Classic Chevrolet NW EXPY

Wonderful experience!! Quick to respond and to follow up with request! Dorian and Lilly Jimenez have started something special, a different kind of car buying experience. One that is more laid back and family oriented as it is a family owned business. Mine was a purchase of a 2019 Chevrolet 2500 High Country I had been searching for over 6 months to find and basically was able to come to terms from over 600 miles away and still was my best car buying experience in my 60 years!! Don’t waste your time going anywhere else, stop in and see them today at Classic Chevrolet and ask for AB and tell him Scott sent you, trust me you won’t regret it, my family and I sure don’t!!!

Very helpful

They were very helpful, good sales people and very friendly. I will do business with them again, and recommended them to family and friends.

Best sales experience I’ve ever had. The salesman was honest, responsive and worked to get me taken care of, not to mention offered the best pricing on the web. The finance team worked to get me the best rates and price on the warranty option. The purchase experience was fast and easy.

Seems very helpful. Going to look at car today

Smicklas was quick to respond to my request for information and set up a time to test drive. The sales manager prices the cars very competitively, not taking advantage of the market. Beware: there is an up charge of $695 applied to every vehicle for protectant already applied by the dealer. That charge is NOT reflected in the price advertised.

Great dealer gave us top dollar for trade in and was the lowest price for our new Tahoe. Very nice also!

Very helpful

The worst! Spoke to someone, told them I would be there in an hour to test drive the Jeep. When I got there, they told me it had just sold. Total bait and switch. I will never shop Smicklas Chevrolet. If there was a way to give them less than one star, I would. They completely wasted my time.

Very helpful, especially Katelynn..She contacted me almost immediately and answered all my questions. I am out of state, so a test drive wasn't an option at that time, but the pictures and literature were a great help. I am still in 'the hunt' for a vehicle and she will be my 'go to'. Highly recommend, very good communication.

There are a few things they could work on improving but based on what I have dealt with when trying to find a car, I would say they are probably the best you’re going to find. Trust me, I don’t stick around playing games and have no problem just walking out. I bought the car. Only because they are pretty much straight shooters. Beats they games most of the dealers out there want to play.

Not very effective service. I submitted my credit pre qualification through cargurus, forwarded ti smicklas, they claimed never got it, the system wouldn't let me submit another one, 3 days went by and the truck was sold to someone else!!! Ooh and they offered me $1.00 only for my trade in!!!

Very knowledgeable about vehicle

Grrat service amd follow up. Would definitely buy from them again.

Horrible experience vehicle was misrepresented had damage that was not initially revealed after letting me know the vehicle had extensive scratches a broken windshield and rear tires needed replaced they asked me to wait until saturday to take delivery instead of Thursday then received a call Thursday evening that it was being sold to someone else I would not recommend this place

This dealership contacted me immediately about the vehicle I was interested in, but it sold before I could get to OKC to view it or test drive it.

Good response and follow up.

We decided on purchasing another vehicle after we arrived. Our agent was very polite and knowledgeable on all the vehicles he presented to us. We wouldn't hesitate dealing here again if we were looking at a vehicle in their inventory.

Pulled into the parking lot and immediately the salesman was at my door. We didn't even have time to exit my SUV. The salesman was very pushy and rude. We chose to do business with another dealership.

After a week went by. before they answered our request for information, and the vehicle was sold

Smicklas was great. Promptly got back in touch with me. Answered all my questions honestly even to the point of letting me know that someone was on the lot looking at the truck I was looking at. Unfortunately for me the truck was sold. I would definitely do business with them on other vehicles.

Great

I knew what I wanted before I got there I came in the building they spoke I asked for mr. David and I met mr. David we went to see the car that I wanted to purchase and we took it for a drive talked about it and we talked about the price he came back they agreed upon the price so I purchase the car it took about 15 minutes to 20 I have purchased a car laugh out loud the paperwork took longer then me purchasing a car thank you mr. David

Very nice people and I left with my vehicle

The dealer left a voice mail message on my phone. I have not responded yet to this message.

Excellent very quick responce great honest people

Honest dealer, willing to pre-negotiate a realistic range for deal. Fairly described condition of vehicle.

Salesman had to talk to someone about the vehicle listed since he didn't even know if it was there. Never called back.

Easy peezy! In and out in less than 1 hour with my new vehicle!

Great

The sales person was very helpful and knowledgeable. It was a great experience.

Excellent. Would highly recommend.

Very honest , friendly and wasn’t pushy, sent me more pictures of the car and told me it had a little cosmetic damage that was clear in original photos.

Salesman DANNY was very helpful and kind. Enjoyed our experience with him. We love our Acadia.

