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Bomnin Chevrolet Dadeland
About Us
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Today 9:00 AM - 11:00 PM (Closed now)
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8455 S Dixie Hwy
Miami, FL 33143
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Mar 30, 2026
Terrible communication, unhelpful, rude, raised price when I said I was interested
Apparently there is only one salesman that deals with customers wanting to purchase a corvette. Waited over an hour to speak to him, spoke briefly, gave me his business card. I left various messages with no call returned. Went 2 weeks afterwards and they told me the same thing, I had to wait for the corvette exclusive salesman to be available.
Feb 24, 2026
I was contacted by the dealership & told the car was available. I drove 1 hour to the dealership only to be told the car was no longer available, driven off the lot 1 hour before my arrival. Ironically, the car still shows as available on CarGurus. I was not offered an apology or any other assistance. Poor service.
Total lack of focus by the dealerships sales & sales support staff.
Price changes and lack of timely communications. The fees they charge significantly inflated the total price which was close to the MSRP when the car was new.
Just a BAD experience at this dealership...I personally would NEVER do business with this dealer.
Feb 14, 2026
I am disabled and I asked them to send me the pricing of the vehicle i wanted to buy and they would not!
Feb 9, 2026
Not much help or real communication for a real live ready to go buyer ready to order a car now. Have tried to order a new ZR1 or ZR1X. I was asked for a copy of
my drivers license and gave it to them. Was told I would be called back and NOTHING but advertising and promotional things but no real response to the new
order?
The advertised price is not honored. It's a trick to begin a conversation then they add several overpriced options to the vehicle which, are not really options, you must add them to the purchase price.
Jan 26, 2026
Response from current dealership:
Hello Patrick, we regret any misunderstanding or frustration related to pricing. Our goal is to be as transparent as possible, and we'd love the chance to clarify any concerns. Please submit a ticket at BomninSupport.com, and a member of our management team will be in touch to assist. Sincerely, Bomnin Customer Service Team
Dec 18, 2025
Gabriel was great!
Dec 24, 2025
Response from current dealership:
Scott, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Absolutely the worst experience I have ever experienced. Drove over an hour and half to see the vehicle, called ahead of time to make sure vehicle was still available. They told me they transferred it do a different location within their dealership. Drove to the dealership, truck was not there, it was at the original location. They told us that after sitting there for 45 minutes. Went to the dealership it was at, they couldn’t find the truck after waiting 30 min they finally brought it. Truck was in terrible condition, dirt and mud on the inside, scratches all over it and to top it off it had a flat tire. They made no attempt to clean the truck or even service it, told me it was liability to take it for a test drive. The truck was on the lot for 6 months and you can tell they had not touched the vehicle since the trade in, and vehicle stated to have rust in the step rails, and the interior drivers side door door jam. Sales manager was rude and they don’t care about their customers.
Oct 23, 2025
Response from current dealership:
Hi Tyler, here at Bomnin Chevrolet Dadeland, we strive for excellence, and are disappointed to hear that you received anything less. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. customerservice@bomnin.com
Oct 6, 2025
I talked to them about a car advertised online and quoted me a price in an email.
Then refused to honor it. Because the day before I told them that I would leave my house in the morning between 9 and 10
I called them a little before 10 to confirm and make sure they were going to be there. The man that I was to see wasn't there then and expected back in about 15 minutes and they were going to have him call me back. I waited a half hour and called him again and he was busy and would call me back. As the day was wasting away. I called several more times and didn't receive any response. A while later I was able to talk to someone else and was told that because I was not there at 10 they were not going to sell me the car. To start with i wasn't going to leave my house until 10 and not be there at 10 it's a 175 mile trip. That's the main reason I called them before I left so I don't have a 350 mile trip for nothing. Crooked people
Oct 9, 2025
Response from current dealership:
We appreciate your feedback and sincerely regret that your experience did not meet expectations. Your satisfaction is our priority, and we'd love the chance to address your concerns. Please submit a ticket at BomninSupport.com and a member of our management team will be in touch shortly to assist you. Sincerely, Bomnin Customer Service Team
Sep 17, 2025
Response from current dealership:
Thank you; we appreciate your feedback! We're looking forward to your next visit with us!
Large selection but the vehicle I wanted was not available upon my arrival. Friendly staff!
Aug 27, 2025
Response from current dealership:
Ryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
My sales guy went to bat for me, and got the price I was looking for. I didn't like that they charge you for Lojack on the vehicle
Aug 20, 2025
Response from current dealership:
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Aug 2, 2025
Dealer attitude is either settled what we say the price is going to be or don’t bother them. Wouldn’t recommend this dealership to a dog. Not worth my time rating them
Aug 4, 2025
Response from current dealership:
Hello Steven, we're sorry to hear that your experience with us did not meet your expectations. Customer satisfaction is at the heart of what we do, and we would like the opportunity to make things right. Please submit a ticket at BomninSupport.com and a member of our management team will reach out to assist you as soon as possible. Sincerely, Bomnin Customer Service Team
Jul 16, 2025
Response from current dealership:
David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Feb 19, 2025
Response from current dealership:
Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet Dadeland! We are always more than happy to assist you if anything else comes up. Take care!
Horrible experience... online sales are a complete scam... They list cars with excellent
prices they won't honor or don't even have the car. I've tried for over a month to
purchase the car they had listed and is actually still listed to this day. Don't waste your
time. If you do have extra time and happen to live near the dealership I suggest you go
there and see for yourself because they will lie online and over the phone. Out of state
buyers don't even waste you
Dec 15, 2024
Response from current dealership:
Hello, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. customerservice@bomnin.com
It was an abysmal experience. Only two pictures of their 2016 Lexus GS350 are posted. From 11/22/24 to 11/30/24 I contacted the dealer through car gurus by email three
times and received what I later found to have been auto-generated emails with no follow-up from a live person. I called the dealership, and they took my info and said their
internet person would contact me but never did. I called again and spoke with F.C. They sent me a written estimate, which included the following bogus charges: $999 doc
fee, $399 electronic filing fee, and $1512 dealer fee added to all cars. Per the salesperson, "This is needed to keep the lights on." So, this was a hard pass, and we bought
the car from another dealership in CA.
Dec 4, 2024
Response from current dealership:
Hi Shon, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
customerservice@bomnin.com
Sincerely,
Bomnin Customer Support Team.
customerservice@bomnin.com
absolutely horrible. They do not have the vehicle as described in the ad. The've had it up for more than 3 weeks but claim it's new, thus no photos. Complete bait and switch tacktic.
Oct 18, 2024
Response from current dealership:
Terrence, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 10, 2024
Response from current dealership:
Jean, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Oct 2, 2024
Great service, very helpfull.
Oct 10, 2024
Response from current dealership:
Patricia, thank you so much for your positive comments about Bomnin Chevrolet Dadeland! Feel free to reach out to us if you need anything. Have a wonderful day.
Sep 17, 2024
Response from current dealership:
Marlon, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Very friendly salesman Ihosvany, showed us the car, answered all our questions, and tried make the deal work for everyone. We were not able to buy the car, but it was a pleasant experience overall.
Sep 12, 2024
Response from current dealership:
Alfredo, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.
Best wishes,
Bomnin Chevrolet Dadeland"
Best wishes,
Bomnin Chevrolet Dadeland"
Sep 12, 2024
Response from current dealership:
Orlando, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Sep 4, 2024
I received an email from Miguel Mendoza ( Internet sales associate). He never addressed my request. It was just an email trying to schedule a test drive. I replied telling them what I needed and 3 days later he sends me the same exact emai with the same exact words again not addressing any of my requests. I can't believe this is what their Internet sales associates are expected to do... No work, just send a template without even reading customers email. Worst thing is that I was very interested since they seem to have great prices. What a shame!
Sep 6, 2024
Response from current dealership:
Jorge, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Aug 31, 2024
Very courteous and professional. Salesman has been in contact with me since i purchased the car to make sure that everything is fine with the vehicle.
Sep 3, 2024
Response from current dealership:
Juan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Sep 2, 2024
Response from current dealership:
Osvaldo, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Aug 29, 2024
Response from current dealership:
Hector, thank you; we appreciate your feedback, we're looking forward to your next visit with us!
Jul 11, 2024
Excellent customer service! I bought this car at a great price and with great financing all with the help of DJ (salesman) and Adrian (financial rep). Left with this wonderful car in just a few hours. Supper happy
Jul 15, 2024
Response from current dealership:
Tiana, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bomnin Chevrolet Dadeland!
Jul 4, 2024
Response from current dealership:
Lazaro, we are so pleased you enjoyed your visit to Bomnin Chevrolet Dadeland! Please don't hesitate to reach out to us if there's anything more we can do!
There was Chevy Sliverado fir 27680 with 10k on the miles get there they don't know what happen to it then this one with 3000k miles is only that price for first responders but says it no where on the listing's. Bait and switch be aware
Jun 5, 2024
Response from current dealership:
Hello Watson, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Show older dealer reviews 421
Mar 27, 2024
Very courageous friendly
Jul 4, 2024
Response from current dealership:
Hi Paris, thank you for taking the time to leave a review for us at Bomnin Chevrolet Dadeland. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
Jul 4, 2024
Response from current dealership:
Hello Robert, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I was reach out by someone that had no customer services skills but I ignore it and went straight to the dealer with my wife and
Nelson took great care of us show us several vehicles took us for a test drive. I was very pleased looking forward to make a deal
with him.
Jul 4, 2024
Response from current dealership:
Diego, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
once they found out i was from out of state all communication stopped
they told me their internet sales team out of state reps would be in contact never heard from them again im finding that alot with fla dealerships never had that problem before
i bought my last 2 cars from fla dealerships they contacted me right away but then nothing
Feb 15, 2024
Response from current dealership:
Hi Thomas, we regret your most recent visit with us was not up to the standards we strive for. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Jul 4, 2024
Response from current dealership:
Fernando, thank you! Reviews like this give us motivation and help us ensure we provide high-quality service. Have a great day!
Jan 26, 2024
Very good experience, I liked the car I'm going to buy. Today or Sunday, I'll close the deal who assisted me(Erick) very professional and the manager. Thanks a lot.Number 5 in the rate. 5 of 5
Jul 4, 2024
Response from current dealership:
Roman, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet Dadeland! Please don't hesitate to reach out to us if there's anything more we can do!
Jul 4, 2024
Response from current dealership:
Hello Craig, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent experience at Bomin Dadeland as compared to the Homestead and Kendall dealerships. Purchased 2 vehicles here after trying the other 2. Christian was extremely helpful and professional. Will never deal with the other 2 dearlerships.
Jul 4, 2024
Response from current dealership:
Hi Raul, thank you for taking the time to leave a review for us at Bomnin Chevrolet Dadeland. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Price was listed at 28,900$ for this car,
I then called to let them know I was coming the next day to see the car,
to my BIG surprise, the car price was increased to 31,900$ right before my visit! (both on Carguru as well as on
their own website). Disapointing to say the least...
I know that someone from the marketing team of Bomnin will reply back to try to "save their reputation" - but
this is exactly what happened - Buyers Beware !
Dec 6, 2023
Response from current dealership:
Hello Patrick, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Don’t trust this dealer. Drove all the way from Boca, only to find the car had been sold the week before. They continued to advertise the car for one month after.
