Service hours are not available at this time. Please check back later!
Car Sales Express
About Us
Welcome to Car Sales Express. A used car division of Kings Ford in the Kings Automall. Car Sales Express wants to make your purchase the fastest, funnest, and easiest transaction you have ever experienced. We pride ourselves on excellent customer service and having the best used car inventory in our marketplace. Our prices are the most competitive you will find. We do numerous amounts of research before we price our vehicles. We look within a 200 mile radius of our dealership for similarly equipped, like miles, and like condition vehicles, then price our vehicles to market value. With market value pricing, it makes for a quick, no haggle experience that allows you, the consumer, the fastest and easiest experience you have ever had.
-
Today 9:00 AM - 8:00 PM (Closed now)
-
8755 Fields Ertel Rd
Cincinnati, OH 45249
Our Amenities
- Amenities coming soon!
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Jan 10, 2026
If you would come down to a KBB rated price. Include delivery, full tune up because of mileage and dp like 100 point inspection because of miles I'd be at the negotiating table today
That is a good lot to buy from for certain types of cars. A little higher miles, a little older, but in good condition. Looks like they have a good solution. It would be unrealistic to expect a transaction to go any smoother. Al was our sales person and I would recommend him as well. Probably hard to get a better deal
Jul 28, 2024
Answered our inquiry promptly, but had just purchased a vehicle.
Jul 23, 2024
very nice
Show older dealer reviews 117
Jan 7, 2023
Best experience with Alec and Bill! They were awesome and made the experience very easy and stress free! Highly recommend
Jul 5, 2022
The sales person went up an beyond to answer questions I had an I forgot to ask
Apr 21, 2022
Everything turned out good !
Dec 19, 2021
Called the dealership the night before and they told me that the vehicle was still available. Showed up the next day and they said the vehicle was sold and tried to sell me a vehicle that was wrecked. (not funny). I'll never go to or recommend them to anyone.
Mar 1, 2021
I had an exceptional experience from the time I arrived on a Saturday to look at the car until I came back the following Monday to purchase it. The salesman, Tank, and the Finance Manager, Bill, where extremely personal and helpful. They communicated everything to me clearly, so there were no misunderstandings. This was by far the most enjoyable car buying experience I’ve ever had!
Oct 26, 2020
Contacted me with little personability. The car went into the shop to get a fuel line and was told they’d contact me once finished. Then sold it without letting me know
Sep 14, 2020
Good
May 14, 2020
Great experience Bill fantastic very informative.
Apr 27, 2020
We didn’t buy the Blazer. We did buy a Mercury Montaineer which was a much nicer vehicle, and exactly what we were looking for. Sales director was great.
Sep 6, 2019
Honest about vehicle condition.
Jul 15, 2019
The most friendly and helpful dealer I have ever been to! I am thrilled with my purchase.
Jun 28, 2019
I'm buying a car Tuesday this exact same car the manager owner was fantastic and did me right and can't wait to pick up my new car on Tuesday
Jun 20, 2019
Was completely ignored after I said I'm looking to pay cash for a car and want to leave with one that day. It appeared as though they were being inconvenienced. The whole staff seemed inept and unwilling to help.
May 23, 2019
Great experience dealing with Car Sales Express. Very laid back and comfortable car store operation. No pressure or sales pitches. My main point of contact, Al was very nice and answered all the questions and concerns I had about this moderately priced older vehicle which fit my needs perfectly. He didn't try to upsell or anything out of the ordinary. Overall a very low threat, high-yield buying experience for me and I plan to consider Al and Car Sales Express for future vehicle purchases.
Dec 23, 2018
Respectful and honest
Dec 15, 2018
Good
Dec 9, 2018
very helpful
Dec 3, 2018
Quick response to my question
Nov 22, 2018
Emailed dealership and they responded. They are over 90 minutes away. I drove down only to find the car was already sold. Would have been nice to know that before I wasted my time.
Oct 27, 2018
Efficient. Pleasant.
Sep 6, 2018
They were very easy to work with.
Aug 9, 2018
Hassle free
May 24, 2018
Car was not as described. Sales manager would rather stay in office than come out and meet with customer. I'd reccomend another dealership.
The dealer responded to my email. But never supplied info I requested. Agent kept telling me to call, I told them I would only text, no calls. My questions were for condition of vehicle, color and pictures. I replied twice asking for it. All their responses were the same - call us. No thank you.
Apr 22, 2018
I was able to get a test drive set up over emails and a call back to find out anything I may want to know beforehand I ended up buying the car from them..
