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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
John
Apr 7, 2025
Quick and courteous.
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Feb 17, 2025
Keith is an Excellent sales person, I was a pleasure buying a truck from him at Colonial Ford
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Dec 28, 2024
Dealerships contacted right away and was very helpful. A sale wasn’t made but I would do business with them in the future.
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Nov 15, 2024
Responsive
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Mar 27, 2024
Great communication, easy to deal with. I bought the car !
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Ken
Mar 5, 2024
I purchased the vehicle the the experience was very satisfying.
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Aug 31, 2022
Great dealership! Moses was excellent to deal with as well as the rest of the crew. I highly recommend buying from here.
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Perry
Jun 19, 2022
Loved it just to much thanks
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Dan
Mar 6, 2022
Couldn't make a deal but good experience
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Jan 31, 2022
Very knowledgeable staff the sales manager MOSES, and our salesman STEVE, were great they helped us out a alot. And we're very upfront about our purchase. We got a great deal on our new used car. We would definitely recommend any looking to purchase a new or used vehicle to pay Colonial Ford a visit
1 of 1 people found this review helpful.
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Sep 2, 2021
Responded to my inquiry within 10 minutes.
1 of 1 people found this review helpful.
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Jeff
Jun 12, 2021
They responded to me pretty quickly but unfortunately the typical games at a big dealership regarding the price. It was listed for $17,000 and called me back a second time to tell me that car gurus had the wrong price and should’ve been listed at $27,000. They never returned my call to tell me the price difference I had to make a second call to them to find out what the difference in the price was. Very unprofessional.
7 of 7 people found this review helpful.
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Apr 18, 2021
They were very nice people, and very helpful.
1 of 1 people found this review helpful.
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Apr 18, 2021
Friendly, clean and professional.
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Unhappy
Apr 1, 2021
Got messed around for a week on this car. Contacted them Thursday, told come in the next day for it.. Next day get our 2 babies ready get in the car.. On the off chance call to see everything's OK.. Nope cars not there needed "tires". This happened for a week. Every single day got messed around with oh it needs tires oh somethings being checked.. Every excuse but in the mean time give us money to "hold it". Hold it from who? We're the only people to message and getting told it's not even there but will be "later". Just don't go near them or this car. I ignored other reviews and regret it terribly.
3 of 3 people found this review helpful.
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Peter
Mar 17, 2021
Fantastic team of professionals at Colonial Ford. Easy to deal with when purchasing this vehicle. Highly recommend them!
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Mar 10, 2021
fast response, my bid was to low for them. they did not pretend the could meet it
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Sept 1 2020: despite careful exchanges by email and phone prior to going there, I was received by a truly LAME STEREOTYPICAL CAR SALESMAN. After wasting an hour of my time, he presented me with an offer in one of the sleeziest ways imaginable, staring with a price 2000$ HIGHER than that advertised - which was itself 1000-1500$ above local competing trucks!!! I got so mad that they immediately passed me to a manager, Mike. He was much more technically knowledgeable, said he'd follow up but never did. STAY AWAY FROM COLONIAL! One of their BOZOs even had the balls to falsely represent the Craigslist add that I'd sent them in advance for my trade-in, and barely apologized when I showed him wrong. It's a cheap, sleezy dealership.
7 of 7 people found this review helpful.
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David
Aug 27, 2020
Excellent
0 of 1 people found this review helpful.
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5
Jul 21, 2020
They’re friendly and responsive with zero pressure. I didn’t end up making a purchase but wouldn’t hesitate to look to them if I needed a new vehicle.
1 of 2 people found this review helpful.
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Jun 17, 2020
Everything was excellent just wasn't ready to make a move
1 of 2 people found this review helpful.
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Jeanine
May 30, 2020
The dealer responded very quickly and was very helpful!
1 of 1 people found this review helpful.
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May 20, 2020
Very disappointed in this dealership waste my time, when I first went there they was very friendly but when it was time to give me my money not so much.
5 of 5 people found this review helpful.
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Lidia
Feb 17, 2020
Good email communication.
0 of 1 people found this review helpful.
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5
Oct 30, 2019
Called in ten minutes before my test drive, they had the car ready to go along with a knowledgeable salesman.
1 of 1 people found this review helpful.
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Jenn
Sep 18, 2019
Colonial Ford of Marlboro was very pleasant to work with. Responded to emails promptly, and then my visit to the dealership was wonderful. The truck was in great condition and I purchased it. They made the whole process smooth and easy. Thanks to Steve and Dan for helping me out - you both were very courteous and very helpful with the process. Thank you to Matt also for responding to my emails when I first inquired about the F150.
2 of 2 people found this review helpful.
