Brogan Cadillac

Prompt contact. Didn’t get a deal done but good to work with!

Excellent customer service and extensive selection of cars. The sales people and manager were professional and knowledgeable and the showroom is beautiful.

Excellent, honest and timely service.

Denis made my car buying experience a pleasure. I would return and recommend Brogan Cadillac! One of the easiest major purchases of my life!

Very responsive, received text and phone call. Spoke with Ronald regarding the vehicle and he did speak to his manger on tv question I asked, I may go look at this vehicle.

Superb customer service and great knowledge of the products. I went inquire about the latest Cadillac Escalade. The salesman was awesome, patient and treated us like a worthy customers.

Fastest buying expierence ever..

Nice salesman but I feel for a Cadillac dealer they should have fixed the brakes on the car before showing and test driving with a customer.

Great experience, no high pressure sales tactics just a simple show you the car and if you wanna buy they will work with you.

Great customer service, Thanks

They were the most professional dealership I worked with in all my years of buying cars. The entire purchase took about 10 minutes over the phone. Would most definitely use them again.

good atención

It took them 3 days to send pics of underneath of vehicle and then the frame was rotted from corrsion

Dealership and salesman was great Mr. Reyes was our salesman outstanding job.

Called me back after I sent the message unfortunately the car was no longer available

They were very nice and professiona

Worked out well for me, found what I was looking for.

Great experience

Responded to me right away

Haven’t gone to look at the car yet but dealer had been very responsive

They were very professional but not pushy at all; I’m glad I bought the Corvette through them!!

Very professional attitude.

Professional . .kind and helpful

The dealer was very helpful.

Purchased a vehicle. Very happy

Joe the sales person was great and very attend to my needs.

I contacted Brogan via email and they responded with I a 1/2 hour, I called the next day made contact and we were off and running from there. Since the initial contact the salesman (Anthony) was very helpful, needless to say I was impressed with the service and vehicle, I made the purchase! I would recommend this dealership.

The dealer responded to my inquiry quickly and professionally.

Helpful

Brogan took care of me .ronald is the guy to see for a new Cadillac.

This dealer was responsive and very helpful. And, no pressure.

Bought Escalade last night and from the phone call inquiring to the signing of the deal it was the best experience I have had at any dealer! Thanks Ronald and the team at brogan

Met with their internet guy Brett who referred me to a Salesman Alex very good went through the deal drove the truck home few days later

Very responsive, stayed in touch regularly.

Great service nice sales staff

great people to work with

The sales person was very knowledgeable & helpful. He new I wanted a certified used Cadillac Escalade ESV Platinum Edition

Great experience however the vehicle was disabled during the test drive. We made a great deal and they will make the necessary repairs, which is part of a recall. I plan to pick it up today.

Top service in all regards! Honest, fair and accommodating. Located in New Jersey, I came from Ohio to purchase a Cadillac ELR. Anthony was extremely helpful through the whole process and even picked me up from the airport. I would highly recommend Brogan.

Quick response to emails.

They attempted to contact me immediately but i dont think im ready to buy yet. I will keep them im mind for the future

Very helpful staff and honest

I have been to several dealerships looking for my next vehicle. Upon reaching the sleek sliding doors of Brogan Cadillac, I realized this experience will be very different. You enter the sales floor with an open/multi leveled floor plan and immediately appreciate the level of luxury this place offers. I was paired with a fantastic sales consultant by the name of Mr. Cliff V. He was very prompt, courteous , and personable in all proffesional aspects. 3 days after my visit, and I purchased this beautiful vehicle. Thanks to everyone at Brogan Cadillac for the experience you would expect from a Luxury Dealership. I hope this review helps someone looking to stop in and eases the decision.

I contacted this dealership. Got a response back right away but the Corvette got sold.

yes , got back to me .......a little over priced for the shape of the car........ but seems like a great dealer to deal with

There are very nice courteous and professional. They responded quickly.

Great dealer, I brought my truck from them. My sales person was not to helpful. He Never would call me back, I had to call him several time still to this day he has not called me. Since I liked the truck I returned to the dealer and another sales person was very helfpful, it's because of that second sales person that assisted me I am able to rate this dealer. The financial representative could have been a little more friendlier, he never asked if I would like to buy an extended warranty since my car was used, it seems as if he was in a rush to get me out his office. , other then those two things, I had a good experience with this dealer. I would buy from them again. I don't think that these two people who could have been having bad days effect my rating of this dealer.

