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Crazy Cheap Cars
About Us
Welcome to the Crazy Cheap Cars website, a fast and convenient way to research and find a used vehicle that is right for you. If you are looking for a used car, truck, or SUV you will find it here. We have helped many customers in or near Oakfield, Rochester, Batavia, Niagara Falls, Canandaigua, Lockport, Hamburg, Medina, Albion, Warsaw, Perry, Greece, Springville, Nunda and Buffalo find the perfect used car. We know that prospective customers are extremely well educated when researching their next used vehicle. Crazy Cheap Cars has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our used specials for additional savings on your next vehicle.
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Today 10:00 AM - 8:00 PM (Closed now)
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8 Main St
Oakfield, NY 14125
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Feb 11, 2026
The mobile charging code is not working. When I show it to them, they say they won't fix it for me. I noticed this problem the day after I bought the car.
Feb 11, 2026
Response from current dealership:
We sure will take a look at it to see what we can do
Oct 20, 2025
Thoughtful, courteous, informative customer service with no pressure to buy, and no hounding after my visit to the dealership.
Aug 31, 2024
10/10
Jun 13, 2024
These guys were super helpful! Quick and effortless process.
Show older dealer reviews 220
If I could give zero stars I would. for a vehicle that was 24k they wanted almost 5k down and payments of almost 700 dollars a month and when I asked the sales person why it was so much a month he used terminology I didn't understand then when I tried to talk to him to see what he meant he just kept using the same terminology like wtf. I went to a different dealership for a vehicle that was 4k more and got my payments to be 475 with 2k down for 72 months which is insanely better then wtf the guy at crazy cheap cars was trying to bend me over for.
Feb 25, 2024
Just shopping to see what's out there.
& was very helpful with my $$position and what I was looking for
very nice folks
Aug 7, 2023
Fantastic price and overall great experience. Brian took care of me and made the process easy. I waited a few months to write
this review to see how the car would fare and I've had absolutely no problems after driving it almost 4k miles. Highly
recommend.
Aug 17, 2022
Responsive but car was already sold
May 15, 2022
Made almost immediate contact concerning vehicle.
May 7, 2022
Contacted
I flew to Buffalo to look at this vehicle and they sold it before my plane landed, tried to sell me another one looked underneath and it was covered with rust, sales people didn’t pay much attention to me even though I spent the time To fly there, looks like a dealership the deals are all auction vehicles,Even make Uber driver said it’s not a good place to try to buy a car he knew lots of people with bad experiences
Dec 29, 2021
Was great price
Nov 22, 2021
Did contact us initially relatively quickly. Went down hill shortly after that. Once a deal was made we returned insurance binder, down
payment information, etc. immediately to them. Then their responses became rather slow and they did not respond or return phone calls
when they said they would. After several days of what appeared to be a "run around", they finally told us that they were not able to obtain a
title to the vehicle. Over a week was wasted trying to figure out what was wrong. Had they been upfront with us from the beginning, we would
have been more understanding but instead they chose to just not return calls when they said they would. Very disappointed in the process. Plan on going with a completely
different online vendor.
Sep 19, 2021
I contacted the one who responded , he never got back to me , like he said , contacted online chat agent , who said
she passed on my info . Vehicle listed in New York , but Car Gurus listing, said it was offered for delivery included in
the price , so that is why I contacted them in the first place ! This was never involved because they did not even give
me a chance to purchase the truck to start with ! Why do dealers even offer vehicles if they do not want to do
anything to sell them , I should have checked their reviews , they are horrible , now I know why ! Unless you are a
local resident of New York, do not waste your time on this dealership , if you do , good luck !
Aug 23, 2021
Fantastic experience. Steve was great to work with, and kept in constant contact up to the delivery of the vehicle
Aug 7, 2021
Great job and a great Truck
We felt like the entire time we were there they were playing a game with us. Take our information and make us wait. Come back from a test drive and make us wait. Evaluate our trade in and make us wait for our keys. When we tried to negotiate a price the salesman made a crack like "you knew what the price was before you came". The vehicle was beautiful, but I wouldn't buy from them if it was half price. There's more value in customer service than they realize.
Mar 6, 2021
Horrible treatment by a salesman named "Jay" he was rude ,aggressive cero salesman skills and values, also asked him to please transfer me to the manager his answer was NO BECAUSE WE ARE TOO BUSY!!
Horrible experience shady low life dealership wouldn't recommend it to anyone
Feb 26, 2021
Jay was very nice, we didn't walk away with the terrain, but we did purchase a similar vehicle. Will definitely go back again. They have a great selection of vehicles.
Jan 20, 2021
Ryan was incredibly helpful. I was treated fairly both in my purchase and my trade in. I recommend doing your research then checking to see what they offer.
