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Automaxx Of The Carolinas
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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1016 North Main Street
Summerville, SC 29483
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Mar 14, 2026
Great experience. Made everything pretty easy.
Feb 9, 2026
I would recommend this dealership! The staff was incredible to work with and the car was everything I wanted it to be. This was my first online car experience and they helped me every step of the way. They even deliver! So I didn’t have to miss work to sit all day in a dealership!!! Just a wonderful experience!
Jan 30, 2026
They made this a smooth process. I was in and out in 2 hours.
Jan 18, 2026
Automaxx is very helpful in locating a car i want. With their help I’ll find my perfect car.
Dec 24, 2025
A terrible experience. Seems like a bait and
switch overall. Advertised price is not even
close. A LoJack / Lockout plan that should
be an optional choice is forced upon you
($895) on top of over $700. for administrative
charges. When everything adds up it's FAR
above what the vehicle costs at other
dealers. I would not recommend them.
Dec 26, 2025
Response from current dealership:
I'd love to know more about you experience Jerry because the Lojack is 100% optional and the $790 dealer fee is fully disclosed every where we can list it. Including, directly under the sales price on every car on our website 843auto.com. I'm not sure how the confusion happened from Cargurus to our site but please contact me directly so we can go over the correct pricing. - Mike Dangerfield, General Manager @ Automaxx
Oct 13, 2025
Ended up buying something other than what we sold. Pretty low hassle. The salesman was AWESOME. Manager not so much but hey he had to try to sell lowjack somehow.
Sep 5, 2025
Bought a Tahoe. After bringing it home next day, it smells like gas. Their wanna be technicians changed tires and didn’t know how to put lug nut covers back on rims correctly. Staff promises and then doesn’t for fill their promises. I bought Tahoe for wife birthday and they promised a big red bow when we come to pick it up and when we get there there’s no big red bow. Very disappointing. They say they sell 35-45 cars a day. All they worried about is the next sale. Not their pasted sales.
Aug 26, 2025
So helpful and polite
Dealer sold car to another customer while making an offer to me. A few days later, dealer contacted me to see if I was interested in the same vehicle. When I questioned them on it they stated it was an automated response. Needless to say I was disappointed since I really wanted the truck. Oh, the negotiation was over the LoJack and plan they wanted to sell me with the vehicle.
Watch out the price sucks you in then they tack on extra stuff you donât
need and donât want. Would have bought truck was already looking at
plane tickets. They added about 2400 dollars to price. 790 for processing
fee. Come on 790 just to do paperwork. Really no way. 1400 for a low Jack
system you donât want and it was only for 5 years. Amazon 1100 for life.
So did not buy this truck I asked to remove that stuff quickly would not
even work with you on price or removal of those add on. So they show a
low price BEWARE itâs a lie.
Got the deal I wanted, on the vehicle that I wanted, for the interest rate that was better
than I had hoped. I recommend them. Only caveat is that they add Lojak to all vehicles
and charge you for it. mine came with OnStar capabilities, Lojak completely unnecessary.
I feel that this dealership uses Lojak to bolster their profits. Not a fan of that at all.
Feb 14, 2025
Really nice
The car was beautiful!! Honestly fell in love with the car however i came all the way from James island to test drive one this vehicle and that never got accomplished . I was told (15 minutes into looking at the vehicle) that the person who is buying the car was there . We then walked the lot without a sales person to look for another vehicle . Didn’t talk finances, down payments or anything. I also was told by Katlyn that’s should would make a car list for me to find something similar, that never happened … Really felt like my time and gas was wasted . Thank you but I’ll go else where to find the vehicle I need .
Dec 15, 2024
excellent
Dec 4, 2024
Great experience didn’t get the car being overpriced for down payment
Sep 27, 2024
Overall is was a great buying experience, even being 6 hours away. Great communication. Dealer was up front about vehicle defects. Most of
the paperwork was complete before meeting in person which made the process that much quicker when I finally made it to the dealership.
Aug 21, 2024
Well informed and very competent
Jul 26, 2024
Was great just never had time to go see the cars due to I work till 7 at night everyday but Sunday
May 28, 2024
We made an appointment and drove two hours to see car. They were not ready for us and
kept saying the van was not up to the dealerships standards even though they had it for
two weeks and knew we were coming to see it. They asked us to trust them that they
would get the car ready, but that was asking a lot since they did not do the work on the
front end. Disappointing experience.
Went to buy a vehicle and we caught the dealership right before we left the house. They said it was there it was available and she never told us that we had to put a deposit down to hold it until we got there we left the house drove about halfway there which was a 2 1/2 hour drive and she caught us and said I’m sorry the vehicle just sold so we got home. I was very upset and called them and another person had called me and apologize and offered me a different vehicle at the same price and she had to check with her sales manager and he was very cocky and arrogant and then a few days later the sales person sent me an email saying they lowered the price on the vehicle that it was offered to us at a much higher price so no I did not have a good experience with the dealership and I don’t recommend that anybody goes there
May 26, 2024
Great experience with Mr. Ivan Washington. Test drove car with Mr . Washington. He answered all my questions. Financial analysis of car was broken down for me. Not that it wasn’t a great deal- I just felt the car was too small. Will be in contact with Mr. Washington to hopefully find something else.
Apr 14, 2024
Ad disappeared from website after contacting dealer, dealer kept contacting about said truck after it was removed.
Show older dealer reviews 311
Feb 13, 2024
This dealership is wonderful, we didn't purchase this truck but we did purchase a 2017 Chevy Z71 Silverado truck. We love the customer service.
Feb 2, 2024
great
Jan 6, 2024
Immediate reply to inquiry Set a time to see the vehicle that was easy for me Friendly help with car inspection
Bought this car In general it was a good experience
Dec 26, 2023
Contacted immediately and was able to test drive the next day.
Nov 17, 2023
Contact me right away they where nice friendly but we could make a deal
Nov 5, 2023
Bough this truck, milage was way off had a lot more but we worked out the deal.
Aug 26, 2023
Nice, very nice & patient .
Jul 18, 2023
They greeted me as soon as I walked in, I let them know why I was there and the receptionist got me a sales associate immediately. He greeted me and went to get the truck and we went for a test drive
Mar 23, 2023
My sales person Morgan was perfect! Great trade in value, great price on car and amazing value.
Feb 10, 2023
Extremely communicative. Great sales team. Really good inventory. I’m in the process of purchasing a vehicle from them and am very pleased.