Great team to work with, they made the deal happen I am very happy

Great there the best 5 star brought the truck

The dealership called me made appointment for me too see vehicle. Drove 30 miles to dealership. When i arrived. Waited 30 minutes to see salesmen. Vehicle was sold.

So far excellent service. Great sales team.

professional, courteous. great buying experience

BUYER BEWARE!!!!! I purchased a 2015 CPO Escalade from them in April 2017.The car has been in the shop more than on the road .If you like to hear I'm sorry or we don't know how this could happen this is the dealership for you. They excell at taking your money after that they are useless. They claim to have inspected the vehicle and certify that it was a CPO . After paying $60,000 I arrived to pick up the car .At the time of delivery there was no front licence plate frame on the vehicle nor was there any gas in the car. I had to wait in the parking lot for the salesman to go get gas so I could get home. I also had to wait for someone to install the front licence plate assembly as well. They lost my registration documents and it took over 3 weeks to get that rectified .They had to issue me a second set of temporary plates so I could drive the car. In addition once I got the car home I discovered that the interior of the car was never detailed because the back of the car had dirt and debris in it. In addition the front drivers side seatbelt was defective as well as cracked reflectors in the rear and missing plastic caps on the inside seats. If this car was inspected these minor things would have been addressed ,THEY WERE'NT !!! . They figure we certify the vehicle as CPO give you a warrenty and any problems you have you can have fixed by the dealership.When I went back to have these things fixed they ordered the wrong parts. No attention to detail, obviously all they care about was taking my money.When I sat down with the finance guy to finalize the deal all he did was complain that the dealership wasn't making any money,just what I want to hear after giving him $60,000 dollars. As I am writing this review my car is at another dealership having all the fuel injectors replaced after only putting on about 1000 miles since April.When I went back to complain the salesman Ron actually ignored me as he was with another customer. I don't normally write reviews but I am so digusted and frustrated that this is all I can do to help other people not go through what I did . I did write a negative review on thier website only to have it removed by them ,so if you read thier reviews you will only see how great they are.Stay away at all costs!!!

Very responsive and honest. I liked dealing with them.

The dealer only contacted me to tell me to come in to test drive when I wanted the lowest price and interest rate over email before I make the 2 hour drive. Haven't heard from them since. I will buy somewhere else.

Quick call back and more ran helpful....wish I could have bought that Tahoe

responded quickly and answered my question

The service is second to NONE. Great experience. No pressure. They make you feel like family. You want to do business with them.

I didn't close a deal but they did try for me.. Reason was, my credit didn't support me But Brogan Caddilac i would recommend to everyone for their new & pre owned Caddilac Merve my sales rep & gary mrg were very professional "Cheers" for first class service Thanks

Well there called me to go to test drive this car I just haven't had the chance but now I'll try a bit harder to get the job doneb

Very good car dealer.

They got back to me quickly. Unfortunately the truck was sold

Received email and phone call with needed information. Very nice follow-up and good communications.

Very responsive in providing requested information

Good communication but I did not purchase the car. I thought the price was too high.

rapid response from the dealer

Great service I bought the car

They sold the terrain out from under me to a salesman's daughter. Would never go there again very bad salesmanship. I guess if you don't buy a Cadillac your a nobody. Shop elsewhere for a car.

This was the best car buying experience I've ever had in my life! The sales staff was so kind, friendly and just overall great to work with. They went above and beyond in every aspect from pulling our new car and trade in out of the rain and under the overhang of the garage so we'd be dry changing out our car seat to putting our home address in the GPS system for us - just all around a great group to work with:)

It was great very helpful!! would tell friends about it!!!It

Happy with a new Land Rover, courteous and professional in every way

Very professional

Got back to me very promptly.

They were very helpful.

I was not happy with the responsiveness I received from this dealer. Their pricing was stated as "high" and when asked how the justified the added cost they chose not to replay. The price has since dropped $2,000, but is still stated as "high" by Carguru.

Manager was great, professional and courteous. The salesperson (and I use that term loosely) was seriously lacking in people skills, communication skills and any sense of salesmanship. Total loss for the dealership, I bought at another dealership.

Good.