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Today 7:00 AM - 6:00 PM (Closed now)
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Audi Beverly Hills
About Us
Audi Beverly Hills a Fletcher Jones Company in Beverly Hills CA is Driven to Deliver a World Class Guest Experience through the pursuit of Excellence and is the Nation's #1 Audi Center for the 10th Consecutive Year!* As a Fletcher Jones Company the associates at Audi Beverly Hills will be highly trained to align with our guest to identify needs and graciously provide a solution that exceeds their expectations. *Number One Claim based on Audi USA New Sales Results 12/31/24.
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Today 7:00 AM - 8:00 PM (Closed now)
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8850 Wilshire Blvd
Beverly Hills, CA 90211
Our Amenities
- Complimentary Pick-Up & Delivery
- Schedule Your Service Online
- 100% Online Purchase with Delivery
- Enhanced Safety Precautions
- Enhanced Sanitation
- Complimentary Car Wash
- Guest Lounge
- Complimentary Airport Parking & Shuttle
- Complimentary Courtesy Vehicles
Media
Service Info
Service Hours
Dealer Reviews
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Mar 7, 2026
Gret service and communication. Love the car!
Aug 8, 2025
Great Experience, smooth and stress free buying experience
Aug 10, 2025
Response from current dealership:
Hello Mark,
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
I had a negative first-time experience
(contacts) with a couple employees/salesmen
of Audi Beverly Hills. Sasha, FJ's
representative, contacted me and assisted.
Thank you Sasha for reaching out to restore
FJ's reputations.
Per Sasha's recommendation, I came to the
Audi Beverly Hills. I met a very honest and
sincere young salesman, Shady. Shady was
very polite, respectful, courteous and
professional. I also met Juan, Audi BH's
dealership manager. Juan was nice and
professional as well. I highly recommend
Shady if you need to buy any vehicles from
Audi Beverly Hills. I ended up buying the car!
Thanks Shasa, Juan & Shady for my purchase.
Aug 1, 2025
I’ve read some of the comments being left for this dealership, and all I can say is, Go Hard or Go Home!
This is a high end dealership, these guys move units daily on the fly. I spent 4 days until my deal was officinally close. 4 cars that I was interested in were sold asap while I was attempting to purchase mine.
There were times when I wanted to walkout as it seemed like I was there forever.. ultimately the people helping me made it all happen for me!
If you are not ready, don’t step into the dealership. These guys are ready to talk, finance, negotiate, listen, and make it happen for you.
This was my 2nd time buying a car (first time here) and it was a Great experience with this team from the moment I pulled into their Valet parking.
VERY SPECIAL THANKS to the following people who were heavily involved and had A LOT to do with me buying my vehicle here at Beverly Hills Audi
SALES MANAGER - SHAFIQ
SALES PERSON - ABAKAR
STORE MANAGER - JUAN
Beverly Hills Audi team A+
Aug 5, 2025
Response from current dealership:
Hello Marlon,
Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Juan, Shafiq and Akbakar the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Juan, Shafiq and Akbakar the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jun 28, 2025
The dealer responded and scheduled for me to see the car. I came to test drive and they told me the car was sold. Never bothered to notify me. Wasted an hour of traveling to have them said sorry it was sold.
Jun 30, 2025
Response from current dealership:
Hello Thomas,
We appreciate the opportunity to work with you during your recent vehicle search and are disappointed to read your feedback. Please accept our sincerest apologies if there was any miscommunication when setting up your appointment. Due to the demand for some pre-owned vehicles, we unfortunately do not hold any vehicles. These vehicles are available on a first come, first serve basis. We understand your disappointment upon being notified prior to the appointment that the vehicle had sold. If we maybe of further assistance or should you have any questions, please feel welcome to co
More ...
We appreciate the opportunity to work with you during your recent vehicle search and are disappointed to read your feedback. Please accept our sincerest apologies if there was any miscommunication when setting up your appointment. Due to the demand for some pre-owned vehicles, we unfortunately do not hold any vehicles. These vehicles are available on a first come, first serve basis. We understand your disappointment upon being notified prior to the appointment that the vehicle had sold. If we maybe of further assistance or should you have any questions, please feel welcome to co
Jun 17, 2025
Dealer responded almost instantly. Anticipated what I needed to review the car (CarFax etc). Booked an appointment for my daughter to see the car. So far so good with the experience.
Jun 19, 2025
Response from current dealership:
Dear Michael,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jun 15, 2025
Excellent service, very helpful and knowledgeable staff. Convenient location. This what you should expect from a respectable car dealership.
Jun 16, 2025
Response from current dealership:
Hello Mynor,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
I had to wait 45 minutes though I had scheduled a appointment. Bait and switch tactics
to try and create a sense of losing out on the car I came to see. My agent didn't know
much about the car I was purchasing so she had to google several things. I knew more
about the car fax report on the car than she did. I told her we had to agree on the price.
The sales manager did absolutely nothing regarding negotiations. As a Founderscard
member, there is a 6% discount and the 500.00 reduction that was offered it not equate
to that. I told her I was going to look at another car and her manager sent out
paperwork to try to scare me into thinking the car I was going to see had a salvaged
title. I don't blame the sales person Carla, she is an employee and was just doing her
job. Either way, I purchased an Ultra Premium Plus, same year, similar mileage and
cheaper price.
Jun 12, 2025
Response from current dealership:
Hello Jennifer,
The Audi Beverly Hills sales team takes great pride in working with full transparency and offers our guests the highest quality pre-owned vehicles with value-based pricing. All vehicles go through a thorough inspection, area market analysis based on specific features, mileage, color, and the condition of the vehicle. It is important to note that the price comparison discussed was higher as we do not match pricing on vehicles with salvaged titles nor sell them. We appreciate your understanding & disappointed we were unable to come to an agreement that was suitable for all p
More ...
The Audi Beverly Hills sales team takes great pride in working with full transparency and offers our guests the highest quality pre-owned vehicles with value-based pricing. All vehicles go through a thorough inspection, area market analysis based on specific features, mileage, color, and the condition of the vehicle. It is important to note that the price comparison discussed was higher as we do not match pricing on vehicles with salvaged titles nor sell them. We appreciate your understanding & disappointed we were unable to come to an agreement that was suitable for all p
May 26, 2025
Extremely professional and efficient!
May 27, 2025
Response from current dealership:
Hi Kim,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
Apr 5, 2025
He was very communitive.
Apr 7, 2025
Response from current dealership:
Hi Benny,
Thank you for sharing your feedback! We're glad to hear that communication was a strong point in your experience. We always strive for clear and helpful communication with our customers, and we appreciate your kind words.
Kind regards,
Your Friends and Family at Audi Beverly Hills
Thank you for sharing your feedback! We're glad to hear that communication was a strong point in your experience. We always strive for clear and helpful communication with our customers, and we appreciate your kind words.
Kind regards,
Your Friends and Family at Audi Beverly Hills
Feb 19, 2025
Response from current dealership:
Hello Brian,
We are honored to receive your kind review and appreciate you complementing our level of service! Each experience is custom tailored to fulfill all of our guests needs. We appreciate the opportunity to work with you during your vehicle search. Please feel welcome to contact me if I may be of assistance today or on the road ahead.
Best,
Kimberlee Camargo
Reputation and Brand Ambassador
We are honored to receive your kind review and appreciate you complementing our level of service! Each experience is custom tailored to fulfill all of our guests needs. We appreciate the opportunity to work with you during your vehicle search. Please feel welcome to contact me if I may be of assistance today or on the road ahead.
Best,
Kimberlee Camargo
Reputation and Brand Ambassador
Jan 18, 2025
Response from current dealership:
Hello Mike,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Dec 17, 2024
Response from current dealership:
Hi Sree,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Dec 9, 2024
Response from current dealership:
Hi Guru,
Thank you for the 5-star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5-star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Nov 12, 2024
great good service
Nov 12, 2024
Response from current dealership:
Hello Steve,
Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
I purchased a used 2022 model x from Mohamad Choura "MO" on Saturday...super professional, we worked on a
great price. The whole process was painless and enjoyable. i appreciate the professionalism, during and after the deal
was signed. Mo personally dropped of the car at my house at no charge. A++. thank you again!
Nov 4, 2024
Response from current dealership:
Hello Gizmo,
We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Mohamad Choura delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new model X!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Mohamad Choura delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new model X!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Sep 25, 2024
Response from current dealership:
Hi Valerie,
We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come!
Warm regards,
Your friends and family at Audi Beverly Hills
We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come!
Warm regards,
Your friends and family at Audi Beverly Hills
Sep 23, 2024
Dealer responded promptly to my request via CarGurus.
Sep 25, 2024
Response from current dealership:
Hello Michael,
We absolutely value your business and so very grateful to see your kind recommendations! Thank you for the opportunity to serve you! We look forward to working with you again in the near future!
Kind Regards,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
We absolutely value your business and so very grateful to see your kind recommendations! Thank you for the opportunity to serve you! We look forward to working with you again in the near future!
Kind Regards,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
Quick response..Very kind and had left my name up front so when I fly in from Georgia to Beverly Hills...They would know who I was upon arrival...
May 28, 2024
Response from current dealership:
Hello,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
May 28, 2024
Response from current dealership:
Hello,
Congratulations on your recent purchase! Our team is delighted to hear about your exceptional experience. We look forward to your next visit.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Congratulations on your recent purchase! Our team is delighted to hear about your exceptional experience. We look forward to your next visit.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
My contact at the dealership was very nice, however, they dropped the ball. Days later, they informed me that they would only do financial transactions, face-to-face, this was never explained to me in the beginning when I told them I did not live in California.
May 23, 2024
Response from current dealership:
Hello Terri,
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and appreciate your understanding.
Kind regards,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and appreciate your understanding.
Kind regards,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
Apr 7, 2024
Very quick and easy transaction
Apr 9, 2024
Response from current dealership:
Hi Mark,
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Show older dealer reviews 191
Feb 25, 2024
Very helpful dealership experience!
Feb 27, 2024
Response from current dealership:
Phoebe, thank you for sharing your positive experience with Monica at our dealership service department. We are thrilled to hear that she provided you with professional and courteous service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Ivan was very helpful and provided great customer service. He patiently wanted for us to hand over the car after coming back from dinner. Would highly recommend him and the dealership to friends and family.