Nov 5, 2023
Response from current dealership:
Hi Drew, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (305) 740-7475 so we can work towards a resolution.
Oct 29, 2023
Good customer service, attentive to your questions, and very kind when speaking to you.
Car advertised apparently sold. They directed me to another showroom same car, same vin number for sale over MSRP not at the discounted price advertised
Oct 27, 2023
Response from current dealership:
Hello Cristian, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 26, 2023
They advertise prices as cash sale only but when you are prepared to
pay cash, they increase the price of the car by $2500.00 for no
reason. This excludes tags, taxes, doc or other fees they refuse to
provide an itemized estimate on. I suspect they do this to drive car
guruâs algorithm to their site. Exercise caution.
Oct 27, 2023
Response from current dealership:
Hi Delbert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 22, 2023
the sales person was the best he could be he did an excellent service couldn’t ask for more everything was perfect
Oct 12, 2023
Excellent
Aug 28, 2023
Response from current dealership:
Hello Eddie, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Good evening I talked to sales person on Wednesday night and he was going to let me know on Thursday morning if the car is available for me to come look at the 2012 Kia optima all right he was very helpful so let's see if he calls me tomorrow have a fantastic night
Aug 24, 2023
Response from current dealership:
Joey, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet Dadeland. Feel free to reach out to us if you need anything. Have a wonderful day.
I wanted to express my disappointment with my recent visit to Bomnin Chevrolet. I felt neglected and disregarded during my time at the dealership. The sales representative did not show any interest in assisting me once they realized the car I was interested in wasn't high-priced enough.
As a result of this experience, I cannot recommend Bomnin Chevrolet to others. It's essential for every customer to be treated with respect, regardless of their budget or preferences. Unfortunately, this was not the case during my visit.
I hope you take this feedback into consideration to improve the overall customer experience at your dealership.
Sincerely,
Jul 6, 2023
Response from current dealership:
Hello Janine, thank you for your honest feedback. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Contacted dealer asking for final
price with all fees. Car Guru price
was listed at 12,995 but that doesn't
include the fine print on their actual
website listing an additional 2600 in
dealer fees. So really they are not
transparent in pricing. Rec'd a
response that the salesman would
send me the actual out the door price
but never heard from them again.
Jun 26, 2023
Response from current dealership:
Hi Jason, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Jun 13, 2023
Response from current dealership:
Goshen, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jun 13, 2023
Response from current dealership:
Ken, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Took days to get a call back despite multiple messages. Ultimately, I'm told they cannot send additional pics or quote/estimate unless I am physically present. I live over 4 hrs away and made clear I could pay cash after they seemed worried they might waste their time if i couldn't qualify for financing. I have purchased multiple cars that were not in my town over the past 5 years and this is the first time anyone refused to deal with me. Why even advertise online then?
Feb 10, 2023
Response from current dealership:
Hello Kitty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Jan 25, 2023
Response from current dealership:
Rod, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet Dadeland! We are always more than happy to assist you if anything else comes up. Take care!
Dec 30, 2022
Wanted to ask question about this vehicle but didn’t have it, salesman says need to order and wait for 10 months
Why is it advertised if its not ready
Jan 2, 2023
Response from current dealership:
Hi Jona, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Dec 15, 2022
After start the process to buy the truck, they never communicate with me or answer the messages, waist of my time. Not recommended
Dec 19, 2022
Response from current dealership:
Hello Gemalli, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Oct 14, 2022
Worked hard to complete the deal.
Oct 20, 2022
Response from current dealership:
Terry, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sep 7, 2022
This is the worst dealer I have ever attempted to do business with. I’ve left a deposit and within a week I’ve called 10 times and got the good ol run around… and haven’t received any information nor any help in retrieving my deposit. Their communication is the worst in the business and I really hope it improves for other future buyers sake. If I put a deposit down please keep me updated on the deal.
Remote Keyless Entry, with 2
transmitters (I only got one) Front License Plate Kit * it stated it had. (None provided) the advertised price was increased immediately upon arrival because I stated I did not have a trade in. I discovered after speaking with the salesman that it is written in the disclosure writing on the web site. Really, is that where we are now, that as long as we write it in a tiny written area it’s legal to flim flam a customer to believe we are expecting one thing and really getting another? Heck I signed all the financing paperwork and closed the deal without reading every single disclosure clause. Should have taken a day to sit down and read all that legality or should I trust that I will not find myself caught up in some small writing disclosure clause that could upset my daily life? Why can’t we as humans just make a deal that fits both parties and seal it with trust.
Sales was kind. Truck is beautiful. Price although escalated was still good.
Aug 1, 2022
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Jul 10, 2022
My experience with the dealer was good and the staff was friendly you just have to watch them on trying to sell you extra stuff.For me that was a bed liner that was already included in the package from the factory.
Jul 13, 2022
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 7, 2022
Very busy dealership, but our salesman was friendly and took the time with us to answer our questions, and make the purchase.
Jul 9, 2022
Response from current dealership:
Hi, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet Dadeland. We hope to be of service to you again in the future.
Best wishes,
Bomnin Chevrolet Dadeland"
Best wishes,
Bomnin Chevrolet Dadeland"
Jun 26, 2022
I spoke to Maria Vega the sales manager three days in row about the availability of a truck listed, we set up my appointment to go purchase the car which she told me they had 3 on the lot waiting to be purchased. She assigned to a specific sales guy name Pancho which gave me the worst experience ever...I drove almost an hour to get there just to hear the cars online already been sold a month ago, he said it's Maria's job to lie about availability of vehicles to get customers in the door..what kind of business is bomninchevrolet running here? Gas prices are high and u people think we have time to waste? I contacted Maria about situation nd said she was going to look in the matter and call me in 5 minutes, am still waiting a day later with no response..Bad customers from bomninchevrolet knowing we spending thousands of dollars to purchase vehicles nd they have no conscience.
Jun 28, 2022
Response from current dealership:
Hello Reid, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Jun 21, 2022
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!
Jun 11, 2022
Called dealership They salesman said he will get the truck ready to drive check the system said the truck was on site i drove an hour to to purchase the vehicle and I was told vehicle is not there they was waiting for the customer to trade truck in once they receive trade in..waste of time and gas
Jun 15, 2022
Response from current dealership:
Hello, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
May 31, 2022
I went to Bomnin to look for a vehicle as a last ditch effort. I walked in and was greeted by Alexander Alvarez and discussed what I was searching for. He made the process easy, and painless. My car was ordered and was able to track it through the app. If you’re looking for a car contact Alexander, you won’t regret it!
Jun 2, 2022
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet Dadeland! If you have any further questions, please give us a call. We're always happy to help!
May 22, 2022
"My worst dealer experience in over 20 years"
I received the information the same day, perfect, they
contacted me by phone immediately, they gave me all the
necessary information and confirmed that the truck was still
available.
2 hours before driving to the dealer I called to confirm that he
was still available, they said yes....
I drove 45 minutes to the diller, and the salesman who
attended me told me "they give you the information from a
call center" that truck is not here, it has already gone to
auction REALLY..
I left the dealer and called again and they confirmed that the
vehicle WAS AVAILABLE, it is simply a lack of respect for
customers.
I do not know if the seller was not interested in wasting his
time because it is a very economical vehicle and his
commission would not be worth his time... or in fact the
vehicle is only used to attract customers to the dealer.... I can
only speculate
NOTE: To the Manager , contact me if you need more details
, you have my information
May 20, 2022
Response from current dealership:
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
May 11, 2022
Excelent .. Good detalles, eficient and helpful ..
May 13, 2022
Response from current dealership:
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
Best dealer in south Florida with a great manager Yalain and his teammates thank you Yalain!! I already bought 2 corvette and a Tahoe from them and a 2022 corvette that just order !! And for my son that is a marine a 2022 LT1 Camaro!! Will recommend to anyone
Apr 15, 2022
Response from current dealership:
Hello, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
Apr 8, 2022
-1 your $3000 over Kelly Blue Book when you decide to get back to reality let me know
Apr 12, 2022
Response from current dealership:
Hi Daniel, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
After contact the dealership refused to answer if Orr how much of a premium they were charging in excess of MSRP.
Apr 4, 2022
Response from current dealership:
Hello Mark, customer service is extremely important to our team here and we would like to learn more about your experience. Would you please send to us your preferred contact information and the location you tried to call so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Dealer didnt respond to my online request for additional info so i called them. Willie answered some questions and agreed to send me additional pictures of any small flaws but i never heard back. Called him again left a message and still nothing. I could have been there the next day with a cashiers check. Likely he didnt want to deal with an out of town customer or knowing i was a cash customer they couldnt make any additional profit on the financing. Dont tell them youre paying cash if u want a return call or any help. Also got the usual story about how they're selling the car at 2k below market price per cargurus.com but then they add fees of 1400, 999 and 400. Seriously. What a joke. Waste of my time.
Mar 10, 2022
They responded very quickly and was also professional
Mar 12, 2022
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bomnin Chevrolet Dadeland!
Mar 7, 2022
Response from current dealership:
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Feb 28, 2022
Got an auto response but never a personal response.
The first day I called, I got hung up on 6 times before I finally got a Salesman to talk to. I asked about a Specific Truck, asked my Questions & there were going to call me back with the last answer. I got no call back, I called the next day & got hung up on 4 times before I got to talk to a Salesman, was informed the Truck sold. I asked if they had any other Trucks like that one, they hung up.... The worst service I've ever dealt with at a Dealership...
Customers are not treated the same. Members of a
group I belong post their purchases at dealers. I
contacted the dealer via phone and was told I Had
to pay markup regardless if ordered a vehicle.
However, people have post purchases before and
after my interaction at msrp. And they noted
markup was on current inventory
Feb 23, 2022
Response from current dealership:
Hello Frank, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Feb 2, 2022
Response from current dealership:
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jan 22, 2022
Good
Jan 26, 2022
Response from current dealership:
Hi, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
Allowed a test drive, vehicle had some minor issues, I got a 2016 bmw f23 elsewhere good dealership though
Dec 17, 2021
Response from current dealership:
Hi, thank you so much for your positive comments about Bomnin Chevrolet Dadeland! We are always more than happy to assist you if anything else comes up. Take care!
Dec 16, 2021
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Dec 9, 2021
Great job getting back to me
Dec 13, 2021
Response from current dealership:
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Nov 8, 2021
Response from current dealership:
Hi, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Nov 7, 2021
Sales associate was very polite. I requested the full price of the vehicle including doc fees, taxes, tags, tile, registration, in addition to internet price which includes delivery fee of $499. Was given a final price of $13,100. Price exceeded our budgeted amount. I didn't continue the inquiry beyond that point.
Nov 8, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Oct 31, 2021
Response from current dealership:
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Bomnin Chevrolet Dadeland and we hope to see you again soon! Take care!
Oct 29, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 26, 2021
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Spoke with Ashley whom was receptive to my questions.