Kind of a joke I asked about the truck and was told they don't negotiate and that only old people do that. Saying his father does that. Well I left the call mad, insulted. Later that day they dropped the price. How silly the salesmen was. Anyways I went to another dealer to make a purchase.
Chatted briefly in email, set appointment for test drive, arrived for test drive was greeted
promptly and within 10 minutes was on the road solo. Upon arrival back at dealership
after 40 minute drive Salesman Ryan Woodward and I discussed the cars pluses and
minuses, what the dealership would do to correct problems, no dealing on $$$ as it was
well below market value, agreed on the purchase and within 10 more minutes Ryan
completed necessary paperwork, agreed on pickup date, shook hands on the deal and I
was on my way...60 minutes total! Best ever purchase of a car. Best thing is no self
doubt about the purchase (and it wasn't an emergency that I must replace a car NOW
situation), no feeling that I need to shop about for something possibly better, I'm very
very happy. Dealership was great, Salesman Ryan Woodward is great he delivered what
he promised which is a rare thing today. I'm looking forward to many years of happy
motoring with this car!
Jun 22, 2020
I bought the car. They were easy to work with. I would definitely recommend them
Jun 13, 2020
The staff was very friendly and courteous. They found the vehicle I wanted and I came home with it the same day. I would definitely recommend dealing with them if you’re looking for a vehicle. There was no pressure at all.
Jun 7, 2020
Well they told me it has been sold and the website says it hasn’t which made me very angry
May 25, 2020
Incompetent regarding what was in their own inventory. Spoke to 3 different people and got 3 different pieces of information. Worst car shopping experience to date. I would not recommend crazy cheap cars to anyone.
Not really responsive. I understand that COVID complicated things but other dealerships were far more
attentive and I actually purchased a car through another dealership ( while complying with NYS PAUSE
regulations) before anyone from Crazycheapcars.com followed up with me. Very friendly, but not sure I
would consider purchasing from again.
Mar 9, 2020
Absolutely horrible. Drove an hour to the dealer for them to WASTE my time. When I arrived to the dealer, the person I had an appointment with was not even there. On top of it, the car was sold and I was never informed. They then found one for me, loved it and they jacked the price super high. They would not give me any figures and were pressuring me to surrender my current lease and jump on this deal. They said they would take care of my lease, and then once I said I was putting money down they took that offer back. Will NEVER return and extremely disappointed I drove all that way for nothing.
Feb 6, 2020
They did contact me quickly
Was excited about test driving this but when the truck was pulled around to take a test drive there was a huge dent in the bumper and from that dent below the light it was dented in and made separation in the tailgate so it made a big popping noise when it dropped down. This dent was not disclosed in pictures or in the description of the vehicle and they wouldn’t come down the price. The asked us how would you disclose that in a post? And tried to tell me it was bought that way. So what is so wrong with taking a picture of it and putting it up. I drove over a hour to look at this and to find all this out I wasn’t happy!!
Initially it was a great experience I was sitting ready to throw down $6,000 and a trade in on the car I was in constant contact with Jay one of the sales people out there at no time was it discussed that I needed to throw any money down just to hold my place less than 2 days after my initial test drive when I stated that I wanted the car and I had to bring out my trade I was scheduled to bring it out on December 17th just before I was to pull out of the driveway I got a very non empathetic and cold text message from Jay stating that another agent had sold the car the night before very unprofessional and non empathetic I would not deal with again
I went and test drove this vehicle and was treated well. I called the next day and said I wanted to buy it. For 3 days I called them. Spoke to sales rep, them saying they'll call right back. Not getting return phone calls from them. The price jumped by $2000 3 days after I told them I wanted to buy . Since then, I've called and was told the price changes automatically, by stats.
Not exactly what I am looking for, most of the vehicles seem a little too good to be true or are just a little off from what I'm looking for. But the
have been helpful. Perhaps a little pushy with constant emails but I'm getting so many from everyone else that it doesn't bother me too much.
Nov 20, 2019
I went to the dealership, they were very professional, very accommodating, and the car was priced just right. I would do business with them again if I am in the market for a used car again.
Sep 11, 2019
Very friendly and helpful. No pressure.
Jun 28, 2019
Got right back to me within 24 hours car was sold but they offered to help find another
Jun 23, 2019
Good
May 3, 2019
Excellence
Apr 30, 2019
Jay was the salesperson that helped me. He was knowledgeable, patient and kind.
Apr 5, 2019
Drove all the way out to see the vehicle only to be told when i got to within 5 miles of this dealership that the car was sold. Not happy!
Apr 9, 2019
Response from current dealership:
we are sorry we cant stop other people from coming in to buy a car that you were only interested in. We did call to notify you
Mar 24, 2019
Very professional and easy to work with...
