About Us

Family Owned and Operated Pre-Owned Auto Dealership. Offering a Large Selection of Luxury Cars, SUV's and Trucks at Competitive Prices there is a Variety of Financing Options Available!

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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Aug 27, 2025
Nice people. The dealer told me he was going to call me back and didn’t but overall very nice people
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Ted
Jul 9, 2025
Just browsing but they were quick to respond.
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Aug 3, 2024
Mike reached out to me right away and and I ended up purchasing a different Mini Cooper from them that was an even better deal. I love my car! He was kind, professional, answered all my questions, let me test drive and overall made my experience a positive one! Thanks, Mike!!
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Felix
Jul 13, 2023
I called and salesman gave me information about the vehicle and was very nice .
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Aug 25, 2022
Awesome Experience!! I had been looking for a car for a few months. The credit I had def was not bad credit, but it lacked credit history. I found this beautiful car online reached out to the dealer spoke with Michael Green. I advised him what I need as far as down payment, car payment. He called advised that he got me approved with all the things of my request as well as got me an better interest rate then I expected. The car drive beautiful from Jacksonville, Fl to Orlando, FL which is A 2 hour drive.
2 of 2 people found this review helpful.
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Aug 25, 2022
Response from current dealership:
Thank you ma'am it was a pleasure assisting you.  As always if we can be of further assistance please don't hesitate to call.
May 13, 2022
Very responsive great talk
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Brian
Oct 20, 2021
The purchase was easy! Ryan got me approved and the deal was done in no time at all.
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May 14, 2021
Car was dirty, no care into cleaning it. Dash torn, plastic chrome on console peeling! Drove over 3 hours to get there only to be disappointed!
4 of 6 people found this review helpful.
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Juanyae
Mar 3, 2021
Dealer didn't honor cargurus pre-qualification. Wanted over half of truck price as down payment
6 of 8 people found this review helpful.
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Ethel
Mar 2, 2021
Friendly and helpful staff
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Feb 19, 2021
Great customer service!!
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Aug 24, 2020
They were polite and answered my questions, but the truck I was looking at did not suit me.
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Jun 25, 2020
While i did not buy the car, Brightway was very friendly, helpful and allowed me to closely evaluate the vehicle.
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May 30, 2020
It was ok they worked hard for unfortunately it didn't work out thank you
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Desalegne
Apr 5, 2020
Good car with good discount
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Sam
Mar 6, 2020
Took the time to answer all my questions
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Feb 2, 2020
I had a great experience with them very helpful very Informative
1 of 1 people found this review helpful.
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Richard
Oct 25, 2019
They are great buying the 07 f-350 to day
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Nickolas
Oct 22, 2019
Purchase the car from them,and they will work with you
1 of 1 people found this review helpful.
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Marshall
Sep 26, 2019
Excellent communication and service.
1 of 1 people found this review helpful.
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20
Jul 16, 2019
Overall good visit just a little more mileage than I care to purchase
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Katherine
Jul 7, 2019
Bought this car the dealer was very good
2 of 2 people found this review helpful.
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Travis
Jun 14, 2019
The guys at Brightway were very pleasant to work with, however communication about the particular vehicle I was looking at could've been better. Nonetheless, they had a fair selection of cars that were all very fairly priced, and the customer service was good.
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Mar 11, 2019
I love it
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Feb 12, 2019
Ryan tryed to help me to the best of his ability and is still trying to help me I recommend dealing with Brightway auto. Sales be4 looking too much it will be worth your time. There nice people and will to listen to your interest
1 of 1 people found this review helpful.
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Nov 15, 2018
Information exciting and helpful.
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Interested
Jul 27, 2018
Dealer was straight forward and to the point. explained all charges very well.
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Jul 9, 2018
Friendly sales person but the dealership is not good looking. It’s tiny, run down, and the cars look the same. The car I test drove had a non-working stereo, broken windshield, dented side, and was infested with ants! None of that was described online ahead of time. Worst of all they were firm on price with all of that! Would not recommend.
7 of 7 people found this review helpful.
