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Capital City Auto
About Us
As a family owned, local business, we realize that you have a lot of choices when buying an automobile and our desire is to ensure you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers’ needs first. We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying experience as easy and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price. We are a current member of NIADA (National Independent Auto Dealer Associatio
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Today 9:00 AM - 7:00 PM (Closed now)
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1808 S Vista Ave
Boise, ID 83705
Our Amenities
- RO Water
- Coffee
- TV
- Restroom
- Products to help protect your vehicle after your purchase.
- Financing for all credit situations
- Full service mechanic shop
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Service Info
Service Hours
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Show older dealer reviews 23
Sep 19, 2023
Amazing experience at Capital City Auto. The sales staff was friendly and answered all of my questions. I didn't end up buying the GTI but I
did end up getting a TDI VW Passat that is amazing! They were also able to beat my rate with ICCU! somehow they can portal over to the
bank and beat the in branch rate by over a point! This is the third car my family has bought and we will be back when our son is ready to drive.
Thanks again
Absolutely awful dealership with the worst customer service representatives I have ever encountered in my life. I inquired about an eight year
old F-150 King Ranch. I made them a cash offer slightly below their inflated asking price. This is the response I received from "Yeah we are
gonna hard no that. If you can't afford the truck you're welcome to finance the rest. Just let me know! Have a great day! 🙂"
This sales rep assumed I cannot afford the truck. I will never buy a vehicle from them and I strongly recommend no one else give them
business.
Jun 21, 2023
Response from current dealership:
Jason, I believe you have the wrong dealership. We have no record of ever working with you. We also have not had a Ford F-150 King ranch. Sorry to hear you had a bad time at a dealership but, it was not here. Best of luck!
May 7, 2021
A great group of guys at Capital City. I was from out of state and they knew how to handle the title work. Quick & easy purchase!
Feb 10, 2021
Excellent experience.
Jan 10, 2021
Very good experience, we bought the 2014 jeep. We are very happy with the car and the dealer, salesman Marcus.
Answered all questions. We will recomend anyone to go to Capital City Auto.
Sep 13, 2020
Staff was very nice and helpful. Truck was not quite what I was looking for.
Jul 18, 2020
Great experience! Marwin took a great video to show me the vehicle
Dec 19, 2018
I did not have a good experience here. We felt pressured to purchase a truck that fit our budget but we didn’t like. Then had an awful experience after we left with a loan pushed through that we did not request. Finance manager was timely with responding to my complaint.
May 14, 2019
Response from current dealership:
Hi Jason, Again I am really sorry about your experience. The sales person who told me you were okay with pushing the loan through has since been let go. I also reached out to the people who pulled your credit and asked them to send in a letter to the companies to remove the looks.. Regardless, there is no excuse for how that played out and i have taken care of it on the internal level.
Jul 28, 2018
They were very helpfull and had a fast response time
Jun 20, 2018
Nice people
Sep 7, 2017
Yes and has sent other videos and communications. Can't find a car that I am looking for there, however. WIll continue to check back.
Feb 26, 2017
Even though I did not buy the car, they were very accommodating.
Feb 1, 2016
Happy! These guys went above and beyond to get me in my
car. I went in Monday morning and they got me approved
and back home by noon! I've been to a lot of places in town
and this place is different from the rest. Very respectful
regardless of my credit situation (Unlike a couple other
dealers in the valley).. Thanks Gary and Kelly. You guys
have a customer for life :)
Jul 17, 2015
Odd, "I" filled out app online. I called into them next day to see if they
received. I went down on my own to test drvie and check status of
app. I know my credit was bad, which was their SPECIALTY. as they
all say. He said, I should hear back by the end of the day... Never
heard anything, ever. I bought a car next day.
Jul 18, 2015
Response from current dealership:
Hey Michael,
We truly apologize for any delay! We had a change in sales staff recently and they were still in the process of being trained. Sometimes things slip through the cracks with a new crew. Again we do apologize and thank you for letting us know! Please feel free to call if you have any other questions or concerns. We strive to have the best customer service possible. Thank you for your time!
Tom - Capital City Auto
We truly apologize for any delay! We had a change in sales staff recently and they were still in the process of being trained. Sometimes things slip through the cracks with a new crew. Again we do apologize and thank you for letting us know! Please feel free to call if you have any other questions or concerns. We strive to have the best customer service possible. Thank you for your time!
Tom - Capital City Auto