About Us

For the transparent and simple car-buying experience you deserve, turn to Carolina Auto Direct. Our family-owned and -operated used car dealership in Lincolnton has been helping local drivers save big on their perfect vehicles for years now. Our large selection of used cars has everything from pre-owned trucks and SUVs to classic cars and specialty vehicles, providing every shopper with countless options to choose from. Reach out today or visit us to discover what we can do for you!

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Dealer Reviews

Based on 46 reviews
All reviews are verified visits to the dealer. – Learn More
Adam
Feb 17, 2026
Prompt and very respectful
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Roy
Jan 14, 2026
Chris Tomey and Rachel Gause made the whole process seamless
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20
Nov 4, 2025
The car was sold while I was on the line with them Very responsive and asked details of wht I was looking for and would keep me in mind
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Joe
Oct 15, 2025
Five star straight up people. Wes was awesome. I would definitely buy from them again I like the way they do business!
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Henry
Sep 24, 2025
It was fast and easy
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Sep 15, 2025
The dealer was quick to respond to our inquires and gave a detailed description of the car. We ahd already found the car we wanted but they were very good with their attention and responsiveness. They were friendly, everything was ready and waiting when we arrived, the car was spotless, fueled up and in prefect condition. I can't say enough good things about Chris and the staff in Lincolnton. They are great.
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Derrell
Sep 5, 2025
Awesome service!!!
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Aug 26, 2025
Very responsive
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Aug 13, 2025
Naraida was excellent in keeping me informed.
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Jun 30, 2025
Great and professional.
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Jun 12, 2025
They don’t haggle! No negotiating on price whatsoever. They only go by their computer model price. Period. We went back and forth for over a week. They said a cash sale didn’t matter to them as far as price so I offered to finance and I would pay off my loan in 3 months so the dealer could get the commission on the loan still no reduction in price. The general manager of sales FINALLY offered me and another person bidding on the car $500 off full sticker price; I refused. It is a 2022 Camaro 2SS. That’s a 3 year old car, it’s not worth 52000. My starting offer was 47k, cash but they NEVER countered, until days later with 500 bucks?! Ridiculous.
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Ben
May 18, 2025
Offered me 13k for 2015 Tacoma trd rip off
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May 10, 2025
Five
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Kevin
May 10, 2025
Got back with me fast
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May 7, 2025
Great salesman but the cars are trash!! Raggedy cars with check engine lights on and wires just hanging around under the hood and expect you to pay going prices for vehicles.
1 of 1 people found this review helpful.
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Michelle
Apr 9, 2025
It was so easy and they were so responsive. Jason made the whole process of buying a car on line feel comfortable.
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Mar 30, 2025
Contacted me directly.
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Mar 24, 2025
Great customer service. Would definitely recommend to others.
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Mar 16, 2025
Quickly responded to my questions
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Mar 11, 2025
They are great with communication with me. I can always contact someone when I have any questions.
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Mar 5, 2025
Respectfully
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Pat
Feb 7, 2025
Chris answered my questions and talked about the vehicle i inquired about with zero pressure. I didn’t buy his but i would consider him in the future.
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Jan 31, 2025
Quick response
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Renard
Jan 31, 2025
They really were very helpful. I love that they even gave me a choice of two sales people. I really liked the van but was just too far away to get it.
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Jan 17, 2025
Fantastic dealer!
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Gordon
Jan 9, 2025
A sales rep responded shortly after I enquired about one of their cars. He was very informative and had a fair amount of knowledge about the vehicle.
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Tim
Jan 3, 2025
Chris was great to deal with.The Car was exactly as stated..I will do business with them in the future..
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Steve
Jan 2, 2025
Great
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Dec 24, 2024
Great place to buy
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Bob
Dec 21, 2024
The dealer replied right away but the vehicle was already pending sale. They came back with another option but it was not what I was looking for in the vehicle.
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Dec 4, 2024
I went to the dealership with back check in hand to purchase Model X. I placed a $1k deposit also. I arrived after driving 2 hrs and the sales person was rude and very unprofessional. He knew I was traveling from 2 hrs away and the vehicle had only half of a charge. I refused to give them my business and left with my check in hand.
3 of 3 people found this review helpful.
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Nov 30, 2024
Great and responsive !
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Nov 28, 2024
Excellent service, vehicle was as advertised, Chris and staff were very friendly and made our purchase easy.
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Nov 16, 2024
Very professional. Had car clean and ready for test drive. Very good experience
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Nov 13, 2024
Dealer was amazing, Bought the truck site, unseen. This truck was better than described. We flew in. They arranged transport for us had everything ready to go seamless transaction. Their inventory was amazing. Chris was a pleasure fast and accurate communication.
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Oct 14, 2024
Dealer was fast accurate knowledgeable he explained what I needed to get me in the vehicle . Very professional sharp polite young salesman.
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Sep 23, 2024
Very responsive
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Anagho
Sep 4, 2024
The dealer was very nice and respectful. They treated me with a lot of kindness.
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Aug 31, 2024
Excellent dealer, wish I was closer to them…
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Jul 30, 2024
They are very responsive
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Jul 14, 2024
Very responsive. The truck was too far away for me to travel but they offered to ship to me for a good price.
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Jul 13, 2024
I'd go back
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Harold
Jul 13, 2024
The Dealership was great , answered all my question. My experience was awesome
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Jun 25, 2024
Very professional and customer oriented team!
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May 20, 2024
Didn’t reply in a timely manner A week later…after the vehicle was no longer for sale
4 of 4 people found this review helpful.
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Apr 17, 2024
Had a deal made on a car and they wanted to charge me additional $600 just because I wanted to use my own financing. They weren't willing to budge from that, so I walked out.
4 of 4 people found this review helpful.
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Mar 6, 2024
Quickly responded to my questions
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Feb 27, 2024
Great communication
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Feb 27, 2024
Flew out to NC to buy thus vehicle: all the paperwork was done. We just had to test drive it to make sure. I was told it is in “pristine” condition. Test drove it and car made awful noise and was told it was an issue they never got around to fixing it and were aware of it. I had to waste even more money to return back home. Awful experience and awful dealership.
9 of 9 people found this review helpful.
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Feb 23, 2024
Their response was great and pricing was fair, wish I could go through the deal before someone else snatched the car, but I was never provided an option to put down the deposit so maybe that could have been better.
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Feb 21, 2024
Responded quickly I just looked at different truck
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Feb 15, 2024
On top of responding to the customer
1 of 1 people found this review helpful.
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Carlton
Jan 31, 2024
prompt contact, knowledgeable sales person just couldn't get together on the price. I have ordered a 2024 ZO6.
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Derek
Jan 29, 2024
Great service
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Tim
Dec 30, 2023
Extremely nice!
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Nov 30, 2023
Great experience! Mario and Noah are the best!
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20
Oct 26, 2023
Good communication
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Jul 31, 2023
Great communication
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Jun 16, 2023
Amazing Sales Team and top notch communication. They are wonderful and fair with pricing. Definitely recommend!
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Jun 11, 2023
Over the dealer were great with the knowledge of the vehicle
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Jun 8, 2023
Good experience. Didn't purchase but they definitely stayed in contact with me in case I had any questions.
