Car Connection Inc.

Extremely courteous and professional but unable to put a deal together due to circumstances on my end.Very good communication and follow-up.

very quick response, sending me regular alerts now. Thank you so much, I am enjoying exploring the vehicles, and will be circling back when ready to make a purchase.

Very helpful they just didn’t have what I wanted

Excellent experience, called them and they waited after hours to accommodate my needs.

Latonya and MJ were very friendly and super helpful through the entire experience. I now own the car and am waiting for it to arrive in Las Vegas. Thank you for all the hard work.

Dealership responded in less than 24hr. Very cordial and offered to answer any and all questions I might have in purchasing a car online or otherwise. I’m still shopping.

DO NOT buy a car! (Much less this Porsche) from this Dealership! For starters, they are a HONDA dealership! They cannot service the car, and they cannot sell you a warranty. In addition, they advertised this vehicle on CarGurus BEFORE the performed a pre sale inspection. When I offered to pay for it myself at a dealership in Columbus, the retorted and sent it to a Porsche dealership in Cincinnati. I asked politely to be contacted to so we could discuss what the mechanic had found. I did not get an answer. The car in question had cosmetic damage, which I wanted to explore as far as negotiation on the price. My concerns were never addressed.

Good Customer Service.

Best dealer to work with

People contacted me and were responsive. After driving 2 hours to get there the 2 vehicles I was interested in were not pulled out and ready for test driving. Both vehicles had mechanical issues. One could smell burning oil from inside the car and the other wouldn't start. After jumping 3 times it stayed running with a loud ticking sound. I politely thanked them for their time and left. Manager tried calling me back but I continued back 2 hours home.

They responded back. They were professional.

Excellent service. Great vehicles

salesmen were nice, liked the car, but not ready to spend that much for this car...didn't like that on the pre contract price I was being charged for the shine protection added to the car because the dealership had done it presale...I'm sure it could have been negotiated

They are definitely trying to get me the vehicle I would like to have. Very conscientious Manager Michael & sales person Tammy.

I’m going to start by saying I was very worried when Sal told me they did not take deposits on vehicles, but Sal is the man. I explained the situation and he held my keys hostage until I was able to get there to buy my car! He kept us updated through the whole process of him holding the keys in case someone else was interested. Because of that I was able to leave with my dream car!!! Sal took his time working with me, and I mean he worked with me. I was not an easy customer by any means, but Sal was genuinely great the entire time. He dealt with my difficulty with ease. He was patient, understanding, and kept it real the whole time. I cannot recommend Sal and Car Connections more! Their lot had many options and all of them were in mint condition. I’m incredibly pleased with my purchase and car connections as well!! Please go see Sal, you will not be disappointed!!

Kevin Smith was helpful and pleasure to talk to

Quick response

Stay away from these people we had a deal done I even had my Credit Union to call and verify the check was ready by time I get off work the car was sold HORRIBLE salespeople WARNING STAY AWAY That’s BAD BUSINESS

This vehicle had to be return due to problems with this vehicle. Had another in stock but too expensive. Sales person, Kevin was very responsive. Thank you!

Courteous, informative, cleanliness, sales person, Al, very patient

The experience was great!

The owner and Staff are simply perfect and awesome!

Great

Trying to buy from out-of-state. I have plenty of experience doing this. Mike Tobia was high-pressure, insulted my car inspector (to me, privately) before even seeing the inspector's report (which I did not need to share--but I was trying to get him to leave me alone once I told him I was not buying, and he was telling me the inspector was a rookie and I should not trust him). Once he did see the report , he called it "false" without seeing the pictures, and once he finally saw the pictures, denied the issues that were plain as day--including bald tires, low coolant and a transmission error code. See the "Michael S." Yelp review for Car Connection, Lots of pictures on Yelp.

good

great but just too many emails

Super helpful they go above and beyond.

They gave me a good brief detail on this car and was very helpful as much as nice.

Great customer service

very professional and helpful with information regarding the options

Roger was very helpful in my search for a vehicle. He kept constant contact with me, good follow up and very courteous.

Awesome

Great Great I will refer friends and family

Good response from them

They contacted me and had a rep ready to assist. The car sold before I had a chance to go see it.

