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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 30, 2025
I had an appointment to see this vehicle. My appointment was supposed to be set up by the daughter Biondi. The next day the salesperson I was to see had no idea at all I was showing up. When I asked who I was texting with , I showed him the text. He said nothing. Oh by the way the car was sold wholesale earlier in the day. When I texted Miss Biondi she responded with it was the salesman’s fault for wholesaling the car without her knowledge. Whoa wait a minute now. Had the salesman known I was coming in the very same day the car was wholesaled. I think the salesman would have waited until AFTER I showed up to wholesale the car. I didn’t ask because I don’t believe I would have heard the truth. I went to another dealership two days later and they were extremely happy to take my business.
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AnneMarie
Jul 10, 2025
Very helpful with follow emails.
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Jun 18, 2025
Excellent customer service and very professional.
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Jun 5, 2025
Got my car. happy
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Tom
Mar 25, 2025
I texted back and haven’t gotten a reply
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Jason
Dec 17, 2024
Excellent
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Chris
May 23, 2024
This dealership is awesome! Every question was answered quickly, all documents requested were provided, Christy took pictures (and a video) and arranged for shipping. The pricing was extremely fair. I will definitely look to Biondi the next time looking for a vehicle.
1 of 1 people found this review helpful.
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Leland
Apr 5, 2024
Very helpful.
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Kenneth
Mar 15, 2024
Sales person was helpful, but other dealership offered more value
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Mar 13, 2024
Great
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Feb 2, 2024
Responded, I asked for photos of a specific car. They offered to take a video of the lot. I again asked for photos of just the one car... no further communication.
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Timira
Dec 11, 2023
I arrived there a little late because of traffic but the gentleman named Jay took very good care of me. He was very professional and knew a lot about the vehicle that I could see myself driving in. I’m hoping in the future that I get Jay again he’s the perfect fit for Biondi Lincoln. Thank you so much Jay!!!
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Jul 20, 2022
Very enjoyable experience. Salesperson was very helpful and professional. I'll definitely look to this dealership in the future.
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Apr 30, 2022
Only talked one time to them, nice people, and helpful, very good dealership,
1 of 1 people found this review helpful.
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Jul 30, 2021
Great customer service walked us through the entire process and was able to get us a really good rate.
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Brian
May 17, 2021
They were very responsive and followed up with good advise and wanted to make a deal! But not over bearing. Christy and Jim were both very helpful! Their dealership was at the limit of my search which was 100 miles also during the gas shortage because of the pipeline shutdown. I was pleased with their emails!
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Todd
Apr 14, 2021
Good contact
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Michael
Mar 27, 2021
One of the owners contacted me via e-mail and phone call and was extremely pleasant and very helpful. He is continuing to help me as I proceed with the purchase of the car and I would highly recommend Biondi Lincoln to anyone who asked my opinion about them. A+ as far as I'm concerned. Michael
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Keith
Feb 15, 2021
Excellent to work with, would recommend anyone looking for a vehicle to see them. You won’t be disappointed.
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Dan
Feb 3, 2021
Tom was a great help with the purchase of my Lincoln MKC.
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Angela
Jan 17, 2021
Excellent service and very helpful and not pushy!
1 of 1 people found this review helpful.
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Jan 14, 2021
Professional, courteous and problem-free. Cost was agreed to did all work on my smartphone drove from Cleveland to Pittsburgh to pick up a very beautiful car fairly priced. Even the coffee was excellent.
1 of 1 people found this review helpful.
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William
Dec 17, 2020
A great experience!
1 of 1 people found this review helpful.
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Dec 12, 2020
I haven’t purchased a car in 12 years and was concerned about all of the bartering that used to take place with dealerships . Not so with Biondi my salesman Tom was excellent and very patient . I have to take the car back for a few minor parts to be added that were back ordered and a repair to my passenger side seat other then that I was very pleased with my car shopping experience!
1 of 1 people found this review helpful.
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D
Nov 4, 2020
When a dealership puts a car online $1,500 over book value and then says "We are no haggle dealership." I become a no haggle consumer. I refuse to purchase anything from dealerships like this.
9 of 9 people found this review helpful.
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Michael
Nov 3, 2020
Biondi was excellent from start to finish. I would by a car from them again tomorrow if we could. Great dealership even better sales staff!
1 of 1 people found this review helpful.
