About Us

At Columbia Honda, we believe buying a vehicle should be simple, transparent, and worth your time. We’ve built our dealership around delivering a better experience; one rooted in trust, selection, and a team that stands behind every transaction. Columbia Honda is a regional leader in vehicle sales volume, and that matters for you as a customer. Higher volume allows us to offer a larger selection of new, used, and Certified Honda vehicles. Our pricing strategy is simple: high volume + market-based pricing = better value for our customers. We price our vehicles based on real-time market data to stay competitive. No inflated starting points. We believe in earning your business through through through value, not negotiation fatigue.

Our Amenities

  • Kids play area
  • Coffee, Tea, Soda, Snacks
  • Service Shuttle Vans
  • Service Loaners Vehicles (Based on availability)
  • Free Customer WiFi
  • 2 Customer Waiting Lounges with Recliners

Media

Service Info

Dealer Reviews

Based on 14 reviews
All reviews are verified visits to the dealer. – Learn More
Becky
Feb 6, 2026
Noah was very helpful, friendly, professional and efficient. Helped us move through the process quickly. We recommend him, and the dealership with confidence!
Is this review helpful? Yes | No
Oct 27, 2025
Very friendly customer service and very helpful on getting a vehicle. I love my car
Is this review helpful? Yes | No
Oct 25, 2025
I was asking questions about a particular car. I have not gotten anything back from them and it has been 3 weeks. I'm getting no correspondence back at all from them other than to rate them and ask how they're doing. Well on a scale of 1 to 10 10 being the best one being the worst I would give a one. And no, I probably will not buy a car from you folks. Thank you very much.
Is this review helpful? Yes | No
Dec 17, 2025
Response from current dealership:
We are sorry that our response didn't get back to you in a timely manner. Upon review, we felt we answered your question of asking for $2800 off the selling price of the preowned CRV. We were unable to accommodate that request, and felt we answered that question in the moment. We would love the opportunity to help out on another vehicle. We understand wanting a great deal, and will work to assist with that.
Sep 24, 2025
I have not met them yet however they were very responsive they did not have pictures on the car so they sent them to me I've been very happy so far
Is this review helpful? Yes | No
joshua
Jul 14, 2025
Trent was awesome! The best experience i have ever had dealing with car dealer.
Is this review helpful? Yes | No
Bob
Jun 30, 2025
Experience was totally outstanding. We worked with Michele who was very accommodating and made the process extremely easy, including delivering the new vehicle. Over numerous vehicle purchase over years, Michele and Columbia Honda were the best experience we’ve had.
Is this review helpful? Yes | No
Ralph
Jun 8, 2025
Everyone was courteous, helpful, and the service was great!
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May 28, 2025
Was very helpful got right back to me.
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Mar 20, 2025
They responded quickly and good follow up as well
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Jon
Mar 11, 2025
Everything was smooth great and easy just have not received a few items manuals, warranty info, 2nd key etc yet. But dealer is aware and sending
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Jan 22, 2025
I got a fast response from them
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Oct 14, 2024
I loved these guys.
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Jul 11, 2024
Great experience with this dealer. Dealer stayed past their usual business hours so I could test drive. It was a pleasure working with this business.
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Andrea
Jul 8, 2024
They responded within the following day (I contacted them on a Sunday) and were extremely pleasant on the phone. Unfortunately they had already sold this vehicle.
Is this review helpful? Yes | No
James
Apr 15, 2024
Great to work with.
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justin
Apr 12, 2024
They reached out in a timely fashion and had a reasonable offer
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Burt
Feb 12, 2024
Very good. Would deal with them again, no problem
Is this review helpful? Yes | No
Feb 11, 2024
I was contacted. Decided against a CRZ
Is this review helpful? Yes | No
Rich
Dec 20, 2023
Before driving 4 hours to the dealer, we were contacted and informed the vehicle had a leaking windshield. We greatly appreciated the dealer saving our Saturday, their honesty and their concern for us. As far as the dealership, we never got there so I can’t comment more.
Is this review helpful? Yes | No
Jason
Nov 23, 2023
I had a great experience!! Didn’t have to leave my house. Was able to do everything from home. Columbia Honda was very professional, informative, polite, and very reasonable with the deal we made. They gave me top dollar for my vehicle and were determined to make my experience with them a great one. I would most definitely recommend them to anyone looking for a vehicle whether new or used.
Is this review helpful? Yes | No
Eli
Oct 12, 2023
They were very helpful and I got a very nice car!
