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Carolina Auto Direct
About Us
For the transparent and simple car-buying experience you deserve, turn to Carolina Auto Direct. Our family-owned and -operated used car dealership in Lincolnton has been helping local drivers save big on their perfect vehicles for years now. Our large selection of used cars has everything from pre-owned trucks and SUVs to classic cars and specialty vehicles, providing every shopper with countless options to choose from. Reach out today or visit us to discover what we can do for you!
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Today 9:00 AM - 7:00 PM (Closed now)
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484 N Generals Blvd
Lincolnton, NC 28092
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Feb 17, 2026
Prompt and very respectful
Jan 14, 2026
Chris Tomey and Rachel Gause made the whole process seamless
Oct 15, 2025
Five star straight up people. Wes was awesome. I would definitely buy from them again I like the way they do business!
Sep 24, 2025
It was fast and easy
The dealer was quick to respond to our inquires and gave a detailed description of the car. We ahd already found the car we
wanted but they were very good with their attention and responsiveness.
They were friendly, everything was ready and waiting when we arrived, the car was spotless, fueled up and in prefect condition. I can't say enough good things about Chris
and the staff in Lincolnton. They are great.
Sep 5, 2025
Awesome service!!!
They don’t haggle! No negotiating on price
whatsoever. They only go by their computer
model price. Period. We went back and forth
for over a week. They said a cash sale didn’t
matter to them as far as price so I offered to
finance and I would pay off my loan in 3
months so the dealer could get the
commission on the loan still no reduction in
price. The general manager of sales FINALLY
offered me and another person bidding on the
car $500 off full sticker price; I refused. It is a
2022 Camaro 2SS. That’s a 3 year old car, it’s
not worth 52000. My starting offer was 47k,
cash but they NEVER countered, until days
later with 500 bucks?! Ridiculous.
May 18, 2025
Offered me 13k for 2015 Tacoma trd rip off
May 10, 2025
Got back with me fast
Apr 9, 2025
It was so easy and they were so responsive. Jason made the whole process of buying a car on line feel
comfortable.
Feb 7, 2025
Chris answered my questions and talked about the vehicle i inquired about with zero pressure. I didn’t buy his but i would consider him in the future.
Jan 31, 2025
They really were very helpful. I love that they even gave me a choice of two sales people. I really
liked the van but was just too far away to get it.
Jan 9, 2025
A sales rep responded shortly after I enquired about one of their cars. He was very informative and had a fair amount of knowledge about the vehicle.
Jan 3, 2025
Chris was great to deal with.The Car was exactly as stated..I will do business with them in the future..
Jan 2, 2025
Great
I went to the dealership with back check in hand to purchase Model X. I placed a $1k deposit also. I arrived after driving 2 hrs and the sales person was rude and very unprofessional. He knew I was traveling from 2 hrs away and the vehicle had only half of a charge. I refused to give them my business and left with my check in hand.
Sep 4, 2024
The dealer was very nice and respectful. They treated me with a lot of kindness.
Jul 13, 2024
The Dealership was great , answered all my question. My experience was awesome
Show older dealer reviews 363
Flew out to NC to buy thus vehicle: all the paperwork was done. We just had to test drive it to make sure. I was told it is in “pristine” condition. Test drove it and car made awful noise and was told it was an issue they never got around to fixing it and were aware of it. I had to waste even more money to return back home. Awful experience and awful dealership.
Jan 31, 2024
prompt contact, knowledgeable sales person just couldn't get together on the price. I have ordered a 2024 ZO6.
Jan 29, 2024
Great service
Every single thing about my car buying experience at this dealership was phenomenal. Everyone we met was incredibly nice, helpful, and so easy to work with. They got us exactly what we wanted and where we needed to be payment wise. The cars are so nice and you can tell a lot goes into the selection they have. They aren’t pushy at all and work very quickly to get your deal completed. 10/10 would recommend to anyone looking to purchase a car.
Mar 15, 2023
Great. Best car buy I have experienced.
Jan 25, 2023
Had several follow up conversation with this dealership & were very professional
Nov 29, 2022
What a great experience.I recommend going to see the dealership.I purchased my first vehicle from the dealership and will be back again.They put no pressure on you at all and give you a great deal.
Highly recommend.
Oct 26, 2022
Very quick to respond. Vehicle was exactly as described. Very friendly and helpful staff. Would recommend to anyone who is looking for a great vehicle.
Jun 14, 2022
Exact vehicle we were looking for. However it is overpriced considering we would have to go to North
Carolina and drive it back, plus we would have Florida Sales Tax and other fees to pay. The AA5 is exactly
what we wanted. Thank you Shelby for your help. We would be very interested at $10,000.