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Oct 19, 2020
Called to ask questions re:2017 Lincoln MKZ After talking to Christy she was the one who sold me on the car I was hesitating at first She sold me on the car They even drove it to me I bought the car without even going to the dealership Very pleased with Biomdi The car was immaculate when I got it Lorenzo delivered it and showed me where and what everything was Wonderful experience
2 of 2 people found this review helpful.
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Ric
Oct 11, 2020
While this vehicle did not fit my needs, Christy was great throughout the querie process. She was in regular contact and fulfilled my requests for info/pics.
1 of 1 people found this review helpful.
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Aug 30, 2020
GREAT EXPERIENCE!!!! Christy was awesome to work with. She was extremely responsive and very kind. The vehicle was exactly as described and the dealership had it sparkling clean and ready for us. Most of our transaction was done online saving a huge amount of time at the dealer. Will be going back for sure!
2 of 3 people found this review helpful.
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Aug 18, 2020
The dealer E Mailed me right back and informed me that it was sold. I appreciate the quick response.
1 of 1 people found this review helpful.
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Aug 1, 2020
Quick response. We ended up purchasing the 2013 MKS. Fair deal, fair trade.
1 of 1 people found this review helpful.
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Jul 23, 2020
Very nice.
1 of 1 people found this review helpful.
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Jun 24, 2020
Had a great experience here
1 of 1 people found this review helpful.
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Jun 6, 2020
Wow! Got a call from one of the owners before my feet hot the floor Monday AM! Got to dealer 2 weeks later to see in person, waited too long, vehicle was sold. That’s car business.
1 of 1 people found this review helpful.
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Sandy
May 31, 2020
Got back to me in a timely manner
1 of 1 people found this review helpful.
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May 4, 2020
Seemed like fair great people, we weren't able to do business though. Contacted me the next day, and laid out my options.
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Maria
May 1, 2020
Would not negotiate on price. Treated me like I was a young girl. He thought leather seats would impress me & make the deal. Told me to tell my husband that I deserved leather seats * he should buy the car for me. It was my purchase not my husbands. I was buying the car with my money not my husbands. Turned me off. Treated me like woman can't do anything with out a husband. Purchase a vehicle at another dealer who treated me with respect.
15 of 15 people found this review helpful.
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Apr 14, 2020
Very helpful waiting for them to contact me
1 of 1 people found this review helpful.
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Mar 15, 2020
Good sells team
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Tim
Mar 11, 2020
Even though we didn't strike a deal I will definitely go back to them when I am ready to buy again. They were honest and customer service was outstanding.
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Mar 6, 2020
A woman sales person greeted us in a timely fashion. She was very attentive to what we were looking for. Unfortunately the car was sold already. She took our name and number, jotted some notes down and said she would keep an eye out for what we were looking for. Based on the great customer service we received from the sales woman who greeted us, I would definitely recommend Biondi motors.
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Feb 10, 2020
Very helpful.
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Feb 10, 2020
Girl get back to me right away was excellent
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Dave
Jan 29, 2020
Very helpful and knowledgeable. They answered all my questions and were not pushy about selling the car. Actually they didn’t have to be because the car sells itself. I would definitely buy from them again. Top notch dealership.
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Jan 16, 2020
Spoke with the dealer over several days and made a deal to purchase a vehicle. As we were going over the final numbers it was noticed they had added an additional fee of 389 dollars that I was not previously made aware. As I refused to pay an additional fee that was thrown it at the last minute we did not purchase the vehicle. This company does not deal in good faith.
6 of 6 people found this review helpful.
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JohnG
Jan 3, 2020
Lori has been in touch with me a couple of times and seems to be eager to make my experience with Biondi a good one. Very helpful and pleasant.
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James
Dec 31, 2019
Responded quickly. Car was sold before I could get back to them.
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Keith
Dec 22, 2019
Walk around lot for 15 minutes no one ask me question no service
1 of 1 people found this review helpful.
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TROY
Dec 18, 2019
Everyone was helpful in our search for our dream car. Nice people.
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EdwardJ
Oct 26, 2019
Great experience, bought the 2018 Nissan Altima!
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Oct 7, 2019
Dealer said the car is being test-driven later that day by someone, but never got back to me after that. So, I'm assuming the car was sold. Added me to their email list without asking me and made it a pain to unsubscribe.
1 of 2 people found this review helpful.
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Oct 3, 2019
Confident they were offering "best price" no haggle process. They were right. The only issue is with a loaner car not available for me while my new car was getting work done as I live but 13 miles out of state of PA. Thorough with paperwork, willing to make repairs to vehicle before picking it up. Winnie is very friendly and not pressuring. Clean and classy dealership.