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Aug 21, 2023
Responded quickly to my inquiry
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Jun 22, 2023
The lady I spoke to was very helpful.
1 of 1 people found this review helpful.
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Jan 19, 2023
I actually purchased this vehicle. The guys were very friendly and got me out of there in a timely manner. I'm loving it!
Is this review helpful? Yes | No
Russell
Jan 6, 2023
Fast response friendly staff
Is this review helpful? Yes | No
Dec 30, 2022
Great experience with this dealership. Michele contacted me quickly and I made an appointment to see a 2023 Ridgeline. They gave me a good price on the Ridgeline and a decent offer for my trade. Worth the two hour trip I made. All in all one of the better experiences I’ve had in 35+ years of buying/trading cars!
Is this review helpful? Yes | No
Dec 29, 2022
Abdul with Columbia Honda was super helpful throughout the process. There were some complications to our deal (on my end) and he helped navigate them all with ease. Would absolutely recommend him and the Columbia Honda team!
1 of 1 people found this review helpful.
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Jul 28, 2022
Kid friendly & very helpful
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Faraz
Jun 12, 2022
Overall interaction was very good.
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Mar 12, 2022
Was very helpful
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30
Jan 24, 2022
Dealer was very communicative, but the vehicle I was interested in was inoperable at the time.
Is this review helpful? Yes | No
Oct 6, 2021
Our salesman Eric was great
Is this review helpful? Yes | No
CHANNING
Sep 22, 2021
Angle was GREAT
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Lakisha
Jul 23, 2021
They were really great but too far away from me so I couldn’t make it there but they have all different kinds of Accommodations
1 of 1 people found this review helpful.
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Daniel
Jun 1, 2021
Helpful and accommodating.
Is this review helpful? Yes | No
Irene
Apr 29, 2021
Got my dream car. Thanks Dennis and Travis. You were great to work with.
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Ben
Apr 4, 2021
They were great
Is this review helpful? Yes | No
Mar 13, 2021
The salesperson and negotiations went very well and I was pleased with the process. Unfortunately the dealer was unable to provide the title for the vehicle which is required in Missouri and I had to walk away. The interaction with the manager closing the deal made me s well as my bank made me leery. Both my bank and I had not experienced this and were disappointed we were unable to move forward, but was able to buy from another dealer without issue.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2021
Response from current dealership:
Keli,
Sorry we were not able to earn your business on this vehicle. Perhaps we should of done a better job communicating our guarantee of title and the state's new statute that allows this. This vehicle was a lease. We had paid it off and were waiting for Subaru to send us the lien release and title.

Missouri passed legislation that went into effect on 8/28/2020. This allows for a dealer to sell and provide the title with delayed delivery specifically for instances like this. Our dealership was trying to walk through this with you and your bank. Below is from the State of Missouri's Websit
 More ...
R
Mar 8, 2021
Good communication
Is this review helpful? Yes | No
Sep 1, 2020
Let me start off by saying I’ve never left a bad review. Was contacted fairly quickly. We only communicated through text but was not a good experience from the start. I just had a few simple questions like how much tire tread was remaining and if he could make sure the mileage was accurate. He seemed uninterested and unfriendly. I had to reach out to him several times about the questions I had for him. I asked if they were open to offers and made what I thought was a fair offer. All he responded with was basically no thanks. You would think he would at least counter but he never did. I then asked if he could call me but he never did. Then I received a text two days later saying “sorry I didn’t see your message about calling you but the car has been sold” I was literally at another dealership signing paperwork when that text came in!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 11, 2020
Response from current dealership:
We are very sorry to see this review for our dealership. Our goal is to make sure all our customers are treated with respect and leave here happy with the experience. Your comments are being forwarded to our General Manager for his review and ask that he look into this. Again, our apologies.
Lloyd
Aug 20, 2020
Fantastic!! If you are looking for a Honda, this is the place
Is this review helpful? Yes | No
Aug 28, 2020
Response from current dealership:
Love it!   Thanks, Lloyd for the 5 stars for Columbia Honda.  We appreciate it.
Satisfied Customer
Aug 1, 2020
Columbia Honda was very easy to do business with. They gave us a good price, we were able to arrange the sale over the phone, and they delivered the vehicle quickly to the Kansas City area.
Is this review helpful? Yes | No
Aug 12, 2020
Response from current dealership:
Thank you so much for the 5 star review!  Nothing better than having your vehicle delivered to you.  We try our best to make it as customer-friendly as possible.  We are here if you have any questions, please just give us a call.