Got back to me quickly stating they had the vehicle. Drove out there to test drive, but the tires were bad and they wanted me to pay more to replace them. Went to a different dealership. Cars are crazy cheap for a reason, guy there even told me it's about quantity not quality.
Mar 25, 2019
Response from current dealership:
correct answer is we said we would replace them at no charge
Mar 20, 2019
was very happy with the whole experience, I would and have recommended this dealer for any vehicle purchase.
Mar 1, 2019
Very Nice dealership! Everyone is cool and were not pushy. They actually listened to you.
Feb 23, 2019
They called but I never pursued the purchase
Feb 16, 2019
My salesman was polite, professional, and worked to get me exactly what I wanted and within my budget. Definitely recommend this dealership and my salesman Ryan.
Feb 5, 2019
A couple of people contacted me via email from this dealership but they avoided answering the questions I inquired about rust or rust repair and the accident the vehicle had been in...as listed on the car fax. They kept asking me to call them to make an appointment to drive to their location well over an hour away. I felt that they were more concerned about getting me in to sell me any vehicle they had instead of the one I was inquiring about.
Feb 2, 2019
Great very quick with responses and work around you
Jan 11, 2019
Quick response to inquiry. Very polite.
Dec 30, 2018
It was cool
Dec 17, 2018
Prompt reply
They sold the car 30 mins before I got there and didn't call me to let me know that it was gone before I got there. The salesman was good and helpful but I could not get past the car being sold out from under me.
Dec 4, 2018
Response from current dealership:
were sorry for this but we sell a high volume of vehicles and the salesmen didnt have a chance to call you while he was with the other customer
Love my car. I have had no issues. My salesman, Tyan, was great. He was the most personable salesman I have dealt with so far. My daughter also bought a car from them a few days later.
The only thing I did not like was how hard they push the extended warranty and rust protection.
The car was a great price though and they worked with me to refinance what I owed in a car with a blown engine.
Nov 3, 2018
Very friendly staff, they didn’t try to pressure you
into making a split second decision. They
worked with me and I ended up purchasing a
vehicle that was in my budget. Would highly
recommend them.
Salesman was great. Finance guy was a complete liar. He told us if we didn't take the four-year additional warranty then our warranty would be expired from the factory. He knew he was lying and I'm not stupid either. So I got to write him a 0
Oct 25, 2018
Response from current dealership:
we are sorry for the misunderstanding...the finance guy meant that when the factory warranty ran out that you wouldn't have any warranty on the vehicle unless you opted to purchase the extended warranty
Oct 15, 2018
Quick easy car deal once they got done playing with rates. Car was well priced and clean.
Oct 5, 2018
I bought a 2016 Acura ILX last month. When I 1st arrived I was welcomed by a few employees. However, before I was able to test drive I was pressured to let them run my credit even though I wasn't sure if I wanted to purchase yet. After finally getting the car to test drive I was allowed to take it for a drive for a bit. It drove AMAZING which is what sold me . After Brian diligently worked with me to get me at a price point I was comfortable I decided to purchase the car! So far so good! The reason I gave the company 3 stars is because on my return trip, the employee who greeted us was very rude when we pulled in & directed us to park across the street even though they werent busy & parking was available in the lot. The employee getting the car ready was great but there was s light on in the car & he tried not 2 fix the problem (it was only tire pressure) until I insisted & then he went & put air in it. Also I asked about car features & I was directed 2 read the manual ♀️
Sep 9, 2018
We had a great experience at crazy cheap cars in Oakfield, they were very helpful and knowledgeable. I would definitely recommend amy one looking for a great deal to go there.
Aug 5, 2018
Dod not send me any info on the car when someone ask for info on a car don't send them for there info just send them what they ask for
Jul 29, 2018
Great customer service responded very friendly
with email,
I don’t buy the car
Overall they was great experience
One dealer I will considering work in the future .
Jul 29, 2018
Very helpful and not pushy at all. Would definitely recommend.
Jul 21, 2018
The salesman was very
helpful and contacted me in a
timely manner.
The car was a perfect match at a great price. The one negative that I had about the dealership is there were 2 bald tires on the front that the dealership said they would replace. When I called the next morning and told them I couldn't afford the extended warranty and rustproofing. They informed me I wouldn't get the replacement tires without those extras.
The car was, by far the best valuel around, so i still bought it.
I would buy from them again, but next time I would get the agreement details in writing
Jul 10, 2018
Response from current dealership:
thank you for your purchase!
May 18, 2018
Drove an hour to meet with them test drove the vehicle then once I explained I was financing through my bank it was like I didn't exist they tried to get me to finance through them but I wasn't interested, asked them to fax the payment agreement to my bank so my bank would write me a check but they never followed through, VERY UNPROFESSIONAL.