Jan 3, 2024
Response from current dealership:
Hi DazoneGuru,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Dec 25, 2023
Great
Dec 27, 2023
Response from current dealership:
Hello Tony,
Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience. We look forward to seeing you at your next scheduled visit.
Best,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience. We look forward to seeing you at your next scheduled visit.
Best,
Your Friends and Family at Audi Beverly Hills
Dec 27, 2023
Response from current dealership:
Hi Guru9SXQDN
Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Joseph. We look forward to your next visit.
Best,
Your Friends and Family at Audi Beverly Hills
Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Joseph. We look forward to your next visit.
Best,
Your Friends and Family at Audi Beverly Hills
Dec 13, 2023
Response from current dealership:
Hi Paul,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please reach out to us if we can be of any further assistance to you now or in the future.
All the Best,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please reach out to us if we can be of any further assistance to you now or in the future.
All the Best,
Your Friends and Family at Audi Beverly Hills
Got a call back from Aaron when I was in a meeting. I called him back 2x over 2 days and was ready to put a deposit on this car but received no phone call back. I even called the secretary at the dealer and told her he never returned the first call and was promised a call back. Nothing. Their follow up is subpar, and I ended up purchasing a vehicle elsewhere.
Beverly Hills may be an upscale and first class town, but this dealer’s follow-up is anything but first class!
Nov 29, 2023
Response from current dealership:
Hello,
Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Cargurus. Please contact me directly at Kim.camargo@fletcherjones.com
Kind regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Cargurus. Please contact me directly at Kim.camargo@fletcherjones.com
Kind regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Nov 20, 2023
Response from current dealership:
Hi GuruDZC3Y,
Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Per usual, humans have no value at Car Dealerships. I was ready to buy this car for their NOW asking price and I was told to leave. Like I had offended them. Don’t let the fancy showroom fool you. It’s just lipstick on a very ugly pig. I will be giving my business to someone else.
Oct 25, 2023
Response from current dealership:
Hello,
The team at Audi Beverly Hills disagrees with the comments and characterizations in this review. It is greatly important to all of us to consistently deliver a world class experience to all of our guests. If there are any questions or concerns the team is always available to assist.
Respectfully,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
The team at Audi Beverly Hills disagrees with the comments and characterizations in this review. It is greatly important to all of us to consistently deliver a world class experience to all of our guests. If there are any questions or concerns the team is always available to assist.
Respectfully,
Kimberlee Camargo
Reputation and Brand Manager
kim.camargo@fletcherjones.com
Oct 14, 2023
Response from current dealership:
Hi Alex,
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Sep 29, 2023
Response from current dealership:
Hi JR,
Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Steven was very responsive, detail oriented and transparent. We could not make the deal to happen but I would rate this dealership highly as I could tell they are very professional and up front.
Aug 28, 2023
Response from current dealership:
Hello,
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you in the future!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you in the future!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Purchased a 2019 Audi A6 from this dealer. They were honest, efficient and friendly. Zero complaints and many kudos!
Jul 11, 2023
Response from current dealership:
Hi Geary,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jun 23, 2023
Response from current dealership:
Hi Guru9qswy,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Apr 20, 2023
Response from current dealership:
Hi Garland,
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
I could not be happier with the service I received from Audi BH, particularly my sales guys Brendan and Ron and Johanna in Finance. Great teamwork. My car is better than described. Would purchase again in the future. Thank you, Tom W.
Jan 26, 2023
Response from current dealership:
Hello Tom,
Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Beverly Hills! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Brenden, Ron, and Johanna ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
All the Best,
Your Frien
More ...
Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Beverly Hills! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Brenden, Ron, and Johanna ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
All the Best,
Your Frien
The vehicle presented as described. It was in excellent condition. The team reached to confirm my interest, set up the initial visit, and all follow up in a very professional manner. The team was excellent all the way through delivery.
Jan 19, 2023
Response from current dealership:
Hello Oz,
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Jan 16, 2023
Response from current dealership:
Hi Katherine,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future.
Warm Wishes,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future.
Warm Wishes,
Your Friends and Family at Audi Beverly Hills
Way too persistent for their own good, overall poor experience and attitude, need better car knowledge and be less pressuring
Jan 13, 2023
Response from current dealership:
Hello,
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future.
Sincere regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future.
Sincere regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Jan 9, 2023
Amazing
Jan 11, 2023
Response from current dealership:
Hi Paul,
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jan 5, 2023
Great price and service.
Jan 6, 2023
Response from current dealership:
Hi Wai,
Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!
All the Best,
Your Friends and Family at Audi Beverly Hills
The best in town.. a descent dealership to go. Very straightforward .. highly recommended.
Dec 20, 2022
Response from current dealership:
Hello Chris,
Congratulations on your gorgeous Audi! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisting you the best pricing to care for your Audi. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Congratulations on your gorgeous Audi! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisting you the best pricing to care for your Audi. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Brenden from Audi Beverly Hills contacted and informed me they do not do ââout of state sales
due to inventory shortages and lengthy dmv processingââ. That is all fine and well but I feel they
should be more transparent in their advertising so buyers donât waste time.
Dec 19, 2022
Response from current dealership:
Hello,
Thank you for taking the time to share your valuable feedback. Our team at Audi Beverly Hills understands the concerns regarding an out of state purchase and apologize we were unable to facilitate moving forward on a transaction. Thank you for allowing us the opportunity to work with you.
Respectfully,
Kimberlee Camargo
Reputation and Brand Manager
Thank you for taking the time to share your valuable feedback. Our team at Audi Beverly Hills understands the concerns regarding an out of state purchase and apologize we were unable to facilitate moving forward on a transaction. Thank you for allowing us the opportunity to work with you.
Respectfully,
Kimberlee Camargo
Reputation and Brand Manager
I am looking for a specific used MB S550. The people I spoke with at BH Audi were professional and courteous. If it was the right car I would have bought it from them.
Dec 7, 2022
Response from current dealership:
Hello WP,
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future.
Take Care,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future.
Take Care,
Your Friends and Family at Audi Beverly Hills
Called about a vehicle I was excited about first thing in the morning. Was told give him about 15 minutes to get more info. 8 hrs later…nothing!!!!! What happened??!! Won’t be dealing with these guys. Unprofessional!
Dec 9, 2022
Response from current dealership:
Hello Nick,
Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Cargurus. If I may be of assistance, please contact me directly at Kim.camargo@fletcherjones.com
Kind regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Cargurus. If I may be of assistance, please contact me directly at Kim.camargo@fletcherjones.com
Kind regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Nov 15, 2022
Response from current dealership:
Hello Edward,
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We're looking forward to welcoming you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We're looking forward to welcoming you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
Oct 4, 2022
Response from current dealership:
Hello Daniel,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
Oct 2, 2022
Response from current dealership:
Hi Salaiti,
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Sep 7, 2022
Response from current dealership:
Hi Lisa,
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business! Please reach out to us if we can be of any further assistance to you now or in the future.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business! Please reach out to us if we can be of any further assistance to you now or in the future.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
After telling the salesman Brenden that I was approved with Westlake financial he asked me to filled out a credit application online after telling that application was filled out I never heard from them again
Aug 30, 2022
Response from current dealership:
Hi JC,
We would like to follow up on your experience, please contact me directly at kcamargo@fletcherjones.com
Warm Regards,
Kim Camargo
Reputation and Brand Loyalty Manager
We would like to follow up on your experience, please contact me directly at kcamargo@fletcherjones.com
Warm Regards,
Kim Camargo
Reputation and Brand Loyalty Manager
We worked with Nathali Paredes at Audi of Beverly Hills and we’re extremely pleased with her helpfulness, knowledge of the brand and her customer service. She is delightful and sweet! I would highly recommend working with Nathali!
Aug 30, 2022
Response from current dealership:
Hi Guru9RRS9K,
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team was beyond happy to read that Nathali Paredes has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come an
More ...
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team was beyond happy to read that Nathali Paredes has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come an
Aug 23, 2022
Very good customer service and detailed about vehicle very professional good sales man
Aug 24, 2022
Response from current dealership:
Hello Dominic,
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
All the Best,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
All the Best,
Your Friends and Family at Audi Beverly Hills
Started out as a decent experience but quickly declined. I am an out of state buyer but when I put my inquiry in through CarGurus, I received a follow up email that they have stopped doing out of state sales “due to inventory shortages” and problems with other states’ registration process. This is ridiculous! Especially when they advertise online that they do delivery. If I have found a car I want and there isn’t already another buyer, what gives them the right to deny me the opportunity to buy ? I was even willing to get a third party company I use to deliver it but they wouldn’t even consider selling to me, and the manger didn’t have the decency to reply to my email. Good luck trying to buy from them, you’ll need it.
Aug 11, 2022
Response from current dealership:
Hello,
Thank you for the opportunity to attend to your recent vehicle inquiry. We truly understand your disappointment in regards to the current market and our decision to support our local & valued guests with the necessary purchase options in the home state and appreciate your understanding.
Respectfully,
Kimberlee Camargo
Reputation and Brand Loyalty Ambassador
Thank you for the opportunity to attend to your recent vehicle inquiry. We truly understand your disappointment in regards to the current market and our decision to support our local & valued guests with the necessary purchase options in the home state and appreciate your understanding.
Respectfully,
Kimberlee Camargo
Reputation and Brand Loyalty Ambassador
Jul 30, 2022
Response from current dealership:
Hi Edhernz,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us.
Take Care,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us.
Take Care,
Your Friends and Family at Audi Beverly Hills
Jul 28, 2022
Response from current dealership:
Hi Jette,
Thank you for taking the time to share your feedback and 5-stars rating! We are truly flattered to have your thoughtful compliments and recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beverly Hills
Thank you for taking the time to share your feedback and 5-stars rating! We are truly flattered to have your thoughtful compliments and recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beverly Hills
Jun 28, 2022
Quick to respond and reach out to me
Jul 5, 2022
Response from current dealership:
Hi Mark,
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Regards,
Your Friends and Family at Audi Beverly Hills
Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
Regards,
Your Friends and Family at Audi Beverly Hills
May 11, 2022
Audi Beverly Hills has exceeded my expectations. They were very professional and friendly. I bought my car from them and I’m very happy I did!
