a sizable deposit that I told them I will not have for a couple of days. Sold the car the very next day. I was upfront about my deposit from the beginning and feel like they did not care. Played games ..did not care about me or my credit being ran only selling the car. Was a complete waste of time and effort and my credit score took a hit for nothing.
Oct 24, 2024
Response from current dealership:
Paul, we appreciate you bringing this matter to our attention. We always strive to ensure our customers have a first-class experience, however, it appears you did not. We have made the appropriate managers aware of the situation and they will be digging deeper into this. You will hear from us shortly to discuss. We greatly appreciate your feedback.
Oct 2, 2024
Response from current dealership:
Thank you for the 5-star review!
Show older dealer reviews 176
Aug 30, 2024
Price was fair until they added 2k for a mandatory dealer package. Sales manager Ash was professional but unfortunately the fee made the deal average.
I can't say it was a perfect experience. I was quoted one price and they added extras on top of it. I would have purchased it right away prior
to the add-ons. I don't like when businesses do this type of activity. But they were quick to answer any questions that I had, and I do
appreciate their reasoning for the add-ons. I think they should ask the customer first though. I hope they can find a buyer for the vehicle, as I
will not purchase it. There must be transparency for the whole evolution.
Quote received was $3,000 higher than I expected. The quote included a $1,000 up charge because we weren't financing through one of their financing partners, and another $1,998 safety fee. A dealer fee was added as well, but we were expecting that. The big picture is that the price posted really isn't the price. Even though the vehicle was still a good deal, my husband and I decided not to proceed because we were very put off by what we feel is false advertising. Perhaps these additional fees are in the fine print, but in my opinion, what's advertised as the price should be the highest price and not a starting point to tag on fees other than processing, taxes, tags, etc. This dealership has the highest tag on fees I've seen from any other dealership so far. We thought it was ridiculous.
Dec 15, 2022
Excellent service
Dec 12, 2022
Got back with me very fast….and was very honest about the vehicle that I was interested in
Dec 10, 2022
Very helpful in my vehicle search
Nov 22, 2022
Josh, helped me with the car he knew I fell in love with as soon as I got in and took it for a drive.Josh made everything so easy.Thank you Pinnacle Ford Lincoln.My name is Katrina and just ask for Josh.
Aug 5, 2022
Very good experience
Contacted about a vehicle that "hadn't arrived yet". I asked a few questions for when it came in and a couple photos not the extensive normal dealership photos but just a couple quick ones. Vehicle was "loaned" out before any photos or questions about it was answered. Wasn't told, had to ask multiple times for an update. If it is this much of a run around over text, I can't imagine how bad it is in person.
Jul 13, 2022
Persistent, but not too persistent.
Apr 30, 2022
Great buying experience! Super friendly. Great to deal with. Go see Josh.
Apr 17, 2022
After searching for months to find a reasonable vehicle, I found a great 2014 Escalade at Pinnacle Ford. The staff was just as great as the vehicle and the price. Kelly was the best salesman I’ve ever dealt with. He was available and answered my questions, even on his day off. And then the hard part came, finance department. Serkan was not only friendly, but answered all of my questions and made it almost painless. I drove 4 hours for this vehicle. When it’s time to purchase another vehicle I will drive the four hours again to deal with this company. Top notch group!!
Feb 25, 2022
AMAZING experience- ask for Reese! Everything was taken care of over text, Reese even made a video of the vehicle inside and out- delivered the car the next day!!!!
Feb 15, 2022
I coulx not consider this desler as it is too far away, but very nice to contact me
Feb 3, 2022
Great job
Jan 31, 2022
Inflated selling price over $5,000 Above msrp ($27,000). Only received canned responses from dealership, offering video walk around. Very shady pricing on their website (falsely indicating original msrp $10,000 over actual sticker) then showing a “reduced” price to only ~$5k over.
Dec 24, 2021
Got in touch pretty quickly
Dec 23, 2021
Quick reply and easy to work with. No high pressure sale tactics here just great people.They will work around your work schedule and help you any way the can. Big thanks to Kelly and Robbie. Great job guys!!!