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Apr 19, 2023
Every single thing about my car buying experience at this dealership was phenomenal. Everyone we met was incredibly nice, helpful, and so easy to work with. They got us exactly what we wanted and where we needed to be payment wise. The cars are so nice and you can tell a lot goes into the selection they have. They aren’t pushy at all and work very quickly to get your deal completed. 10/10 would recommend to anyone looking to purchase a car.
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Apr 14, 2023
Polite and courteous seem to be honest
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Apr 6, 2023
Joel and James made my car buying experience the best I’ve ever had. From the first call to taking delivery everything was transparent, simple and fast. Upfront pricing and no bait and switch. I’ll be looking at them again when I am ready to buy again!
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Mar 16, 2023
Very quick to respond & helpful and quick to send more photos of the vehicle
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Scott
Mar 15, 2023
Great. Best car buy I have experienced.
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Brian
Jan 25, 2023
Had several follow up conversation with this dealership & were very professional
1 of 1 people found this review helpful.
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Dec 27, 2022
Extremely thorough and responsive.
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Rob
Dec 26, 2022
Very attentive and helpful staff. Good communication
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Michael
Nov 29, 2022
What a great experience.I recommend going to see the dealership.I purchased my first vehicle from the dealership and will be back again.They put no pressure on you at all and give you a great deal. Highly recommend.
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Nov 26, 2022
Good initial reply to first request; kinda slow with the follow up part
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Nov 18, 2022
Great Job....
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Mark
Oct 26, 2022
Very quick to respond. Vehicle was exactly as described. Very friendly and helpful staff. Would recommend to anyone who is looking for a great vehicle.
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Sep 29, 2022
Great group of people. Go all out to make your wishes come true. The Disney of used car dealers.
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Aug 3, 2022
They followed up with me two weeks after the inquiry
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Bill
Jun 14, 2022
Exact vehicle we were looking for. However it is overpriced considering we would have to go to North Carolina and drive it back, plus we would have Florida Sales Tax and other fees to pay. The AA5 is exactly what we wanted. Thank you Shelby for your help. We would be very interested at $10,000.
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Apr 19, 2022
First, let me say what a selection these guys have! If you're local like I was, it's definitely worth the ride over to check them out. Being an ex-car salesman and finance manager, my standards are a bit higher than most and I was pleasantly surprised with the ease in which this transaction was conducted. Found the truck Tuesday, test drove it Wednesday and left a deposit, and picked it up Friday. Chris Tomey was great to work with and I'm super happy with my new truck!
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Mike
Apr 9, 2022
As good as it gets. Extremely knowledgeable . They handle very high end inventory, my need was just run Of the mill . Response time excellent even on weekends
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Mar 25, 2022
Great
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Mar 12, 2022
Excellent customer service great people that’s willing to work with you as long as you work with them
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Dave
Feb 4, 2022
Great service from Wesley, paid attention to what I was looking for and didn't bs me at all
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David
Dec 28, 2021
Awesome dealership. Wes was professional, helpful and not pushy at all. The porsche cayman gt4 was exactly as described in listing. James and Katie did a great job helping me, answered all my questions. I will buy from this dealer again.
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Dec 20, 2021
Dealer was helpful
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Thomas
Dec 12, 2021
Great guy.
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Nov 30, 2021
Dealer was quick to respond to my inquiries. Car was accurately represented in the add. Car was detailed and ready for me to test drive upon arrival. Staff was friendly and accomodating. I would buy from Carolina Auto Direct again.
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Steven
Nov 23, 2021
Wes gave the best sales experience ever, I drove from PA and was in & out in 45min! Great people, with positive energy!
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Charles
Oct 20, 2021
They denied the lowest posted price on the internet when I showed them a picture of it on my phone they said it was a mistake but never said they were sorry for wasting my time
9 of 9 people found this review helpful.
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20
Oct 17, 2021
They were awesome in fact Wes my salesman went above and beyond the call of duty was very informative very patient understanding and sold me the most incredible truck I've ever seen in my life and got me a terrific interest rate I would recommend them to my mother-in-law. Thank you CarGurus
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JOHN
Sep 29, 2021
price went from 25 to 27 in 4hrs
6 of 6 people found this review helpful.
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Sep 28, 2021
Great people! Made it easy to purchase a vehicle. Highly recommend.
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Sep 19, 2021
In the beginning the manager impressed me but when I tried to make contact with them they did not respond to me so I moved on to another dealership. Very unprofessional.
6 of 6 people found this review helpful.
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Aug 11, 2021
Great communication
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Myron
Jul 19, 2021
Great people to work with. I enjoyed doing business with them. They also give service after the sale. I had a couple minor issues with the truck and they are taking care of them for me.
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Jamie
Jun 26, 2021
Very Nice Lady Got Back To Me In A Timely Manner
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Lee
Jun 26, 2021
Made the purchase process seamless.
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Mark
May 11, 2021
Present experience, knowledgeable.
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Jun 25, 2021
Response from current dealership:
Thanks Mark, we appreciate the kind words and your business!
Nikki
Apr 23, 2021
Jeff was helpful and quick to respond.
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Jun 25, 2021
Response from current dealership:
Thanks Nikki, we appreciate the kind words and your business!
Apr 12, 2021
Excellent experience....theses guys are great...
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Ron
Mar 29, 2021
A significant missquote on price, but a good experience overall. Very knowledgeable and professional. Very impressive showroom!
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Jun 25, 2021
Response from current dealership:
Thanks Ron, we appreciate the kind words and your business!
20
Feb 20, 2021
Great staff. Katie was great. They wouldn’t budge on the price so I ending buying from another dealer. I Got a 17’ GT350 with 9100 miles and 1 owner for $50,200.
3 of 3 people found this review helpful.
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Michael
Feb 14, 2021
Awesome to work with!
0 of 1 people found this review helpful.
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Feb 14, 2021
Was led to believe the vehicle was at location 83 miles away, then 30 minutes into drive was told it was another 25 miles away, two lane roaf,extra hour round trip. All else ok, as far as what to expect for a dealer at this level
1 of 1 people found this review helpful.
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Todd
Jan 31, 2021
Great custom service. Staff was friendly and helpful. Great place to do business
0 of 2 people found this review helpful.
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Jan 12, 2021
Great people to work with fast convenient I would buy from this dealership over and over
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Jan 7, 2021
Great service, they made my first time purchase of this sort easy
1 of 1 people found this review helpful.
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Jan 2, 2021
This dealership has great customer service. Spoke with Chris Tomey and he was prompt and courteous. Sent me video, pictures and even directed me to the carfax. Really went above and beyond to earn our business. Would highly recommend this dealership.
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Dennis
Nov 27, 2020
Very good
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Nov 21, 2020
Very helpful and communication was their strong point. They called to let me know someone purchased the truck I was looking at.
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Nick
Nov 17, 2020
Great place with great employees!
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Michael
Nov 5, 2020
Sales staff returned call quickly, answered all questions. Vehicle was as advertised and in great shape. Bought vehicle. Would recommend dealership and salesman Chris was great to do business with.
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Kenneth
Nov 3, 2020
Not completely honest about car description. I asked them to lower the price for damage they never got back to me but then car guru sends me a email saying the price had been reduced on certain vehicles
1 of 1 people found this review helpful.
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Nov 1, 2020
Awesome dealership!
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Oct 31, 2020
Excellent
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Ricy
Oct 27, 2020
The best car buying experience I have ever had. Tristen was exceptional. Katie in finance was A++. All of my questions were answered promptly. Everything was taken care of before I arrived at the dealership, so I spent about an hour when I arrived just to take the test drive and sign the paperwork. Everyone was very friendly and courteous. Would recommend Carolina Auto Direct to anyone looking for used vehicles.
