Bridgeland Auto Brokers

Great experience. Would buy there again.

Salesman Tom B. was assigned to me. Prior to this I answered all the questions (trade in, vehicle I wanted, etc.) I made an appointment for a specific vehicle and verified this the morning before my appointment. I arrived and Tom then checked to see if the vehicle was still available which it was not. Either he is incompetent to not check when a prospective customer’s choice vehicle is no longer available prior to an agreed upon appointment or he was aware and intentionally did not tell me in order to sell me something I did not come in for. Either way, unacceptable and I will no longer consider buying from this dealer.

Very nice

In talking stage - dealer responded immediately

The dealer was great! Went with a different car for a better price

Great place to buy a car great sales people that work there I’d recommend Buying a car from them anytime go see Dave

Awesome experience top notch used car dealer

Awesome people to work with.

Tony was fantastic! Highly recommended him!

A salesman from the dealership did contact me and we discussed my truck interest. He also followed up with me a few days later. All in all I was satisfied with his interest in helping me.

They contacted me quickly and seemed very nice.

Prompt reply with specific answers to my questions.

Good experience

I thought these guys were really responsive, sent additional pics upon request. I didn't end up purchasing this car, went with another one, but I would not hesitate to go to them if they have something I'm interested in.

My experience was not great. The sale associate I worked with seemed to be preoccupied and I felt like I was disturbing him. Deal did not get made it was out of my price range and they would not move on price. Ended up finding a good deal on this car in New Jersey even with the travel expense. Cars seem better priced near large cities

Excellant

Very Pleasant to deal with. They had a truck that I wanted and I wound up taking it home. I'm currently enjoying the truck very much.

Great service but could not make a solid deal. Dave is a great salesman!

They responded by texting and calling within a few hours.

Saleman set appt. Wasn't there at the appt time. Different salesman saw me, but didn't have any of my information. When I mentioned the car I wanted to drive, I was told it had been sold. Walked out. An hour wasted. Totally unprofessional.

Accommodating and met Me to test drive the vehicle.

Chip was friendly and helpful. Unfortunately, the vehicle did not end up being what we were looking for.

Very helpful made our experience at ease with all the covid19 mandates. Top notch in my book.

Great Dealership! Very good communication! Josh Christian Is the sales rep you want. Josh took care of me every step even when a selected vehicle didn't work out and that's when you know a dealer is good.

Propt service.

Very good and helpful

Great place to do business with, staff knowledgeable and pleasant to work with. Test drive and price reduction were well worth doing business here.

Great people over at bridgeland!

Good experience

Didn’t buy a car yet. But dealer is helpful, easy to communicate with. Highly recommended.

Responded quickly

Ashley is a pleasure to deal with. She’s been very helpful and patient.

Response was very good

Nice people and great cars.

Very helpful and accommodating. Highly recommend. Great facility.

Great dealership

Very happy great service

Excellent all round!!

Good follow up

They are an awesome dealer gave me a good price on the car

not a good service. it already gone. even they did not know that. i drove 40 miles.. not gooood....

I called the dealer in the morning and even though my representative wasn’t available I was still able to speak with somebody and test drive the vehicle later that day. The truck itself was very presentable as well clean throughout. Immediately on arrival a sales rep was helpful on getting me service, he appointed me to the appropriate sales associate and was able to Test drive the truck. The staff was for the most part very knowledgeable in processing the paperwork and handling any issues that I had encountered. I definitely would recommend the dealer to anyone looking for a clean ride especially if your in the area.

The experience was the old fashioned high pressure sales pitch: What can I do to get you in that vehicle today? Since purchasing, I have found other trucks online with similar mileage of the same year for less. The real kicker was signing off on the car fax on our way out the door, after hours of waiting around and finalizing all the paperwork, then we find out that it had been in an accident!

Excellent experience and staff. Professional, quick and a great inventory. Highly recommend!

They treated me with respect and didn't run me around. Cut and dry, I'll be back for that subaru lol

Dealer responded very quickly.

Responded fairly quick, had already had a response from another dealership first so, we went with the one who responded first.

the car i was interested was sold but was at first told they still had it. still listed for sale days later , just wish thier listing was kept up more up to date

Very pleasant

good got me the info i wanted

Contacted me right away

Excellent

Sold use what we wanted at a fair price. Would I buy from them again, yes!