First, let me say what a selection these guys have! If you're local like I was, it's definitely worth the ride over to check them out.
Being an ex-car salesman and finance manager, my standards are a bit higher than most and I was pleasantly surprised with
the ease in which this transaction was conducted. Found the truck Tuesday, test drove it Wednesday and left a deposit, and
picked it up Friday. Chris Tomey was great to work with and I'm super happy with my new truck!
Apr 9, 2022
As good as it gets. Extremely knowledgeable . They handle very high end inventory, my need was just run
Of the mill . Response time excellent even on weekends
Feb 4, 2022
Great service from Wesley, paid attention to what I was looking for and didn't bs me at all
Dec 28, 2021
Awesome dealership. Wes was professional, helpful and not pushy at all. The porsche cayman gt4 was exactly as described in listing. James and Katie did a great job helping me, answered all my questions. I will buy from this dealer again.
Dec 12, 2021
Great guy.
Nov 23, 2021
Wes gave the best sales experience ever, I drove from PA and was in & out in 45min! Great people, with positive energy!
Oct 20, 2021
They denied the lowest posted price on the internet when I showed them a picture of it on my phone they said it was a mistake but never said they were sorry for wasting my time
They were awesome in fact Wes my salesman went above and beyond the call of duty was very informative very patient understanding and sold me the most incredible truck I've ever seen in my life and got me a terrific interest rate I would recommend them to my mother-in-law. Thank you CarGurus
Sep 29, 2021
price went from 25 to 27 in 4hrs
Jul 19, 2021
Great people to work with. I enjoyed doing business with them. They also give service after the sale. I had a couple minor issues with the truck and they are taking care of them for me.
Jun 26, 2021
Very Nice Lady Got Back To Me In A Timely Manner
May 11, 2021
Present experience, knowledgeable.
Jun 25, 2021
Response from current dealership:
Thanks Mark, we appreciate the kind words and your business!
Apr 23, 2021
Jeff was helpful and quick to respond.
Jun 25, 2021
Response from current dealership:
Thanks Nikki, we appreciate the kind words and your business!
Mar 29, 2021
A significant missquote on price, but a good experience overall. Very knowledgeable and professional. Very impressive showroom!
Jun 25, 2021
Response from current dealership:
Thanks Ron, we appreciate the kind words and your business!
Feb 14, 2021
Awesome to work with!
Jan 31, 2021
Great custom service. Staff was friendly and helpful. Great place to do business
Nov 27, 2020
Very good
Nov 17, 2020
Great place with great employees!
Nov 5, 2020
Sales staff returned call quickly, answered all questions. Vehicle was as advertised and in great shape. Bought vehicle. Would recommend dealership and salesman Chris was great to do business with.
Nov 3, 2020
Not completely honest about car description. I asked them to lower the price for damage they never got back to me but then car guru sends me a email saying the price had been reduced on certain vehicles
Oct 27, 2020
The best car buying experience I have ever had. Tristen was exceptional. Katie in finance was A++. All of
my questions were answered promptly. Everything was taken care of before I arrived at the dealership, so I
spent about an hour when I arrived just to take the test drive and sign the paperwork. Everyone was very
friendly and courteous. Would recommend Carolina Auto Direct to anyone looking for used vehicles.
Oct 22, 2020
Wish I could have just had it delivered instead of driving 3 hours one way salesman was nice the truck is great although it doesn’t have heat I had to take it to ford the day I got it but other than that super clean truck runs and drives great only reason for not giving a 5 star is because when I asked about having it delivered it seemed like a big deal turned out to be like $250-$500 which I would have gladly paid
Sep 26, 2020
They were great working with me. I bought the car and Iâm happy. I would
recommend them to anybody
Sep 23, 2020
Excellent communication, constant contact from the general manager sales manager and salesman.
Sep 17, 2020
Very easy to deal with. No pressure at all. I would highly recommend these folk
Aug 8, 2020
Willing to help
Jun 6, 2020
It was a good experience and very helpful with providing us information regarding to the car.
Jun 4, 2020
Dealt with Chris and Allen by email, text, and phone. Drove from Lancaster SC on Tuesday and made the deal. Vehicle was everything they represented it as and more.
Great team to work with. Very accommodating! I would buy from them again!!!
May 24, 2020
Arranged the deal remotely. Drove 2 hours to test drive and finish paperwork. Jeff and James made it all quick and easy. Wonderful experience!