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20
Oct 25, 2020
The usual car salesmen very helpfully.
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Oct 23, 2020
This was the best experience I’ve ever had with buying a car, Period. The salesman was very prompt and stayed in contact through the whole process. He got the shipping within a couple days and am now waiting for that beautiful car. Can’t wait. Thank you so much to Jeff King.
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Nick
Oct 22, 2020
Wish I could have just had it delivered instead of driving 3 hours one way salesman was nice the truck is great although it doesn’t have heat I had to take it to ford the day I got it but other than that super clean truck runs and drives great only reason for not giving a 5 star is because when I asked about having it delivered it seemed like a big deal turned out to be like $250-$500 which I would have gladly paid
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rod
Sep 26, 2020
They were great working with me. I bought the car and I’m happy. I would recommend them to anybody
1 of 2 people found this review helpful.
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Clyde
Sep 23, 2020
Excellent communication, constant contact from the general manager sales manager and salesman.
1 of 1 people found this review helpful.
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Lee
Sep 17, 2020
Very easy to deal with. No pressure at all. I would highly recommend these folk
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Aug 31, 2020
Car was sold over the weekend, but was great
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Chris
Aug 8, 2020
Willing to help
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Aug 4, 2020
Steve was absolutely nice and courteous with me. He took his time showing me the car as well as explaining answers to any questions I had.
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Aug 4, 2020
Nice truck Excellent and friendly staff Would buy from this dealer again
1 of 1 people found this review helpful.
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Aug 3, 2020
AWESOME!!! Brandon & Katie were exceptional with helping me purchase my vehicle.
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Jul 7, 2020
Great people! Wrong car for my needs.
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Jun 26, 2020
Car was already sold, but the dealership notified me that it was in the process of selling before we made the trip.
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Jun 11, 2020
Great group to buy from.
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Jun 9, 2020
reach out to me and kept me informed
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Ricardo
Jun 6, 2020
It was a good experience and very helpful with providing us information regarding to the car.
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Steve
Jun 4, 2020
Dealt with Chris and Allen by email, text, and phone. Drove from Lancaster SC on Tuesday and made the deal. Vehicle was everything they represented it as and more. Great team to work with. Very accommodating! I would buy from them again!!!
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May 25, 2020
Quick response times. Treated like a real person, not just someone to unload a car on or make money off of. Kept in touch without being pushy following the test drive. Highly recommend this place!
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Aaron
May 24, 2020
Arranged the deal remotely. Drove 2 hours to test drive and finish paperwork. Jeff and James made it all quick and easy. Wonderful experience!
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May 18, 2020
I had a great experience at this dealership. We bought the truck within 2 hours of test driving it. I took the truck to my mechanic to give it a once over and he said it was a great deal, it's in perfect working condition. I recommend Carolina Auto Direct to everyone looking for a good used vehicle.
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May 5, 2020
Drove 4 hours to buy a truck that was described as immaculate. When I arrived I found a beautiful clean truck with the worst rust damage underneath I have ever seen on a vehicle. Be sure to ask for detailed pictures before making a long drive.
4 of 4 people found this review helpful.
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May 3, 2020
Great dealership, highly recommend
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robert
Apr 28, 2020
Prompt in returning call eager to make appointments
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Apr 26, 2020
Responsed very good. Would highly recommend.
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Terry
Apr 25, 2020
Everything went smoothly
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Apr 23, 2020
Initial contact was positive but salesman basically took his self out of the sale.
4 of 5 people found this review helpful.
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Apr 12, 2020
Very conscientious
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Apr 7, 2020
Excellent!
0 of 1 people found this review helpful.
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Arthur
Mar 29, 2020
It was a great experience,very smooth and quick. No hassle at all.
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Mar 25, 2020
Unfortunately the car was sold by the time I gave the dealership a phone call but Whoever I spoke to was really pleasant.
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Reggie
Mar 25, 2020
Online salesmen responded back quickly. Great Dialogue
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Kenny
Mar 17, 2020
Reliable people
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Feb 17, 2020
Dealer followed up almost immediately after I sent an inquiry. Decided not to pursue this particular vehicle. Transactions were by email and very professional.
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Feb 4, 2020
Super easy to work with - no hard sell and 100% professional, whether you end up making the purchase or not. Very impressed with this company.
1 of 1 people found this review helpful.
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Feb 2, 2020
They were very professional and honset
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Jan 31, 2020
My experience at the Mooresville location was top notch. Everyone went above expectations to please my requests and provide answers to my questions. They were honest in their approach and no surprises at closing. A good business deal.
1 of 1 people found this review helpful.
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Elizabeth
Jan 30, 2020
I made an inquiry. They responded in a timely manner. Vehicle priced too high.
1 of 1 people found this review helpful.
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5
Jan 28, 2020
The initial process went well, the salesperson was friendly. After driving the vehicle I asked if it was ok to bring the 4Runner to my mechanic. Salesperson was perfectly comfortable with letting me take it for an extended test drive so my mechanic could take a look at it. Was assured that the car despite having had a few accidents was structurally fine, otherwise they wouldn’t be selling it on their lot. Mechanic found that the frame was bent, and rust was evident and would be an issue in the future. He also said the sound the transmission was making probably meant there would be issues in the future. Was told NOT to buy truck unless it was being sold at half the listed price. So much for honesty when it comes to car dealers. Very disappointed.
9 of 9 people found this review helpful.
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Jan 23, 2020
Was quick to respond to my email but truck had just sold . I'll keep watching their added for what IAM looking for
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gerry
Jan 19, 2020
After months of truck searching we finally found the perfect truck. Our experience was excellent!! The salesman Jeff was very professional, knowledgeable and great to deal with. He let us look, test drive and decide if this was the right truck for us without pressuring us to buy. James helped us with financing and made that process very easy. I look forward to purchasing our next vehicle through them.
1 of 1 people found this review helpful.
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Jan 10, 2020
Good follow up, but not too persistent
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Jan 5, 2020
Yes Jeff communication has been very good. Unfortunately I couldn’t buy the car there.
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Craig
Jan 5, 2020
Very prompt and helpful.
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Melanie
Jan 5, 2020
Chris and Katie were absolutely Fabulous!! Awesome experience and they helped me get my dream Jeep!!! Extremely thankful!!
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Dec 20, 2019
Excellent sales staff, very much appreciated the low pressure atmosphere! Harmonica Jim is a pleasure to work with.
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Dec 20, 2019
They worked hard and made a good effort but at the end of the day we couldn’t make it happen.
1 of 1 people found this review helpful.
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Anthony
Dec 15, 2019
Very pleased looking forward to further communication with this dealership
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Dec 14, 2019
Contact me quickly.
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James
Dec 6, 2019
Great Dealership! Call Chris today!!!
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Dec 3, 2019
Responded back quickly
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Nov 29, 2019
was contacted quickly by several employees with clear and straight forward responses.
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Nov 26, 2019
Jeff King was extremely helpful, knowledgeable and professional.
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Nov 3, 2019
Excellent experience, very friendly staff everything was just as advertised, responded very quickly I would definitely recommend and hope to do business again.
1 of 1 people found this review helpful.