Dec 30, 2022
Very great experience
Sep 18, 2022
Very poor experience. Delivered with problems they sad were fixed. Drove yet another 1.5 hours to get these items fixed and still left with the car not repaired. Then I just got an email from them stating they recommended a repair that will cost $1900.00 and that I turned that repair down. I was NEVER made aware of this problem or fix the car needed. A total unprofessional experience. Managers would not take my calls and would hide when I needed to talk with them.
The night before I flew to Charleston to buy the 2015 RAM 2500 the dealer contacted me to
tell me that there was an error message on the truck dealing with the parking sensor system
and they had replaced all the parts necessary to fix it, but couldn't clear the message. I had
already paid for my flight so I went anyway. The truck was NOT represented properly online
and it had more than just a parking sensor issue. The dealership does not negotiate because
they "have the best prices around", unfortunately it wasn't the place for me. I found another
vehicle in the area, called the sales rep and he drove 45 minutes to pick me up and take me
back to his dealership. My flight was $530. I would not recommend this dealership.
The dealer was quick to respond to me and the manager Lacey was very kind and nice. The car wasn't clean and I had to take it back twice to be detailed. There was also a lot of hidden cosmetic things wrong with the car. So be mindful and examine the car at great detail. My salesman was very helpful until he received my title for the trade in and the purchase was complete. I called him about a week after I bought the car to let him know of an issue I found inside I was told to call service because it's not his wheel set of knowledge. But before we completed the deal he was helpful and would go to service for me to make sure it can be done. My whole experience was not bad because the employees are nice and kind. Plus I was not aware of the amount of my warranty until I got home but I guess that's my fault for not checking even though that information should have been given to me
Mar 3, 2022
Ok, but didn't call me back as scheduled.
Won't due business with people that do
not follow through....
Tanya(?) was supposed to call me back
at 11AM the following day. She did not.
The next day, Wednesday she called to
confirm an appointment I never made
for Thursday....learning experience
hopefully. Gotta listen...
Feb 24, 2022
Great staff but the car just didn’t suit the buyer.
Salesperson was courteous. But the car was not in the shape as depicted in the pictures. When I got to the dealership, they had not
completed the certification of the car, even though on their website it was described as certified. It was dirty inside. It had dents and scratches
on the outside. One of the fenders around the passenger rear wheel was held on by a zip tie. I was dissappointed, but I did test drive it. I was
told later that I would need to pay extra to get the body damage repaired if I wanted to purchase the car. I left.
Jan 25, 2022
Photos presented did not represent vehicle. Vehicle was dirty-headliner falling down and stained, seats stained, seatbelts stained
Dec 28, 2021
Good
Oct 10, 2021
This was the first time I've purchased a car via the internet and the Dealer was two states
north of my home in Florida, so I was somewhat apprehensive about the whole process. Over
all I was quite surprised how well everything worked out. They were friendly and answered all
of my questions and delivered my car free even though it was somewhat outside their normal
free delivery range. The car itself is quite clean and I would not hesitate to recommend the
dealer to friends or family.
Sep 26, 2021
Megan and mya were the best. They helped me every step of the way.
Sep 18, 2021
She was super and extremely willing to help me in anyway.
Sep 15, 2021
The staff was very friendly. 5 stars for frienliness
Melanie kayla Jennefer Jenne and a few others I had the pleasure of speaking with made this buying experience the most pleasurable that I’ve ever experienced. I purchased the vehicle over the phone and they made me feel like I was there in person and I never was lied to or mislead and that says a lot . I will buy from them again in the future and I wil recommend them to my family and friends!!!! Let’s go Automaxx!!!!!!
Apr 13, 2021
was contacted and provided requested information
Apr 11, 2021
Had all the numbers worked out on Thursday evening. Made appointment for 4:00 on Friday...they even called Friday morning to confirm I was still coming. Had I not looked for the listing again and noticed it wasn’t available, I would have drove 3 hours to get a car that was sold the night before. Only when I called back was I then told..
Mar 16, 2021
Automaxx was awesome. I found and purchased the exact truck I was looking for.
Mar 15, 2021
I made an appointment for the afternoon and made them aware I was 4+ hours away. Apparently they sold the car in the early morning but didn’t contact me to let me know. Luckily, I checked my email during my drive there and saw that the car had sold. At that point i had drove an hour and a half, saw the email and called about it then was informed the car had sold. Not a good experience since I traveled so far.
Mar 9, 2021
Great dealership. I highly recommend them
Feb 16, 2021
They were prompt in responding. Truck sold but they gave me other trucks for sale.
Jan 20, 2021
They were very helpful.
Jan 18, 2021
The car I wanted had sold but the staff has been extremely helpful in trying to find another vehicle for me.
Dec 23, 2020
Talked to them and set an appointment up to check out the Durango. Drove 2 1/2 hours to look at it and they tell me it’s not on the lot. So they wasted 5 hours of my time, gas and wear and tare on my vehicle
Dec 14, 2020
I had a great experience with Automaxx. I worked with Lacey to find a great car that fit within my
budget, and I am delighted with the result! Lacey was fantastic - very knowledgeable and trustworthy.
I thoroughly enjoyed my experience at Automaxx of Summerville and would happily recommend
anyone searching for a car to check here first. I love the car and had a fantastic experience buying it
from Automaxx.
Nov 12, 2020
Very professional and knowledgeable about the vehicle.
Nov 8, 2020
Very helpful from start to finish. I will buy from them again.
Nov 6, 2020
They were very good but after I researched the cost to fly out there from California and drive back with fuel, food and motels it added over $3000 to the cost of the vehicle which if I buy locally I could put in to a nicer, newer vehicle.
Confirm my appointment at 9 a.m. and drove 2 hours to test drive vehicle and it was already sold. One week later was told they had vehicle I would like drove again 2 hours. Almost closed the deal when I found out vehicle was not 4-wheel drive as I had been told and was a primary requirement. Offered me half of what I ended up getting for my trade in. I would not recommend this dealership.
Aug 18, 2020
Great...I was able to purchase the vehicle I was interested in...
Aug 7, 2020
Excellent
Jul 1, 2020
Emailed 3 different people to which they responded the same thing over and over about calling and never did. I ended up calling and spoke on the phone with a lady that said the dealership was no haggle and would not be coming down on the price. Wanted to test drive the car the next day. 2 days later they dropped the price significantly after telling me the price was firm. Ended up buying a newer year of the car with 50,000 less miles for the same price.
