Commonwealth Motors

Very quick to response

Advertised price on Cargurus and the price I was offered from a direct email after intially requesting more info, were significantly different. For that single reason, I would avoid this dealer.

Promptly responded to my Inquiry

Told me twice the car was sold. Drove there and car was committed. now saying it's available. Can't waste my time

I was told in went in for service an called back saying it was sold the same day not very happy

Jena was Great.

Great follow up process by Nicole Carrasco the Internet Sales Rep. She gave me all the info I needed in a timely manner and stayed in touch!

Went out my way to this dealer for a very nice vehicle .Would not let me test drive it .wanted me to give a deposit with out test driving it.no negotiation eighter smh

So far, the dealership was great working with me in possibly purchasing this truck, but I noticed that they are having some kind of tax double your return incentive that expires 4/30/18 on all newly purchased vehicles, so I placed an e-mail to the sales rep inquiring about this and have yet to hear back from him. Seeing how I did not complete my purchase yet and no money has been exchanged, I feel that I still qualify for this promotion. Review to follow.

Nice guys, we chose something somewhere else, but they followed up and worked with us well.

Had a really good experience with Commonwealth Motors. They were pretty flexible with our needs and we were able to wrap things up very quickly with our new car.

Service awsome...sales horrible keeping promise keeping schedule & being on time very disappointed...

Quick response

fast response

I did not buy a car from this dealership, but I am not at all happy with my experience. They had a 2008 Chevrolet Silverado 1500 LT1 Crew Cab 4WD posted for a while. So I went to see it the same day that they posted a price drop because it looked like a great deal. They also posted a Ford Explorer Sport Trac the previous day that I was interested in. When I got there I told them what I was interested in. They could not find the trucks anywhere on their lots. After waiting a LONG time, they told me that the Silverado was sold that morning, and that they couldn't find the Sport Trac. And then when we were leaving empty handed, I got pummeled by a salesman telling me how I could actually afford one of their cars that was over $10K more! He wouldn't stop even after I told him NO repeatedly! Are you joking?! That folks, is what is called the BAIT AND SWITCH! And guess what? That same truck is STILL posted on their website. That is one dealership that I will NEVER step foot in again!

Prompt contact thank you

The salesperson, Jane, was very helpful and attentive. I ended up purchasing a vehicle.

Everything went smoothly and the was as advertised

Quick to respond

The salesman Luis and the sales manager Carmen were very courteous and professional. In addition, the internet rep Paula was very helpful in setting up and rescheduling many appointments that I requested. The dealership is also very clean and well lit. I highly recommend this dealership for their professionalism and they truly do have the best deals. I was referred to this dealership by my friend and now I will recommend them to my friends and family because I had a wonderful experience. I absolutely love my Honda Pilot SE.

Car was sold but they got right back to me

Set up a meeting, which no one was aware of when I arrived. Waited 30 minutes before anyone showed up to help me. Experience with the salesmen not so good either.

Work with michael.

We were contacted immediately by automated E-mailed and Followed up with a rep that scheduled an appointment for us and upon arrival the Manager had no idea we were coming. My wife and I had a bad vibe immediately and ended up going elsewhere. No one knew we were coming and waited for a salesman after driving an hour.

Salesman was very courteous,knowledgeable,and honest.would not budge on price of vehicle,although offered another Kia Sorento with all wheel drive,but not 4 wheel drive as I wanted.

Great experience walked in spoke with someone and we went from there. Hassle free purchased the vehicle and I would recommend this dealership to a friend. If I stayed there any longer I was going to purchase a Corvette. Thanks guys!

Dealership responded quickly and keep me abreast of the status of the car. They listened to me needs. Am not ready to buy but will consider this dealership.

Excellent experience. Dealer promptly responded an answered all my questions and provided a free copy of the Carfax report.

Paul was awesome! Thank you!

Another bad experience. Made appointment to see car. Traveled from NH to see. Upon arrival I was told to go to the Honda dealer across the street.(both Commonwealth) Finally manager traced car and informed me it was in body shop. I asked to see in bady shop. Sales attendant said there were several and he couldn't do that. Told me he would call as soon as back. Received a call 5 days later telling me the car was sold at the body shop. A similar experience happened several years before. Would never go back

Bad service , I called them about the car and they let me drive 1 hour and when I'm there , they try to sale another car for me plus have to wait half hour until someone come to talk with me very bad communication and service

I received an email which was nice. I did not want to travel that far to see a car I really did like the color, number of miles and price.

visited Common Wealth Motors to test drive a 2016 Mazda CX-5 Grand Touring AWD. Had a great experience with every employee I interacted with and took home a new car that day. Would highly recommend Commonwealth Motors to anyone looking to purchase a new vehicle.