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D Reichert
Oct 27, 2019
We didn't end up buying this suv, but i actually enjoyed the experience! It's a no pressure atmosphere and the staff was very helpful. No frills at this place - just good service and low key atmosphere. I'd buy a car from here if they get another suv I'm interested in!
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Oct 23, 2019
Quick response bur car sold before they could provide quote.
0 of 1 people found this review helpful.
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Oct 15, 2019
Dealer was very helpful, salesman was patient and answered my questions. We would definitely consider buying from this dealer in the future.
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Oct 10, 2019
Great service.
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Cedric
Oct 9, 2019
Fast response but wouldn't recommend them for buying cars. Never really got direct answers when asking about price negotiable. For example what the price difference if I finance or buy vehicle cash.
3 of 3 people found this review helpful.
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Oct 2, 2019
Excellent experience with this dealer. Chris, my salesman, was particularly great. I tend to change cars often and will definitely look at Carolina Auto Direct first for future purchases.I did purchase a vehicle same day for what I consider to be an extremely fair price. No pressure sales. Love that they provide the Car Fax without asking. Purchased a 3 year old vehicle that was immaculate.
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Jesse
Sep 24, 2019
Made me feel he could work magic and didnt. Found every excuse to not get me in the car i have worked so hard to be able to afford. At the end stopped responding to me. Not a good experience.
1 of 1 people found this review helpful.
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Robert
Sep 10, 2019
Great dealership
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John
Sep 5, 2019
The dealer responded quickly. Chris was very nice and helpful, however, the car I was interested in sold before I could get there. I would consider this dealer again if they get another car that interests me and is in my price range.
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Sep 3, 2019
It was a remarkable experience! Chris Tomey was excellent
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Aug 11, 2019
Great service from Jeff
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Aug 9, 2019
Our experience was very positive. No pressure to buy from anyone. The car was clean and ready for us look at. Financing was just as easy.
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Aug 9, 2019
quick response, very helpful folks
0 of 1 people found this review helpful.
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Raquan
Aug 3, 2019
Saw the car i wanted made the call and Katie got me approved for a beautiful 2012 bmw 650i convertible. Easy process. Im flying in from NJ Wednesday to pick it up. Would recommend
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Brandi
Aug 1, 2019
Jeff has been pleasant and professional to work with. He’s been in contact with me daily answering all of my questions and emails efficiently and he’s been patient to work with me on a vehicle that I can afford. Thanks Jeff!
1 of 1 people found this review helpful.
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Jul 27, 2019
Responsed quickly
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Alaina
Jul 17, 2019
Best experience buying a truck that I've had! Jeff King was very personable, up front about everything, and knowledgeable. Quick response time to my messages. They made the whole process easy and quick, and the whole staff was very friendly and professional. They have lots of quality vehicles on the lot. Would definitely recommend this be your first stop when car buying!
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Larry
Jul 13, 2019
Salesmen were very helpful and cordial.
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Jul 11, 2019
Slow responding to emails, sometimes no response unless I followed up.
1 of 1 people found this review helpful.
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Paul
Jul 9, 2019
The dealer said they couldn’t discount this vehicle and then one week later dropped the online price almost 2k. I find this ridiculous. I was very interested.
3 of 3 people found this review helpful.
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jerry
Jul 4, 2019
Jerrod was super nice to work with. Katie was very organized and efficient. An overall smooth experience.
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katy
Jun 17, 2019
quick response!
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Tim
Jun 17, 2019
The Dealer called to verify I was interested in a vehicle, but it was about 2 days later. Very friendly though.
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Jerome
May 16, 2019
Yes all my questions were answered the move is in my court when I come off vacation.
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Vernon
Apr 28, 2019
Great people, Jeff was awesome. He helped me and the process was quick!!
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Apr 24, 2019
I showed interst in this car, so i received a reply. So I answered few more times, and again more help by gmail. Helpfull and also understood my needs and financial kept me intersted an positive. Will again contact them. I would even be willing to drive there after my shift end @ 4:00 am.Yes 2 hr. drive to get this type of ride. Thanks.
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Mike
Apr 19, 2019
Truck was beautiful but sold before i could get out to see the vehicle in person.
1 of 1 people found this review helpful.
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olin
Apr 12, 2019
Very nice dealership lot to choose from different makes and models. Very helpful and nice staff GREAT PEOPLE enjoyed.
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Eugene
Apr 9, 2019
Very professional people to deal with, our vehicle buying experience was a pleasure. Don , Bob were very helpful as was the finance manager. Everyone there wanted to make sure we were happy. I suggest everyone looking to purchase a vehicle go see the staff at Carolina Direct. Thank You for making vehicle shopping a pleasure. Gene& Donna
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Apr 8, 2019
Thus far the contact has only been a brief conversation via telephone regarding the current status of the vehicle. Made a tentative offer on the vehicle and representative is supposed to get back with me. Nothing yet.
1 of 1 people found this review helpful.
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Jeffrey
Apr 4, 2019
They responded in a timely manner to my requests.
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Cliff
Mar 20, 2019
Very easy to work with! Thanks to him for showing me the car even though I did not purchase the car!
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Mar 18, 2019
I had a great experience purchasing a car from Carolina Auto Direct. They were very helpful. I’ve had my truck for 2 weeks now and couldn’t be happier. Ask for Josh, that guy is awesome!
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Mar 4, 2019
Very responsive and courteous. Vehicle not available but would consider again if the opportunity comes up.
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Willie
Mar 3, 2019
This car was not for sell they we’re doing a consignment sell the seller refused too fix issue , Buyer beware they was not upfront and I had too keep calling they tried too sell car with defects. The financial person was the best she was fair and helpful, but the sales team was misleading
3 of 4 people found this review helpful.
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Mar 2, 2019
Bought the Jeep! It was a painless transaction. The staff were very friendly and made it an easy purchase. I would highly recommend the dealership.
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10
Feb 28, 2019
Dealer responded within a couple hours of my initial request.
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Tera
Feb 23, 2019
No hassle, no haggle, easy process. Staff was easy to talk to, knowledgeable, helpful, and did a great job communicating. I got exactly what I wanted at a great price.
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Feb 23, 2019
Called back ASAP and let me know status of vehicle.
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Glenn
Feb 18, 2019
Post what I updated please sorry I was tired I'm lucky I got that far without messing up Thanks I Do Mean the best experience EVER on buying a car
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Ben
Feb 7, 2019
Helpful, good information provided, prompt replies to questions. Would recommend
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Jan 31, 2019
Chris was extremely helpful and friendly. He listened to me (ramble) and the process was efficient and easy. All of the staff there were professional, nice and not pushy. From requesting a contact to paperwork signing was a good experience. I have already recommended them to people
1 of 1 people found this review helpful.
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Bill
Jan 30, 2019
Truck had an issue that was taken care of...very happy and satisfied with the truck. Not so satified with the misinformation about the tags that cost us an extra $1000. Truck is awesome! Did recommend someone else to them and would buy from them again.
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Chasity
Jan 10, 2019
They were absolutely amazing to work with! Would highly recommend them to others!!
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Jan 9, 2019
I had an amazing experience. I worked with Bob K. He was very knowledgeable to work with. The place is very friendly, I will definitely be back.
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Marcus
Jan 7, 2019
Good, everyone was very helpful
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Jan 4, 2019
Worked with Chris very nice guy had truck ready to show when I got there just wasn't the right fit
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Dec 17, 2018
Still in contact, had a family emergency, sales manager has been very accommodating. Looking forward to doing business there.
