-
Today 7:30 AM - 2:00 PM (Closed now)
- Make Service Appointment
- View Current Service Specials
Coast Chevrolet
About Us
Coast Chevrolet is proud to be your go to dealership for the best deals on new or preowned vehicles. Our sales and service teams are dedicated to providing you with stellar customer service and ensuring you have a positive experience with us every time.
-
Today 9:00 AM - 5:00 PM (Closed now)
-
4012 14th St
Pascagoula, MS 39567
Our Amenities
- Customer Waiting Area
- Refreshments
- Sales & Service
Media
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
Show older dealer reviews 19
Visited the dealership today after getting a text from the "manager" (what it said in the text). The text stated the deal would be where I needed it to be. Since we talked numbers previously, I assumed this was referenced before the message. I requested verification and was told "The manager is tied up with a customer in store but he did say you would be right where you want to be!"... I showed up and it seemed no one had updated the deal and they offered me the same vehicle still 150 bucks per month above what we talked.
Everyone was polite and I called back and expressed my frustration to the manager to say this is in poor taste. He did acknowledge the issue and apologized, but that does not change a wasted evening or frustration in changing plans around to come into the dealership. Very nice people, but I cannot in good conscience recommend this place as I lack trust in this company. If they did not do the research and numbers first, why reach out and text me to come in?
Im still considering this truck, because I think it's a good brand and the upkeep of seems to be evident. I give them 5 stars!
Feb 28, 2022
Response from current dealership:
We appreciate the 5 star review Jack, and we are ready when you are! The entire Coast team appreciates your business.
Mar 30, 2021
Shemuel McCraney, was my sales lady. She was very helpful, friendly and knowledgeable. We drove 3 hours to pickup the car, she came in on her off day and got all of the paperwork ready for our arrival.
Thank you Shemuel McCraney!
Mar 30, 2021
Response from current dealership:
Duane, thank you so much for leaving our Coast team a 5 star review! We appreciate your business very much!
Mar 1, 2021
Started off great then the car disappeared
and showed up three days later on another
site still in MS except a town down the road,
same pictures at same Dealership and when
you click directions same place. Got a bit of
a run around. However Collin was very
accommodating.
Mar 1, 2021
Response from current dealership:
Is this review for Coast Chevrolet in Pascagoula, MS? We noticed you mentioned MO which is Missouri.
Flew in from Oklahoma to by truck. Truck wasn’t what was advertised in ad, Nor was truck presentable to sell, glove compartment broken, truck dirty on inside. And sells manager lacks people skills. He didn’t introduce his self nor did offer a ride back to airport once I decided not to do business with them. Had to call a Uber. Coast Chevrolet is for there customers, there all about making a sale.
Dec 14, 2020
Response from current dealership:
You are correct we are all about making a sale, but never at the expense of our customer's experience with us. After providing over 30 photos and video along with communicating with you regarding this truck purchase we were excited to travel to pick you up at the airport and facilitate this truck sale. It came as a shock to us that the lack of the sunroof was an issue as that had not been brought up before and the myriad of photos showed there was no sunroof. The sales person who picked you up at the airport needed to deliver another vehicle 2 hours away which is why he could not return you to
More ...
Best car buying experience I have ever had! They got me in and out no hassle! Super sweet and accommodating!
Oct 27, 2020
Response from current dealership:
Thank you so much for taking the time to give our Coast team this 5 star review Lane! We appreciate your business and your kind words.
Aug 31, 2018
Very poor communication. Extended offer with no reply. Original sales person dumped possible sale on another sales person who, after telephone call, never returned call as promised.
Mar 12, 2018
Contacted me the next day to discuss the truck.
Jul 1, 2017
Received excellent service from staff. Able to work with staff to obtain the car
we were interested in purchasing. Love the car we bought. Believe it was
well worth the effort to obtain it and that the price was good for this vehicle. I
would recommend this dealership as one that is honest and demonstrates a
sincere desire to serve the customer.
Butch Oustalet has cars advertised on their website and Car gurus website
that have already been sold. Even after losing my business by having me
drive all the way to the dealer to look at a car that had been sold a week
before ,they still did not take the vehicle off the web page . I even emailed
the GM and the sales Mngr. to no avail. This dealership continued to
advertise the sold vehicle over a week of me complaining to the mngmnt
team about it. Most unprofessional Cadillac dealer I have ever experienced.
Aug 17, 2016
was a good experience