Dec 9, 2021
The dealership went out of their way to allow me an opportunity to test drive the vehicle and the negotiation was fair.
Jun 24, 2021
Took longer than I expected to receive my vehicle, but was pleasantly surprised when it arrived.
Jun 21, 2021
These guy's were excellent to work with. Negotiated and performed the deal remotely and everything went great!! I highly recommend this
dealership. They are all knowledgeable, transparent, and eager to help out in any way possible.
Replied promptly and set up an appointment for the following day. Once I got to the appointment the salesman was late and told me the car had been sold already. He did not notify me of this until after I had gotten to the appointment and said he had no way to contact me. This was a blatant lie as he had been communicating with me via email.
Apr 13, 2021
The entire staff was very nice from sales to finance department even though we paid cash for the vehicle. I felt they dealt with me fairly.
Michael at Pinnacle Ford was awesome! He worked with me everyday, either via text or emails or phone calls
and answered EVERY question we had. They handled everything very professionally and had a driver pick us
up a the near by airport to bring us back to the dealership. The car price was what they quoted with no hidden
fees are the service was great. They had a car "unveiling" and pulled the car cover off while we watched! Very
cool.
Ryan, the salesperson was very polite and worked very hard to get me financed. I love my new car. He responded very quickly and the entire staff that I dealt with was very nice and friendly. The car clean and ready for me to drive away. Would definitely buy another vehicle from Pinnacle Ford.
Nov 19, 2020
Good contact timing
Sep 21, 2020
Excellent response. I bought this car!!
Aug 6, 2020
Although Im not quite ready to purchase my new vehicle yet, I appreciate the fact that someone from this dealership kept me updated (via email )concerning the SUV that i was interested in.
I was discussing purchasing vehicle with them, I understand the financing part didn't work out, but I had to call them to find out they sold the car, never got a courtesy call back from, they blamed it on another salesman, lol, unprofessional, but hey it's a car salesman what did I expect!
May 11, 2020
The salesperson reached out with a video and unfortunate circumstances kept me from purchasing the car.
May 5, 2020
Drove 3 hours to get there to the dealership. Called when I left home, they assured me the vehicle would be up front and ready to drive. When I got to the dealership, no one knew where the vehicle was. I told them it was a 2017 escape titanium, so they went and got a fusion titanium, then asked again what vehicle I came to test drive. No one seemed to know what was going on. The internet lady who had scheduled the appointment wasn't available. I left voicemail for her to call me as I was on the way, but she returned my call the next day. Very unpleasant experience!
Apr 18, 2020
They told me 4 times they would call me back after 6 and half hours never heard from them. Worst dealership I’ve ever dealt with
Apr 17, 2020
Due to the COVID sales person met me at a mutual spot where I took the test drive.
Feb 25, 2020
I purchased this truck, great truck, fair price. Dealership staff was very friendly.
Jan 21, 2020
responded very quickly to all of my requests
Nov 19, 2019
Quick response, but vehicle was already sold.
Nov 1, 2019
Did a good job
Oct 6, 2019
Well I waited on the floor 30 minutes and the sales person never showed so I left.....
Aug 30, 2019
When I asked for price break down out the door in an email they told me online price was wrong (by 10k). My opinion the old bait and switch drives my rating
Jun 17, 2019
It was amazing
Jun 4, 2019
Salesman was quick to respond and extremely helpful in requests and answering questions. The vehicle sold before we could look at it but the salesman was courteous enough to let us know and it is appreciated.
May 3, 2019
Great, friendly staff to work with. Our van was in excellent condition.
May 9, 2019
Response from current dealership:
Josh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glenn Ford Lincoln. We hope to see you again soon!
Apr 6, 2019
multiple contacts from the dealer
Mar 6, 2019
Unfortunately, I test drive this car and liked it. My credit is not that good, so no deal from them for me. Once they saw my credit score, they couldn’t wait for me to leave.