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Matthew
Dec 6, 2018
Good prices
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Kevin
Nov 29, 2018
Best car buying experience yet. Will definitely being looking here for our next vehicle. Test drove,signed papers and 30 minutes we was on the road home.
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jim
Nov 19, 2018
good experience , very polite and quick service .
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Oct 26, 2018
Great experience and Cody was great to work with!! Will highly recommend Carolina Auto Direct and would definitely do business with them again!!
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20
Oct 13, 2018
Great staff over all very friendly
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Jerry
Oct 9, 2018
Great dealer no hidden charges bought a car from them
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Sep 22, 2018
An amazing experience from start too finish it took me longer to get there and home than it did to test drive and do paper work and leave with my new car. Jeff was an amazing salesman who took the time while he was at home to help me with ever step and explain everything to me as far as out the door price and trade value. Will definitely do business with them again in the future when it comes time to switch cars again
1 of 2 people found this review helpful.
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Sep 14, 2018
They did respond
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Chris
Sep 12, 2018
Contacted very next day with all the information I needed and were helpful and fair on my trade in
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Bruce
Sep 11, 2018
We started the deal . i put down 5% deposit. Got the paperwork on Thursday to then get them the Check and signed information. They sold it on Sunday, which they do not have regular hours. So the experience was not that good. they sold the car that we thought was a done deal and GM did not even have the dignity to call me and explain why. I get a Text with message and pick saying we refunded your deposit. Issue is trying to get the CASH deal together, i lost money starting the process.
8 of 8 people found this review helpful.
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Aug 28, 2018
Friendly and professional staff. My salesman, Chris Tomey made this deal move seamlessly. Highly recommend.
1 of 1 people found this review helpful.
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Aug 18, 2018
This was a great experience with a dealership ! The salesman Grayson was the best ! He was very informative on the vehicle and willing to help us any way he could. We bought the Tundra from him and are loving it ! My husband is enjoying his new truck very much! We definitely recommend this dealership and Grayson!! Should we need another vehicle in the future this is where we will go FIRST !!!!!!
1 of 1 people found this review helpful.
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Ben
Aug 11, 2018
Very good
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Joe
Aug 8, 2018
Quick response to questions and very knowledgeable
1 of 1 people found this review helpful.
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Linda
Aug 2, 2018
Great experience
1 of 1 people found this review helpful.
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Ken
Aug 1, 2018
Quick responders
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David
Jul 27, 2018
Contacted me quickly
1 of 1 people found this review helpful.
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Jul 22, 2018
Excellent
1 of 1 people found this review helpful.
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Jul 13, 2018
It took a couple of days to hear back from this dealership, but when I did they were extremely helpful. Answered all the questions I had about the car. Very professional. Unfortunately I went with a different car, but I do recommend doing business with this dealership.
1 of 1 people found this review helpful.
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Shannon
Jul 9, 2018
This vehicle was sold before I was able to get to the dealership but they stayed in contact with me while I was away in another country looking and trying to help.
1 of 1 people found this review helpful.
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Terri
Jul 6, 2018
Jeff was great, responded very quick to my inquiry. Everyone is really nice and helpful. Very laid back not the usual car dealership pressure. Just wish my car would have been detailed better before we purchased.
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Michael
Jun 30, 2018
Outstanding Customer Service Jeff King made this the best experience ever purchasing my dream car!!!
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Jim
Jun 28, 2018
Great company. Very friendly staff and provided timely follow ups to every question. Bought a car from them and it was a pleasure doing business with them.
1 of 1 people found this review helpful.
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Jun 20, 2018
nice people, really tried to find me a truck
1 of 1 people found this review helpful.
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May 19, 2018
Great dealership. Easy to work with. In and out quickly.
2 of 2 people found this review helpful.
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James
May 17, 2018
Have a good selection of autos.
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John
May 14, 2018
Great experience. I bought the 2016 Ford F150 King Ranch and my wife and I love this truck. I was not pressured at all. I worked with the salesman named Stan and Randy in finance and could not be more pleased. These guys are true professionals and work hard to get you the vehicle you want at the price point you want to be at. Thanks guys for a great buying experience.
3 of 3 people found this review helpful.
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May 12, 2018
Stan was a very nice, informed salesman.
0 of 1 people found this review helpful.
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Mark
May 11, 2018
Super friendly and helpful, couldn't get the financial aid I was looking for but they had a lot of other deal
1 of 1 people found this review helpful.
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May 8, 2018
Responded right away. Truck had been sold
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ron
May 5, 2018
Nice dealership. They responded to my request right away
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Danny
May 4, 2018
Very responsive, seem very pleasant on the phone ( never got the opportunity to meet in person). More than willing to try and negotiate to make a deal. Unfortunately we couldn't make a deal, but I would definitely recommend you give them a chance to help
1 of 1 people found this review helpful.
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Frank
Apr 11, 2018
Bought vehicle salesman was great and freindly would recommend this dealership
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Apr 7, 2018
Great dealership with lots of used high end cars, trucks and Jeeps. They really detail their vehicles inside and out. The engine looked brand new. Great to work with. I highly recommend them. I bought my Jeep at the Lincolnton location.
1 of 1 people found this review helpful.
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Apr 6, 2018
Helped out tremendously.
2 of 2 people found this review helpful.
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Jonathan
Apr 4, 2018
Very fast and responsive. I have been in contact with Richard and he has been like a long time friend just a call away. He even picks up on his day off an answers my questions. Me and my father went and test drove the truck I was looking at. It was no hassle, we talked numbers, I was already approved through a finance company but couldn't get enough to match the price of the vehicle I wanted. Richard said hang on a sec I got you. He comes back with a better deal and I am expected to pick up my truck on Friday. My Dad even got to talking to Richards boss not sure what his name was but seem to be either the owner or manager of the place. Very nice young gentleman he an my dad talked about fitness an health while waiting on me. It was a very nice experience since this was my first time purchasing a newer vehicle. I highly recommend this dealership! They have a wide variety of inventory!
1 of 1 people found this review helpful.
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Apr 4, 2018
Good job
1 of 1 people found this review helpful.
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Eric
Apr 1, 2018
Fast and responsive
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Mike
Mar 23, 2018
Quick, respectful response. Might buy the truck if they take the camo wraps off and lower the price.
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Mar 21, 2018
Dealer responded quickly to my questions. I found something locally to my location.
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Mar 13, 2018
Chris Tomey was awesome to work with. I ended up buying the car and we are in the midst of me getting my financials in order. I would definitely recommend this dealership 100%.
1 of 1 people found this review helpful.
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Mike
Mar 10, 2018
Did everything they said they would do!
1 of 1 people found this review helpful.
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Mar 10, 2018
They were excellent great service very helpful an very straight forward.
1 of 1 people found this review helpful.
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Mar 6, 2018
Very courteous and professional
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Lynn
Feb 27, 2018
Spoke briefly with their staff and received an e-mail follow up from them. Decided to look at another type vehicle so did not pursue my original request for information. But very responsive folks...
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Feb 15, 2018
They did a great job responding and answering questions.
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Paul
Feb 5, 2018
Chris was very helpful in coordinating my purchase of this vehicle from a deployed location. He kept me well informed and provided all the information i requested. He was highly professional and courteous.