Set this company 1318 put him in line with my bank for another 18 grand.. one week later they still have the truck it's still on the Internet and it still has not been shipped..... I pull the plug on the deal for I am upset waiting on a vehicle that's already paid for..... The company ended up charge you MI $489 for restocking fee for a vehicle I never received I've never seen in person and that they never shipped..... This is a shady car company for sure I will be posting more negative reviews on this company ASAP very disappointed in the whole deal

Nice people to talk to. We’re going this Friday 7-17-2020 if the vehicle is still available.

Amazing

So far a great experience ....now I'm just waiting on my finances to get an order.

Great experience. Sales Rep. Sal was awesome. Great location, so many choices. I was happy doing business with them

They sold this car so they turned around and found me one exactly like it a year newer. I haven’t seen Car but so far I am pleased with the service

Replied one day later. Car was sold.

Friendly helpful

Roger definently was great. I got my dream car and he made sure it happened. a few bumps but we got there! 10/10 would recommend

Amazing experience, got me what i wanted for a good negotiation, Also roger the salesman was great and help me out in anything.

Great customer service

Information given no pressure Great

Good follow up!

From the start this was customer service at its best. Jerome was excellent and i dealt with two other agents that made this more than a car buying experience. Every thing about this company was above 5 stars. I got a great car and would recommend them to everyone. Thank you.

They responded quickly.

Quick response!

Excellent showroom. Sales staff not pushy. The car that got us there was listed as an automatic trans but ended up manual. I will keep looking at car connection because of our sales rep Sal.

Although I wound up buying from another dealer, they were responsive and quite helpful.

Great people. Smooth process

Omar is awesome.

Went to dealer and spoke with Sal and Antoine. Both were very nice and are willing to work with me on the vehicle I test drove. Nice communication via phone. Will try to visit and test drive today.

Good communication

Yes, dealing is very good giving me the opportunity to get this car,so a big Thank you so much.

Great service! Devor was awesome!

Very responsive

I've had no problems with this dealer, very helpful and Bisty showed me around the warehouse. I will visit them again.

Anthony is the best, I live in Mississippi and he made my first time online purchase easy, and my delivery on time. I'm telling all my friends about Car Gurus and Car Connection in Tucker Georgia.

Buying a car in GA from CA is a bit risky but I decided to take a chance on Car Guru & Car Connection Inc. Both were very helpful and responsive as I gathered info on the 2012 MB SLK 350 I purchased. The car showed up 2 days after wiring the funds and was exactly like the photos and carfax info I had received. Love the car and it runs and looks great!! I highly recommend Car Conections for a job well done.

They were very quick to follow up and asked me if I had any further questions. Would definitely buy from them!

Excellent vehicle. Very professional and attentive salesperson.

The dealership made everything so easy, being an online purchase. Thank you car connection!

Fast Response

Great service! Really nice people!

Professional

I went with another car choice but the dealer was very professional and concise. He made it very clear what he was calling about.

Very helpful fun! Didn’t feel rushed or pressured, and they gave me several options within my parameters!

Mr. Anthony Robinson is very helpful and a vibrant attitude. I was unsure if I would get the truck I wanted, but he was diligent in search and expertise and made it happened! He made this process so easy and quick! Please contact him; you won’t be disappointed

Excellent, family owned and run business. Thry actually give you a 3000 mile power train warranty and 3 days no questions asked return policy. Beat that!

Had a great experience at the dealership the sales person Anthony was very knowledgeable and friendly overall a10 across the board

Quick response. Very nice people.

Very professional and will be honest and up front about a car or truck your interested in.

Was contacted quickly and given all information. Thank you!

Great customer service! Awesome dealership

Bitsy contacted me. They ran my credit and were supposed to locate a vehicle for me. I have not received a response nor have they located the vehicle I requested. I took the hits to my credit with no deal.

Best dealership EVER!

Re sppnded promptly.

The salesman was attempting to juggle two different customers at one time. My sales isn't complete as of yet but if I decide to return I may request a different salesman. I didn't feel that one on one experience .

Great place, beautiful cars.

Quick response to my inquiry . Bitsy was very helpful. Will be going to see her this weekend

Good response...nice sales staff

Received several follow-up phones calls...conscientious and professional. But I was well into the buying process at another location.

This is the way to buy a nice used car. Period!