Jan 29, 2019
Had a good enjoyable conversation about options I needed on a vehicle. Trying to find like vehicle.
Jan 13, 2019
Dealer responded very quickly
Jan 18, 2019
Response from current dealership:
Becky, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Dec 11, 2018
Very knowledgeable and professional. Randy is a top notch salesman with years of experience. Highly recommend seeing him if you drop by the dealership.
Dec 14, 2018
Response from current dealership:
We really appreciate you taking the time to leave us feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nov 4, 2018
Great. If you need a vehicle ask for Steve
Oct 31, 2018
Response from current dealership:
Hello, thank you for your wonderful response to the quality of service our Staff provides! Please reach out to us if there is anything else we can do for you! Take care!
Oct 17, 2018
Quick and accurate communication.
Oct 31, 2018
Response from current dealership:
John, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Oct 14, 2018
We were treated like family! Randy was great! He helped us to get an affordable payment. We bought this vehicle on the spot.
Sep 20, 2018
Got back to me the very next day
Sep 6, 2018
Always in contact, respectful, and helpful. Good experience.
Jul 29, 2018
Good
Jul 22, 2018
Car was sold before we arrived. Looked at 2 other cars that were in same price range not as good of deal. Salesperson very good helpful.
Jun 29, 2018
Contacted me very quickly, we’ll satisfied
Jul 29, 2018
Response from current dealership:
Matt, we appreciate your feedback of our Staff's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Mar 27, 2018
very helpful and prompt ended up buying closer to home
Mar 4, 2018
They replied quickly and was not over whelming. Good experience. Jr
The worst dealership, I have ever contacted. They had the car listed as a six speed manual but, was a 6 speed auto. The mileage of the car where really high. Very few pictures posted of the actual car. Had the car advertised at a decent KBB fair market price so I contacted them I was going to pay what ghey has it listed for in cash and they tacked in another $4,000 in fees $600 dealer handling fee, $300 docking fee ect. Very shady/dishonest dealership.
Jan 17, 2018
Inquired about this vehicle and set up an appointment to see it. I had to cancel the first appointment and rescheduled for the next day. Someone from the dealership contacted me both days to make sure I was coming. Arrived there only to find out they had taken a deposit on the vehicle the first day I inquired about it.
Jan 8, 2018
Easy buying experience. Would recommend dealership. Alex Knight was great & friendly no pressure salesman.
Jan 6, 2018
They got back to me right away. I was excited about the SUV they had for sale, it was exactly what I was looking for. However, it was priced a little high, made an offer and I didn't get a response. I expressed my true interest in buying this vehicle and all they said is it was now sold. They didn't give me a chance to match the price.
Nov 25, 2017
Great dealership! Bought the truck and would buy from again!
Dec 4, 2017
Response from current dealership:
James,
Thank you for allowing us to earn your business. We are happy to see that you received the quality of care that you found satisfactory. Thank you ahead of time for allowing us to complete a future deal with you. Happy Holidays!
Thank you for allowing us to earn your business. We are happy to see that you received the quality of care that you found satisfactory. Thank you ahead of time for allowing us to complete a future deal with you. Happy Holidays!
Nov 3, 2017
Great people and fast response! Best buying vehicle experience have ever had! Thanks Glenn
Nov 8, 2017
Response from current dealership:
Joe,
We are happy to have been able to share and provide a quality car buying experience for you! We look forward to seeing you again when servicing for the vehicle is needed.
We are happy to have been able to share and provide a quality car buying experience for you! We look forward to seeing you again when servicing for the vehicle is needed.
Oct 25, 2017
We purchased the car. Tony was great. Without him, I am not sure we
would have purchased the car. We enjoyed dealing with such a nice guy.
Nov 2, 2017
Response from current dealership:
Rex, We are pleased to see that you enjoyed the quality of service that Tony provided. Thank you for joining the Glenn Ford family. We hope to continue to keep your vehicle in tip top shape for years to come.
