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Cella Ford
About Us
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Today 8:30 AM - 7:00 PM (Open now)
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3210 M.L. King Blvd
New Bern, NC 28561
Our Amenities
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Service Info
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Nov 19, 2025
Excellent courtesy and very quick response time . Very impressed.
Aug 13, 2025
Was very happy with conversation and service by sales coordinator but unhappy with salesman
Aug 14, 2025
Response from current dealership:
Thanks so much for your review! We're really glad to hear you had a great experience with our sales coordinator — that means a lot to us. We're sorry to hear the interaction with the salesman didn’t quite match that, and we appreciate you being honest about it. We’ll definitely take your feedback on board so we can keep improving. Hope we get the chance to make your next experience even better!
Mar 4, 2025
Wonderful to work with!!
Show older dealer reviews 39
May 10, 2022
Didn’t end up buying car but staff were very transparent and helpful.
Oct 29, 2021
Good experience
Dec 21, 2020
Great experience would definitely buy there again.
Sep 13, 2020
Was a great experience and made a deal
Sep 7, 2020
Great experience. I was treated as though I was the only customer. The car was placed on hold with a deposit, I was able to have time to observe the car and speak wih the business/accounting department thoroughly. I was offered an extended warranty at a reasonable price once the car was purchased. The car was delivered to my door on the day of my choice. Neither party in the transaction was disappointed.
Jun 20, 2020
Great people. Great service. I couldn’t ask for more from these great people. I would and will recommend everyone to Cella Ford!
Apr 11, 2020
Very friendly and easy to deal and work with, thanks Ken, Lisa and Dallas
Oct 17, 2019
Contacted me although I purchased elsewhere.
Oct 2, 2019
This was where I found my car. Great to work with and very friendly people. Would highly recommend this dealership.
Sep 12, 2019
Dealer was very helpful
Aug 29, 2019
Everyone I was in contact with was very professional, all my questions were answered, and the finance department is exceptional. Thanks Josh and Trish. Love the truck.
Oct 27, 2018
great
Oct 11, 2018
Everyone was very helpful and courteous. I got a fair deal and left with
the car I went to see.
Jul 21, 2018
Courteous and helpful.
Dec 19, 2017
Truck was not at the dealership when I went to look at it. My trade was not valued at what I felt it needed to be. Basically said we are too far apart and didn’t even try to sell me a truck.
Dec 5, 2017
Cella Ford contacted me quickly,I went and looked at and drove the car and bought it that day. All and all lit was an excellent transaction !!
Sep 17, 2017
Very pleased with internet respond by Diane. She put me with Dillon who I
really liked. He did not pressure me, answered my questions and respected
me and the research I had done.
May 16, 2017
Cella just sent a stock email and did not
respond to my specific questions. None of
these dealerships respond directly to specific
questions...they just send out a robo message
and make you resend your questions...getting
tired of this kind of treatment by companies.
Nov 25, 2016
I was contacted relatively quickly and the salesperson was
helpful.
Jul 10, 2016
They contacted me quickly. There was no photo of the truck so I was unable to see details and after speaking with them it was not what I was looking for,but they were very nice and helpful.
Jun 11, 2016
Did not have a good experience, talked to the salesman for majority of the morning and he stated he had the car pulled around waiting for me and upon getting there it was not, then the price was uped from original quote after driving an hour, then the car was damaged with cracks in the windshield and front end. It was overall not a good experience and would not go back...ever
Apr 8, 2016
I called immediately
after the car was posted,
( before the weekend)
and I was told the car
was not ready, then told
it was going to be ready
by Tuesday. Then called
and told there was a lot
of interest come right
now on Monday. I had
my son and his family at
lunch when I was called.
And said I cannot come
right now. I arranged My
financing but when I
called she said someone
else had put a deposit .
She never told me I
could put a deposit
although I called first,
several days before and
she put me off. Very
unpleasant experience
which felt underhanded.
It was disappointing.
Nov 30, 2015
They responded promptly and
tried to find what I wanted.
Jun 29, 2015
Cella Ford was fair and honest in our negotiations and I purchased the car from them.
May 18, 2015
Cella Ford Inc. was very prompt in contacting me. I have been window shopping for a good mechanic's deal. Some family events have forced my interest to the back seat for a time
Sep 30, 2014
Very helpful, great communication, great price. Ver good experience,
would certainly recommend to friend.
