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BMVW Autosales
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Closed Today (Sun)
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6781 Londonderry Way
Union City, GA 30291
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Mar 23, 2026
We had told the dealership that we wanted the van and we in the process of financing through our personal bank. When my husband called to verify when we would be there to pick up the van, they sold it out from under us. Very unprofessional!!!!! Would not recommend to do business with!!!!
Feb 24, 2026
I have an appointment within 3 weeks to do a personal inspection, assuming the auto is not sold
Buying a car at a dealer I expected certain things since I work for a dealer. Gas tank was empty; I mean the light was on! WW fluid, empty. Car was dirty though I asked if they would clean the seats before I got there and Nick who was great on the phone, did that for me before I got there. He also took the videos I asked for which was very helpful, thanks Nick! But Michael while signing paper was very turst. I'm not sure why. There is a piece missing from the convertible top and he was rude and said, as is! Just get one online. We drove 4.5 hours to get the car because I really love it and they didn't offer coffee or water or anything. The vibe was very cold.
Jan 29, 2026
Was a new experience no pressure no haggle no issue. I walked in spoke the receptionist about the car I saw which was available she asked for my license and gave me the key and that was it! I purchased that car just based on The experience. Will go back for my next ride.
Dec 15, 2025
It was a great experience buying from them.
I refused to do any further business with this dealership when they made it known that their “optional” addons were in fact mandatory. They refused to arrange a deal that removed an extended service contract that they claimed was fully optional, greatly increasing the amount financed on a car that they underpriced as a ploy to get business in the door. Very poor bait and switch business tactics. I will not recommend this dealership to others and would not consider any future dealings with them. Avoid if you prefer up front and honest dealings.
Aug 23, 2025
Very nice staff
Aug 12, 2025
Absolutely amazing they were helpful and made buying a car such an easy process and convenient would recommend this dealer to anyone
Aug 11, 2025
This dealership went above and beyond to answer all of my questions, send me pictures of the car, they even helped me get financing with their bank Lendmark. No fee’s, no pressure, great price!!! Awesome staff. Thank you BMVW!!
Jul 25, 2025
Dealer was very helpful and answered all our questions.
Jul 10, 2025
Nice guy
Jun 16, 2025
Very responsive, no nonsense car dealer. I wish they were all like this.
May 13, 2025
They provide very little assistance and support as no one really knows about the car.
Mar 22, 2025
Great price and service
Feb 20, 2025
Great experience with no bartering or pressuring from the salesmen.
The answered my question but probably will not purchase because of of no information about a NEW timing belt with that kind of mileage. And the price is WAY to high for the vehicle I was looking at. Everytime I go online to look at it, the price gets higher. Why? Because of tax time that's why.
Jan 20, 2025
I sent several specific questions; they answered none of them; received automated type of response; with absolutely no follow up to the inquiries i took time to write and ask; i’ve moved on to other options…especially since there are gazillions of them!
Dec 17, 2024
Fantastic dealership. The vehicle has described or better. Always available to answer questions. Special thanks to Darlene.
Dec 17, 2024
Knowledgeable
Nov 22, 2024
After I got approved I told them I was out of state and I would be in Saturday to get the car. I told them as long as there were no lights on under the dash and a good carfax I would get the car. Asked him about why they listed it as a “1 owner “ trade -in when the carfax shows it was bought by them at an auction. He said it was a trade-in at a Tesla dealership and then went to auction and they got it. That’s not a trade-in and he knew it! The salesman Mark never called me again. I called two days later and a woman said mark wasn’t in but she could help. She told me she didn’t see my approval and to try again. I contacted my 2nd choice dealership and did things the same way and got approval but this time they shipped the car for free to me!
Oct 30, 2024
Excellent. Answered all my questions
No i had to keep calling to see the next step. Chris hung up in my face. George said Chris never ran the credit report but he told me my score was such and such and i had to put something down. They responded on the other car i inquired about and responded my credit report was lock. Which was not the case at all
Aug 30, 2024
Good experience
Jul 26, 2024
Wonderful experience with this dealership, fast processing, so happy with our purchase, we got the
Vehicle we’ve been wanting in our price range, customer service is good, would reply right away with your queries, one thing you need to know they don’t do financing so better sure you already have a pre approved loan
Jul 17, 2024
Excellent communication
Jul 3, 2024
Response from current dealership:
We're sorry you couldn't find what you were looking for at our dealership. We're glad you found a car elsewhere. If you ever decide to give us another chance, we would love the opportunity to help you find the vehicle you're looking for.
Thank you for your feedback, and we wish you all the best with your new car!
-Team BMVW
Thank you for your feedback, and we wish you all the best with your new car!
-Team BMVW
Jun 3, 2024
Excellent Service!!!
Jul 3, 2024
Response from current dealership:
Thank you for visiting, and for your positive feedback!
-Team BMVW
-Team BMVW
Dealer responded, but did not answer my one simple question. Also contacted dealer with same question through their site with no response.
Jul 3, 2024
Response from current dealership:
We value our customers' opinions, and our goal is always their total satisfaction. We will strive to improve our service in the future.
Thanks,
Team BMVW
Thanks,
Team BMVW
Jul 3, 2024
Response from current dealership:
Your feedback is much appreciated!
Thanks,
Team BMVW
Thanks,
Team BMVW
May 10, 2024
Great experience
May 17, 2024
Response from current dealership:
We appreciate your visit.
Thanks
Team BMVW
Thanks
Team BMVW
May 17, 2024
Response from current dealership:
We are happy to hear about your experience! We appreciate your business, and we hope to serve you again in the future.
Thanks,
Team BMVW
Thanks,
Team BMVW
Show older dealer reviews 353
Apr 22, 2024
Response from current dealership:
We are glad you had a great experience with us.
We value your business and look forward to assisting you again soon!
Thanks,
Team BMVW
We value your business and look forward to assisting you again soon!
Thanks,
Team BMVW
Mar 18, 2024
Response from current dealership:
We appreciate your visit!
Thanks
Team BMVW
Thanks
Team BMVW
Mar 15, 2024
Responded quickly
Mar 18, 2024
Response from current dealership:
We look forward to doing business with you.
Thanks
Team BMVW
Thanks
Team BMVW
Mar 18, 2024
Response from current dealership:
Thank you so much for your positive feedback!
Team BMVW
Team BMVW
Mar 12, 2024
Response from current dealership:
We appreciate your visit.
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
We are happy to hear about your experience! We look forward to doing business with you again.
Thanks
Team BMVW
Thanks
Team BMVW
Best car buying experience. Mike made a copy of my license and gave me the key. I put down a deposit that day and came back to pick up the vehicle 3 days later.
Mar 11, 2024
Response from current dealership:
We are proud of our "No Fee" low stress sales process, it was a pleasure doing business with you!
Thanks,
Team BMVW
Thanks,
Team BMVW
Mar 11, 2024
Response from current dealership:
We appreciate your visit!
Thanks
Team BMVW
Thanks
Team BMVW
Very helpful and were courteous in assisting me with my questions and concerns. I’ll be driving up from Panama City, FL to purchase the car in the next few days. Car Guru made this possible. Will definitely be using this site more.
Mar 11, 2024
Response from current dealership:
We appreciate your business. Many of our customers are happy to know that they pay the price without any hidden fees!
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
We really appreciate you taking the time to share your experience with us.
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
Thank you for taking the time to leave us a review. We would love to have you back soon!
Team BMVW
Team BMVW
Jan 8, 2024
Overall good experience
Mar 11, 2024
Response from current dealership:
We really appreciate your feedback about our service and facilities and hope to see you again soon!