Yet I had to call back a few hours later when I didn't get photos just
to find out this Excursion was SOLD ! Yet it hasn't been removed from Cargurus, its
been two days ...... :-/
Oct 26, 2021
Response from current dealership:
Hi Jimmy, we take pride in our integrity and would like to hear more about your situation. Rest assured we are here to help and offer support to our customers as needed. We value your business and would like to speak with you. Please send us an email with your preferred contact and our management team will reach out to you soon.
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Oct 26, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Oct 19, 2021
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
No real description of car, drove 3 hours to a car with peeling paint and different shades of paint.
6 codes on the dash and tires in the back seat and trunk.
Oct 13, 2021
Response from current dealership:
Hi, we regret to hear that your recent experience was anything less than exceptional. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (305) 707-0018 so we can work towards a resolution.
Oct 5, 2021
Super transparent and quick to respond
Oct 11, 2021
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oct 3, 2021
My assigned sales specialist never called or returned my call after I left 2 messages. I finally did speak with Ashley regarding bringing my own financing to the table. My bank stated the sales price exceeded the car value. I wanted to speak with a member of the sales team to see if could make this purchase work but was told won't talk numbers over the phone. You are a dealer purporting to sale and ship cards nationwide. I explained I was in Arkansas and so stopping in was not an option. They still was unwilling to work with me.
Oct 6, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely, Bomnin Customer Support Team. support@bomnin.com
Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 6, 2021
Response from current dealership:
Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 5, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely, Bomnin Customer Support Team. support@bomnin.com
Sincerely, Bomnin Customer Support Team. support@bomnin.com
Sep 24, 2021
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
Sep 14, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Sep 9, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
Sep 7, 2021
5 Star
Sep 9, 2021
Response from current dealership:
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.
Sep 9, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
I reached out to the dealer about a vehicle, and was told it was sold, which is fine. But the advert for this "sold" vehicle was never taken down and is still posted 2 weeks later. Which makes me wonder how long was it up before I even started looking. I guess they don't mind wasting potential client's time.
Sep 7, 2021
Response from current dealership:
Hi James, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Aug 29, 2021
Was ok but didn't realize it was in Florida. I'm in SD and don't buy cars w/o seeing, inspecting, driving first. Price is too low for described condition...too good to be true...probably. Or sold...fishing bait.
Sep 5, 2021
Response from current dealership:
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Aug 26, 2021
This car and all the new vettes from this dealer have already been sold. They are just trying to find people to order one. Not really on the up and up.
Sep 7, 2021
Response from current dealership:
Hello Gregg, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
I called them and the salesman was very rude and stated they didn’t have any corvettes. End of conversation, no thanks for interest in our dealership! Nothing!!!
Aug 18, 2021
Response from current dealership:
Hi, we're disappointed to hear of the negative experience you had at our location. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Aug 11, 2021
Very informative
Aug 18, 2021
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Aug 16, 2021
Response from current dealership:
Hi Norberto, we are so happy to read such a great review about Bomnin Chevrolet Dadeland! We hope to see you soon!
Aug 1, 2021
Response from current dealership:
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
Jul 23, 2021
Perfect!!!!
Jul 26, 2021
Response from current dealership:
Hi, we are so happy to read such a great review about Bomnin Chevrolet Dadeland! Alejandro, thank you so much again for your feedback! We hope you have a great day!
Jul 19, 2021
Response from current dealership:
Hi Willie, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Jul 16, 2021
Response from current dealership:
Hi Christopher, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bomnin Chevrolet Dadeland and we hope to see you again.
Jul 14, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jul 11, 2021
Ashley is great thanks guys
Jul 13, 2021
Response from current dealership:
Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Jun 25, 2021
Great quality business and costumer services and Ernesto de representatives was excellent
Jun 28, 2021
Response from current dealership:
Hi, we are so pleased you enjoyed your visit to Bomnin Chevrolet Dadeland! We are always more than happy to assist you if anything else comes up. Take care!
Jun 24, 2021
Response from current dealership:
Hi Bob, we are glad we could help! We do hope we can be of assistance in the future. Take care!
I like the car but the only issue after i talk to them is they have to many fees that reach
18k. The lady was informative and friendly.
Jun 24, 2021
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you have a great day.
Jun 19, 2021
Dealer responded in a timely fashion!
Jun 24, 2021
Response from current dealership:
Hi Joseph, we appreciate your positive review about your recent experience with us! Thank you for choosing Bomnin Chevrolet Dadeland and we hope to see you again.
Jun 14, 2021
They don’t have any of the cars they advertise. I’m not sure that they are an actual dealer or some kind of scam.
Jun 18, 2021
Response from current dealership:
Hello Andrew, we're disappointed to hear of the negative experience you had at our location. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Sincerely,
Bomnin Customer Support Team.
support@bomnin.com
Jun 12, 2021
Response from current dealership:
Hi Carlos, thank you so much for the positive review! We hope you have a great day!
Very happy with the responsiveness and the completeness of the information provided by Eduardo. Would highly recommend the dealership and in particular Eduardo.
Jun 11, 2021
Response from current dealership:
Hello, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet Dadeland. We do hope we can be of assistance in the future. Take care!
May 29, 2021
They contacted me quickly, however, because I am out of state; I asked that they send me a video of the vehicle on several occasions. I have yet to receive anything.
May 31, 2021
Response from current dealership:
Hi Justin, we truly appreciate your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (305) 740-7475 so we can work towards a resolution. We look forward to hearing from you. Take care.
May 21, 2021
Contacted within a few minutes of my inquiry yesterday, and sales person said he would find out the answers to my questions. Have not yet heard back.
May 22, 2021
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
May 20, 2021
They contacted me to tell me their website isn’t up to date and the car is already sold.
May 21, 2021
Response from current dealership:
Hello Darryl, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (305) 740-7475. Take care.
I am a out of state buyer. They pass around my calls but no one has been helpful. I am still interested in purchasing a vehicle, however they do not seem interested in selling me one.
May 19, 2021
Response from current dealership:
Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Responded but couldn't do out of state sell on the weekend. Supposed to call me back Monday but never heard from them.
May 4, 2021
Response from current dealership:
Hello Amy, we strive for 100% satisfaction, and we regret to find out that this was not the case. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Apr 28, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Apr 16, 2021
Great
Apr 17, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Not a good experience. Had to constantly remind the salesman I didnt want my credit pulled and was pulled anyways. Got into the finance office after a few hours of waiting only to have the finance man put two more hard inquiries on my credit report when I never said I was going to finance the vehicle. This dealership will force you to play by their rules. Left with 3 inquiries on my credit report and didnt even purchase a vehicle because I wouldnt agree to their 995 dollar dealership fee, their markup on tag and title though I wasnt opposed to letting them make profit on the vehicle. Oink oink, the greed was heavy. Had to get up and walk out. Will never visit this dealership again.
Apr 18, 2021
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Apr 13, 2021
Good people that don't pressure someone into making a quick decision. A real change from the norm.
Apr 14, 2021
Response from current dealership:
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Great place, excellent inventory and price. Too bad
about as far away from Seattle as can be (Miami).
Best advertised price in the country BY FAR!!!
Apr 13, 2021
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Bomnin Chevrolet Dadeland
I have tried on here, by email, calling, and by text to get information on purchasing out
of State. I got pre-qualified and tried to ask if they work with Capital One. I have gotten
the runaround at every turn. They say the car is available, they get my address, and
then nothing else happens. They transfer me around the lot to people that don't handle
internet sales, to people that can't hear and need to text instead, and I feel like they
don't want to do an out of State sale, which is fine but stop advertising that you do and
just say you don't want to do it. I just wanted to purchase a car before the pre-
qualification period ends.
Apr 9, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Apr 6, 2021
Response from current dealership:
Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Apr 6, 2021
Response from current dealership:
Hi Tony, thank you so much for your positive comments about Bomnin Chevrolet Dadeland! Tony, if you have any further questions, please give us a call. We're always happy to help! Have a great day!
Apr 5, 2021
Good
Apr 6, 2021
Response from current dealership:
Hi Johnny, thank you so much for the positive review! Johnny, we're looking forward to your next visit with us! Take care!
Very lax in responding to emails and most emails were never responded to. Voicemails were not responded to either. I had to contact them in order to accomplish anything. In the end, the fees were so outlandish that I cancelled the purchase as they came to over $4,000.00. There was no attempt to negotiate on any of the fees. Very disappointed as I really wanted the vehicle. The vehicle pictures showed a dirty car. The driver headrest appeared damaged as well as covered in duct tape. The shifting nob needed cosmetic repair or replacing. I was surprised that they would show the car in this state even if it was only in pictures as I was only able to view it this way due to being 1500 miles away. It did raise concerns and red flags as to both the cars condition as well as the reliability of the dealership. This was not a great experience.
Apr 6, 2021
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com. Take care.
Drove over 2 hours to see this car. Waited an hour for an appraisal on my daily car, texted my salesman Yasser never heard back from him so I left. If you visit this dealer make sure you keep your car keys so they don’t park your car in and keep it hostage.
Mar 31, 2021
Response from current dealership:
Hi, we regret your most recent visit with us was not up to the standards we strive for. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Great experience I was called and asked if there was anything I needed and received the best price for the car I wanted.
Mar 31, 2021
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Spoke with Isabella on the phone no less than three times about my intention to come view this truck. After getting off work in Delray, I spent over an hour and a half dealing with Miami traffic to get here and be told that they don’t have the truck. After asking to see comparable trucks I was told that the only similar work trucks they have start at $58,000. Never even saw Isabella who id spoken with. It’s a big impressive showroom but I have nothing else positive to say about this dealership. It’s very obvious that this was a fake listing. Classic bait and switch. Very irritated that I wasted my time and fuel coming down here. Don’t let them pull the same trick on you. Avoid this place.
Mar 30, 2021
Response from current dealership:
Hi, we regret your most recent visit with us was not up to the standards we strive for. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Sincerely,
Bomnin Customer Support Team. support@bomnin.com
Extremely personable. Very fast to reach out. Am trying to
purchase a car from them as a result.
Mar 30, 2021
Response from current dealership:
Hello, thank you; we appreciate your feedback! We're looking forward to your next visit with us! Have a great day.
Dealer was pretty good they wouldn’t budge on price though and I was trying pretty hard to get discount
Mar 30, 2021
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future.
Best wishes,
Bomnin Chevrolet Dadeland"
Best wishes,
Bomnin Chevrolet Dadeland"
Not sure what their angle is, but they keep listing the same car with the same pictures for
a borderline 'too good to be true' price. I have emailed them several times and they either
tell me the car already sold or ignore my email. If it already sold, why have you relisted the
same car with the same pictures later on? Seems to be a pattern with them based off of
other reviews. Not sure what their deal is, or why they would waste their time doing this.
The sales gentleman was great. but the car didn't have gasoline... i have to wait to drive the car. but like i said
Jorge Tauil was great.
Mar 25, 2021
Response from current dealership:
Hello German, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Mar 21, 2021
Good peoples
Mar 22, 2021
Response from current dealership:
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Mar 22, 2021
Response from current dealership:
Hi, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
Mar 19, 2021
Quick response!
Mar 20, 2021
Response from current dealership:
Hello, thank you so much for the positive review! We're looking forward to your next visit with us!
Mar 16, 2021
Pleasant
Mar 17, 2021
Response from current dealership:
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 16, 2021
Response from current dealership:
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bomnin Chevrolet Dadeland and we hope to see you again.