Made an appointment for the vehicle, they said they would hold it for me. Drove an hour to look at it the next day after a phone confirmation that day. When I arrived I was informed they sold the vehicle. I get it they are running a business, but a phone call would of been appreciated. They just figured they could show me a damaged vehicle a less miles higher price and I would be okay. Should no remorse. They are so busy as the salesman put it, they are doing 250 to 280 cars a month.
And let it at that. I took it as “take or leave it” we do not need your business!
May 31, 2020
Nice updates via email. Was sold before I could get there to see it.
May 27, 2020
I ended up buying this car two days after reaching out to the dealership. The internet sales team I talked to was great about getting me the info that I needed and working with me though text message while i was at all. When I arrived I met with the salesman named Lacey who made it a quick and pleasant process to buy the car. It was the simplest and fastest car buying experience I’ve ever had.
May 15, 2020
Great treatment and excellent customer service.
My salesman was courteous as well as knowledgeable about the vehicle I was interested in. The processing procedure takes a little time but it was expected. All told my experience was a good one. At the end you ring this bell and everyone claps and cheers at your new purchase. I thought that was great!
Thank you for this opportunity... I rated them a five because of my salesman CB, he was very polite respectful considerate and help... however as for upper management I dont feel like he gave me a opportunity I've heard and seen other customers received, I understand that pre-approved doesn't guarantee approval but he did even try to get approve by any banks knowing he knew my status before hand... but I feel like I have been give the run around about this car I didn't want but after test driving it I really like it, and wanted it(it was the color I was not sold on), so I have another meeting with the dealer today and prayfully they have worked it out where I can get in this 2016Kia today.I have experience more at this dealer but I will give them opportunity to make me feel just as valued before I share the rest.
Apr 23, 2020
was not shopping this time
I had a great test drive with Bryce. However, when I called back to make the purchase, I was told the car was still available and that they would send the buyer’s order to my bank to get the financing processed. After multiple calls and texts my bank never received the buyer’s order and the car was sold to someone else.
Mar 16, 2020
Yes yall was very help full
Mar 7, 2020
I asked them before I drove 2 hours if price was negotiable , Sales lady said yes on phone. When I got their they said they don’t negotiate. Never saw car, sales manager shook my hand and said have a nice day.
Mar 2, 2020
This dealership is very knowledgeable, helpful and informative. I hope to make a purchase in the future for my children.
Feb 13, 2020
Very helpful and friendly. Vehicle we purchased was clean and
ready to be driven away.
Sonata grossly overpriced. Offered $500 over KBB and they responded with "we research the are for comps and price accordingly". Now they won't stop contacting me.
Feb 10, 2020
Response from current dealership:
I hate that you felt we were not willing to help you personally. You have to understand that it is a company policy that we don't negotiate on pricing, much like Carvana and CarMax. This was in no way personal situation but just a misunderstanding of how we do business. Most customers prefer the pricing be upfront and no longer have to arm wrestle for a good deal. Thanks for the interest in our vehicle Tony. - Mike Dangerfield, Internet Manager @ Automaxx.
Dec 7, 2019
Truck was close to description. Saleman was
professional and willing to show us cars and
truck. The used car sales manager gave us an
embarrassing low trade in value for our truck.
Walked out.
We were thinking purchasing a car and truck,
their loss.
Feb 10, 2020
Response from current dealership:
Our trade appraisals are generated through Kelley Blue Books Instant Cash Offers. In most cases we come in above the KBB values. I hate that we couldn't earn your business Jim but we would really appreciate another opportunity in the future. - Mike Dangerfield, Internet Manager @ Automaxx
Dec 5, 2019
They were prompt to respond
Nov 16, 2019
Automaxx is an extremely professional, no-pressure and friendly way to purchase a vehicle. Everyone I came in contact with was awesome.
Nov 10, 2019
They’ve been diligent in contacting me
Nov 4, 2019
Very courteous & professional
Oct 20, 2019
Vehicle for sale was in terrible condition, dirty, parts missing, not ready for selling
Received a canned email and then no response until the vehicle was sold, at which point I received another canned email. Poor customer service/communication.
Feb 10, 2020
Response from current dealership:
Thanks for the feedback Chris. The only auto response email we have set up is 5 seconds after you submit a lead that says we have received your inquiry and will be contacting you shortly. That confirmation is more for the customer to have an understanding of what comes next and not to be surprised or confused when we call them on their personal cell. The email about the vehicle being sold was not Auto Generated but could have come across that way. We understand that customers don't want lengthy emails so short and sweet is the goal. Thanks again for the interest. Hopefully we can earn yo
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Oct 2, 2019
Great
Sep 20, 2019
I made a mistake by sending a inquiry to the wrong dealer, but they were willing to help me look for a vehicle, if I needed anything. Very polite over the phone. They had emailed and called having my back, if there was anything I needed help locating. I would highly recommend giving this group a chance.
Sep 19, 2019
Great customer service
Sep 5, 2019
Worst ever Was called by the company to say the car was ready to look at When I got there something was broken. parts were own order Salesperson said they would contact me as soon as the vehicle was available To drive Have yet to get that call In a text I let them know this information have still not received any contact from the company
Feb 10, 2020
Response from current dealership:
I hate this went the way it did Richard. We just don't have a crystal ball of when things will go wrong with Pre-Owned cars. Every vehicle you see on our site is at our one location in Summerville, SC or in transport to our Lot. If our rep told you it was available, its because it was on our ground and not in transport. But there have been cases when someone test drives a vehicle and notices something that would move it back in the shop for a repair. Since they are Certified Pre-Owned we have certain requirements before a salesperson can allow you to drive the vehicle. We hope you can un
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Jul 21, 2019
Before going in, I sent an email asking about the price. Cargurus indicated it was overpriced by $2,000. I
asked if they would come down from the $14,500 asking price. I got no answer, but was told it was still
available. They offered to give me an Instant Quote on the vehicle I was trading, but there was no Instant
Quote. I made an appt to come in for the answer on price, and to have an inspection to appraise my trade
vehicle. I was contacted multiple times by multiple people to confirm that I was coming in. When I arrived, I
was assigned the first sales person who approached me, who could not answer my question on price. He
brought a manager over, and we discussed the fact that this vehicle was overpriced, compared to similar
cars in the area, and also by advice of Cargurus. He explained to me what went into their pricing, and said it
was not negotiable. I bought a car elsewhere. Interesting: That was 4 days ago; the price has since been
dropped by $1,000 to $13,500.