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
We appreciate your visit. We look forward to seeing you again soon.
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
We appreciate your positive feedback!
Thanks
Team BMVW
Thanks
Team BMVW
Mar 11, 2024
Response from current dealership:
We appreciate your kind review of our business!
Thanks
Team BMVW
Thanks
Team BMVW
Dec 18, 2023
Otto was great. Went out of his way to sell me the car I wanted and delivered it to me at some inconvenience to him. Really good experience.
Very welcoming very clean. Good prices. I didn't but this car because it was too small. If they had the car I wanted Q7 prestige I'd buy from them
Mar 12, 2024
Response from current dealership:
Our customers love the great value we offer in used cars. They enjoy paying the price they see, with no hidden fees! We strive to provide the best customer service, and we’re glad to hear that we succeeded.
Thanks
Team BMVW
Thanks
Team BMVW
Dec 16, 2023
Dealer Karna and associate Ryan were EXCELLENT. They responded promptly to every question and were friendly as well as professional throughout! Great purchase experience!!!
Dec 6, 2023
They answered my initial request but no further response from my additional contact attempts. I live 2.5 hrs away so I'm not going to make that trip unless I have all the information I can. If I was interested in a $40k vehicle I'm pretty sure I would have heard more.
Mar 12, 2024
Response from current dealership:
We are happy to hear about your experience! We look forward to seeing you again soon.
Thanks
Team BMVW
Thanks
Team BMVW
Nov 11, 2023
Experience was fast and easy, so professional
Mar 12, 2024
Response from current dealership:
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!
Thanks
Team BMVW
Thanks
Team BMVW
Nov 6, 2023
He got back to me fast. And was helpful
Oct 31, 2023
Deila contacted me right away gave me all the information I needed
Mar 12, 2024
Response from current dealership:
We are so glad to hear that our staff was friendly and helpful. We hope you had a pleasant experience with us, and we look forward to seeing you again soon.
Thanks
Team BMVW
Thanks
Team BMVW
They were great to deal with. Responded to questions quickly; and were very transparent on the vehicles condition. Purchased the truck and was a quick and easy close of the transaction. Highly recommended!
Mar 12, 2024
Response from current dealership:
We strive to provide the best customer service, and we’re glad to hear that we succeeded. We appreciate your business, and we hope to serve you again in the future.
Thanks
Team BMVW
Thanks
Team BMVW
Oct 17, 2023
Efficient, friendly, and transparent service. I was in and out with the vehicle I was looking for with no qualms.
Mar 12, 2024
Response from current dealership:
Thank you so much for your positive feedback! Our no fee sales process attracts many repeated customers, we look forward to doing business with you again.
Thanks
Team BMVW
Thanks
Team BMVW
Oct 9, 2023
Great experience with this seller.
Mar 12, 2024
Response from current dealership:
Thank you for your review! We are so glad to hear that you had a great experience with us. We look forward to seeing you again soon.
Thanks
Team BMVW
Thanks
Team BMVW
Mar 12, 2024
Response from current dealership:
We appreciate your feedback!
Thanks
Team BMVW
Thanks
Team BMVW
Sep 16, 2023
The dealer BMVW uses bait and switch scam to lure
customers. They will advertise 24,000- 25,999 Tesla 3
to lure people in then they say itâs sold once you arrive.
The worst of the worst! They use the same white and
red Tesla 3 over and over! After I read the reviews of
others saying the same thing online I knew for sure this
is a bait and switch scam!
Sep 1, 2023
Bad service, went to make a cash purchase on a vehicle, dealer did not have the title, and as I waited for 2hrs for them to tell me this Mike (not sure his position) continued to try and get me to finance. I waited and was told to leave, as they were closing with no conclusion of why they had taken my information, but not produced title application or any other information. The next day I was called and told the car was sold.
Mar 13, 2024
Response from current dealership:
When we purchase the car, the seller has a few days to provide us with the title, but we always guarantee title transfer to our customers. We are a bonded and insured dealer but have never had an issue properly registering cars in our customers' names. We are sorry that the unique vehicle you came to see was sold.
Please visit us again. We will try to do better.
Thanks
Team BMVW
Please visit us again. We will try to do better.
Thanks
Team BMVW
Jul 15, 2023
Prompt with information. Nice selection
Mar 12, 2024
Response from current dealership:
Our customers love the great value we offer in used cars. They enjoy paying the price they see, with no hidden fees!
Thanks
Team BMVW
Thanks
Team BMVW
Jan 29, 2023
Nice people, but priced too high for the quality of the car. Car smelled like mildew, and had dirt in strange places.
Jan 28, 2023
Customer service was excellent from all the receptionist. That’s about where the positives end. I was told cars were sold as is and trust me you sign your life away and they make sure you know it’s AS IS. After receiving the car I now know why. I had a broken center console. A broken power slider on the power seats and the worse part was 3 of the 4 rims are bent and I am stuck with a car that shakes going down the highway. It’s my fault for buying the car sight unseen but when I asked if there were any known problems or issues with the car none of these things were mentioned. I would not trust or recommend this dealer.
Jan 2, 2023
Great overall experience. From the test drive to final purchase.
Nov 26, 2022
Bought car online, from jax fl didn't test drive it or anything had car delivered and car was in great condition for a used car . Don't recommend anyone do that risk can be high but I'm a long time experienced Mercedes-Benz technician and the risk isn't a great for me .
Jul 22, 2022
Super easy process—reached out in the morning (they did not call me after my Car Guru inquiry) and drove it home a little while later.
I don’t love the “we can only discount $200 per vehicle” model of sales but maybe I was had. They keep it simple. Price was fair.
Jul 20, 2022
They all was very nice didn't rush the process are anything ,answered all the questions made us feel very comfortable, the family absolutely love the family van ,if we ever need another vehicle they will be the first stop to shop!!!
Jul 1, 2022
Great communication, easy car buying process! Highly recommend.
I've never experienced such an honest and pleasant business transaction with a dealership like I have with BMVW Auto Sales in Union City Ga. From the moment I walked through the doors of the dealership until I drove off the lot in my new Lincoln Navigator I purchased, I was treated with kindness, understanding, appreciation & respect. "Mike" I found to be such a pleasant, honest & humbled sales person & very familiar with the vehicle that I had in mind before arriving to the dealership. I purchased my new vehicle for the exact price that it was listed. There was no small print additions with hidden agendas or added fees. Everything was taken care of for me when I signed my name at the bottom of the invoice receipt. I would recommend
Everyone that I encountered at the dealership was extremely pleasant & I found it to be a very comfortable environment. I never felt under pressure. I recommen anyone who is looking to purchase a vehicle to seek out Mike with BMVW AutoSales, Union City
I contacted the dealer by phone, because the dealership is more than an hour drive for me. I
asked for a detailed description of the car. He told me how clean the car was and that I
would not be disappointed. Upon his assessment and the photos on line, I drove to the
dealership. I test drove the car and everything seemed to work well. When I got home, and
drove it at night, I discovered that the instrument cluster light did not work. I called him to let
him know about the problem the next day. I was told he had just stepped out and would call
me back in 10 minutes. After about 4 hours, I called again got a voice mail. I left a message,
but no one returned my call. I reached him the following day, told him the problem. I
explained that there was no way I could have known the lights wouldn't work in the daylight,
and asked him to repair the car or let me return it. His response is he sold it AS IS. He finally
agreed to talk to owner, but never heard back. Shady dealership!