Apr 14, 2018
The best car sales place I’ve found on car gurus. They let in touch with me for a week. I had made an appt and the salesperson was there. Showed me around and the car I was looking for. No pressure at all. I didn’t purchase the vehicle. No fault of the dealership. Another option presented itself. I will go back to this dealership in the future !!
Mary was very nice, however, when I went, she happen to be off. Her boss
directed me to a Nick, who was also nice. The truck turned out to not be a fit,
and he was starting to search for what they had, when their boss Ken
came back and tried to really push the original truck, which I kept
saying why not, and he kept pushing and pushing, so we finally said an
emphatic NO, and we left. Will not be back Mary and Nick gets 5 stars, Ken
gets a ZERO.
Feb 28, 2018
Response from current dealership:
Janie, I am sorry we were unable to come to an agreement on the vehicle you were looking at. I am happy to hear your experience with Mary and Nick was a good one. I am sorry you and Ken did not see eye to eye, but unfortunately sometimes that happens. Please let me know if we can be of any future assistance. Thanks!! Kody R. Lowe - Sales Manager
Feb 12, 2018
Could not get vehicle because it was sold, but the employees were very
nice with trying to find me a new one.
Feb 14, 2018
Response from current dealership:
Isaiah, I am sorry to hear the vehicle you were interested in was sold. I greatly appreciate your feedback and review. Hopefully we can be of assistance in the future. Thanks again!! Kody R. Lowe - Sales Manager
Jan 31, 2018
Got there and look at truck , I under stood why they could not sell it, it is a bucket of rust.
Feb 10, 2018
Response from current dealership:
Tom, Being a $4,000 Ford F-150, its not going to be perfect. Sorry we were unable to be of assistance. Thanks!! Kody R. Lowe - Sales Manager
Jan 27, 2018
Very nice going out today
Feb 10, 2018
Response from current dealership:
Shawna, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was an excellent one. Thanks again!! Kody R. Lowe - Sales Manager
Jan 19, 2018
They was very friendly and patient with me also gave us plenty of time to set up a time frame to go and look at the vehicle. I would definitely recommend.
Jan 24, 2018
Response from current dealership:
Jessica, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Dec 21, 2017
Mary was very helpful, friendly staff
Dec 21, 2017
Response from current dealership:
Jeff, Thank you for the feedback and 5-Star Review. I am happy to hear Mary was able to assist you. Please let us know if you need anything else. Thanks again!! Kody R. Lowe - General Sales Manager
Dec 19, 2017
good
Dec 21, 2017
Response from current dealership:
Mattie, Thank you for the feedback and 5-Star Review. I am happy to hear your experience was a good one. Please let us know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Dec 18, 2017
Couldn't really ask for a more helpful salesperson. Accommodating, quick easy process.
Dec 18, 2017
Response from current dealership:
Rick, Thank you for the feedback and 5-Star Review. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Dec 12, 2017
Response from current dealership:
Thank you for the feedback and 5-Star Review. I am happy to hear your experience was excellent. Please let me know if you need any additional assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Dec 9, 2017
There Response was quick and was willing to make a deal. I wasn’t ready to purchase a vehicle at the time, but when I am , I will dif check back with there dealership.
Dec 9, 2017
Response from current dealership:
Don, Thank you for the feedback and 5-Star Review. I am happy to hear your experience was positive. Please let me know if we can be of any further assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Dec 3, 2017
Prompt communication. Wish the SM had thought that my 2006 Mercury Grand Marquis w/ 130K miles was worth more than a G. Maybe we could have made a deal...
Dec 4, 2017
Response from current dealership:
Matthew, Thank you for the feedback and review. I wish we could have came to an agreement as well, but sometimes it just doesn't work out. Please let me know if we can be of assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Oct 21, 2017
nice, they follow up, and very helpful and friendly
Oct 23, 2017
Response from current dealership:
Thank you for the feedback and 5-Star review. If we can be of assistance, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
I asked about this truck as I did with many others. Instead of answering my questions I just got a phone number to call a salesman. No mention of which truck I had asked about and frankly I had forgotten exactly which one. Asking about so many trucks in so many places, It would have been nice if salesman would've referenced what truck . Just like this email did. Now I remember which truck not the questions but the truck, and I still like it. . In the future reference the truck, answer the questions, and then leave a contact number.
Oct 23, 2017
Response from current dealership:
Unfortunately there were no questions we saw on the vehicle, just an inquiry. If we can be of assistance, please let me know. Thanks!! Kody R. Lowe - General Sales Manager
Oct 15, 2017
They contactem quick and have sent several emails and even offered better
deals. I am planning on purchasing from them at this time. If we can make a
deal that works for both of us.....