Rad
Jul 24, 2020
Overall - excellent experience. After sending a message through CarGurus, I've got reply from a dealer within minutes. The sales person Dennis Wood was great! Always replied promptly to my inquiries and any questions I had. I was able to negotiate deal over the phone, so coming to the location was just formality. Despite being a little late to the appointment, me and my wife were welcomed and well taken care of by Dennis, while waiting for all paper work to be complete. This dealer has huge selections of models and colors. The place was pretty crowded (could have something to do with good pricing), but very well organized and following all safety regulations due to Covid-19. New car was delivered as promised - freshly clean, all basic functions and settings well explained by Dennis, and so far we are enjoying it very much! I would definitely recommend this dealer to anyone, who is searching for new ride.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2020
Response from current dealership:
Thanks for the 5 star review for Dennis Wood, we very much appreciate it. Please let us know if you or your wife have any questions, we'll be glad to help out.  We hope you continue to "enjoy it very much"!
Laura
Jul 17, 2020
Sales Department kept saying car on way to dealership and would call me when it came in. Never called me after first two days. After 9 days I bought a purple 2017 Fit from someone else. I love their service department, though, and have used the Service department for 18 years. The Service Department is excellent.
Is this review helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Laura,
First, Thank you for being a service customer at our dealership. We still have not received this 2017 Fit. Our transport company has had issues getting this unit picked up. There have been transport shortages across the country due to CoVid. We are still working to get it to our dealership. I apologize as we should of stayed in better communication to inform you of the issues we have been experiencing. Thank you for your feedback, and we hope to continue to earn your trust in service.
Jim
Jun 21, 2020
All dealing was done by text messaging as I was 160 miles away. It went surprisingly efficient, but because they kept asking me what deal I was seeking, it turned in to an old-fashioned car haggling episode for awhile. You know, like all the deals car dealers had in the past where the guy you are talking to had to go talk to his guy and when you finally get within a price of 500-1000 dollars, you are the one that is guilty for penny-pinchin' negotiation. God I hate that. Give me your best price up front to compare and a simple yes or no to the deal please! But overall, good people, and very satisfied at closing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2020
Response from current dealership:
Thanks, Jim, for choosing Columbia Honda, we do appreciate your business.  We'll let our General Manager know of your comments.  We agree, negotiations should have been smoother.  Thank you for your kind comments regarding our staff and the closing process.  We'll do our best to smooth out the sales process going forward.  
Charles
Jun 14, 2020
I received a great customer experience. He walked me through all the car maintenances schedules, what was was done and how i should take care of my car.He was hospitable, and answered all my queries. The car was clean, cleaned again again after purchase, and had a test drive; and the car was as per listed. I liked their facility, very clean and all the staff were very friendly. It is a dealership i would recommend to a friend.
Is this review helpful? Yes | No
Jun 19, 2020
Response from current dealership:
We love seeing 5 star reviews, Charles. Thank you for the very nice comments about our staff and facility.  We truly appreciate it.  We are here for you if you have any questions, just give us a call.  
Zubieda
May 20, 2020
Responded really fast! I totally recommend this dealership. Thank you
Is this review helpful? Yes | No
May 26, 2020
Response from current dealership:
Thanks for the recommendation and positive review!  Much appreciated!
May 17, 2020
Was honest with me and willing to try and work with me even though I was an out of town customer. Sent a video since I couldn’t be there to look. Great to work with.
Is this review helpful? Yes | No
May 26, 2020
Response from current dealership:
Thank you for the 5 star review for our sales folks.  Great that we were able to make the sale and easy one for you.   We appreciate it!
20
Tim
May 12, 2020
Didn't want to deal,belittled my trade,arrogant attitude.Was told the deal was more than I wanted to pay per month,when I declined that was it so I left.The Called back about a week later and offered a little better term so I submitted my credit info and that was the last I heard,no call back,text email nothing.Not impressed with the lack of follow up.At least the showroom was clean.I ended up going to another dealership 140 miles to make a purchase.Their loss my gain !
Is this review helpful? Yes | No
May 29, 2020
Response from current dealership:
Tim, We are sorry to see this review. It looks like we dropped the ball on it, we certainly should have communicated better with you.  Our General Manager, Danny Hammack, asked if you would email him your name and contact info, he would like to look into this further.  Danny's email is:  dhammack@columbiahonda.com   Again, our apologies.