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Desiree
Sep 16, 2019
“I was greeted immediately and attended to, very respectful and professional atmosphere”
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Sep 4, 2019
Very responsive
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Cathy
Aug 24, 2019
I only spoke on the phone, but they were very polite and informative.
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Kyle
Aug 18, 2019
Very responsive even though the car was sold on premises
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Omar
Aug 13, 2019
It's was great experience from start to finish.
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Alyssa
Aug 5, 2019
Biondi has some of the best salesmen working, Christian Jantz to be exact. They are a no-haggle dealership that really spends time learning the needs of their customers. They made the buying process seamless and stress-free.
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Megan
Jul 27, 2019
This car was unavailable, but I bought a different used car. Brian was super!
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Jennifer
Jul 16, 2019
Ron was excellent and I am glad I am working with him.
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Judi
Jun 4, 2019
I bought this car from Dwayne Johnson at Biondi Lincoln and my experience was exceptional. The car is perfect, and we were treated very respectfully. The dealership is first class. Thank you car gurus for alerting me to this beauty.
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Jun 6, 2019
Response from current dealership:
Hi Judi, thank you so much for your positive comments about Biondi Lincoln! We appreciate you taking the time to leave a review, and we hope you enjoy your new car. Have a wonderful day!
May 30, 2019
Nice people
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May 27, 2019
Was contacted in a timely manner
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Jun 1, 2019
Response from current dealership:
Hi, thank you for your positive review of Biondi Lincoln! We're glad we could help you out, and we hope to be of assistance to you in the future. Have a great day!
Bob
May 20, 2019
Easiest car purchase I have ever made.
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Jamie
May 19, 2019
Perfect, fast texts, everyone was so helpful. It’s been a very long time since I have had such nice service. Thank you, I love my new car!❤️
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Kathie
Apr 14, 2019
Was contacted quickly.
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Apr 25, 2019
Response from current dealership:
Hi Kathie, we're so glad we could help you out! If there is anything else we can do to assist you, please let us know. Take care!
anthony
Apr 5, 2019
All good I bought the car.
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Apr 12, 2019
Response from current dealership:
Anthony, thank you for your review and congratulations on your new car! Please let us know if there is ever anything else we can do for you! Safe travels!
Apr 3, 2019
The dealership responded very quickly. They had the MKX that we were interested ready for us when we arrived. Russell was very knowledgeable about the various options on the car. He was very helpful and professional. Everyone that we dealt with at the dealership was very professional throughout the whole purchasing process. We love our MKX!!
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Apr 12, 2019
Response from current dealership:
Hello, we are very happy we could provide you with a positive experience! Congratulations on your new MKX! We appreciate your business and hope to see you again soon. Safe travels!
Apr 1, 2019
They were very professional and contacted me several times! I was unable to follow up with them due to timing!
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Ray
Mar 16, 2019
Courteous, nicely handled my inquire
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Mar 23, 2019
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
Mar 1, 2019
They got back with me right away and had a proposal the next day I just couldn’t come up with the down payment at this time. I would highly recommend them.
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Feb 26, 2019
Quick response. Very friendly.
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Mar 2, 2019
Response from current dealership:
We are pleased to hear our team provided you with friendly service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bruce
Feb 20, 2019
I was contacted the next day via telephone and email . Very friendly sales team.
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Feb 19, 2019
very cordial
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Feb 25, 2019
Response from current dealership:
Greetings! Thank you for taking the time to leave us positive feedback and a 5 star rating! We appreciate your business and look forward to assisting you again in the future. Take care!
James
Feb 17, 2019
the original car was no longer available yet the Lincoln dealer found me everything I wanted at the price I wanted to pay. I had special needs for completing the deal and my Lincoln representative went out of her way to facilitate the process. the financial representative was very clear in presenting options that made it very comfortable to make all decisions. I would highly recommend Biondi to anyone looking Lincoln.
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Feb 21, 2019
Response from current dealership:
James, we appreciate your feedback of our Staff's outstanding service and congratulations on your new vehicle! We appreciate you so much for being one of our valued guests and we look forward to your next visit! Take care!
BRUCE
Feb 5, 2019
Classy place
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Feb 11, 2019
Response from current dealership:
Hello! Thank you for taking the time to leave this great rating! Safe travels!