Oct 11, 2017
Great experience with Glenn Ford!
Mathew K. was my salesman. Thanks for
making my buying experience quick and
easy.
Thanks again!
Oct 19, 2017
Response from current dealership:
Mike,
Thank you for choosing Glenn Ford to earn your business. We are happy to see that you had a great experience and would hope that you would choose us again in the future.
Thank you for choosing Glenn Ford to earn your business. We are happy to see that you had a great experience and would hope that you would choose us again in the future.
The hospitality and customer service was impeccable, from the initial greeting to dealing with the finance representative.
Oct 19, 2017
Response from current dealership:
Thank you for the 5 star rating! We are pleased to see that we remain on the right track in your eyes. We look forward to seeing you in the future.
The staff was great!! Couldn't ask for better. Buying the vehicle was a breeze. Highly recommend!!!!
Oct 19, 2017
Response from current dealership:
Thank you Renee! We are pleased to have made the car buying process a smoother process than you have experienced before! Thank you for the recommendations.
Jul 6, 2017
Very personable...easy to talk with...honest
Jul 5, 2017
Very professional, very pleasant, though I did not buy the vehicle at this contact, I would have no problem dealing with these individuals in the future
Jun 5, 2017
My experience with them was great they were very helpful an knowledgeable
Jun 3, 2017
I am very satisfied ; Good attention and everything was fast;
Jun 3, 2017
This is a very nice dealership. Everyone I had contact with was very polite
and helpful. I bought a used truck and they let me take it to my mechanic to
check for problems and fixed what my mechanic found. Then they brought
the truck to me (I live 1 1/2 hours away) because my schedule is so busy. I
would definitely recommend this dealership.
Mar 6, 2017
I thought it was pretty nasty to be talking to someone and they spitting out there dip spit in a bottle and once they found out my credit was bad....They completely lost interest...which that was ok...cause the dippin guy had a sucky attitude the whole time I was there...how's that for a review
Feb 25, 2017
Very helpful and prompt in responding
Mar 8, 2017
Response from current dealership:
Tim, thank you for your positive feedback!
Jan 24, 2017
They contacted me right away.
Feb 20, 2017
Response from current dealership:
We appreciate the feedback! Word of mouth is our best marketing so please tell a friend!
My experience with Glenn Ford was pretty flawless from start to finish. My initial contact was with Ramsey, he was concise and honest. Both my salesman and finance guys were excellent. The car was in excellent condition just as the pictures portrayed. I would do business with them again in a heartbeat.
Feb 20, 2017
Response from current dealership:
Thanks for the awesome rating! We strive to provide a 5 star experience to each and every customer!
Dealer honored price from this website. Carfax was clean. Paperwork was seamless. Would definitely deal with this business again in the future.
Nov 14, 2016
Response from current dealership:
We are thrilled to hear that your experience was a seamless one! Thank you for allowing us to earn your trust and loyalty! We are pleased to have you as part of the Glenn Ford Family! See you soon.
Aug 21, 2016
Dealer responded quickly and with requested items. The only reason I didn't give a 5 is because I ended up selecting a different vehicle from another dealer so I can't rate fully. I do appreciate their responses.
Sep 21, 2016
Response from current dealership:
Hi James,
We appreciate the positive review. Thank you for taking the time to share your honest thoughts. We hope to earn your business in the future.
We appreciate the positive review. Thank you for taking the time to share your honest thoughts. We hope to earn your business in the future.
Aug 14, 2016
Great people. I'd recommend them to someone in the market for a new or used vehicle.
Sep 21, 2016
Response from current dealership:
Hi Carmelita,
Thank you for the 5 star rating. We appreciate all future recommendations.
Thank you for the 5 star rating. We appreciate all future recommendations.
Jul 27, 2016
The folks at Glenn responded quickly & kept in touch regularly until I bought a vehicle. They were quick to try & make my experience a good one. I didn't purchase from them but they thanked me for coming in to their facility after I made my decision elsewhere.