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Lookingforacar
Jun 10, 2018
Started out good. They replied next day through email. I asked some questions and they answered quickly. I arrived next day around 10am to take a look at the vehicle. There was a gentleman there who was kind of rude, says he had a mandatory meeting and that no one was there to help me, told me to come back in 2 hours and I did not return.i found exactly what I was looking for a few places later on the same day.
6 of 6 people found this review helpful.
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Jeremy
Apr 1, 2018
Customer service was very friendly and professional. The people were great. The issue lies in the product. The day after buying the car it wouldn't accelerate over 35 mph which led to getting pulled over by a state trooper. Luckily, they escorted me to my exit. I paid to have the car towed back to the dealership and they fixed the issue. I had to pay to have it towed back and it seemingly was fine. Then it rained for the first time which is when I discovered the weather stripping on the windshield was cracked and was leaking in the car. I was able to remedy this with some store bought silicon product. Then I started getting buggy issues with the driver side window working when it wants to and now the latch on the rear gate does the same thing. It basically opens when it wants to which is about 20% of the time currently. Then the brakes started squealing so I had to go get those taken care of. Now I'm sitting, broken down at almost midnight with my 3 yr old and 4 month old girls because the car is overheating and the radiator reservoir doesn't seem to be pulling in any coolant to the radiator. It's just been 1 thing after another with this car and I am extremely unhappy with it. This was supposed to be a vehicle to help me and my growing family go visit our family in Alabama but now I'm looking at having to cancel our trip since I can't even drive this thing in town without issues. I haven't even had the car long enough to make a payment on it yet.
13 of 13 people found this review helpful.
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Feb 6, 2018
Excellent customer service!
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Michael
Jan 30, 2018
Responded answered questions , polite
0 of 1 people found this review helpful.
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David
Jan 24, 2018
Quick response. Professional and personable.
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20
Jan 7, 2018
The car was still available. very pleasant gentleman on the phone.
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Dec 6, 2017
Good communication
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Nov 6, 2017
Great customer service, responded quickly and was extremely helpful with my purchasing experience
1 of 1 people found this review helpful.
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Brian
Nov 5, 2017
Dealer responded promptly.
1 of 1 people found this review helpful.
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Nov 5, 2017
Very good
2 of 2 people found this review helpful.
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Mike
Oct 17, 2017
Brian. Answered all my questions and pre-qualified me. He was real professional.
2 of 2 people found this review helpful.
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Lonnie
Sep 24, 2017
Great customer service.
2 of 2 people found this review helpful.
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Sep 5, 2017
Very good job information given on the vehicle I inquiring about. Dealer knows his numbers and how to make things work on a good deal.
3 of 3 people found this review helpful.
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Emily
Jul 25, 2017
I had a really great experience, they got me a great deal with no hassle.
2 of 3 people found this review helpful.
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Denise
Mar 2, 2017
Great service. Very nice salesmen.
2 of 3 people found this review helpful.
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michael
Nov 22, 2016
Real easy to work with gave out on us good information could not make a deal only because of my situation otherwise I would have and I will be going back
5 of 6 people found this review helpful.
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Chris
Nov 8, 2016
The sales professionals were very knowledgeable and courteous. Location was easy to find and the overall experience was one of the best I have had when looking at cars.
5 of 7 people found this review helpful.
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CARLOS
Oct 24, 2016
Great experience, friendly and helpful
2 of 3 people found this review helpful.
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Michael
Sep 25, 2016
The experience was great and i would recommend any one
2 of 3 people found this review helpful.
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Jeris
Sep 10, 2016
The car I wanted was sold so I looked around the lot. I understood that most of the cars on the lot are 100k miles or more so I had some patience while looking around but the vast majority of the cars were falling apart. Literally. Bald tires. Busted out head and taillights. Panels falling off. You name it I saw it. Of the 5 cars I looked at only one was decent enough to make an offer on. Then the owner Bryan tried to low ball me on my trade so I left. Needless to say, I'd never go back.
17 of 18 people found this review helpful.
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Oct 4, 2017
Response from current dealership:
We are so sorry that you are unhappy with your experience here at Brightway Auto Sales. Our number one priority is to make sure that our customers have a happy interaction here at Brightway. We will be reaching out to you so that we may remedy the issue as fast as possible. You may also reach us directly at brightwayautosales@gmail.com
Sep 10, 2016
This silver '08 E350 for 9900 bucks seemed to be the bait. It was sold they said but it kept popping up in advertisements over the web. Not impressed with it.
