Champion Buick GMC Inc.

7885 W Grand River
Brighton, MI 48114

http://championgmcbuick.com

Sales: (810) 360-2808

Service: (855) 587-3505

Closed Today (Sun)

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Sales Reviews (21)

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Wesley

Aug 2, 2017

They responded quickly to me. The vehicle was 99 percent perfect but needed it to be a 6 passenger for my family. Thanks for all the help Champion Buick. Still looking though

1 of 1 people found this review helpful.

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ron

Jul 14, 2017

Received a very generic reply to my inquiry, with no information that actually pertained to my question other than the car was still available.

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Jim

Jun 10, 2017

Very good response time and helpful

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank you for sharing. Come again.

daboysmumma

Jun 9, 2017

They contacted me after my initial inquiry - the vehicle didn't meet my expectations. Said they would contact me with others - didn't hear from them again until a follow up email from the sales manager - and I told him that I didn't get another call. Then I got a call and another email. I had moved on at that point.

Is this review helpful? Yes | No

Ltz2

Mar 22, 2017

Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that i purchase a truck great customer service

1 of 2 people found this review helpful.

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Response from Champion Buick GMC Inc.:

Thank you for the wonderful review!

Gary

Nov 6, 2016

I was contacted right away. They followed up with me and negotiated a great deal for me. I purchased the vehicle.

1 of 1 people found this review helpful.

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Response from Champion Buick GMC Inc.:

Thank you for the wonderful review!

Suzanne

Oct 28, 2016

Dealer had a phoney buyer pretending to be bidding on the same car when I arrived. Then the dealer said he wouldn't come down on the price. I backed down, so he got weird on me, then ready to negotiate Only if I bought RIght now! right now! He only sold 10 cars this month! What a jerk! No wonder your sales are down.

3 of 3 people found this review helpful.

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Response from Champion Buick GMC Inc.:

Suzanne, thank you for bringing this to our attention. We regret to hear that you did not have a good experience with us. Your business is very important to us and we would like a chance to make things right. At your earliest convenience, please contact our Sales Manager, Mark Louria, at mlouria@championautoinc.com so that we can make this right.

ROBERT

Sep 23, 2016

I did not buy but they got back to me very quickly

0 of 1 people found this review helpful.

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Response from Champion Buick GMC Inc.:

Thank you for your review! We are so glad to hear that you had a good experience with us. Please let us know if there is anything else we can do for you!

Gary

Sep 18, 2016

Good follow up.

0 of 1 people found this review helpful.

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rexwood

Sep 14, 2016

Dealer has called and was very nice about providing information on the car, the miles are high for what I want. but the dealer is still looking and was polite and showed they really want to sell me a car.

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Ian

Jul 26, 2016

The 2014 Touareg was not as good as they were suggesting. It had been in an accident and with clear visible damage to the rear bumper. Not with the asking price at all.

Is this review helpful? Yes | No

Reider

Jul 20, 2016

Very professional. Raychelle is excellent. I recommend them highly.

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank you for your kind words!

calvin

Jun 8, 2016

The sales person i spoke with was was very helpful if ever I'm in the market again, definitely at the top of my list.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank you for your kind words!!

Brian

Apr 13, 2016

They did good job getting a hold of us. We did get a supervised test drive but not car for us.

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Hopefully you found what you are looking for. If not, we are still here to help!

James

Apr 10, 2016

Salesmen were not very knowledgeable on the vehicle shown and were very pushy. Vehicle shown was not the vehicle I requested to see. Asked for appraisal on my current vehicle and never received the appraisal. I went to another dealership the next day and bought a car where I was treated professionally. Champion seems to be more concered about there satisfaction and not the buyers satisfaction

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Champion Buick GMC Inc.:

I apologize for dropping the ball! Glad you had a much better experience at the next store. Thank you for sharing your thoughts, it will help us get better.

Albert

Mar 23, 2016

Timely call back from dealer. Dealer had answers to my questions and offered options.

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

We hope the experience was great. Please let us know what else we can do to take care of your needs, or answer any other questions.

Eddie

Mar 17, 2016

This vehicle is overpriced and they wouldn't accept my offer and they said that there going to lower the price on Monday of a hundred bucks!!! Should be like $1,500 discounted

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Champion Buick GMC Inc.:

We are very sorry for your experience. Not sure what vehicle you are referring to, but most of our vehicles are either great deal, good deal or fair deal according to Cargurus or people wouldn't come out. We try and eliminate the hassle and struggle of trying to get a "better" price by posting very competitive prices up front. If you would like to discuss further, contact us directly.

Tom

Feb 25, 2016

Followed up right away but decided to go with a more local dealer

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

We hope you had a good experience there as well!!

Rondale

Feb 8, 2016

Amazing

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank you for the great comment!

Frank

Jan 31, 2016

Great response & sent pics immediately - car was sold but would deal with again

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank You very much for the nice words.

Mark

Nov 22, 2015

Nice people, did not care for the amount of dealer fees they charged

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Response from Champion Buick GMC Inc.:

Most fees are regulated by the State of Michigan. We don't really like charging the fees either. Sorry.

Read 2 old reviews

anita

Jun 1, 2015

Received a follow up email the next day. Visited the location and very friendly staff that I felt listened to our needs.

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Thank you for the kind words.

Stephanie

Sep 11, 2013

Terrible experience. They lure you to see the vehicle without telling you the e price. You get there and have to register with them and drive the vehicle before they give you a price. Which is astronomical for the vehicle Then they send another person other than the original salesperson to negotiate with you. The price ended up over $2000 higher than the price listed due to their fees. The vehicle had a torn drivers seat they wanted to pay $600 to fix and it was filthy inside and out. Not cleaned to show or take home. Very shady and I would not do business with them.

Is this review helpful? Yes | No

Response from Champion Buick GMC Inc.:

Stephanie, I apologize for your experience when you visited our store in 2013. We have recently made a management change for many of the reasons you list above. The next time you are looking for a vehicle, come see us and I think you will find it to be an entirely new and better experience.

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Champion Buick GMC Inc.