May 6, 2018
Asked simple question about approx.value of my car for trade in got crap reply come in for test drive Good Bye cheap cars
May 7, 2018
Response from current dealership:
how can we evaluate your car to give you the most for it if you dont want to come in and let us see it
May 4, 2018
Terrible service will not work with you at all. Tried to convince me this Jeep had a “muffler delete kit” when it was just removed my teeth
May 7, 2018
Response from current dealership:
we strive for 100% customer satisfaction and explained all of your options to you
May 3, 2018
Dealer was helpful and friendly, but the car did not fit my needs.
May 4, 2018
Response from current dealership:
thank you for the opportunity!
Drove an hour to meet with them. The salesman I was meeting with was too
busy after I made an appt. so he had another salesman work with me. I didn't
like him. I sat there for 25 minutes waiting for a trade in number on my car.
I finally left. There was no flexibility. The back tires will need replacing soon.
One wiper was broken. No record of the oil change they indicated they would
do. Car pulls hard to the right Not thrilled with the service.
Apr 25, 2018
Response from current dealership:
wiper blade must have been broken on the lot taken care of also this vehicle had not gone through our full 100% service yet because we just got it into inventory.
Apr 24, 2018
They sent me a more detailed listing of the vehicle and it may have been an automated response.
I didn't end up test driving the vehicle as it was a bit farther away than I
thought and wasn't able to get to them when they were open and I wasn't
working. Otherwise, they seem to offer really nice cars at great prices. Brian,
the sales rep who contacted me, was courteous and helpful over the phone.
Apr 25, 2018
Response from current dealership:
thank you for the opportunity!
Apr 10, 2018
Quality selection
Mar 27, 2018
Great experience! Great car at a decent price, no pressure. Their salesman Derek was a pleasure to work with!
Mar 3, 2018
Fast and curtious
Purchased the car. Very hard sell tactic but we’re acomodating with
price. Cash and check only business so was inconvenient. Had to travel
To get a certified check that was out of the way. Was their a long time.
Feb 19, 2018
Response from current dealership:
sorry for the certified check but there are a lot of fraudulant things that go on these days
I believe they could have budged on the price a little. I purchased the car and traded in my truck. they gave me $8,500.00 for my truck and was in very good condition. it listed on NADA for $10.500 but I see now they have it listed for almost $ 12,000.00 they claimed there was no wiggle room on the truck or the car. I'm a little upset. I had to fix little things on the car ( I'm a professional mechanic) such as the squirts on the left did not work. I had to put batteries in the key fobs, 1 was low and the other totally dead. rub out the scratched headlight lenses and I have to top off the coolant recovery bottle.I had an issue with the convertible top not retracting all the way. now it seems fine. hope that's not a problem
Feb 12, 2018
Response from current dealership:
We had quite a bit of mechanical work to do on this vehicle that was traded. Cruise control issue and various other items.
They called back but jerked me around refusing to say if the advertised car was there or prices of other cars. It is a long drive. I didn't go. Too many games.
Jan 12, 2018
Response from current dealership:
we told you the car was here and also told you all of the prices are on our website
Received 3 what appeared to be automted email responses. None of the emails answered the one question I has asked about a specific vehicle. All I asked was if the battery on the hybrid vehicle was the original or if it had been replaced.
Jan 12, 2018
Response from current dealership:
were sorry it was original
Oct 31, 2017
Good follow up
Hope to make a deal
Thanks
Oct 26, 2017
was good but they would not budge with the price, also car had 2 accidents and airbag deploied, that means front end damage, Carfax says car was fixed right. still I feel its little high in price! but they got back to me every time I asked them something!
Oct 24, 2017
nice bunch of people , very polite and professional ,, very good experience,
and i love the cor too!!
Talked to several salesmen they were very helpful. Then I get a call back from someone and was told we don't change our prices for anyone you pay what we have listed it for. We were ready to buy and had set up transportation to us. The rudeness of the last person that called us was a breaking point for me. We didn't even ask to lower the price. cost them a cash sale.
Jan 12, 2018
Response from current dealership:
were sorry we try to put the lowest price out there in the first place and we are usually $1000's lower than any other dealer
Oct 8, 2017
Very good
Oct 1, 2017
I got a good car at a very good price. I agree with some others that the
dealership is somewhat unorganized and VERY casual. I received an
email from Jay that the car was available and ready for my test drive
appointment. When I got there, Jay wasn't there and no one had any
knowledge of my appointment. I then worked with Ryan, who was great,
and he quickly got the car. I also asked to see the two other Encores the
dealership had and got to see those as well. I wasn't prepared to buy
anything that day and Ryan was very polite and friendly. I later decided
that I wanted the car I test drove, I sent Ryan an email and text with some
questions, but didn't hear back from him. I went back out on a Friday, Ryan
wasn't there and ended up working with Dereck. The whole process took
an hour and a half and I left with the car. I would go back and I would tell
others to at least give them a try. I'd also tell people to do your research.