Oct 16, 2017
Response from current dealership:
James, Thank you for the 5-Star Review and feedback. Hopefully we can work everything out for you. Thanks again!! Kody R. Lowe - General Sales Manager
Oct 8, 2017
Very good experience. The best experience overall.
Oct 9, 2017
Response from current dealership:
Thank you for the feedback and 5-star review. Please let us know if we can be of assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Oct 9, 2017
Response from current dealership:
Thank you for the feedback and 5-star review. Please let us know if we can be of assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Sep 5, 2017
Real good , followed up even days after . Good experience.
Sep 6, 2017
Response from current dealership:
Brian, Thank you for the feedback and 5-Star Review. If you need anything else, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
Aug 28, 2017
Very good, also very pullite.
Aug 29, 2017
Response from current dealership:
Michael, Thank you for the feedback and 5-Star Review. I am happy to hear we were able to make your experience excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Aug 23, 2017
Response from current dealership:
Thank you for the feedback and review. I am happy to hear you are satisfied with your experience. Please let us know if we can be of any future assistance. Thanks again!! Kody R. Lowe - General Sales Manager
The truck had some issues. I was told that I would receive a call when it was ready. They answered all my questions.
Aug 8, 2017
Response from current dealership:
Nicholas, Thank you for the feedback and 5-Star Review. We will be in contact soon. Thanks again!! Kody R. Lowe - General Sales Manager
Sales rep was young not helpful at all, they sold the truck after setting up an apointment and I drove an hour plus away, no effort was given to call and when I got there he did not even know we had an appointment and then stated that it was probably an automatic response.
Jul 28, 2017
Response from current dealership:
Sorry you feel that we were unable to help you out. Unfortunately with out a deposit on a vehicle, anything is up for grabs and available to be sold. I am not sure what sales representative you were dealing with, and I do agree he should have called to inform you the vehicle had sold. If we can be of assistance, please let me know. Thanks!! Kody R. Lowe - General Sales Manager
Jun 18, 2017
Response from current dealership:
Megan, Thank you so much for the review. Please let us know if you need anything. Thanks again and I hope you enjoy your vehicle. Kody R. Lowe - General Sales Manager
Apr 14, 2017
Spoke to a woman named Mary over the phone to try and get details about the car, she knew nothing. She doesn't know cars at all. She later then didn't respond to my emails for 3 days. And finally told me to drive (3 hours) to see the van and we could come to a price that we both agreed upon, after viewing the van and seeing the extensive work it needed, she wouldn't budge one dollar !!!! Shady and shiesty group! Not friendly either.
Apr 15, 2017
Response from current dealership:
Brain, I appreciate reviews but only honest ones. You had friends look at the van for you a day before your visit and were well aware of any issues. Per every disclaimer on every website we list vehicles at, you were well aware that we are a no haggle dealership as well. I'm sorry you made a 3 hour drive, but unfortunately this complaint isn't valid. I spoke with your wife after you had left, and she expressed her concerns with Mary telling her to come in and make sure you liked the vehicle before we go over figures. With out you liking the van, the price didn't matter anyway. Please feel free
More ...
Mar 2, 2017
The car I drove 2 hours to check out was no where on
the lot . The dealership tried to pass off a completely
different vehicle as the one I came to see . It looked
similar but had different mileage a pin stripe down the
side and different interior. Also had an oil leak. Buyer
Beware of this dealership . Would never go back
complete waste of time .
Mar 11, 2017
Response from current dealership:
Kristan, We tried to explain to you when you came in, that you had printed a vehicle from another dealership and were at the wrong store. We never had a vehicle like the one you had printed off. Unfortunately you thought we were lying, but we never had the vehicle you were interested in.
Feb 28, 2017
Response from current dealership:
Jason, Thank you for the 5-Star Review and feedback. Please let me know if you need anything. Kody R. Lowe - General Sales Manager
Feb 11, 2017
Replied promptly, gave me the information I requested. Unfortunately the
truck sold.
Feb 15, 2017
Response from current dealership:
Charles, Thank you for the feedback and review. Sorry the vehicle you inquired was sold. If we can ever be of assistance, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
Feb 5, 2017
Good buying experience. . Friendly staff. The truck was as good or better than described. I would definitely go back.
Feb 6, 2017
Response from current dealership:
Brad,Thank you for the feedback and 5-Star review. I am happy to hear your experience was good. Please let me know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Feb 5, 2017
Dealer called on my way to test drive the vehicle i wanted to look at and said it was just sold. Saved me an additional hour drive. Nice people.
Feb 6, 2017
Response from current dealership:
Phil, Thank you for the positive feedback and review. Sorry the vehicle you were interested in was sold. If we can ever be of assistance, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
Jan 28, 2017
Good follow up and not over the top. Just right.