They contacted me on the next day. Seemed to be honest about my trade and ready to deal. No feel good numbers on price, just honest numbers. Not pushy on selling me what i did not want instead listened to my needs and advised me they did not have one at this time. They could have tried to sell me what i did not need but instead decided to look for one to fit my needs. Honesty goes a long way when most just want a sale. Good job. I will be checking back with them in the future.

These guys are the best. I got a great deal for a super car. There were no surprises except for another great deal on a warranty for 80k miles. Check this place out.

We purchased vehicle it was a good place to do business very professional. So far very pleased

Speedy response

I recently purchased a 2013 Ford Fusion SE from Bridgeland Auto Brokers and the sales agent Kevin was great. From day one he was extremely professional, very good with communication, understanding, and wasn't pushy when attempting to sale me the vehicle. Their staff was very accommodating, upon my arrival there was a minor issue with the vehicle but they did everything in their powers to assure that i drove away a happy customer. Also while wrapping up the paperwork i overheard a conversation that the owner Rob was having with another customer. I must admit that i was 100% impressed with Robs honesty and it made me feel even more comfortable moving forward with my purchase THANKS GUY'S

Wonderful car buyong experience. Quick ,easy and hassle free!

Great Place, They were straight forward and honest with their costs as much as a salesman can be. I would recommend Bridgeland Auto to my friends and family. My wife is planning on getting her next car from them as well. great experience , great vehicles.

Good job

Told me they were straight shooters, offered me half of what my truck booked for. Then when I walked out they chased me down and offered me $1300 more would move off their price left me in parking lot waiting. I called back inside and they told me they'd call me back all after driving and hour there . So to say not a good experience

Good experience and good vehicle, just More than we wanted to spend.

I waited like an hour for Bill to get done with a customer after I drove over an hour to get there

Easy people to deal with , willing to work with you without the cliché dealership bullcrap . Owners and salesmen make it a point to treat the customer with respect .

Great over all. Dealership response was quick and professional.

I've had dealings with other places over the years . I have to say Bill gave me the most honest and informative experience I've ever dealt with . They have very clean , better priced vehicles to chose from .

Good dealership !! Truck was as advertised - fair price & great service. Would deal with again.

Bought the truck ,they were very helpful

I definitely recommend this place to anyone looking for a vehicle they are extremely nice and easy to work with

Quick and timely follow-up. Clean quality vehicles.

Not good has me drive all the way there and that truck they sold and new it so they tried getting me into another and didn't even want to help get me financed unless I gave them $4000

Bought a car, price was excellent, pretty good experience although they tried to sell me the car while it still had a lien on it. They wanted me to finance through them - so they could hide the lien from me ????

Very responsive and a pleasure to deal with in negotiating a car purchase.

Dealer was right back in touch with our interest in one of their vehicles. No pressure to buy and treated us very well. Also they worked with us to contact previous owner to buy some extras that were not traded in with the vehicle. Thanks

Very professional

Excellent! The price was great. The salesperson, Glen was wonderful. The process was very easy. I even locked my purse in one of the cars that I test drove and didn't realize it right away. Glen drove back to the business 40 minutes one-way that evening so I wouldn't be without my purse.

All the people in Bridgeland Auto Brokers treated me very well as a matter of fact when I had a problem with my car that I bought there they took very good care of it I am very happy with the way they've treated me and I would buy another vehicle from them anytime

Sales associates were great and we were all set to buy but then there was a problem with vehicle.

I ended up buying a car from Dave from Bridgeland and these reviews really helped me decide on whether to pull the trigger or not because I was coming from Buffalo which is about 3hrs away . So it was important to me to let others know how I was treated. it was quite the investment of both time and energy in getting a car so far away. I was able to successfully hold the car with a $100 deposit and picked it up about 5 days later. This had me quite worried that I would be another customer that would have the car sold out from under them like another reviewer on this site.. Upon seeing the car in person it had quite a bit of extra wax and scratches in the paint around the entire car. I brought this up to Dave who then brought it up to the owner. We all went outside, checked out the car, and the owner not only apologized but he said he's have someone wetsand it all down for me. He also said that since I was in Buffalo he'd have someone meet me halfway in Rochester after the work was completed to drop the car off. This also told me they had confidence in the vehicle because they were willing to risk being stranded if something happened. As promised, Dave dropped the car off about 1.5 hours away from Bridgeport and I was able to pickup the car without incident on time. The car looks a ton better than it did before, it drives great, and was super clean. I have had my car for almost a month now and can say that it's been a solid car. I drive a lot for work and already put almost 4,000 miles on it. Bridgeport seems to really care about their reputation and they do sell a lot of cars for a seemingly small place. I've never bought from a dealer before because of the whole "sleazy car salesmen" persona and horror stories you hear all the time. I am happy to say that these people break that mold. They followed through on every promise they have made and I would recommend them to my friends and family. No one selling a car can promise you that it's going to be 100%. However the customer needs to help mitigate these risks by viewing the carfax/autotcheck, buying a low milage car, and choosing a highly rated auto maker who has a history of making quality cars. If you do your homework and work with honest people like Bridgeland I think you have mitigated that risk as much as you could have and your chances will be very high that you will be quite happy with your purchase like I am! Goodluck to everyone!