The car price was very fair, especially compared to similar models at other
dealers. I wouldn't have expected them to lower it any more.
Sep 14, 2017
Took a while to get responses to my questions . After reading reviews by others, I decided not to deal with them .
Aug 30, 2017
They like to tell you they have cars available, then once you get there that car is nowhere to be found.
Not very flexible on price, at all; and despite what they tell you alot of their "deals" are above the price you could get elsewhere. Make sure you look at the breakdown of fees, there are alot off extra fees they charge you for that the dealer should pay.
The salesmen are for the most part pretty nice guys, if you back out of a deal you might see a different side of them.
The selection they have is great, but customer service is lacking.
Jan 12, 2018
Response from current dealership:
we sell thousands of vehicles a year so if you don't come right away it maybe sold to someone else
Very quick to respond, but gave very little info over the phone. I was extremely interested in the car so I set up an appointment asap. Drove almost an hour to get there and didn't even touch a car. Guy I worked with, Brian was sort of helpful. Didn't really give me that professional dealer vibe. I have no credit so I needed a cosigner with great credit, had one but they still couldn't get me approved. Suggested I go to a dealership with more banks. Guess the car wasn't for me. Overall definitely wasn't a terrible experience but for them being the first dealership I went to...ever, every other place seemed just that much more invested and professional.
Aug 25, 2017
was very friendly and helpful on the phone. Until I tried to get a copy of a purchase order to show my bank how much it would cost. Told me they also did in house financing but refused to help my bank with the info on the car.
Aug 26, 2017
Response from current dealership:
we would be glad to give you a purchase agreement... please agree to buy the car and put a deposit down and you will be all set.
Jul 12, 2017
The salesman we worked with seemed less than motivated to sell the car we were interested in. He made a point to tell me several times how many cars their dealership sold each month, but then refused to budge even a few hundred dollars on the price
Jul 7, 2017
First the replied I went to dealership told them I was very interested in the vehicle this was Saturday morning. Made appointment for Wednesday 5th July, before I made the appointment I had to correct them on the price, according to their listing the price was $21,770 when ur ad showed $16,972, i when to dealership to actually finalize deal, they proceeded by telling me they sold the car just before I got there so no stars from bad way to do business
Jun 27, 2017
I am US citizen from South Europe and I know I have accent, but when I
called dealership we didn't have problem understanding each other.
I have all financing to buy this car only this financial guy at Crazycheapcar
didn't try to sell me this car, he like to show me who is THE BOSS.
I need to pay full price for this car no negotiation. I have feeling he like to
finish our conversation as soon as he can.
He like to charge me $1000 for dealer fees and all other fees , taxes not
included, taxes I will pay " from wherever I am ".
Jun 25, 2017
Responded promptly
Jun 22, 2017
Email then a phone call. Very professional. Matt is my sales person.
Its been a crazy week for me in trying to fit a demo ride into my
schedule. But I am in contact with him.
Jun 7, 2017
Very helpful and fantastic deals, but just too far away for me to effectively
shop for a car there
May 14, 2017
We thought the price of the car was excellent, but the service charge was a bit of a surprise. My husband said this is normal. Everyone at the dealer was very friendly and willing to be of service. I am very happy with the car.
Apr 8, 2017
I recently purchased a 2012 Toyota Tundra from them. The overall deal went very smooth and I think we came to a very fair agreement. The truck itself is great and I am confident it will last me a lot of years. The only negative thing I can say is that they didn't pay much attention to detail as far as cleaning the vehicle before the sale. When I got the truck home I noticed that there was a ton of mulch underneath the bed liner. They said I could take it in and they would take care of it, but I was eager to get my new tonneau cover on so I did it myself. I did have a minor balancing issue with the tires and I also noticed a small ding in the windshield after the purchase. I called them up and they told me to bring it in and they will take care of it and they did. Joe was my salesman and he did a great job throughout the whole process. He was very honest and eat to work with. I will definitely consider going back to them again for another vehicle, I'll just be more careful to look everything over before I drive off next time.
Apr 6, 2017
These guys make car buying simple. It was the best car buying experience i've ever had. Well worth the 2.5 hr drive. I would definetely recommend.
Mar 29, 2017
Dealer called inviting me to come and take a test drive. No way i would
come from California to NY for a test drive. I requested additional
information which I never received.
Apr 4, 2017
Response from current dealership:
what could we help you with....what is the additional info you needed
Mar 16, 2017
great selection very prompt always helpful
Mar 1, 2017
Great deal!