Feb 10, 2020
Response from current dealership:
Virginia, thank you for the interest in our vehicle. I would love to know more about our Instant Quote you never received. If there is a tool on our site not functioning properly we would need to address that. As for the pricing, we are a no haggle, no hassle pricing store. Much like Carvana and Carmax, we don't negotiate on pricing. This was in no way a personal dealing, but a company policy we have had in place since 2013. Please contact me directly if you would like to discuss anything further. - Mike Dangerfield, Internet Manager @ Automaxx
Jul 13, 2019
We ending up buying this car. Paid cash on a Fri. The car was supposed to be delivered by the following Tuesday or Wednesday and we are still waiting! Apparently they ordered the wrong part but instead of telling us that,they kept putting us off. The worst part is they started charging us for the extended warranty immediately and we don’t even have the car yet! Will not go back to this dealership as they haven’t even mentioned trying to compensate us at all for their mistake.
Feb 10, 2020
Response from current dealership:
I'd love to know more about your situation Sharon. With this information alone I don't think I can pull up a file but I would say that it sounds like we wanted to make sure we delivered on fixing whatever part it was that we promised you. Sorry for the delay but we want to get things right before you take delivery. As for the warranty, it doesn't go into effect until you have signed and taken delivery of the vehicle. It is based off of the contract date which wasn't signed until the vehicle was delivered. You may have paid upfront but you didn't lose any days of coverage. Thank you for al
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Jul 13, 2019
Cash was a great a great sales person - no pressure and was very accommodating to work with my schedule. Mike, the sales manager and the Business office were also very transparent and helpful.
They just wrote and asked me when can I come and test drive the car.
They also asked to buy my car from me.
That's all I have heard.
Feb 10, 2020
Response from current dealership:
When most people reach out they are requesting either availability or a good time to test drive the vehicle. Also, one of our main goals is to buy as many vehicles as possible, whether you buy from us or not. I'd love to know more about what you were expecting, maybe there is something in our process that needs to be evaluated. Thank you for the interest though! - Mike Dangerfield, Internet Manager @ Automaxx
Jul 10, 2019
Personnel were very diligent in offering information about the car I was inquiring about. Follow up with additional information and invitations to test and inspect the car were made available.
Jun 17, 2019
Have not been there, but they have been very helpful in contacting me and keeping me updated.
Jun 14, 2019
Very helpful and accommodating.
Jun 13, 2019
The dealership has worked with us to fix some issues that came up during the test drive and after we bought the car. They have made the overall experience great. Would definitely recommend Automaxx.
Jun 5, 2019
The dealer was very helpful and tried his best to get me into the car but my credit wasn't good enough
Jun 1, 2019
I inquired about a car online and was emailed back
assuring me that the car was available and that I
could see it and test drive it in 90 minutes. Jennifer
the internet sales person assured me via email. When
I arrived at the dealership Jennifer was nowhere to be
found. The salesman told me immediately that he
thought the car in question had been sold yesterday,
and in fact it had been. They proceeded to keep me
there waiting while they "looked into it" then the sales
Mgr Came out to ask me if I wanted to see any other
cars that he had on the lot.
They wasted both my time and my patience. I went to another dealer and bought a car where I was treated with courtesy and respect.
Feb 10, 2020
Response from current dealership:
This is one of the biggest complaints we get at our store. The vehicles sell before someone can get a chance to purchase it. We do offer complimentary delivery to SC, NC, and GA. So if you are really in love with one, completing the deal over the phone is an easy way to ensure it isn't sold before you can arrive. With our 7 day exchange policy, you can have peace of mind that you are not "stuck" in that car if you change your mind. - Mike Dangerfield, Internet Manager @ Automaxx
May 26, 2019
Quick follow up. Professional.
Sales staff responded to emails and were pleasant in person, but their policy of refusing to negotiate the price when cars are obviously overpriced and have flaws is aggravating. They have a take it or leave it attitude, to the point of the manager being cocky. It would be one thing if the cars were priced appropriately / fairly, but they’re not. It appears they take advantage of customers who are uninformed or just don’t like to negotiate on price.
Feb 10, 2020
Response from current dealership:
I can understand that the "No Negotiation" business policy isn't for everyone but it does seem to be the best practice in our business. This way everyone is clear on what to expect and everyone gets treated fairly. Being a skilled negotiator or a first time buyer has no difference in our No haggling system. Thank you for the feed back. - Mike Dangerfield, Internet Manager @ Automaxx
May 24, 2019
The dealership was responsive
May 12, 2019
We had an excellent experience at automaxx!
May 1, 2019
Was patient and helpful
Apr 26, 2019
Responded immediately. Seemed willing to make time for what I was looking for.
Apr 6, 2019
Good
Apr 5, 2019
Response was quik
Jan 15, 2019
Nice and helpful folks. Some very nice cars. I test drove a car that was beautiful. It was just a little too small for me.
Jan 4, 2019
Great service I appreciate them working with me on this.
Dec 29, 2018
Very professional and friendly staff.
Dec 29, 2018
It was a great experience. I miss the opportunity to purchase because I was moving to slow. The Automaxx Team was very helpful. and on point..Thank you.
Dec 27, 2018
Dealer contacted timely manner but I did not purchase from this dealer - mostly due to distance
Dec 13, 2018
They all were absolutely amazing Mr. Cash was so helpful and I couldnt imagine buying my first car from anywhere else. Thank yall
Dec 2, 2018
They were very nice and accommodating but I found a similar car for less cost.
Nov 25, 2018
Just great...Very costomer friendly !!!!!
Nov 12, 2018
Love the car
Oct 4, 2018
This place is horrible. I drove 100 miles to go see the jeep and when I get there they tell me that they are not selling it because is has a few issues. 3 days planning and setting up the trip and they never said a word to me. What a waste of time!! This place sucks!!!
Feb 10, 2020
Response from current dealership:
Bill, this situation is easily avoided with an appointment on the books. You wouldn't even have to rely on one of you reps to reach out because our system would notify you that the vehicle has been removed from the site (sold or removed due to not passing Certified Inspection). I hate to hear that you first experience with us wasn't exactly what you were hoping for but we would love an opportunity to earn your business in the future. And next time, reach out to me Directly. Also, sorry for the late response. Cargurus uses their own tools to reach out to its users which leaves us a little out
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Sep 17, 2018
The car I went to see was not even drivable. I looked at another car on the lot, made an offer on it based on what my bank would loan on it (they had it priced $2,000.00 over book value) and never heard back from anyone.