May 12, 2022
Hi Verita,
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beve More ...
Response from current dealership:
Hi Verita,
Congratulations on your gorgeous Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beve
May 8, 2022
They were very friendly and helpful.
May 10, 2022
Response from current dealership:
Hi Julie,
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beverly Hills
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Audi Beverly Hills
May 3, 2022
Very nice team
May 5, 2022
Response from current dealership:
Hello Chris,
Congratulations on your gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Congratulations on your gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well and we are grateful to have earned your business. We're wishing you many miles of enjoyment!
Take Care,
Your Friends and Family at Audi Beverly Hills
Great dealership! In today's times where every other dealer plays games and tries to squeeze you for every penny, the guys at Audi BH especially Imad and Farhad were absolutely a breath of fresh air and complete gentlemen to work with. Got the price i wanted for the car i wanted and they took my car from me also. I had a busy week with work and they even delivered the car for me late one evening that was convenient, definitely went above and beyond and could not have more praise for their professionalism and customer service. Notable mention goes to Johanna in their finance department for being knowledgeable and doing her best to find me the best rates and offers available. Thanks again guys!
Apr 26, 2022
Response from current dealership:
Hi Nayson,
It’s really rewarding hearing that Iman, Farhad, and Johanna were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!
Kindly,
Your Friends and Family at Audi Beverly Hills
It’s really rewarding hearing that Iman, Farhad, and Johanna were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!
Kindly,
Your Friends and Family at Audi Beverly Hills
Sold car out from under me. Promised to calm when car was available, called after sold.
They deserve an F for scruples.
Nov 29, 2021
Response from current dealership:
Hello,
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
May 12, 2021
Response from current dealership:
Hello from our team here at Audi Beverly Hills,
We are elated to receive your 5 star review! Should you have any further questions regarding your E-tron, please don't hesitate to reach out to our team of experts!
All the best,
Your Friends and Family at Audi Beverly Hills
We are elated to receive your 5 star review! Should you have any further questions regarding your E-tron, please don't hesitate to reach out to our team of experts!
All the best,
Your Friends and Family at Audi Beverly Hills
tried to be very helpful, but we were not able to make a deal due to
paperwork issues, right price and condition
Mar 30, 2021
Response from current dealership:
Hello,
It's quite unfortunate to read your review and seeing that we tried to go above and beyond in getting you into a vehicle of your choice. Please feel free to reach out to us if there's anything else we could possibly be of assistance with now or in the future.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
It's quite unfortunate to read your review and seeing that we tried to go above and beyond in getting you into a vehicle of your choice. Please feel free to reach out to us if there's anything else we could possibly be of assistance with now or in the future.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Mar 17, 2021
Response from current dealership:
Hello,
The team at Audi Beverly Hills is thrilled to know of your excellent experience and look forward to assisting you with all of your Audi needs!
Best Wishes,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills is thrilled to know of your excellent experience and look forward to assisting you with all of your Audi needs!
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Mar 8, 2021
No issues price was good salesman was fantastic
Mar 9, 2021
Response from current dealership:
Hi Wilson,
We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy!
Kind Wishes,
Your Friends and Family at Audi Beverly Hills
We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy!
Kind Wishes,
Your Friends and Family at Audi Beverly Hills
The dealer contacted me promptly and was very
professional. After I was assured the car had no prior
paint work, I went to see that car the same day with
the intention of buying. I was disappointed to see
(without a meter but just with my eyes) that both
fenders and front bumper were painted. The sales
manager confirmed that those panels were resprayed
at the dealership. So, I ended up wasting a good
afternoon, driving to and back from Beverly Hills.
Jan 20, 2021
Response from current dealership:
Hi Allen,
Your experience is important to all of us at Audi Beverly Hills. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Please feel welcome to contact me if I may be of assistance.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Ambassador
Kim.camargo@fletcherjones.com
Your experience is important to all of us at Audi Beverly Hills. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Please feel welcome to contact me if I may be of assistance.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Ambassador
Kim.camargo@fletcherjones.com
I contacted the dealer on this Tahoe first. I made an appt for Sunday Morning. Sunday
afternoon I drove my new Tahoe home.
Before my appointment the dealer did contact me several times, to talk about the
appointment and to confirm.
Everyone at the dealer was very nice. Shout out to Josh who handled the sale.
Nov 9, 2020
Response from current dealership:
Hello Tracie,
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us Audi Beverly Hills take great pride in serving our guests well. We're glad to hear that Josh ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Congratulations on your new Tahoe! We are wishing you many miles of enjoyment! Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us.
All the Best,
Your Fri
More ...
Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us Audi Beverly Hills take great pride in serving our guests well. We're glad to hear that Josh ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Congratulations on your new Tahoe! We are wishing you many miles of enjoyment! Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us.
All the Best,
Your Fri
Oct 13, 2020
Response from current dealership:
Hello,
The team at Audi Beverly Hills is honored to receive your 5 star rating and review! We are grateful for the opportunity to attend your your requests and look forward to working with you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills is honored to receive your 5 star rating and review! We are grateful for the opportunity to attend your your requests and look forward to working with you again soon!
All the Best,
Your Friends and Family at Audi Beverly Hills
Oct 7, 2020
Spoke to Sasha and he was very helpful. In the end, there was one major item the car didn't have
so decided not to purchase. Sasha was extremely helpful
Oct 8, 2020
Response from current dealership:
Hi Kate,
Thank you for taking the time to share your feedback and 5-stars rating. We are truly flattered to have your thoughtful compliments and recommendations regarding your experience with Sasha! Our team of experts look forward to assisting you and are here to help should you need us.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Thank you for taking the time to share your feedback and 5-stars rating. We are truly flattered to have your thoughtful compliments and recommendations regarding your experience with Sasha! Our team of experts look forward to assisting you and are here to help should you need us.
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Oct 5, 2020
I bought the vehicle and received extremely good service. Will recommend them
Oct 5, 2020
Response from current dealership:
Hi Christian,
Congratulations on your vehicle! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Please feel free to reach out to our team of experts if there's anything else we could be of further assistance with now or in the future.
Take Care,
Your Friends and Family at Audi Beverly Hills
Congratulations on your vehicle! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Please feel free to reach out to our team of experts if there's anything else we could be of further assistance with now or in the future.
Take Care,
Your Friends and Family at Audi Beverly Hills
Aug 28, 2020
Response from current dealership:
Hello,
Thank you for taking the time to share your feedback and 5-stars rating regarding your recent experience at our service department! Our team of experts are grateful for your business and we look forward to serving you for many more years to come!
Take Care,
Your Friends and Family at Audi Beverly Hills
Thank you for taking the time to share your feedback and 5-stars rating regarding your recent experience at our service department! Our team of experts are grateful for your business and we look forward to serving you for many more years to come!
Take Care,
Your Friends and Family at Audi Beverly Hills
Jul 23, 2020
Great experience all together
Jul 24, 2020
Response from current dealership:
Hi JuanCarlos,
We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience at our dealership! We are grateful for your business and congratulations on your new vehicle! Please feel free to reach out to our team of experts if we can be of any further assistance to you now or in the nearby future.
Take Care,
Your Friends and Family at Audi Beverly Hills
We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience at our dealership! We are grateful for your business and congratulations on your new vehicle! Please feel free to reach out to our team of experts if we can be of any further assistance to you now or in the nearby future.
Take Care,
Your Friends and Family at Audi Beverly Hills
May 1, 2020
Response from current dealership:
Hello,
Our number one goal is to provide outstanding experiences for all of our guests! The team at Audi Beverly Hills is so pleased to have your 5 star rating and kind feedback. We are grateful for your business and recommendations.
Best,
Your Friends and Family at Audi Beverly Hills
Our number one goal is to provide outstanding experiences for all of our guests! The team at Audi Beverly Hills is so pleased to have your 5 star rating and kind feedback. We are grateful for your business and recommendations.
Best,
Your Friends and Family at Audi Beverly Hills
Apr 22, 2020
They contacted me and went over and above to be helpful
Apr 27, 2020
Response from current dealership:
Hello Dolores,
We take great pride in serving our guests well and we are grateful to have earned your business! Thank you for you 5 star rating and feedback. We look forward to serving you for many years to come! Please feel welcome to contact anytime if we may be of assistance.
Best,
Your Friends and Family at Audi Beverly Hills
We take great pride in serving our guests well and we are grateful to have earned your business! Thank you for you 5 star rating and feedback. We look forward to serving you for many years to come! Please feel welcome to contact anytime if we may be of assistance.
Best,
Your Friends and Family at Audi Beverly Hills
Apr 18, 2020
Great experience with this dealer. They quickly contacted me and the negotiation of the car
took about 30 minutes. I went the same day and purchased my New Audi RS3. The whole
experience was awesome with the sales rep and the dealer.
Apr 21, 2020
Response from current dealership:
Hello Giovanni,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. With all of the automotive competition out there, it's wonderful to hear that our team delivered an exceptional sales experience! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in on a daily basis. Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi RS3! Please feel free to reach out to us if we can be of any further assistance to you now or in the fut
More ...
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. With all of the automotive competition out there, it's wonderful to hear that our team delivered an exceptional sales experience! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in on a daily basis. Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi RS3! Please feel free to reach out to us if we can be of any further assistance to you now or in the fut
Mar 16, 2020
very helpful with the entire process
Mar 21, 2020
Response from current dealership:
Hello Adam,
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle!
Best Wishes,
Your Friends and Family at Audi Beverly Hills
The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle!
Best Wishes,
Your Friends and Family at Audi Beverly Hills
Feb 3, 2020
great
Feb 14, 2020
Response from current dealership:
Hi Tynan,
Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.
All the Best,
Your Friends and Family at Audi Beverly Hills
Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.
All the Best,
Your Friends and Family at Audi Beverly Hills
Jan 25, 2020
The Audi Q7 ad came online on Saturday of MLK holiday weekend. After phone calls/emails with Sasha to confirm condition, warranty, price, etc.,explanation that we were coming to LA in 3 days pay in full with cash and take the car home (we live 350 miles away) he told us he could not hold the car for more than 24 hours. He refused my offer of a credit card deposit.