Mar 15, 2022
Simple no hassle.
Feb 15, 2022
Disappointed got to the dealer and to find that the car was in a hail storm before
Feb 4, 2022
They contacted me, but the car had just sold.
I purchased this car from them in January 2022. The staff was very helpful and knowledgeable and the paperwork was very streamlined and simple. They worked tirelessly with my credit union for financing and they were very understanding when there were hiccups in the process beyond our control. I just appreciated their trust and willingness to help me get the vehicle I had driven 2.5hours to get.
Terrible dealership. I ended up flying to Georgia to pick up my vehicle. And having to drive 600 miles back home. It had 1/4 tank of gas in it,
not been cleaned or washed. The interior light didn't work. It started raining on the way back and the windshield wipers had to be replaced
because they just smeared the water around on the windshield. No one there told me thank you, no one even showed me the vehicle, they
just said it's on the front row. Inside the dealership, there were boxes of stuff laying along the floor against the bottom of the walls. In my
opinion if you find a car at this dealership, leave it. It's absolutely not worth the frustration and disrespect that you will get from this dealer. I'm
going to be looking for a truck at the first of the year, you better believe not from these people.
Oct 19, 2021
Great customer service.
Friendly and responsive!
Fast and Easy buying process.
Oct 10, 2021
When I saw this vehicle online I requested information about the vehicle and the dealer responsed immediately with all info ,and I then proceeded to purchase the vehicle put a hold on the vehicle, went to pickup my purchase, when my husband and I arrived the staff welcome us, we told them that we're here to test drive the Toyota Avalon that they were holding and the rest is history we love this vehicle it's exactly what was described!!!!! It's a clean well kept vehicle and we love love love ❤ it!!!!! The experience from beginning to end was Nice!!!
Thanks BMVW
James and Tressa
Customer beware stay away BMVW Auto sales!!!!
Donât make the mistake I did. Make sure the car
is clean before you look over the car. They
present me with a dirty car so I couldn't see the
crack on the top roof glass. Also, my front wheel
has a loud squeaky sound. They had to use WD-
40 to temporarily quiet the sound. Because the
next morning 14 hours later all these issues pop
up. At that time I only put 50 miles on the car. So
now I got a costly tesla bill
Sep 2, 2021
Fast response to my questions and very helpful
Aug 5, 2021
Fast response
May 4, 2021
Responded to my inquiry!
Apr 1, 2021
Very nice and polite
Mar 28, 2021
They are pretty good at responding I will give them 4 1/2 stars
Mar 20, 2021
A great customer service and support! Great price!
We drove to BMVW from our home in Baldwin County, Alabama, after putting a deposit down on the Prius. The dealership is awesome! The whole experience was quick and easy. The car was just as advertised, and they were very helpful in explaining special details about it to us. Very smooth experience and by far the best dealer purchase we’ve ever made. They even recommended an excellent little place right across the street from them to eat lunch! E highly recommend BMVW
Mar 1, 2021
2016 lexus gs f need a 3000 dollar headlight assembly, and tore up interior (carbon fiber dash part- 700 dollars), and they claim nothing is wrong with it, instead of the original 5000 dollar rims it has a set of 1000 dollar (250 dollars each) Verde rims which will easily break if you put that car to its potential, so no money knocked off for not having original rims, also has been in an accident and I was told that it wasn't which is more than likely why there is a vinyl wrap on the car because more than likely its 2 different colors underneath due to a bad repair job. Take your money elsewhere, very dishonest people that I dealt with
Feb 20, 2021
Mohsen was very helpful often going out of his way to make sure my experience was satisfactory. I would recommend him to my friends who are in the market
Feb 6, 2021
The responded very quickly
Feb 2, 2021
Excellent service all around. No haggle approach made the entire experience good. Would buy from again.
Jan 1, 2021
I was ae to purchase the vehicle. They answered all my questions. The process was easy.
Was informed after making a deal that the tires needed to
be replaced. No accommodations were made. I said I
would pay cost for new tires, but offer was rejected. So
accept the unsafe deal, or..... I simply asked fot the low
price listed in previous adds. Very nice people. No
issues there. I just would not accept an unsafe car.
Nov 19, 2020
Great communication and details!!!!!
Nov 7, 2020
Excellent
Oct 22, 2020
Great price but won't fix issues with the car. The car had
dents and rim scrapes. Dealer stated car sold "as is".
Oct 15, 2020
The dealer was professional throughout the entire experience. Customer service was excellent. I was treated with respect and dignity. I would recommend this dealer to those who want an upfront and honest car buying experience.
Sep 25, 2020
Incredible experience. I was extremely impressed. I hate dealers, the games and the haggling so I was skeptical. The ease and calm interaction with the rep was no pressure and I ended up buying the car. It was one of the best experience I ever had buying a car. There were no sneeky fees or upselling. I walked out with the car at a price $2000 to 4000 less than any other similar listing and only paid tax and title just as they had promised. I am very happy with the purchase and enjoying the car!!
Sep 11, 2020
They answered my question promptly!
Attention!! This is a whole sale dealer. I honestly did not hear from them. I called them
and then went to the lot. I was not greeted when I came in. When I arrived it was not
busy, meaning I was the only customer there at that time, one of sales associates
sluggishly came from behind the glass to assist me. They took took my license, made a
copy and gave me the key with not explanation..."can I look in it? or test drive it?"...I
had to ask. The car I was looking at had significant hail storm damage (not seen in the
picture). I informed them I was pre-approve through my credit union and I was ready to
buy. I asked about their flexibility on the asking price and I was told that it would not
move. The head sales person instead showed me the bluebook website how much the
car was worth. I left with $2,500 in my pocket and purchased a car within 5 days. To
add insult to injury, I was the drop the price of the car the next week.
Very easy to work with; gave us a brand new charging cable. The dealership has a program that for
$250-350 you can get basically a 20 day free trial. You can return the car. That can take the anxiety
out of it. Website states says no negoiation and we did not especially since the car was well price.
Paper work was fast.
Jul 31, 2020
My experience was great. No hassle, no service charges and dealership charges. It was quick and painless and I’ve already got my paperwork to get my tag. Good experience
Jul 11, 2020
I had to call to find out more info. I waited a day for them before I called and then I was told the car was sold. I wouldn't not contact again for any car I may want.
Jul 7, 2020
Easy to deal with. Car was ready to go when I arrived. Good experience. Thanks!
Jul 5, 2020
Nice job
I naturally had qualms about purchasing a car long distance (I live in
Louisiana), but after several months of searching, found the year model,
trim level and color of Avalon that I was looking for, with just enough
mileage on it to put it my sweet spot price range. Mike was low-key and
answered my numerous phone requests for more details on warranty, buy-
back, procedure, etc. Had an independent Union City garage examine the
car before I sealed the deal ($110--I thought that was reasonable).
Paperwork handled via email. Sent certified check via USPS. Car was
delivered to my driveway 3 days later. I'm very satisfied with the vehicle
and the professional way in which everything was handled. Shout out to
Ainsley for taking extra pics and being so friendly on the phone.
May 19, 2020
I have been very happy with this purchase.. The vehicle was as described.. BMVW had all of the paper work together when I arrived.. Very easy transaction..
May 11, 2020
Good experience, no pressure and they worked with me on the payment when I was having trouble getting
funds out of my bank on a very busy Saturday. Bought the CR-V, runs great, only issue I've encountered is
the AC stopped blowing cold. Can't expect perfection on a low priced 16 year old car.