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Jan 28, 2018
only reason i did not purchase is because the one i was looking at was already sold by the time i contacted them. otherwise they were great
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bernard
Jan 27, 2018
Good , quick response no complaints
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Ken
Jan 24, 2018
Awesome people and service, I didn’t buy a car yet but my experience was very professional
1 of 1 people found this review helpful.
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Jan 21, 2018
This dealer was very quick to respond and follow through.
1 of 1 people found this review helpful.
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Kenneth
Jan 5, 2018
LIke My truck
1 of 1 people found this review helpful.
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Dennis
Jan 1, 2018
I have bought a lot of cars and had a lot of wasted time but not this time. I called Carolina Auto Direct and got a young sales man named Grayson. He took my info and sold me this truck over the phone. He brought it to their dealership close to my house where I test drove it and signed the papers and drover off. This best experience I've ever had buying a vehicle. The sales man was knowledgeable and Donnie done my paper work. They were great. Thanks.
3 of 3 people found this review helpful.
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Tristan
Dec 21, 2017
not good, i was in contact with a fella named zach and he asked for the info on my trade in, so i took pictures and sent them to him and that was the last contact i had with them. Nobody ever called me back and i checked to see if the truck was still available and ofcourse it was
2 of 3 people found this review helpful.
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Dec 21, 2017
Good
1 of 1 people found this review helpful.
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Jim
Dec 17, 2017
Overall good experience. They responded to my inquiry promptly and the car was just as advertised.
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Dec 15, 2017
One stop shop
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RWalker
Dec 11, 2017
We purchased the car we inquired on at a very reasonable price. Good to work with and very helpful during the whole process.
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Dec 1, 2017
Fast and friendly. Great car buying experience. Jeff King was great!
1 of 1 people found this review helpful.
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Paul
Nov 29, 2017
This is the place to purchase.
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Jermal
Nov 24, 2017
Nice car
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Don
Nov 23, 2017
Awesome
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Bob Tauber
Nov 5, 2017
Very pleasant and agreeable! Sales person 'Chrs" was down to earth, No pressure, and knowledgeable.....
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Ron
Nov 3, 2017
I actually enjoyed my buying experience with Carolina Auto Direct, Bill the salesman was not pushy at all, but very courteous and informative. I would recommend them to anyone. I also got a great deal! I love my new Mustang!
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Neal
Oct 25, 2017
We had a very good experience with Carolina Auto Direct. Chris was one of the most professional salesman we have worked with in a very long time. He was informative, knowledgeable and patient. We bought the Kia Optima Ex. for our grand daughter. She needed a car asp. Smooth easy transaction. So far so happy. Thank you Chris and pleasant office staff.
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Oct 22, 2017
They promptly got back to me after I inquired about one of their vehicles.
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Mohammad
Oct 14, 2017
First they said it's available after 1 hour they sent me an email with photo .... SOLD
2 of 5 people found this review helpful.
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Oct 13, 2017
Harry and Dave were wonderful! We ended up purchasing this Jeep! We live it!!
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Oct 5, 2017
Awesome car buying experience! The salesman even answered my call after hours the day I bought the car! Would highly recommend!
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Mike
Oct 3, 2017
These guy were great we over the top in every thing we did with them
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Kevin
Sep 28, 2017
Bad experience dealing with them. Was told the car was available but when I visited the dealership it was already gone.
2 of 3 people found this review helpful.
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Steve
Sep 18, 2017
Quick response and folllow up in a very professional mannar.
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Sep 15, 2017
the dealership answered all my questions
1 of 2 people found this review helpful.
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5
Sep 14, 2017
I received multiple emails for Carolina Auto Direct requesting a visit and/or phone call. They responded quick to the request.
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Sep 5, 2017
Good call. The dealership was willing to accommodate dollar amount discussions over my classic car as a trade.
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Matt
Sep 4, 2017
Great experience and buying process. It's a relaxed environment w/o the normal dealership hassle. Mike, Donnie and Grayson were fantastic.
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Brian
Aug 16, 2017
I contacted the dealer for more information and pictures. They responded quickly with the information I wanted..I did not purchase the truck do to work slow down. They were very pleasant and seam willing to work with me. With all that being said, I will give them a good grade on the initial dealings with them.
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Mark
Aug 1, 2017
Gr8t customer service. Unfortunately, I did not make a purchase.
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Jul 30, 2017
Dealer had a 9000 mile ram 3500 dually for super cheap. It had back up sensors which I really felt I needed and other amenities. In the time it took to drive there, they changed the car guru ad to that of a stock ram 3500 with no back up collision sensors or Bluetooth. Truck was a good deal, but they were dishonest. Two employees eye balled each other as if saying, "oh crap, they got us". A good deal on a barely used truck is always worth investigating but use caution if driving long distance to go here.
3 of 4 people found this review helpful.
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Jul 29, 2017
Jeff king is the man to see if you want a straight forward no hassle car buying experience. No games. No surprises.
1 of 1 people found this review helpful.
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Bill
Jul 22, 2017
Although the people were friendly and helpful, the price was above the value of the car. There was no negotiating, in fact when I made an offer, it took hours for them to get back to me, with no counter offer. Also if you have a trade in be ready to be insulted,
3 of 4 people found this review helpful.
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Daniel
Jul 15, 2017
This is the second vehicle I have purchased from them. Excellent service!!
1 of 2 people found this review helpful.
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andrew
Jul 15, 2017
Zachary salesman was very responsive and great to work with, answered every of my questions quickly. I live out of state made me this process very easy and even set up transportation for the truck to be shipped home. Great people to work with I'm very happy with my purchase and experience with working with them.
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Jul 13, 2017
Spoke with Chris in Lincolnton on the phone. He could not have been nicer or more helpful! Several people contacted me from both locations of Carolina Auto Direct and they were very attentive and respectful.
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Terry
Jul 12, 2017
Very helpful, courteous professional service, on my experience I would definitely recommend them, I decided not to go ahead and purchase the car for personal reasons..
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Jul 6, 2017
Very quick response looking forward to working with soon
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Greg
Jun 26, 2017
Called and talked to me just wished I could have gotten some more pictures that I ask for. The car was many miles away and wanted to make sure it would be worth the trip.
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Lashay
Jun 23, 2017
Stan was great truck was what I had been looking for. Will shop here in future
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Jun 16, 2017
Excellent experience, knowledgeable and friendly staff, easy to work with from start to finish
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Jun 15, 2017
Great experience very professional car salesman Grayson was very helpful and very knowledgeable
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Jun 15, 2017
They got back with me in a timely manner. Typical dealership, nothing spectacular. They sold the vehicle from under me.
0 of 1 people found this review helpful.
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BENNIE
Jun 10, 2017
Unable to do a deal, but Chris and everyone there were great
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Jay
Jun 9, 2017
Katie and Stan great job. Friendly and professional
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Antonio
Jun 7, 2017
Very help full they try to work with you the best they can me in my personal opinion i had the best experience with Carolina Auto Direct
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Lee
May 23, 2017
Great service and easy people to deal with
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Willie
Apr 23, 2017
It was fine. Dealer responded and said the car had been sold.
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Keith
Apr 15, 2017
Stan & Donnie are the best! Hassle free pleasant buying experience. Carolina Auto Direct, a well oiled machine.
1 of 1 people found this review helpful.
