Bob Moore Chrysler Dodge Jeep

Dealership was outstanding to work with on the purchase. My salesman, Antwan, was one of the better if not the best salesman I’ve ever worked with buying a car. Very thorough, professional, and friendly.

Really good customer service and honesty ! Thank you !!!

The customer service was terrible. We agreed to a deal and my financing had been approved. I booked a flight to go to the dealership. I received a text from a salesperson saying they had sold the vehicle.

One my best experience purchasing a car.

Nice car as advertised!

They did reply but to excess. I was at work when they called and could not answer the phone so they proceeded to send me SEVERAL emails and texts and call several more times. I just wanted some basic info while I was waiting on my insurance company to complete a total loss claim on my current vehicle. I went somewhere else because of the level of pressure applied. A call and email would've sufficed and give me ample time to reply before blowing me up. Not everyone can have full access to their phones while at work, in the middle of the week.

Very nice

They were good

Great communication from Jacob!

Sales, finance, and overall experience was phenomenal. I would recommend this dealership to anyone. Awesome group of people. I wouldn’t buy from anyone else

This place was a joke. Went to test drive a truck and got in and the engine light was on. Sales manager didn’t let us test drive. Wasted trip.

Asked three specific questions that were easy to answer. No one called after I asked four different times.

They are extremely difficult to speak with. Every time I called, I got the voicemail that was full so I was not able to leave a message. I decided not to purchase a vehicle from Bob Moore. I will take my business elsewhere.

Good!

Sent email and after I responded never responded back

Good

Awesome

Ran my credit without my approval. Slow to respond even when I stated would/could be there the next day. The following day I offered to put a deposit on vehicle to hold it, they said they couldn’t do it and sold it. Which would be fine, if they hadn’t screwed with my credit.

I dont usually leave reviews, but working with Bob Moore my truck buying experience was the best one could ask for. They worked with me everystep of the way to get the truck i wanted at a price i could afford. They also ensured that i was givin the best interest rate out there. The sales and finance teams was amazing. I will definitely be a repeat customer. Jason O.

Bought a nice New Dodge Ram. Replaced my 10 year old Ram. Great truck and Dave Hodge is truly professional.

He explained everything really good and let me know everything I had to do to get the car

After visiting two other car dealers this week. I bought a car from Bob Moore Chrysler Jeep. I would recommend them for a new car purchase.

Wonderful and easy experience!

Excellent dealer, Jacob excellent sales person picked me up at the airport(I flew in from Louisiana they had the best deal out there) finance officer was also excellent sales manager( his name is Mike or Mark was also excellent) but the first ultra high pressure sales manager (Bill was awful almost lost the sale due to his style). If he gets brought in to the sale I would strongly recommend getting someone else because all he will do is get you angry again as I stated avoid Bill like the plague hence the 4 star rating.

Its was a great experience was helpful in away that they could help me

Made an appointment & drove 3 hours to buy a truck from them that they were going to have “all ready for me”. I get there & it turns out the salesman I was dealing with doesn’t even work there but works for their call center. They had no idea I was coming and ended up selling the truck 10 minutes before I got there.

I didn't purchase this one but did find a great deal on a new one. Service was excellent

Definitely a waste of my time! I will NOT be making that mistake again! After talking to three people about this specific car, not one of them actually showed me the car on the lot.. in fact who I never saw Jacqueline in person, Jacob walked away in the middle of us speaking about the car to help someone else (and never came back) which meant another salesman taking over. In which none of them showed me the car I actually called about and drove out of my way to look at. Instead they tried convincing me to get in to a brand new car *shocker. Needless to say, it was a terrible experience and honestly a waste of my time!

Warning: Don't waste your time with this Dealership! Horrible! Contacted me quickly, told me the car was available, I told them I had 50% to put down, finance the balance. Sent me finance link that was not secure. I replied asking for secure link, never replied. Next morning car showed as "Contracted" but when I called they told me was still available. Filled out finance application, never heard from them. I call them and they tell me car is sold! I had a detailed post but can't fit it here! Manager was not friendly and told me the woman would not have known if the car was still available since she is in different building. So why did she tell me it was even after I told her it showed as contracted, and wasted my time having me fill out application. Tells me it sold between the morning and time I completed application. I'm not buying it, don't believe them!

hassle free environment

We drove 45min to get there after we were told the vehicle would be ready to test drive and they said it was sent off to auction and didnt have another in our price range we liked. Then the next day it showes they dropped the price on it.

Dealership is willing to work a deal.

Quick response, very helpful. I was not quick enough on viewing the car, so I missed out on what appeared to be a good deal. My loss.

Nice people to deal with

Great experience

Awesome customer service

Great experience.

I asked them if they would send me some more pictures of the truck. They said they would. Never did. Said they would contact me. Did 4 days later saying truck was sold. Price was first listed at $17,999

Answered all my questions

Salesman told me he was trying to sell the truck to his friend and his friend couldn't come in until the next day he then let me test drive it, then proceeded to tell me there was nothing they could do for me once we got in his office. Car guru sent me an email the next day stating the truck was sold. I've dealt with bob Moore on multiple occasions and it has never been pleasant.

They were friendly,and helpful. I actually bought this vehicle from an awesome salesperson named Chic!