May 9, 2020
Dealer was very professional and honest about everything. I felt comfortable dealing with them and would do again!
May 5, 2020
Good customer service. Quick response
Mar 28, 2020
Great people to do business with
Mar 24, 2020
Dealer was very prompt but car is too far away
Feb 28, 2020
The representative was good and responded appropriately.
Jan 22, 2020
The dealer responded very fast to my inquiry.
This is a decent dealership that I have
purchased from. I was about to return
there but they don't negotiate any prices.
Their prices are fair to good but could
always be better. So if you see something
you like, just wait if you are looking for a
great deal. I would buy from them again.
They are upfront about the repairs they
have done in their body shop with pics
too. The transaction purchasewas
relatively quick and I liked their salesman
or sales manager I believe.
Nov 29, 2019
Was very quick to respond. However they do not provide financing for there commercial vehicles but have great pricing and good vehicles
Oct 26, 2019
They were helpful on a Saturday. We drove from Tennessee and they waited for us.
Amazing Experience! No dealership fees! It was so refreshing to find a place like this that offers great
prices with no extra fees and add ons! The owner is very hands on and wonderful to deal with. The staff
was very friendly. No pushy salesmen. The transaction was effortless only taking a few minutes to sign
the paperwork. I'm usually in a dealership for 3 hours. Best car buying experience ever. I have found my
new dealership! I'll be back!
Oct 1, 2019
Friendly staff, gave me a great deal! No dealer fees or any of that bs.
Aug 30, 2019
This was the best, most straightforward, no-pressure, car buying experience I have ever had. I highly
recommend BMVW.
Aug 26, 2019
The car was beautiful and priced well. I hate I couldn't make a deal with them because the car was sold. I have to give them a good ratings because the quality of the car was there.
Aug 26, 2019
Response from current dealership:
We will try harder ….
Thanks
Thanks
Aug 26, 2019
Response from current dealership:
Thanks
I never leave reviews on anything, ever, but my experience was terrible. My husband traveled all the way from Kansas to Georgia to buy a Lexus this dealership had and it was WAY different than the pictures on the website. There was damage done to the outside and inside of the vehicle not pictured. When asked about it, the man said that he had sent me pictures of the damage which he absolutely did not and I had the proof to show it. Do not recommend going here. Huge waste of time.
Aug 26, 2019
Response from current dealership:
BMVW strives to be transparent as possible. Our listings, including the 2006 Lexus RX400, have 30+ pix with at least 4 body close-ups and 5 interior photos. There are never dealer fees. Having no one working on commission allows our people to always be honest and never employ any high-pressure selling techniques.
When it comes to an older vehicle we focus more on functionality (such as the new timing belt pictured on the Lexus) and safety rather than cosmetics. The customer that did purchase this car is pleased.
We’re very sorry that you traveled a great distance with high expect
More ...
When it comes to an older vehicle we focus more on functionality (such as the new timing belt pictured on the Lexus) and safety rather than cosmetics. The customer that did purchase this car is pleased.
We’re very sorry that you traveled a great distance with high expect
Aug 9, 2019
They called
Aug 26, 2019
Response from current dealership:
I hope we answered your question, BTW we never charge any dealer fees!
Thanks
Thanks
Aug 2, 2019
Excellent
Aug 26, 2019
Response from current dealership:
we love our repeat customers, please visit us again
Thanks
Thanks
Aug 26, 2019
Response from current dealership:
That's what we want to be " your best no Hassle car dealer " please visit us again.
Thanks
Thanks
Aug 26, 2019
Response from current dealership:
Please visit us again, we never charge fees or pressure our customer to buy!
Thanks
Thanks
Jul 3, 2019
They answered timely in good manner.
Aug 26, 2019
Response from current dealership:
we love to be your preferred car dealer, let us know how we can help.
Thanks
Thanks
Jun 19, 2019
Great experience!
Visited due to large selection of pre-owned EVs.
Received straightforward unbiased explanations
without any agenda. Unique dealer - No pushy
sales people, NO Dealer Fees at all. I just
bought a 2017 Chevy Bolt Premier and paid the
quoted price + sales tax. They did me right on
my trade in as well. If you're looking for a pre-
owned vehicle from an honest dealer, there is no
better choice
great selection of inventory & interesting concept of having no sales people. great customer service.
Aug 26, 2019
Response from current dealership:
I am glad our no commission sales concept worked well for you, please visit us again.
Thanks
Thanks
This was a fantastic no-haggle experience. We were done with the paperwork in less than an hour. The only problem was that we had been told one of the ABS sensors had been replaced, and it started acting up on the way home. They made it right by sending the part that actually hadn't arrived and been installed prior to purchase.
Aug 26, 2019
Response from current dealership:
Sorry about the issue, we hope it is all good now …
we will make up for the inconvenience on your next visit.
Thanks
we will make up for the inconvenience on your next visit.
Thanks
May 25, 2019
Excellent dealer to work with. We love the vehicle.
Aug 26, 2019
Response from current dealership:
Thanks for your kind word, we will be here to serve you again.
Aug 26, 2019
Response from current dealership:
we work hard to earn your trust ….
we will work even harder to keep the trust.
please consider us for your futures purchases.
Thanks
we will work even harder to keep the trust.
please consider us for your futures purchases.
Thanks
May 17, 2019
It was the best car buying experience I have ever had. Short, simple and to the point!
May 10, 2019
Great!
I really was loving the car. When we arrived at the dealership it was raining. The office act as if they could not find the car. Then after an hour or so of trying to get the car charged they brought it out only for it to stall after a few more minutes of charging I finally took it for a test drive. Drove beautiful. Upon returning to dealership and walking in hopefully to do paperwork, I was informed that the only way he was going to sell me the car was if I had at least 3000 of the 5000 the car cost. Well that was the finance would want. So with 2800 dollars for deposit and truck driver as our job. We left without a car
Aug 26, 2019
Response from current dealership:
sorry about the issue with battery but I am glad it ran well, on financing for well credited customers we do work with all banks and credit unions, for low credit customers we do in-house financing without all the crazy fees other dealers charge however we aske for approximately 50% down but the good part is that loans are shorts term and most in-house finance customers pay-off their cars verse it is impossible at most other buy-here-pay-here lots to pay off cars!
you said the car "drove beautiful" but you gave us the lowest review score only because we could not arrange the financ
More ...
you said the car "drove beautiful" but you gave us the lowest review score only because we could not arrange the financ
Aug 26, 2019
Response from current dealership:
we hope that you will get great service from your car for many years, please keep us in mind, we love to do business with you again.
Thanks
Thanks
Apr 6, 2019
Yes only by email I got the info I wanted thx
Mar 27, 2019
My experience bmvw was horrible. I really wanted this Kia sportage but it took a few emails to get a reply back & when I did receive 1 I couldn't understand what it said. Wrong words, miss spelling. Clearly a message from someone from a different country & doesn't know English. Set up red flags for me &. Very uneasy bad feelings about this dealership. I'm taking my money & business somewhere else.
Mar 3, 2019
Dealer was amazing. Top-quality service.
Feb 20, 2019
They contacted me by email and invited me to come in and test drive the vehicle I was interested in. By the time that I was going to see it,it had already been sold.
Feb 5, 2019
Michael was busy and we were unhindered in our experience. After a brief negotiation we purchased the car and fixed the issues the we know we would have to fix. No pressure dealer and that is what I like.