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Rodney
Apr 11, 2017
Great place to look for a deal! Awesome staff Donnie the GM treats you like family.
1 of 1 people found this review helpful.
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Jake
Apr 9, 2017
Quick call back very helpful
1 of 1 people found this review helpful.
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Henry
Apr 6, 2017
They were immediate, responsive, and followed through. Name of the car game.
1 of 1 people found this review helpful.
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Mar 13, 2017
Excellent service!! Very nice people.
1 of 1 people found this review helpful.
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Chuck
Feb 27, 2017
Chris Tomey was very helpful and responsive to my questions. This was a pleasant car buying experience.
1 of 1 people found this review helpful.
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5
Feb 19, 2017
Went to look at truck and the sales person said he just got done showing to someone else but the battery was dead and the truck would not start. He didn't even offer to jump start truck for me to hear it running.
1 of 2 people found this review helpful.
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burney
Feb 11, 2017
Did not purchase but was treated very professionally with the right blend of salesmanship and concern for making sure I got what I wanted I am stil watching their inventory. Would feel good in buying from them.
1 of 1 people found this review helpful.
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Reginald
Feb 9, 2017
Experience was alright. Nice gentleman. Good salesman.
1 of 1 people found this review helpful.
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Dennis
Feb 3, 2017
Good as it can get
2 of 2 people found this review helpful.
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Kim
Feb 3, 2017
I didn't end up buying from them but their service was top notch and I would definitely consider them in the future.
2 of 2 people found this review helpful.
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Jan 28, 2017
I will definitely recommend this dealership to anyone!! The faculty is amazing. No haggling, no nonsense. These guys proved to be a buyer's best friend. I love my new car but if i ever need to trade it in I will take my business to them.
2 of 2 people found this review helpful.
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George
Jan 13, 2017
Great response time was quick good customer service.
1 of 1 people found this review helpful.
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Brian
Jan 2, 2017
Absolutely would do business with them again.
1 of 1 people found this review helpful.
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Loren
Dec 30, 2016
I worked with Donnie Pack. 90% of the transaction was done over the phone. I flew into Charlotte, they picked me up at the airport and drove me to the Lincolnton location. The paperwork took about 45 minutes to complete, the mechanic reset the oil life setting, and the car was ready to go. Car perfectly detailed and as advertised. The dealership personnel were all professional, friendly and accommodating. Their inventory is very impressive. The sales price was very fair and I am completely satisfied with my experience with Carolina Auto Direct. But for the fact that I live in New Jersey, I would be a repeat customer based on my experience with C.A.D.
3 of 3 people found this review helpful.
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Donnie
Dec 20, 2016
responded quickly although the truck was already sold
1 of 1 people found this review helpful.
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Luke
Dec 20, 2016
Offered a reasonable price for there vehicle they declined
0 of 3 people found this review helpful.
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Nov 26, 2016
Very good friendly sales people
1 of 1 people found this review helpful.
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Willie
Nov 20, 2016
Responded in a timely manner. Was very niice.
1 of 1 people found this review helpful.
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Ronnie
Nov 18, 2016
Dealer was great! Responded immediately. Extremely nice auto mobiles and and sales staff. I will trade here again.
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john
Nov 13, 2016
very good
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John
Oct 26, 2016
Excellent service. Corey was Very knowledgeable on the car I purchased and Katie was great with getting me out quickly. I would buy from here again as well as recommending others. Thanks Carolina Auto Direct
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Robbin
Oct 21, 2016
He was great very patient with me no pressure and I enjoyed time he put into making sure the car was ready for a sale I will other know about this dealership thank you again for your help
0 of 1 people found this review helpful.
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Andrew
Oct 18, 2016
Very efficient, got better financing than anywhere I looked independently, willingly showed me everything regarding I asked about from documentation to mechanics of the vehicle.
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Harold
Oct 5, 2016
Dealer responded and offer me a test drive whenever I wanted to come in .
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Kimberlee
Oct 5, 2016
Outstanding customer service by everyone I came into contact there - employees that weren't even involved with the transaction. Cory was great with his communication prior to coming to see the car and was very personable to both me and my husband.
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george
Sep 8, 2016
sent me an email and after that no contact or help ! just as used car dealers used to be!
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Willie
Aug 23, 2016
Great
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Shane
Aug 21, 2016
Had a great experience buying my truck!! Everyone was helpful and friendly!!
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Marshall
Aug 9, 2016
Easiest and most pleasant car buying experience I have ever had. LOVE MY NEW RIDE and the C.A.D. team was outstanding. Helpful, friendly, informative and NO PRESSURE at all. Not what I was expecting, and I was pleasantly surprised. Would definitely recommend them to anyone. Worth the 1 hour drive from Lake Wylie!!
0 of 1 people found this review helpful.
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Ruth
Aug 2, 2016
Picked up my 2008 Honda Ridgeline yesterday! Had an issue with it, called James and he said to get it fixed and it'd be taken care of by them!
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Eric
Jul 27, 2016
Terrific experience
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Carlos
Jul 25, 2016
Very nice people and did not agree on the deal ,but they were very helpful.
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Michael
Jul 7, 2016
They were extremely helpful. We did not purchase a car from them as we happened to find one elsewhere that more closely matched our search for a used car, however, Carolina Auto Direct was very courteous, helpful, and professional. I will definitely keep them in mind for future needs.
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Jul 3, 2016
After driving 3 hours each way, we thought we finally found the exact car we had been looking for. It was in beautiful condition, but did not have the leather seats, navigation, or backup camera that we thought it would. True Car and dealers need to check their ads for accuracy.
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Dennis
Jun 29, 2016
The entire team at Carolina Auto was friendly and professional. I was buying from out of state and Lorenzo went above and beyond to make sure I was well informed on particular vehicle before I made the trip. It was exactly what I was looking for! I would highly recommend doing business with them.
0 of 1 people found this review helpful.
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Shawn
Jun 24, 2016
Great experience these guys was very helpful an make sure I found what is was looking for
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Phillip
Jun 24, 2016
Responded quickly, trade in quotes were in the range we discussed. Good inventory of higher end used vehicles that are in great condition.I would buy there again
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JoAnn
May 28, 2016
It was good
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Robert
May 23, 2016
Lorenzo contacted me promptly and was very courteous and friendly. I arranged a time to take my wife for a test drive and felt no pressure to make a quick purchase. These guys are super friendly and very low pressure. We didn't buy a car from them but they still took the time to talk with us and provide tips for buying in the future. I would definitely recommend shoping with them on your next vehicle purchase.
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Tony
May 17, 2016
Great Experience!
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Tony
Apr 28, 2016
Dealer followed up and contacted me frequently.
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Natalie
Apr 3, 2016
Very impressed with these guys! Everyone was so nice and helpful. It was the fastest and easiest car deal we have ever been a part of ☺ Rock On!!
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John
Mar 27, 2016
The process was pretty painless and the personnel were all very friendly and easy to work with. I was disappointed that there was only one key (not a rare occurrence, not one that is necessarily the dealer's fault) and the that one fob, looked like somebody beat it with a hammer (disappointing in a 1 yr old car, but again not really the dealer's fault). There was no owner's manual which on a modern car with all its electronics is a big deal (but again, most likely not the dealer's fault and something I could have/should have checked). These are things that I would expect of a car that was several years old, but not one that is only a year old (and as such should have perhaps been disclosed) . Thus 4 stars. That said, I would not hesitate to recommend Carolina Auto Direct to others.
