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Carolinas Auto Expo
About Us
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4921 West Hwy 74
Indian Trail, NC 28110
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Sep 1, 2025
Excellent service
Show older dealer reviews 38
I was contacted immediately by one of their sales representatives who was very straightforward, knowledgeable and professional. I was given all the information needed concerning the vehicle inside and out. He also recommended different types of vehicles that were similar to the one that I was interested in as a comparison. Overall the experience was definitely a positive one.
Mar 9, 2022
I wish I could give lower than that I wanted to make a purchase was approved for that purchase drive 4 hrs to not even meet the salesman name of Joe who even texted me on his days off about purchasing the vehicle I think I overheard him speaking about how many times I called as if he didn’t know how long of a drive I had and I was not going not to drive off the lot with SOMETHING. He knew I was coming that day as I spoke with him. Long story short Joe was rude unprofessional he never came out to speak or even acknowledge me and my family, but stayed blowing my line up for the vehicle still cant put a face with Joe Id save time, money and text non stop with the anonymous “Joe”
Aug 22, 2021
Great deal .
Aug 8, 2021
The car I purchased was not properly inspected. They kept resetting the tire monitoring system instead of checking the tire pressure, which was low in all of the tires and one tire had a nail in it. I wouldn't take a vehicle there for an inspection EVER, after how they "inspected " the vehicle that I purchased.
Jun 30, 2021
Was very informative
Apr 21, 2021
They were very helpful
The salesman that finally reached back out to me was really nice, but they're not willing to work with customers on pricing - particularly cash deals. I had my own financing and submitted a cash offer for a particular vehicle, but they wouldn't budge at all from their asking price. I wouldn't recommend.
Very easy and friendly buyinig experience, they responded quickly to a texted inquiry. Upon
research I found that prices listed online were close to market prices, and only a single added
doc fee upon purchase. Both people I dealt with were straightforward and low pressure in
their approach, and were helpful in arranging financing. I recommend this business as a good
one to do business with.
The dealer finally adknowledged my finance rate approval had dropped 10% (YES 10 %) after I contacted the lender on my own. But somehow, the final numbers were the SAME monthly payment that I was given (in writing) at the inflated finance rate,and DOUBLE the cash down payment!! Wow. Nope.
Nov 6, 2020
Response from current dealership:
Miss pseddins,
Thank you for visiting our lot and showing interest in our vehicles.
When a customer walks in and shows interest in a vehicle and doesn't have the funds, we shop around to find a lender that would take that deal. We are NOT the lenders but we try to get that deal approved. Approval of a deal, rate and down payment amount is dependent on the customers criteria; credit, down payment, income, and on the lender's underwriter's study of each case.
In your case, as you know, it is Westlake financial that gave different numbers on different dates! Please submit your review on their
More ...
Thank you for visiting our lot and showing interest in our vehicles.
When a customer walks in and shows interest in a vehicle and doesn't have the funds, we shop around to find a lender that would take that deal. We are NOT the lenders but we try to get that deal approved. Approval of a deal, rate and down payment amount is dependent on the customers criteria; credit, down payment, income, and on the lender's underwriter's study of each case.
In your case, as you know, it is Westlake financial that gave different numbers on different dates! Please submit your review on their
Worst experience. None of the cars on lot have prices. Lots of dents and scratches on the two vehicles I was interested in. Vehicles over priced. Saleman told me that one of the vehicles I was inquiring about was not ready but has been on site for at least 1 month. I had cash to pay for car but dealer was not interested in negotiations. Dealer fees were $499 which is high for a used car dealership and not including taxes and tag. Never will buy a car from them.
Nov 13, 2020
Response from current dealership:
Miss La
Thank you for visiting. We do display prices on the website and provide them in the office as well. Not all vehicles on our property are ready for sale. If it was listed and you've been told that it is not ready that day, it could be that we noticed something that showed up. In that case we'd rather not sell it for the customer's benefit. I hope that you find what you're looking for at the price that fits your budget somewhere on this shopping strip. Alan
Thank you for visiting. We do display prices on the website and provide them in the office as well. Not all vehicles on our property are ready for sale. If it was listed and you've been told that it is not ready that day, it could be that we noticed something that showed up. In that case we'd rather not sell it for the customer's benefit. I hope that you find what you're looking for at the price that fits your budget somewhere on this shopping strip. Alan
Jun 26, 2020
Car is good so far! They were very nice!