Jan 31, 2019
I was interested in a Chevy Volt 2015 and emailed BMVW. I was contacted by return
email immediately and set up an appointment for the next day. I took a friend with me to
check it out. We met Michael and he showed us the car, handed us the keys, asked if
we needed instructions on how to operate the Volt and we did not as my friend has a
2012 Volt. He told us to drive it around far enough to get a feel of it and off we went. I
loved the car. We returned I said I wanted to buy it. Michael filled out the paperwork
and we were out of there in about an hour. Best car shopping ever! The car was
amazingly clean and still looks brand new. I am extremely pleased with this dealer,
everyone was friendly and I would definite recommend them.
Jan 29, 2019
Dealership was great. We called to make sure the Lexus was still available before driving to the dealer since we lived 1hr and half away. We arrived one hour before closing. The associates were very friendly and efficient. We test drove the Lexus and divided to buy it. Everything was done within an hour! Easiest time buying a car ever!
Nov 22, 2018
I actually purchased this vehicle. Good experience. Easy transaction
Nov 13, 2018
It wuz the easiest buy ever
Nov 3, 2018
Quick and to the point. I would do business with them again.
This was a very pleasant and easy process. I usually hate having to go shop for cars, new or used.
These guys don't do the over-bearing salesman thing, they were very down-to-earth and answered
all of our questions. We were able to pay a little extra for the option to return the car within 90 days
and we had our mechanic look it over and it's a solid car, great first car for our teenage drivers.
Highly recommend this dealership.
Oct 27, 2018
Prompt reply and car sold before I could even get in to test it.
Oct 21, 2018
We knew which car we wanted to see. They did not try and push any other vehicle. We
were treated with respect, humor and friendliness. Great and easy experience.
Oct 17, 2018
Actually, I contacted them back and went down and purchased the car. The car was all of what the dealer told me and more. The dealership personnel were very nice and accommodating throughout the whole experience from the first contact to purchase. Great experience!!
Oct 7, 2018
Dealer was helpful and was quick to contact me. Vehicle was clean and accessible.
BMVW is a great place to shop for a vehicle. They have a wide selection of cars, some better than others but they do have a nice inventory. I was able to find a really reliable vehicle at a good price and handling the business with the sales manager was pretty easy as well. I recommend them to anyone looking for a dependable car who is not trying to break the bank doing so.
Sep 21, 2018
BMVW Cars contacted me promptly. They let me test drive the car I was interested in & were very helpful in answering my questions while giving me the space to look it over. The car was exactly as they had listed it online. I would highly recommend this dealership to my friends & family!
Sep 17, 2018
Replied quickly
Aug 24, 2018
Dealer response time was awesome
Jul 9, 2018
BMVW made purchasing the car I was looking for very easy!
Jul 3, 2018
Was true to his claim. Easy to work with.
Jun 20, 2018
From start to finish the team at BMVW was great. Quick response and willing to answer any questions I had. Very satisfied with the car. I look forward to future dealings with this team.
Jun 7, 2018
This was one of the nicest car buying experiences I have had in 40 years. They were polite and extremely helpful with absolutely NO pressure. Will use them anytime
May 26, 2018
Everyone was very helpful and courtesy. Michael went out of his way helping and getting the vehicle ready.
May 4, 2018
No, dealer did not call me, but I went to look and test drove the car. Very nice dealership, did not purchase.
Prompt response to my inquiry and went in for a test drive. Mike was
no pressure and let me check out the car without hovering and
badgering me with questions. Took the test drive, like the the car and
mAde an offer, he said no, I upped my offer he lowered his price and we
had a compromise in about 2 minutes! No pressure at all, I highly
recommend this dealer for your next purchase!
May 2, 2018
He was super nice and gave us great advice
Apr 27, 2018
It was easy. a great experience
Apr 12, 2018
Excellent response in connection with emailing me back. Thanks
Apr 12, 2018
The owner and staff made my buying experience a memorable one! No gimmicks or deceit. The car was exactly what it was advertised to be. Mr. Mohsen is the GURU of electric car sales!
Apr 5, 2018
Very helpful
This is one of the few honest dealers out there. They tell you things straight up. No bull, no gimmicks. Great place to buy hybrids, EVs and PHEVs. Mike is awesome in sales.
I went there three times and two of those times I almost bought a Nissan Leaf and a Smart car, but wound up not buying. BMVW had zero problems with that and happily
provided as may cars for test drives as I asked. This year I went there for the third time and bought a nice Prius Touring. Free Carfax report was available on BMVW's web site
for the Prius and I was able to thoroughly research its history even before seeing the car in person. Car drives fine since purchase and I have only had minor things to take
care of, which are common for other Prius cars, such coolant valve and a failing HID bulb. Other than those things, the car drives just fine.
Traveled 10 hrs total to purchase this car . talked with Mosen back and forth for about 1 week he assured me that the car was well maintenance and serviced .. So I arrived the car does not look like this in person had a little visible defaults .. Noticed that the hood was half open , he stated that the car was sitting for so long therefore the battety needed charging ... 1ST REDFLAG 2nd RED FLAG :Test drive the car and started smelling a burning scent and noticed a indicator light on the cars screen read a problem was with battery . Took the car less than 4 miles to BMW because I made an appointment with them before arrival , they came back with a prepurchase inspection report with almost $30,000 in necessary work that needs immediate attention .. The engine was damaged and everything under the hood had leaks and it was a matter of time that the car could have possibly went in flames !!!!! I am so annoyed because ppl tend to take your life for granted over a $ not caring about the end results .. I have children that always ride with me and we could have been a family whose life could have been tragically taken because of dishonest ppl .... This Car is junk !!!!!
Mar 23, 2018
I am sorry about your experience. This 8-year-old upscale 750Li twin turbo BMW sold new about $83.000.00, it sold again as BMW as certified pre-owned on 10/13/2013 with 31,000 miles. It was serviced several times by BMW and then was traded for a Tesla, now we are selling it for $18,000.00 (a fraction of when it was new). Of course, when you take the car to BMW for an inspection, they are going to tell you that everything is worn out at 81,000 miles. They did not specify which gasket or what parts are leaking, just said “leaking everywhere”! We put the car on the lift and called y More ...
Response from current dealership:
I am sorry about your experience. This 8-year-old upscale 750Li twin turbo BMW sold new about $83.000.00, it sold again as BMW as certified pre-owned on 10/13/2013 with 31,000 miles. It was serviced several times by BMW and then was traded for a Tesla, now we are selling it for $18,000.00 (a fraction of when it was new). Of course, when you take the car to BMW for an inspection, they are going to tell you that everything is worn out at 81,000 miles. They did not specify which gasket or what parts are leaking, just said “leaking everywhere”! We put the car on the lift and called y
Feb 8, 2018
They were very nice and friendly. There was no pressure at all and I was able to take the care for a test drive with no pressure at all. I was surprised with the amount of alternative fuel auto options. Overall it was good but I did end up just kind of walking away. For me that was ok but someone that might have had a few questions might have felt just a bit ignored.
Feb 7, 2018
The associates of BMVW made my experience very pleasant. They are very helpful and knowledgeable in helping me make my decision. I would definitely visit again.
Feb 3, 2018
The staff was very helpful, I am the market for a vehicle for my son for his upcoming birthday. The staff time the time to share the best vehicle, price, and purchases options that would be helpful towards his first financed car purchase.
Jan 17, 2018
Great experience
Jan 14, 2018
Good
Contacted me right away, had the lowest dealer prep fee and the best price.
I paid 145 dollars more than the listed price when I walked out the door.
They changed the oil and put new wipers on and had the car ready to run the
274 miles back home. AWESOME service and price.