So, we filled out a credit app online, (Monday was a bank holiday), emailed him everything asked for (Insurance info, drivers license numbers, SS numbers, etc.), paid a premium to get a flight onto LAX on Monday morning, we experienced the following; They did nothing to verify, qualify or confirm our credit status. Consequently we spent 4+ uncomfortable hours dealing with the managements total lack of follow through.
Conclusion?: It's not about the car; It's the arrogance of "Audi of Beverly Hills" and the lack of respect for our time and efforts. We could have bought a car online, paid in full and got it delivered!
Feb 14, 2020
Response from current dealership:
Hi Tony,
Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at Kim.camargo@fletcherjones.com
Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at Kim.camargo@fletcherjones.com
Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Jan 22, 2020
Response from current dealership:
Hi,
Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.
Kind Regard,
Your Friends and Family at Audi Beverly Hills
Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.
Kind Regard,
Your Friends and Family at Audi Beverly Hills
Didn’t really work with them. Purchased a car elsewhere. But they were quick to respond. They seemed very professional.
Jan 21, 2020
Response from current dealership:
Hello Donna,
Guest satisfaction is our number one priority and we welcome your insight on ways we may improve to provide guest like yourself the ultimate car buying experience. Please feel welcome to contact us at 949-718-6532.
Congratulations on your purchase!
All the Best,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
949-718-6532
Guest satisfaction is our number one priority and we welcome your insight on ways we may improve to provide guest like yourself the ultimate car buying experience. Please feel welcome to contact us at 949-718-6532.
Congratulations on your purchase!
All the Best,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
949-718-6532
Oct 22, 2019
From start to finish absolutely top notch
Oct 24, 2019
Response from current dealership:
Hello,
Thank you for leaving us such a great review! It is great to hear that your most recent visit with us is deserving of your 5-stars and a "top notch" visit. We look forward to welcoming you back.
Best,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Thank you for leaving us such a great review! It is great to hear that your most recent visit with us is deserving of your 5-stars and a "top notch" visit. We look forward to welcoming you back.
Best,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Awesome dealer, follow up for meetings and kept me informed about the car. Unfortunately the car sold before I could see it. Will considered for my next car.
Oct 21, 2019
Response from current dealership:
Hello,
We are truly flattered to have your recommendations and five star rating. We would love to do business with you, and hope to have the opportunity to work with you again soon. Please let us know if we may be of further assistance in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
We are truly flattered to have your recommendations and five star rating. We would love to do business with you, and hope to have the opportunity to work with you again soon. Please let us know if we may be of further assistance in the future.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Excellent dealership reason I didn’t buy was I would’ve had to travel to California to buy I couldn’t do so over the phone. Incredible salesman even had a great call from management highly recommend them prompt, courteous and professional. Number one AUDI dealership in the world.
Oct 18, 2019
Response from current dealership:
Hi,
Thank you for the 5 star rating! Our team is delighted to hear about your exceptional sales experience. We are truly flattered to have your thoughtful complements and recommendations.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team is delighted to hear about your exceptional sales experience. We are truly flattered to have your thoughtful complements and recommendations.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Aug 3, 2019
Very helpful and informative on vehicle and also contract signed.
Aug 5, 2019
Response from current dealership:
Hi Manuel,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Aug 5, 2019
Response from current dealership:
Hi,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jul 30, 2019
Quick to respond! Great on follow up.
Aug 2, 2019
Response from current dealership:
Hi,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jun 24, 2019
I inquired about one vehicle, they tried selling me another as if the link was sent incorrectly even though come
to find out the care I was asking about ended up being sold shortly after I sent in my inquiry. Just overall a
robotic experience.
Jun 26, 2019
Response from current dealership:
Hi Ethan,
I am disappointed to know we fell short in meeting your expectations. Our team is driven to provide each guest with world-class service and offers very competitive pricing on new and pre-owned vehicles.
We would like to follow up on your feedback, please contact me directly at 949-718-6532.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
I am disappointed to know we fell short in meeting your expectations. Our team is driven to provide each guest with world-class service and offers very competitive pricing on new and pre-owned vehicles.
We would like to follow up on your feedback, please contact me directly at 949-718-6532.
Kind Regards,
Kimberlee Camargo
Reputation and Brand Loyalty Manager
Nov 18, 2019
Response from current dealership:
Hi Guest,
Thank you for the 5 star rating!
Best,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating!
Best,
Your Friends and Family at Audi Beverly Hills
Jun 14, 2019
Excellent over all experience. Sales staff is attentive and helpful. Would recommend this dealership to others.
Jun 19, 2019
Response from current dealership:
Hi Antony,
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Jun 8, 2019
Responded exceptional fast and courteous. Looking forward to making a future purchase from this dealership. Thank you.
Nov 18, 2019
Response from current dealership:
Hi Phil.
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
Thank you for the 5 star rating! Our team looks forward to serving you again.
Kind Regards,
Your Friends and Family at Audi Beverly Hills
May 17, 2019
Follow up was fantastic and both Sasha & Amanda have made this a very pleasant experience.
May 20, 2019
Response from current dealership:
Hello Steve,
We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Sasha, and Amanda. Your recommendations are truly a gift.
Congratulations on your purchase!
Best,
Heather Lewis
Client Care Manager
We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Sasha, and Amanda. Your recommendations are truly a gift.
Congratulations on your purchase!
Best,
Heather Lewis
Client Care Manager
May 20, 2019
Response from current dealership:
Hello,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
May 16, 2019
Great customer service and great saleswoman Nour! We left with a beautiful car and a wonderful experience!
May 20, 2019
Response from current dealership:
Hello Kristine,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Absolutely one of the best dealerships. Make you feel at home. I had an amazing sales guy. Chester, thank you for being so helpful and taking the time with us... can’t say enough about how amazing this whole establishment is.... I would give 10 stars if I could
May 14, 2019
Response from current dealership:
Hello,
We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Chester. Your recommendations are truly a gift.
Congratulations on your purchase!
Best,
Heather Lewis
Client Care Manager
We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Chester. Your recommendations are truly a gift.
Congratulations on your purchase!
Best,
Heather Lewis
Client Care Manager
May 6, 2019
Response from current dealership:
Hello,
Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations.
Please call me at 949-718-6532.
Kind Regards,
Audi Beverly Hills Management
Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations.
Please call me at 949-718-6532.
Kind Regards,
Audi Beverly Hills Management
Apr 30, 2019
Response from current dealership:
Hello Michael,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your experience with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your experience with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Apr 15, 2019
Professional, pleasant to deal with and no pressure.
Apr 30, 2019
Response from current dealership:
Hello James,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Apr 10, 2019
Very responsive
Apr 30, 2019
Response from current dealership:
Hello Jeneen,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Trevor Thornley
Guest Relations Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Trevor Thornley
Guest Relations Manager
Apr 7, 2019
they were great - helpful but not intrusive.
Apr 12, 2019
Response from current dealership:
Hello Silva,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 29, 2019
Beverly Hills Audi provided outstanding customer support, service and satisfaction. I purchased a car from them and they have followed up with me several times to insure my satisfaction. I would recommend Audi Beverly Hills to anyone looking for a great car buying experience.
Apr 4, 2019
Response from current dealership:
Hello Kevin,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 28, 2019
Mark was great. Very helpful. He kept us there, from the time the deal was made until the considerable time we had to wait to get to
finance. Everyone we met treated us very well.
Apr 4, 2019
Response from current dealership:
Hello Michael,
Thank you for taking the time to share your feedback. We are committed to provide a world class experience to each and every guest. Our guests satisfaction is our greatest priority. We invite you to share more about your visit. My direct line is 949-718-6532.
Kind Regards,
Audi Beverly Hills Management
Thank you for taking the time to share your feedback. We are committed to provide a world class experience to each and every guest. Our guests satisfaction is our greatest priority. We invite you to share more about your visit. My direct line is 949-718-6532.
Kind Regards,
Audi Beverly Hills Management
Apr 4, 2019
Response from current dealership:
Hello,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 26, 2019
they were nice and professional
Apr 4, 2019
Response from current dealership:
Hello David,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
They sent me the technician report which o had asked for
It stated it was in desperate need of service
So I passed on the car
Mar 20, 2019
Response from current dealership:
Hello,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 12, 2019
Communication is first rate!!!
Mar 15, 2019
Response from current dealership:
Hello Anthony,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. As always, please let us know if we can be of any further assistance to you now or in the future!
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. As always, please let us know if we can be of any further assistance to you now or in the future!
Best,
Heather Lewis
Client Care Manager
Mar 11, 2019
Very helpful
Mar 15, 2019
Response from current dealership:
Hello Israel,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated and we value your feedback. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated and we value your feedback. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 11, 2019
Good response and friendly staff.
Mar 15, 2019
Response from current dealership:
Hello Thomas,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 6, 2019
Friendly employees and quick to respond.
Mar 11, 2019
Response from current dealership:
Hello Shannon,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 1, 2019
Very responsive and helpful will go there when I get back from business trip
Mar 4, 2019
Response from current dealership:
Hello Bernd,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Feb 20, 2019
Good service, and interactive. However. The price is their first, last and best. Not negotiable , so I bought another car at another local dealership.
Feb 21, 2019
Response from current dealership:
Hello,
Congratulations on your purchase! I apologize your experience was anything less than perfect. We have personally addressed your pricing feedback with our team. Guest satisfaction is our greatest priority. We truly value you as a guest and your candid insight allows us to continually improve our guest experience; we hope to have an opportunity to work with you in the future. Please call me at 949-718-6532
Warm regards,
Audi Beverly Hills Management
Congratulations on your purchase! I apologize your experience was anything less than perfect. We have personally addressed your pricing feedback with our team. Guest satisfaction is our greatest priority. We truly value you as a guest and your candid insight allows us to continually improve our guest experience; we hope to have an opportunity to work with you in the future. Please call me at 949-718-6532
Warm regards,
Audi Beverly Hills Management
Jan 31, 2019
My experience was fine but I end buying form a diferente dealer
Feb 1, 2019
Response from current dealership:
Hi Salvador,
We are disappointed to know we fell short in earning your business and strive to provide our guests with world class service.
Please know we always welcome our guests insight and hope if you have a moment you would reach out to me and share more details about your visit. My direct line is 949-718-6532.