Feb 2, 2019
Our experience with Biondi was great from start to finish. We were treated with equal respect as someone walking in and buying a brand new Lincoln. Lorenzo was a pleasure to deal with as was Angie. I will definitely recommend this dealership to anyone looking for a new or used vehicle.
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Feb 11, 2019
Response from current dealership:
Hi, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Butch
Feb 1, 2019
Bought a 2010 lincoln mkx from them.i like how they had it serviced and ready 2 go b4 we even got there 2 look @ it..great buying experience and Winnie our sales person was the best..
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Feb 11, 2019
Response from current dealership:
Congratulations on your new 2010 Lincoln! We're happy to hear we were able to provide you with a positive car buying experience. We hope to be of service to you again in the future.
Best wishes,
Biondi Lincoln
Vanessa
Jan 20, 2019
Everyone was so wonderful! Such a pleasant experience. Will definitely be referring our friends and family. Winnie is AMAZING!
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Jan 23, 2019
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! Thank you again for choosing Biondi Lincoln, and we hope to see you again soon!
Donald
Jan 18, 2019
Super easy to deal with! Sales person Christy was super nice and explained everything thoroughly! Would definitely go there for next vehicle!
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Sean
Jan 2, 2019
Our Sales Representative Duane was excellent and very professional. Would highly recommend this dealer.
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Phillip
Sep 15, 2018
responded quickly but I was interested in MKC not MKX
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5
Sep 4, 2018
The dealership answered my questions promptly. Very courteous and helpful. I ended up buying the car.
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tim
Sep 3, 2018
Russell was very knowledgeable and helpful.
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Kerri
Aug 26, 2018
Very pleasant experience.
1 of 1 people found this review helpful.
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Aug 6, 2018
Extremely helpful. They very nice and polite. I saw the car i wanted to see on cargurs. Drove to the dealership and checked it out on the lot. Ron was there made sure I got to test drive it the same day. I bought thecat the nextday. Thank you
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Aug 16, 2018
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! Safe travels!
Jim
Jul 20, 2018
Very quick to respond to my inquiry, looked at and test drove vehicle, ended up making the purchase. Every person we have delt with st Biondi has been very professional and courteous, a special shout out to our salesman Ros S. we have worked with him before and will deal with him in the future. The dealership has a no haggle pricing policy which for me makes it a much more pleasant experience, no nagging from the salesman, they are there to assist and inform which they have done very well in my experiences.
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Jul 29, 2018
Response from current dealership:
Thank you for sharing your experience with us, Jim! Congratulations on your new vehicle, and please don't hesitate to reach out if there is ever anything that we can do for you!
Jul 1, 2018
Prompt reply. Informative. Have not been to showroom yet.
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Elizabeth
Jun 30, 2018
I had a great experience from the first email... It was easy to set an appointment to view the car... Lorenzo was a pleasure to deal with! And I love the car!
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Jul 2, 2018
Response from current dealership:
Elizabeth, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
20
May 21, 2018
Good people.
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Jun 10, 2018
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
May 14, 2018
Very prompt in getting back to me.
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Jun 10, 2018
Response from current dealership:
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jocelyn
Apr 15, 2018
They’re a good salesperson they treat me of more than I expected, they gave me a good customer service and specially my request
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Jun 10, 2018
Response from current dealership:
Jocelyn, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Melissa
Apr 10, 2018
Excellent service! I love my new MKC!!!
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Jun 10, 2018
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fred
Apr 10, 2018
It was a good experience,
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Tina
Mar 30, 2018
very nice and prompt
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Mar 18, 2018
The Biondi dealership made my car purchase experience very easy and pleasant. I would highly recommend them.
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Brett
Mar 14, 2018
Didn't buy from them but they responded very quickly
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April
Feb 28, 2018
I was looking for a vehicle for my granddaughter online. I inquired about a vehicle at this dealership one night, and the next day I received a response. Although I didn’t purchase this vehicle because of being in different states, I was very impressed with their response and professionalism. If this vehicle was for myself, I definitely would have visited in person.
1 of 1 people found this review helpful.
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Bill
Feb 27, 2018
They contacted us and were very informative
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Mark
Feb 6, 2018
Smooth transaction, pleasure to deal with.
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Jan 18, 2018
Very professional, but the information shown to us didn't match three actual facts
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John
Dec 18, 2017
Great place friendly staff. Definitely worth the trip
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Dec 7, 2017
They were very helpful, knowledgeable and accommodating in helping us find just the right van for our family. We did buy the Pacifica and love it!