I was on the search for a Toyota FJ and called CC to see if the car was still available it was. This is one of the nicest used car dealerships I have ever been to. All the staff was very polite and helpful. I dealt with Anthony , Ruby and Cory but the star of my experience was the service manager Michael Tobia . Part of my deal with Cory was that they make sure that the remote for the car was working it was not. I was told that it would be sent to me the next week it was not so I called and talked to Michael who immediately went into action . I told him that the front center cap had come off on the way home he said no problem. Within the next week he had me my key fob and cut me a check for the new center cap. This is the kind of service you don't get at most places especially after the sell. If you are looking for a good used car give Car Connection a call they might have what you are looking for and you can buy with confidence knowing that they will stand behind what they say and sell . Thanks so much CC !!!

Email correspondence only. Dealer was persistent in reaching out to me.

Great

Nice staff,treat us very nice and with respect.

Dealer responded but didn’t answer my question at all. Just tried to get me in the dealership to test drive the vehicle. I explained once again I wasn’t going to drive two hours without knowing what the best price on the vehicle was as I was looking at a few. They never answered my question again so I went somewhere else that did answer my questions.

Rocky was great & went out of his way to help me.

I was contacted immediately ...I am still processing all of my options. Thanks!

very accommodating felt like family !

Very nice non-commercial dealership. This particular car didn't do well on my mechanic's inspection but my experience with the team here was very good. I would consider buying from them in the future.

Bitsy was awesome! Very professional staff!! Great inventory to select from!

Even though I wanted a very inexpensive older vehicle just to pay cash for I was treated like I was buying a very expensive vehicle they took pictures of it they treated me very well they sent me the pictures I would also like to add that DeVor did a lot of work and he was a pleasure to do business with I know I will keep this dealership in mind when looking for a vehicle even though I live in Pennsylvania I would rate this dealership five stars and would have no problem traveling 700 miles to buy a car from them

Very knowledgeable helpful staff. Great experience, I bought the car, had it financed and drove it off the lot within a couple of hours. Gregory Townsend did a great job.

terrible. They never sent the info I asked about the vehicle and after several days of emailing I get a notice that the cars I was interested in are all cars that have NO engines... REALl.Y...... They were terrible.

They were great very helpful. And we made a deal

was good very friendly I made a good deal

Very easy to work with, Quick and responsive.

Nice conversation, but they could provide NO records on the car, 13 years old , with 79k miles even though they asserted it had IMS and RMS repairs. Carfax stated they had "20 records" on the car but after I paid for the report, Carfax stated they could not (? Would not) provide a report. Red Flags!!!! Really bad vibes.

I bought a car from car connection and the price was $7,889 and i put down $5,000 and Sean the finance manager up the price without informing me. Me and my mother complained yesterday to them they offered her and her husband free lunch and a zero deductible to work on the car. Today the owner Michael called my mother this morning at 9:30am begging her to take down her review and he would give her 4 free oil changes and my mother refused so he offered her 10 free oil changes and said that's the best he can do. This place is beyond sad at the way they operating business. Im a first time buyer with no credit putting $5,000 down and now they got me paying $11,700 for a $7,889 car. Such bad customer service. I didn't deserve what they did to me.

Did not go to place yet but they were awesome about answering my e mail.

These dealers on here are using these cheap cars as clickbait so you can click on their link so you can get in contact with them so they can get you to spend a Lil more money.I was told that the Chrysler doesn't even work,but yet it didn't say that in the details! Nah I wouldn't buy from them at all!

Awesome experience!! Very pleased with my vehicle. If you are in need of a vehicle, call Car Connection and ask to speak with Devor. Thus guy is phenomenal!!!

Great customer service and support with friendly staff. The owner is attentive to deals to ensure vehicles are in immaculate conditions. I will refer all my family and friends to this dealership. I had the most excellent buyers experience.

Asked same question 2 times through email. They just said it was still in stock and to call if I had any questions. I had one and I wanted it answered through email. So I missed the sale. There was no need in calling. Next time just answer the question.

See that picture?> It is not a photo of the ACTUAL listing. It's a deceptive and misleading tactic for a dealer to attempt to plant in your mind the IDEAL of what that model of car was meant to be when it drove off the production line brand new, rather than an ACTUAL photo of the ACTUAL listing. I received so many emails from them, each utterly devoid of actual information about the listing I asked about. They only had dealership information and their website, which also had nothing at all about the ACTUAL listing- just generic model information. Frustrating and ridiculous waste of time, this dealer.

