Champion Buick GMC Inc.

Yes, the dealership was very informative in answering my questions.

Drove a ways didn't see the maintenance special. Still friendly and courteously let me rant about it. My fault. Wonderful team

Good response and info, however this dealership did not allow long distance (2 hour, one way) test drive to my mechanic.

Very good customer service.

They tried real hard to get me a good deal

Quick response, helpful. We were just too late responding and the car was gone

They was very good with getting back to you.. great on communication

We ended up with this vehicle. Excellent condition. The dealership was amazing from start to finish. Colin helped us out and Danny helped with the financing. Don the manager was also super nice and there to answer questions or help if needed. They were actually the only dealership that responded to my inquiries and answered my questions. I had contacted at least 4 different ones. Would 10/10 do business again with them. Solid place to purchase a vehicle!

Had to wait a bit. Had to walk far. Car had a lot of problems. Inside was almost hollowed out. They weren’t fair with the price. Windshield had to IMMEDIATELY be replaced or automatic ticket. They wouldn’t even take that out of the price. Really bad experience

I called THREE times about this vehicle, on the way to go look at it. When we finally arrived at the dealer, we were greeted fairly quickly, by some men named Brad, who then had Colin help us. We were there for about 15 to 20 minutes, then we were informed that the car I had called about THREE TIMES, had just been sold. We went to look at another car, but we weren’t really interested in looking at another car. The car we had originally come in to look at was still there, but because the potential buyers had already “signed paperwork,” I wasn’t allowed to purchase it, “because it wouldn’t be fair to the buyers, that were returning with the payment. (We lost interest, and eventually left). I had had a check on hand, ready to BUY right then, but because of what happened, I won’t be returning!!

Lindsey contacted me quite quickly. I appreciate the time she put into trying to help me. I like the car we tried to discuss. And work on.

Glad I drove the extra mile think we both got a good deal

I had a great experience in purchasing my vehicle from this dealership and very pleased that I did. The staff ( Billy, sales rep.and Lyndsey, finance ) has went far and beyond to get me in the vehicle that I really love. I appreciate their mixture of humor and professionalism. Other staff that I passed upon arrival was courteous as well. Thanks again.

Very helpful and informative

Great people!!!! Tim Tingley #1 salesman!!!!!

They responded to me

Outstanding customer service

Very good

I really appreciate they’re effective, courteous, and consistent customer service. Don’t stop the great things you do!

The staff was extremely helpful and I got what I wanted.

Absolutely amazing! Billy stayed in contact with me for over a week about my dream car and worked hard to get me into it! The managers and finance people were equally amazing. Highly recommend

Was polite and professional. I would recommend but watch out for all the extra warranty they try and give you.

I was favorably impressed with my experience from start to finish. I purchased a beautiful preowned vehicle, and my salesperson, Steve, was the best. He even helped me program my cellphone into the car's system before I drove it home. First class all the way!

Great to work with!

We bought my daughter's first car here.The Honda we were looking for was not in stock, but they worked with our price range and found us a 2009 Hyundai Sonata. Both the sales person, Dave, and the manager were very nice and helpful. It was an enjoyable experience.

Good experience

Made contact with dealer, completed credit application, privided all info and was promised a call back even if it wasn't for the car I wanted. I never heard back from them. Even if my credit was not good enough, I still should have gotten a call back

Car wasn't inspected before putting it on the lot. After getting there, drove the car, before it had to many issue's 7-8 in all. Needed tires, pulled to the left, brakes pulsating a little, big Stone chip in center of windshield, touch screen 1/2 worked, reartail didn't open manually or power, dent in left rear quarter panel, overheated steam coming out from grille, because radiator fan not working. That was enough for me, i just had walk away. To many issue's

I informed them of their distance from my home and job. Since the travel time was less coming from my job I scheduled a test drive for the vehicle. While in communication with one of the customer care representative I was reassured the vehicle was available, I even called to confirm the day off. When I arived the Acadia had been sold DAYS AGO and they attempted to sell me something else. I was FURIOUS and wanted to storm out of there to take my 1hr and 57min drive home. Except the NEW sales representative they assigned me to was so charming, charismatic, tentative, friendly and inviting that my original emotions sat quietly dormant until our conversation ended. I'd give him 10 stars if I could, the original sales representative who was in contact with me and their failure to advise is is much deserving of a ZERO!