The dealership posted the car and it had been in the shop getting fixed. The up side was that when I called they were upfront about it. They did call me when it was back however, I had already bought a Jeep.

Fast response

Bought it.

They were great, very responsive.

Everyone there was great

Did exactly what they said they would do! No games, bought a car quickly! Very helpful & friendly staff!

We found a car at another dealership but they were courteous and helpful

Good seevice

Decent people. Although this truck wasn't quite as nice as I had hoped so no deal.

Dealership was easy to talk to. Decided to wait one more month before purchasing a vehicle. I would revisit this dealership in the future.

Salesman was great, did his homework on the specific vehicle we inquired about, very upfront about fees and pricing, and had the vehicle started and a/c running a few minutes before we got there (from a few hours away no less). Sales manager was kind and willing to work with us. Great experience.

Great sales staff and service staff. I bought this car and come back.

Sales person has failed to return my call. Promised to check with manager and call back. Simply did not. Major deal breaker for me. If you can not / will not do something have the courtesy to say it.

Dealership got back with me very quickly and answered all my questions.

An appointment was scheduled quickly and we got to take it on a test drive with Jimmy. It went really well. Very relaxed atmosphere.

Great service!

Responded quickly. They were very helpful.

Very helpful, quick to respond. Sales staff was very personable. Did not purchase vehicle at this time, however the experience was not a bad one by any means...

Save u some trouble there actual sale price is 29k says 26,999 b it they added other things which wasn't coolshould being the price listed there just trying to get peoples attention this price is only available through financing through them even then it still will not be 26,999 it would be 27,600 minimum

this was a quick and straight forward purchase and due to the nature of the sale, a used vehicle then I didn't expect too much from the seller.

It was blessed. And educational.

made it up to look at truck and it was what I was looking for We made a deal and I went after it today

They sold it 2days before my scheduled test drive.i was working that weekend set to drive on monday.

Excellent! They had the car out front waiting on us when we arrived.

Took this dealer 2 days to respond to my inquiry. She did leave 2 messages. I still may call her when time.

I was contacted very quickly regarding my inquiry on a Nissan Maxima that was advertised. Cheryl Foster was extremely helpful and was very understanding regarding my situation with my insurance company. I still have not been able to get in to test drive the Maxima, but once things are settled with my insurance, I will be contacting Cheryl about doing so. Very pleased with their customer service.

They treating me good no pressure really love my new truck

Bought this vehicle.

Called quite a bit, but was professional each time

DO NOT BUY FROM SMICKLAS!!!! After several emails with Chris about a pickup I made an offer on it, and he said that he and his General Manager would accept it, but they wanted me to put a deposit on my credit card to hold it until I arrived if I could get there at the close of business on Friday, when I had already told him that I couldn't be there til Saturday morning. I told him no on the deposit and I'd take my chances on it still being there Saturday - and it was. After driving it we made 2 other offers (there were undisclosed faults in & on the truck) and they turned them down. When the offer that was made AND ACCEPTED in the emails was brought up, and then rejected, they said it was because we live out of state, but THEY never asked "where do you live" before they accepted the offer, that we drove 5 hours to sign for, and it was our fault. We contacted the General Manager and told him the situation, and he hung up on us. We posted a Yelp post, and he responded with "Sorry for your experience. If you'll come back, we'll take care of the issue." (or something like that) - if he wanted to take care of the situation he should've done it before hanging up on us. We ended up buying a MUCH nicer vehicle at another local dealer.

I haven't been there. Yet..But,. They were. Very good about sending more photos at my request.

Didn't buy from them but they were polite and not pushy.

great

We were intentionally misled on specific conditions of a vehicle. The dealer misrepresented the vehicle to be much better taken care of than it was. We drove several hours to see a pickup, and the dealer knew that we were driving a long way. I will never go to this dealership again. Be careful if you call them to ask questions about a vehicle!

I was working on a deal with one of the sales associates and i was told that if i put money down on one of the vehicles that they would hold it. We had everything ready to go and the day we go to get financed they tell me they sold it the night before. This is after they promised me that wouldn't happen.HORRIBLE EXPERIENCE!!!

I was very pleased with the service and help I got at Smicklas Chevrolet..

They are very kind and helpful!

They were GREAT!

smicklas had the MINI that I wanted,we made a deal,I drove it home.very nice people,a good experience

Worst experience ever. Advertised price was NOT the true price nor would they budge one bit after raising the price tremendously. We went to Hudiburg and purchased the same car for significantly less with no hassles or negotiating beyond initial quote. I will NEVER do business with Smicklas. Very disappointing.

Very professional, but sold the truck before I could make an appointment.

Went to see and drive the car; car as described; no pressure to make a decision which I like very well.

good responce

rude rude rude