Mar 10, 2021
Initially, the dealer emailed me. I replied and asked for an out-the-door price and was told that a salesman would follow up w/ a call but didn't
get a price. Salesman never called and I had sent an email indicating I didn't receive a call. Several days later I received an email about
scheduling an appointment. No way I was driving 1 1/2 hrs for this type of service.
Mar 12, 2021
Response from current dealership:
Hi, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Very nice staff. Answered all my questions. Advertise shipping but no longer ship vehicles.
Mar 7, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Mar 6, 2021
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future.
Best wishes,
Bomnin Chevrolet Dadeland
Best wishes,
Bomnin Chevrolet Dadeland
Mar 6, 2021
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Mar 1, 2021
Very rude dealership, they told me if I was calling for out of town , they don’t ship and hung up the phone.
Mar 3, 2021
Response from current dealership:
Hi Earl, we're disappointed to hear of the negative experience you had at our location. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Feb 24, 2021
Response from current dealership:
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Feb 19, 2021
Lady was confusing in talking with me. Price listed with car gurus included shipping, she said it didn’t matter what was listed and I would have to deal with it myself.
Feb 23, 2021
Response from current dealership:
Hi, we regret your most recent visit with us was not up to the standards we strive for. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Feb 16, 2021
Response from current dealership:
Hello, thank you for the review and high star rating! Please let us know if there is anything else you may need from us; we're always happy to help!
Feb 11, 2021
Not helpful. Kept saying they didnât ship
finally found the car and said it was no
longer available
Feb 14, 2021
Response from current dealership:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Feb 14, 2021
Response from current dealership:
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Feb 1, 2021
Called from out of state and the add says delivered for $699 include in price. When I called they said no delivery and I would have to find a delivery company myself. Then no one would return my phone call, finally I called them back and the price jumped from $10000 to $15000 cause of all the fees and sales tax. This is a scam and don't even bother with them. Pretty cars cheap and scam the whole time dirty dawgs
Feb 5, 2021
Response from current dealership:
Hello, we take pride in our affordable vehicles and transparent pricing. We would like to hear more about why you feel this way. Would you please send us your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Teamsupport@bomnin.com
Sincerely,
Bomnin Customer Support Teamsupport@bomnin.com
I've made multiple attempts to contact this dealer about 2 specific vehicles. I requested an
out the door price including taxes and fees based on my provided zip code. The dealer
responded with a generic template email. I asked again. No response. I asked twice
more, still no response from the dealer. They obviously do not want to sell cars.
Feb 5, 2021
Response from current dealership:
Hello Lawrence, your satisfaction is our top priority, and we would like to hear more about your visit. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Feb 3, 2021
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bomnin Chevrolet Dadeland and we hope to see you again.
Jan 21, 2021
Never has the truck that's listed waist of time. I have
called 3 times on a one ton dully that is advised with the
same pictures they never have one. They always tell me it
was sold in transit it still up 3 weeks later lost all trust in
this dealership.
Jan 27, 2021
Response from current dealership:
Dan, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you?
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Sincerely,
Bomnin Customer Support Team
support@bomnin.com
Dec 30, 2020
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
Dec 18, 2020
These guys give used car salesman a bad rep as they are
engaging in bait and switch advertising a very low price but then charge excessive dealer fees increasing the actual ad price
over $2000.00 then you still have documentation cost and sale taxes.
Jan 5, 2021
Response from current dealership:
Hi Jeff, we take pride in our integrity and would like to hear more about your situation. Please send us an email with your preferred contact and our management team will reach out to you soon. Sincerely, Bomnin Customer Support Team. support@bomnin.com
Dec 15, 2020
You are charging an unnecessary and extremely high $1,298. For Vehicle inspection Package. This is a crooked act.
You advertised for $8,490. Your final figure was $12,000. Crazy.
Jan 5, 2021
Response from current dealership:
Hello Don, we take pride in our affordable vehicles and transparent pricing. We would like to hear more about why you feel this way. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Dec 14, 2020
They added dealers fees 999 and tint fee of 700
Also staff very rude when questioned about the additional charges. I ended up buying from another dealer. They should be up front and honest .
Jan 5, 2021
Response from current dealership:
Hello Leslie, we take pride in our affordable vehicles and transparent pricing. We would like to hear more about why you feel this way. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Nov 21, 2020
It was good dealer responded
Nov 26, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Nov 26, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Yes, but by the time they contacted me ir was already sold. They asked what I was really wanting and said they would search and try to help me.
Nov 26, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Nov 19, 2020
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
Sales associates did not speak proper English, hard to communicate over the phone, kept
being promised a call back for 4 days, car is advertised on Cargurus as having a sunroof,
but it does not. Sales man says no big deal. I want a sunroof so yeah, it is.
Nov 18, 2020
Response from current dealership:
Hello Angie, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
No star . Worst auto purchase ever.
Dealer told me there is a buyer
coming if I want to put deposit.
After I put $1000 deposit and have
not heard from anyone. Left 2 voice
messages and no reply. The dealer
sold my car to someone else without
telling me. Terrible... not
professional whatsoever. Typical old
car salesmanship
Nov 18, 2020
Response from current dealership:
Hello Lucy, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 21, 2020
They did not call me, I had to call them. They told me the truck was in transit and I could call back in a
week or so. Didn't want my name or phone number. Lacking in customer service.
Nov 10, 2020
Response from current dealership:
Hello Michael, we understand that your time is valuable, and we are sorry to hear you feel this way. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Oct 25, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Oct 15, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Oct 5, 2020
Very Responsive
Listing was misleading - they do not have any vehicles in stock. They contact you with a
form to pre-order a future allocation.
Nov 10, 2020
Response from current dealership:
Hi Brian, we take pride in our integrity and would like to hear more about your situation. Please send us an email with your preferred contact and our management team will reach out to you soon. Sincerely, Bomnin Customer Support Team. support@bomnin.com
Sep 30, 2020
Pleasant representative, however they couldn't meet my price range for a 2017 camaro.
They advertise a car with a price cheap to get clients but that is not an honest practice to do business because if they use
that to catch you imagine what they sell, once they get your info all the salesmen tray to contact you but when you ask for
the car they listed they said already sold, and if you look the website is always there, if is sold why they do not remove the
listing, they are fishing for customers, beware these people.
Sep 30, 2020
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bomnin Chevrolet Dadeland!
Sep 25, 2020
Asked about a 4 runner and NEVER got a straight answer just generic reply and fast talk on phone and didn'teven bother to reply to my email.
Checked them out online as they are on a different state and they are a SCAM!
Good thing I ASKED b4 I wasted my money
Sep 20, 2020
The dealer’s employee was nice and professional.
Sep 12, 2020
Very good
Sep 9, 2020
Very professional
Sep 7, 2020
I am disappointed with this experience. I emailed the dealer regarding this truck. They didn’t respond. I emailed them again the next day. No response. I then called and the salesman said the truck had sold. He said two other trucks were coming in this week. He promised he’d call the next day. He didn’t call. I finally sent an email to the sales manager. No response. I guess they’re selling too many trucks to be concerned with me.
Sep 8, 2020
Response from current dealership:
Hello Mark, your satisfaction is our top priority. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Sep 1, 2020
I purchased this vehicle in less than 2 hours, everything was Smoove I was in and out.
Aug 29, 2020
Excellent customer service
Aug 27, 2020
I requested info through CarGurus and never got a response. I emailed directly, no response. When I called and gave the stock number, I was told by a very brief person that the car has been sold. This was a week ago, yet it is still listed on CG and their website.
Aug 19, 2020
Talked with a salesman about this vehicle, but never heard back from him. I though this was an
automatic, but it appears that it it is a manual. They called back to confirm or to schedule a test
drive.
Aug 21, 2020
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aug 12, 2020
Very good. Dealer called me back right away. Unfortunately car was sold prior to getting together. I look forward to working with this dealer in getting similar deals coming up on 2013/4 Mercedes Benz models with similar mileage and condition. Thank you.
Aug 13, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Aug 8, 2020
Non personal response from dealer
representative meaning general response
prepared for particular car inquiries.
Aug 19, 2020
Response from current dealership:
Hello Elmer, thank you for taking the time to share your rating. We are concerned about the 3 star score. We go to great lengths to ensure we are transparent and we are sorry to hear that you felt this way after visiting us. Would you please send your contact information when you have time, so we can look into what happened and reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
Aug 2, 2020
I did not visit in person however the person I spoke to on the was very helpful.
Aug 6, 2020
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I can't say this enough definitely a hobby I love looking at my sports cars In a perfect world I would have a white stingray, my SUV, MY Audi R S5, my Ben's E coupe amg or the C63, lol can't forget the M4, AND MY CADILLAC Ct5 v ,of course AND can't forget the 1965 mustang gt 500, an tHE EVERDAY TRUCK that's not to much right LOL Haha that's my dream anyone of those though and I'd say "not bad were getting ther", "thank God", " were getting ther",... sorry for the dream get back to reality , good customer service
I contacted the dealer and was told they would call me back. 8 hours passed so I reached back out and was told the car was sold. Called the next morning and was told by someone else the car was still on the lot after not receiving an additional call back. My emails were responded to with, "the vehicle is available," but when I expressed interest, no one called me back or even returned my calls. I refuse to chase someone down to take my money. This dealership makes me question their integrity.
Great, but I did call back and possibly the gentlemen didn't get the message for a return call. Very quick response the first contact.
Jul 29, 2020
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 29, 2020
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
They didnât even call me back to make the deal.
When I did speak with someone they gave me the
run around with getting a salesman of the phone.
I even called and left messages with the manager
of the lot and no one would still respond. So I just
stopped calling them. One of the worst customer
service I have ever had.
Jun 21, 2020
The dealer was excellent ! They teach back at me with h all the questions I Mays had and were prompt to assist me
Jun 13, 2020
I asked for a breakdown of what the total cost would be and received this response:
"Thank you for the opportunity. As you can see on our website, the price on this 2020 Chevrolet Corvette has been drastically reduced from $59,995 to $ for a total savings of $0!
What is the best number to reach you?
Warmest Regards,
Mario Blanco"
I again asked for a response to my question, but have not received a response in the 4 days since my last question.
I doubt the car has ever been available.
May 28, 2020
They have 2 Corvettes for sale and those cars aré
unable for sale??? Funny
The cars for sale, I try to get one and after some
days they told me that they were sold or secure
by someone else, and the most marketing game,
they try to sold me another more expensive
vehicle after I was approved by GMC credit
financia services.
May 24, 2020
Total sham dealership - its been a month now when I contacted Alberto the used car manager
who was rude and condescending - all I will say is they apparently dont do background checks
there for employees - they keep contacting me through this Mario Blanco who is a bot I think
Never buy a vehicle here - they are extremely slimy and underhanded
May 21, 2020
I was a little surprised to learn an $800 dealer fee, $300 document fee, $300 tax tag an license fee and the following dealer added options.