I had a great experience at this dealership. We bought the truck within 2 hours of test driving it. I took the truck to my mechanic
to give it a once over and he said it was a great deal, it's in perfect working condition. I recommend Carolina Auto Direct to
everyone looking for a good used vehicle.
Apr 28, 2020
Prompt in returning call eager to make appointments
Apr 25, 2020
Everything went smoothly
Mar 29, 2020
It was a great experience,very smooth and quick. No hassle at all.
Mar 25, 2020
Online salesmen responded back quickly. Great Dialogue
Mar 17, 2020
Reliable people
Jan 30, 2020
I made an inquiry. They responded in a timely manner. Vehicle priced too high.
The initial process went well, the salesperson was friendly. After driving the vehicle I asked if it was ok to bring the 4Runner to my mechanic. Salesperson was perfectly comfortable with letting me take it for an extended test drive so my mechanic could take a look at it. Was assured that the car despite having had a few accidents was structurally fine, otherwise they wouldn’t be selling it on their lot.
Mechanic found that the frame was bent, and rust was evident and would be an issue in the future. He also said the sound the transmission was making probably meant there would be issues in the future. Was told NOT to buy truck unless it was being sold at half the listed price. So much for honesty when it comes to car dealers. Very disappointed.
Jan 19, 2020
After months of truck searching we finally found the perfect truck. Our experience was excellent!!
The salesman Jeff was very professional, knowledgeable and great to deal with. He let us look, test drive and decide if this was the right truck for us without pressuring us to buy.
James helped us with financing and made that process very easy. I look forward to purchasing our next vehicle through them.
Jan 5, 2020
Very prompt and helpful.
Jan 5, 2020
Chris and Katie were absolutely Fabulous!! Awesome experience and they helped me get my dream Jeep!!! Extremely thankful!!
Dec 15, 2019
Very pleased looking forward to further communication with this dealership
Dec 6, 2019
Great Dealership! Call Chris today!!!
Oct 27, 2019
We didn't end up buying this suv, but i actually enjoyed the experience! It's a no pressure
atmosphere and the staff was very helpful. No frills at this place - just good service and low key
atmosphere. I'd buy a car from here if they get another suv I'm interested in!
Oct 9, 2019
Fast response but wouldn't recommend them for buying cars. Never really got direct answers when asking about price negotiable. For example what the price difference if I finance or buy vehicle cash.
Excellent experience with this dealer. Chris, my salesman, was particularly great. I tend to change cars often and will definitely look at
Carolina Auto Direct first for future purchases.I did purchase a vehicle same day for what I consider to be an extremely fair price. No pressure
sales. Love that they provide the Car Fax without asking. Purchased a 3 year old vehicle that was immaculate.
Sep 24, 2019
Made me feel he could work magic and didnt. Found every excuse to not get me in the car i have worked so hard to be able to afford. At the end stopped responding to me. Not a good experience.
Sep 10, 2019
Great dealership
Sep 5, 2019
The dealer responded quickly. Chris was very nice and helpful, however, the car I was interested in sold before I could get there. I would consider this dealer again if they get another car that interests me and is in my price range.
Aug 3, 2019
Saw the car i wanted made the call and Katie got me approved for a beautiful 2012 bmw 650i convertible. Easy process. Im flying in from NJ Wednesday to pick it up. Would recommend
Aug 1, 2019
Jeff has been pleasant and professional to work with. He’s been in contact with me daily answering all of my questions and emails efficiently and he’s been patient to work with me on a vehicle that I can afford. Thanks Jeff!
Jul 17, 2019
Best experience buying a truck that I've had! Jeff King was very personable, up front about everything, and knowledgeable. Quick response time to my messages. They made the whole process easy and quick, and the whole staff was very friendly and professional. They have lots of quality vehicles on the lot. Would definitely recommend this be your first stop when car buying!
Jul 13, 2019
Salesmen were very helpful and cordial.
Jul 9, 2019
The dealer said they couldn’t discount this vehicle and then one week later dropped the online price almost 2k. I find this ridiculous. I was very interested.
Jul 4, 2019
Jerrod was super nice to work with. Katie was very organized and efficient. An overall smooth experience.
Jun 17, 2019
quick response!
May 16, 2019
Yes all my questions were answered the move is in my court when I come off vacation.
Apr 28, 2019
Great people, Jeff was awesome. He helped me and the process was quick!!
I showed interst in this car, so i received a reply. So I answered few more times, and again more help by gmail. Helpfull and also understood my needs and financial kept me intersted an positive. Will again contact them. I would even be willing to drive there after my shift end @ 4:00 am.Yes 2 hr. drive to get this type of ride. Thanks.