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Chip
Sep 12, 2019
This dealership was so helpful I purchased the truck there
1 of 1 people found this review helpful.
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Aug 26, 2019
They responded within the hour and were very informative on what I was looking for. Spent the afternoon driving to their business on Sat. and ended up purchasing a new truck. The salesperson Steve H. was very knowledgeable and explained everything very well.
1 of 1 people found this review helpful.
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Kristin
Jul 26, 2019
They were very helpful and answered all of my questions. They handled all of the insurance and registration on the car so all I had to do was pick it up!
1 of 1 people found this review helpful.
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Jun 7, 2019
I emailed them they called me same day .
1 of 1 people found this review helpful.
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May 5, 2019
I would not recommend this dealership. The car I made an appointment to see was available, but not ready and waiting when I arrived. There were 2 major issues with the vehicle and the salesman had the audacity to ask for a deposit before they trouble shot the problems. Not a good beginning to the car buying experience.
10 of 10 people found this review helpful.
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May 10, 2019
Response from current dealership:
the customer had a 2pm appointment and showed up at 115 pm, due to construction and shortage of customer parking we generally don't pull up a vehicle until customer arrives avoiding an issue with customers not being able to park, as far as the issues with the vehicle they were minor non safety related issues that we did not notice until after test drive and the salesman asked for a deposit only to hold the vehicle in case someone else came in and was interested in it, we wont hold a vehicle for a customer while they think it over. over all my dealership has a fine reputation and will continue
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5
Apr 2, 2019
Gave me the info I asked for
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Dec 26, 2018
High pressure tactics by email to get me to come to dealership even when I had reservations about wear and tear on the tailgate and their asking price. Sold it to someone else- not interested in dealing with them.
7 of 7 people found this review helpful.
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Dec 27, 2018
Response from current dealership:
the customer was never at the dealership, there was absolutely no high pressure, we had numerous inquiries on the vehicle in question was sold, no complaints on condition.
Oct 21, 2018
Don’t waste your time here!! Prior to driving 4 hours and 30 minutes with flatbed trailer in tow, we inquired about condition of car. We received a text and picture stating it only had a couple of scratches that would easily buff out. WRONG!!! Rear bumper was scratched up and dented, gouge in front bumper, and front driver side wheel well casing was loose and needed to be put back in place. Returned home with no vehicle. Wasted a whole day, a lot of gas, and toll fees. Very disappointing!!’
6 of 6 people found this review helpful.
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Dec 27, 2018
Response from current dealership:
unfortunately, there was damage not displayed in the photos very minor, I offered to compensate by having the customer repair and I would reimburse or discount the car more to make it worth their drive but the customer refused.
Daniel
Apr 5, 2018
Great Deal, Great Salesman, .....the administrative/delivery part not so much.
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Mar 31, 2018
Sales staff was friendly and helpful, vehicle negotiations were uneventful, and dealership prepped vehicle in a very timely manner. I would recommend Colonial Ford to anyone who wants a fair deal.
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Mar 2, 2018
Great place. I ended up buying a Subaru here and there was no pressure to buy a Ford. Good price and they were willing to negotiate. Mike Noe' is my new "car guy." I would recommend this dealership to all my friends and family.
1 of 1 people found this review helpful.
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Ron
Feb 3, 2018
I ended up buying a ford fusion from them the stereo didn't work they promised me a new one it took a week of arguing with them to finally get it and then it took 2 weeks to get the registration I have bought cars before and never had such a headache like I did with this place
6 of 6 people found this review helpful.
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Mar 17, 2018
Response from current dealership:
im sorry about the experience, im not aware of any of this please free to reach out to me
Todd
Oct 4, 2017
Everything went smooth from start to finish.
1 of 1 people found this review helpful.
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Oct 2, 2017
Purchased vehicle;pleasant, Accomodating May need to follow up with them With re to a couple of issues with Van
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Russell
May 19, 2017
Bought a 2014 Ram 1500. No pressure or hard sales tactics used. when it came to financing (I was already preapproved) Al recommended a local bank that approved me for 1.99% which was much better that what I was pre-approved for. I would definitely buy another vehicle from him with no hesitation.
2 of 2 people found this review helpful.
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Jason
Nov 30, 2016
Good follow up at all times
1 of 1 people found this review helpful.
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Terrence
Feb 20, 2016
They called many times but I asked only to be contacted if there was a price drop. There was no price drop so I have chosen a different car. But great service.
1 of 1 people found this review helpful.
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Rick
May 26, 2015
They met all my needs and made my car buying experience quick and painless. I would recommend them to anyone shopping for a new or pre-owned car! Thanks Wayside!!!
2 of 2 people found this review helpful.
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