The guys at the dealership gave you enough space to make a decision. They presented multiple options for the purchase. The attitude of the dealership was great. Will be back real soon

I had looked at several cars and went to many dealerships, all the same vibes. Very pushy and would not take no for an answer. Found this car and felt at home when I walked in. Kevin was very helpful, was not pushy and was willing to try and get me the best deal. Neno the finance manager was awesome as well, so thoughtful and got me a great interest rate. I ended up purchasing the car and would definitely recommend this dealership.

Responded promptly, but the car I was interested in was already sold.

Truck was ready to drive when I arrived. They were very pleasant and helpful.

They responded quickly with what I had requested however I wish they would quit sending me unsolicited emails about other vehicles they have for sale

Manager told me a 2013 Avalanche is a $70,000 vehicle. Was told when I arrived they had to find the keys bc NO ONE asks to drive it. Listed as a CPO and was informed after we test drive that it is not.

Fantastic Experience! Brad Fite and Jeff Armstrong made sure that we felt comfortable and like family. This was beyond a traditional dealership buying experience. The entire team at Champions worked together to make this straightforward and satisfying. I applaud this dealership and I would recommend it to anyone looking for a great car and a amazing buying experience.

Love my vehicle so far! This was a pretty easy sale for them since we basically purchased over the phone and drove down with check in hand. They were fully aware that we were coming from 90 miles away and, of course, 90 miles to go back home. We left with 1/8 tank of gas due to thIs is their policy on used cars. But wait! They were ever so kind to direct us to the nearest gas station to hit before getting in the expressway. Hah! 1/8 of a tank? Come on! 1/4 tank would have been marginally acceptable to me, but 1/8?!! Also, my bad that I didn't check the oil monitor cos when I got home I found that there was only 55% oil life left. What?! They did no oil change while prepping this vehicle?! Unheard of in my book! My husband called the next day and they stated that the oil change had been done but they 'forgot' to reset the monitor. Needless to say, I have no proof that it was or wasn't done, but considering the 1/8 tank of gas issue, I certainly have my doubts...... Am I being petty? is this now considered good customer service? Ugh.

Rude called me a low baller, tried to explain I was two hours away and looking for a dealership looking to negotiate somewhat before I drive that far. Didn't even contact me until after I counter offered on three different vehicles.

Consistently followed up.

They responded quickly to me. The vehicle was 99 percent perfect but needed it to be a 6 passenger for my family. Thanks for all the help Champion Buick. Still looking though

Received a very generic reply to my inquiry, with no information that actually pertained to my question other than the car was still available.

Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that i purchase a truck great customer service

I was contacted right away. They followed up with me and negotiated a great deal for me. I purchased the vehicle.

Dealer had a phoney buyer pretending to be bidding on the same car when I arrived. Then the dealer said he wouldn't come down on the price. I backed down, so he got weird on me, then ready to negotiate Only if I bought RIght now! right now! He only sold 10 cars this month! What a jerk! No wonder your sales are down.

Dealer has called and was very nice about providing information on the car, the miles are high for what I want. but the dealer is still looking and was polite and showed they really want to sell me a car.

The sales person i spoke with was was very helpful if ever I'm in the market again, definitely at the top of my list.

They did good job getting a hold of us. We did get a supervised test drive but not car for us.

Salesmen were not very knowledgeable on the vehicle shown and were very pushy. Vehicle shown was not the vehicle I requested to see. Asked for appraisal on my current vehicle and never received the appraisal. I went to another dealership the next day and bought a car where I was treated professionally. Champion seems to be more concered about there satisfaction and not the buyers satisfaction

Timely call back from dealer. Dealer had answers to my questions and offered options.

This vehicle is overpriced and they wouldn't accept my offer and they said that there going to lower the price on Monday of a hundred bucks!!! Should be like $1,500 discounted

Followed up right away but decided to go with a more local dealer

Amazing

Great response & sent pics immediately - car was sold but would deal with again

Nice people, did not care for the amount of dealer fees they charged

Received a follow up email the next day. Visited the location and very friendly staff that I felt listened to our needs.

Terrible experience. They lure you to see the vehicle without telling you the e price. You get there and have to register with them and drive the vehicle before they give you a price. Which is astronomical for the vehicle Then they send another person other than the original salesperson to negotiate with you. The price ended up over $2000 higher than the price listed due to their fees. The vehicle had a torn drivers seat they wanted to pay $600 to fix and it was filthy inside and out. Not cleaned to show or take home. Very shady and I would not do business with them.