Apr 19, 2019
Truck was beautiful but sold before i could get out to see the vehicle in person.
Apr 12, 2019
Very nice dealership lot to choose from different makes and models. Very helpful and nice staff GREAT PEOPLE enjoyed.
Apr 9, 2019
Very professional people to deal with, our vehicle buying experience was a pleasure. Don , Bob were very helpful as was the finance manager. Everyone there wanted to make sure we were happy. I suggest everyone looking to purchase a vehicle go see the staff at Carolina Direct. Thank You for making vehicle shopping a pleasure. Gene& Donna
Apr 4, 2019
They responded in a timely manner to my requests.
Mar 20, 2019
Very easy to work with! Thanks to him for showing me the car even though I did not purchase the car!
Mar 3, 2019
This car was not for sell they we’re doing a consignment sell the seller refused too fix issue , Buyer beware they was not upfront and I had too keep calling they tried too sell car with defects. The financial person was the best she was fair and helpful, but the sales team was misleading
Feb 23, 2019
No hassle, no haggle, easy process. Staff was easy to talk to, knowledgeable, helpful, and did a great job communicating. I got exactly what I wanted at a great price.
Feb 18, 2019
Post what I updated please sorry I was tired I'm
lucky I got that far without messing up Thanks I
Do Mean the best experience EVER on buying a
car
Feb 7, 2019
Helpful, good information provided, prompt replies to questions. Would recommend
Jan 30, 2019
Truck had an issue that was taken care of...very happy and satisfied with the truck. Not so satified with the misinformation about the tags that cost us an extra $1000. Truck is awesome! Did recommend someone else to them and would buy from them again.
Jan 10, 2019
They were absolutely amazing to work with! Would highly recommend them to others!!
Jan 7, 2019
Good, everyone was very helpful
Dec 6, 2018
Good prices
Nov 29, 2018
Best car buying experience yet. Will definitely being looking here for our next vehicle. Test drove,signed papers and 30 minutes we was on the road home.
Nov 19, 2018
good experience , very polite and quick service .
Oct 9, 2018
Great dealer no hidden charges bought a car from them
An amazing experience from start too finish it took me longer to get there and home than it did to test drive and do paper work and leave with my new car. Jeff was an amazing salesman who took the time while he was at home to help me with ever step and explain everything to me as far as out the door price and trade value. Will definitely do business with them again in the future when it comes time to switch cars again
Sep 12, 2018
Contacted very next day with all the information I needed and were helpful and fair on my trade in
Sep 11, 2018
We started the deal . i put down 5% deposit. Got the paperwork on
Thursday to then get them the Check and signed information. They sold it
on Sunday, which they do not have regular hours. So the experience was
not that good. they sold the car that we thought was a done deal and GM
did not even have the dignity to call me and explain why. I get a Text with
message and pick saying we refunded your deposit. Issue is trying to get the
CASH deal together, i lost money starting the process.
This was a great experience with a dealership ! The salesman Grayson
was the best ! He was very informative on the vehicle and willing to help
us any way he could. We bought the Tundra from him and are loving it !
My husband is enjoying his new truck very much! We definitely
recommend this dealership and Grayson!! Should we need another
vehicle in the future this is where we will go FIRST !!!!!!
Aug 8, 2018
Quick response to questions and very knowledgeable
Aug 2, 2018
Great experience
Aug 1, 2018
Quick responders
Jul 27, 2018
Contacted me quickly
Jul 9, 2018
This vehicle was sold before I was able to get to the dealership but they stayed in contact with me while I was away in another country looking and trying to help.
Jul 6, 2018
Jeff was great, responded very quick to my inquiry. Everyone is really nice and helpful. Very laid back not the usual car dealership pressure. Just wish my car would have been detailed better before we purchased.
Jun 30, 2018
Outstanding Customer Service
Jeff King made this the best experience ever purchasing my dream car!!!
Jun 28, 2018
Great company. Very friendly staff and provided timely follow ups to every question. Bought a car from them and it was a pleasure doing business with them.
May 17, 2018
Have a good selection of autos.
May 14, 2018
Great experience. I bought the 2016 Ford F150 King Ranch and my wife and
I love this truck. I was not pressured at all. I worked with the salesman
named Stan and Randy in finance and could not be more pleased. These
guys are true professionals and work hard to get you the vehicle you want at
the price point you want to be at. Thanks guys for a great buying experience.