Sep 17, 2018
Response from current dealership:
Unfortunately, we are a no haggle, no hassle dealership. We sell 180-200 a month and our process isn't for everyone. But we hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost). But we are sorry you didn't feel you were getting a good deal. Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Sep 13, 2018
They called me about the truck I requested info on and set up an appt.
then I went on their website and could not find the truck I was looking at
because I was trying to stay a stay at a specific price point. I called back
and then was told that one was sold but we have other trucks that we
could make a deal on. Found the least expensive truck that fit what I was
looking for and told the salesman and sales manager that I was staying
around 300 a month they said okay. Sat at the dealer ship for 4 hours
trying to get this done. finally made it into the financial office after he came
back from lunch and threw $429 a month at me and I said that was not
happening and then he very got very rude with me, basically calling me an
idiot and saying "you are not being realistic". After arguing for a few
minutes got up to leave and he just kept saying "you are not realistic" then
walked to the door and the salesman and sales manager went into his
office where I heard the finance guy talking trash.
Sep 17, 2018
Response from current dealership:
Unfortunately, we don't control the decision the bank makes on approvals and payments. If it were up to us everyone could put $0 down and get a $200 payment. We provide a CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost). But we are sorry you didn't feel you were getting a good deal. Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
I bought this car. Was very pleased how the transaction went. They
even provided a driver and return driver with vehicle so they could
follow me home right after purchasing (130 mi). Car was everything I
expected. My mechanic went over it and found some things which
needed to be addressed, but nothing major. No pressure, which I liked.
Aug 7, 2018
The worst experience ever completely on organized schedule the meeting to take a look on the car car was not ready prepared I asked for pictures at least I was promised to get the pictures for the next day nobody ever responded back to me I gave feedback nobody ever responded to my feedback
Sep 17, 2018
Response from current dealership:
I'd love to know more about your experience Marc! Please contact me directly.- Mike Dangerfield, Internet Manager @ Automaxx
Aug 1, 2018
5 days after I enquired about the truck I was notified that the truck had been sold. That's not good business. I should have been notified alot sooner I feel. Give me a chance to get it by answering my questions sooner.
Sep 17, 2018
Response from current dealership:
Sorry you weren't able to get the truck you wanted John, but it is a 1st come,1st serve basis. The easiest way to control that would have been to come and test drive the vehicle yourself. We get over 3,500 online inquiries a month but only 180-200 purchase a vehicle. It is tough to see who is a real buyer without a solid commitment like an appointment or a test drive. I hope you can understand. - Mike Dangerfield, Internet Manager @ Automaxx
Jul 8, 2018
She was very professional,kind,and helpful..
Couldn't even test drive because vehicle was in “service”. The next day I went for a test drive and the vehicle was driving off the lot with tags on it.
Sep 17, 2018
Response from current dealership:
We hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost). The vehicle was in service to get that certification. Then it becomes a 1st come 1st serve basis. Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Very bad experience. I informed them of my intent to purchase at which time we began the financing process. After generating multiple hard inquiries on my credit report, they informed me they had sold the vehicle to another party. When I ask why this happened, they told me "too bad, it's first come first serve", and tried to sell me other vehicles on their lot. Be very wary of doing business with this dealer.
Sep 17, 2018
Response from current dealership:
Unfortunately, we are a 1st come 1st serve dealership. We sell 180-200 a month and our process isn't for everyone. With almost 3,500 internet inquiries a month, we do our best but setting up an appointment and coming in for a test drive is always the best way to secure a vehicle. Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Apr 25, 2018
The dealer was very good and responding and answering all my questions
Apr 18, 2018
Found a Jeep here via CarGurus. Test drove it and had my car appraised. was offered a good price for trading in against the Jeep.
Spoke directly with a manager and left with the manager and sales rep know I was going to purchase vehicle that evening as I had to leave after the test drive.
I went on website to fill out credit application and they increased the vehicle $5,000 - claimed it was a “mistake”
Sketchy car dealer, buyer beware
Sep 17, 2018
Response from current dealership:
This situation really was just a simple mistake. You inquired and test drove a vehicle that was accidentally marked down $5000 by our photographer while loaded the pictures online. This has probably happened 4 times in the 6 years I have been working here. Once you decided you wanted to go home and think about it we were able to adjust the price back to the original number. But we would have honored that price had you have purchased it right then while you were here. Honestly, you did us a favor and you saved my photographers day! lol.. We would still love to earn your business in the futu
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Went there and it was horrible the car was not on the lot and the salesman act like I couldn't get the car after I made a offer without seeing the car
Sep 17, 2018
Response from current dealership:
They go pretty quickly. And there is no USED CAR FACTORY to order another one. Just a good example: when you find the perfect used car, act quickly. - Mike Dangerfield, Internet Manager @ Automaxx
Mar 31, 2018
They respond to the request very quickly, like within minutes as vs got things rolling from there. Was in contact with Don for about a week. Although we didn't end up buying the vehicle, the service was great. We weren't pressured to buy a vehicle we didn't want. He asked us what we were looking for after we found out we couldn't buy the Yukon for a particular reason and showed us what they had on the lot. Still looking on their website to see new vechiles. Very nice people.
Mar 28, 2018
Dealer does not accept any offers lower than the advertised price. Buyers want to feel like they got a good deal by negotiating with the dealer. I'm happy I bought a van from
a different dealer.
Sep 17, 2018
Response from current dealership:
Unfortunately, we are a no haggle, no hassle dealership. We sell 180-200 a month and our process isn't for everyone. But we hope most can understand that we are selling CERTIFIED PRE-OWNED vehicles that come with a 3 month/3,000 mile CERTIFIED WARRANTY and 2 oil changes/2 tire rotations (At no extra cost). But we are sorry you didn't feel you were getting a good deal. Hopefully we can earn your business another time.- Mike Dangerfield, Internet Manager @ Automaxx.
Mar 28, 2018
I was quickly contacted but I am still shopping around
Mar 23, 2018
Don’t waste your time with this dealer ship. Drove 4
hours to look at a car they had ‘Chevy Corvette ‘ Get
there and the car has a busted windshield along with
other issues that was not described in there ad. Then to
top that off they ran my credit even after I told them I
wasn’t going finance the car.