0 of 1 people found this review helpful.
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Oct 29, 2017
Great response time
0 of 1 people found this review helpful.
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Oct 2, 2017
very responsive. no pressure. several options. a little pricey.
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deb
Sep 28, 2017
I was doing the research for my parents who bought a 17 MKZ. Lori in the internet made the whole process easy and my parents enjoyed their experience in the store. They stated that the staff was very friendly.
1 of 1 people found this review helpful.
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Sep 19, 2017
Great dealership to do business with!!
1 of 2 people found this review helpful.
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John
Sep 14, 2017
Good
0 of 1 people found this review helpful.
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Brittany
Aug 23, 2017
Great experience! Staff was very nice & helpful
1 of 1 people found this review helpful.
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Karen
Aug 22, 2017
Nice to deal with. No haggling or tricks.
1 of 1 people found this review helpful.
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David
Aug 20, 2017
Car was sold but very helpful with other options
2 of 2 people found this review helpful.
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Glenn
Aug 14, 2017
The internet associate, Ian, responded immediately and answered every question I had in a timely manner. I recommend Biondi you any used car shopper.
1 of 1 people found this review helpful.
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Joyce
Jul 25, 2017
If I decide to get this vehicle this will be my second purchase with them. My first experience was great, going in with poor credit they worked hard to get me approved. My salesperson was Winnie, she was great, gave me a complete walk thru over my purchase. Hoping to do business with them again son.
2 of 3 people found this review helpful.
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John
Jul 25, 2017
Yes, they provided timely information without being annoying
1 of 1 people found this review helpful.
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Amy
Jul 17, 2017
The young man who helped us was very nice. Enjoyed talking with him.
1 of 1 people found this review helpful.
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Brett
Jul 11, 2017
The truck I inquired about was sold a day before I told them I was coming and they did call and inform me of that, which saved me from a wasted trip.
2 of 2 people found this review helpful.
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Bernard
Jul 2, 2017
Very professional, very knowledgeable on the vechicle I was looking at.
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Jul 2, 2017
Great to deal with!
0 of 1 people found this review helpful.
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kristen
Jun 29, 2017
I actually had looked at a Kia Optima and received an email from Ian Thursday that it was available. I told we would be down first thing Friday. Friday morning I called him and told him we were on our way. Ian told us to head down, someone else looked at it this morning but left. We drove 1 hour 15 mins only to find someone else was there looking at it and bought it. Very disappointed.
2 of 5 people found this review helpful.
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May 24, 2017
Sent info via email. Didn't bother me
1 of 4 people found this review helpful.
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Mar 3, 2017
You standing customer service, One could not ask for a better response
1 of 3 people found this review helpful.
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Lori
Feb 27, 2017
The dealer responded within 5 minutes to my email inquiry. I ended up buying the vehicle that I was interested in the next day. The whole experience was very easy, and the staff was very professional.
3 of 4 people found this review helpful.
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Quintin
Feb 27, 2017
I had a great experience there. The salesman was very nice and we had very good conversations about the car and other things. The wait wasnt long at all, they had everything ready for me when i got there and i was driving off in my new car in no time.
2 of 3 people found this review helpful.
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LAURIE
Feb 18, 2017
Friendly salesman checked the car we were interested in and found out it was not a manual transmission as listed before we would have driven 2 hours to see it. he then sent a list of manuals they had to me within 20 minutes. Ended up buying elsewhere.
2 of 2 people found this review helpful.
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Ann
Jan 29, 2017
This was the best car buying experience ever!! The staff was just amazing and super friendly, felt like I had known them for years. Mr. Biondi also stopped in to visit us while we were making our purchase! What a gentleman he was. Thank you all for everything!!
2 of 2 people found this review helpful.
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Kristen
Jan 19, 2017
They were quick to respond and follow up with any questions without being overbearing. I would recommend them.
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Eleanor
Nov 11, 2016
Experience at dealership was overall good. Salesmen was very helpful and informative.
0 of 2 people found this review helpful.
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Howard
Nov 3, 2016
Helpful,informative, no pressure, nice experience.
0 of 1 people found this review helpful.
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Joel
Nov 2, 2016
Answered right away and have remained in CO tact
0 of 2 people found this review helpful.
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Melanie
Oct 14, 2016
Test drive car interested in last week. Came back and purchased car this week. Everyone at dealer was very nice. Not high pressure sales. Able to match our bank rate with another bank.