Feb 24, 2017
Matt was awesome, I bought my car from him
One of the worst experiences I've ever had at a dealership, and my dad has been a salesman for 30 years. They have a clear turnover system if they don't feel that a buyer is worth their time. They are unwilling to negotiate on price in anyway, lack professionalism and are all in all rude.
Feb 16, 2017
Great sales experience. Steven was awesome from start to finish. Way above and beyond! Only downfall was the high pressure warranty guys who took forever to take 'no' for an answer. Lol.
Feb 21, 2017
Response from current dealership:
Thank you for your purchase!
Feb 11, 2017
If interested in buying a car from this dealer, be prepared for significant additional charges above the advertised price! The final part of the process is behind closed doors with their "finance manager". I was interested in buying this vehicle cash, no trade. There were approximately $400-500 of excess fees that were apparently non-negotiable because the "finance manager" walked out of the office! So I walked away from the dealership.
Mar 1, 2017
Response from current dealership:
there is always license for dmv fees at all dealers
Jan 11, 2017
They were pretty good overall just be careful they will throw in an extended warranty on the papaerwork without even asking you so just be aware, everyone was good and nice just expect to be there at least 4 or 5 hours from start to finish.
Jan 8, 2017
Good
Dec 9, 2016
Always made sure I was taken care of....didn't end up buying the car but they were very personable and I would recommend them.
Nov 18, 2016
Horrible experience. Waited over two hours and they couldn't even come up with a price in a car. Kept telling me they "were almost done". "Almost done" then they came back and they had the wrong vin so I had to call my insurance back and put a totally different vin on my insurance. Then after everything was switched they kept on they were working on it and working on it. "Almost done". I got up and left I couldn't take it any longer. I was there from 1030-430. Only drove two cars. Wouldn't even let me drive the cars I went for. Very disappointing after a 2 hr drive!!
Nov 17, 2016
Great customer service, but they make you pay $75 dollars for documentary fee, $195.00 for GAP protection, I don't know what is that for, also another $499.00 for anti theft security, I don't need that I have full coverage, but they make you paid for it, so if you see a price on any vehicle add all that to the fees on the vehicle, also be wear they also try to add over $2,000 on guarantees that you don't need. PLEASE READ EVERYTHING BEFORE YOU SIGN ANY PAPER
Nov 9, 2016
Great!!!
Oct 22, 2016
Nice people. Took awhile for a response
Sep 21, 2016
they need all you're personal info before you can look at cars. Nooot!
Sep 20, 2016
Just don't like the idea how they have to pull your credit just for a test drive
Sep 15, 2016
Dealer delivered truck with air bag problem.Still not fixed.???? Larry
Sep 2, 2016
Informed the dealer I was interested in this vehicle called to set up an appointment to come and look at and purchase the vehicle. I told the dealer I was going to be paying for the vehicle in cash. Dealer called me back an hour before I was supposed to be there to tell me someone was buying the vehicle. Never waste my time and conversation to talk a good game if you're not really looking for my business. Guess this place doesn't like cash for their sales...
Aug 6, 2016
Test drove a great looking truck for about 15 minutes. Then they let me drive it home, pulled into my driveway engine was knocking bad. Took it back and told them didn't seem surprised, truck was put back in spot before I walked out the door. Think they knew
Jul 29, 2016
they were not very helpful but friendly threw text and email.
Jul 28, 2016
Didn't buy that car, didn't have one ready that they had up on the website. Did end up buying a good car at a good price, but had to wait all day for the car to clear inspection, then it still wasn't ready and had to bring it back out on Monday. In the end they seemed like decent guys but unorganized, I care about the product more than the sales process so I bought from them.
Jul 28, 2016
pleasant they are awaiting my reply to setup a test drive (they are at the 50 mile search limit.
Jul 25, 2016
not the vehicle but helpful
Jul 18, 2016
Nice guy seem to not know much about dealing with me , in need of finance, next thing I know I'm talking to someone else and they acted like I was talking to the right persin
Jul 16, 2016
They were very helpful and professional
Jul 13, 2016
This is the most unprofessional "dealership" I've ever been to. The salesman know nothing about the vehicles. I called an hour prior to request one and they said they'd have it ready and it wasn't. The manager said he didn't know what the price was of the vehicle and told me to look it up on my phone, and whatever that said was the price. Red flags galore!!!! I am so glad we passed on this place. Save yourself the drive to the middle of nowhere and buy from a reputable dealer.
Jul 7, 2016
Dealer has many vehicles on the lot to choose from. Prices are not negotiable so take that into consideration when deciding to buy a car.
