Brooksville Ford

They were all excellent. Efficient, helpful and courteous. Great Dealership overall

They hound you unconditionally called me 7 times in one day after I spoke to them originally ant told them I was working they got me I trouble at work I don't want to do business with them anymore

Prompt response and provided requested information, professional and pleasant to work with.

The rapid response is what completed my decision to buy!

Very responsive to my online inquiries.

Jim Fox has been keeping me posted on the work that has got to be done to the car before he can sell it to me. He has assured me I can have it soon. 5 stars so far

They contacted me very fast, gave me plenty of information. I would recommend them.

Very professional. Excellent communication.

Great service good people to work

Provided all of the information I asked for.

They were nice and great customer service.

They were helpful and quick to respond. I didn’t purchase because of the CarFax info on the accident the car was involved in.

Made several contacts but I did not follow through.

Quick response and very active to follow what help they can provide. Travis is helping me out in all my questions.

Although this car was sold, Dan was very helpful

Great salesman staff and actually we bought a beautiful used Corvette from them.

Terrible I drove all the way there and car was flooded with water I left my information with the sales person hi told me hi will check the problem and get back to me hi never got back to me

Contacted me by email quick.

I ended up buying a beautiful 2017 Ford Escape from these great people. I rated them 5 stars because: 1) They were attentive and very flexible around my schedule 2) The were very cordial, polite, and upbeat. 3) They were quick, they got everything done lightning-fast! 4) Their vehicles, products, and staff are all very high quality! 5) I am very satisfied with my purchase!!

The dealership contacted me immediately and made my buying experience super easy. They were fair with my trade in and the buying experience was very streamlined. They were quick with all responses back to me and made the paperwork go really easy and quick. Would like to purchase all my vehicles from them in the future. Would highly recommend to all of my friends.

Responded to my emails right away. Michael was very proactive in following up. Unfortunately the vehicle sold before I was able to come see it but Michael still offered to help be on the lookout for anything I may have been interested in.

Good

Travis Wine helped me find a car that works, while also wearing a mask most of the time. So that's good.

Travis was very helpful and honest.

Great

Very good, easy to work with.

excellent professional

Top dealership, Nate was the BEST!

We bought the car, and Love it. I highly recommend Auto Nation Ford and its staff. All were courteous and friendly as well as very informative.

Fast and efficient, really smooth.

They responded to me very quickly but the vehicle was listed as a standard and I found from the pictures it was an automatic. I was not interested in an automatic for the money they were asking. I understand the automatic transmissions were problems .

They were very courteous and very accommodating. Kept in touch with me. Unfortunately,things came up so I was not able to return to purchase car. I would recommend them highly.

I did not end up buying the vehicle but they were very responsive and helpful. I will keep shopping with them until I find exactly what I’m looking for.

They responded right away. And were willing 2 give me more information on the vehicle. Very polite and professional.

I found them hard to deal with; leaves you with no room to work with, plays hard ball old school sales tactic used for selling cars...negotiating 0 dealer 100 priceless, if you want a lower price they request a comparison. Why not just be cutting edge and go lower on your prices to compete?

Tim helped us and we are very happy with our purchase, him and his team made us feel at home and made the process super easy

I showed interest in a 2012 Ford Explorer at AutoNation Ford in Brooksville, and within a few hours Travis contacted me. He was very helpful and he set up an appointment for me to come look at it. When I got to the dealership, all the staff at AutoNation Ford Brooksville were very friendly and helpful. I drove several hours to come see this vehicle and was nervous that it would get sold before I got there, but they assured me it would still be there when I got there and it was. Through-out my time at the dealership everyone was professional and Travis was very helpful and answered all my questions. Thank you Travis and to all of the employees at AutoNation Ford Brooksville for helping me purchase my 2012 Ford Explorer!

I had a good experience here. The salesman I worked with, Travis, responded very quickly to my inquiries. The dealership has a no-negotiation standard that I can respect. I was mostly very worried about the financing process because I was alone, but I wasn't hassled at all. For my first time buying a car at a dealership, it was a good experience.

All question answered good feed back on car

I was not pleased by the service I got . they explain to me that they would call me back in an hour with results and I never got a call. Wasted my time for nothing

Very professional and great communication good dealer experience

My salesperson Michael was excellent I found exactly the truck I wanted and price I wanted to pay for. I've have bought many Fords from other dealerships and this one by far was best experienced I've ever had. I will definitely recommend my friends and family to Autonation Ford. Thank you

Amazing salesman..Travis Wine. The staff worked with me financially and I drove my new Santa Fe home. Five stars for these guys!!