Got in touch with the dealer I changed my mind I’m looking now for a Cherokee Latitude 2019 they are going to get in touch with me

First inquired about the vehicle went to go look at it was in poor condition it was smoked in looked like someone shook a soda can and opened it by the door was dirty I thought I was looking at a new car not a used car already had over 2,000 miles on it later worked with Matt to do a even trade couldn’t help I don’t see how they couldn’t come down on the car especially the condition it was in and shown to me I guess the customer really doesn’t come first don’t buy this car

very quick response titan is being sent to the ring

Helpful and not too aggressive. A good experience. Did not take all day and waste a lot of my time. I was in and out in about 2 hours with my new truck. Dave was great. Thanks.

Great! I bought the car!

Excellent costumer service!

The red charger sold, so we purchased another color. Salesman was nice, not very reliable on callbacks. We like the Dealership, it was the second car we have purchased from them. This review was written by Barb. Customer Service is very important!

I test drove this vehicle, signed paperwork for this vehicle and agreed to trade my car in, I was told that I would drive away with this vehicle that day. Turns out the financing company wanted more money or a cosigner. I was very disappointed at the fact that the finance company was not contacted first before having me get my hopes up for this vehicle. Just for future reference I think the company should contact all banks and financial institutions first!!!

Took too long to get pictures, etc on the van I was interested in knowing more about,they seemed real disorganized and somewhat elusive. But when the 20 or so photos came of the van, I understood why they seemed to be avoiding the whole ordeal. The photos revealed an absolutely filthy, gross and disgusting cargo van NOT looking like the one on their website and NOT being "fully detailed" or in any way ready to be purchased at ANY price. The ad for the van was simply misleading and point blank false. Lost any trust I had or will ever have in this dealer.

Outstanding customer service by Paul!!

Bought the car. Relatively quick and easy. Nice folks.

For the first time in a very long time I actually had a positive experience at a car dealership & I was very pleased with the deal we finally agreed to. I bought a used 2016 cherry red Town & Country Platinum minivan & I couldn't be happier with it. In 2005 I bought a new T&C from here also & had a positive experience.

Great staff. A salesman even followed up a couple of days later to let me know that the vehicle had been sold and was no longer available. I'm still looking for a truck and will definitely include Bob Moore CDJ in Oklahoma City in my search.

Contacted via email to begin with and spoke with a nice sales person. Ended up putting deposit down to hold the vehicle until we could drive the 2.5 hours get to the dealers later that week. Arrived to find the sales person was gone, even though he knew we were coming. Then the sales manager that we worked with on pricing was gone as well. Followed by only having a single key and get a second one was more then $300. I offered to pay $300 less and pay them the $300 when they either found the second key or replaced with a new one, sales manager said no...after driving 2.5 hours! I just wanted this to be a fair cash purchase. Thank goodness for the finance manager, who agreed to the $300 less and after a little drama we purchased the vehicle and came home. Just a bit more focus on the customer experience would have been nice, and if you're not going to be there....let someone else know what is going on. Worked with internet sales manager. Overall a good experience.

Sales experience was smooth and quick.

I was contacted within 10 minutes of inquiry.

Never had an issue speaking with anyone about the vehicles I was interested in, overall great experience.

Great service! Easy to work with from long distance. I would buy again from these folks definitely. They even picked me up from airport to dealership.

Great

No hassle, great employees with good manners.

Very accommodating. Went above and beyond to make the sale. We ended up buying from them.

This dealership had a different vehicle that I looked at, it was also a 2010 Ford Escape with 101,000 miles also had been wrecked. They offered me pay off of my 2013 Ford Focus with 57,000 miles no wreck for more than my pay off. Older vehicle, twice the miles and wrecked back bumper was still falling off repair job was done very poorly. BUT you pay more than your pay off on your current vehicle seemed a little funny to me so we left. The vehicle I wanted I believe has sold and I have marked this business off my list plus word of mouth will not help them at all on my experience I had their. This vehicle picture shown is no where near white it is yellow, very poor condition, greasy everywhere and the back latch did not work. This picture is not what they have on their lot!!!! If I could I would give them a negative star I would!

Response quick

Great follow up and personal help. Out standing 1980 corvette.

Was the worst experience, Brad in financing lied straight to my face. He told me that a $2000 extra warrenty was required from wells fargo. Called them up and they laughed at me pretty much. Will NEVER do my business there or refer anyone to go to them liars.

Smooth internet transaction! Had what I wanted. Good deal also. Shipped to my driveway.

Great experience. Not pushy and had an answer to all my questions.

Sales tried to meet my request but did not have anything I wanted.

Made appt to see vehicle that was not there. Wouldn't have been a big deal accept I talked to them not even an hour before also had the guy said "hey we don't have that one here's what we have " and the van he tried to sell cost more and has more miles and less features then the one I wanted. Don't waste your time

They were wonderful to deal with.Would definitely return and highly recommend

I was a first time buyer an had the pleasure of buying a 2013 dodge dart from bob Moore they kept me in the price I wanted they helped me out in every way an made it an awesome car buying experience, they didn't rush me with anything an they were honest an paient.

prices are misrepresented

Went to look at a used Corvette here. They were great. Don Lidia was very helpful and patient with me. I drove the car and we worked out a very fair deal on it. Unfortunately I decided that a Corvette want the right car for me at this point in my life, They were still very nice, if I was looking for a car they sell would go to them. Good experience.

They need to have more than one finance person. We drove from Tulsa , had an appointment to see the car, were paying cash and still had an hour wait to finish the paperwork, The salesman was nice. Wish they were nicer to used car purchasers.

They always ready to answer all my questions and they don't guess!