May 11, 2020
David Stringer did an amazing job. He was prompt, showed integrity, and listened to what we wanted and needed! I would definitely return to work with him again!
Is this review helpful? Yes | No
May 22, 2020
Response from current dealership:
Awesome review for David Stringer!  Thank you for choosing Columbia Honda.  Just ask for David next time you are in the market for a new vehicle!
Reggie
May 10, 2020
The salesman I tried to work with offered me an out the door price and then when I told him I qualified for several additional discounts he claimed he had already included the military and conquest discount in the price he quoted me. He refused to send me written information listing both the model with trim option and price he was offering. At one point he claimed he had 35 people around his desk. His title was dealership concierge, a title the other Honda dealerships didn't appear to have. Plus his price was $300 higher on a vehicle that was not what I wanted. My wife wanted a Pilot with the Black Forest Pearl color. He said a dealer trade would be difficult, but the people I bought from had the right vehicle in two days.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 26, 2020
Response from current dealership:
Reggie,  Our apologies for your experience at out dealership.  Our General Manager, Danny Hammack, would like to speak to you about this to better understand what happened.  Danny asked if you would please email him your full name and contact information so he can look into this and get back to you.  Again, our apologies.
May 8, 2020
Staff who contacted me were friendly and professional. They updated me on changes to the vehicle I was interested in and let me know when others with similar criteria were available.
Is this review helpful? Yes | No
May 22, 2020
Response from current dealership:
Thank you for the 5 star review for our Staff!  We appreciate the 5 star review.
Apr 25, 2020
The sales consultant Brandon was a delight to work with. Very thorough and patient during the entire process.
Is this review helpful? Yes | No
May 15, 2020
Response from current dealership:
Thank you so much for the 5 star review for Brandon!  Great to hear he was a "delight" to work with.
Mar 11, 2020
Trenton was awesome! Everyone was very courteous and helpful and prompt. great selection and they can really offer you a wide variety of financing.
Is this review helpful? Yes | No
Mar 23, 2020
Response from current dealership:
Thank you so much for the 5 star rating for Trenton and our dealership!  Much appreciated.
David
Feb 16, 2020
They were very friendly and helpful. Did not go see car cause bought one elsewhere
Is this review helpful? Yes | No
Feb 21, 2020
Response from current dealership:
Thank you, David, for the 5 stars, we appreciate it.  Hopefully next time you are in the market for another vehicle we'll have the one you are looking for.
Jan 13, 2020
Spoke with Brandon and told him what I was interested in. He spoke with his manager and they have made an offer that I am probably not going to refuse.Very professional, looking forward to test driving the vehicle, first dealership out of way too many, that has even come close to being both professional and flexible!
Is this review helpful? Yes | No
Jan 17, 2020
Response from current dealership:
Thank you for the 5 star review for Brandon, we love hearing from customers about how  "professional" our staff is.  We hope it all works out for you and the vehicle is the one you are looking for.  Thank you again, we appreciate the opportunity to assist you.
Zachary
Jan 9, 2020
They were excellent to work with.
Is this review helpful? Yes | No
Jan 13, 2020
Response from current dealership:
Thank you, Zachary, for taking the time to leave us a 5 star rating - most appreciative!
Jan 2, 2020
Awesome
Is this review helpful? Yes | No
Jan 6, 2020
Response from current dealership:
Well, it just doesn't get any better than this!!  Thank you for the "awesome" review!!  We appreciate it!
Thor
Dec 29, 2019
Great value and excellent buying experience.
Is this review helpful? Yes | No
Jan 6, 2020
Response from current dealership:
Thanks, Thor, for the 5 star review!  Great to hear your buying experience was "excellent"!   Thank you for choosing Columbia Honda, we appreciate your business.
Eddie
Dec 29, 2019
I was planning on purchasing the excursion but they called me and told me it was sold. A week later it was for sale again.
Is this review helpful? Yes | No
Jan 6, 2020
Response from current dealership:
Eddie,  I'm sorry to see this happened.  It is not intentional since our goal is to sell cars.  The upload of our inventory is automated daily and occasionally there are errors.  Our General Manager, Danny Hammack, would be more than happy to help you with this and be glad to check if the Excursion is still available.  If you would like him to do so, please email him directly at dhammack@machens.com    Again, our apologies.
Eugene
Nov 18, 2019
Dealer responded quickly. Car I was looking for available. Dealer and I came to agreement on price. Bought the car.
Is this review helpful? Yes | No
Nov 21, 2019
Response from current dealership:
Thank you for the 5 star rating, Eugene, we very much appreciate it.  Great to hear we were able to come to an agreement on the car! Give us a call if you have any questions! Thank You!