Jun 19, 2016
You will find yourself walking into an unprofessional and unorganized environment. The salesmen that line the walls seemed more concerned with their phones than the customers walking through the door. If you can make it past the lack luster decor, blaring music and everyone walking around looking like they just rolled out of bed then perhaps this is a good fit for you. I drove almost an hour to Oakfield and when I arrived no one even remembered calling me. The $20,000 car I was thinking of purchasing wasn't even clean. Selling cars 101 folks, make the car look asthetically pleasing to the consumer to entice a sale. After my test drive I met with the manager to express some concerns and let him know that if I was going to purchase this vehicle I would need to take it to an outside mechanic. After some contemplation he agreed but followed up with "after you get back you're not going to gauge me on the price. The price is the price". There was a potential oil leak and an exhaust issue with this vehicle and he in other words stated I don't care. I will leave you with this potential consumers, RUN! I would be really surprised if this dealership is still in business in 5 years time. Google is a powerful tool. Read the reviews...
Jun 15, 2016
very nice friendly and informative
Jun 15, 2016
Response from current dealership:
Thank you we strive for great customer satisfaction!!!!
Jun 1, 2016
The day that I was to pick up the car (which was a 2 hour drive) I received a call that a part hadn't come in, and I would have to come another day.
Jun 1, 2016
Response from current dealership:
Were sorry for that but we wanted to make sure everything was the best for you when you picked it up
Apr 5, 2016
Heard from them once and no
more response!
Mar 22, 2016
Great place. I worked with Ryan and Frank. They were both very helpful
and I found a great car that I love!
Mar 14, 2016
Very Fine
Mar 6, 2016
Very nice people but lot's of
hidden fees. I would probably still
get another vehicle from.
Mar 10, 2016
Response from current dealership:
The fees are not hidden. We sell vehicles at close to wholesale prices and you pay the same fees at other dealers as well. We appreciate your business!
Mar 3, 2016
Contacted me once then vanished. Have tried repeatedly to get information on a possible trade with no response. I guess they don't want to sell that truck.
Mar 10, 2016
Response from current dealership:
We have to see the trade in person to give you a number on your trade. We did not vanish. Our number is 585-948-8000. We are here to sell vehicles.
Mar 2, 2016
Very helpful
Mar 10, 2016
Response from current dealership:
Thank you Jeffrey! We appreciate your business!
Mar 2, 2016
very good experience ,nice people,good attention to detail.
Mar 10, 2016
Response from current dealership:
Thank you Alexander! We hope to see you again in the future!
Mar 1, 2016
Manager said price can be worked out. I
drove there and i was told the price is
fixed
Feb 27, 2016
Drove down from buffalo to see a vehicle they
were to have ready for me at 10am. When I
arrived they copied my license ,took pictures of
it front and back. Took it into the next room ran
it thru some machine I could not tell you why.
And told me they could not locate the vechicle.
I really don't think it ever exsisted. Because for
the fact I ask if it had a cd player or a hitch.
They did not know.but they knew how many cup
holders it had.
Mar 10, 2016
Response from current dealership:
I do apologize the vehicle was not ready for you at 10am. If you had any questions about our process I wish you would have asked while you were here. We can answer any questions you have. I can guarantee you the vehicle did exist. We have over 400 vehicles and some are at our over flow lot. You can google a vehicle to see how many cup holders are in that model. The hitch and cd player are a little different. Thank you for taking the time to stop out and again, feel free to call and ask if you have questions about the process.
Jan 27, 2016
Van was not as advertised,tryed to get
me to do a credit application before
even showing me the truck.not
organized in sales office. Friendly
people.
Jan 23, 2016
Absurd ,sold the vehicle I wanted to buy
the morning after we made a deal and I
already had the loan and have them the
trade in info
Jan 22, 2016
Car was as described and a great price.
Be careful..very shady. Ask to see all
paperwork and make sure the internet
price is what your getting it for..they
won't give you anything for your trade
because they deal in "wholesale prices"
well they give you wholesale pricing for
your trade but the car you want to buy is
not wholesale pricing......they hold back
a lot of information so be careful what
your signing.....
Jan 19, 2016
Salesman knew nothing. Manager very cocky. Had no desire to buy there.
Jan 20, 2016
Response from current dealership:
I'm sorry you felt that way. If you could give us a call, give us some information about your experience. I'm sure this can be resolved.
Dec 31, 2015
Friendly and informative customer service. Really helped me
find the truck I was looking for! The right price and financing I
was looking for. Thanks Bill Condo!
Dec 30, 2015
Everything seemed like it was going great other than
they won't let you just go look at cars. You have to
wait up to an hour for them to bring it to you. They
seem nice enough but the deal changed last minute
and we went with another dealer. Waste of 4 hours
Jan 20, 2016
Response from current dealership:
Please be advised that we do have an overflow lot. If a customer does not call ahead and we have a high volume of customers, we have to send an associate to go retrieve the vehicle.