I will do business with them again.
Jan 12, 2018
I was contacted quickly. The dealer had a great selection of cars and although I was initially interested in the Jetta and ended up buying a Lexus and I’m very happy with the purchase. This is the seventh car I have purchased from BMVW over many years. These guys are honest and always help me choose the best car for the money.
Jan 10, 2018
Great
Jan 8, 2018
Quick response, answered all my questions
Dec 18, 2017
prompt service!
Dec 14, 2017
A salesman got in touch with me the next day. Thanks
Dec 13, 2017
I have been looking around for a used car for a while now and I have been disappointed by other dealer ships. I came across BMVW online and I decided to stop by. There was no hassle there and they had a very nice inventory in a wide price range. They were friendly and honest and car prices seemed very reasonable. I was able to find a very nice car and I am extremely happy with it. I give my highest recommendation.
Nov 2, 2017
I did not purchase the original vehicle that I contacted BMVW about. After visiting the dealership I found an Acura MDX and purchased this vehicle. Alan and Michael were great, this is truly a no hassle dealership. If you are looking for a vehicle and you want a browse the lot and test drive vehicles without being hounded by car salesmen, this is the place to go.
Horrible. Price is not negotiable because the don't have dealer fees. The pictures also look different in person from the pictures online. Someone has been driving the car because the picture has 83,000 and now it has 116,000 and still has not been sold. I don't trust them.
Nov 10, 2017
Response from current dealership:
You misread the Trip mileage of 8,335.9 as the vehicle odometer reading!! The 2003 Honda Civic Stock# 015422 mileage 116K sold for advertised price of $4200. to another customer! Yes, our prices are not negotiable, however, our prices are fair and
dealer negotiation on a 13 year old car is not as important as the quality of the car.
Customer satisfaction means a lot to us! Please get your facts straight before you write a negative review ....
dealer negotiation on a 13 year old car is not as important as the quality of the car.
Customer satisfaction means a lot to us! Please get your facts straight before you write a negative review ....
Oct 19, 2017
Excellent. Straight-forward yet laid-back interaction...
I purchased this vehicle on 10/14. The staff responded to my emails very quickly and kept me updated on the status of the car since I could not get there for a few days. When I went in, I test drove it and purchased it in less than 45 mins. I would definitely go back, you can’t beat the prices, I searched high and low and they had the best deal hand down.
Oct 7, 2017
Very nice & professional business!!!!!!!
Sep 27, 2017
I did contact the dealership and 3 days later they responded. I had already purchased a vehicle by then.
Sep 30, 2017
Response from current dealership:
I am sorry about the delay to answer your inquiry, that might have been caused by hurricane Irma effect (power outage). We hope to better serve you in the future, with NO Document fees and NO commission sales we strive to offer the best value to our customers.
Sep 14, 2017
Service was great.
Aug 23, 2017
No hassle Clean vehicle
Wish we had known a mechanic close by for a third party look see. We didn't and it sold. I do now!
Aug 22, 2017
Quick, helpful and honest response to inquiry!
Jul 30, 2017
Excellent!
Jul 25, 2017
I purchased this vehicle from BMVW after having it checked out by an independent mechanic, who said they often work with BMVW
and that their cars are always clean and in good condition. The dealership even drove the car to that other shop for me so I didn't have to make an extra trip.
The car was clean and in great condition, other than needing new tires, an alignment,
and a few small cigarette burns on the front seats - for which the dealer
took off $200 from the list price. I appreciated that the dealership shared with me up front that the previous owner was a smoker.
He did promise me a new mat for the back
seat, since the original mat was missing, but the mat did not materialize
when I came to pick it up. Other than that, everyone was pretty helpful.
Overall, it was a fairly good experience, and I am very happy with the vehicle.
Jul 6, 2017
They were pretty knowledgeable and helpful concerning the truck i was interested in.
Excellent service. Mike was easy to work with and had my vehicle ready when I went to pick it up. Very responsive to calls and texts. BMVW Autosales have a great business model setup for used cars.......$1000 over their cost. I recommend this dealer and will use them again when I am in the market in the future!!!
Jun 26, 2017
Quick response.
Jun 1, 2017
Terrible experience I called 3 times and asked if this vehicle had leather seats and they assured me it did. When I drove an hour to get to the shop I saw the car and it had stained cloth seats I was so mad. If a company will lie about the seats what else will they lie about?
Jun 7, 2017
Response from current dealership:
I am sorry about the unusual experience you had with our sales staff, We always take 30+ pictures of each car, 6 from interior to reveal as much as possible, I asked all of our non commission sales staff (Mike, Taniah, Maria and Regina) about this incident, none of them admitted to have been involved in this issue. We have non commission purchase process to prevent lies and pushy sales staff. Please phone me at (404 557-3382) to Identify the person that was in communication with you and the car that you made inquiry about.
May 23, 2017
Very straightforward. Good service. Bought the car.
Failed to follow up on a post purchase question.
May 5, 2017
prompt response
May 3, 2017
I spoke to Leah when I called the dealership. Leah was very nice and
detailed. I can't remember the next person that I spoke to but they were
straight and to the point. This car is as is we will not be getting a manual or
another set of keys that's why it is priced that way. not very persuasive at
all. I'm sure that wasn't meant in a bad way.
May 9, 2017
Response from current dealership:
Thanks for your interest in our company. I apologize for your disappointment. Our dealership works with a very low margin of profit, and our policy is not to charge any dealer or document fees, also we do not have commissioned sales people. We strive to present the best value in pre-owned cars to our customers. Yes, there may be some cars with a missing spare key, or a small dent that has not been repaired. We reflect all of that into our pricing and try to be descriptive of damages in our notes of the advertisement.
The Manager Michael was very professional, personal, and helpful in providing information about the car and provided excellent Customer Service. He explained all options on buying the car I decided on and took care of all after purchase maintenance issues that I had detected needing to be corrected.
He and his Secretary provided excellent Customer Service in preparing all the necessary paperwork and coordination with my Bank to complete the purchase. I was impressed and would recommend this dealership to anyone seeking a honest place to purchase a vehicle..
May 1, 2017
Dealer sent text msg. with info on car. I decided no to purchase this type auto.
Apr 16, 2017
True gentleman, easy purchase and exceptional vehicle...everything they
said it was & more. Will certainly check with them the next time am in the
market for a grandchild's 1st car...
Mar 21, 2017
Dealer was attentive and helpful!
Vehicle not as described as listed,, claims to have upgrades like back up camera and parking assist.
Upon talking to someone about the options they were unable to provide proof they existed and were
unwilling to adjust their price accordingly
Apr 14, 2017
Response from current dealership:
I’m sorry about your experience. Please call me at 404-557-3382, I will like to know more about what happened to do better in the future. We take 30+ pictures of the interior and exterior, if there is a back up camera we will include a picture of that as well. We take pride in not charging our customers dealer or document fees and our sales people are non-commission. If you actually did visit us and brought a car and took advantage of the Dealer Buy Back Option that we offer, you would have had an opportunity to return it.
Feb 14, 2017
As I was driving through ATL on a family trip, I stopped in at BMVW on a Sunday to see if I could take a sneak peek at a Nissan Leaf I saw on CarGurus. To my surprise, they were open (7 days a week) and very helpful. They let me test drive one and said they usually keep about 60 Leafs in stock. They have low overhead, great pricing, helpful staff, and specialize in EVs. It's definitely worth making a trip back there and trailering a Leaf home to FL. Maria and Mooshen were so helpful in explaining how everything works.