Top shelf organization and staff. My wife and I recently visited Bridgeland Auto Brokers and had one of the best car buying experiences we have ever had. The salespeople were very helpful and funny, Buddy the owner even greeted us during the process and assured us all of our concerns would get handled and the car would be delivered to us in time for Easter Sunday. Bridgeland Auto kept their word and delivered us the vehicle when they said it would be ready and it was in great condition and everything they promised me was accomplished. My wife and I have bought many cars and chose to read a lot of reviews before visiting Briodgeland, what stood out to us was the number of VERY happy people who had a great experience with Bridgeland Auto Brokers and how hard they worked to get us our vehicle on time with all the our concerns addressed. We were very impressed with the operation as a whole, the cleanliness of the facility, and the awesome deal we got thanks to Dave, our salesperson, he was absolutely awesome and very professional about the whole process despite all the challenges we presented to them. If you are looking for a friendly place to buy a great vehicle at a great price, I would recommend Bridgeland Auto Brokers, they know how to take care of people.

great

Went to look at it, sales rep just handed me the keys to test drive it, didn't take the time to even show me the vehicle. Then when I filled out the online app in the am and didn't gear back, I called and was told he was too busy to even look at it. So ended up going else where to purchase a vehicle.

I e-mailed back and forth about a couple of trucks I was really interested in with a sales person David. I had some basic questions and he wanted me to drive up there. Seemed to busy to answer my questions. I get it and I would never buy a vehicle without seeing it and driving it. Even though the dealer is over 2 hours from me I was planning to go and check out 2 different trucks they had on their lot. But after David's customers service dealings I have to say there are many other dealers out there who are more then willing to answer questions and make deals!!

I was in contact with a salesman whom stated he would take the payment over the phone to hold the car. Then called back nd wouldnt take the payment over the phone and told me to hurry and come in. I left work early and got there and another family purchased the truck. But when I got there they tried to sell me other trucks that I wasn't interested in.

Dealer responded very quickly.

Truck sold before I could find any information out...Told him what I was looking for and gave him my contact info Told him I was a cash buyer.Found out theres been another Colorado there for over 2 weeks and he never bothered mentioning it to me. Ill find someone who wants to make a actual cash sale. Not worth my time.

car was dirty and in a standing puddle of water - clearly sitting for a while - some kind of nest in engine compartment

took several phone calls to get an answer ..then listing had an error that hasn't been corrected

Monday after the salesman called to say the car had been sold, he call back with another option car to buy(#1) KUDOS to Tom. During the sales process, Tom was great, and answered all of our questions, and overall made us a great deal. Thank You, Tom

I wrote a previous review, I have to say the dealership came threw and got me my truck!!!!!! Rob owner and Dave my salesman came threw in the clutch!!! Took care of any issues worked fast and on point, I didn't have to do anything but sign my initials 3xs!!!!! Great ppl do do business with, a lot of choices on there lot, clean and they take care of there cars!!! Deff recommend buying a car/truck off Dave he's the man!!!!

Slow service didn't even end up doing business with after wasting 1 1/2 weeks in communication avoid Sergio he will waste all your time

Bought the car, and it is a good one. The dealer was very easy to work with.

the central square site was rude and negative. He tried selling me a car that was complete opposite of what I wanted. I felt like I was being taken advantage of because I was a young female. I decided to go to a different dealership even after being offered the car I wanted because of customer service alone. The second he started talking I got a bad vibe and once he started talking deals I knew I was being taken advantage of.

Received email response immediately and got phone call from salesman the next day. Very comfortable talking with them.

Very friendly and not pushy.Explained the process and talked me through it and was very honest

veryhelpful,friendly and knowledgable. Andrew was a doll and very informable.

I talked with Colleen at B & M Used Cars and she was very polite. Nice customer sevice. Thank You