Dec 6, 2015
They were prompt in responding, and followed up with other possibilities. Very helpful.
Dec 4, 2015
Very good to work with
Dec 2, 2015
Salesman was great! The sales manager was a different story. He never gave us any figures with tax and down payment, what the bottom line would be. Instead he just kept telling us what our monthly payment would roughly be. How can you talk payments when you don't even have a bottom line price yet? I looked at more expensive trucks with very much lower monthly payments than he was giving us.
Oct 23, 2015
Thanks
Oct 21, 2015
my overall experience was great and have recommended them to family members
Sep 22, 2015
They sell junk and don't fix things
if you point then out. I looked at a
trucj with 40 k on it and it was all
rotted out and leaking from every
where and they were going to fix
leaks and call me and never
called me back
Sep 16, 2015
Worst experience! Dealership was 45 min from my home.
When I left my house I called and said I was on my way.
Called on way to let salesman I was running late, took wrong
route. They sold the car while I was on my way.
Aug 31, 2015
I went there to drive a vehicle and there were so many vehicles on their lot sandwiched in they couldn't even get it out for me to test drive within fifteen minutes. I think they buy all their cars at an auction then throw them on the lot. They were nice people but the experience is different.
Jun 5, 2015
Nice
Jun 4, 2015
Never received a response and
when j called number they said
never heard of vehicle
May 18, 2015
Salesmen were great. The biggest issue was the cars were packed so tight you couldn't even get close to see them. They were packed so tight the bumpers were touching each other.
May 2, 2015
Initially respondwd but then i
emailed several times with no
response
May 1, 2015
They somehow fanagled to charge me an extra thousand for the car.
Then when I purchased the car they only had one key and remote
for it. A second key and remote is costing me another $180.00
Apr 10, 2015
Was very helpful
Mar 29, 2015
No call back,did not have the car
advertised and other than that car there
are horrible options to pick from....
I ended up having to buy a car off off
someone's front yard... this is a 24/7
365 kind of world now a days...when
someone says that they wanna buy a
vehicle, or a cell phone, or a house our
some new clothes.... THEY MEAN
NOW!!!
Not two weeks after I started...
I had purchased a car and had it
registered, insured and on the road in
under 72 hours...if that's too fast for
you, then maybe you shouldn't be
selling cars now-a-days!!!!!
Mar 26, 2015
ask for Otis
Feb 24, 2015
Went above and beyond even in the freezing cold to make sure I
was completely satisfied with the car. I bought the car for my
daughter and feel very confident that if anything goes wrong with
the car they will stand behind it. Will definitely buy from them
again.
Feb 17, 2015
was told he can get me approved come on down,went to see truck and test drive, loved it, but dealer did not want to make a deal. just wanted me to pay more up front.
Jan 5, 2015
Changed contract paperwork not once but twice trying to deceive me as much as $4000
Nov 6, 2014
Read all your paper work... They handed me paper work
to sign for a different (more expensive) truck. If I did not
read it I would have driven out of there with a truck that I
did not buy.
Apr 23, 2013
Shady guys. Very unprofessional. The truck I came to look at had another truck parked touching the bumper. Truck was not cleaned or detailed
Feb 16, 2013
Once Josh understood how I wanted to be communicated with, he was
cooperative and helpful.
The owner has already earned his own reputation with past dealerships. The salesman was pushy, avoided my questions kept putting me off when I asked for the carfax which they promise. The financial adviser posted a higher price on the financial breakdown. They ran my credit even though right from the beginning I explained I had no intention of purchasing that day. Various employees continued to call me after I left the dealership and emailed me continuously. Very deceitful, lies and false information. I will never go back to that dealer.
Sep 19, 2012
They did a good job getting me to drive way out there, but (suprise suprise) they don't actually try work with you if you don't have credit. Loved the car and could buy it out right, but wouldn't bother financing me so I could build credit. Just kinda brushed me off once I told them I want to build credit.
Aug 26, 2012
I would give this dealer "zero" stars if the choice was available. I loved the vehicle, but I hated the way that I was treated at this dealership. I chose to spend my money elsewhere
Aug 11, 2012
Absolutely horrible !!!! Just bought my truck from here and they were
supposed to fill my cracked windshield .. They put something on it do now
there is a bump but it's still cracked !!!! Came gone and found a hugeee
bail in my tire and into the tire wall . And they said the company doing the
undercoating was going to buff out my two huge scratches on the back of
my car and they didn't . ... I will NEVER buy from then again stay far away
!!!!!!
May 15, 2016
Response from current dealership:
false we took care of everything on the truck and all of your concerns
Jul 23, 2012
I found them good to work with.