Brick City Motors

Responded to my Requested Needs!

Very helpful!

Dealer is great and still waiting to meet with them on the 22nd

Patient.friendly

They was very professional someone just beat them out on my business I wish I would of dealt with brickcity motors

I called to see the car (I live in South Jersey btw) When I got there the car the 2 front seats were all ripped up. The pics in guru only show the back seats. Test drove car was making noise they said it was the brakes. They said they having a sale tried to sell the car go more than asked. Luis is a politician all lies.

Car sold but still posted

Red flags !!! Engine light is on the car wheel rims all rusted!! Hood needs paint!! Not worth 10,500 glad I went to look in person!! I looked on carfax had front end accident !! Had to be towed from accident location!! Don’t buy this car it will cause Major headaches!!! Driver side has no seatbelt. Either … I left quick!!! Gut feeling that this is a shady dealership

Excellent Company and wonderful people

Got back to me pretty quickly, answered all my questions just wasn’t the car for me! But very nice to speak with

Went to test drive a vehicle, the vehicle had issues like a check engine light, needed a wheel alignment and balancing, the lock/ open switch was not functional, window buttons neither functional. They told me to pay for the car and come back in 1-2 hrs and they would repair everything on the car, so I paid close to 5500 for it. Came back and the car was nice and clean, I inspected it once again and the check engine light was still there and the functionality of the lock switch and window buttons we're still not working. I asked the sales rep what's up with that, it seems all ya did was wash the car? He informed me the mechanic did the best they can, at which point he was hurrying me into closing the deal and I told him I want a refund, he insisted that to come back another day and they'll fix the issues. I ended up speaking to the service manager and he told me the same thing. But by that point I wasn't interested in wasting my time anymore. You don't drive off w/ a broken car period

Very responsive but I wanted to buy out of state so decided not to pursue.

The dealer's agent was prompt in responding to my inquiry and followed up as needed.

Quick professional contact. Highly recommended.

Very good customer service

I spoke to the dealer. They were very responsive and professional. I wish I would have spent the extra shipping expense to buy the car from Brick City Motors in NJ and ship it to Mi. BCM seems to have better stock and actually inspects their own vehicles.

Dealer contacted a few days ago & said he would send more information, I haven't received that yet.

Good time talking with the owner

Good

They were very nice and polite, except that the car was sold before I got there. Things happen what are you gonna do

Stayed in contact consistently.

They got right back to me!

They got back me right away!!!

Complete waste of time. I traveled 2 hrs make a meeting with Gary only to be told he was busy. I then submit my documents with someone else who had me wait another 2 hrs just tell me I needed more money down when I hadn't even chosen a vehicle being that the original vehicle I went to see was in no condition to be sold. Still dont even know how much I was approved for and I walked in with a pre approval agreement.

Great services

He was super nice, transparent. Will be referring people to gary!!

quick response, polite and understandable

Big Lou made me feel like his little brother while handling business swift and professional.....They stayed in touch with my Wife and Myself since we started searching for the same E320 due to mines getting hit on New Year..... Big Lou I'm calling you before the afternoon.....

Great 5 star out of 5

Responded quickly and professionally. I did not go through with any deals. The Kia forte 5 was to small of a vehicle. Definitely would recommend and return in the future. Thank you Brick City Motors.

Awesome and professional

They responded quickly and the rep was very courteous

Very good everything was good experience with the person was very nice

Very kind staff, didn't try to sell us on anything at all, happy to let us go for a test drive at the end of the day right before closing. Seemed like down-to-earth people. Thank you!

They were able to answer my questions about the vehicle in question. Still deciding at the moment

Everyone was polite they made my car shopping experience fun and smooth.

Excellent customer service...Best I've felt with..

Gary L. was personable curtious & likeable, however; we agreed to gather details to firm a deal including my electronic deposit, l was given no opportunity to send it w no reply all day untill very late evening. I was then informed th next day (wen they wer closed) th car was SOLD. I xpected som notice from Brick to that extent b4 l was totaly eliminated from th deal. O well.

Just kept getting a generic email no one personally reached out to me with the information I requested. Not good practice on there part.

Great response

I am pleased with the dealer getting back to me.

Good personal

Reached out to dealer 09/15/2019.Receive a response on 09/16/2029 from Angel Campoverde. Called Angel 4:30pm east coast time,was told he was with customer and would return my call. Never happened. On 09/17/3019 Texted dealer after hours and was told I would be contacted on 09/18/2019 during business hours. As of this review have not received a call back or even a text from the dealer. Dealers communications personnel do not seem to be very professional.

Manny contacted me right away, unfortunately the Bronco was already sold but Brick City Motors were very professional and had good communication.

Angel was my salesperson, he was very helpful, nice, and knowledgeable.

Best response ever

Dealer was very nice. Just to far away.

I reached out to Brick City Motors on the 17th of May. Mr. Gary responded to me via phone on the 21st of May with pure courtesy and professionalism. He introduced me to my selected vehicle and allowed to test drive it. Explaining the process and being respectful of my personal needs was very comforting. We met on the 25th of May and he continue to demonstrate how to treat a customer. Information was explained in full detail and he made me feel very comfortable. The next department in processing was the final paperwork. This was conducted by a lady who I forgot her name ( please forgive me ). She also explain to me in detail the importance of the documents necessary for this purchase. Yes, I was completely satisfied with Brick City Motors and would recommend this dealership. Thanks you!

Good

I recommend you buy your next vehicle from Brick City. The price is right on all their vehicles, and they have a well organized staff to work with your budget.

This may be one of the finest car dealer around town.

I apply for credit and financing and wanted me to deposit $100. I don't think that's fair and reasonable

Good customer service very polite and very helpful

Very helpful and professional

Very quick reply

good communication

Response to my request for info was quick.

Went to see the element. It was buried all the way in the back. Couldn't even open the door. The salesman suck. Didn't even try to work with me.

Responding quickly

Quick response true professionalism

They respond faster. Pending to visit to take a look on the unit

Phenomenal dealership with phenomenal people !

quick to reply

Had to csll them twice. When speaking they sounded like your typicsl use car dealer, I wanted to finance this vehicle and they wouldn't wasn't a big amount of money they wanted to buy in full.

very proffesional and business wise

Car over priced, Not in excellent condition, some damage to vehicle visible in pictures - they denied on phone

They responded quick. Then called me way too many times a bit pushy

Dealer replied immediately by both telephone and email. Provided excellent information regarding the vehicle I inquired about. Outstanding customer service.

Did northeast buy this car but they were very helpful and friendly even after I purchased through another dealer.

Excellent. They called me right away. They also sent an email letting me know the vehicle had been sold and that there were similar vehicels available.

Quick response and very helpful

Dealer knew nothing about the vehicle they were trying to sell me. Lied and gave me the answers they thought I wanted to here. Told me the frame wasn't bent when in fact it was so bad that it was visible. would not recommend to anyone. If their prices draw you in, get the car checked out by someone reputable before purchasing it. Glad I did.

Fast response and good deals

Ok. I bought the car. I paid outright but for some reason they never signed the title. Now they wasn't me to go back to n.j. They should send someone to my house to sign the title. They also charged me a DC FEE for paperwork of 195,00

Very Good

nice , but they were was going to look for another car as the miles on the car I called about had a discrepancy about the miles. they never called.

Pleasant experience with them.

very responsive to all my questions. excellent service

I was provided with exceptional customer service.

They are really good guys! Carl is a gentlemen and very helpful.... Joe