Very pleasent staff.

They run your credit then give you the run around when they're short staffed.

Responded very quickly

Still nothing concrete as to my inquiry

Good people that keep up with touch with me about this jeep while I bought other jeep

Dealer was somewhat knowledgeable about vehicle i was purchasing and friendly. Seem to be very persistant in selling and iam good with that. Overall daeler was fair and honest.

Great

Spoke with a very friendly sales person and received a personal email the very same day

Cold and indifferent.....When the dealer called I asked him while they had raised the price of the car a thousand dollars and his answer was this is a fair price for this car and I told him that according to CarGurus the car was overpriced and his answer was this is a firm price so my opinion is that they do not like to answer questions and are cold and indifferent unless you play at their way.

The salesman was quick to respond, very nice .

Excellent treatment!

Pleasure to work with. Fast response, will get you quick approval

Good experience good costumer servicr

Services was amazing. I had a sales representative call me about my inquiry. She was not demanding or pushing me to come in. 5 stars!!!!

Vehicle was sold.

Very friendly atmosphere, tech on garage even greater me

Fast response but I changed my mind about the car I wanted.

I came in from Michigan to buy a Hummer H2. Got a price from a sales person and live a $500 deposit. 45 minutes later I get a call from the general manager saying the deal cannot be made at the price that was already agreed on and the deposit would not be ran. This was a shocker to me I thought the deal was done. So the price changed by $400.00 and I instructed the general manager that I wouldn't be in on Thursday, he was about to run the $500 deposit I inquired what I be able to get my $500 back if I didn't like the vehicle he stated no because he was taking it off the market I responded by saying I am coming in from Michigan no one buys a vehicle sight unseen. Then in good faith he said I will take you at your word and come down on Thursday. I got in late on Thursday after hours they stayed open for me and one at the deal to be done before I left. Test drove the Humour saw a couple of things I need at the dealership to fix before delivery I was told that those items cannot be repaired a leaky window and a bad front tire but if I wanted to pay the difference to get that stuff fixed they would send it to me at their price. I thought the whole experience was unprofessional and totally a play on my intelligence. I would not recommend anyone to do business at that location

They tried to swindle me into buying something more then i could afford and when they seen that i wasn't going for it they had me sit there for 6 hours waiting for a loan approval i wouldn't recommend this place to my worse enemy. ..

Timely response and follow-up. Decided to purchase elsewhere because the vehicle that I wanted and within my budget was at another dealership.

Went to get a certain car but had to many miles for financing. They tried to put me in a car that cost more than i wanted to pay. After i refused that one and left the lot they called back the next day saying theu could put me in the one i originally wanted they were going to get me financed for that one but never heard back from anyone.

If I could give this dealership 10 Stars, I would. They were very professional & courteous.. From the conversation on the phone until we reached the front door of the office, we were treated with respect... Even though we didn't have great credit, they were still able to get is approved, and treated us as though we had a Fica Score of 750....' I would highly recommend this dealership if you are in need of an exceptional vehicle... Hands down they were the best around.. The cars there all look like Showroom cars every one of them. The cars are in great condition and you have the option to purchase warranty at a reasonable price! Ask for Alvin....like the chipmonks.......

Great buying experience! Everyone was relaxed and helpful. Only took an hour to buy the car and do all the paperwork. I will buy from here again

Great costumer service received from Mr. Allen,

Although I did not purchase the auto, Bill Toto was phenonmenal in presenting information and working with me.

Didn't get a chance to go see it but the follow up was good. Thanksk Brian..

I got a great deal on a 1999 Volkswagen Beetle. It operated perfectly, NO problems what-so-ever! This dealer is the best of the best! No hidden agendas. They will give you a great, fair, and honest deal! I highly recommend them!

They have a gorgeous indoor place to look at their cars.

I got an initial response and was told the suv was sold but was told they could find another one for me as thats what they do. I responded that I was interested and never heard from the man again. I emailed him and still never got another response.

The staff was very helpful.bill toto was excellent and wluld hivhly recome.d him to anyo.e shopping for a car.

Charging for paint treatment inappropriate.

Very resonsive

The customer service rep was outstanding answering all questions and helping make decisions. However the vehicle depicted was already sold, but still shown as available at CarGurus. Car Connection is down to earth about information, quality of vehicles and price. I will recommend this business to my friends.