About Us

Cadillac of Pasadena is located on Colorado Boulevard right off the 10 freeway, an easy drive from Beverly Hills, West Covina, Burbank or anywhere across Los Angeles county. Get a bespoke, red carpet buying and service experience that you won't find anywhere else!

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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Trent
Dec 18, 2025
I had an amazing experience with Cadillac Pasadena. Vanessa and Tyler were amazing and they made the process stress free and easy! They were very patient with the process and made sure that I was happy and confident in my decision. I will definitely recommend this dealership to my friends and family.
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5
Jul 2, 2025
Regardless of negotiations, was unable to get a quote, approval or answer on out of state shipping. I’m not sure why this was listed for Nationwide viewing, but the dealer certainly wasn’t interested in out-of-state proposals.
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Feb 22, 2025
Top Notch Dealer.Jonathan, Tony & Arman were great!
2 of 2 people found this review helpful.
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Feb 18, 2024
Great
1 of 1 people found this review helpful.
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Jan 24, 2024
Very professional
1 of 1 people found this review helpful.
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Charles
Jan 6, 2024
Good communication, vehicle had to go to auction
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Dec 21, 2023
Excellent and honest sales. Easy people to work with. Great experience.
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George
Sep 23, 2023
They sold me the Cadillac
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30
Jul 26, 2023
Great price on the vehicle and great condition. Missed my opportunity to buy the car due a miscommunication between the salesman and myself. No fault of the dealer, but i would have preferred he text me back after i tried to reach him on multiple occassions. Moral of the story you snooze you lose.
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Janice
May 25, 2023
Ended up purchasing a resale from them. Very happy with the car and the dealer.
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Marcela
Dec 27, 2022
Everyone was very helpful and friendly!
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May 26, 2022
They were terrific. They helped me out quickly and effectively
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Mar 6, 2022
Sales men Ramon give me excelent service.
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20
Dec 6, 2021
Received e mail responds the same day
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Robert
Sep 3, 2021
They made me rush to my bank before it closed to pull out a very large sum of money just to tell us that they couldn’t do anything after all and we’d have to wait till our bank opens. All in all they should learn to be a little more ethical.
5 of 5 people found this review helpful.
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Sep 8, 2021
Response from current dealership:
Robert, we truly appreciate the feedback. We did not make you rush to the bank, you wanted to use your credit union which is always a welcome option and they happened to close early that day. We as well as you were at the mercy of your credit union. We were completely upfront with you throughout the process so if we missed something in our communications we do apologize. Perhaps you mixed our store up with the one you left for when you said you found a better deal, either way, we never want anyone to have a negative experience. Please feel free to reach out directly to discuss in more detail s
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Luis
Apr 1, 2021
Very friendly.
1 of 1 people found this review helpful.
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Mar 5, 2021
Hordible experience. Told me a car was sold and days later its still listed. Not motivated ate to sell cars, or at least that day they weren't motivated. Horrible
1 of 1 people found this review helpful.
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Mar 6, 2021
Response from current dealership:
We truly apologize for any poor experience you may have had with us. I can assure you we would never say that a car was sold unless it absolutely was. Please keep in mind there are sometimes delays in system reporting as we do not manually remove cars from the web, once sold, our inventory feed provider does this process. Please let us know if we have anything else in stock that fits your needs and also, if you could contact us and let us know which was the car in question so we can review what occurred to cause the delay in it's removal from the site.
Oct 24, 2020
Easy , friendly negotiation process
2 of 2 people found this review helpful.
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Nov 6, 2020
Response from current dealership:
Thank you for sharing your feedback with us. We pride ourselves on the quality of our customer's experience and we are so happy you enjoyed your visit with us. Please do not hesitate to reach out to us if you have any further questions or concerns. Thanks again!
Aug 2, 2020
The dealer contacted me for an appointment. We made a sweet deal the car was what I was looking for. If you want a Cadillac head to Symes and talk to Will.
3 of 3 people found this review helpful.