Rich
Sep 14, 2019
Great people to deal with - car was dvdryghing they said it was - drive it home
Is this review helpful? Yes | No
Sep 17, 2019
Response from current dealership:
Hi Rich, Thank you for the 5 star review, great to hear our team was "great" to deal with.  It means a lot to us to know we did a good job for you!  Thanks again!
Sep 6, 2019
Bill was excellent! Very wonderful experience and phenomenal customer service.
Is this review helpful? Yes | No
Sep 13, 2019
Response from current dealership:
Thank you for the 5 star review for Bill, great to hear you were satisfied with the service you received.  We love knowing our customers feel this way.  Thanks again!
Jul 29, 2019
They contact me in a timely manner. Also contact me with updates
Is this review helpful? Yes | No
Aug 1, 2019
Response from current dealership:
Thank you for the 5 Star review!  We really appreciate it.  See you next time.
jeremy
Jul 15, 2019
Great staff
Is this review helpful? Yes | No
Jul 29, 2019
Response from current dealership:
Hi Jeremy, Thank you for the 5 Star review for our staff, it is really appreciated.   Let us know if you have any questions, we are here to help.
Star
Mar 3, 2019
Quick response Answered questions
Is this review helpful? Yes | No
Mar 5, 2019
Response from current dealership:
Thank you for the 5 Star rating! Your business is important to us, and that's why we want to hear about your experiences. If you ever have any questions feel free to contact our dedicated team!

Neil
Feb 11, 2019
My experience was great from start to finish! They were more than fair on my trade. The customer experience was excellent! Arthur Brown was my salesman and he did a wonderful job! They even delivered it 6 hours away. I will definitely be checking in with them when it’s time to buy my next vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2019
Response from current dealership:
Hi Neil, Thank you so much for the awesome review and kind words for Arthur Brown! We are delighted that we were able get your car delivered to you and able to exceed your expectations. Contact us anytime at Columbia Honda if you ever have questions or concerns. When you are ready to buy your next one, just let us know.
shawn hallis
Jan 28, 2019
Very excellent sales person! Though I didn't buy the car from Columbia Honda due to distance reason. But the sales person is very excellent!
Is this review helpful? Yes | No
Jan 29, 2019
Response from current dealership:
Hello Shawn,  Thank you for the great review.  And very nice words for the sales person that helped you.  We're sorry that the distance for you was too far, but if you have any questions or anything we can help you with, just give us a call.
Dec 1, 2018
Excellent communication and follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2018
Response from current dealership:
Thank you for the positive review. We strive to have good transparent communication. We appreciate the opportunity!
Danny Hammack
General Manager/ Partner
Mike
Oct 19, 2018
Excellent customer service, professionalism.
Is this review helpful? Yes | No
Oct 19, 2018
Response from current dealership:
Mike, thank you for the positive feedback! We are happy to know you had a great experience!
wellington
Sep 8, 2018
Wonderful
Is this review helpful? Yes | No
Carol
Jul 14, 2018
Art was very helpful and paid attention to what I was looking for in a newer used car.
1 of 1 people found this review helpful.
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Stacey
Jul 6, 2018
Great buying experience. Cory and Jonathan quoted the lowest price of the 4 dealerships we negotiated with, they were honest from beginning to end with no surprises, and even went the extra mile by sending us a personalized video of the car we ultimately purchased.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 9, 2018
Response from current dealership:
Stacey, thank you so much for the great review! We are very happy to know you had a great car-buying experience with Cory and Jonathan! We appreciate you and your business! Enjoy your new purchase!
William
May 30, 2018
Pleasant interaction
Is this review helpful? Yes | No
Jun 1, 2018
Response from current dealership:
Thank you for the great feedback, William! We are happy to hear you had a pleasant experience with us! We appreciate you!
Sally
May 4, 2018
They were very helpful
Is this review helpful? Yes | No
May 7, 2018
Response from current dealership:
Thank you for the positive feedback, Sally! We are happy to know you had an overall great experience with us! We appreciate you and your business!
Feb 14, 2018
Great
Is this review helpful? Yes | No
May 6, 2018
Response from current dealership:
Thanks for the positive feedback, Bryan! We are happy to know you had a great experience with us! We appreciate you and your business!