The dealer had someone contact me with hours . Sent a credit application and photos of the vehicle.

Dealer contacted me right away. Drove the hour to the dealership. Had an appt, took care of me right away. I decided not to buy the van I looked at, but I recommend this dealer. Nate was very accommodating and no pressure tactics were used.

I bought the truck, great people to deal with

Sale rep was helpful, but price is to high for me (family man).

Good people at this dealer, without a doubt!

It was a busy Friday, and it was helpful texting the dealer to get my questions answered, but when I asked the last question about when I could see the vehicle over the weekend, they never responded. I only assumed they has another buyer, and by Monday the car was marked sold. That confirmed my suspicions. I felt the lack of response was rude so I didn't want to buy there anyway.

Car was unfortunately sold. They had great communication

Great communication with the sales staff. met with dealership, but decided on another vehicle.

Fast responded, they answer all my question good people thank you autonation.

Went to this dealer and was never treated so ridiculous and rudely in my life! Wanted to run my credit and get me approved to make sure I could "buy the vehicle" before I could test drive it.... little did he know I was planning on paying cash for it. I told him that was insane and he said he was "protecting his vehicles from getting miles on them" lmao. I wasn't going to drive it to Orlando! It was unprofessional and very rude. They have nice cars but obviously are hiding things. My advice stay FAR FAR AWAY!

Responded back very quickly

They were knowledgeable, friendly, and took the time to make sure we were happy. I would recommend them to friends & family

Excelent

Dealer/agent was surprised that someone would want to purchase a vehicle without physically coming into the dealership. An email was sent to the manager advising him that the staff needs to made aware aware of technology and trends that make this possible and apply the appropriate training. I had to initiate the calls to follow up on my inquiries each time.

Very Nice place to shop for a car ... No pressure sales ...and very Helpful ...

Very helpful and amicable.

Good communication, good salesmen , deal ended as originally conceived

Good

Fast informative response with great follow up. Very impressed.

Very helpful , Quick response.

I was really interested in this 2005 Toyota Camry LE. Without even seeing or test driving the car I offered $4,000 cash for subject vehicle. The day after my offer, I received a reply from your office that the vehicle in question was sold the day before. Although I didn't get the car, I was well satisfied with the service rendered by Mr. Haley in replying my message and my request. The information furnished by your office in regards to the history of the car was excellent. Truly outstanding service.

Well worth the drive.thanks for your help and friendly service

Very helpful, just unable to make the drive . Hoping to do so this weekend.

They responded quickly and were very helpful

They were very helpful.

Yes they contacted me and were very nice. My income changed and they did not hound me.

Worst dealer ever visited, very unhelpful and not understanding my situation. Had to ride with bus about 3 hours to get there and when arrive did not even had the courtesy to give a ride to bus stop to get back. Very complicated finance situation and many fees and costs.Never recommend this dealer to anyone again.

Nice costumer service online

Responded very quickly.

They did contact me. Still checking my opinions

Horrible! They are still holding $500 deposit to reserve the car. We decided not to proceed with the purchase after the high APR % they were offering and analyzing the pros and cons of the car in much less than 24 hours after visiting the dealer. Two weeks have passed, several calls from us reclaiming the deposit and they refuse to credit us back the money!

Very good responded quickly jj

Dealer very helpful

Sent me an "out the door" price but did not respond to my counter offer. now still calling and emailing me even though the vehicle I was interested in has already sold.

Very good people. Was not interested in a V8

Conversed with the salesman over email. Stated that I would arrive the same day to test drive. Dealer never notified me the car was gone until I drove 1.5hrs to a lot with no keys. This was a poor attempt to get people in the door by dropping the price.

Very friendly and professional Thank you

Very helpful. Contacted me immediately. Worked the numbers. Didn't buy a car. However I will get a larger deposit together and will contact the rep in a few months

We're quick to reach out and answer my questions. They seem to be honest and straightforward. I did not buy the vehicle because of the extra fees.

Good when able to talk with someone. Really bad about returning phone calls.

Set a appointment up an I showed up for it the salesman that I was talking too didn’t show up or call me to let me know talk to 5 different people no one calls you back the dealership is run like a free for all .. also text me by accident asking my car I was looking at when he was try to sale it to someone else ...