Congratulations on your new vehicle purchase!
Happy motoring,
Kimberlee Camargo
Fletcher Jones Management
We are disappointed to know we fell short in earning your business and strive to provide our guests with world class service.
Please know we always welcome our guests insight and hope if you have a moment you would reach out to me and share more details about your visit. My direct line is 949-718-6532.
Congratulations on your new vehicle purchase!
Happy motoring,
Kimberlee Camargo
Fletcher Jones Management
The sales person I met with was excellent is showing me the car. She knew everything about the car and
displayed it well.
Jan 25, 2019
Response from current dealership:
Hello James,
Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase!
Best,
Heather Lewis
Client Care Manager
Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase!
Best,
Heather Lewis
Client Care Manager
Jan 14, 2019
Good response
Jan 18, 2019
Response from current dealership:
Hello Kenan,
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Jan 13, 2019
Fast respond
Jan 18, 2019
Response from current dealership:
Hello Kenan,
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Jan 7, 2019
Dealer was helpful and quick to respond but wasn't able to make a deal happen.
Jan 8, 2019
Response from current dealership:
Hello Tyler,
We truly do our best to accommodate our guests in a timely manner and disappointed we were unable to conclude our correspondence and assist you in finding the vehicle of your dreams.
I hope if the time presents itself in the future, you would allow us the opportunity to earn your business.
If I can be any assistance now or in the further, please feel free to contact me.
Best wishes,
Kimberlee Camargo
Fletcher Jones Management West
We truly do our best to accommodate our guests in a timely manner and disappointed we were unable to conclude our correspondence and assist you in finding the vehicle of your dreams.
I hope if the time presents itself in the future, you would allow us the opportunity to earn your business.
If I can be any assistance now or in the further, please feel free to contact me.
Best wishes,
Kimberlee Camargo
Fletcher Jones Management West
Great experience with this dealership. Everyone we dealt with was very professional and knowledgeable. Very smooth transition. I would highly recommend them.
Jan 7, 2019
Response from current dealership:
Hello Karynk,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Jan 4, 2019
Very pleasant and helpful, I went to a different brand instead of Audi. Dealership was great.
Jan 7, 2019
Response from current dealership:
Hello Richard,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Dec 19, 2018
Awesome
Dec 20, 2018
Response from current dealership:
Hello Lisa,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Dec 17, 2018
Response from current dealership:
Hello,
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly HIlls. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Nov 18, 2018
Response from current dealership:
Hi,
I am thrilled to see you had a great experience with us at Audi Beverly Hills.
Guest satisfaction is our number one priority and would love to gain your insight in any area you feel would help us provide a five star visit to all our guests.
When time permits please contact me directly at 949-718-6532, I look forward to speaking with you.
Kind regards,
Kimberlee Camargo
Fletcher Jones Management West
I am thrilled to see you had a great experience with us at Audi Beverly Hills.
Guest satisfaction is our number one priority and would love to gain your insight in any area you feel would help us provide a five star visit to all our guests.
When time permits please contact me directly at 949-718-6532, I look forward to speaking with you.
Kind regards,
Kimberlee Camargo
Fletcher Jones Management West
Oct 7, 2018
As if car buying wasn't stressful enough, I just received the WORST customer service, WORST experience. My husband and I get there at 9:00am this morning.Turns out the car I went to see sold the night before, allegedly. Great! No heads up call before our 2 hr drive. Nothing. WOW! How disappointing, right? We start talking numbers on this 2015 lower mileage car. Not good enough for us, so we start driving back to San Diego. 5 min later I get a call from Juan(sales supervisor) "turn around, I got you a deal". Awesome, right?
Almost ready to drive off and Juan comes back. They found the car... odd. I go see the car, but I'm already hooked on the newer, lower mileage one.
To what I say, “no thanks, I’ll take the 2015” then Juan says “ I can’t sell you that car, because of blah blah blah” WHAT???
Things got ugly after that. I never expected to be disrespected like that. We walked. Stay away from this dealership.
Oct 22, 2018
Response from current dealership:
Hello Magdalena,
We are truly sorry for any miscommunication, and believe the team provided you with a few options in hopes of rectifying the situation. It is my understanding you had made previous arrangements with a salesmen to view the vehicle you were seeking. The salesman removed this vehicle to ensure it was ready upon your arrival. Unfortunately when you came in this salesperson wasn't onsite, and had not communicated the car had been set aside for you, and something we don't typically do. The team was unable to make contact with him and worked diligently find a vehicle that met the
More ...
We are truly sorry for any miscommunication, and believe the team provided you with a few options in hopes of rectifying the situation. It is my understanding you had made previous arrangements with a salesmen to view the vehicle you were seeking. The salesman removed this vehicle to ensure it was ready upon your arrival. Unfortunately when you came in this salesperson wasn't onsite, and had not communicated the car had been set aside for you, and something we don't typically do. The team was unable to make contact with him and worked diligently find a vehicle that met the
Oct 2, 2018
Response from current dealership:
Hi, thank you for taking the time to share your valuable feedback with us!
Best,
Heather Lewis
Client Care Manager
Best,
Heather Lewis
Client Care Manager
Sep 1, 2018
This dealer was very helpful and accommodating
Sep 17, 2018
Response from current dealership:
Hello Edric,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. We are happy to hear that our team was able to accommodate your needs and provide you with exceptional customer service. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. We are happy to hear that our team was able to accommodate your needs and provide you with exceptional customer service. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Aug 28, 2018
They contacted me quickly and were very willing to work with me! Great service.
Sep 17, 2018
Response from current dealership:
Hello Macie, Thank you for taking the time to leave us a positive review about your experience. We greatly value your feedback. As always, please let us know if we can assist you further.
Best,
Heather Lewis
Client Care Manager
Best,
Heather Lewis
Client Care Manager
Aug 25, 2018
Good about contacting me but multiple people called and no one knew
what had transpired in terms of who I spoke with and what was discussed.
Vehicle was in worse condition than the pictures showed as some parts of
the leather coming off at the seams near the headrest. Despite having
called the dealer a couple hours in advance to let them know we were
coming to see the car, dealer was not aware or ready so we had to wait 20
minutes once we arrived for them to find and bring the car to show us. The
sales person said there was no negotiating on prices on any of their cars
as that was their policy. So I decided to leave as I told him there was a
similar vehicle elsewhere that was better priced. He had me wait to talk to
the internet sales person and then came back with a lower price. I would
not recommend this dealer.
Aug 30, 2018
Response from current dealership:
Hello Dong,
Thank you for the opportunity to work with you recently. I am disappointed to hear we were unable to do business this time around. Should you still be in the market or require any assistance please reach out to me directly so that I can personally assist.
Sincerely,
Tamara San Miguel
949 718-6426
Fletcher Jones Management
Thank you for the opportunity to work with you recently. I am disappointed to hear we were unable to do business this time around. Should you still be in the market or require any assistance please reach out to me directly so that I can personally assist.
Sincerely,
Tamara San Miguel
949 718-6426
Fletcher Jones Management
Jul 29, 2018
I was expecting "the car was sold earlier today" when I got there, because that had happened before at another dealer, but instead the car and salesman where excellent. The entire transaction took an hour. Fantastic dealership
Aug 6, 2018
Response from current dealership:
Hello Camille,
Thank you for taking the time to leave great feedback. It is our pleasure to hear about the wonderful time you had with us.
Congratulations on the purchase!
Best,
Heather Lewis
Client Care Manager
Thank you for taking the time to leave great feedback. It is our pleasure to hear about the wonderful time you had with us.
Congratulations on the purchase!
Best,
Heather Lewis
Client Care Manager
Jul 23, 2018
They were great. Willing to negotiate and worked out a deal that made it worth the over 400 mile drive to purchase my Audi Q5.
Aug 6, 2018
Response from current dealership:
Hello Manuel,
Thank you for taking the time to leave excellent feedback. We are excited to hear you had a stellar experience that made it all worth the long drive.
Best,
Heather Lewis
Client Care Manager
Thank you for taking the time to leave excellent feedback. We are excited to hear you had a stellar experience that made it all worth the long drive.
Best,
Heather Lewis
Client Care Manager
Jul 21, 2018
Exceptional experience - this is what a car dealership should be! Duane McKracken is top shelf!
Jul 23, 2018
Response from current dealership:
Hello Stuart,
Thank you for the kind feedback. We are delighted to hear that Duane exceeded your expectations during your recent visit. We hope to see you again in the future!
Kind regards,
Heather Lewis
Client Care Manager
Thank you for the kind feedback. We are delighted to hear that Duane exceeded your expectations during your recent visit. We hope to see you again in the future!
Kind regards,
Heather Lewis
Client Care Manager
I was contacted properly and right away. Howevwe i felt they didn’t really help me to get the car. I felt they just tried and didn’t look for other banks to get me finance for $3,900 when i was going to apply $7,000.00 down payment. I felt that they didn’t want me as a customer.
Jul 18, 2018
Response from current dealership:
Hello,
I assure you we value you as a guest and look forward to welcoming you as a Fletcher Jones preferred owner. Unfortunately, without a full name I am unable to locate your info in our records. Please allow me to look into your recent visit to see what we can do to further assist.
You may contact me directly at 424 281-5692
Sincerely,
Tamara San Miguel
Guest Experience Lead
I assure you we value you as a guest and look forward to welcoming you as a Fletcher Jones preferred owner. Unfortunately, without a full name I am unable to locate your info in our records. Please allow me to look into your recent visit to see what we can do to further assist.
You may contact me directly at 424 281-5692
Sincerely,
Tamara San Miguel
Guest Experience Lead
Jul 1, 2018
Very good experience .
Jul 13, 2018
Response from current dealership:
Dear Raja
I would like to sincerely thank you for taking the time out of your busy day to submit a review. We strive for complete guest satisfaction. I noticed we fell short of earning five stars, and welcome your insight.
Without a full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695.
Kind regards,
Lisa Mercurio
Guest Experience Advisor
I would like to sincerely thank you for taking the time out of your busy day to submit a review. We strive for complete guest satisfaction. I noticed we fell short of earning five stars, and welcome your insight.
Without a full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695.