$700 for a plastic bed liner, $300 wheel locks and $199 window tint. I advised the sales person over the phone that a factory applied
permanent and warrantied spray in bed liner was $545 and wheel locks from Chevy were only $75 I shocked to hear a response that implied
that I had to take it the way it was. After all the fees and overpriced dealer options the dealers price for the vehicle was much more than the
MSRP from Cheverolet. I never did get an answer from the sales person regarding the dealer fee, document fee and cost to transfer my
current vehicle tag to the new vehicle. I simply refuse to make a 3 hour round trip and spend 2-4 hours at a car dealer to try and negotiate the
excessive fees and option costs out of the deal. I guess my desire to have a Chevy truck is not strong enough to overcome the dealers tricks
May 13, 2020
I drove from Michigan to Florida to buy this car. And they tracked on and extra $3,352.00 in fees to the price of the car with no negotiation room and couldn’t explain EXACTLY what the fees were for. Needless to say I walked out. Dissatisfied customer!
I asked questions and they were very prompt with replies and courteous. Miami is
too far for us so we did not pursue this vehicle. Pleasant experience, but no longer
looking for a car.
May 13, 2020
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer never responded to my inquiry but I was told to talk to Victor by someone who had purchased a vehicle there and my experience was great. I talked to him on the phone before going and by the time I made it to the dealer, he had the vehicle waiting for me. The process wss easy and the price w as s great.
May 7, 2020
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bomnin Chevrolet Dadeland!
Mar 31, 2020
Outstanding
Mar 29, 2020
I have been at the dealer and unable to get the
care I receive at other dealers. Dint seem
interested as I was asking questions. Another
time was told I’ll get a call back and never did.
The first time they were watching a dolphins
game and after 45 minutes left
The sales person (Louis Martin) that I dealt with was pretty good. The process was smooth and none pushy. The only thing I didn't like was that the price that they advertised was different when I got there. So they basically gave me a paper with a bunch of discounts to get it to the price that I had from the internet.
They will not talk pricing with you unless you fill out their online form. They will tell you that it won’t affect your credit and that it was needed to be allowed to discuss car pricing. Went to check my credit report and it showed in inquiry from this dealership. I called to talk to the dealership and apparently no one in the finance department could help. If they can’t be trusted with such simple things, how can you trust them selling you a car! Terrible
Jan 7, 2020
The list price online included a $2,500
discount that did not apply and was added
back to the sales price I’d pay. The price
online will include several dealer or
manufacturer discounts. Each will not apply
to every person; therefore, the chances of
one person applying for all discounts is very
slim—maybe 1%.
The sales person was pushy and rude. I test
drove the vehicle and we went back to his
office. Instead of having a conversation
about my thoughts on the car and reviewing
the final sales price with all fees included, he
typed up the sales agreement, put the paper
in front of me and told me to sign.
Overall, a horrible experience.
Oct 24, 2019
Good
Oct 27, 2019
Response from current dealership:
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
Oct 12, 2019
Excellent
Oct 11, 2019
Response from current dealership:
Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Oct 6, 2019
they left fast,unintelligeble message on system ,did not answer question or call back. They did not answer emails or answer original questions on their email site.,and I emailed them three times.. Other Trucar contacts were perfect with other dealers.
Oct 9, 2019
Response from current dealership:
Hello Daniel, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
Sep 26, 2019
Outstanding service. Will purchase from them again.
Sep 27, 2019
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Aug 14, 2019
Excellent
Aug 9, 2019
About a used Honda Odyssey in a Chevrolet
dealership. Mathew was responsive in answering
questions when we called. We Went to the
dealership, and purchase the car.
The car had only one fob/key combination with it, and
during closing, Mathew said he would contact the
former owner (the car was a trade-in) and see if she
would return the second key/fob. Before the actual
closing, and while we were waiting, I wrote an email to
Mathew to confirm his promise.
We closed the deal, and took the car. The car, we
found, had not been detailed well as there was a
scratch on the passenger-side windshield, greasy
hand stains on the steering wheel and on both front
doors as well as a scratch along the passenger-side
middle door. Oh, yes, one week later the battery died.
Under the middle seats we have discovered candy
wrappers, cookie crumbs and coffee stsins. Mathew
has not responded regarding the key.
I would not recommend this dealership.
Aug 16, 2019
Response from current dealership:
Hello Ken, your satisfaction is our top priority, and we would like to hear more about your visit. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
Aug 7, 2019
Great salesman and finance department. I highly reccommend them for your car needs.
Jul 29, 2019
Response from current dealership:
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
Jul 21, 2019
Hidden costs. Dealers fee $839.00
Hispanic Sales man claims he cannot sell to Puerto Rico or Virgin Islands. He probably has a middleman company in PR selling vehicles from Bomnin.
Jul 25, 2019
Response from current dealership:
Hi Steven, we take pride in our integrity and would like to hear more about your situation. Please send us an email with your preferred contact and our management team will reach out to you soon. Sincerely, Yani Bomnin yr1@bomninauto.com
Called in a saturduy and the car was in paint, was supposed to get a call on monday and never did. I call on tuesday and the car was sold on satursay. Just trying to get you to buy a vehicle 2x the price.
Jul 8, 2019
Response from current dealership:
Hello Nick, customer service is extremely important to our team here and we would like to learn more about your experience. Would you please send to us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
I enquired about a new car sale online and the staff reply in short time. They are very helpful people. Thanks!
Jun 24, 2019
Response from current dealership:
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Their sales department is not very good. Received
canned replies and one phone call. The sales person
sounded like they were in a bullpen with dozens of
others. Made an offer no call back. Got a “screw you”
vibe. We are customers. You can be polite and call us
back. Tried to get info on a second car. Got a canned
email reply. So I called the dealer got transferred 3
times. Dead end. Then I emailed “my sales person”
from canned email I had received earlier with my
phone number. Nothing! So sad because they have
great looking cars and decent enough prices. Also
just be aware they add $1300 in “dealer fees”.
Jun 7, 2019
Response from current dealership:
Hello, customer service is extremely important to our team here and we are sorry that you were left with this impression. Would you please send an email with your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
May 31, 2019
Ok but didn't like the fact that you had to leave the car lot that you came to, to go about 15 minutes to were the other vehicles are in order to see what all they had! That really made me lost interest with them. But it seemed to have had some good deals but I didn't make it that far to see.
Jun 7, 2019
Response from current dealership:
Hello Troy, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Yani Bomnin yr1@bomninauto.com
May 23, 2019
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Terrible service
They had like 10 salesman at the desk when we arrived at the dealer
Notified them we were there to see a few vehicles, they asked us my son and I to have a seat
So we did. 15 min later no one shows up
So we decided to go see the cars ourselves.
30 min later we are still waiting for a salesman. I call from the lot to the Bomnin front desk
And inform them that I’ve been waiting 45 min for a salesman to show us some cars so we wait another 10 min
So I told my son we're outta here. Terrible experience. I don’t think Bomnin himself would approve. TERRIBLE
May 24, 2019
Response from current dealership:
Hello, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Yani Bomnin yr1@bomninauto.com
May 13, 2019
responded fast,
Apr 13, 2019
Drove down to Bomnin for a 2019 Chevy Camaro they told me the only way I could qualify
for the deal is if I was: A firefighter, teacher, college student, current GMC leases, own a ford
mustange.... That was for the promotion for the $17,599 the constantly offer on this sight.
Complete jerks, I wasted a whole weekend!
Apr 11, 2019
I contacted them on a vehicle. They insisted I call them or leave a number. After a few days of going back and forth, I gave them my number but agreed to one call only, everyone knows how persistent dealers are. I wanted to get a price on certifying a vehicle. I have done this in the past and purchased vehicles over the net. Needless to say, they never called and refused to give me a price I will take my business elsewhere. I can see by the reviews everyone has the same issue. I am sure the response will be " Come on in and lets talk about this" Thats not going to happen. Ever.
Watch out for the extra fees that they try and force you purchase, were not upfront about that like wheel locks VPP plus of course the regular dealer fee, tried to force all these
warranties on us costing an extra $4,000 which is ridiculous when you consider we bought a $50,000 car. On top of all that they gave 2 keys and one of them doesn't even
work, gave me the wrong key and wanted me to drive an h our and a half back to them which I refused. We insisted they FEDEX the right key but when package arrived it
was a hat and key chain, still no key, now I have to go to another dealership to have the key programmed which they tried to have us pay for out of pocket and they would
reimburse us, I don't think so..so they worked it out with the other dealership to key for the key to be programmed. I have not received an apology for all the stress this has
caused me, not they experience I was expecting when purchasing my $50,000 dream car
Mar 23, 2019
Conscientious and helpful
They did contact me by email but would not answer even a basic question (I wanted to ensure it was a new vehicle since it had over 3k miles). They just kept sending their phone number. I eventually called on Thursday and asked for an "out the door price" since I am 5 hours away and wanted to get a cashiers check from my bank. The guy did not call back so after over 24 hours I called again hoping to get the info needed to go to my bank before it closed Friday. The second salesperson I spoke to was much more helpful but wasn't allowed to really help me because I was assigned to the first unhelpful salesman. The first salesman finally returned my call late Sunday afternoon and was very rude (also the price on the car had increased about 5k) by then. Obviously I did not purchase the vehicle from this dealer
Mar 28, 2019
Response from current dealership:
Hello Seamus, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Yani Bomnin yr1@bomninauto.com
Feb 28, 2019
Amazing !!! Humberto Prieto and Ariel Varas were great....
Vehicle didn't look have as good as advertised
Back covers to the truck bed was not present.
Both passenger door handles were falling off.
And vehicle filled with cigarette smell
Jan 27, 2019
Response from current dealership:
I am sorry to hear that the vehicle you looked at didn't meet your needs, but would like to talk to you to find out more, and to assist you with your needs. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yr1@bomninauto.com
Jan 13, 2019
Very helpful, we had an extended conversation via email but miles to price was too high for my needs and they wouldn't budge on the price.
Jan 27, 2019
Response from current dealership:
Hi, we are so happy to read such a great review about Bomnin Chevrolet Dadeland! We hope to be of service to you again in the future. Best wishes, Bomnin Chevrolet Dadeland
Dec 23, 2018
Same day response from the internet sales team. I am working to close a deal in 2019. I appreciate the quick service.
Dec 5, 2018
Response from current dealership:
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Nov 22, 2018
Good service
Dec 5, 2018
Response from current dealership:
Thanks Raul!
Nov 11, 2018
We were contacted quickly! We
aren’t in the market until January,
but are doing some early scouting
for our new car. All the information
we can get is so helpful.
Nov 22, 2018
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet Dadeland! We'd like the opportunity to gather more feedback. Please call us at (786) 298-2777 so we can review your concerns.
Nov 5, 2018
Thank You
For Your Service
Love The Mazi
Nov 6, 2018
Response from current dealership:
Thank you for the great review Damian!
Oct 21, 2018
They called back, I made an inquiry. They said they would get back to me with some numbers and never replied.
Oct 30, 2018
Response from current dealership:
Hello Moises, I am sorry to hear that your experience with us didn't go as you'd hoped, and I would like to learn more. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Oct 15, 2018
The salesperson was great but the fact that
they force you to pay $399 for security lug
nuts is not ethical. Therefore don’t be
fooled by lower prices. Read the fine print!