May 11, 2018
Super friendly and helpful, couldn't get the financial aid I was looking for but they had a lot of other deal
May 5, 2018
Nice dealership. They responded to my request right away
May 4, 2018
Very responsive, seem very pleasant on the phone ( never got the opportunity to meet in person). More than willing to try and negotiate to make a deal. Unfortunately we couldn't make a deal, but I would definitely recommend you give them a chance to help
Apr 11, 2018
Bought vehicle salesman was great and freindly would recommend this dealership
Apr 4, 2018
Very fast and responsive. I have been in contact with Richard and he has been like a long time friend just a call away. He even picks up on his day off an answers my questions. Me and my father went and test drove the truck I was looking at. It was no hassle, we talked numbers, I was already approved through a finance company but couldn't get enough to match the price of the vehicle I wanted. Richard said hang on a sec I got you. He comes back with a better deal and I am expected to pick up my truck on Friday. My Dad even got to talking to Richards boss not sure what his name was but seem to be either the owner or manager of the place. Very nice young gentleman he an my dad talked about fitness an health while waiting on me. It was a very nice experience since this was my first time purchasing a newer vehicle. I highly recommend this dealership! They have a wide variety of inventory!
Apr 1, 2018
Fast and responsive
Mar 23, 2018
Quick, respectful response. Might buy the truck if they take the camo wraps off and lower the price.
Mar 10, 2018
Did everything they said they would do!
Feb 27, 2018
Spoke briefly with their staff and received an e-mail follow up from them.
Decided to look at another type vehicle so did not pursue my original request
for information. But very responsive folks...
Feb 5, 2018
Chris was very helpful in coordinating my purchase of this vehicle from a deployed location. He kept me well informed and provided all the information i requested. He was highly professional and courteous.
Jan 27, 2018
Good , quick response no complaints
Jan 24, 2018
Awesome people and service, I didn’t buy a car yet but my experience was very professional
Jan 5, 2018
LIke My truck
Jan 1, 2018
I have bought a lot of cars and had a lot of wasted time but not this time. I called Carolina Auto Direct and got a young sales man named Grayson. He took my info and sold me this truck over the phone. He brought it to their dealership close to my house where I test drove it and signed the papers and drover off. This best experience I've ever had buying a vehicle. The sales man was knowledgeable and Donnie done my paper work. They were great. Thanks.
Dec 21, 2017
not good, i was in contact with a fella named zach and he asked for the info on my trade in, so i took pictures and sent them to him and that was the last contact i had with them. Nobody ever called me back and i checked to see if the truck was still available and ofcourse it was
Dec 17, 2017
Overall good experience. They responded to my inquiry promptly and the car
was just as advertised.
Dec 11, 2017
We purchased the car we inquired on at a very reasonable price. Good to work with and very helpful during the whole process.
Nov 29, 2017
This is the place to purchase.
Nov 24, 2017
Nice car
Nov 5, 2017
Very pleasant and agreeable! Sales person 'Chrs" was down to earth, No pressure, and knowledgeable.....
Nov 3, 2017
I actually enjoyed my buying experience with Carolina Auto Direct,
Bill the salesman was not pushy at all, but very courteous and
informative. I would recommend them to anyone.
I also got a great deal! I love my new Mustang!
Oct 25, 2017
We had a very good experience with Carolina Auto Direct. Chris was one of
the most professional salesman we have worked with in a very long time.
He was informative, knowledgeable and patient. We bought the Kia Optima
Ex. for our grand daughter. She needed a car asp. Smooth easy
transaction. So far so happy. Thank you Chris and pleasant office staff.
Oct 14, 2017
First they said it's available after 1 hour they sent me an email with photo .... SOLD
Oct 3, 2017
These guy were great we over the top in every thing we did with them
Sep 28, 2017
Bad experience dealing with them. Was told the car was available but when
I visited the dealership it was already gone.
Sep 18, 2017
Quick response and folllow up in a very professional mannar.
Sep 4, 2017
Great experience and buying process. It's a relaxed environment w/o the normal dealership hassle. Mike, Donnie and Grayson were fantastic.
Aug 16, 2017
I contacted the dealer for more information and
pictures. They responded quickly with the
information I wanted..I did not purchase the
truck do to work slow down. They were very
pleasant and seam willing to work with me. With
all that being said, I will give them a good grade
on the initial dealings with them.
Aug 1, 2017
Gr8t customer service. Unfortunately, I did not make a purchase.
Dealer had a 9000 mile ram 3500 dually for super
cheap. It had back up sensors which I really felt I
needed and other amenities. In the time it took to drive
there, they changed the car guru ad to that of a stock
ram 3500 with no back up collision sensors or
Bluetooth. Truck was a good deal, but they were
dishonest. Two employees eye balled each other as if
saying, "oh crap, they got us". A good deal on a barely
used truck is always worth investigating but use caution
if driving long distance to go here.