Kind regards,
Lisa Mercurio
Guest Experience Advisor
Hunter was great, didn’t have the vehicle I was looking for due to a recall but they were able to get me set up with another vehicle and made the process exciting and even followed up days after just to see if I had any additional questions. Shawn the sales manager was awesome too and attempted to be competitive with a great rate that I had received from my credit union. I will definitely be referring clients to them and returning for my next vehicle when it’s time.
Jul 2, 2018
Response from current dealership:
Hello Andrew,
Thank you for the amazing feedback, it is very appreciated. Guest satisfaction is our greatest priority, so it is a pleasure to hear about your exciting and professional experience with Hunter and Shawn.
Congratulations on the purchase!
Best,
Heather Lewis
Client Care Manager
Thank you for the amazing feedback, it is very appreciated. Guest satisfaction is our greatest priority, so it is a pleasure to hear about your exciting and professional experience with Hunter and Shawn.
Congratulations on the purchase!
Best,
Heather Lewis
Client Care Manager
Jun 25, 2018
Response from current dealership:
Hello GuruWXNT8,
Thank you sharing your excellent feedback. We are pleased to hear you had a stellar experience.
Best,
Heather Lewis
Client Care Manager
Thank you sharing your excellent feedback. We are pleased to hear you had a stellar experience.
Best,
Heather Lewis
Client Care Manager
Jun 13, 2018
Response from current dealership:
Hello Stevecederquistdesigns,
Congratulations on your new Audi! I am pleased to hear you had a great experience with us.
Best,
Heather Lewis
Client Care Manager
Congratulations on your new Audi! I am pleased to hear you had a great experience with us.
Best,
Heather Lewis
Client Care Manager
Jun 2, 2018
Advertised a car, made an appointment to see. Got there and they had no idea about appointment and then claimed the car had “just sold”. Tried to do a bait and switch and held firm on a “poor deal” price. I guess rich people in Beverly Hills don’t care but for an educated consumer this is NOT the place to go.
Jun 4, 2018
Response from current dealership:
Hello Kenneth,
I assure you we hold our business practices to an ethical standard and have no intention to mislead any of our guests. I am sorry to hear we no longer had the vehicle you were originally interested in. If you are still in search for a new or certified pre-owned vehicle our Audi inventory is one of the largest in the country and I'd be happy to assist in any way that I can.
Please reach out to me directly at 424 281-5692
Best Regards,
Tamara San Miguel
I assure you we hold our business practices to an ethical standard and have no intention to mislead any of our guests. I am sorry to hear we no longer had the vehicle you were originally interested in. If you are still in search for a new or certified pre-owned vehicle our Audi inventory is one of the largest in the country and I'd be happy to assist in any way that I can.
Please reach out to me directly at 424 281-5692
Best Regards,
Tamara San Miguel
May 27, 2018
Wouldnt recommend this dealership. I came in to buy a car and i wanted to test drive. They only let me drive it for almost 2 street. I didnt even have a chance to see how the car runs. They instead tried just to talk numbers.
May 30, 2018
Response from current dealership:
Hello Dro,
We highly encourage all guests to test drive the vehicles interested in to ensure that they are purchasing the vehicle that meets their needs and expectations. Please reach out to me directly so we can further discuss and I can customize your visit with us.
Sincerely,
Tamara San Miguel
Guest Experience Lead
424 281-5692
We highly encourage all guests to test drive the vehicles interested in to ensure that they are purchasing the vehicle that meets their needs and expectations. Please reach out to me directly so we can further discuss and I can customize your visit with us.
Sincerely,
Tamara San Miguel
Guest Experience Lead
424 281-5692
May 24, 2018
Totally unsatisfactory. The salesman I “worked” with was unwilling or unfamiliar with the product and could not answer my direct questions with direct answer. Lacking in customer service. Left this dealership feeling frustrated.
May 24, 2018
Response from current dealership:
Dear Chris
We truly pride ourselves to provide a pleasant experience to all of our guests, and disappointed to know you left feeling as you do. Your satisfaction is important to me, and would like to opportunity to work towards a resolution for you.
Without your full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695
Kind Regards,
Lisa Mercurio
Guest Experience
We truly pride ourselves to provide a pleasant experience to all of our guests, and disappointed to know you left feeling as you do. Your satisfaction is important to me, and would like to opportunity to work towards a resolution for you.
Without your full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695
Kind Regards,
Lisa Mercurio
Guest Experience
May 21, 2018
Responded immediately and continued to follow up.
May 23, 2018
Response from current dealership:
Hi Megan. Thank you for your feedback. I am happy to hear our team provided you with excellent communication. If we can be of any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
May 14, 2018
Response from current dealership:
Hi Pbruns20. Thank you for your feedback. I am happy to hear our team provided you with excellent communication with all your questions. If we can be of any further assistance, please do not hesitate to reach out. Best, Heather Lewis-Client Care Manager
Good responsive and offered alternatives as the car was sold the 2nd day before we got the chance to look into it.
May 14, 2018
Response from current dealership:
Hello Iiudm. Thank you for your feedback. I am happy to hear our team found you alternatives that fit your needs. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
May 5, 2018
Top notch
May 7, 2018
Response from current dealership:
Hello John. Thank you for your 5-star rating! I am pleased to hear you received top-notch service from our team. Best, Heather Lewis-Client Care Manager
The sales person I was working with was very nice and accommodating. Worked with my schedule so I could test drive car. Recommend this dealership.
May 1, 2018
Response from current dealership:
Hello Jerry. Thank you for your feedback on your recent experience. I am pleased to hear the sales person you worked with was nice and accommodating. We appreciate your recommendations and hope to assist you again in the future. Kind regards, Heather Lewis-Client Care Manager
E-mail sent to follow up, but for another car. The car I was looking at sold within a few hours of being on the lot. Good experience overall.
Apr 10, 2018
Response from current dealership:
Hello Guru,
I am glad to hear that you had a good experience with us. Please contact me directly so that we can further discuss and I can ensure your next visit is outstanding. Your feedback is always important to us.
Sincerely,
Tamara San Miguel
Guest Experience Lead
424 281-5692
Audi Beverly Hills
I am glad to hear that you had a good experience with us. Please contact me directly so that we can further discuss and I can ensure your next visit is outstanding. Your feedback is always important to us.
Sincerely,
Tamara San Miguel
Guest Experience Lead
424 281-5692
Audi Beverly Hills
stayed in touch throughout my car search, even though I didn't buy the car I originally looked at we did buy another low mileage cpo car that they reached out to me and told me they had. pleasant experience overall.
Apr 9, 2018
Response from current dealership:
Hello Complt1. We value your feedback and are happy to hear our team was able to find you a low mileage Certified Pre-Owned vehicle that met all your needs. Congratulations on your purchase! Sincerely, Heather Lewis-Client Care Manager
Excellent customer service! I highly recommend this car dealer. They are professional and courteous.
Mar 28, 2018
Response from current dealership:
Hello GuruYHG8L. Thank you for your feedback. I am happy to hear you received excellent service. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
Mar 20, 2018
Had a few back and forth calls / messages but that was all . They never confirmed any sort of deal. I provided the info they requested and that was pretty much it , never heard back from anyone.
Aug 30, 2018
Response from current dealership:
Hello Roberta,
I understand you have been in contact with one of our Internet Sales Managers. I hope you were able to gather all the information necessary to make an informed decision on your purchase. Please let us know if we can further assist.
Sincerely,
Tamara San Miguel
424 281-5692
Guest Experience Lead
I understand you have been in contact with one of our Internet Sales Managers. I hope you were able to gather all the information necessary to make an informed decision on your purchase. Please let us know if we can further assist.
Sincerely,
Tamara San Miguel
424 281-5692
Guest Experience Lead
Feb 27, 2018
Response from current dealership:
Hello Karen. Thank you for your feedback and 5-star rating! Sincerely, Heather Lewis-Client Care Manager
Jan 31, 2018
Very quick and salesman was prompt.
Feb 7, 2018
Response from current dealership:
Hi Sean. Thank you for sharing your feedback. It is great to hear you received excellent service from our team in your search for the perfect vehicle. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Jan 16, 2018
Excellent.
Jan 22, 2018
Response from current dealership:
Hi Patrick. Thank you for your feedback and perfect rating. Our team is thrilled to know you had an excellent experience with us. If we can be of any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
The dealer was courteous and prompt in its response. Information
provided was very helpful in making my decision to purchase an auto.
Jan 22, 2018
Response from current dealership:
Hi Guru54V6M. Thank you for taking the time to share your feedback and congratulations on your purchase! I am pleased to hear our team was courteous and assisted you promptly. Should you need any future assistance or if any questions should arise, please feel welcome to contact us.Kind regards, Heather Lewis-Client Care Manager
Jan 12, 2018
Excellent customer service.
Jan 22, 2018
Response from current dealership:
Hi Sylvia. Thank you for taking the time to share your feedback with us. We are happy to hear you had an excellent experience with us. As always, please do not hesitate to contact us should you need any future assistance. Kind regards, Heather Lewis-Client Care Manager
Although I did not purchase a car, the response was quick,
professional, and competitive. Would definitely try them again.
Dec 13, 2017
Response from current dealership:
Hello GuruZMF9L. Thank you for your feedback on your recent visit. We are happy to hear you were promptly assisted. We look forward to assisting you again and hope to get you into the car of your dreams when the timing is right. Kind regards, Heather Lewis-Client Care Manager
Dec 4, 2017
salesman was not helpful. told me that the two cars i was interested in were
sold that morning and that only the more expensive one was available.
meanwhile the 2 original cars i was interested remain on the dealer website
and car gurus as still available. no thank you.
Dec 5, 2017
Response from current dealership:
Hi Sarah
I was surprised to read of your experience and would welcome the opportunity to speak to better identify the vehicles you mentioned. Without the full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695
Lisa Mercurio
I was surprised to read of your experience and would welcome the opportunity to speak to better identify the vehicles you mentioned. Without the full last name I am unable to locate you in our records and would love the opportunity to speak with you.