2 of 3 people found this review helpful.
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John
Oct 11, 2016
I was contacted by both phone and email. However, my wife and I happened to look at other dealerships and found a better deal.
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Dennis
Oct 1, 2016
Good still just looking for the right vehicle for the right price
0 of 2 people found this review helpful.
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Yommy
Sep 6, 2016
he dealer was very friendly and helpful. It was the best experience and relationship you could ever get. But the approval process later went wrong.
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Jim
Aug 14, 2016
I have communicated with several different Biondi staff and all have been very courteous and professional!
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Michael
Jul 24, 2016
Very professional and helpful
0 of 1 people found this review helpful.
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James
Jul 14, 2016
Did not have what I was looking for, but very helpful!
0 of 1 people found this review helpful.
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Thomas
Jul 5, 2016
No problems.
0 of 2 people found this review helpful.
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Kim
Jun 21, 2016
Didn't like that they sold the jeep I was looking on line for. Emailed back and forth for 2 days made plans to see and drive it on a Wednesday evening but I got an email that morning it was sold.
1 of 1 people found this review helpful.
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Jun 22, 2016
Response from current dealership:
Unfortunately for many people, our vehicles sell very fast because of the bottom line value.  The good new is that we informed that the vehicle was sold before you made the trip.  We appreciate your consideration.
George
Apr 9, 2016
Terrible. When I contacted the salesman he said we are a one price shop. I said he was not competitive as some all the 2015 new cars were less money that his used car. He snapped back that they kept a watch on sales and has it priced properly. I said how can you say that when I'm telling you I can but a new vehicle for less. He then quickly told me to call back if I wanted to drive or look at his car.
2 of 2 people found this review helpful.
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Apr 11, 2016
Response from current dealership:
The pricing you will find at Biondi is part of our pricing philosophy and it applies to every vehicle; every day! It's a price that most dealerships fight to avoid. Our price is a volume based low price available to everyone from a young person getting their first vehicle to a retired couple on a fixed income. It's not a sale price, it's available every day of the year and it's our absolute best price, no games or gimmicks.

Pricing is a based on delivering a tremendous overall Value to the consumer using a Market based pricing algorithm balancing variables like: Year, Make, Model, Miles, E
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Carol
Mar 29, 2016
They were wonderful, friendly very helpful people. Bought my car there.....was all good
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dennis
Mar 26, 2016
courteous and kind
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Bob
Mar 10, 2016
Good response, car had been sold.
0 of 1 people found this review helpful.
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Raymond
Feb 17, 2016
excellent
0 of 1 people found this review helpful.
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Jan 13, 2016
Response good, but too far from home
0 of 2 people found this review helpful.
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Jan 13, 2016
Response from current dealership:
We are pleased that you are happy with the response that you received to your on-line request. We are sorry that we didn't get an opportunity to meet you as you felt our location was to far for you to travel. We try to accommodate our customers the best that we can and in fact we have customers who travel from all over the United States to buy vehicles from us because of our low transparent, no haggle pricing.
Thanks again for the opportunity!
Biondi Motor Company
Leonard
Nov 20, 2015
Great experience, Good people
0 of 1 people found this review helpful.
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Shirley
Oct 26, 2015
quick to return call, but sold car though they knew I was coming to see it.
2 of 2 people found this review helpful.
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William
Oct 2, 2015
I have had other Lincoln vehicles repaired in the past at Biondi and their service department is top notch. The customer service they provide is excellent. I would trust Biondi for purchasing a vehicle or having a vehicle service. Also, the sales staff is knowledgeable and first rate. Overall an excellent dealer.
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Jordan
Aug 24, 2015
Right off the bat, it was wonderful experience for buying my current vehicle. I would recommend Biondi Motor Company to anyone without a doubt due to the friendly staff members but also for making it the most comfortable and overall greatest car buying experience as previously stated above. Great price with great people who are ready to help just as they did with myself, what else could you ask for?
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Christy
Aug 10, 2015
Email correspondence with Lori is fast and pleasant.
0 of 2 people found this review helpful.
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RP
Aug 3, 2015
This is the dealership I dealt with, and with whom I ultimately decided to purchase my vehicle.
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Joyce
Jul 2, 2015
Vehicle was already sold.
0 of 1 people found this review helpful.
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Jul 2, 2015
Response from current dealership:
Hi Joyce I'm sorry the vehicle you were interested in was not available for you. Our pricing policy creates extremely fast turnover with our inventory. Please call me to discuss the vehicle of interest and I will try to find you another one.