Scott
Sep 6, 2017
Very easy convenient transaction. They were able to beat all of the St. Louis Metro area dealers pricing and they made the transaction very easy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2017
Response from current dealership:
Thank you for the kind feedback. We strive to provide the best pricing and service. We appreciate the opportunity to earn your business!
Danny Hammack
General Manager
Aug 18, 2017
They asked if I had any questions. I've reserched the vehicle , so I had none. Timing is not quite right so I haven't pursued the vehicle.
Is this review helpful? Yes | No
Jack
Jul 14, 2017
She called me back promptly. The car sold while we talked so she suggested a 2016 which was on sale.
Is this review helpful? Yes | No
Sue
May 16, 2017
A terrible experience! We live over 400 miles away and spoke with an Internet contact and a sales representative several times, assuring ourselves that the car was as good a value as it seemed. While we traveled to Columbia iI again checked the listing and the price had been increased by around $3,500! When I called the sales rep who had earlier verified the price he assured me they could honor my price but within 2 minutes the sales manager called me back to say that was't so. We drove over 600 miles in vain.
13 of 13 people found this review helpful.
Is this helpful? Yes | No
John
Feb 14, 2017
Great experience with a long distance purchase. James Lynch was excellent. Very helpful throughout the entire sale, paperwork and delivery.
Is this review helpful? Yes | No
terry
Feb 13, 2017
Great help
Is this review helpful? Yes | No
sally
Feb 6, 2017
The staff at Columbia Honda is exceptional! They went above and beyond to ensure that we were given the best possible service. Very caring and friendly!
1 of 1 people found this review helpful.
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Steve
Nov 27, 2016
They responded very quickly and offered me a great deal.
Is this review helpful? Yes | No
Bill
Nov 6, 2016
Very knowledgeable, friendly staff.
Is this review helpful? Yes | No
Leslea
Oct 28, 2016
Very nice dealership. Everyone is helpful and kind. Very clean.
1 of 1 people found this review helpful.
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robert
Jun 29, 2016
thanks for calling when the 4 runner was sold.
Is this review helpful? Yes | No
Jason
Jun 19, 2016
Very responsive, worked hard to get our business. We ended up finding something closer but would definitely contact them again.
Is this review helpful? Yes | No
Dan
Dec 17, 2015
Very pleasant and professional. Not high pressured at all.
Is this review helpful? Yes | No
Dec 22, 2015
Response from current dealership:
Thank you Dan for your feedback! We hope your enjoying your new vehicle! Come by and see us anytime as we look forward to servicing all your vehicle needs for years to come! You have a Merry Christmas!!!!
Nov 19, 2015
Thanks to Frank we had a great experience at this dealer!
Is this review helpful? Yes | No
Nov 19, 2015
Response from current dealership:
Thank you for your feedback! We value your trust placed in Columbia Honda and we welcome your family too ours for years to come! Make sure you ask your Dealer Concierge about our $100 Referral Program !
Lisa
Nov 14, 2015
The sales person was very nice on the phone. We set an appointment to test drive 2 vehicles on a Tuesday and I had to change the appointment to Monday. Instead of telling us the vehicles were not ready, they had us come on in and we spent about an hour sitting around waiting for things to get ready. Finally as we were about to leave, one of the vehicles arrived. We did the test drive and I asked them to let me know when the other would be ready. I asked them to text me. I received a phone call on Friday afternoon asking if I had made a decision and if I was planning to come by. I asked if the Toyota was available to test drive and the salesperson said it might be but he wasn't sure. I said for them to text me when it was ready. Have not heard back yet.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 16, 2015
Response from current dealership:
Thank you for your feedback! Please contact me at your earliest convenience to discuss this issue. Here at Columbia Honda we strive for 100% customer satisfaction regardless the issue. klynch@columbiahonda.com call or text 660-202-2686
Exhausted
Nov 7, 2015
The assosiate I felt with was nice but the haggling part took too long. I was exhausted when it was done, I was there over 4 hours. I was promised they would take care of something for me and then they changed their mind once I left, I suppose. I drove too far to get there and thought it would be worth it, should have dealt with Kansas City instead.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2015
Response from current dealership:
We appreciate and value your feedback! We always strive for 100% Customer satisfaction regardless of the issue! Please feel free to contact me directly to help resolve this matter.  klynch@columbiahonda.com  or 573-818-3172
Aug 12, 2015
dealer kept calling every day after I said I was not interested, very disrespectful...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2015
Response from current dealership:
We appreciate and value your feedback!  Please feel free to contact me directly to help resolve this matter.  klynch@columbiahonda.com  or 573-818-3172