Jul 22, 2017
Although the people were friendly and helpful, the price was above the value of the car. There was no negotiating, in fact when I made an offer, it took hours for them to get back to me, with no counter offer.
Also if you have a trade in be ready to be insulted,
Jul 15, 2017
This is the second vehicle I have purchased from them. Excellent service!!
Jul 15, 2017
Zachary salesman was very responsive and great to work with, answered every of my questions quickly. I live out of state made me this process very easy and even set up transportation for the truck to be shipped home. Great people to work with I'm very happy with my purchase and experience with working with them.
Jul 12, 2017
Very helpful, courteous professional service, on my experience I would definitely recommend them, I decided not to go ahead and purchase the car for personal reasons..
Jun 26, 2017
Called and talked to me just wished I could
have gotten some more pictures that I ask for.
The car was many miles away and wanted to
make sure it would be worth the trip.
Jun 23, 2017
Stan was great truck was what I had been looking for. Will shop here in future
Jun 10, 2017
Unable to do a deal, but Chris and everyone there were great
Jun 9, 2017
Katie and Stan great job. Friendly and professional
Jun 7, 2017
Very help full they try to work with you the best they can me in my personal opinion i had the best experience with Carolina Auto Direct
May 23, 2017
Great service and easy people to deal with
Apr 23, 2017
It was fine. Dealer responded and said the car had been sold.
Apr 15, 2017
Stan & Donnie are the best! Hassle free pleasant buying experience. Carolina Auto Direct, a well oiled machine.
Apr 11, 2017
Great place to look for a deal! Awesome staff Donnie the GM treats you like family.
Apr 9, 2017
Quick call back very helpful
Apr 6, 2017
They were immediate,
responsive, and
followed through.
Name of the car game.
Feb 27, 2017
Chris Tomey was very helpful and responsive to my questions. This was a pleasant car buying experience.
Feb 11, 2017
Did not purchase but was treated very professionally with the right blend of salesmanship and concern for making sure I got what I wanted I am stil watching their inventory. Would feel good in buying from them.
Feb 9, 2017
Experience was alright. Nice gentleman. Good salesman.
Feb 3, 2017
Good as it can get
Feb 3, 2017
I didn't end up buying from them but their service was top notch and I would definitely consider them in the future.
Jan 13, 2017
Great response time was quick good customer service.
Jan 2, 2017
Absolutely would do business with them again.
Dec 30, 2016
I worked with Donnie Pack. 90% of the transaction was done over the
phone. I flew into Charlotte, they picked me up at the airport and drove
me to the Lincolnton location. The paperwork took about 45 minutes to
complete, the mechanic reset the oil life setting, and the car was ready to
go. Car perfectly detailed and as advertised. The dealership personnel
were all professional, friendly and accommodating. Their inventory is very
impressive. The sales price was very fair and I am completely satisfied
with my experience with Carolina Auto Direct. But for the fact that I live
in New Jersey, I would be a repeat customer based on my experience with
C.A.D.
Dec 20, 2016
responded quickly although the truck was already sold
Dec 20, 2016
Offered a reasonable price for there vehicle they declined
Nov 20, 2016
Responded in a timely manner. Was very niice.
Nov 18, 2016
Dealer was great! Responded immediately. Extremely nice auto mobiles and and sales staff. I will trade here again.
Nov 13, 2016
very good
Oct 26, 2016
Excellent service. Corey was Very knowledgeable on the car I purchased and Katie was great with getting me out quickly. I would buy from here again as well as recommending others. Thanks Carolina Auto Direct
Oct 21, 2016
He was great very patient with me no pressure and I enjoyed time he put into making sure the car was ready for a sale I will other know about this dealership thank you again for your help
Oct 18, 2016
Very efficient, got better financing than anywhere I looked independently, willingly showed me everything regarding I asked about from documentation to mechanics of the vehicle.
Oct 5, 2016
Dealer responded and offer me a test drive whenever I wanted to come in .
Oct 5, 2016
Outstanding customer service by everyone I came into contact there -
employees that weren't even involved with the transaction. Cory was great
with his communication prior to coming to see the car and was very
personable to both me and my husband.
Sep 8, 2016
sent me an email and after that no contact or help ! just as used car dealers used to be!
Aug 23, 2016
Great
Aug 21, 2016
Had a great experience buying my truck!!
Everyone was helpful and friendly!!