Jan 16, 2017
This was the best auto dealership I have ever had the pleasure of
visiting. From the moment the door was opened for us on that cold
afternoon we knew these were genuine folks, not grubby sales people.
We test drove the car we were interested, but saw another vehicle which
grabbed our attention. The salesman, Mike, was honest and open and
spoke to us like old, trusted friends. The price was awesome and we
know we got a great deal and that they also felt we got a great deal on a
great car made us feel even better about our purchase. I will
recommend this dealer to anyone who's looking for a used car and will
definitely return here when it's time for our next one. I couldn't think of
going anywhere else. I'm so glad I found this place!
Dec 24, 2016
The car had a huge issue, but staff very polite.
Dec 20, 2016
Different type of buying experience but for the better.
Dec 17, 2016
They was nice and honest . My trade wasn't worth as much but he still was trying to work with me. Even though i didnt purchase i would still recommend to purchase there.
Dec 17, 2016
this is a great company to deal with. we just bought a 15 Leaf from them,its
a no pressure,no hassle dealership to buy from. We got a unbelievable
deal from them. The best part was that they did not charge any fees, just
the price of the car and the taxes. highly recommend this dealership.
Dec 2, 2016
I have brought 3 cars from this dealer. The first 2 were high mileage cars, I kept up on my scheduled maintenance and never had any problems with either of them. I just recently brought my second Lexus from them with over 100k and I love this one as well. The vehicle had been serviced and cleaned to my satisfaction in an almost new condition. The staff was great and patient, answered all of my questions without a problem, (and, I ask a lot of questions), with no pressure to purchase. This always makes my buying experience here very pleasant. Straight forward, good prices, and no dealer fees! I am sure that all of my future cars will come from BMVW. Thanks Mike, Regina, Tanya and William.
Nov 29, 2016
They contacted me the next day about the car. I went to their lot and was impressed by how they treated their customers. They let me look around the lot without being followed and when I saw a car I was interested in they gave me the keys and let me test drive it. I did not purchase the Scion XB I went to see, but I did find another car I liked and got it instead. Just like they said in their ad, there were no buyers fees or other junk fees I had paid at other lots. I will be back for my next car.
Nov 28, 2016
Smooth
Nov 19, 2016
Great company! They were so easy to work with, no pressure, no pushing
and the cars are yours for the picking! Everyone in the sales room was
helpful, I worked with Mike and he was fantastic he showed me everything I
wanted to see and drive. I purchased a vehicle from them! and I will go
back in the future.
Oct 2, 2016
good
Sep 24, 2016
This was a Gigantic fiasco, I had interest in a car, BUT the picture on the
Cargurus DID NOT SHOW THE INTERIOR< OR THE COLOR, I used the
Chat function, and asked for pics of the interiors, No responce, I phoned
the next day, and talked with a salesman, he said, He was busy, and
would try to email me the pics, today, if not then tomorrow, I waited.
NOTHING.
I called again, explained, and they said , OH yeah, we would take care of
this. etc.etc.etc. So Chat 2, I called them, on the phone 2 or 3.email 2.
and still nothing. So I gave up.
Nov 7, 2016
Response from current dealership:
We are so sorry for your bad experience with us. We try hard to be professional and to provide the information asked for by our customers. We are addressing this so it should not happen to anyone else. I hope you will give us another try when you are in the market again for another vehicle.
Aug 19, 2016
The very best car buying experience in my 68 years I ve
bought a few believe me. No hassel . No bs, Just honest
answers to my questions. Car fax avalilable, honest prices
great service. Car was everything stated . Took it home that
day.Drove 11/2 each way worth the trip ! Next
However ,all that was nice until the next day when I took the
car to Toyota after hearing noise from right front wheel.
Something I should have done after Mike told me they had just
repaired the right caliper,and before I bought it. Well needless
to say 3300 dollars later we replaced bearings ,tie rod,boot and
extension to power steering. The car had hit or run over
something had recently,and not reported to carfax. I sent them
copies of the bill but heard nothing,as expected.My real
complaint is my fault for not having it inspected first. I tell my
kids that but don't do it myself.! The caliper should have tipped
of any decent mechanic as there was grease over everything..
Nice talk doesn't translate to good purchase. Beware .
Nov 7, 2016
Response from current dealership:
We are sorry for the problem you had with the car. We wish you had called us before you had it repaired else where. We would have fixed it for a lots less than what you paid. To keep our prices low, we can not fix everything that may be about to go out. That's why we let customers take the car for inspection to the dealers or bring a mechanic here to check their chosen vehicle out.
Jul 24, 2016
The car was in very poor condition..practically nothing seemed to have been done to the car to correct repairs. The interior had been cleaned exceptionally well. However, when I took the car to a Lexus techs shop whose mechanics spent 2 hours thoroughly checking it out for me, there were around $4,000 of repair work needed to be done. The tires were bald and they could not believe they let someone drive the car for any length of time. Don't think I would trust this shop when buying a car.
Nov 7, 2016
Response from current dealership:
When we post pictures of our cars we always include a picture of the tires this allows the consumers to see if they have tread or not . If they are bald we replace them because we don't want anyone to get hurt in a car they just purchased from us. Any dealer can find plenty of things to repair on a used car. A lots are just maintenance items that are to be done in the future. If we made our cars "like new" we would have to charge big dealership prices.
Jul 18, 2016
Drove 30 minutes to dealership and drove the car. Came back and began
to discuss price and was told "the price is the price". I said the price was
high but wanted to make a reasonable offer, and they were not interested.
Waste of time. Make sure you can pay the price they show online, because
nowhere on the site does it state "no haggle pricing". Had that been on the
website, I would not have wasted a Saturday. Oh, and they don't have
coffee, either.
Nov 7, 2016
Response from current dealership:
I'm sorry you were unhappy about the price listed for the car. We try to be very fair with our prices but can't "haggle" due to us not charging any fees. No sales fee, no dealer prep fees, no clean up fees, nothing. Other than the price we just charge what the State of Georgia will get, Tag, Title, and TAVT. Also we do make coffee in the winter, just not in the middle of the summer.
Jul 9, 2016
Great price on the vehicle, easy to deal with salespeople.
Jun 21, 2016
great and staff very professional
Jun 18, 2016
Very good thanks for your business
Jun 8, 2016
Typical dealer. I did not expect much and got what I expected. I asked to
wire half and pay the other half at pickup and they were insistent on wanting
it all at time of wire. I offered to show proof of funds and even gave them
the option of non-refundable if I did not buy after giving them half.
Nov 7, 2016
Response from current dealership:
I am so sorry for the way you were treated. We have some new people and they should have accepted this arrangement. We have had a meeting and addressed this matter at it. Thank you for bringing this to our attention and I hope you will give us another try one day.
Jun 5, 2016
very friendly. To the point. Internet prices are set. Very helpful.
Jun 2, 2016
Great interaction from the dealer
Jun 2, 2016
Wonderful Sales atmosphere
May 25, 2016
Probably worst experience ever. Vehicle began skipping 10min after the
purchase and they would not refund the vehicle 20min after the deal. They
kept $600 of my cash for paperwork which took a total of 15min to
complete. Never again. No recommendation
May 20, 2016
Great
May 12, 2016
Purchased a 2016 year model vehicle. When I arrived
home with the vehicle we could see from our porch onto the
vans roof that there was a large dent above the drivers seat.
This could not be seen from the ground and climbing to the
top of the vehicle was not possible at the dealership. When
I found this I immediately contacted the dealership and
informed them. The said they would do nothing as I already
signed the AS-IS document at purchase. Lesson learned,
don't trust this dealership until you climb on the roof of their
vehicles at purchase.