Oct 24, 2018
Response from current dealership:
Hello Danny, While I am happy to hear your experience with our team was great, I am concerned with the rest of our comments. We try to be as transparent as possible in our transactions, and I would like to learn more. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Oct 11, 2018
Good overall, quick attn.
Oct 24, 2018
Response from current dealership:
Thank you Omar!
Oct 4, 2018
Very responsive phone & email. Did not visit dealership
Oct 24, 2018
Response from current dealership:
Thank you Mark! We are happy to hear there was great communication. Please let us know if we can help in the future.
Immediate response from internet sales manager who assigned a sales rep.
Spoke with the sales rep about information needed. Never heard back.
Bought car at a different dealership.
Oct 24, 2018
Response from current dealership:
Thank you for taking the time to share your rating. Customer service is extremely important to our team here and we would like to learn more about your experience. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Sep 23, 2018
This car had a check engine light illuminated when started, the car stalled
every time at idle. Advertised 27k mileage, the odometer read 37k. NOT an
honest dealer.
Oct 19, 2018
Response from current dealership:
Hi Bruce- I am sorry to hear you feel this way. We'd like to address your concerns with you personally. If you wouldn't mind please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Sep 22, 2018
Wonderful,very good salesman person take good
Care the were i want to by excelent team of work.
Oct 24, 2018
Response from current dealership:
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Bomnin Chevrolet Dadeland and we hope to see you again.
Sep 18, 2018
Dealer promptly replied via e-mail, but I did not get called back (or receive a message from a missed call).
Oct 14, 2018
Response from current dealership:
Hi Al, I am sorry to hear that your experience did not go as planned, and would like to find out more. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Sep 13, 2018
Love the car
Oct 10, 2018
Response from current dealership:
Thank you Albert!
Poor service, i sent a simple request” please, does this vette have a HUD” and they respond back with a generalized email not even mentioning the vette or if it came with a HUD to call them so a salesman could get my info and put me on his email list ,,,, my rating of this dealer is they are a typical dealer that you would want to steer clear off!!!!
May 5, 2020
Response from current dealership:
Hello Domenic, I am sorry to hear that you had this experience with us, and would like to hear more. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Aug 5, 2018
Very helpful and courteyes
Aug 16, 2018
Response from current dealership:
Thank you Daniel!
Aug 4, 2018
No customer service at all. Post low prices to get you in then add back all the savings in dealer fees and dealer installed items. ($4,000+)
Aug 16, 2018
Response from current dealership:
Hello Michael, We try to be as transparent as possible in our pricing, and are sorry you feel this way. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
They contact me with the usual rhetoric, come on in and we can talk. That is
not how internet sales work. I'm using the internet in an effort to reduce time
at the dealer and work a deal. They would not even confirm if the vehicle I
requested information on was still available, smells like bait and switch.
Jul 31, 2018
Response from current dealership:
Hello, We understand that in internet sales, we must be transparent in our pricing and process, and are sorry to hear that you didn't feel that was the case. Would you please send me an email with your preferred contact information, so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Jun 21, 2018
The people respond for me immediately. And very good and fast communication
Jun 29, 2018
Response from current dealership:
We are happy to hear you had a great experience! If you have any further questions, please give us a call. We're always happy to help!
Jun 7, 2018
Reached out to this dealer for more information on a new car (2) weeks ago.
1 week later I get an auto reply from the Internet Manager. The next day I
get the same generic e-mail. The next day again.
I have yet to see anything real from them and the online prices are
misleading. Based on my experience thus far and the reviews read, I would
not waste the time, gas or energy to visit this dealer.
Jun 12, 2018
Response from current dealership:
Hi Dave, I am sorry to hear your experience communicating with us has not gone as planned, and would like to learn more. Would you please send me an email with your preferred contact information so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Jun 12, 2018
Response from current dealership:
Thank you for your great review! We hope you enjoy the new car!
May 26, 2018
Typical salespeople. We contacted dealer to see
if this vehicle was smoked in or had blemishes,
we were told no, it was perfect other than a small
ding in tailgate. With that info we drove 4-1/2 hrs
to look at the truck and make a deal. When we
got there we immediately saw that there was
substantial damage to the truck. It looked as if it
had been pierced by a forklift damaging the rear
bumper and wheelwell. Salesperson says he
never noticed the damage. Their solution was to
bond it in their body shop. They were unwilling to
negotiate anything. The sales manager was very
smug and did not seem to want to help at all. We
were treated very poorly. Run away from this
dealer!
Jun 1, 2018
Response from current dealership:
Hi Clint, I am sorry to hear that your visit did not go as planned, and appreciate you making the long trip to see us. I would like to learn more about your experience. Would you please send me an email with your preferred contact information, so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Jimmy was great! He spent time looking for the key to the vehicle I would have liked to test drive, but unfortunately the car I wanted to see I couldn’t drive. For another salesman had the key locked in his office while he was gone to another dealership. For that I have to give three stars.
Jun 1, 2018
Response from current dealership:
Thank you for the kind words about Jimmy, and for giving us the chance to earn your business. I would like to learn more about your visit. Would you please send me an email with your preferred contact method so I can have one of my managers reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
May 15, 2018
After contacting the sales department to verify the
car was available I drove for an hour only to find
out the car was at the body shop. Not a goof
business practice. I purchased a vehicle same
week somewhere else.
Jun 1, 2018
Response from current dealership:
Hi Abel, I am sorry that you feel this way about your visit, and appreciate you making the trip to see us. Would you please send me your preferred contact info, so I can have a member of our management team reach out to you? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Apr 12, 2018
Didn’t want to give me a lease price without going into the store.
May 5, 2020
Response from current dealership:
Hi Maurizio, I am sorry to hear that your recent interaction left you feeling this way. Please send me an email with your preferred contact info, and I will have a manager reach out to you to provide you with any assistance you may need. Sincerely, Yani Bomnin, yb@bomninchevrolet.com
Apr 11, 2018
Quick reply to inquiry
Apr 5, 2018
They suck. They refused to quote price with tax and transfer and liscence unless I came in to the dealership.
May 5, 2020
Response from current dealership:
Hi Al, I am sorry to hear you feel this way about our dealership, and would like to find out more about what happened, and offer assistance. Please send me an email wit hyour contact info, and I will have one of our managers reach out to you. Sincerely, Yani Bomnin. yb@bomninchevrolet.com
I have received multiple replies from multiple individuals at this dealership. I submitted a series of questions relative to the vehicle they are selling, available discounts, and a potential trade-in only to receive more generic emails thanking me for my interest and offering to help me through the process. At no time has anyone addressed my specific questions.
Mar 24, 2018
Was email originally gave them my information never got contacted again without recommend
May 5, 2020
Response from current dealership:
Hi Tim, I am sorry to hear that your recent contact left you feeling like this and would like to look into it for you. Would you please email me your preferred contact information so I can have a member of our management team reach out? Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Mar 22, 2018
A female representative from the Dealership contacted me. She told me she
wont send me more pictures because there were so many people interested
in the car and had 3 appointments lined up for the day. And if I wanted to go
see the vehicle I should drive the 200 miles right now, otherwise forget it. I
dont think that is a very polite and respectful way to treat a potential
customer. Just shows that they dont care about their customers.
May 5, 2020
Response from current dealership:
Hi Milan, We are known for the high level of customer service we offer, and are sorry that your recent contact with us left you feeling like this. Plesae send me an email with your best contact information so I can have one of our managers reach out to offer assistance. Sincerely, Yani Bomnin. yb@bomninchevrolet.com
Feb 27, 2018
They were honest over the phone and explained I did not qualify for all the
incentives.
not good the car was already sold they made me drive miles and waited
hours the car was long gone
Feb 26, 2018
Response from current dealership:
I am sorry to hear that your recent visit left you feeling like this, and would like the opportunity to learn more. Would you please send me your contact information so I can have a member of our management team reach out? Sincerely, Yani Bomnin yb@bomninchevrolet.com
Feb 18, 2018
Best customer service
Feb 17, 2018
contacted me, but did not have the vehicle I wanted because it did not have the equipment I wanted.
Feb 4, 2018
They told us they had a car in stock then they put us off for 2 days and sold the car before we could look at it,terrible dealership
Feb 7, 2018
Response from current dealership:
Hello Gene, I am sorry to hear you feel this way about your recent visit. We aim to provide excellent service, and would like the opportunity to hear more about what happened. Please send me an email with your best contact information so I can have one of our managers reach out to you. Yani Bomnin, yb@bomninchevrolet.com
terrible. was trying to put a 895$ dealership fee on a used car...then also
proceed to tell me they couldn't tell me how much the car was for even
though the car was selling at 4690 they had no idea how much it would
cost me to buy the car in full and in cash. They hung up once on me when i
said i was outta state and when i called back there was all of sudden this
895$dealer ship fee on a car they couldn't tell me the price. OH also they
don't negotiate prices of the car over the phone. if your calling over the
phone you they will only agree to the listed price of the car. Complete
waste of my time.
Feb 7, 2018
Response from current dealership:
Hi Keith, I am sorry if your experience with us was not the best, and would like to discuss your feedback with you. Would you please email me your contact information so I can have one of our managers reach out to you? Yani Bomnin, yb@bomninchevrolet.com
Jan 16, 2018
Never called me back to discuss pricing, keep trying to get you in for visit, even though they clai. To be internet department.
Feb 7, 2018
Response from current dealership:
Hi Roy, I am sorry to hear that your inquiry didn't go as expected, and would like the opportunity to hear from you. Would you please send me an email so i can have one of our managers contact you? Yani Bomnin yb@bomninchevrolet.com
Jan 9, 2018
Excellent. The salesman Darian was very nice and we have a very nice
experience.
Jan 6, 2018
They got back to me Every time I sent a request through cargurus. But Every time they committed to sending me more pictures right away and Every time they never got back to me.
Jan 9, 2018
Response from current dealership:
Hi Michael, I apologize that your recent experience communicating with us did not provide 100% satisfaction. I would like to provide you with assistance. Please send me your contact information at your convenience so I can have a member of our management team reach out to you. Sincerely, Yani Bomnin yb@bomninchevrolet.com
Jan 4, 2018
I made it to the dealership 1 hour before closing. They quickly retrieved the
car I came to see, provided the printed carfax and all the details of the
vehicle. Immediately was able to test drive and inspect the car. Very fair
inspection and offer for my trade in, and the best offer for the car that I
bought. Willing to negotiate, and provide any information you might want
want. They stayed and processed all the paperwork until 10:45pm and even
filled up my gas tank since it was so late and I live in West Palm. Very kind,
no rush, and very efficient. I've never had a car buying experience that from
start to finish was only 3 hours (I also knew exactly what I wanted and what
price I wanted, and they met all those criteria). Highly recommend.