Aug 9, 2016
Easiest and most pleasant car buying experience I have ever had. LOVE MY
NEW RIDE and the C.A.D. team was outstanding. Helpful, friendly,
informative and NO PRESSURE at all. Not what I was expecting, and I was
pleasantly surprised. Would definitely recommend them to anyone. Worth the
1 hour drive from Lake Wylie!!
Aug 2, 2016
Picked up my 2008 Honda Ridgeline yesterday! Had an issue with it, called James and he said to get it fixed and it'd be taken care of by them!
Jul 27, 2016
Terrific experience
Jul 25, 2016
Very nice people and did not agree on the deal ,but they were very helpful.
Jul 7, 2016
They were extremely helpful. We did not purchase a car from them as we happened to find one elsewhere that more closely matched our search for a used car, however, Carolina Auto Direct was very courteous, helpful, and professional. I will definitely keep them in mind for future needs.
Jun 29, 2016
The entire team at Carolina Auto was friendly and professional. I was buying from out of state and Lorenzo went above and beyond to make sure I was well informed on particular vehicle before I made the trip. It was exactly what I was looking for! I would highly recommend doing business with them.
Jun 24, 2016
Great experience these guys was very helpful an make sure I found what is was looking for
Jun 24, 2016
Responded quickly, trade in quotes were in the range we discussed. Good inventory of higher end used vehicles that are in great condition.I would buy there again
May 28, 2016
It was good
May 23, 2016
Lorenzo contacted me promptly and was very courteous and friendly. I
arranged a time to take my wife for a test drive and felt no pressure to make
a quick purchase. These guys are super friendly and very low pressure. We
didn't buy a car from them but they still took the time to talk with us and
provide tips for buying in the future. I would definitely recommend shoping
with them on your next vehicle purchase.
May 17, 2016
Great Experience!
Apr 28, 2016
Dealer followed up and contacted me frequently.
Apr 3, 2016
Very impressed with these guys!
Everyone was so nice and helpful. It was
the fastest and easiest car deal we have
ever been a part of ☺ Rock On!!
Mar 27, 2016
The process was pretty painless and the personnel were all very friendly and easy to work with. I was disappointed that there was only one key (not a rare occurrence, not one that is necessarily the dealer's fault) and the that one fob, looked like somebody beat it with a hammer (disappointing in a 1 yr old car, but again not really the dealer's fault). There was no owner's manual which on a modern car with all its electronics is a big deal (but again, most likely not the dealer's fault and something I could have/should have checked). These are things that I would expect of a car that was several years old, but not one that is only a year old (and as such should have perhaps been disclosed) . Thus 4 stars. That said, I would not hesitate to recommend Carolina Auto Direct to others.
Mar 21, 2016
Fantastic. Jeff was knowledgeable and helpful but not too pushy.
Mar 16, 2016
dealer was easy to talk to, and quick to respond.
Mar 14, 2016
Very pleased with response time
Feb 27, 2016
They were fine just too far away for an average deal
Feb 18, 2016
They will try to rip you off. They did not
tell me about some issues with the car
until I took it to an auto mechanic. Some
of the staff can be rude and disrespectful.
Stay away from them, and go with more
honest dealerships. I almost bought the
car until I found out they were lying, and
then proceeded to be rude.
Jan 17, 2016
Great!
Jan 10, 2016
Bought this car, they had everything ready to go when I arrived and spent less than 20 minutes at the dealership.
Dec 20, 2015
Nice friendly people, no pressure buying,
and awesome cars
Dec 14, 2015
Very personal and business like.
Nov 19, 2015
Called with great response time.Answered all questions.
Oct 30, 2015
it was great, and got me in my car with in 30 mins of arriving
Oct 22, 2015
Great place to buy a car, made the
buying experience so much easier than
my last one. Great prices on great cars
in and out fast.
Sep 17, 2015
Very nice people to work with. I
bought a vehicle unseen and it
was every bit as nice as
described. I would buy from them
again.
Sep 9, 2015
Great to deal with. Top notch
inventory. Smooth transaction
especially from being out of state.
May 3, 2015
Very professional car dealership!
Apr 26, 2015
My experience with the folks at Carolina Auto Direct was a stellar
one. They were friendly, not pushy. I purchased my dream car
from them and am more than pleased. If for any reason I have
any problems I am certain that they will continue to demonstrate
their integrity and fair salesmanship. Thanks again for all your
help- folks at Carolina Auto Direct.
Apr 19, 2015
love it
Apr 17, 2015
Very professional group. Quick and friendly and not pushy at all. Obviously will come back and tell others.