8 of 8 people found this review helpful.
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Elaine
Aug 23, 2016
My son loves the car! Thank you Ryan and Brian for all of your help!
3 of 4 people found this review helpful.
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Mark
Jul 30, 2016
Called, was told car sold. 6 days later saw same car listed again on their site. Wrote ugly email and owner, ryan, called and said sale didn't go through. That's why listed again, however it was just sold that morning.
5 of 5 people found this review helpful.
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Sylvio
Jun 28, 2016
This dealer showed some integrity by contacting me after the scathing review i left on cargurus. He did change the description Closer to true on the vehicle in question. I did review the other descriptions on other vehicles and ALL are mint or like new. I suggest to question these descriptions before riding over there. It's hard to believe that 20 cars with over 100,000 miles are all like new or mint. I suggest to these owners to be truthful in their descriptions. They do have low prices, but you get what you pay for. I'll check next month to see if their advertising changes and raise my rating higher then.
7 of 7 people found this review helpful.
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Carlton
Jun 5, 2016
My wife and I took a 9hr train ride from Raleigh NC to Jacksonville FL after me having several conversations with Bryan/Brian and his business partner Ryan. Once we arrived I called Ryan answered to say that Bryan/Brian didn't tell him that I was coming to not look at the car but BUY the car. Ryan Said "you came all this way just to look at my car; the car is in the shop and I don't know when it will be ready." After spending $128 to get there I had to spend additional $289 to ride the bus back home and all Ryan had to say at that time was, "I don't know how to help you." Well, you want to know my review I out of a little more than $400.
11 of 15 people found this review helpful.
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Oct 4, 2017
Response from current dealership:
We are so sorry that you are unhappy with your experience with Brightway Auto Sales. Our number one priority is to make sure that our customers have a happy interaction here at Brightway. We will be reaching out to you so that we may remedy the issue as fast as possible. You may also reach us directly at brightwayautosales@gmail.com
Laurence
Jun 2, 2016
Polite knowledgeable and very accommodating.
3 of 4 people found this review helpful.
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Neal
May 12, 2016
They called and were very professional. I ask for a carfax report but I never received it. A few days later they called a second time but by then I had changed my mind, assuming there was a reason they didn't send the report.
2 of 3 people found this review helpful.
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John
Apr 3, 2016
Quick response , friendly staff, and really good financing approvals. Highly recommended !
2 of 3 people found this review helpful.
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15
Amy
Mar 21, 2016
I was there for 39 minute to see a car and he fiddled to mention a check was being wired for the exact vehicle. I was wanting to finance but could do cash. They wouldn't clarify how much interest charge or fees to finance without doing application and pulling my credit. Given the person had wired the money, it tonight it was not very helpful to me. I will ask if there is a pending sale before I drove there next time to see a car. It was a good deal and they seem nice but it could have seriously lowered my credit and expose my personal info. Wasn't thrilled-
6 of 6 people found this review helpful.
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Mar 7, 2016
I found what I wanted online and went to the dealership. The car was exactly what I found in the pictures and the price was where I wanted it to be. I met Brian when I pulled up and he helped us through the entire process. The whole process was very smooth from the test drive to the the financing. He even showed me all the cool features the car came with. Expect no surprises here.
4 of 4 people found this review helpful.
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Greg
Feb 29, 2016
I bought my daughter's first car from them , the prices are very fair and blow market price , even though we bought the car As-Is and no warranty , when we had a problem with the car they fixed it for free . the financing was so quick and overall we spent an hour there.
3 of 3 people found this review helpful.
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Scott
Feb 29, 2016
Came across these guys using Car Gurus. Ryan and Brian were great giving me a quick, no hassle deal. Highly recommend if you are looking for laid back car buying experience.
3 of 3 people found this review helpful.
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Just a Normal guy with a blank check in there pocket.
Feb 25, 2016
Dealer responded fast but when I went and looked at the suv. The owner told me they just received it but it had been advertised for over a month on craigslist. Very dishonest.
4 of 5 people found this review helpful.
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