Jan 1, 2018
was a beautifull experience
Dec 28, 2017
Response from current dealership:
Hello, I'm sorry to hear you feel this way please send me via email your contact information so our management team can clarify any questions or concerns you may have. Thank you for the opportunity! Sincerely, Yani Bomnin yb@bomninchevrolet.com
Dec 22, 2017
The van and carfax drew me to bonmin the great guys there made it happen! They really do what it takes to make you comfortable with the sale...thumbs ☝
Dec 19, 2017
IF I COULD HAVE BOOKED THIS DEALER 0 STARS I WOULD!!! When I called the dealership and asked for a salesperson I was transferred to someone who claimed to be a salesperson and they were very polite and knowledgeable. So I booked a time WITH HIM to come see the new 2018 LTZ HIGH COUNTRY CREW CAB. It's a 3 hour drive for me to the dealership, about one hour into my drive I get a call from the dealership from a sales person who could hardly speak English telling me that I will be meeting him instead (turns out the English speaking knowledgeable sales person I originally spoke too is just a telemarketer) this was their first bait and switch! I arrive at the dealership and its valet parking (take a wild guess why) they now have your keys and you won't be leaving anytime soon! After we wait over an hour after arriving to our appointment that we were five minutes early too we finally got to test drive the truck, it was empty! The first stop was the fuel station where the sales person in broken English explains that he is required to fill up the vehicle with his own money and he doesn't get the money back for sometimes two weeks! Anyway, test drive went well from this point on but the salesperson was not educated on the vehicle and was not helpful at all on any questions that we had but he was very polite. After we arrive back to the dealership we set down with our salesperson to go over the numbers that were on a post it note! I told him I needed to see the deal in writing and I was told no problem... 30 minutes later he returns with his "boss" and the same post it note, still nothing in writing! His boss offered me a ridiculous amount of money on my 2016 low millage Z71 Silverado trade and I said we were not going to make a deal because another dealer had offered me 3k more on my trade in, and the other dealers sales price was only a couple thousand more than theirs! So we continue to play the game where they come up another $500 and leave the room for 30 minutes to put it in writing but they always return with a post it note! After 3 hours of this nonsense we were within $1000 of making a deal!!! I asked the sales manager to put the deal in writing and if they aren't pulling any funny business we might have a deal... Then the salesperson spoke up and mentioned an additional $1300 fee for doing paperwork! I was aware of the fee from doing my research on this dealer before my appointment but I assumed because I was an informed buyer it was included in the negotiated price that was still $1000 to high and on a post it note, but I wasn't sure because again they refused to put the deal in writing! (YOU CAN'T JUST GET UP AND LEAVE BECAUSE THEY HAVE YOUR KEYS AND YOUR CAR ISN'T ON THE PROPERTY!!! Turns out they never put the deal in writing and I purchased from another dealer a few days later and saved what I believe to be $3200 off BOMNIN final price! In other words my new dealer had a $75 dollar paperwork fee not $1300 and they also gave me $1000 higher trade and a selling price $1000 lower than my BOMNIN post it note price! BOMNIN IS OLD FASHIONED BAIT AND SWITCH AT ITS BEST!!! I would pay more to keep from every walking on a BOMNIN lot again!
Dec 27, 2017
Response from current dealership:
Hello Trevor, I am very sorry to hear that your recent experience did not go as planned.. Would you please email me with your contact information so I can reach out to you to find out more? Sincerely, Yani Bomnin yb@bomninchevrolet.com
Dec 14, 2017
Bomnin responded to my inquiry very promptly and professionally
Dec 2, 2017
Immediately contacted
Nov 19, 2017
They won't quote an OTD price. Like most dealer they try to lure you in with
misleading prices. I just want a price so that I don't have to drive all the way to Miami and deal with the traffic.
Nov 13, 2017
Had one phone call with them, we talked briefly about the car and then they took some info on my trade. They promised to call back the next day but I haven’t heard anything from them and it’s been over a week. Sent emails with no response. I guess they don’t need my business.
Nov 9, 2017
Friendly and helpful!
Oct 25, 2017
good experience
Oct 14, 2017
They quoted me one price and when I got there they gave me another price. The sales person had no experience and they floor manager did not even remember me after seeing me 10 minuets early.
Oct 4, 2017
Great expert service. Got a car the same day.
Sep 15, 2017
Reached out to me very quickly
I went to various car dealerships and this was by far the one that
tried to scam me the worst. I first went in to look at the car not
knowing about the price online. It wasnt until half an hour later that
I found the car online. The sticker price was $5,000 more than the
asking price online. I let the man working there know what i had
found online and he acted like he had no idea. I test drove the car
and i liked it so i went in to talk prices. He came back with a bunch
of fees resulting in an extra $5,000 to the price of the car. They
added $5,000 to a USED car in fees. After speaking to them they
brought down the fees but it was still over my budget so i decided
to leave. Three weeks later they call me back on a thursday and tell
me that i should go in and see the car again, see if theres a deal to
be made. I let them know that my budget is still the same and i
dont want them to waste my time. They told me that they would try
to do all they could do to help me get the car. I said fine then I'll go
in and made an appointment with them for Tuesday. I had noticed
that within those three weeks the car had Increased in price $500.
But i said whatever they'll honor the price they gave me when i
came in because if i couldnt afford it then i cant afford it now. From
Thursday to Monday (the day before my appointment) i would look
at its listing online to see if it had sold. It hadnt and the price was
still $500 over what I originally seen it for. On Tuesday im sitting in
their office when i decide to look at the listing again and noticied
that they raised the car an additional $1,000 more. The car was
now $1,500 over what i had seen it for the first time. I had made an
appointment with them for Tuesday and from Monday to Tuesday,
within one day they raised the price of the car $1,000. Needless to
say i left. They were blatantly trying to rip me off and so i left. I
wouldn't recommend this place to my worst enemy.
Jul 19, 2017
The original price was $34,055. After committing to buy the vehicle, the
dealership raised the price to $51,055 and explained that the price was a
"typographical error". I have screen shots from GarGurus and the Bomnin
inventory that show the price as $34,055. As other reviewers have said, this
dealer lists prices that are too good to be true. I have also requested a quote
on a different vehicle by emailing them directly. I have not received a
response. I am reluctant to visit the dealership (3 hour + round trip) in
anticipation of a similar experience in person.
Although I purchased my Malibu hybrid from your dealership, I found the experience very inprofessional. Had I not had an ounce of car buying experience I would have been overcharged from the advertised price, as well as a high interest rate in financing . Disappointing in this day of easy research
Jun 15, 2017
Responded quickly, and still do a deal.
May 8, 2017
Emailed salesman said coming to test drive car he said would have it rdy drivr almost 2 half hrs and car not there car in transit waisted whole sat
May 8, 2017
Responded in a timely manner. Decided to go another direction closer to home.
Apr 24, 2017
Excellent
Apr 6, 2017
Excellent.
Mar 25, 2017
Excellent, good friends
Advertised pictures of the vehicle appeared to be
taken prior to damage along the passenger side
of the vehicle. Very misleading. The dealer
should be more transparent about that amount
of visible damage. No mention on description
that the vehicle needed that much bodywork on
the passenger side of the vehicle.
Mar 15, 2017
Dealer responded 4 days later, bought the car
elsewhere.
Mar 9, 2017
The salesman was very nice, but they
play price games and did not honor the
original price they gave me on the
phone.
Feb 9, 2017
All time present calling me and sending email mails with the options that I need. Excellent service
Feb 9, 2017
Great service.will buy from them in the future.
Jan 13, 2017
Car was making a weird sound at start-up. Multiple scratches and then the salesman added up $1800 in various dealer fees on top of the price. It was almost laughable. Had contacted them multiple times before someone finally answered and followed up. I purchased my car at a different dealership.
Dec 31, 2016
Sticker said 22k, windshield said 6k off (NOT UP TO 6k off), instead of 16k they tried to charge me 19k. Bomnin is a bait and switch con-artist. You will never get a sales price that they advertise.
Dec 26, 2016
When I called dealer , the sales manager tried to charge me two thousand more than the list price
Dec 24, 2016
They were very good
Dec 13, 2016
I located this dealer via your site and it was located very
near my second home in Florida. I am currently in Illinois
and needed to perform this transaction over the phone. The
price advertised was well below the others advertised due to
offers from the manufacturer and the dealer. I had some
questions regarding rebates and deals offered and the sales
person wanted none of it. Even though I mentioned that I
was calling from Illinois and would pick the car up at the
dealer on Saturday, they kept telling me to come into the
dealership. I could ever get a straight answer as to what
was needed to qualify for the deals. As my company is a
longtime supplier of parts to GM, I also have a GM suppliers
discount number. Trying to discuss that with them did not
go well either as they had no interest in discussing my use
of that discount. I called my contact at GM who explained to
me that the dealer was incorrect about their understanding
of the discount. I called to speak with a manager who was
not nice. I wanted to speak with a general manager but was
told none was on duty. I asked for another sales manager
and while he answered my questions, he did so with an
attitude. Never once did I hear a "sorry" or a "let's start
over". I ended purchasing my car from an out of state
dealer who honored my GM supplier rebate. My transaction
with him took about ten minutes and I wired the funds the
same day. I spent more time getting abused my Bomnin
than it took to buy from another dealer. The owners of
Bomnin need to know that their employees have poor
attitudes. Their loss but a new client for the out of state
dealer!
Dec 16, 2016
Response from current dealership:
Mr. Howard, We appreciate the opportunity you were giving us and sincerely apologize for the experience you had with us. We have 100% of our inventory online with over a thousand (some of them over two thousands) dollars under the supplier price, We also have all the qualifier incentives clearly displayed on the description of each vehicle and also in our website. Warmest regards! Andy Guerra, Internet Manager
Dec 4, 2016
Poor communication, avoided answering my specific questions
about the car including price, etc.
Dec 3, 2016
I told the dealer to contact me via text because I work most of the day and they refused to not only answer my questions about to vehicle but they refused to text me as well. Horrible customer service, I went to a different dealership and got the car I wanted 4K cheaper!!
Nov 18, 2016
Very professional. Ed contacted me right away, and was eager to help. Not a agressive sales person! He didnt seem to be worried about a sale, but wanted to make sure i knew he was available to help. Great experience, reputably dealer!
Nov 16, 2016
I asked this dealer a question regarding a 911 they offered for sale only to receive several annoying form-letter replies back. None ever addressed my question. I continue to receive unwanted emails daily. WHO IS IN CHARGE OF SALES THERE??? Wow!
Nov 9, 2016
Helpful!
Oct 25, 2016
This dealer has AMAZING PRICES !!! (++++)
Almost too good to be true.
I reached out to them and had to get my way through as they are really
busy. It was so hard, I thought they did not want my business. (---)
I finally was able to put a down payment over the phone and set a pickup
date. (+)
They picked me up at the airport. (++)
The car was there waiting for me and overall they were nice (+)
What the super price doesn't say is that they add about $2000 of hidden
fess or junk that you don't want or need. (-----------)
Overall, a very good deal still but this spoiled what was a GREAT day.
I'd go back there to get a car but I'd ask about the hidden fees first...
Oct 24, 2016
Sales team showed no interest in my business. Will work with
the GM directly next time.
Oct 8, 2016
The car wasn't available to test drive or look, sales man had no clue of how to give further information about this car, no customer parking.
Oct 4, 2016
i emailed the contact salesman numerous times about a specific car. All I got back were form letters.
Sep 29, 2016
Like a scam.... there is a price then they add this and that so finally the price is without taxes 5-6000 $ higher than what is published, and the sales guy are uncompetent, how can they expect to sale car like that...poor....terrible
Sep 25, 2016
Great experience. The transaction went very smooth and the salesman Mike Kaufman made buying a car from out of state just as smooth as being there. Car was exactly as advertised. Highly recommend Bomnin to anyone looking for a Corvette.