Mar 26, 2015
I clicked on excellent- and the 4 stars shows Dealer never responded- that is incorrect- nice place to buy a car- they took car of the minor items and followed up promptly on all requests- I would recommend
They were AWESOME!!! Such nice folks up there. I had to drive an hour to go see the car, but it was worth it. Not pushy or "salesy" at all. They let me take it for a 20 min joy ride by myself. They worked with me on my trade in and got me a great deal. I am so happy with my new Jeep and loved the Dealership! I will be buying from them from here on out! Thanks Carolina Auto Direct!
Feb 24, 2015
Sales rep was very nice. Although we
didn't purchase there .
Jan 18, 2015
I did not purchase a vehicle from this dealer. However the Dealer experience was very good. I had two interactions with them at the dealership and many phone calls. They responded well, answered all the questions I had, and followed up in a timely manner with everything. As a dealership I give them 5 Stars for service, they were great in every respect.I did not purchase the vehicle because had some tire balance issues, which they were to address, but the car sold before I could travel back to purchase it.
Jan 11, 2015
Good job
Dec 14, 2014
I bought my 2004 Jaguar XJ8 on 13Dec from them! Great
professional staff to work with and I will go back and recommend
friends!
Nov 27, 2014
Great follow up
Oct 17, 2014
We were going to look at a car, but it was sold before we got there.
The dealer did call and saved us an hour trip each way.
Oct 8, 2014
Dealer was very freindly and helpful.
Aug 11, 2014
Great Salesmen...and Awesome car buying experience.
Aug 10, 2014
Fast response time!!!
Jun 29, 2014
When we took the car ( consignment car
on lot ) to be inspected before buying, it
was not what dealership advertised and
other expensive details were found.
Dealership should have had looked at
the car before advertising and disclosed
up front all issues. Waisted time, be
cautious! :(
Overall I had a Great Experience with Carolina Direct. The car was
in great condition.. There were minor concerns which were resolved
immediately. Tanks so Much Steve and the staff at Carolina Auto
Direct for a great experience. I would recommend and do business
again with you guys. I'm loving my 2001 MR2 Spyder.
Since I had been pre approved on the
dealer website for the loan amount of
the car, the deal was short and sweet.
When I arrived at Carolina Auto Direct,
they were waiting for me, and the entire
affair took less than 30 minutes, not
counting the test drive. They had a
number of great looking cars and trucks
on the lot. I would definitely look at
these guys again when the time comes.
May 13, 2014
Was at the dealership for 30 min. and no one came out to
welcome me, i had to go inside to get help and both salesmen
where at there desk doing nothing, no customer or anything. got a
very cold welcome like I was bothering their day by being there.
May 10, 2014
nice smooth transaction. love the truck
Beware!! very, very, rude salesman,once he noticed that I suspected vehicle was not what they advertized. Car fax stated no accident but it definitely had signs of accident that we could clearly see. Big discrepancy on actual Mileage on vehicle and car fax. Cover up the rust w/Fresh paint underneath to block off showing rust. I do not trust this dealership or their car fax. Make sure to take auto mechanic w/you or stay clear away from this dealership before you get into a major heartache & expense.
Feb 27, 2014
Awesome people and the vehicle is in pristine shapep.
Feb 25, 2014
Nice dealership.
Feb 6, 2014
Excellent experience. I was contacted the next day by salesperson.
Jan 28, 2014
Responded very quickly.
Jan 19, 2014
Contacted in 2 days. Vehicle had
already been sold.
Jan 12, 2014
Great
Dec 23, 2013
Smooth operation. Vehicle was advertised accurately.
Dec 1, 2013
I was extremely pleased with Steve and
our car buying experience. I will definitely
visit Carolina Auto Direct again.
Nov 23, 2013
Smooth transaction, friendly staff.
Sep 11, 2013
Very Efficient! Positive experience for my daughter buying her first
car. Would recommend this dealership.
Aug 6, 2013
Cooresponded with Steve Lawson via e-mail than finally met him in person. Excellent salesman, fair, honest and a true professional! Establishment was very clean and well organized with a comfortable, relaxing environment. Unlike popular dealerships I wasn't "ambushed" by a salesman after I pulled into the lot! Great work!
Jun 11, 2013
dealer responded emmidiately
May 24, 2013
Responded immediately and very helpful.
Apr 9, 2013
Dealer got back to me that the corvette had been sold, I would return to the dealership in the future.
Apr 4, 2013
Purchased, Mercury G/Marquis here, very straigth forward Good price, followed up on all promises. Done in one day.
Jan 20, 2013
slow to respond but did get back with us
