Budget Rent A Car - Sales

They're great and respond immediately

Very responsive. Thorough information. Car was not what I was looking for. Very good experience.

They were honest

I purchased my Ford Explorer from Budget in Norwalk and my experience was better than 5 stars. The process was so quick, the car was in the best condition and the customer service was flawless. I highly recommend going through Budget for any of your car needs.

Great

Vehicle was actually there when arrive, Ceasar was very professional. There bank system had some technical issue that day but otherwise a good experience. I bought the car.

Salesperson was super!!!! Thank you!!!

Craig was exceptional. Very kind. I had no trouble getting to the dealership and he was there to greet me with a friendly face.

Harry was a great salesman . Very sensitive to our needs and was very attentive ! I’m really happy I purchased the car though him !

Immediate response and additional support afterwards

Quick response but dealer was too far from me

Arthur Gonzalez was terrific.

My dealer experience was , they were not listening. When they got back to me, they said the truck was still available. That would of been nice. But I was looking for a 4 door sedan.

Great experience ! Not like your average dealership. Very easy going and no pressure. Took less time to complete the transaction than a traditional dealership. Highly recommend this dealership

Best car buying experience I've ever had! Corey and Phil were fantastic! I already knew what car I wanted and when I arrived it was being washed up for me. Went on my test drive and was on my way on around 2 hours. This was a great experience.

Folks at this site are A+ real business people. They take care of you.

Very helpful and responsive

Dealer responded quickly. Car was available, but I was unable to make it to dealership soon. He is keeping me posted on upcoming similar vehicle.

great experience, no pressure Phil was great to deal with

Got a new car no hassle and no pressure!

Craig and Phil made this car expierience so fast honest and helpful. I wasn't just a customer they also treated me like family.

Git back to me professionally and quickly. Didn’t end up visiting the dealer.

Exelent

Bought a truck from them. Told me I would get a 600 dollar discount but they took it back and only gave me 250 dollars off the price. Otherwise good experience. Horrible car wash.

We're still talking. These guys are on the ball. Will probably head down today to buy a vehicle.

I was contacted by the dealership they make several attempts on my inquiries to know if all my questions were met. I am very satisfied with the professionalism Budget Car Sales of Norwalk has given me.

Good

I had a wonderful experience at Budget Car Sales in Norwalk. And I can honestly say that the best car salesman I have met in my almost 60 years of driving works there. He is Chris Girard and he's knowledgeable, treats his prospective customers with courtesy, honest, and makes the process of buying a car painless. You can reach him thru the dealership, on his mobile phone (561-350-9306), email (cgirard@budgetnorwalk.com) and can even visit his unique website (TheBaldCarGuy.com or in Español ElGueroPelon.com). I was impressed with the quality of these barely driven cars and trucks. They all appeared to be in great shape and properly prepped to be sold. If get in touch with Chris, tell him Catfish Jeff says hello.

When searching for a car, I called about at least 10 cars so when they respond with a generic email that doesn't even mention which car they have, it is NOT helpful! I didn't even respond back because I can't play guessing games.

Received positive assistance

Sale experience was good. The follow up was not so good, I brought the car back for touch up and detail and the first response from Phil was were too busy, you may have to reschedule. I convinced him to keep the car all day, but they wasted my day, the car was touched up but it was not cleaned outside or inside. I called to complain but they dismissed the whole incident by stating they don't detail cars. I will think twice about taking my business to Budget.

Responsive

Craig Wicks is responsive and professional. It seems as the entire staff cares about their clients.

Nice people

Very responsive and courteous.

Working with me.

Great...bought and financed over phone

Great service, and gave me a good deal!

Sales manager was rude

Not willing to discuss prices on the phone.

Very nice - got down to business - easy transaction - not real pushy.

Everyone there was very friendly, the sales guys named Sam and Robert helped us out tremendously, very nice and very professional. The only reason I didn't give it 5 was the wait time for the manager to talk to the lenders, but overall it was a great experience and I was able to take home the vehicle I wanted.

Fast, nice, professional and helpful. Didn't get the glue on stuff for car sale off the windows, and they didn't clean the trunk of the car fully.

Easy and efficient!

good

I had a really good experience actually. Because of traffic I didn't arrive until about 6:15 pm (45 minutes before closing @ 7 pm). Including a test drive and purchase negotiations, I got out of there at about 7:35 (they stayed open for me). I was pleasantly surprised. I didn't feel pressured and I'm happy with the car.

Helpful

Fast response, van was available, clean and ready for test drive. So much better than dealing with Dealers. I would purchase my next car from this place without hesitation.

The Odyssey was not present when we arrived. we were invited down as if it was. My wife bought another vehicle anyway.

Good with communication

One star. (for the sales person who stepped up to the plate and took me for a test drive.) Otherwise, Very unsatisfying experience. Regret making the long drive for a very disappointing experience. Manager was rude and sarcastic.

Great car, great price and a great sales team. Made the whole experience stress free and easy.

Good!

They have decent cars but the prices are much higher than the dealers. Their cars are not certified yet they price them higher than certified pre owned cars that you can get at a dealer. Hertz sells similar cars for a much lower price.

You will not have to play the car dealership sales game here. They do not play customers between the sales person and manager for price negotiating. Phil at budget went the extra mile after the sale and paid for an item that was causing a problem. I would highly recommend budget of norwalk due to their no nonsense approach and service after the sale.

Vehicle was not what Icame out to see,long drive to tirn around and head home. Useless...

Great

Great prices and helpful sales staff. Transparent transaction and no long wait times for finance.

salesperson keep calling drove there. we end up buying a 2011 Lincoln MKZ. we asked if it was any warranty and the response was yes for up to 100 thousand miles. but he forgot to mention that it would cost us $2.500 dlls. overall service was ok.

So expensive

Phil in the sales department has been a pleasure to work with while purchasing my lincoln mks ecoboost awd

This dealer ran my credit report multiple times, when I specifically said to not run it more than once. Had to be told twice to stop calling