Travis did a great job.

Not impressed! I contacted AutoNation to inquire about a Mustang that I was very interested in. I was planning to purchase it, however I needed to test drive it first. Due to work I could not get there until the evening hours. I was in contact with the same sales person Todd for a few phone calls & planned to see the vehicle on a Friday evening after work. Todd told me he would be there until 7 p.m. I told him I would be there later in the evening between 6 and 7 p.m. Upon arrival 6:15pm, I was informed that the salesman Todd left for the day and was on vacation for the next week. Another salesman showed me the Mustang, but was unable to start it. He told me there was a problem with the ignition that they did not know about. He said the problem would be fixed by either Monday or Tuesday and they would call me back when fixed so I could drive the vehicle & possibly purchase. I had planned on purchasing this car, so on Tuesday when I did not get a phone call back, I called them myself and was told the car was sold that morning! I was upset and told them they were supposed to contact me once the vehicle was repaired. The salesman said "there are other Mustangs here to look at", however they were not blue (which is the color I wanted) & much higher in price almost double the price. I left messages for Todd about what happened & never got a call back! Not feeling confident that I want to do business with them after this.

Very responsive, but I just couldn't make it to brooksville. I would have liked to buy the vehicle.

Pleasant

Bait and switch. When contacted about the specific car was sent information about a totally different car. Dealer never responded to questions about the car but used my contact info to spam me.

GreAt salesman

They got back to me right away and provided a very honest description of the car.

Bought the car we wanted, for a reasonable price and had a good service along the way. Thank You!

Immediate response by the team at AutoNation. Awesome follow up. I highly recommend this dealership

Dealer contacted me by email. I replied with questions and never heard back from dealer.

Very helpful and responsive

Awesome!!!!

Drove 2 hrs to see this car. HORRIBLE PAINT JOB. TWO COLORS OF RED! I looked almost orange and red. Both bumpers and a real funky over spray on the hood. Cracked dash.........just saying. Needs a total paint job.

Great deal on car, no haggle pricing, friendly staff, best buying experience in a dealership!!! Will definitely be back for next vehicle!!!

Replied quickly and answered my questions.

Responded in a timely manner to request.

Sales manager was unprofessional but I spoke with the GM and felt comfortable and did business

The day after I purchased my car my speedometer stopped working, which freaked me out because I like to see how fast or slow I'm going especially when I travel a decent amount a day, but I brought it in and they found the problem right away and offered to help in everyway, I'm thankful to have gone here to purchase my car and I would definitely be back in the future for another!

We bought the van we found on cargurus the day after we inquired. Christina at AutoNation Ford Brooksville was so very helpful and pleasant to deal with. She has done a good job of following through with all the details after a car purchase as well. I would highly recommend her. She was not at all pushy, either.

Great

Great group of guys, no salesman

Dealer never responded after i asked for financing. Difficult to reach by phone

responded on time very prof.car was gone before I could co it out

Like this place the greatest

Good experience, very professional and direct. Left satisfied with the transaction.

Great it took a day or 2 because of my crazy schedule but Travis Wine worked out the perfect deal for me

Easiest car shopping experience ever!

Drive 75 minutes. Car wasn't there. Dealer didn't know. Had an appt. Worthless.

Worked very hard to get me in on this one but I was too busy at the time

Dealer and salesmen was good but did not like the car.

Could not get together on Price!

I have a purchased lot if vehicles in my lifetime and have never had such a pleasant experience. No pressure, no pushing and no BS. We found great people, great prices and a feeling of care and concern for their customers.

Professional!

Called asap when id asked no calls. Then after several txt i finally got straight answer for what i asked. Too pushy and not upfront.

The salesman did contact me and he followed up by calling a few days later to see if there was anything else he could help me with

Great Company, excelente Staff specially Danny, highly recommended.

Best ever. Really great people who went above and beyond for me.

Very very great

Shady salesman, and all around bad experience! I've bought multiple cars and trucks from this dealership, and by far worse experience ever, won't be going back!

They were very nice and easy to deal with. I regret that I chose another car at another dealership and didn't get to give them a sale, but would not hesitate to return again if they had a vehicle I was interested in purchasing.

ok

fast response and they tried everything to get me the car I wanted

Bruce Hurst was great. Very professional and answered my every question immediately. I would highly recommend Bruce and AutoNation Ford Brooksville

Great service

responded with look at these other vehicles.

Contact and service GREAT! Love my new Edge.