Please contact me at your earliest convenience, my direct line is 424.281.5695
Lisa Mercurio
Oct 2, 2017
Response from current dealership:
Hello GuruDMPC4. Thank you for your feedback. We are happy to hear that you had an excellent experience. Best, Heather Lewis-Client Care Manager
Sep 24, 2017
Really good
Sep 25, 2017
Response from current dealership:
Hello Mike. Thank you for your feedback and five-star rating! We are happy to hear you enjoyed your recent visit. Sincerely, Heather Lewis-Client Care Manager
Sep 10, 2017
Great customer service
Sep 25, 2017
Response from current dealership:
Hello Manuel. Thank you for your feedback. We are happy to hear that you received the world-class service we seek to deliver to all of our guests. Please don't hesitate to contact us if we can be of any further assistance. Best, Heather Lewis-Client Care Manager
Sep 25, 2017
Response from current dealership:
Hello Guru9791F. Thank you for your feedback. We are happy to hear you had a great experience, overall. Most Sincerely, Heather Lewis-Client Care Manager
Sep 6, 2017
Response from current dealership:
Hello GuruD5B3J. Thank you for your feedback. We are happy to hear that you received excellent service. Best, Heather Lewis-Client Care Manager
May 30, 2017
Terrible!!!
It took days before they called me back. They were going to call
back after they found out about selling out of state. Never called
back. I called several times but never got ahold of a live person. I
left several messages asking they call back but they never did!
Jun 13, 2017
Response from current dealership:
Hello Tiah. I was surprised to read your review and curious to know what led you to feel as you do. Humble apologies for any miscommunication you have experienced. I am unable to locate you in our records but would truly like the opportunity to speak with you. Please call me directly at your earliest convenience, my direct line is 424-281-5695. Kind Regards, Lisa Mercurio-Guest Experience Advisor
May 5, 2017
Awesome. Biught Audi v 10 r 8 2012. Greta people and service
May 10, 2017
Response from current dealership:
Hi John. Thank you for your feedback and congratulations on your new Audi! We are happy to hear our team exceeded the level of your expectations. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis-Client Care Manager
Apr 27, 2017
Good customer service
Jan 24, 2019
Response from current dealership:
Hello Steve,
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Best,
Heather Lewis
Client Care Manager
Mar 9, 2017
Contacted right away, went out of their way to try to get car in clients hands.
Mar 21, 2017
Response from current dealership:
Hi Miguel,
Thank you for your feedback. We are happy to hear that our team went above and beyond to provide you with exceptional service and get you into the car of your dreams. If we can be of any further assistance, please feel free to contact us.
Best,
Heather Lewis
Client Care Manager
Thank you for your feedback. We are happy to hear that our team went above and beyond to provide you with exceptional service and get you into the car of your dreams. If we can be of any further assistance, please feel free to contact us.
Best,
Heather Lewis
Client Care Manager
Feb 27, 2017
Response from current dealership:
Hello Minx_925,
Thank you for sharing your feedback. We are happy to hear our team exceeded the level of your expectations. Should you need any further assistance, please don't hesitate to reach out.
Sincerely,
Heather Lewis
Client Care Manager
Thank you for sharing your feedback. We are happy to hear our team exceeded the level of your expectations. Should you need any further assistance, please don't hesitate to reach out.
Sincerely,
Heather Lewis
Client Care Manager
Feb 10, 2017
Response from current dealership:
Hello Sorento_664. Thank you for sharing your feedback. Our team is happy to hear we exceeded the level of your expectations. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Feb 7, 2017
They have a hard time responded to you in a timely manner. It takes a full day or more. This behavior is normal as I have been in contact with multiple representatives there and they all work off of the same response clock.
Feb 14, 2017
Response from current dealership:
Hi Tim,
My sincerest apologies in any time delay you may have encountered when visiting us. I am curious to know what has led you to this conclusion, and welcome the opportunity to speak with you. Please contact me at your earliest convenience, my direct line is 424-284-5692.
Kind Regards,
Tashi Scott – Guest Experience Advisor
My sincerest apologies in any time delay you may have encountered when visiting us. I am curious to know what has led you to this conclusion, and welcome the opportunity to speak with you. Please contact me at your earliest convenience, my direct line is 424-284-5692.
Kind Regards,
Tashi Scott – Guest Experience Advisor
Jan 20, 2017
Easy Purchase.
Jan 24, 2017
Response from current dealership:
Hello Ed,
Thank you for your feedback. Our team strives to make finding the car of your dreams an easy and memorable process. If you have any suggestions as to how we can improve to gain a 5-star rating from you, please don't hesitate to let us know.
Best,
Heather Lewis
Client Care Manager
Thank you for your feedback. Our team strives to make finding the car of your dreams an easy and memorable process. If you have any suggestions as to how we can improve to gain a 5-star rating from you, please don't hesitate to let us know.
Best,
Heather Lewis
Client Care Manager
Jan 11, 2017
Very responsive by email.
Jan 24, 2017
Response from current dealership:
Hello Alida,
Thank you for your feedback. Our team strives to provide all of our guests with 5-star service, always. That being said, what could we do to improve to gain that fifth star? If you have any suggestions or if any questions may arise, please don't hesitate to reach out to us.
Kind Regards,
Heather Lewis
Client Care Manager
Thank you for your feedback. Our team strives to provide all of our guests with 5-star service, always. That being said, what could we do to improve to gain that fifth star? If you have any suggestions or if any questions may arise, please don't hesitate to reach out to us.
Kind Regards,
Heather Lewis
Client Care Manager
Dec 12, 2016
Dealership responded quickly and we bought the car. This car was for our
son. My son was promised an auxiliary cord by our salesman. and we were
told it would be mailed to us immediately. We have never heard from this
dealership again. And yes. I have called. They also managed to only give
us 1 key. Buyer beware they do NOT follow up or honor their word. It's a
real shame that better examples were not set by those adults at this
dealership!
Dec 15, 2016
Response from current dealership:
Hello,
Congratulations on the purchase, we hope your son is enjoying his new Audi. Our a goal is to always ensure customer satisfaction and deliver a world class experience. I would like some clarification to your allegations, If you would be so kind to contact me on my direct line, my number is 424-281-5692.
Kind regards,
Tashi Scott – Guest Experience Advisor
Congratulations on the purchase, we hope your son is enjoying his new Audi. Our a goal is to always ensure customer satisfaction and deliver a world class experience. I would like some clarification to your allegations, If you would be so kind to contact me on my direct line, my number is 424-281-5692.
Kind regards,
Tashi Scott – Guest Experience Advisor
Dec 12, 2016
I live 150 miles away from the dealership. It the dealer was a little more
willing to negotiate on the phone I might have made the trip, but he was
reluctant to really discuss prices which gave me little incentive to drive
up.Later when I told him I was purchasing another car that day,all of a
sudden he wanted to negotiate!.
Dec 15, 2016
Response from current dealership:
Hello William,
Thank you for considering us and giving us the opportunity to have earned your business. I understand that you were disappointed with the process and I would like to hear more about the experience. Please call me at your earliest convenience. My direct line is 424-281-5692.
Kind regards,
Tashi Scott – Guest Experience Advisor
Thank you for considering us and giving us the opportunity to have earned your business. I understand that you were disappointed with the process and I would like to hear more about the experience. Please call me at your earliest convenience. My direct line is 424-281-5692.
Kind regards,
Tashi Scott – Guest Experience Advisor
Dec 2, 2016
Excellent!!!
Dec 2, 2016
Response from current dealership:
Thank you for sharing your feedback with us. I am pleased that our team could deliver such excellent service. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Nov 27, 2016
Responded quickly but I found the exact car I was looking for b4 going in to test drive this one
Dec 2, 2016
Response from current dealership:
Thank you for taking the time to share your feedback with us. I am pleased to hear that our team was prompt with a response, but saddened to hear that we were unable to help you find the perfect Audi. I hope that you will still consider us for any service needs and for your next Audi. -Heather Lewis, Client Care Manager
Nov 16, 2016
I was able to get a great deal and I was in and out. My salesperson was also very kind and professional.
Nov 30, 2016
Response from current dealership:
Hello Kors,
Congratulations on your new Audi. We value your opinion and want to thank you for your feedback. Our team aims to provide the utmost exceptional service. Because of this, we would love to know what we could improve on to earn a five-star rating. If you have any suggestions or concerns, please feel free to reach out!
Thank you,
Heather Lewis
Client Care Manager
Congratulations on your new Audi. We value your opinion and want to thank you for your feedback. Our team aims to provide the utmost exceptional service. Because of this, we would love to know what we could improve on to earn a five-star rating. If you have any suggestions or concerns, please feel free to reach out!
Thank you,
Heather Lewis
Client Care Manager
Nov 11, 2016
Dealer did respond with great enthusiasm and was very friendly
and respectful. But as soon as she found out I wasn't going to
come out in 2 days and drop $60,000 for a used Audi her emails
suddenly got VERY cold and curt. That's bad business. I had
planned to stay in touch with this dealer and continue to search
for a workable deal, but now I will not.
Nov 25, 2016
Response from current dealership:
Hello Zookeeper,
I am disappointed that you did not receive a five-star introductory experience. As we rarely hear feedback like this, would you mind giving me a call on my direct line, so that we can get to the bottom of the situation and manage your experience to your satisfaction. I can be reached directly at 424-281-5692.
Tashi Scott - Guest Experience Advisor
I am disappointed that you did not receive a five-star introductory experience. As we rarely hear feedback like this, would you mind giving me a call on my direct line, so that we can get to the bottom of the situation and manage your experience to your satisfaction. I can be reached directly at 424-281-5692.
Tashi Scott - Guest Experience Advisor
Nov 9, 2016
Althought the staff was very professional, I didn't feel an abundance of help as I tried to purchase a vehicle from them. The first week was a game of email tag trying to figure out what steps to take for an out of state purchase. I tried calling several times to speak to a manager in regards to unique circumstances, but they were never available, and instead found me repeating myself multiple times to anothet staff member who would need to ask a manager for clarification. Ultimately the car was sold while I was still trying to purchase it, despite having my down payment and financing secured, and willing to pay full price.
Nov 30, 2016
Response from current dealership:
Hi Jeremy,
Thank you for the interest in Audi Beverly Hills. While your unique circumstance and our guidelines were a factor in getting you into the Audi of your dreams, we would love to assist you in the future, with haste. We will always do your best, to assist every Guest to our best ability. You can call me on my direct line so that I can assist you directly, I can be reached at 424-281-5692.