Jan 31, 2017
Response from current dealership:
Matt, Thank you for the feedback and review. Please let me know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Jan 26, 2017
Did not advise me that the vehicle was from Canada until we were very far along in the paperwork processing. They sell used cars from Canada that will have NO factory warranty! My vehicle turned out to be transferable. Otherwise it was a good experience.
Jan 31, 2017
Response from current dealership:
William, we try to make sure the vehicles we purchase do have warranty and it sounds like yours did. If you need anything at all, please let me know. Thanks again and we appreciate your business. Kody R. Lowe - General Sales Manager
Dec 20, 2016
Great
Dec 21, 2016
Response from current dealership:
Frank, Thank you for the 5-Star review!! Please let me know if yuo need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Nov 29, 2016
Fast response. Sales representative answered most of my questions.
Nov 30, 2016
Response from current dealership:
Chad, that's the way we like to do business!! Let me know if you need anything else. Thanks again!! Kody R. Lowe - General Sales Manager
Nov 25, 2016
The Ford Escape had some unexpected & unseen issues. Did not purchase. However, did purchase 2004 GMC Envoy. The dealership worked diligently with my family to make this a positive experience. We are very happy with this vehicle. Will be returning to this business in the future for new car purchases and repairs, as needed. Thank you
Nov 26, 2016
Response from current dealership:
Suzanne, thank you for the feedback and positive review. I am happy to hear we were able to assist you. Please let us know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Car was sold by the the time we arrived at dealer but they did not try to sell us something else that was more expensive.
Nov 23, 2016
Response from current dealership:
Thank you for the feedback. Sorry to hear the vehicle you were interested in was sold. If we can ever be of assistance, please let me know. Thanks!! Kody R. Lowe - General Sales Manager
Nov 1, 2016
Ryan was very helpful answered all my questions . Provided
additional pictures upon request. Did not buy this truck but did
buy another one from this dealership. Definitely worth the
drive. Fast friendly experience.
Nov 2, 2016
Response from current dealership:
Darrell, Thank you for the positive review and kind words. Please let us know if you need anything. Thanks again!! Kody R. Lowe - General Sales Manager
Oct 18, 2016
Responded right away and answered all my questions promptly.
Oct 19, 2016
Response from current dealership:
Thank you for the positive feedback Tracy. Please let me know if we can be of assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Aug 28, 2016
Very responsive
Aug 29, 2016
Response from current dealership:
Paula, Thank you for the 5-Star Review!! Please let me know if we can be of any more assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Aug 4, 2016
Spoke to a salesman on the telephone. Looked at the vehicle when they
were closed but was not impressed with the interior. Not a knock on the
dealer, just a preference by me.
Aug 29, 2016
Response from current dealership:
Jim, Thank you for the review and sorry we were unable to help you out. Please let me know if we can be of assistance. Thanks!! Kody R. Lowe - General Sales Manager
Jul 28, 2016
Contacted them that I was on my way to see the truck, after a 2 1/2 hr drive was told upon arrival that the truck was sold
Aug 1, 2016
Response from current dealership:
Dave, I apologize for the miscommunication and someone not telling you the vehicle had sold. To my understanding, it was sold as you were getting here. If we can be of any future assistance, please let me know. Thanks!! Kody R. Lowe - General Sales Manager
Jun 29, 2016
Sold the vechile we were going to look at and got up there and told us they sold it and never bothered calling us to let us know
Jun 29, 2016
Response from current dealership:
Brian, I apologize for my team not getting to you to let you know that the vehicle had sold. Sometimes they very quickly. If we can ever be of any future service, please let me know. Kody R. Lowe - General Sales Manager - 513-247-5626
Jun 28, 2016
Prompt response
Jun 29, 2016
Response from current dealership:
Terry, happy we were able to make contact with you in a timely manner. Please let me know if we can be of assistance. Thank you for the feedback. Kody R. Lowe - General Sales Manager
May 30, 2016
They responded. I did end up purchasing a different truck from them. Issue was when we arrived the sales manager had taken it for a weekend camping trip and they could not contact him. We was told that was one of the perks for being a sales manager. To make it up they have offered free delivery, a full tank of gas and one free oil change. I'm still waiting to see truck before I sign off on it tho. Other than that, Ryan was very friendly considering the circumstances and manager was very professional explained everything in detail.