Other than that the transaction and vehicle were
satisfactory.
Nov 16, 2016
Response from current dealership:
I'm glad that other than the scratch on the roof, the transaction and vehicle were satisfactory. We take 4 close-up pictures of every car and in the future we will use a step ladder to take a close-up picture of the roof of very tall vehicles.
We also offer a "dealer buy back" option with every vehicle sold. Had you accepted this option you could have returned the vehicle easily.
We also offer a "dealer buy back" option with every vehicle sold. Had you accepted this option you could have returned the vehicle easily.
May 9, 2016
My experience was good. They respo sed to my online enquiries and answered my questions. Pretty straight foward dealer.
May 8, 2016
I came here for the 2013 black Kia Soul but fell in love with the 2016 white Kia Soul & purchased it that day. William was awesome! This car was for my daughter's 17th birthday but I will be back when it's time for me to purchase for myself.
May 5, 2016
Not many to assist, but was a pleasant experience.
May 4, 2016
Asked questions and response was as if my questions were not even looked at. 200 miles away and all they can say is come in for a test drive. DUH!!! Prototypical used car salesit (impersonal)
Apr 3, 2016
Only One salesperson on the lot. I drove
the car and bought it because there were
several others there that wanted it. In
and out in less than an hour. There was
no dealings on the car because as I said
there were several there ready to
purchase it if I did not but I had done my
homework and knew it was a good deal.
Apr 2, 2016
nice car - haven't had time to see it, but plan to!
Mar 28, 2016
Had to actually go to the dealership to learn
more about the car but it was a pleasant
experience. Very nice.
Mar 12, 2016
Good
Mar 6, 2016
Very pleasant
Mar 5, 2016
Very understaffed, many people waiting, do not trust the "map
it" feature as it took us on a wild goose chase. Once we were
there the facility is nice but only 3 sales associates on a
Saturday and they were juggling 3 or 4 customers each. We
test drove the car we were interested in but it was not to our
liking.
Feb 23, 2016
They were helpful and informative.
Feb 8, 2016
GREAT PRICES...GREAT...SERVICE...GREAT
VEHICLES...BEST CAR-BUYING EXPERIENCE
EVER!!!! I had to go check them out because I
inquired about a 2014 Ford Fusion that had
everything I was looking for and they
responded immediately! So I decided to go take
a look at it and I AM SO GLAD I DID! When I
arrived, I was greeted with a friendly hello from
William. I then walked over to use the computer
that is available for customers to browse
through their inventory. I then told William that
I wanted to test drive it and he took a copy of
my license and gave me the key after I signed-in
on their test-drive list. He showed me where the
car was on the lot and informed me of the route
to drive it on. THERE WAS ABSOLUTELY NO
PRESSURE TO BUY! When I got back from the
test drive and thoroughly inspecting the
Fusion, I told William I was going to call my
bank to get a the financing. He made sure I had
everything that the bank would need to process
the loan. He also let me know that they would
allow me 2-3 hours to take the car to a
mechanic prior to purchasing or they would
drop it off at the dealership down the street if I
made an appointment there if I couldn't come
by to do so myself. He told me that I could put
$200 down as a deposit which would go
toward the cost of the vehicle and take it out of
their inventory for 1 week so no one could buy
it. I didn't do the deposit, but it's a great option.
BEST THING.. ABSOLUTELY NO DEALER
FEES...WHAT ARE DOC FEES ANYWAY? I got
my loan and returned to pick up a clean vehicle
on Friday, February 5th. She is amazing and
everything I wanted! Thank you to William,
Mike, Tanya, and Katrina for all of your service!
Jan 15, 2016
Email. Quick response
Jan 6, 2016
Dealer was upfront with all of the information and kept fees to a minimum. I'm satisfied with their service and would recommend them.
Dec 10, 2015
Good value. Pleasure to work with.
Dec 2, 2015
Responded same day to my inquiries
Sep 8, 2015
Dealer responded back via email with all
the info needed.
Aug 4, 2015
If your not in a hurry for a response,
than they will respond in a timely
manner!
Jul 2, 2015
Owner Mohsen Toosi took the time to
show us a number of vehicles. Very
patient, kind, and honest. Mike, sales
director, also a quality guy. Good people
to work with if they have what you're
looking for.
Jun 24, 2015
Buying experience was typical but getting call backs was more difficult than normal.
Jun 23, 2015
I wanted to pay in cash, they were only willing to negotiate a
couple of $$$ off price. By the time you pay off all the legal fees,
you're still paying a lot for the car.
Jun 12, 2015
Most vehicle are sold -
information not current
Apr 14, 2015
They need to be more flexible and have more options with financing.
Went to look at a Mini. All were courteous and allowed me to drive
the car immediately. The car was in good shape but needed a bit
of work. As I was about to offer what I thought a fair price, I was
told that they do not haggle on price. Their price is their price.
Well, their price was more than $500 too much. I w3alked away
and bought a different Mini the next day from a private party.
Mar 1, 2015
Very slow to respond via email. Called and talked with someone
on the phone but sales person seemed rushed; request for car
history report was met with an invitation to come in for a visit. Did
not want to make a long trip without seeing the vehicle history
report so we paid for it through the reporting company.
Feb 27, 2015
I didn't like the customer service nor was I satisfied with the car
when I complained about it the customer service still was poor
I love my Jeep Liberty that I bought from BMVW!!! Everything
exceeded my expectations. Very good pricing compared to other
dealers, i thought there must be something wrong with the car but its
been 3 years and still no problem with the car even thought the
model was an older model. Great customer service, very attentive.
Not a single rude interaction, they paid attention to me and answered
my questions truthfully. Offered car fax. Since my purchase i have
recommended BMVW to my friends and they have all been satisfied
as well. THANK YOU BMVW
Aug 25, 2014
I was pleased
Jul 16, 2014
Every single person we
encountered was great! Top notch
customer service. Highly
recommend.
Jun 13, 2014
Great dealer!
Mar 18, 2013
Seemed to busy to care for me. Wanted my money but did not care for my issues.
Mar 5, 2013
Worst experience ever asking about a Grand Cherokee. Was ready to leave Mississippi and buy with cash but salesman refused to answer one question whether AC worked. Told me he wasnt answering my question and he had a line of people to buy cars. Talked over me and said goodbye before I could even ask for a sales manager. Very rude and unprofessional. I'd not buy their cars if they had a 99% discount. Sometimes principle is worth more than the desire to buy a car. We have since bought a Grand Cherokee elsewhere and are happy we never made the trip to GA.
Aug 25, 2012
I rate them Good because they worked with me when I was there inquiring about the 2000 Honda Accord. The only thing I hope they improve on is, cleaning their cars. For the money a Customer is spending, they need to clean their cars better. Also, they need to make sure the cars have better tires on them.
Jul 23, 2012
WORST salemen! "Bob" completely lied about the vehicle, told us it was in pristine condition, we drove over two hours and had a bank check ready for the car.. When we got there he had left, the car had a HUGE 3' dent in the side, paint chips, rust, gauges in the rims, large dents over entire car. The salesman on duty didn't even care that we had set aside over 7 hours round trip, had a bank check and loan in their name, after he had continually lied to us!! Went a little further up north for a better deal and better (trusting) salesmen and MUCH better quality at Marietta Auto Mall, who remembered my search of a car and had called to let me know more had come in! DO NOT SHOP AT BMVW