Bob Howard Nissan

Kevin is a great guy, very helpful!

pleasant people.

Great

They were very communicative and friendly with me from the start. They had the car waiting for me when I got there. The only negative thing I have to say is the dealer pushed me to buy the car then and there and they tacked on another $2000 when I got there. Because of this ridiculous stain protection stuff also tried to get me to take out a warranty and several things to add on the price. They sold me the car for $18500 not $17750 as listed on cargurus

Wonderful experience, I told them what I needed the payments to be to stay married and they bent over backwards to meet my request! I will definitely check them first if I need any other vehicle in the future.

Very helpful. Picked me up at the airport to get me to the car at the dealership. Kelly the salesman was great! I would certainly recommend this dealer to anyone.

They were very respectful and honest. They honored the over the phone quoted price and treated me like a friend and not a dime a dozen customer. I highly recommend them and will definitely do business with them in the future.

Friendly people

Fantastic Dealership - if you need any help ask for Mass

I purchased the car. It has a small oil leak.

Darrell is great. Great leader and straight up. DJ continued to answer all my questions and helped find exactly what I wanted. Very good people.

I was contacted but the vehicle was sold thus my experience brief and professional.

Went to test drive car had safety feature bad couldn't drive.salesman wasn't there left number. Drove 75 miles to get there. Received car guru car sold will not waste time again.

They raised the price before I got there. It was sitting there, but salesman went to get the keys, came back out and told me it was sold. Didn’t seem very interested in seeing if anything else I might be interested in

My experience with this dealership was amazing,& I felt welcomed

Keeps telling me truck is sold but it is still listed

Very nice and helpful people here. Finance, Sales, everyone I talked to was great about helping and getting back to me in a reasonable amount of time.

Call to see if they had the car before I drove to the dealership got there and they said they didn't have the car went to auction. Was very disappointed.

I asked a couple of questions about the car and they never answered them. They just wanted me to come see the car. It is at least 50 miles there and depending on what the answer to my questions would be our decision on if we went to see it..

Thus place is a joke on used vehicles I looked a f250 and it was junk severe rust underneath the vehicle truck was way over priced

My experience was horrible...... thought I found a good deal on a used car and even checked hours before I went to the dealership so I wouldn’t waste my time ...... when I got there the car wasn’t there any longer and I got several different reasons as to why....... you think they would get their story straight before they start talking, but they didn't even do that....... of course got the line “we have other vehicles in your pricepoint that we can show you”........ nope, not today, not this guy...... there was several reviews warning me of this kind of treatment but I went ahead and tried anyways....... don’t make the same mistake I did..... stay away from this place

Awesome experience! No complaints

after finding out it was a manual he asked me if there was any other car he can help me find he offered me some of the ugliest cars not even worth replying too

Very pleased!

Though I did not end up purchasing this vehicle, Kelly has stayed in close touch to assure that he locates the exact vehicle I’m looking for! I hope to be purchasing soon!

I inquired about the vehicle listed on CarGurus as a NEW 2019 Nissan Titan with only 23 miles on it. The dealership representative informed me that this was a loaner vehicle with 12,000 miles. When I sent screenshots from the CarGurus page showing it advertised as having only 23 miles, the dealership representative never replied again. Obvious bait and switch tactics. Extremely dishonest; totally reprehensible.

Working with Chad and Will made it easy to buy a car. Even with me being in a different state. Absolutely no issues whatsoever. I would give these two 10 stars if I could!!!!!

Shane contacted me right away . Upon my

I scheduled an appointment to see the car I was extremely interested in! We drive 30 minutes to the dealership and it turns out they had sold the car the day before I even set the appointment! They didn’t apologize for the inconvenience but rather kept trying to pressure us into cars outside our budget and cars we weren’t even interested in.

Great

They were able to help us out. Very helpful and nice staff

Really did a good job trying too help me

Very nice experience. Greg was our salesman and he was awesome. We ended up buy 2 vehicles. The finance dept took longer then we would have liked but otherwise it was very nice experience.

Bad, contacted the dealership, I filled out the application. Never got back to me, contacted then again to ask what was going on, they said they will contact me back, and never did. Very unprofessional.

Excellent

Worst Sales Manager (Mike) interaction in my 30-years of buying cars! Egotistic & arrogance cost him a sale! Made him a very solid offer and he and the salesman T just laughed in my face. Only to turn around 10-min. later as I was getting up to walk out and said they could do the offer, plus doc fee (I understand doc fees are standard), which I was already opposed to in my final offer. I got up and started walking out and he said, I was not going to find that price ANYWHERE and said price would not be the same, but higher, if I came back later...what's this, Shark Tank? I went 8-miles down the road to a competitor, walked in, gave them the same offer, and they accepted, as stated! Ha! Said, I couldn't find it anywhere else...WRONG! Then Mike had the nerve to call me back the next day, and said I must have gotten a basic model...Ha, again, I got the same model and equipment, he offered...he was just trying to wiggle his way out of losing a sale! Bob Howard Sales Force = Clown Show.

The sales man was polite. The Hummer had sold so he wanted to know if there was another vehicle I was interested in.

responded quickly

They contacted me right alway

Very helpful, friendly none pressure kind of sales service I recommend this dealership this would be the 2nd car I buy here:)

We had agreed to a price on this 2015 Sienna and that I would drive from out of state 4 hours on a Saturday to purchase the car. At 9:57 PM on Friday night i received a text from the salesman saying to call him before i leave Saturday morning to get the car. Long story short, they sold the car to another couple late Friday night. At least they had the decency to call me before I made the trip. I told the Sales manager he had no integrity to which he made up a story that he wasn't sure I was going to buy it. What a joke, we had an agreed upon price and set time to come buy the car. Stay away from this dealership.