Kind regards,
Tashi Scott - Guest Experience Advisor
Thank you for the interest in Audi Beverly Hills. While your unique circumstance and our guidelines were a factor in getting you into the Audi of your dreams, we would love to assist you in the future, with haste. We will always do your best, to assist every Guest to our best ability. You can call me on my direct line so that I can assist you directly, I can be reached at 424-281-5692.
Kind regards,
Tashi Scott - Guest Experience Advisor
Oct 2, 2016
Audi of Beverly Hills was very responsive to work with and helpful in
providing additional information about the vehicle when researching the car.
Oct 14, 2016
Response from current dealership:
Thank you for sharing your feedback with us, I hope that we were able to help you find the perfect Audi. Please feel free to reach out to us if we can answer any questions or provide any further assistance. -Heather Lewis, Client Care Manager
Sep 17, 2016
Misrepresented the car advertised for sale. Allowed us to drive from Santa Barbara, also without telling us that the (wrong) car was already going through the purchase process. I would not recommend this car dealership.
Oct 10, 2016
Response from current dealership:
Hi Daniel and Lisa,
We are sorry to hear about your experience, we hope you can reconsider working
with us. The team was very forthcoming about getting you into the car of your dreams.
I left you a few messages with my contact information and hope it reaches you.
I can always be reached on my direct line. My number is 424-281-5692.
Tashi Scott - Guest Experience Advisor
We are sorry to hear about your experience, we hope you can reconsider working
with us. The team was very forthcoming about getting you into the car of your dreams.
I left you a few messages with my contact information and hope it reaches you.
I can always be reached on my direct line. My number is 424-281-5692.
Tashi Scott - Guest Experience Advisor
Sep 12, 2016
very good, need to visit dealership
Sep 16, 2016
Response from current dealership:
Thank you for the stellar review. We look forward to assisting you when you visit our facility. -Heather Lewis, Client Care Manager
Sep 1, 2016
They stayed in touch while I was considering all options on my A-6 purchase
Sep 8, 2016
Response from current dealership:
Thank you for taking the time to share your feedback with us. I am pleased to hear that our team stayed in touch and explained your options. I hope that we were able to find you the perfect car. I am concerned that we were unable to earn that 5th star, though. I invite you to reach out to us anytime to discuss any ways that we might be able improve our guest experience. -Heather Lewis, Client Care Manager
Aug 22, 2016
Very knowledgeable and Professional
Aug 31, 2016
Response from current dealership:
It is always fantastic to hear that our team was knowledgeable and professional and could earn your positive feedback. Thank you for taking the time to share with us. Please feel free to contact us if we can be of any further assistance. -Heather Lewis, Client Care Manager
Quick response, and although we did not buy from them, they showed
interest, follow up and had great cars.
Aug 31, 2016
Response from current dealership:
Thank you for your feedback and congratulations on your new car. It is disappointing to hear that we were unable to earn your business this time around, but we appreciate your taking the time to share about our facility. I hope that you will consider us in the future for all of your Audi needs. -Heather Lewis, Client Care Manager
Jul 30, 2016
Excellent service.
Aug 31, 2016
Response from current dealership:
Thank you for your feedback. Delivering excellent service to every guest, every time is a priority. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Jul 26, 2016
Great dealership fast and friendly the only thing wrong when we got there the car wouldn't start but other than that they meet all your needs
Aug 31, 2016
Response from current dealership:
Thank you for sharing your feedback about our dealership. I am pleased to hear that your experience was friendly and efficient, but I am concerned to hear that a car didn't start. This is not our normal practice. Please feel free to reach out to us anytime to discuss as it would help us to improve. -Heather Lewis, Client Care Manager
Jul 3, 2016
Very easy to deal with.
Jul 11, 2016
Response from current dealership:
I am happy to hear that our team was easy to deal with during your experience. We appreciate your feedback and look forward to assisting you for years to come. -Heather Lewis, Client Care Manager
Jul 2, 2016
I was contacted promptly about the car I was interested in. They were very professional, friendly, and were able to answer all my questions.
Jul 11, 2016
Response from current dealership:
Thank you for sharing your feedback with us. It is always great to hear that our team was prompt, professional, and friendly. Please let us know if any further questions should arise, we are here to help. -Heather Lewis, Client Care Manager
Jun 25, 2016
Gud deal
Jul 11, 2016
Response from current dealership:
I am glad to hear that our team was able to work out a good deal for you and we appreciate your feedback. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Jun 23, 2016
very good and friendly
Jul 11, 2016
Response from current dealership:
Thank you for your feedback. I am happy to hear that our team was friendly and delivered good service. Please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
Jun 19, 2016
Very helpful and respond very quickly.
Jun 20, 2016
Response from current dealership:
Hi Dennis, thank you for taking the time to share with us. I am pleased to hear that our team was helpful and provided an efficient response. Please let us know if we can answer any questions. -Heather Lewis, Client Care Manager
Jun 13, 2016
Willie was great!
Jun 15, 2016
Response from current dealership:
Hi Brian, I'm so pleased to hear that Willie provided 5-star service during your visit! If any questions arise, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
May 30, 2016
Contacted right away
Jun 15, 2016
Response from current dealership:
Hello Phong, thank you for submitting your 5 star review. I am very pleased to hear that you were contacted promptly. If any questions arise, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
May 25, 2016
Very professional in every step of the process
Jun 15, 2016
Response from current dealership:
Hi Doug, Thank you for your feedback. I'm so pleased to hear that our team was professional and helpful throughout your visit. If any questions arise, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
May 16, 2016
Very friendly.
Jun 15, 2016
Response from current dealership:
Thank you for sharing your feedback. Our goal is to exceed your expectations and provide a 5-star experience. If we can be of any future assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
May 10, 2016
Very nice and got back to me rather quickly, but it seems there are many people who organize different sales, for example one would give one price while another would give a different one and so on.
May 12, 2016
Response from current dealership:
Thank you for your acknowledgement as our goal is always to be prompt yet efficient. Would you please call me to discuss your perception of the disorganization? Our goal is to exceed expectations I can be reached at (949) 718-3160 - Heather Lewis, Client Care Manager
Long drive to see a car that had not been taken care of. Dealer could have been more honest up front.
May 12, 2016
Response from current dealership:
Hello Andy,
Thank you for taking my call, and for your interest in purchasing the car of your dreams from us. We are disappointed to hear of your experience and sincerely apologize that your impression was not a better reflection of our commitment to excellence. Please rest assured that we are investigating this and have also involved managers in the hopes of finding out more about this incident.
We look forward to your future business. Please call me if I can be of any further assistance. My direct line is 424-281-5692.
Tashi Scott – Guest Experience Advisor
Thank you for taking my call, and for your interest in purchasing the car of your dreams from us. We are disappointed to hear of your experience and sincerely apologize that your impression was not a better reflection of our commitment to excellence. Please rest assured that we are investigating this and have also involved managers in the hopes of finding out more about this incident.
We look forward to your future business. Please call me if I can be of any further assistance. My direct line is 424-281-5692.
Tashi Scott – Guest Experience Advisor
Apr 16, 2016
Really good staff; knows Audi welcoming atmosphere
May 12, 2016
Response from current dealership:
Hi Chuck,
Thank you for taking the time to rate and review your experience. I'm so pleased to hear that you had a great overall visit with our team. If any questions arise, please don't hesitate to contact us.
Heather Lewis,
Client Care Manager
Thank you for taking the time to rate and review your experience. I'm so pleased to hear that you had a great overall visit with our team. If any questions arise, please don't hesitate to contact us.
Heather Lewis,
Client Care Manager
Jan 25, 2016
A salesman responded very quickly- I'm just looking now.
Dec 21, 2015
Bought car from them. Problem was
distance and traffic to get there. Not their
fault.
Dec 20, 2015
I called to confirm a car was onsite before I drove an hour to see it. I arrived and was told the car was not there...what's more, I was told the manager had told the salesman when I called that the car had been sold. They lied to me, just to get another person into the showroom.
Dec 22, 2015
Response from current dealership:
Hi Peter,
We apologize for the inconvenience, we clearly made a mistake. Please let me know if there is anything I can do to make up for this situation.
Thank you
Heather Lewis, Client Care Manager
We apologize for the inconvenience, we clearly made a mistake. Please let me know if there is anything I can do to make up for this situation.
Thank you
Heather Lewis, Client Care Manager
Oct 24, 2015
Could not come to an agreement on price. Dealer did respond and took time with me. Your rating stars did not let me do a rating.
Oct 17, 2015
So helpful, knowledgable, great
communication!
Apr 30, 2015
Excellent experience. Lewis was great and everything was exactly as described. Purchased the new vehicle and was in and out of the dealership in under an hour.
Mar 29, 2015
The dealer contacted me within minutes of receiving notice from
CarGurus of my interest in Q5. I visited the dealer the next day.
The salesman was professional and not pushy. Came close to
negotiating a purchase.
Feb 2, 2015
Quick response and follow up.
Jan 27, 2015
I had a great experience at Audi BH. Carlos was professional, knowledgeable, and considerate. He came to my house that same evening to finalize the paperwork and deliver my car.
Oct 27, 2014
Our sales rep., Dave Nickerson and everyone we dealt with were extremely nice and professional. It was a pleasure dealing with them. I would recommend Audi Beverly Hills to anyone.
Aug 24, 2014
The dealer did not answer my questions
direct. Went around in circles. Just
wanted them to be frank.
Apr 25, 2014
Great response but went another route
in the end
Mar 12, 2014
Great service and knowledgeable agent... no high pressure sales
pitch here.
Mar 6, 2014
Decent dealer
Feb 4, 2014
Outstanding. Glen A. Fagin (Sales Manager) personally called me
on Sunday to see if he could make it happen (a GT3) or Plan B, a
Turbo S. Highly recommended.
Feb 3, 2014
they were so rude via email, and even worse in person. they are
willing to rip anyone off, at any cost. they do not negotiate, take it
or leave it mentality, but seems mostly like the sales managers
fault. he is rude, and a high nose dealer. i would never ever thing
about going there again, non the less, giving them my money for a
car.
Jun 12, 2013
Responded promptly.