Sep 21, 2016
Response from current dealership:
Hi Clifford,
Thank you for taking the time to leave us a review. We are happy to see that you overall enjoyed the quality of service you received.
Thank you for taking the time to leave us a review. We are happy to see that you overall enjoyed the quality of service you received.
Jul 23, 2016
Vehicle was not satisfactory. Salesman was okay. Stated he would
contact me if a vehicle meting my specifications arrived.
Jul 25, 2016
Response from current dealership:
Hi Robert, we are sorry to hear that the vehicle was not satisfactory. We are still keeping an eye out for a car that matches your specifications!
Jul 10, 2016
Very quick and perfect response.
Thank you
Jul 11, 2016
Response from current dealership:
Hi Tetsuhiro, we appreciate the five-star review. Our team is always happy to help!
Jul 7, 2016
Very good response to my questions.
Jul 8, 2016
Response from current dealership:
Hi John, thank you for taking the time to leave us a review, it is greatly appreciated! We look forward to servicing you car in the future!
Apr 20, 2016
Very courteous and prompt.
Apr 21, 2016
Response from current dealership:
Hi Darlene, Thank you for the kind review. It helps keep us on track. We are happy to see that you enjoyed your time with us at Glenn Ford Lincoln. We look forward to servicing your vehicle for many years to come.
Apr 14, 2016
Prompt reply to inquiries. Following up
with an appointment to drive car.
Apr 20, 2016
Response from current dealership:
Thank you for sharing this feedback, Christie. We're glad that you selected Glenn Ford Lincoln.
Apr 12, 2016
So far have been working to try and help
me. A little slower than I like but helpful.
Apr 20, 2016
Response from current dealership:
Hi Bryan, Thank you for your review. We appreciate the honest feedback. Thank you for your patience as Glenn Ford Lincoln works to get you the precise vehicle in the price range that you are satisfied with.
Apr 1, 2016
Quick to respond
Apr 6, 2016
Response from current dealership:
We're glad you chose Glenn Ford Lincoln. Thank you for this feedback!
Mar 27, 2016
Awesome customer service!!
Mar 24, 2016
I purchased car there yesterday, they were fantastic to work
with. I would recommend them to anyone who is looking to
buy a Ford.
Mar 15, 2016
Five star. Great to work with.
Mar 3, 2016
Gavin, Dudley and Tyler were all wonderful to work with!!! Top notch
dealership!
Mar 15, 2016
Response from current dealership:
Hey Scott! Thanks for the kind words. Guys like Gavin, Dudley, and Tyler live off of referrals so please tell your friends :)
Feb 25, 2016
I called the dealer initially and they did return the call. Good dealership.
Mar 15, 2016
Response from current dealership:
Steve, we pride ourselves on prompt communication with our customers and potential customers. Thanks for the recognition!
Feb 10, 2016
Response from current dealership:
Thank you for the five-star review! We're happy to have been of help. Please let us know if there's anything else we can do for you!
Dec 10, 2015
My recent buying experience was good.
Patricia was easy to work with. Her sales
manager was also helpful during the
negotiation process. Their car pricing was very
competitive. I have been through the car
buying process many times. Knowing what to
expect is also a plus.
Nov 3, 2015
They kept me informed about the truck.
Feb 4, 2015
Lack of intrest and none committed.
Jan 18, 2015
Dealer responded to e-mail with phone call. Bought vehicle
elsewhere.
Jan 6, 2015
They were very motivated,accommodating, and honest with me. I
had a great buying experience.
Oct 3, 2014
Good
Sep 4, 2014
In October 2009 My wife went into this dealership to look at trading her 2007 Ford Escape with only 30,000 miles on it. She found a 2008 Linclon MKX that had 45,000 miles on it. It was previously a rental car. The sales person priced the car to her for $40,000 gave her $12,000 for her car and she paid $3,000 cash down. The car wind up costing her over $28,000 which I believe they took advantage of her being a female and not knowledgeable.