Mar 26, 2018
Response from current dealership:
Troy, we hate to hear your didn't enjoy your experience but we would like to address these issues. You applied for credit before ever arriving at the dealership so we just followed your instructions. We would love to call and try to discuss other ways to make a deal but unfortunately we have already sold that Blue Corvette you were admiring. Again, we hate you didn't enjoy your experience. You'll be the first to know if we get another similar Corvette in. - Mike Dangerfield, Internet Manager @ Automaxx
Feb 12, 2018
One of the worst dealer experiences ever! I communicated with them regarding the purchase of a 2000 Toyota 4runner found on Cargurus.com. I told them that I could not make it in that day for a test drive but would take the following day off from work and drive 2 HOURS to test drive the vehicle and asked if that would be OK (see copy and paste email string below).
Cori,
I may take tomorrow off to get this done. If so, I can be there between 11 and noon if that works for you.
I get the below email from the salesman..
Brett,
Oh of course! I'll let my manager know to have it ready for a test-drive tomorrow. Do you know around what time we could expect you so I can verify that it stays here.
I then get an email message from Automaxx "Appointment Boarding Pass" confirming my appt.
The next day, I was about 15 minutes away from the dealership, I called to let them know I was close when the salesman said "Oh, we sold that car yesterday afternoon" She said that tried to get in touch with me but didn't have my phone number. We had about 5 email messages back and forth and every piece of contact information was in my signature. I was livid. She transferred me to her manager and she said "oh, we don't hold vehicles". I told her that every communication I had with the salesman indicated that the car would be held for me to test drive. After lots of excuses I asked to speak to the GM. She laughed at me, put me on hold and transferred me. Basically the GM said that he is "pushing steel" and will sell any car to the first person that has the cash. I get it, I am sure they do not want to lose a sale but, nowhere in any exchange did they inform me that they do not hold vehicles, even though they stated they would.
To sum up, missed a day of work, wasted 4 hours of my day driving and then lost money on gas. If they want to know why used car dealers have bad reputations, they are the definition of terrible customer service and policy.
Mar 26, 2018
Response from current dealership:
I hate that we were not able to earn your business this time Brett but unfortunately an appointment does not HOLD the vehicle for you. We have several customers that don't set appointments and just come bye and find the car perfect for their situation. Hope to earn your business next time. - Mike Dangerfield, Internet Manager @ Automaxx
Feb 2, 2018
I received very courteous service from the staff they answered all my questions in a timely manner
Feb 1, 2018
Contacted me immediately
Jan 26, 2018
Sales consultants were uninformed and inexperienced.
I made an appointment to view and test drive a vehicle. I arrived at the scheduled time only to be told that the vehicle had been sold earlier that morning. I understand they are in the car sales business but a phone call notifying me of the vehicle being sold would have saved me time and aggravation.
Mar 26, 2018
Response from current dealership:
This seems to be the only bad review we are getting now a days. We can't hold vehicles because it is unfair for the other customers. We do everything on a first come, first serve basis. If you are several states away, we may make an exception. But we deliver for free to NC, GA, and anywhere in South Carolina... SO LET US BRING IT TO YOU!! - Mike Dangerfield, Internet Manager @ Automaxx
Quick response and with helpful information. Willing to help and show cars
with similar characteristics
Dec 29, 2017
Response from current dealership:
Thanks for the positive feedback MGrimal! - Mike Dangerfield, Internet Manager @ Automaxx
Nov 24, 2017
Good overall just couldn't meet my budget on the price.
Dec 29, 2017
Response from current dealership:
Sorry the numbers didn't work our Jerry but thanks anyway for the opportunity to earn your business. - Mike Dangerfield, Internet Manager @ Automaxx
Dec 29, 2017
Response from current dealership:
Thanks GuruDM7NW.- Mike Dangerfield, Internet Manager @ Automaxx
Oct 28, 2017
Salesman Everything was wonderful about auto Max Yes I did buy van and rate is 5
Dec 29, 2017
Response from current dealership:
Wow, Thanks for the 5 stars and allowing us to earn your business Bobby! - Mike Dangerfield, Internet Manager @ Automaxx
Dec 29, 2017
Response from current dealership:
Our Internet Department is here to help! Need extra photos? Want a video of the interior? Need a NADA Bookout? Just ask us, we'll be happy to send it over through text. - Mike Dangerfield, Internet Manager @ Automaxx
Oct 10, 2017
Very good experience, still talking.
Dec 29, 2017
Response from current dealership:
Thanks for talking with us! - MIke Dangerfield,Internet Manager @ Automaxx
Dec 29, 2017
Response from current dealership:
You're Excellent GuruD7BDJ ! - Mike Dangerfield, Internet Manager @ Automaxx
Sep 24, 2017
This group of individuals is very friendly and professional. I would definitely do business with this company in the future. They are very accommodating and responsive
Dec 29, 2017
Response from current dealership:
This is a perfect representation of what we are striving for here at Automaxx. Thank you for leaving this review for our potential customers.- Mike Dangerfield, Internet Manager @ Automaxx
Sep 18, 2017
Overall my experience was mediocre. The car itself had some cleanliness and trim issues they didn't seem to worried about. The salesman was ok but seemed more worried about getting off work than making his customer feel important. Ultimately the numbers didn't come together for me, that said I would not return to them to work on another deal in the future
Dec 29, 2017
Response from current dealership:
Sorry you had a less than desirable experience Jeff. We would love another opportunity to earn your business but I understand if things weren't handled properly. I'd like to know more about your visit so I can improve our process. Please contact me directly if you get a chance.- Mike Dangerfield, Internet Manager @ Automaxx ( 843.296.7490 ) Call or Text
Dec 29, 2017
Response from current dealership:
Thanks for the 5 stars GuruJFYF. - Mike Dangerfield, Internet Manager @ Automaxx
Aug 13, 2017
They were really helpful and tried to accommodate me, but I found a better deal somewhere else.
Dec 29, 2017
Response from current dealership:
Congrats Carol. We love hearing that someone got a good deal and enjoyed that car buying experience. Let us know how we can earn your business maybe next time! - Mike Dangerfield, Internet Manager @ Automaxx
Aug 10, 2017
I enjoyed meeting some of their staff. They are really friendly people and took their time to help me get my truck.
Thanks.
Dec 29, 2017
Response from current dealership:
Thanks for allowing us to earn your business Terry. - Mike Dangerfield, Internet Manager @ Automaxx
Overall the experience was good but we were not able to agree on the Price. Mike was very courteous and professional.