May 30, 2016
Response from current dealership:
Charles, Thank you for the feedback and I apologize for the truck not being here. It never fails, someone like you wants to purchase it, and its not here at that exact moment.... The truck will be delivered to you tomorrow, cleaned up and full of gas. Thank you for understanding and we appreciate your business. Please let me know if you need anything at all. Thanks again!! Kody R. Lowe - General Sales Manager
May 16, 2016
The car had sold and he offered to be of assistance if I was interested in another car. He was very nice.
May 16, 2016
Response from current dealership:
Tammy, sorry the vehicle you were interested in was sold. If we can ever be of assistance, please let me know. Thanks for the positive review. Kody R. Lowe - General Sales Manager
May 15, 2016
He sent me a e-mail that was all
May 17, 2016
Response from current dealership:
Doug, Happy to hear that we followed up with you. Please let me know if we can be of assistance in any way possible. If you have any questions or concerns, please feel free to reach out to me. Thanks again!! Kody R. Lowe - General Sales Manager
May 15, 2016
Great.
May 16, 2016
Response from current dealership:
Rick, Thank you for the positive review. Hopefully we were able to get you handled. If we can be of any future assistance, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
May 11, 2016
Everyone we dealt with was super nice . A great experience and an absolute pleasure to say the least. To say that we are happy with the deal and the dealings is an under statement.. This has been the best experience I have ever had working (deal making-negotiating)with a car salesman in all the years of car buying and trading . Mr. Nick Viox , Bill and the last gentleman (forgot his name - sorry) who finished the deal by doing "ALL" the paper work are a definite credit to Car Sales Express and Kings Ford . Thank You Very Much.
May 14, 2016
Response from current dealership:
James, thank you for the positive feedback. It makes me extremely happy as a Manager to see my staff doing things the right way!! If we can ever be of any future assistance, please let me know. Thanks again!! Kody R. Lowe - General Sales Manager
Apr 30, 2016
Great working with you Ryan, they gave me a great deal on my truck. Everything was easy and no pressure. And Kody the manger helped make it all happen. Thanks again, Kevin
Apr 30, 2016
Response from current dealership:
Kevin, thank you for the positive review!! Happy we were able to make it happen for you. Please let me know if you need anything at all. Kody R. Lowe - General Sales Manager
Apr 23, 2016
Dealer was very helpful and knowledgeable.
Apr 23, 2016
Response from current dealership:
Thank you for the positive review. Please let me know if we can be of any future assistance. Thanks again!! Kody R. Lowe - General Sales Manager
Apr 18, 2016
Helpful
Apr 18, 2016
Response from current dealership:
Thank you for the positive review!! If we can be of any more assistance, please let me know. Thanks again!!
Mar 19, 2016
good
Apr 18, 2016
Response from current dealership:
Thank you for the positive review!! If we can be of any more assistance, please let me know. Thanks again!!
Mar 16, 2016
So far they have been very good. looking forward to seeing the car this
weekend.
Mar 21, 2016
Response from current dealership:
Jim, Thank you for the positive review. Hopefully we were able to get you taken care of. Please let me know if you need anything else. Thanks!! Kody Lowe - General Sales Manager
Mar 16, 2016
I was promptly called back N very
eager to help
Mar 21, 2016
Response from current dealership:
Happy to hear my team was able to assist you. Please let me know if we can be of any future assistance. Thanks!! - Kody L
Mar 4, 2016
Fantastic
Mar 7, 2016
Response from current dealership:
Brandon, happy to hear your experience was fantastic!! If we can ever be of any future assistance, please let me know. Thanks again!! Kody Lowe - General Sales Manager
Feb 11, 2016
Got right back with my questions - hope to be able to do
business with them in the future
Feb 14, 2016
Response from current dealership:
Thank you for the positive review. Hopefully we can work out a deal for you. Please let us know how we can be of assistance. Kody
Feb 9, 2016
Good communication!
Feb 14, 2016
Response from current dealership:
Thank you for the positive review!! If we can be of any future assistance, please make sure to let us know. Kody
Feb 4, 2016
Great Dealer
Feb 7, 2016
Response from current dealership:
Awesome!! Thank you for the great review. Kody
Feb 4, 2016
Great place to buy from
Feb 6, 2016
Response from current dealership:
Thank you for the positive review. Happy to hear you enjoyed your experience. Please let us know if we can be of any further assistance. Kody
Ryan is an awesome salesman! Very
friendly and down to earth. Willing to
negotiate. Unfortunately, they just didn't
have what we were looking for.
Jan 26, 2016
Response from current dealership:
Thank you for the positive review. Hopefully we will get a vehicle in that will work for you. Thanks!! Kody
Nov 17, 2015
Responded promptly.
Jan 26, 2016
Response from current dealership:
Thank you for the positive review. Hopefully we got you taken care of. Please let us know if we can be of any future assistance. Kody