Jim Santimauro
General Sales Manager
May
May 13, 2015
Steve was great!
0 of 1 people found this review helpful.
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May 14, 2015
Response from current dealership:
Hi May! We are proud that your experience here at Biondi was a positive one. If you need anything in the future please don't hesitate to contact us. Thank You once again for your business.
Jim Santimauro
General Sales Manager
Biondi Motor Company
Michelle
May 3, 2015
My experience at Biondi was very good. I knew all the details about the vehicle going in from researching the online information. The salesman and staff were very efficient making the process go timely and quite smoothly. Out of all of the dealer experiences I have had over the years, this was by far the best and least stressful.
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Terrance
Mar 11, 2015
Really friendly car dealership.
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Owen
Feb 23, 2015
Steve was great to work with. Pleasant and helhelpful. The financing person went the extra mile and found us the lowest rate. We will buy our next car from them.
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Rachel
Jan 6, 2015
I spoke with Lori , who was very helpful and made an appointment for my son to test drive . He is very happy with his purchase.
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Jill
Dec 19, 2014
Courteous and friendly.
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Abhijit
Dec 10, 2014
I purchased hyundai Sonata 2013 model from this dealer. the service is excellent and they will never give you chance to complain. Excellent ppl.
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Nov 9, 2014
Emailed for info on a car they had listed here. The response didn't answer my question, but I get an email a day from them pushing me to set up a time to tet drive.
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Dave
Oct 18, 2014
Quick response & helpful but car was sold
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Mohammed
Sep 16, 2014
we found the price of the car online, but while went to them to ask about that price, we got another price, extra price, they were unwilling to negotiate. especially, the sales manager was impolite at dealing.
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Sep 23, 2014
Response from current dealership:
Hi Mohammed! I want to personally apologize for your experience, Although I have no record of your visit to the dealership. Our no haggle pricing policy is clearly stated on our website. All of our vehicles are priced according to the market value and there would be no changing of the price in this store.
Brian
Aug 31, 2014
If you were able to go into negative stars, this company would have 5 stars! The sales person I had was the best part of this experience. She was very helpful, and friendly. When it came time to talk numbers though, she stepped out and Tony stepped in. Very much a strongarm tactical person, with an attitude brash to rude. I decided to continue onward with this purchase effort however, just via email. The salesperson sent me an email that I needed to contact Laurie. She was as bad as Tony, if not worse, stating I could not, no, we will not allow you to drive a car off the lot without paying "us" a fee for registration, plates, insurance, and such. I told her I am not going to pay a fee for something I can easily do myself with the DMV being close to my home. Again a very stern "we won't allow that". Deal canceled. Some people there need a major attitude adjustment, and a course in customer service. This was my experience from the Monroeville, PA site. Afterwards I researched Biondi, and it appears it is a standard way of business. NEVER DEAL WITH THESE PEOPLE
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Sep 23, 2014
Response from current dealership:
Hi Brian! We are sorry that you feel that way about us. It is our policy to use a online registration called REG USA. All we do is collect your fees for registration in your state. The reason we collect your out of state registration fees and your state tax is to make sure the vehicle gets registered immediately. Our dealership is responsible for said vehicles registration and titling regardless of how consumers purchase vehicle (i.e Cash, Finance, or Lease).
Jeff
Aug 26, 2014
No negotiation on price of vehicle but prices are good. Don't expect much for trade in.
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Carolyn
Aug 14, 2014
Mike D was such a wondeful person he made my experience at you care dealership wonderful. He made me feel no pressure at all to purchase that car. He actually made me feel just like i was part of the Biondi family. It nice to see that you have people like him working for you. Unfortunately i didn't purchase the car but when i am looking to buy another one i will bring my services to your dealership. Have a great day!
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Lisa
Aug 5, 2014
I bought a Ford Escape from Biondi and I can't say enough good about them!! They went above and beyond and were very friendly! Would highly recommend this dealer!!!
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Paul
Jul 1, 2014
I wnet to the dealership, but then discovered they were unwilling to negotiate on the price at all. The listed prie was decent, but was a couple hudred over y budget. They never even asked to find out how close we were to being able to agree on the price, but instead, flatly stated that they never negotiate on the price. that was a deal breaker and would have been useful information to share in the initial response..