Dec 29, 2017
Response from current dealership:
Enjoyed working with you Dennis! You bought the most AWESOME CORVETTE, too bad we couldn't come to a deal on ours. But I still enjoyed seeing the photos you sent of the STINGRAY you bought! -Mike Dangerfield, Internet Manager @ Automaxx
Jul 20, 2017
This is by far the worst dealership I have been to. They will lie to your face just to make a sell than get mad because you chose to not buy a car that will kill you. I went in to look at a 2014 hyundai geneseis coupe and as i took it for a test drive i noticed that there were serious problems with the car. So i told the manager that if he could fix them id leave with the car after 3 hours of waiting around The manager looked me in my eyes and said man to man you can trust me that car is safe to drive home which is an hour away. I said I want to look at it I talked to the mechanic and he said that the car wasn't even safe to drive off the lot, none of the wheels are aligned ,and the tires were shredded to the point the wires were showing but when I told the manager I didnt want it he got mad and didnt want to talk to me after that and walked away
Jul 24, 2017
Response from current dealership:
We appreciate the feedback. Hopefully you can see that we had no intention of selling you an unsafe vehicle. In fact, what other dealership would allow you to put the car in the shop and lift it up in the air so that you could inspect it thoroughly. My mechanic never said that the vehicle was unsafe, he said that the tires needed to be replace as soon as possible. That was all that needed to happen for the vehicle to be driven home. There would have been no way for my manager to see that the tires were that wore on the inside, the same way you were not able to see them until it was on the
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Dec 29, 2017
Response from current dealership:
Thanks Tony.- Mike Dangerfield, Internet Manager @ Automaxx
Dec 29, 2017
Response from current dealership:
Our Internet Department is here to help. Let us know if your still looking for a new car! - Mike Dangerfield, Internet Manager @ Automaxx
Jun 27, 2017
Best customer service I've had in a long time, definitely earned my repeat business
Apr 29, 2017
Salman answered all of my questions
Apr 23, 2017
I was looking at a used Toyota 4Runner online and drove 4 hours to visit the dealership. When I arrived and looked at the car, the sunroof was partially open so I opened it up the rest of the way. I discovered bubbling rust had been freshly painted black. I also found that on the hitch and could see black overspray on the bumper. The cars tires were shot and mismatched. The brakes were shot and the car was not even clean. I won't go back.
Apr 10, 2017
They are very professional
Mar 31, 2017
Very nice, and cordial. They went the extra mile
to close the deal and even though I changed my
mind due to personal timing issues they still
were nice and offered a number of options to
assist me in closing and still provided a folder
with complete vehicle info for me to think about
it after I got home. Top service.
Mar 27, 2017
Was great, ended up buying a 2014 Ford Fiesta later that week from them.
Very professional, helpful and courteous. Would recommend.
Feb 20, 2017
Drove two hours to see vehicle and was told vehicle was sold the day before without anyone contacting me before the drive, pretty upsetting. However, while I was there I looked at a few different vehicles and the sales staff was decently friendly. Overall, vehicles were priced a little high and the communication was not there.
Jan 23, 2017
Very upfront with what i needed to do
Jan 21, 2017
The staff at Automaxxx is reasonably fair. I was treated with respect. The
process took longer than I would have liked however I did take the vehicle
home that I wanted and I must say the more I drive it the more satisfied I
am. Thanks to Micheal Cortes who was my salesman.
Jan 12, 2017
Very informative, not pushy
Jan 4, 2017
Danyele has contacted me on several occasions and have been great every single time. She is the kind of employee employer's need. She's great.she called, emailed and text with options, solutions, or just plain ole follow ups to my visits. I felt she listened to what I had to say about the vehicles that I am interested in as well.
Dec 25, 2016
Excellent communication for Web Shopping.
Dec 11, 2016
The experience was better than expected. They were prompt in getting in touch with me about the vehicle I was interested in. Although the vehicle sold, they still tried to assist in locating a vehicle for me.
Nov 22, 2016
Made me feel they wanted to sell a vehicle.
Oct 25, 2016
Excellent customer service!
Oct 19, 2016
Good communication just wasn't a diesel truck
Oct 6, 2016
Dealer did a follow -up call.
Would definitely consider doing business with them.
Sep 30, 2016
Great customer service.
Sep 17, 2016
Danielle was super - my schedule did not allow us to meet -
Sep 17, 2016
Danielle has kept in touch with me regarding the car I was
interested in. She is an asset to the company .
Sep 12, 2016
Great response and follow-up to enquiries regarding vehicles it has for sale!
Sep 1, 2016
advised that vehicle was already sold
Aug 7, 2016
Dealer responded quickly, and persistently. Even when uldnt respond, they offered a bit more for my car. I then said do you have a discount for active duty military, and they said to come in and speak with the manager. Once I get there, there are like 15 salesman standing around, none of which were ready to help. Long story short, they were not willing to move a single penny on any vehicle in stock, when they made it seem like we could negotiate. Drove an hour and 45 minutes just to go there and was super disappointed to say the least.
Aug 5, 2016
Very responsive
Jul 29, 2016
A true pleasure to do business with, very helpful and professional. A steller staff!!!
Jul 28, 2016
Sold this truck after l made an appointment to see and demo it. The truck sold, what can I say other than disappointed.
Jul 24, 2016
Very good car for sale
Jul 16, 2016
Quick professional service
Jun 9, 2016
This dealer was great on contacting me and very knowledgeable about the vehicle that I am interested in and they set up an appointment time for me to see this vehicle
May 25, 2016
Thhe vehicle I inquired about was not what I was looking for. The salesperson who greeted me has contacted a couple times by both phone and email to inform of new vehicles they have acquired and to see if I was still in the market,but nothing bothersome.
May 24, 2016
Excellent customer service. I received a call from Danielle who was very helpful. The vehicle sold before I was able to get there but if the opportunity comes again I will definitely get in contact with them..
May 14, 2016
I received the call for my inquiry of the 2008 Jeep patriot, made an appointment, missed the appointment. By the time I got there the car was sold but I found what I was really looking for, a 5 speed Honda Accord. Excellent service. From the guy that helped me buy the car Isaac to his boss Toney. Excellent service
Apr 30, 2016
They was great because Ashley responded very quick! I didn't purchase the car or test drive it because it was out of my price range.: (
Apr 30, 2016
A used car superstore. Salesman (Joe) was helpful, knowledge, and low
key. No commission keeps the pressure off on the pricing, which from what
I saw is very fair. Car I bought was as represented, no tricks or gimmicks.
Mr. Dangerfield in the office was courteous, and fair. Altogether, as
pleasant a car buying experience as one could hope for.
Apr 29, 2016
Dave was great. Low pressure sales and educated on the vehicles.