Advertised vehicle that wasn't in stock just to get customer through the door. Experienced similar tactic when I bought my last vehicle from them. One really has to be on their toes when dealing with them. If you can put up with the wheeling and dealing, a good buy can be had.

Just like they say shop us last for the best deal.

Very knowledgable, accomadating and thorough! Great experience overall

Bought a 2014 pathfinder, all is good so far.Sales person followed up on all his commitments.

Excellent service and friendly staff.

This dealer returned a call to me. She said the price was non negotiable--15 days later, the price had dropped considerably. Had she given me this price 15 days ago, she would have had a sale

Mr. Nesbeth was fast with the sale process. Very easy to deal with and set me up with a CPO civic that I can enjoy for many years!

Just purchased my vehicle from them. Fast, efficient, took care off everything regarding stickering and registration, and the bank. Picked it up with a full tank of gas, and swapped out snow tires. Highly recommended!

The card it's good condition the office inside have problems we desire no buy the card

Great price. Easy to deal with.

Excellent experience

The Dealer placed an error riddled ad caused by their "advertising software". The ad was too good to be true, so I ask for a confirmation of the car and equipment by providing a copy of the original build sheet. They did provide it, only after they confirmed the info on the internet was correct. Once I received the build sheet it was obvious their ad was riddled with errors. The model, the equipment, the wheels, and it was not Certified. They apologized and promised to correct the errors. I checked the ad the following day, the model was now correct, the wheels were still misrepresented and they raised the price by $2500 for a car with less equipment and not Certified. When I left a review with ALL FACTS described, the owner accused me of being an "Internet Sleuth" crawling around looking for mistakes and posting bad reviews. He could not understand why I was shopping in his area when I lived across the country in LA. Reminded him that people will drive or fly to get a great deal from a great dealer. FYI, I just checked the ad again ( week later), they have raised the price again another $2000 and still advertising the car with 19" wheels, it has 18" wheels! I am sure this is all to blame on their Internet Ad Software! HA! BTW, I bought a car from a Dealer in Florida! That's right I flew 6 hours and drove it home!

responded right away, car was not available any longer

Great dealer!!. I have delt with them before and they exceeded expectations this time.

They were straight forward telling me they sold the car I wanted to see but they had a few more for me. I ended up going somewhere else but they were very responsive.

Heard nothing from May until this past weekend. Have replied and will see what happens from here. Keep me on the list.

Quick and easy, walked with an internet quote, walked out with a car

Professional, friendly service. They are being extra observant about fixing some last minute issues with one of the air bags. They were honest and open about the vehicle history and offered to print a copy of the CarFax for me. The spent the time to explain the warranty's ins and outs until I was satisfied with what I was getting. I recommend this shop to anyone looking for a reliable car.

Our sales person Joel, was very, very nice, patient and helpful. Unfortunately we were already over our budget and his manager didn't want to deal and negotiate the price at all, not even 50 bucks. I assume because we were only spending 12k. Thanks to his grumpy manager we left and we found the same car, at a different dealership where we found a better and newer model for the same price. I felt bad for Joel, because he was great!

Prompt and more than helpful through the whole process

Chris Drew sold me a great single owner used 05 Grand Marque, he was easy to deal with & no pressure. I'd back there or refer any one. Price was right & condition of the car awesome!

They are pushy and overpriced. I was besieged with phone calls after they would not make the arrangements for the sale that I needed. I went to them first and would never go there again or recommend them to anyone.

excellent

Responded to my inquiry. Difficult to negotiate with

Dealer responded quickly.

Dealer was responsive, but did not want to negotiate.

After driving an hour to see them they told me when i got "oh bye the way the car is damaged forgot to tell you this morning" said it was small damage to fender. Actually was headlight mount broken, drivers wing all damages drivers door could nit open properly windscreen smashed car was never cleaned and they wanted 10000 deposit so they might see when they could start to fix it

Didnt respond to numorus emails then just sent me emails about cars I wasent interested in and never responded to the original email about the vehicle I was interested in. I just wanted to know if it was sold or not ,they never responded.