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Laurie
Jun 25, 2014
Only talk through email
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Bill
May 29, 2014
Nice Expedition. Talked with salesman about spots on seat wanted them cleaned,after I bought the Expedition never followed through with the appointment to get them cleaned.
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reid
Mar 26, 2014
Biondi motor in monroeville was had very nice staff they were very upfront & honest exspecially the particular woman who sold me the car. I bought a very expensive car, for a very low price what more could you ask for (ha ha).
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ronna
Jan 24, 2014
accomodating and cooperative. Hope to love this car in years to come as much as I love it now!
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Dora
Nov 21, 2013
Dealer responded promptly. Correct some minor problems with the vehicle. Purchase was easy and all of the staff were courteous and helpful.
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C
Oct 4, 2013
The dealership responded to my request for a particular vehicle immediately. I was really surprised.
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Benny
Aug 6, 2013
purchase several vehicles in past from dealer, the color of vehicle shown appeared to be silver grey, the actual color i didn't like, overall sales rep very professional would purchase from dealer in future.
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James
Jul 11, 2013
Biondi followed up immediately, and while I didnt buy anything from them, I would look to them in the future for anything that I needed.
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Diana
Jun 16, 2013
They have a good rating but I went out there without calling and saleman just looked around lot and couldn't find the car. Never went to check. I kept seeing it online and finally wrote an email to see if it was there or not. Got a response that it was indeed there, maybe it was getting serviced when I stopped. It would have been nice if the guy checked when I was there.
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jp
Jun 10, 2013
Poor customer focus.Could not confirm the right car or timing. I got the feeling that the sales people were trained to bait and switch. Never made appointment.
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Natalie
May 26, 2013
Pleasant experience. Was only looking! Will definitely be back when ready to buy. Good prices and no pressure.
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cassie
Apr 1, 2013
I did my car search online and already knew the car I wanted was the best price at Biondi by at least a couple $k. When I got there, the whole process was just very easy and painless. They offered me even a little more than I had in mind for my trade-in as well. I got a great car for the best deal and would definately recommend Biondi as well as our friendly salesman John Ross.
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mike
Feb 22, 2013
Very rude sales personell
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donald
Jan 19, 2013
fast experience
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lawrence
Jan 18, 2013
exceptionally nice staff. my family and i were treated well. It was a very good experience. Would highly recommend them.
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Bri
Jan 9, 2013
the dealer called the next day she had a nice friendly voice
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Lisa
Dec 17, 2012
The sales person who took us on our test drive knew nothing about the car. In fact, I knew more about it. She asked us the same question over and over again. The sales manager made us feel very taken advantage of. Were using a capital one blank check which he insisted upon seeing. they were acting as if they didn't know what we were talking about but later I said that they were quite aware of what we were talking about because they were 1 of the top dealers to use the program. of course the blank check had our cop number on it. after I looking at our trade in for literally 1 second they came back with a price that was 500 dollars about our top number. how convenient! even told us that he wasn't going to lose the deal over a couple 100 dollars so he then decided he would lower the price to right below our top number. What a hero!! unless you're buying a new car and paying cash I wouldn't suggest going here.
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ASCC
Dec 12, 2012
great service
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WengChoong
Nov 4, 2012
Quick reply. Really good offers and I finally found my car here! Got a Chrysler 200. Very happy with it. Only down side is that this car dealer does accept any haggling.
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JOHN
Oct 2, 2012
I bought a 2009 Forester XT limited from them and it was the most stress free auto transaction I have ever done. They are very professional and I highly recommend them
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Erin
Sep 17, 2012
Sales guy was awesome, nice & friendly. But had to get my windshield fixed because of a chip that was cracking it(didn't see it until the sun hit it). Had to get new blades on the car because they were in bad condition. Have to get a key made because they only had one set for the car & will need a new tire sometime soon because its almost to the marking. They put 2 new tires on to sale it...why couldn't they have made it a 3rd?
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melissa
Sep 4, 2012
Dealer responded in a timely manner.
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Olivia
Aug 21, 2012
The dealer which I had was Josh and he was very helpful and was not pushy or pressured me into buying anything I did not want to. He was very helpful.
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Taylor
Aug 9, 2012
Responded promptly
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Alisha
Jun 29, 2012
They called me in about 5 minutes after the email was sent. I brought the vehicle and had a great experience with this dealership!
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Brenda
Jun 15, 2012
I would not recommend them I was dealing on a car and they sold it to people who came in after i did while we were trying to make a deal.
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