Billy had to be tracked down after initial contact and reminded i needed confirmation of availability since I'm in Tulsa. Never could verify if car was in stock. "It may have been sold" he would say. When asked to verify all he would say is possibly. Left message on used car manager voicemail after couple days of no response left message on GM voicemail. No manager returned my calls, once again I had to initiate another call and was able to talk to used manger. He verified car wasn't even for sale since it was wholesale even though it was listed on guru and the dealership website. Too many flubs and truly felt like it was bait and switch situation. Since I pressed about that specific vehicle it turned out, it should not have been offered since it was a cheap unit was sent to auction. My son wants 2009-2011 sentra so I'm very unit specific and not interested in any other models or makes, so bait and switch won't work on me.

I appreciated the quick and tenacious work that the salesman David did for us, however it was all for naught. We had been working out the details on reserving the vehicle until we could get to dealership as we were traveling to OK on business. The dealer suggested a nonrefundable deposit of $1k. We worked with David for the better part of the day obtaining enough info, on sales price receipts etc to feel comfortable enough to essentially give away $1k w/o seeing the car in person & committing to buy car, when the salesman went silent. I received a text a few hours later that the dealer had sold the car out from underneath me. While I understand I had no claims on the car, their selling it to another while negotiating with me makes me think they would have done so even if I had placed the deposit & I would now be fighting to get my deposit back. Working with this dealership was a complete waste of my time. I wish David well, and it is his legwork alone that gets 2 stars.

The car I looked at was cheap but still way over priced... I could smell burning oil through the a.c. the car squealed so bad when I started it up and there was definitely some grinding coming out of the front driver side wheel... And to add to that, the sales rep w me didn't have nothing to say about it, like I'm supposed to be cool w it... On the plus side they were willing to work with me on another vehicle that I ended up declining

Terrible service. They have a fake car on display. They will get you to their store, even if you have to drive hours to get there. Tell you the car you want is waiting for you. Then you show up and they say "I'm sorry someone took it home for the weekend but we can sell you a car that's a year newer with 45,000 more mile, busted windshield, torn seats and just run down for the same price as the one you just called and asked about". But when you ask questions. I'm sorry I need to go ask my manager. The guy we made the appointment with David, didn't bother to come out and speak to us himself. Shane called me when I was less than an hour away and confirmed everything. Then called again while I was in the lobby, to tell me the car was gone. When I told him where I was his reply was "oh you're the page for David" then he hung up on me. Will never buy a car from any of their lots. I would suggest buying somewhere else.

cars dirty in the inside. One had been on the lot for a month and still had previous owners cups of drinks in the doors and children's dirty clothes. The other vehicle had the previous owners medical information.

It was great, the whole team was great. I bought the car and it was a great deal..They were very honest and up front and so professional! Michael was my sales rep and I will definitely go back there to get my next vehicle and will recommend that team!!

Colt contacted me twice. He was cordial and understood that I had found a similar vehicle at a dealer closer to me.

They are great at communicating with their customers! I talked to a guy named Eric. He was very nice and polite. Kept me up on updates on the vehicle that I wanted to purchase. They made the experience of the search for a new car very welcoming.

That's ok. You guys don't have to change name 'cause those guys really responded fast to my inquiry and set up an appointment right away. Lyman and the guys are really friendly and helpful. I haven't purchased a vehicle YET, but because of the way I've been treated at Bob Howard, I WILL be making my next purchase from them. Thanks CarGurus for the hookup.

They were very nice. The car was sold but i plan on contacting them again. Thank you.

Never responded to any questions, just sent emails trying to setup appointment for test drive.

The sales man contacted me right away and he was very professional

My experience was pleasant

I did not end up buying here but the were very helpful and responsive. I would look here again

The Salesperson did contact me and asked me to come in to the dealership after work. He said he would send me photos of the vehicle and an Address to my phone by text. He never sent texts as i was told. So i go to dealership after work. I went into the showroom and asked for my salesperson. A gentleman told me he would be notified i was there. So i wandered around for 20 minutes. I then sat in the waiting room for 20 more minutes. After 40 mins i received a text from my salesperson. He was with another customer that had returned from the weekend and he was closing that sale. He asked me if i could wait longer. I said i could come back the next day, he immediately accepted and apologized for wasting my time. I never returned. Poor Service.

Great

Very helpful and courteious; explained vechile in detail.

Quick contact and good follow up. Did not make a deal.

Said car was sold then came back and said no we still have it just to get me out there

Twice now I have been to this dealership to look at a vehicle, only to find out it has body damage that wasn't disclosed in their ad. Very deceptive.

They were very nice and got it done pretty quick and ready to go and thanks y'all so much I love my car!!

They did what they could but found a better deal and moved on

Always good service.

Great job

Vehicle had issues. Salesman was honest about. Didn't have anything else in my price range.

Great Group

Closed the deal

This dealer let me set an appt knowing they sole the car I want inquiring about and didn't even handle the buying procedure as normal. As is I wasn't worth their time.

Met with dealer very nice, Truck In like New Shape. I purchased truck and drives really nice.