CMA's Williamsburg Ford

Great Customer service.

Incredible destination to visit! Stu and Pete provided exceptional assistance. I highly recommend this dealership; they are efficient and swiftly had me driving off the lot in my new car.

I called a few weeks ago inquiring about a vehicle that has since sold, but from start to finish Ms. Debbie was able to answer any questions I had and was prompt with getting back to me. Thanks Ms. Debbie.

Attentive sales

Yes. Debbie and Jennifer did great jobs.

Excellent salesman........

Awesome experience, Rodney was terrific!!!

Wonderful experience, worked with Rodney(Chef). The easiest car buying experience I have ever had.

Great car dear very helpful

called about a used truck they had for sale and they were very helpful and quick to respond. went to look at the truck and it was as described and ready for a test drive. went back the next day and purchased the truck and thus far i am very pleased with it. the salesman Andrew i worked with was very helpful as was all the staff.

They contacted me and did follow-up. Unfortunately the vehicle was listed incorrectly as it was not the special edition as advertised. It was listed correctly on their website. They apologized. Once I verified that I was no longer interested.

Absolute best car buying experience I've ever had. Great customer service, very quick and efficient.

Fast response

I visited their web site to look at a truck they had for sale. Their site had it listed for $13,700. When I contacted them they gave me the run around and said price was $15,980, and never sent pictures of the Interior of the truck, then told me it was sold already.

Great group of people over there. Very responsive and willing to listen to the bigger picture when it comes to car buying. They mean business.

They checked to see if I pre-qualified for financing and said it would not effect my credit score but it did! I am not satisfied with them at all!!!!

It was great experience shopping and buying the edge. Stuart was friendly and polite.

Prompt response

Will give four stars because they really wanted my business. Never able to get to the dealership but they were very persistent. All the best.

Very helpful and hard working.

My experiment was pretty good at the dealership. Was helpful & friendly!

Quick response

These guys, especially Dave Brown, are top notch. He actually took an informed video of a truck I was asking about but pictures not yet available, and sent that to me. He has kept in touch with me providing info on other possible vehicles that fit my purchasing criteria. 5 star all day!!

Received a quick response when looking at one of there cars and they were not overly pushy. Gave me details about there dealership and cleanliness during the coronavirus.

Good real good the best

One of the best buying experiences I have ever had! Stuart Young our salesman was perfect! Would recommend this dealership to everyone! Fair, courteous and not pushy at all! Truly satisfied!

i was contacted by a very helpful salesman named Kevin Riekart and he was very very helpful. I asked him to do things that you wouldn't normally expect a salesman to do for a 7K used car.

Very helpful and patient staff

Quick response not interested though

Very straight forward

Best car buying experience I've ever had!

Great team

very professional and not pushy to sell a car. Ask for Todd. Good guy

we made a deal

Excellent dealership......processing went smoothly. Greg handled everything very well - professional and friendly.

Go in touch with me in a timely manner very friendly.

Quickly responded to our inquiries.

The dealer responded and called but I decided I did not want a white vehicle

Dealer responded within hours of my inquiry.

Very fast response to my inquiry.

They where very helpful

Williamsburg Ford Lincoln Mercury's email and text responses were very prompt. However, once I have told them my credit union has denied my credit application, I have not heard nothing back from them. (its the domino effect I am used to with a poor credit score, its like I have a disease or something)..

Great follow up and informative sales person.

Very friendly and responsive.

Dealer promptly contacted me about this vehicle

Truly professional experience. Very helpful staff, who go above and beyond. But, unlike many other dealerships, the sales representatives are not pushy or demanding.

Great experience from start to finish! I had been looking for a truck for my son to buy upon return from his military deployment. I was nervous picking the truck out and buying without seeing it. Stu Young took all the worry out of the purchase. He responded quickly to every question I had and was instrumental in closing this deal. My first contact was on a Monday and the truck was in our driveway on the following Saturday. Stu even helped me find an excellent shipping service who brought the truck right to our house. I would recommend Stu Young and Williamsburg Ford to any one!

Very prompt replies to all my inquiries. - Fred

One of the best car buying experiences I've been involve with. They were responsive to my questions, low pressure (merely presented facts and allow you to make your decision), appeared to be direct and honest, and lastly moved in and out of the dealership quickly. Would highly recommend.

Worked with Stu. I found him to be very knowledgeable about the used truck I was looking at. Decided to buy it. Closing was quick and simple and I walked away with the vehicle registered and full of gas. Great experience

Best experience I'd ever had buying a vehicle. They went as far and/or as little as I requested of them in order to make the deal work. I felt as if I had control of what I was buying, without any regrets when I arrived home. I feel I got the best deal for what I was willing to pay (Win/Win for all)! Awesome place to consider, when searching for a vehicle.

pretty quick on reply and pricing.

was contacted my email to make an appointment. I was not able to schedule one because I am waiting for my tax refund for a down payment.

Speedy,informative and all around great meeting i must say

Stu was fantastic to deal with. He is an epitome of a true sales professional. Gerard helped us alot when Stu had an emergency and couldn't be there when we went to pick the car. Our final gratitude goes to the business Manager for the professional way he treated us. My wife and I will definitely recommend this dealership to anyone. They made our trip from Portsmouth VA worth it. Kudos!

Quick, pleasant professional call.

Good

Very responsive and professional

Quick response and very honest

5 star! Great!

Stu and patrick were very helpful. I bought the car.

excellent dealership vehicle was exactly what they advertised. Purchase process was smooth. Just a great car buying experience

Responded quickly to my inquiry

Really friendly.. Followed up with me by email with several invites to see the car.

Sales reps are apparently trained to tell potential customers that they have already invested so much money (which is always just 200 to 400 dlrs under their asking price) into the vehicle so they can not go lower than this "best" price .......I've come across a few dealerships that use this (non)sales tactic......It may work for the inexperienced and uninformed car buyer, but any experienced and/or informed car buyer will recognize this as lying or twisting the facts. NO dealer lists ALL his used vehicles for just 200 to 400 dlrs more than they have paid for it and trying to convince an informed car buyer that on a NEW vehicle the dealer looses money if he sells under factory invoice is dumb. ...............AVOID Greg at this dealership if you still want to attempt this dealership.........he is the rudest car salesman I have come across when shopping for a vehicle between Norfolk and WashDC !!!!! Watch your vocabulary if you decide to talk to him, because he WILL BARK back at you if HE THINKS that you mispronounce anything or not use the correct word(s).

Although they were quick to respond & have me "buy", they took 2 days to even tell me they had widened their search to 6 states. I quickly found my dream car at CarMax & bought it saving $4000 plus more upgrades.

Very professional. No pressure, continues to be helpful. Well done Stu.

Williamsburg Motors Inc was great to work with.

Very profesional

Responded instantly to email

Our experience with Williamsburg Motors was absolutely awesome! Stu and Ron took wonderful care of us. This was the best car buying experience we've ever encountered.!

Excellent

Very helpful and keep me informed. Was not able to make a deal because there was some issues with the vehicle and they decided to auction it off instead of selling it on their lot.

Salesperson was very nice and he did respond 1 time to say there was an issue with the people trying to buy the car that I was interested in - He said he would call me if their deal didn't go through - I am thinking it went through because he didn't call back.