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Jul 19, 2020
compared to other dealers...respectful and knowledgeable.
2 of 2 people found this review helpful.
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Jun 20, 2020
Excellent communication!
2 of 2 people found this review helpful.
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Adolfo
Jun 3, 2020
Mr. Lee was professional, friendly,and helpful. It was a pleasure to buy a car at this dealership.
2 of 2 people found this review helpful.
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Sep 8, 2021
Response from current dealership:
Adolfo, our apologies for responding so late, but thank you so much for the kind words. We are truly happy to have been able to be of service to you. Thank you again!
Eddie
May 30, 2020
Nice gentleman
2 of 3 people found this review helpful.
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Dec 17, 2019
Very good experience
1 of 1 people found this review helpful.
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Carl
Nov 18, 2019
John, the sales representative was very helpful, nice, knowledgeable, and professional.
2 of 2 people found this review helpful.
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Jesus
Nov 7, 2019
Straight forward
1 of 1 people found this review helpful.
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20
Oct 30, 2019
We did get a chance to talk yet that has been my fault by not being available but will contact them.
1 of 1 people found this review helpful.
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Carlton
Jun 4, 2019
Dealer contacted me, very quickly, but found my Vehicle somewhere else.
2 of 3 people found this review helpful.
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Jan 16, 2019
I called the dealer and the manager steve was supposed to have a salesperson send me pictures, but I didn’t hear back from him instead I saw that he increased the selling price by $4000 to $59995 from $55995
8 of 9 people found this review helpful.
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Jan 22, 2019
Response from current dealership:
Thank you for your feedback. We greatly apologize for the inconvenience. Apparently at the time we were having issues with our pricing and inventory data feeds. This was the reason for the confusion. We apologize again and if you have any further questions or concerns feel free to call us at 626-795-3381.
Dec 26, 2018
They contacted me. We stopped by. They were too busy to show us the vehicle we inquired.
3 of 3 people found this review helpful.
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Deborah
Apr 30, 2017
Great experience. Shanye Daniels took great care of us and made our purchase hassle free.
1 of 2 people found this review helpful.
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Mar 19, 2017
Wonderful, straightforward experience. Excellent, go the extra mile customer service.
2 of 3 people found this review helpful.
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Gabe
Sep 19, 2016
The dealer was great. Very nice and professional. I got a deal on the car too!!
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Salvador
Sep 17, 2016
Fast response, great service , great people to work with.!
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Jay
Sep 6, 2016
Symes is a very knowledgable dealer. They contacted me and followed through with several calls to make sure I was making progress with my car hunt. Mat provided me with the cars build sheet and educated me about the cars options. I bought a car elsewhere but his help made the overall experience great.
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cece
Sep 3, 2016
Very professional
0 of 1 people found this review helpful.
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Jun 12, 2016
Good
0 of 1 people found this review helpful.
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Clifford
May 22, 2016
Good
0 of 1 people found this review helpful.
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Zandra
Apr 2, 2016
Perfect way to spend a Saturday afternoon.. Fast, friendly service ends with me becoming a new Cadillac owner. Thank you Matt!
0 of 1 people found this review helpful.
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Khoi
Jan 2, 2016
Excellent dealership Cecile was great and a pleasure to work with!
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Danny
Dec 18, 2015
Great service. Very happy with the purchase.
0 of 1 people found this review helpful.
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Russell
Nov 21, 2015
Friendly, great help with financing!
0 of 1 people found this review helpful.
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john
Oct 23, 2015
Good Experience
0 of 1 people found this review helpful.
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Noemi
Aug 14, 2015
Cecille work very hard and accommodate to our schedule, excellent communication and fast response to ALL our questions and concerns. She also gave us valuable information as to how to make the most of our purchase. Thanks Symes!!!!
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Andrea
Mar 29, 2015
So helpful
0 of 1 people found this review helpful.
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Corneila
Jan 13, 2014
The sales lady very nice.
0 of 1 people found this review helpful.
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