Apr 18, 2016
Called me first thing in the morning and I bought the truck that
afternoon.
Mar 21, 2016
Great people to do business with no
haggling on the price started out with
the Internet sales Ashley and she was
great answered all of my questions and
set up and appointment with a salesman
and I was in and out with a truck I would
recommend anyone to do business with
these guys I was very pleased with the
experience
Mar 28, 2016
Response from current dealership:
Thank you for taking the time to write this 5 star review! We'll be sure to tell Ashley to keep up the good work. These reviews mean a great deal to our company, we want to thank you for letting us earn your business the right way!- Mike Dangerfield, Internet Manager
Mar 9, 2016
Excellent
Dec 11, 2015
Great communication with Kelly Taylor.
Dec 5, 2015
Great
Dec 1, 2015
I spoke w/ Kelly there over the phone prior. she was told I had 10,000 to spend. she said come see them.i got down there from Florence,never spoke to Kelly(she was internet sales) the salesman said "they don't negotiate" and I went back to Florence.i will NEVER suggest anybody buy a vehicle from those clowns!!!they let $10,000 walk out the door over $600--------wouldn't send my enemy to them.
Dec 15, 2015
Response from current dealership:
We hate that there was a misunderstanding but we are a no haggle, no hassle dealership. This means that the price you see online will be the sales price for the vehicle. Kelly and your salesperson both have access to our market analysis that I'm positive was sent to you or explained over the phone. BUT WE DO NEGOTIATE ON THE VALUE OF YOUR VEHICLE AND WARRANTY PRICING AND OPTIONS. That is what would have been the reason to come see us! - Mike Dangerfield, Internet Manager
Dec 1, 2015
Quick initial response but then found a day later the car was sold and still on your web site for several days.
Dec 15, 2015
Response from current dealership:
With our 3 day Money-Back Guarantee we usually keep vehicles on the site until the 3 days is up. After that it is officially considered sold. We go through a lot of trouble to have the information and pictures accurate for each vehicle so we don't want to pull everything down and have to redo it immediately after. We hope you can understand that is a business decision. If someone were to call and ask we would fully explain that process. -Mike Dangerfield, Internet Manager
Oct 20, 2015
Wanted too much for vehicle and wanted too much down
Chose a car and planned to return next morning to
purchase, filled out financing ap online and was accepted.
They sold the car to someone else that evening.
Dec 15, 2015
Response from current dealership:
I always hate to hear when that happens. You have to understand that without a small deposit we can't hold the vehicle. We sell our entire inventory (170 in stock avg) every 40 days. I hope that in the future you would still consider us a fair company to do business with. We want to earn your business in the future.- Mike Dangerfield, Internet Manager
Sep 22, 2015
Great service and good people
Aug 6, 2015
No pressure and helpful
Jul 24, 2015
On time, phone calls were great
Aug 7, 2015
Response from current dealership:
We try to make sure each and every customer gets the service they deserve! Thanks for allowing us to earn your business the right way!
Jul 24, 2015
Put me n a car the same day I
went up there good service made
it happen
Aug 7, 2015
Response from current dealership:
I'm glad we were able to earn your business!
May 16, 2015
the purchase took forever; to much chatting. Then the car died 33 miles from the dealer, they took two days to tow it, Then they took two tries to fix it. Then returned it with no tags and forgot my paperwork in the shop. We are two hours away. So rather than express mail it to me, they did it the cheaper slower way. They knew I was coming in to test drive the car and it wasn't detailed yet. Very disappointing to buy a car and not be able to drive it for 9 days
May 19, 2015
Response from current dealership:
We apologize for the inconvenience these issues might have caused you! We have made sure to pay 100% of the cost to fix the car even after the sale. But when dealing with Used Vehicles there is no way to predict what can happen after the purchase. As for the tag, we sent you a replacement tag express mail but we don't control when the mail gets delivered and it was sent during the weekend. Hope we can still earn your business the right way in the future. Contact me directly if there is anything further you would like to discuss. -Mike Dangerfield, Internet Manager
Apr 15, 2015
Aithough I did not purchase one of their vehicles ...Mike Dangerfield (sales) was very helpful in everyway on selling me the 2008 Red Corvette. If I did look for a vehicle , I would do so @ AutoMaxx in Summerville, SC. for sure !
Apr 29, 2015
Response from current dealership:
Wow, thanks for the awesome review Ron. You have no idea how much of an impact these have on our business and our reputation! You taking the time to write this means a great deal. Let us know if there is anything you need from us in the future! -Mike Dangerfield,Internet Manager
Apr 11, 2015
Dealer told me everything that I wanted
to hear over the phone just to make me
burn gas all the way down there and it
was a totally different story when I get
there!!!! Sucks
Apr 29, 2015
Response from current dealership:
I apologize for not responding to you sooner and for the poor experience you had here. We do a ton of business out of state and over the phone and hope to continue that business. I assume that this is about the Autotrader Buying Center and if so there is not much control we have over that system towards the value of customer vehicles. The value of vehicles changes on a weekly basis and condition of a vehicle is subjective. We hope you understand that we in no way tried to mislead you and that we would like to earn your business the right way!! Let me know if there is anything we can do to
More ...
Apr 11, 2015
they tried really hard to give me a fair deal but ultimately I found a
truck I liked better somewhere else
Apr 29, 2015
Response from current dealership:
Hope you love your new vehicle and we have no hard feelings! It's all about finding the right combination of a good car and a good deal and it sounds like you did! Congrats! -Mike Dangerfield,Internet Manager
Feb 23, 2015
Got me in a car when no one else would!
Apr 29, 2015
Response from current dealership:
I love it when a plan comes together! Congrats on your new ride Ashley and thanks for giving us the opportunity to earn your business! -Mike Dangerfield, Internet Manager
Dec 8, 2014
Great.
Nov 11, 2014
Didn't have the truck listed, charge crazy
monthly payments. And they make you
wait forever
Apr 29, 2015
Response from current dealership:
We do wish that the process was a quick in and out but you understand that the documents involved in purchasing a vehicle should not be overlooked. We take the time to make sure that it is clear what you are getting and what you are signing. As for the monthly payments... the lenders we have determine those figures and a wide range of factors go into the decision making process for monthly payments which is primarily a per customer basis. We hope that your would allow us the opportunity to earn your business in the future! - Mike Dangerfield, Internet Manager
Jan 24, 2014
Outstanding warranty and professional staff.
Jun 19, 2012
excellent, knowledged, helpful staff....not too pushy