Sep 21, 2016
They have really bad tactics to attract buyer. They either have just sold the car I contact them about or the price on the internet is wrong price. Not impressed with the people I dealt with.
Sep 20, 2016
Excelent
Sep 12, 2016
Excellent.
Sep 8, 2016
Try to pull the price is only good today high-pressure and then hung up on me
Sep 2, 2016
I would rate it 0 stars of I could....people there acted like they didn't want ti be bothered and really wasn't interested in amswering any questions for me...it's funny because a trustworthy friend actually recommended these people....sucky service toward veterans I see...smh.
Aug 25, 2016
very good
Aug 20, 2016
the dealer contact and the car is available to see. they seem very nice.
Aug 18, 2016
They responded immediately, made a personal follow up phone call to make sure my needs were met.
Aug 14, 2016
Bomnin Chevrolet have excellent service as they are very attentive to try to sell you a car unfortunately I live in texas and it would be too far for me to go over and buy a car
Jun 26, 2016
I drove 35 miles down to see the car after speaking with the
salesperson. He was not there finally someone came out knew
nothing about the car and did not even offer a test drive. Stay
away.
May 23, 2016
Answered my question very quickly.
May 18, 2016
Great experience all around. They even towed my old car back up to North Palm Beach at no expense to me. Albert, Pedro and the Finance Gentlemen were all great.
May 3, 2016
Great experience
May 3, 2016
Typical salesman. After 2 hours looking at cars he quoted a price on a used
Equinox higher than the internet price. Said that was a good deal. Waste of
time.
Apr 23, 2016
Very responsive.
Apr 16, 2016
I think they have very good customer
service.
Mar 12, 2016
Good
Feb 26, 2016
Beware of Jeremy in sales. Called me to
ask me to come in then told me the
addition for the 2016 camaro that I
wanted couldn't be ordered that I had to
get a more expensive package and still
pay extra for the addition and gave me a
price 2 times the actual value of it. I
made him aware I knew the real pricing
and no longer want to do business with
him for trying to get me for more money
he didn't even apologize just told me to
have a nice day and hung up. Very
unprofessional and puts the entire
dealership under a negative light.
Feb 16, 2016
Buena atenciin
Feb 10, 2016
Great
Feb 7, 2016
this car is manual not automatic!!!
Feb 5, 2016
Could not get a straight
answer over the phone.
Jan 24, 2016
Bought here twice! Great service, great price,
easy financing. Ask for Gabriel and Carlos,
they are the best!
Jan 8, 2016
Dealer said, the vehicle not available anymore.
Jan 8, 2016
one response, then no response to questions sent. Was very
interested in vehicle, now will go elsewhere
Dec 9, 2015
Great, straight forward
Nov 18, 2015
Good
Nov 4, 2015
Quick response. Good prices.
Oct 21, 2015
I went to this dealer and told them that I
was looking for a better finance rating
than my previous dealer I had visited. I
also told them what was the finance rate
they made me signed all the purchase
agreement give a down payment them I
ask what my interest rate would be it
was the same one as the other dealer I
had rejected. Waste of my time bad
practice.
Aug 11, 2015
It was poor service I walked
wanting to buy a truck with
18.000.00 cash out the door and
he couldn't work with me !! Too
busy trying to make extra profit
other then accommodate my
needs !'
Aug 6, 2015
Buena atencion
Aug 3, 2015
Despite dealer's motto that you won't "pay a penny more" their
price is highly misleading, and doesn't include $395 electronic
filing fee (to transfer your tag and title, which costs the dealer
$10) which is not disclosed anywhere and I had to ask many tmes
to get them to admit to the amount, and an $895 dealer fee that is
higher than disclosed on CarGuru listing. I sent three emails
before I got any response from them over a week or so.
Jul 21, 2015
Fast response to my questions,
very personable
Jul 19, 2015
I went in to look on the car, I was
going to shop around. The sales
man Edwado made the process
so easy, I end up purchase the
car the same day. Great service
no hassle.
Jul 4, 2015
Excellent
Jun 30, 2015
He gave me plenty information. Good service
Jun 30, 2015
Would not work with me for a better price cause I was paying cash
Jun 14, 2015
I had a wonderful experience at this
dealership. Ask for Johel, he is an outstanding
sales person. Honest and expeditious, he gets
my highest praise! Drove away in my new Volt
at a very very attractive price!
Jun 13, 2015
Great! Lots of information
Jun 9, 2015
Talked to Dealer very helpful
Jun 7, 2015
it is easier to qualify for Open Heart surgery than the discounts of this dealer, just a trick to go there.
Jun 2, 2015
how can a dealer tell you that you must drive a150. miles just to get a price on a trade
May 28, 2015
Good
May 26, 2015
Fabio, Pedro, & Carlos are all top
notch. Great service guys!
May 23, 2015
No games, no hassels just the best deal in town!
Thanks!!
May 12, 2015
Dealer only concern with a sale. Not familiar with the car; Not friendly; No customer service; Priced well
May 9, 2015
The service was great but they promised to
send my extra key since March. Haven't
received it yet. Other than that I had no
problems. Great customer service.
Apr 17, 2015
Excellent. I saw the SRX called
Lorenzo Bomnin Chevrolet. Was
given Eduardo Rivadeneora as a
sales person and made an
appointment, went in and bought
my car. Lorenzo Bromnin and
Eduardo are top notch! Honest
and reliable. Everything I wanted
in a dealership, salesperson and
not to mention I love my car!!
Apr 16, 2015
The sales person I was "assigned" was rude and terrible. First, the prices they advertise on their cars do NOT include a $1000 stealership fee. Salesman hung up on me when I told him I would buy the car if they would charge the price shown here plus state tax and registration transfer fee. HE HUNG UP ON ME!
Apr 2, 2015
Eddie, worst sales person ever. Dealer
misleads clients with their offers.
Mar 2, 2015
excellent your attention and timely
Feb 19, 2015
excellent service
Feb 5, 2015
Excellent and fast service, I got
there at 7 PM and at 10:30 I got
back home with my new car, the
salesman, Royland was awesome
as all the people working in this
facility,
Feb 3, 2015
Good deals at this dealership.
Jan 28, 2015
Very helpful.
Jan 4, 2015
Good
Jan 3, 2015
They will not honor there
advertised prize.They also have
the odasity to tell you the vehicle
just sold this morning when it's
still sitting on the lot.
Oct 30, 2014
Great customer satisfaction and
services
Oct 21, 2014
Awesome dealership!
I have shopped at Lorenzo Bomnin before and everything was great so I went back for my most recent purchase. I bought a Chevy Malibu and it's awesome! My sales guy was really helpful and friendly and outgoing. He tried to get me the right price and I appreciated that because I know salesmen work on commission, so for him to get me a lower price is like taking a cut out of his own paycheck! Now that's customer service! I would definitely say to ask for him if you are shopping for a new car. He even went across to a different car lot to look for what I wanted! I started out looking at something more expensive and ended up with something less pricey, the salesman could have easily pushed me for the more expensive one but he didn't. The finance manager (forgot his name) was also nice, he took his time to answer my questions and explain everything. The number my salesman told me was pretty close to what I ended up with so I was happy. I think a lot of people get pressured into adding upgrades and options and all that but I just told them what I wanted and what I didn't want and that was that. No hassle, really. I went back a second day because I had to get to work and also bring in some paperwork they needed. Every time I'm there everyone is really nice so I would say this is a good dealership to go to when you're looking for a car.
I visited a Chevy dealership that is within blocks from my house in Ft Lauderdale with an ad from Lorenzo Bonin Chevrolet and they couldn't do it... Well I drove all the way down to Miami and the Internet Manager was waiting for me with the car clean and the buyers order ready to sign. I don't know how Autonation Chevrolet can not do what Lorenzo Bonin can if they all buy the cars from the same company.
Apr 21, 2014
Great Customer Service
Mar 16, 2014
Slow response. Did not want to
provide a test drive.
Sep 28, 2013
Rude, condescending, and disrespectful enough said!
Aug 20, 2013
Very tricky price setting. Prefer not deal with.
Jul 11, 2013
They did not want to give me the price they advertised on car guru, I
had to "qualify" for that price. After a day of heavy negotiating, I
finally got close to the price.
I tried to give negative stars, but couldn't so don't be misled by the one star. When you deal with the Internet manager by email or phone have him back up his promises in writing, he really seems like a good guy, but when you waste your time driving to the dealership and are ready to lease ( in our case ) he disappears . He's a magician, now you see him, now you don't , I think he has a closet he hides in, so when your baffled by the bull the salesmen give you, he's no where in sight to back up what he promised. I purchased several cars over the past twenty plus years) , and I tell you I've never dealt ( I've heard of it before ) with stereotypically slimy car salesmen, I've dealt with the old Supreme GMC, Sawgrass zFord, Mercedes of Cutler Bay, Mazda on Bird Road, Carmax Miami, The Collection and Warren Henry Mazda and I've never lost my patience or temper, but this Bomin Chevrolet is in another Galaxy. I'm not of those people who has sour grapes ,( just purchased a Dodge Challenger today at Autonation Pembroke Pines , 5 Stars), but these guys at Bomin were so bush, I felt I better put the word out on what to expect if you get fooled by there low lease deal on a 2013 Corvette. Do not get fooled, they advertise $59 per month, but read the fine print, it is too good to be true. When we went to check it out the Internet Manager greeted us , put us with a sales clown , then vanished. We were told, in this order, that " that is not the advertised price, ", the price is a typo ( mistake) and " the vehicle that is advertised at that price was sold that morning". I asked the sales clown, which answer was it ?. And the guy stormed off and gave our paperwork to another dumbfounded sales clown. Get everything in writing before you go there, they are unprofessional, unfriendly, our sales clown never introduced himself, and they have minimal product knowledge . They boast that they are number three in the nation in Corvette volume, but I doubt they're number three on their block, no one seems to know the difference between the different corvette models or trims, they attempt to read the sticker, but since its not written in crayon it's past their reading comprehension level.. The place is like a buy here pay here place, and that's insulting to most of those dealerships. This is a true buyer beware situation. Good Luck.
Jun 3, 2013
No complaints, fair price, honest employee, timely service. Would deal with them again.
Jun 2, 2013
made the deal over the internet....took my trade to them and everything was exactly the same price..j.p.is a very good salesman....bob
May 20, 2013
I called, and the person who answered my call not very cordial. Very bad service, I would not purchase a car from here and will pass the word on to other friends. Thanks for your time.
Jan 8, 2013
They are horrible. They took my money without having any type of
secured financing and it is now 5 days and they have not returned my
$500 cash. I have reported them to the better business bureau. The
managers do not return calls, they have voicemails that are full, it is a
pathetic excuse of a dealer.
Jan 4, 2013
Best dealer
Dec 31, 2012
sometimes its good to heard, instead of being told,sales men show be good at this ,after all you cant tell what the buyer wants if they dont listen,,,.....
Sep 30, 2012
Very responsive and have not pushed me to make a quick decision until I am sure they have the right car that I really want.
Sep 23, 2012
F