2 of 2 people found this review helpful.
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Matthew
Mar 21, 2016
Fantastic. Jeff was knowledgeable and helpful but not too pushy.
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eve
Mar 16, 2016
dealer was easy to talk to, and quick to respond.
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andy
Mar 14, 2016
Very pleased with response time
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Steve
Feb 27, 2016
They were fine just too far away for an average deal
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Steve
Feb 18, 2016
They will try to rip you off. They did not tell me about some issues with the car until I took it to an auto mechanic. Some of the staff can be rude and disrespectful. Stay away from them, and go with more honest dealerships. I almost bought the car until I found out they were lying, and then proceeded to be rude.
1 of 1 people found this review helpful.
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Feb 17, 2016
Answered my question promptly.
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Mike
Jan 17, 2016
Great!
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Mark
Jan 10, 2016
Bought this car, they had everything ready to go when I arrived and spent less than 20 minutes at the dealership.
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Lourdes
Dec 20, 2015
Nice friendly people, no pressure buying, and awesome cars
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Ginger
Dec 14, 2015
Very personal and business like.
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J
Nov 19, 2015
Called with great response time.Answered all questions.
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darren
Oct 30, 2015
it was great, and got me in my car with in 30 mins of arriving
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Nick
Oct 22, 2015
Great place to buy a car, made the buying experience so much easier than my last one. Great prices on great cars in and out fast.
1 of 1 people found this review helpful.
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Craig
Sep 17, 2015
Very nice people to work with. I bought a vehicle unseen and it was every bit as nice as described. I would buy from them again.
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frank
Sep 9, 2015
Great to deal with. Top notch inventory. Smooth transaction especially from being out of state.
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Sep 6, 2015
Great
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Derrick
May 3, 2015
Very professional car dealership!
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JudithD
Apr 26, 2015
My experience with the folks at Carolina Auto Direct was a stellar one. They were friendly, not pushy. I purchased my dream car from them and am more than pleased. If for any reason I have any problems I am certain that they will continue to demonstrate their integrity and fair salesmanship. Thanks again for all your help- folks at Carolina Auto Direct.
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Alex
Apr 19, 2015
love it
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mark
Apr 17, 2015
Very professional group. Quick and friendly and not pushy at all. Obviously will come back and tell others.
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Lee
Mar 26, 2015
I clicked on excellent- and the 4 stars shows Dealer never responded- that is incorrect- nice place to buy a car- they took car of the minor items and followed up promptly on all requests- I would recommend
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Mar 11, 2015
They were AWESOME!!! Such nice folks up there. I had to drive an hour to go see the car, but it was worth it. Not pushy or "salesy" at all. They let me take it for a 20 min joy ride by myself. They worked with me on my trade in and got me a great deal. I am so happy with my new Jeep and loved the Dealership! I will be buying from them from here on out! Thanks Carolina Auto Direct!
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Marcel
Feb 24, 2015
Sales rep was very nice. Although we didn't purchase there .
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Cary
Jan 18, 2015
I did not purchase a vehicle from this dealer. However the Dealer experience was very good. I had two interactions with them at the dealership and many phone calls. They responded well, answered all the questions I had, and followed up in a timely manner with everything. As a dealership I give them 5 Stars for service, they were great in every respect.I did not purchase the vehicle because had some tire balance issues, which they were to address, but the car sold before I could travel back to purchase it.
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freeman
Jan 11, 2015
Good job
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STEVE
Dec 14, 2014
I bought my 2004 Jaguar XJ8 on 13Dec from them! Great professional staff to work with and I will go back and recommend friends!
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leonard
Nov 27, 2014
Great follow up
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Nov 2, 2014
We got this car and it was so easy. The guys were super nice. We drove the car all the way back to Maryland that day. Very easy transaction.
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Patricia
Oct 17, 2014
We were going to look at a car, but it was sold before we got there. The dealer did call and saved us an hour trip each way.
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Patrick
Oct 8, 2014
Dealer was very freindly and helpful.
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Brian
Aug 11, 2014
Great Salesmen...and Awesome car buying experience.
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James
Aug 10, 2014
Fast response time!!!
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Traci
Jun 29, 2014
When we took the car ( consignment car on lot ) to be inspected before buying, it was not what dealership advertised and other expensive details were found. Dealership should have had looked at the car before advertising and disclosed up front all issues. Waisted time, be cautious! :(
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Jun 27, 2014
Overall I had a Great Experience with Carolina Direct. The car was in great condition.. There were minor concerns which were resolved immediately. Tanks so Much Steve and the staff at Carolina Auto Direct for a great experience. I would recommend and do business again with you guys. I'm loving my 2001 MR2 Spyder.
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Jun 17, 2014
Since I had been pre approved on the dealer website for the loan amount of the car, the deal was short and sweet. When I arrived at Carolina Auto Direct, they were waiting for me, and the entire affair took less than 30 minutes, not counting the test drive. They had a number of great looking cars and trucks on the lot. I would definitely look at these guys again when the time comes.
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Guy
May 13, 2014
Was at the dealership for 30 min. and no one came out to welcome me, i had to go inside to get help and both salesmen where at there desk doing nothing, no customer or anything. got a very cold welcome like I was bothering their day by being there.
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tammy
May 10, 2014
nice smooth transaction. love the truck
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Mar 5, 2014
Beware!! very, very, rude salesman,once he noticed that I suspected vehicle was not what they advertized. Car fax stated no accident but it definitely had signs of accident that we could clearly see. Big discrepancy on actual Mileage on vehicle and car fax. Cover up the rust w/Fresh paint underneath to block off showing rust. I do not trust this dealership or their car fax. Make sure to take auto mechanic w/you or stay clear away from this dealership before you get into a major heartache & expense.
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Bobby
Feb 27, 2014
Awesome people and the vehicle is in pristine shapep.
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Lori
Feb 25, 2014
Nice dealership.
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Drew
Feb 6, 2014
Excellent experience. I was contacted the next day by salesperson.
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willie
Jan 28, 2014
Responded very quickly.
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Greg
Jan 19, 2014
Contacted in 2 days. Vehicle had already been sold.
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bill
Jan 12, 2014
Great
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Mike
Dec 23, 2013
Smooth operation. Vehicle was advertised accurately.
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Lula
Dec 1, 2013
I was extremely pleased with Steve and our car buying experience. I will definitely visit Carolina Auto Direct again.
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David
Nov 23, 2013
Smooth transaction, friendly staff.
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Lisa
Sep 11, 2013
Very Efficient! Positive experience for my daughter buying her first car. Would recommend this dealership.
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Rick
Aug 6, 2013
Cooresponded with Steve Lawson via e-mail than finally met him in person. Excellent salesman, fair, honest and a true professional! Establishment was very clean and well organized with a comfortable, relaxing environment. Unlike popular dealerships I wasn't "ambushed" by a salesman after I pulled into the lot! Great work!
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willie
Jun 11, 2013
dealer responded emmidiately
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Paul
May 24, 2013
Responded immediately and very helpful.
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Jim
Apr 9, 2013
Dealer got back to me that the corvette had been sold, I would return to the dealership in the future.
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joe
Apr 4, 2013
Purchased, Mercury G/Marquis here, very straigth forward Good price, followed up on all promises. Done in one day.
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Richard
Jan 20, 2013
slow to respond but did get back with us
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