Apr 27, 2020
Response from current dealership:
Marcus,
Thank you for considering us for your business. We are happy that you are satisfied and look forward for further assistance.
Alan
Thank you for considering us for your business. We are happy that you are satisfied and look forward for further assistance.
Alan
Feb 3, 2020
Response from current dealership:
Hi Kandy, We thank you for taking the time to give us a nice review, thank you for giving us a try and thank you for your business. We look forward to see you again. alan
Dec 21, 2019
Response from current dealership:
Hello Elle,
Many thanks for taking the time to put us a review and with 5 stars. Also we want you to know that we do appreciate your confidence in our lot giving us your business.
we wish that you enjoy your new ride.
Alan
Many thanks for taking the time to put us a review and with 5 stars. Also we want you to know that we do appreciate your confidence in our lot giving us your business.
we wish that you enjoy your new ride.
Alan
Super helpful and knowledgeable staff. It didn't work out for me but I definitely recommend them.
Nov 14, 2019
Response from current dealership:
Mr. Nick,
We at CAE are sorry that things didn't work for you but we surely appreciate you considering us for your needs and thank you for the 5 star review.
We do add new units with various price ranges every day, 20 units are being added this weekend, please keep checking our inventory. We'd love to earn your business.
Best Regards, Alan
We at CAE are sorry that things didn't work for you but we surely appreciate you considering us for your needs and thank you for the 5 star review.
We do add new units with various price ranges every day, 20 units are being added this weekend, please keep checking our inventory. We'd love to earn your business.
Best Regards, Alan
I found the right car for the right price.
Unfortunately after I purchased the car there
was not a lot of
cooperation assisting me afterwards. I have
had troubles with my insurance due to
miscommunication
between the broker and dealership. There
were promises made about fixing the some
problems on the car car
that were not seen through. I notified them
numerous times that I was going to pick up
the car and I needed it
to be ready, but it was not. Maybe it was
because this is my first car that I purchased,
but I had a very
unpleasant experience and customer
service with this dealership. Do not be
fooled by this dealerships good
reviews as I was.
Sep 22, 2019
What a great experience! This dealership went above and beyond to meet with me on my schedule after hours. The vehicle was all that was advertised and in far better condition than all others of the same year model I had viewed at other dealerships. They were very open and honest, and the transaction took very little time. Not only do I recommend this dealership, but I will check here again when I go to make my next purchase. Thank you so much, and I love my X3!!!
Sep 23, 2019
Response from current dealership:
Michael, What a good review and great rating. We are so pleased to see you in your wish car. We make it our aim to have happy and satisfied customers like yourself. we will always be willing to give you our best. have a safe driving and come again.
Alan
Alan
Aug 3, 2019
Great service and great car. Thank you!
Aug 5, 2019
Response from current dealership:
Jodie,
Thank you for your kind review and for your business. Have a safe ride. Alan
Thank you for your kind review and for your business. Have a safe ride. Alan
Jul 8, 2019
Very friendly and helpful
Jul 8, 2019
Response from current dealership:
Hello Kinta, thank you for the kind 5 star review. We appreciate your trust and business. Alan
Jun 23, 2019
Allen is a very kind man, and was extremely helpful with my purchase. I’m very happy with my car and I couldn’t recommend a better car dealership!
Jun 24, 2019
Response from current dealership:
Elizabeth, Many thanks for your business, your kind review and the 5 stars.
We make it our aim to satisfy our customers and with the best deal possible, I'm glad that you got such a deal on that great car! Enjoy your new ride. Alan
We make it our aim to satisfy our customers and with the best deal possible, I'm glad that you got such a deal on that great car! Enjoy your new ride. Alan
Aug 25, 2018
Well, Tom was very helpful. He was very nice!. explained about the car a little bit.
